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Hi! I bought my Imagio from verizon I unlocked it, but it doesn't recieve any GSM signal, the settings are on GSM/UMTS anyone has an idea how to resolve a problem... By the way is anyway to cook this?
I need to unlock my phone before I travel in a few days, how did you unlock your phone?
akomecr said:
Hi! I bought my Imagio from verizon I unlocked it, but it doesn't recieve any GSM signal, the settings are on GSM/UMTS anyone has an idea how to resolve a problem... By the way is anyway to cook this?
Click to expand...
Click to collapse
Do you have a working SIM card from AT&T or T-Mobile in the SIM slot?
bastukee said:
I need to unlock my phone before I travel in a few days, how did you unlock your phone?
Click to expand...
Click to collapse
Call VZW and ask.
On ebay it's a ton of services about whitestone unlock, and my problem was an issue on the operating band of GSM for example in the USA you must use 950/1900 on other countries like Costa Rica you need 1800, thanks to all for your help
You should be able to contact VZW and have them unlock it so you can use whatever carrier SIM you have for the country/area you are in. The stock SIM is Vodaphone and I think will only work where Vodaphone service exists. Otherwise make sure the phone is in Global and not CDMA only. Go to the Settings Tab, click Menu then select Phone Network Mode select Network tab.
I called verizon and they gave me codes to unlock both my phones. I slapped an ATT sim into my imagio and it was working on the ATT network, no problem at all.
Hi, where do you enter the sim unlock code on Imagio?
Thanks.
devlspawn said:
I called verizon and they gave me codes to unlock both my phones. I slapped an ATT sim into my imagio and it was working on the ATT network, no problem at all.
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Click to collapse
I just got off the phone with Verizon in regard to this.
Below is what I found. The Global Verizon Rep will be happier if you enter the code while you are on the phone with them; they want to verify that it works. It actually took about 10 minutes.
Here is what I found: http://pdaphonehome.com/forums/htc-imagio/138569-how-unlock-verizon-imagio-sim-card.html
If you are going to be traveling abroad or simply want your Imagio to be unlocked its very easy to do and should only take about 3-5 minutes on the phone with Verizon.
Call 1(800)-711-8300 from a different phone, enter your Verizon phone number, then select option 2.
Tell them that you will be traveling abroad and plan to just buy a pre-paid SIM card when you get there, and that you simply need the unlock code for your phone. They will check your account standings, and then give you an 8 digit code.
You need to enter the code in the security section of your phone.
With TF3D...
Start>Settings> All Settings> Personal> Security
Without TF3D Enabled...
Start> Settings> Personal> Security
One you do this, soft reset your phone and you are all done. I can take my work phones SIM card (AT&T), put it in my Imagio, and use my Imagio for work now. I did not test the data yet because I do not have data on my AT&T plan. Although if anyone does this and wants to check it, keep in mind you will have to change the number for the data line. both Sprint and Verizon use #777. I am not sure what AT&T or TMobile use.
I have an Imagio from VERIZON.
I had unlocked the GSM network, Should I Unlock the CDMA network as well if I want to use the CDMA Net work?
or I jus need 1 unlock code for both GSM and CDMA?
So, I will have 2 no. in 1 phone one is injected, and another one is using sim card.
Did you received any sort of OTA when Sprint unlocked your phone?
Currently Sprint claims that they just mark the phone as unlocked in their DB and then you need to restart it.
It clearly doesn't work for many, the phone still shows "Invalid SIM" message and the consensus is that this is not normal and the phone is not unlocked.
So the question for those who have their phones _successfully_ unlocked, was there anything in addition to Sprint saying that they unlocked your phone?
when sprint unlocked my phone? I don't follow?
s4nut said:
when sprint unlocked my phone? I don't follow?
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Click to collapse
You call them (or chat) and ask to unlock the phone to be used with 3rd party GSM carriers. That's what I meant.
obender said:
Did you received any sort of OTA when Sprint unlocked your phone?
Currently Sprint claims that they just mark the phone as unlocked in their DB and then you need to restart it.
It clearly doesn't work for many, the phone still shows "Invalid SIM" message and the consensus is that this is not normal and the phone is not unlocked.
