Related
I received the phone today and when I powered it on the screen was locked and wouldn't let me unlock it. When I would press the volume button it would prompt me to press "Cancel" and then "Unlock" but the screen was completely unresponsive. I did a hard reset and once it got to the calibrate screen it won't do anything at all. Completely unresponsive to touch.
The Seller assures me that it worked and they did a hard reset before shipping it.
It looks like the phone has been opened because the screw with the VOID sticker on has been tampered with and one of the screws is missing the head. It has to be someone on here because it has SPL-1.56.OliNex and a cooked 6.1 ROM. The phone was insured for the shipping and they offered to help with repair costs
"I suggest you could go to the local repair shop to see what is wrong with it.
Another way is to contact those guys:
http://www.drcellphone.com/shop/home.php?cat=580
And if they can repair it for reasonable price, I will refund you for repair price."
What do you guys suggest I do about this?
I found the person on the Forum who sold me the phone
I did a search and found the seller on here. I checked his past posts and he was having problems with the screen not responding. I don't know what to do, it seems as if I was scammed by someone here = (
Should I ask for a partial refund that would bring the transaction cost down to what Blackstones are going for that need the LCD and Digitizer replaced?
DanRo80 said:
What do you guys suggest I do about this?
Click to expand...
Click to collapse
Name the user so we can publicly berate them on this forum....I hate fckers that do this sort of crap......sure it was going, thats why it had been opened....probably been flashed a gazillion times also.
Nothing but a full refund and apology would satisfy me, if they don't want to do the honorable thing, get in contact with ebay and ask them what your options are, which is probably very little apart from leaving bad feedback....but they may be able to suggest something.
Who's comments are in red?
gerryjoson said:
Who's comments are in red?
Click to expand...
Click to collapse
That was his comment back when I sent him a message through ebay about it not working. This was his first reply back "I'm not sure what is happening here. I just did hard reset before I sent it to you to clean any personal info and I was able to go into regular calibration screen.
It may be damaged during shipment, although I packed it well"
and "I do not know either. It was working device when I sent it. You can file post office damage claim, I insured this phone for the whole amount of $430." He probably insured it because he knew it didn't work and would count on me using the insurance and not thinking that I would find him on here. Should I really demand a full refund or partial? What do others think. I am pretty irritated ! !
If you paid by paypal, just go through the procedure to claim the money back and send the device back to them, as it's obviously been incorrectly described or missold. If you didnt pay by paypal, you're screwed, unless the person selling it is decent. But it sounds like they lied in the first place chances of that are slim to none, and you will probably have to sort the device out yourself. On another note, $430 seems quite a lot. That's HD2 money here (but then it could just be the UK/US exchange rate that's making it seem high). If they have already lied about the device once, chances are they'll never pay for any repairs (which you will have to do yourself if it's been voided), even if they say they will.
For future reference, make sure any pictures of a device you are bidding on, on ebay, shows the screen on and working. I'd say this was a basic requirement for people putting phones on there. At least that's what I do when I sell them. Good luck.
stuntdouble said:
On another note, $430 seems quite a lot. That's HD2 money here (but then it could just be the UK/US exchange rate that's making it seem high).
Click to expand...
Click to collapse
Yeah, It's the exchange rate messing with ya. The HD2 goes for $700 USD
This is the latest from him
"Dan,
I had this issue with the phone and sent it to HTC for diagnostics. It has been completely fixed and I used it till now.
The phone I sold you was in working condition. There was no reason for me to put non-working phone on eBay, because whoever buys it will definitely and immediately see that it is not working phone.
If you want to proceed with refund, please follow PayPal dispute procedure on paypal.com. Once I receive the phone back with all accessories I'll issue you full refund for original transaction amount."
A PITA, but at least you get your money back hopefully.
Slightly off topic, but is the going price for a used but in good and pretty conditions Touch HD really about US$430 at that side of the Atlantic. That would come to € 320 if I am not mistaken. I would probably consider selling mine for that amount.
cybermaus said:
Slightly off topic, but is the going price for a used but in good and pretty conditions Touch HD really about US$430 at that side of the Atlantic. That would come to € 320 if I am not mistaken. I would probably consider selling mine for that amount.
Click to expand...
Click to collapse
Well, I just bought this one now. http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=260583496466
Others that I have watched go for around $300-$450 depending all what is combined in the auction and if it is unlocked or already have HSPL done.