So the question for those who have their phones _successfully_ unlocked, was there anything in addition to Sprint saying that they unlocked your phone?
Click to expand...
Click to collapse
I don't know if my phone has been successfully unlocked - but I can swap in a US T-mo Sim and it doesn't show an Invalid SIM message on my phone.
I only got an Email from InternationalDeviceUnlock <[email protected]> with the following message
Hello xxxxx xxxxxx
This email is intended to confirm that Sprint has successfully unlocked your Samsung Galaxy s4 Device. Please follow the steps below to unlock the device after you have the third party SIM:
Turn off device > Insert 3rd party SIM > go to Settings > More (tab) > System Update > UICC unlock. You will receive the update and it should change to GSM Mode.
Phone number: xxxxxxxxxx
If you have any additional questions comments or concerns please contact Sprint World Wide care 24/7 at 888-226-7212
jj14 said:
You will receive the update and it should change to GSM Mode.
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Click to collapse
So did the phone actually do the above?
it wont work on tmobile
tmobile is on different bandwidths when they say unlock they mean international not any us carriers and even if it did work you would only get edge no 3g or lte
johnfred1987 said:
tmobile is on different bandwidths when they say unlock they mean international not any us carriers and even if it did work you would only get edge no 3g or lte
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Click to collapse
no, tmobile and att bands are supported by the hardware.. but are blocked by samsung/sprint regardless of unlocked sim status. if we can unblock it 3G would also be supported. WCDMA band support on the Sprint GS4 includes 850mhz and 1900mhz... so that means 3G works just about everywhere for ATT... and Tmobile would have no AWS band support but would have 3G in areas where Tmobile has refarmed 1900mhz.
Again.. the hardware itself supports these bands... its just an extra block thats stopping us. I am working on the unblock for ATT/Tmobile.
And to the OP @obender, @jj14's post show exactly what Sprint sends when the device is unlocked. Other than that... go thru the steps and that's that. As jj14 also states.. he can pop in a tmo sim and gets no error... proving he is truly unlocked.
jj14 said:
I don't know if my phone has been successfully unlocked - but I can swap in a US T-mo Sim and it doesn't show an Invalid SIM message on my phone.
I only got an Email from InternationalDeviceUnlock <[email protected]> with the following message
Hello xxxxx xxxxxx
This email is intended to confirm that Sprint has successfully unlocked your Samsung Galaxy s4 Device. Please follow the steps below to unlock the device after you have the third party SIM:
Turn off device > Insert 3rd party SIM > go to Settings > More (tab) > System Update > UICC unlock. You will receive the update and it should change to GSM Mode.
Phone number: xxxxxxxxxx
If you have any additional questions comments or concerns please contact Sprint World Wide care 24/7 at 888-226-7212
Click to expand...
Click to collapse
I had my phone unlocked, and I did the above as per the email I received. However it just said that the profile had been successfully updated, which was the same thing it said before it was supposedly unlocked when I pressed UICC unlock. It also didn't change to GSM mode automatically. So I wasn't really sure it had worked, but I was able to put in the AT&T SIM from my Nexus 7 and I didn't get an invalid SIM error.
When I went to Costa Rica, I was successfully able to use my phone with a prepaid SIM (GSM and HSPA/WCDMA). That said, I had to go into the Testing menu and force it to use only WCDMA, otherwise it would only use GSM/EDGE (even selecting WCDMA preferred didn't work... it would switch back to GSM pretty quickly). I also had to make a build.prop edit to be able to add an APN to use data. So you basically need root if you want to use data.
obender said:
So did the phone actually do the above?
Click to expand...
Click to collapse
I don't know - because I was still in the US and using a SIM from US based T-Mo
autoprime said:
no, tmobile and att bands are supported by the hardware.. but are blocked by samsung/sprint regardless of unlocked sim status. if we can unblock it 3G would also be supported. WCDMA band support on the Sprint GS4 includes 850mhz and 1900mhz... so that means 3G works just about everywhere for ATT... and Tmobile would have no AWS band support but would have 3G in areas where Tmobile has refarmed 1900mhz.
Again.. the hardware itself supports these bands... its just an extra block thats stopping us. I am working on the unblock for ATT/Tmobile.
And to the OP @obender, @jj14's post show exactly what Sprint sends when the device is unlocked. Other than that... go thru the steps and that's that. As jj14 also states.. he can pop in a tmo sim and gets no error... proving he is truly unlocked.
Click to expand...
Click to collapse
Be sure to let us know if at some point you do unlock it for T-Mobile/ATT - following you on twitter nowhoping to see a tweet at s ome point saying that you got it! Good luck!
autoprime said:
no, tmobile and att bands are supported by the hardware.. but are blocked by samsung/sprint regardless of unlocked sim status. if we can unblock it 3G would also be supported. WCDMA band support on the Sprint GS4 includes 850mhz and 1900mhz... so that means 3G works just about everywhere for ATT... and Tmobile would have no AWS band support but would have 3G in areas where Tmobile has refarmed 1900mhz.
Again.. the hardware itself supports these bands... its just an extra block thats stopping us. I am working on the unblock for ATT/Tmobile.
And to the OP @obender, @jj14's post show exactly what Sprint sends when the device is unlocked. Other than that... go thru the steps and that's that. As jj14 also states.. he can pop in a tmo sim and gets no error... proving he is truly unlocked.
Click to expand...
Click to collapse
You seem to be digging in the unlock for the S4, but are you just working on domestic, or also international unlock. Have anyone tried pulling all the nv items before and after the unlock?
obender said:
Did you received any sort of OTA when Sprint unlocked your phone?
Currently Sprint claims that they just mark the phone as unlocked in their DB and then you need to restart it.
It clearly doesn't work for many, the phone still shows "Invalid SIM" message and the consensus is that this is not normal and the phone is not unlocked.
So the question for those who have their phones _successfully_ unlocked, was there anything in addition to Sprint saying that they unlocked your phone?
Click to expand...
Click to collapse
I just recently got my S4 from sprint I had them unlock it for international use all the available networks now show up, but in regards to invalid sim msg I will not know till the end of September when i am out of country. and on a side note if you call Sprint before you own the phone for less than 90 days you have to go through a lot of loops but they will unlock it for international use. out side of that I am unsure as too how far the unlock actually goes.
will keep you updated as to my findings I will be trying a different sim card while over there
Ingenium13 said:
I had my phone unlocked, and I did the above as per the email I received. However it just said that the profile had been successfully updated, which was the same thing it said before it was supposedly unlocked when I pressed UICC unlock. It also didn't change to GSM mode automatically. So I wasn't really sure it had worked, but I was able to put in the AT&T SIM from my Nexus 7 and I didn't get an invalid SIM error.
When I went to Costa Rica, I was successfully able to use my phone with a prepaid SIM (GSM and HSPA/WCDMA). That said, I had to go into the Testing menu and force it to use only WCDMA, otherwise it would only use GSM/EDGE (even selecting WCDMA preferred didn't work... it would switch back to GSM pretty quickly). I also had to make a build.prop edit to be able to add an APN to use data. So you basically need root if you want to use data.
Click to expand...
Click to collapse
Thanks for the info, im going out of country soon and was wondering how you do the "build.Prop" Edit to edit the APN.
Thanks
Sprint SIM unlock for international GSM - http://forum.xda-developers.com/showthread.php?t=2415587
sprintomatic said:
Thanks for the info, im going out of country soon and was wondering how you do the "build.Prop" Edit to edit the APN.
Thanks
Click to expand...
Click to collapse
See info here. http://forum.xda-developers.com/showpost.php?p=44200619&postcount=58
Has anyone who bought the g4 play Verizon version noticed the unlock policy says either use the phone for one year or make $75 in payments? I'm wondering if Verizon actually unlocks the device will it enable the 3g bands they are there but they're blocked. Has anyone actually had Verizon unlock this device?
How do you know that the 3G HSPA+ bands are present? The specs I've seen only list quad-band GSM, dual-band CDMA, and LTE bands 2, 4, 5, 13.
Ohk I got my Moto g4 unlocked and I actually got it to dial out the problem is I think because my phone is still on it kept taking me to Verizon my service was T-cdma and I couldn't find where I could input APN settings
snoopy1e11 said:
Ohk I got my Moto g4 unlocked and I actually got it to dial out the problem is I think because my phone is still on it kept taking me to Verizon my service was T-cdma and I couldn't find where I could input APN settings
Click to expand...