Hello guys , my phone is getting freezed after some time of using (45 min) , the Tech's said that this is overheating of the motherboard
So any idea from where can i get new one?
Thanks in advance...
Sent from my HD2
You can find them usually on Ebay and Amazon. I would use what ever search provider (Google, Bing, Yahoo etc..) to do a search for "HTC HD2 motherboard". Pick out a site that has good site reviews if possible as well as good prices. A quick search yeilded dozens of sites that sold HD2 motherboards.
can somebody help me for my HD2?
two days befor it fall and after that my HD2 working with very low speed.
for example, it will take 10 minutes for boot from power on until sense completly load.
satinfo50 said:
can somebody help me for my HD2?
two days befor it fall and after that my HD2 working with very low speed.
for example, it will take 10 minutes for boot from power on until sense completly load.
Click to expand...
Click to collapse
(two days befor it fall and after that my HD2 working with very low speed)
Are you saying you dropped the phone and now since its been dropped you have very slow load times?
Is you phone rooted with a custom sense rom?
Do you still have a warranty on the phone?
no the rom version is official and my phone warranty expired
So you noticed it after you dropped it?
Have you tried to turn off your phone and turn it back on? I know that seems kind of stupid but it does fix some small problems from time to time.
Sorry to say but there wouldn't be much you could do for it that i know of. The very best advice i could give you would be to open your own thread about your problem and put this infomation in there. This thread is about motherboards so you wont get as much help as of you opened your own. This way a lot more people will see this and with the more people that see's it maybe someone comes across it and has had that problem before and can offer a solution if one.
Thanks for your advice.
i will open a new topic.
htccraze said:
You can find them usually on Ebay and Amazon. I would use what ever search provider (Google, Bing, Yahoo etc..) to do a search for "HTC HD2 motherboard". Pick out a site that has good site reviews if possible as well as good prices. A quick search yeilded dozens of sites that sold HD2 motherboards.
Click to expand...
Click to collapse
I'm not so sure. I can't find any myself, but it maybe a firewall problem or something. What I find is typically they are "Motherboard Flex Cable Ribbon". Can't find "motherboard" only. I've contacted some sites, but they say no motherboard/main board at all.
If you have come up with a "motherboard" only (at a reasonable price), please provide link. That would be very helpful as I'm after one as well.
You can find a HD2 from Amazon or Ebay that has a cracked screen or something along those lines thats still working and get the motherboard off that phone. when i did a search earlier i seen two sites but i'm unable to find them now. one site you had to be signed in so you might need an account but i'll try and find the other and report back.
Guys please provide me a link if you find a motherboard , i found one on
Gadgetsaving & Ebay
but i am afraid that when i get them i get another problem with them so please any advice ?
Thanks in advance...
$120 seems pretty high. As i said above, you can find a used model off ebay thats still working for the same price. Then you would have more parts you can use off that phone.
You really need to know what your doing during the install process though so if you dont, send it out to someone that does. I seen a phone with a cracked screen but that was
100% working order sell on ebay for $55 just yesterday. Plus if you have problems with the motherboard/phone you do buy off ebay you can always ask to return it. If they
wont accept a return you can then file a claim through ebay stating the phone/motherboard wasn't as described to have ebay force the seller to refund you the money once
you return it. In some cases you can even get a return shipping label emailed to you so you wont be charged the shipping back to the seller.
htccraze said:
$120 seems pretty high. As i said above, you can find a used model off ebay thats still working for the same price. Then you would have more parts you can use off that phone.
You really need to know what your doing during the install process though so if you dont, send it out to someone that does. I seen a phone with a cracked screen but that was
100% working order sell on ebay for $55 just yesterday. Plus if you have problems with the motherboard/phone you do buy off ebay you can always ask to return it. If they
wont accept a return you can then file a claim through ebay stating the phone/motherboard wasn't as described to have ebay force the seller to refund you the money once
you return it. In some cases you can even get a return shipping label emailed to you so you wont be charged the shipping back to the seller.
Click to expand...
Click to collapse
Thanks for the replay ...
i have this phone since June - 2010 , and i always change the Roms , it's not a big deal for me...
i also found Ebay expensive , i thing Gadgetsaving is better .....
I sold a HTC Desire HD with a cracked screen and a missing volume rocker on ebay for £80.
Before sending the phone I tested everything and everything was working perfectly fine.