Click to collapse
How did you get it unlocked?
I got the code from Verizon
chi321 said:
How did you get it unlocked?
Click to expand...
Click to collapse
I got the code from Verizon all u have to do is make $75 in payments and they'll unlock it but I tried it with at&t and T-Mobile and with at&t u don't get the same options as u do with T-Mobile so if it was gonna work T-Mobile would be the best bet to try
snoopy1e11 said:
I got the code from Verizon all u have to do is make $75 in payments and they'll unlock it but I tried it with at&t and T-Mobile and with at&t u don't get the same options as u do with T-Mobile so if it was gonna work T-Mobile would be the best bet to try
Click to expand...
Click to collapse
I notice that you have advanced 4g lte.
When I tried to get that option through Verizon they told me it was not available on this phone.
Obviously the phone is capable of this feature.
Did you get advanced 4g lte after unlocking it with the code on Verizon or because you are using a T-Mobile sim?
classic757 said:
I notice that you have advanced 4g lte.
When I tried to get that option through Verizon they told me it was not available on this phone.
Obviously the phone is capable of this feature.
Did you get advanced 4g lte after unlocking it with the code on Verizon or because you are using a T-Mobile sim?
Click to expand...
Click to collapse
Only when I insert a T-Mobile sim it doesn't even pop up when I insert an at&t sim and if u remove the battery while it's on the charger and insert any other sim it automatically greys out
snoopy1e11 said:
Only when I insert a T-Mobile sim it doesn't even pop up when I insert an at&t sim and if u remove the battery while it's on the charger and insert any other sim it automatically greys out
Click to expand...
Click to collapse
Okay, so the phone has the capability but only through T-Mobile it seems.
Verizon and AT&T must have some sort of block on their network so the feature can't be used on the xt1609. Why, idk.
Makes no sense to me.
In order to be able to dial out you have to change the CDMA Subscription to NV if not you'll get "sim error or no sim" but the calls are still over 1x. Also for whatever reason different sims make the phone act differently. At&t sims only give u an option for APN, if you use a T-Mobile sim long as you change the network mode from LTE to 3g or 2g you get options to change cmda subscription, APN, advanced 4glte, search for networks etc. My network was always T-Cdma on T-Mobile long as I changed to NV while on at&t no signal pops in at all
classic757 said:
Okay, so the phone has the capability but only through T-Mobile it seems.
Verizon and AT&T must have some sort of block on their network so the feature can't be used on the xt1609. Why, idk.
Makes no sense to me.
Click to expand...
Click to collapse
I'm gonna try again once my month is up if I'm not mistaken CDMA is programmed in the phone so that could be a reason I'm having trouble but I also thought that if I remove the sim the CDMA portion would still work which is not the case but either way all my calls are routed to Verizon
snoopy1e11 said:
I got the code from Verizon all u have to do is make $75 in payments and they'll unlock it but I tried it with at&t and T-Mobile and with at&t u don't get the same options as u do with T-Mobile so if it was gonna work T-Mobile would be the best bet to try
Click to expand...
Click to collapse
Have you ever tried the method which worked with the prepaid Verizon Moto E phone https://forum.xda-developers.com/mo...-to-verizon-moto-e-2015-gsm-network-t3098953?
I haven't tried it but I think I read somewhere that it didn't work as a matter of fact it doesn't work
So just wanted to let you guys know at least this worked on my end. If you have the SM-G950U preordered S8 and using Sprint, you can edit MSL settings.
1. Go to diaper and type in ##3282#
2. Either view DATA or Edit
3. Type in '000000' as your MSL Code.
Don't know if you can really change too much but I'm going to play around a little.
Let me know if this is helpful to anyone or if anybody has any further suggestions or comments.
Worked for me also. Thanks for the information.
Sent from my SM-G955U using Tapatalk
No problem. I'm not really sure what would be beneficial to change but it is good that we ha e the access.
ait1071 said:
So just wanted to let you guys know at least this worked on my end. If you have the SM-G950U preordered S8 and using Sprint, you can edit MSL settings.
1. Go to diaper and type in ##3282#
2. Either view DATA or Edit
3. Type in '000000' as your MSL Code.
Don't know if you can really change too much but I'm going to play around a little.
Let me know if this is helpful to anyone or if anybody has any further suggestions or comments.
Click to expand...
Click to collapse
I got it still can't edit the APNS
Yeah not sure why we can't. However, interestingly if we try to access APN list via settings - connections- mobile networks - access point names, I can see a list of 7 APNs. I assume most are only used for OTA updates and if you set your connection. From cdma/LTE mode to global mode. If I then go into DATA Menu and edit mode and click on the APNs then I can only see 2 options (EHRPD or LTE) but I am able to select the one I want and change it. However, I do see that I don't have the option to add a APN. This might be a limitation when using Sprint as the carrier.
ait1071 said:
Yeah not sure why we can't. However, interestingly if we try to access APN list via settings - connections- mobile networks - access point names, I can see a list of 7 APNs. I assume most are only used for OTA updates and if you set your connection. From cdma/LTE mode to global mode. If I then go into DATA Menu and edit mode and click on the APNs then I can only see 2 options (EHRPD or LTE) but I am able to select the one I want and change it. However, I do see that I don't have the option to add a APN. This might be a limitation when using Sprint as the carrier.
Click to expand...
Click to collapse
Well the thing is that I have a sprint Galaxy S8 with i bought "unlocked" to my surprise it wasn't I have ATT. So im looking to whatever i can t get this cellphone unlocked!!!! Since I don't have a Sprint SIM. I can't edit APNS on settings!!
Hmm well I figured you probably already tried this but earlier if I went to Settings- connections - mobile networks- network mode and changed to gsm/umts I was able to then click manual and search for network and connect to either AT&T or T-Mobile. Not sure if this Must be done first.
ait1071 said:
Hmm well I figured you probably already tried this but earlier if I went to Settings- connections - mobile networks- network mode and changed to gsm/umts I was able to then click manual and search for network and connect to either AT&T or T-Mobile. Not sure if this Must be done first.
Click to expand...
Click to collapse
I went to Settings-conection- I don't have mobile networks here.
I don't know if you need to have a sprint sim for this. But right now I don't have any sim because Im using ATT and using a older phone to be able to have a phone!!!
Okay so I just tried this option. Go into the connection and network mode and change to automatic. Then had to restart. Once restarted I went back to network mode and changed to gsm. Then I went to network operators and searched for network. Got the error that it must kill data connection before searching. I selected ok and searched. Att and T-Mobile came up. I selected Att and it said it registered on AT&T. I don't have an AT&T SIM so I can't test. However, in the morning of I see my roommate I might be able to try his SIM.
Also you might have to select gsm mode and then do the ##3282# and edit mode first and then go into settings to change network operators. Not sure but it seems ##3282# edit mode must be done to unlock additional settings in the phone.
ait1071 said:
Okay so I just tried this option. Go into the connection and network mode and change to automatic. Then had to restart. Once restarted I went back to network mode and changed to gsm. Then I went to network operators and searched for network. Got the error that it must kill data connection before searching. I selected ok and searched. Att and T-Mobile came up. I selected Att and it said it registered on AT&T. I don't have an AT&T SIM so I can't test. However, in the morning of I see my roommate I might be able to try his SIM.
Click to expand...
Click to collapse
Don't have conection mode either. I'm thinking you have this enabled because you have a sprint sim in it!!
Did you buy the phone already activated on Sprint network? And also it is a G950U correct? The only reason I ask is because I think the G950U is unlocked but if it was already activated on Sprint, then you might have to factory reset the phone and have the AT&T SIM inserted to have AT&T be your carrier.
ait1071 said:
Did you buy the phone already activated on Sprint network? And also it is a G950U correct? The only reason I ask is because I think the G950U is unlocked but if it was already activated on Sprint, then you might have to factory reset the phone and have the AT&T SIM inserted to have AT&T be your carrier.
Click to expand...
Click to collapse
I don't know I bought it from somebody locally who said it was unlocked and yes it says G90U but when I insert the sim card it says invalid sim card.
Let me try the reset with the AT&T sim in it to see
When I first turned the phone on it never had the Sprint splash screen until it finished setting up and power cycled. That was the first thing I noticed. Also the phone should be unlocked by default bc this variant is exactly the same for the 4 major carriers. When I checked the firmware both CSC and AP it was the exact same as T-Mobile firmware.
Please let me know if that works. It is just a suggestion and there is so much confusion on this at least from my part. Not to mention not much info on the forum yet. If this works then it might shed some light on the G950U variant.
ait1071 said:
Please let me know if that works. It is just a suggestion and there is so much confusion on this at least from my part. Not to mention not much info on the forum yet. If this works then it might shed some light on the G950U variant.
Click to expand...
Click to collapse
Did it still the sprint splash screen comes on!!! Waiting until boots full
Hmm hopefully it isn't a firmware issue. I'm not sure if there is an AT&T firmware up on samfirm.com yet
ait1071 said:
Please let me know if that works. It is just a suggestion and there is so much confusion on this at least from my part. Not to mention not much info on the forum yet. If this works then it might shed some light on the G950U variant.
Click to expand...
Click to collapse
Does not work. Is says please provide the UICC that came with the phone. So apparently when you activate it with a provider it locks!!
Sounds like it might SIM carrier lock. I think the law last year stated that we have to be able to swap phone on any carrier in the US. There is a UICC unlock under settings and software updates but it wouldn't work for me. If I remember properly I had to wait about a month or two before they would let me UICC unlock it. On samfirmware there isn't an AT&T firmware uploaded yet. There should be soon. You could try to wipe and use the T-Mobile firmware as this is GSM and will at least be the network of roam for AT&T. Might at least allow you to use the SIM or at least activate on AT&T
ait1071 said:
Hmm hopefully it isn't a firmware issue. I'm not sure if there is an AT&T firmware up on samfirm.com yet
Click to expand...
Click to collapse
Well checked on sammobile.net still nothing for the AT&T varian, but if you look at the S8+ they already have the firmware for AT&T
---------- Post added at 04:22 AM ---------- Previous post was at 04:20 AM ----------
ait1071 said:
Sounds like it might SIM carrier lock. I think the law last year stated that we have to be able to swap phone on any carrier in the US. There is a UICC unlock under settings and software updates but it wouldn't work for me. If I remember properly I had to wait about a month or two before they would let me UICC unlock it. On samfirmware there isn't an AT&T firmware uploaded yet. There should be soon. You could try to wipe and use the T-Mobile firmware as this is GSM and will at least be the network of roam for AT&T. Might at least allow you to use the SIM or at least activate on AT&T
Click to expand...
Click to collapse
Could do it. I wiped the Verizon one but still the sprint splash screen come on so I don't know
Unlocked my Sprint LG v20 through a website someone on here recommended for me (lg simunlock) and used the Network Unlock app and it i used the code to unlock it they gave me and it said successful. even now when i open the app it sais my device has been permanently unlocked.
When i put my Family mobile sim in it it gives me the bars as if im getting a signal but when i call someone i sais mobile network is unavailable?
help please??!
k1bih said:
Unlocked my Sprint LG v20 through a website someone on here recommended for me (lg simunlock) and used the Network Unlock app and it i used the code to unlock it they gave me and it said successful. even now when i open the app it sais my device has been permanently unlocked.
When i put my Family mobile sim in it it gives me the bars as if im getting a signal but when i call someone i sais mobile network is unavailable?
help please??!
Click to expand...
Click to collapse
Have you tried doing a profile update in settings system update
loopytee said:
Have you tried doing a profile update in settings system update
Click to expand...
Click to collapse
no i havent yet. ill try and do that now.
loopytee said:
Have you tried doing a profile update in settings system update
Click to expand...
Click to collapse
when i did this it sais authentication error.
just checked apparently the imei is bad but it was good the day i bought it how is that possible?
k1bih said:
just checked apparently the imei is bad but it was good the day i bought it how is that possible?
Click to expand...
Click to collapse
Have you tried contacting the website you used for unlock and asking for support? Perhaps this is a common issue that they know how to resolve easily.
Heres the issue. Sprint is a CDMA network, Family Mobile is Powered by T-Mobile, a GSM network. The odds of a sprint device working with any other carrier that isn't CDMA is next to none. I work at T-Mobile and we run across this issue frequently, sprint devices aren't compatible with our networks because of sprints difference in network hardware.
OfficialVillager said:
Heres the issue. Sprint is a CDMA network, Family Mobile is Powered by T-Mobile, a GSM network. The odds of a sprint device working with any other carrier that isn't CDMA is next to none. I work at T-Mobile and we run across this issue frequently, sprint devices aren't compatible with our networks because of sprints difference in network hardware.
Click to expand...
Click to collapse
Ive unlocked the phone and it has a CDMA or a global GSM option so i doubt thats the issue. However it seems my actualy issue was that the person who sold me the phone only reported it stolen or missing once i bought it from him.
k1bih said:
Ive unlocked the phone and it has a CDMA or a global GSM option so i doubt thats the issue. However it seems my actualy issue was that the person who sold me the phone only reported it stolen or missing once i bought it from him.
Click to expand...
Click to collapse
Take the device to a sprint store and have them run the IMEI, they can tell you. Having it unlocked doesnt mean its GSM if the hardware doesnt support GSM. I have that issue with sprint phones all the time.
OfficialVillager said:
Heres the issue. Sprint is a CDMA network, Family Mobile is Powered by T-Mobile, a GSM network. The odds of a sprint device working with any other carrier that isn't CDMA is next to none. I work at T-Mobile and we run across this issue frequently, sprint devices aren't compatible with our networks because of sprints difference in network hardware.
Click to expand...
Click to collapse
The ls997 is gsm compatible, the only thing it wont do is Voice LTE, this will only work on sprint. Most sprint phones use sim cards now days, so the majority of sprint phone can be unlocked to be used on a gsm carrier.
siulmagic said:
The ls997 is gsm compatible, the only thing it wont do is Voice LTE, this will only work on sprint. Most sprint phones use sim cards now days, so the majority of sprint phone can be unlocked to be used on a gsm carrier.
Click to expand...
Click to collapse
Then you need to manually setup the APN settings for the data.
Spring LG v20 - Unlock does not work. (even Sprint said it is unlocked)
siulmagic said:
The ls997 is gsm compatible, the only thing it wont do is Voice LTE, this will only work on sprint. Most sprint phones use sim cards now days, so the majority of sprint phone can be unlocked to be used on a gsm carrier.
Click to expand...
Click to collapse
Spring LG v20 - Unlock does not work. (even Sprint said it is unlocked).
I am still dealing with Sprint now but i don't think they know what needs to be done.
MY device LG v20 (LS997) did received unlocked code.
I did update PRL, Profile, and UICC unlock button in System update .. and it did all without any error.
However when I insert NON-Sprint SIM CARD, the device can't recognize the SIM CARD.
Also I tried to add APN but the device can't save it. (even I clicked SAVE, the new APN does not show up as an option to select).
I am stuck here so badly now. i have 3 LG v20 and plan to move somewhere but I'd like to use them. arghh.
I fought back with Sprint and got MSL code but.. not sure what I can do with it.
There are so many other people in the sprint community forum who are having the same issue as me).
any help/options are appreciated.
thank you.
amsguy said:
Spring LG v20 - Unlock does not work. (even Sprint said it is unlocked).
I am still dealing with Sprint now but i don't think they know what needs to be done.
MY device LG v20 (LS997) did received unlocked code.
I did update PRL, Profile, and UICC unlock button in System update .. and it did all without any error.
However when I insert NON-Sprint SIM CARD, the device can't recognize the SIM CARD.
Also I tried to add APN but the device can't save it. (even I clicked SAVE, the new APN does not show up as an option to select).
I am stuck here so badly now. i have 3 LG v20 and plan to move somewhere but I'd like to use them. arghh.
I fought back with Sprint and got MSL code but.. not sure what I can do with it.
There are so many other people in the sprint community forum who are having the same issue as me).
any help/options are appreciated.
thank you.
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Have you tried switching it from factory mode to test ? In the hidde menu, i dont remember were it is, but there is an apk that installs the hidden menu witch will allow you to switch between gsm and cdma mode. And i dont believe you need to sim unlock the v20, i dint have too.