Now the buyer has messaged me saying the vibration doesn't work on the phone but I am 100% sure that it worked when I sent it.
He hasn't asked for a refund but I'm worried that he will and I can't really afford to issue one.
What can I do? Because it was working when I sent it but I don't have proof of that.
Thanks.
Sent from my Samsung Galaxy S3 using Tapatalk 2
Depends on what you had in your listing.
Was it sold as faulty or spares/repair? Was it sold with no returns?
Ebay unfortunately have a habit of siding with the seller. Try contacting the buyer and offering a partial refund rather than a full one.
Returns not accepted.
But there was nothing wrong with the vibration, and I don't want the buyer or ebay to think I ripped him off because I didn't, and I don't see how the motor could have broken in transaction.
I'm skint at the moment due to many bills coming in at the same time, so I can't afford any type of refund.
Sent from my Samsung Galaxy S3 using Tapatalk 2
As long as you were detailed on your ebay listing quoting phone has issues buyer should assume there are issues. Do not fret if he opens a claim against you with ebay, they will look at your posting and see that you mentioned there are defects with the phone, As long as you did not place in ad phone 100% funtional you have no issues and if you did you dont have the burden of proof. As well as look into how long it took seller to reply or even if they took phone apart to repair screen, I had a buyer wanting a refund back saying item did not work 45 days later saying they just opened it. They lost so dont worry about something that has not begun yet. Ebay is a very solid and trustworthy sight that does the right thing for buyers as well as sellers. Unlike craigslist and their scammers.
Edit: Plus they do not get a refund until ebay knows you recieved item back in same condition as shipped. DO NOT OFFER partial refunds cause possible buyer trying to get one over on you let ebay deal with the dispute if there is any.
The vibration motor on my DHD packed in one day. Just went from working to not working. No drops or anything like that, so it could happen.
But...
When did you sell it and when did the buyer receive it? Was there a few days between them actually taking delivery and then contacting you?
When I purchase anything via eBay, I immediately check it and if necessary contact the seller. This is to eliminate any "you've had it a week, you broke it" scenarios.
The fact you listed it as having a cracked screen and faulty volume rocker indicates you were honest with its state pre-sale, why would you hide the fact vibration motor didn't work? I think in any event eBay would see that you were honest with your description.
I would contact the buyer and let them know that it was thoroughly tested before you posted it, and that any damage other than what you disclosed must have happened in the post. And in that case to claim from Royal Mail, DHL, Yodel (or whoever your courier was). I'm assuming you used a method of dispatch that was insured.
Thanks for the great advice Andy
Sent from my Samsung Galaxy S3 using Tapatalk 2
Quite true what mr. Mod says there but I encountered once almost the same situation as you with ebay. Their rule there states that as long as the defect is not stated in the listing then it's the seller's responsibility. I even hear sellers ranting on the forums about their product's parts being replaced and returned to them but ebay insists a return unless the seller could really prove their claim. Regarding the vibration not working if the buyer states that it's not working since he/she recieved it maybe you both could redirect the case on the courier you used on delivering the package and file a mishandling case on their side.
If you're sure that vibration is working when you said it and the buyer claims that it doesn't work since he recieved it then point it to the delivery man
But before that ask the buyer first when did the vibration stopped working. if he says greater than 1 day then ignore him!
He's now asking for refund. I don't have the money so what will happen if eBay side with him?
Sent from my Samsung Galaxy S3 using Tapatalk 2
Read the post above yours.
CuBz90 said:
He's now asking for refund. I don't have the money so what will happen if eBay side with him?
Sent from my Samsung Galaxy S3 using Tapatalk 2
Click to expand...
Click to collapse
Stand your corner, if you are 100% sure that the vibration worked before dispatch, then you have done nothing wrong. You should direct the buyer to the courier as that can be the only source (other than the buyer) that could've caused the damage.
Sould the buyer file a dispute with eBay/PayPal, just be truthful, state that the vibration motor worked prior to dispatch and that it must have occurred in transit. State that you have contacted the buyer to file a claim with the courier (which you should do, if you have not already).
Worse case, the buyer should return the handset to you, postage at buyers expense, before you refund the money. Should give you chance to relist it if necessary. In my experience, although limited, with eBay & PayPal is that if you are honest you should be ok.
The buyer is happy with me contacting Royal Mail to claim. I insured the postage so should be fine, but I've had a problem with Royal Mail insurance claim in the past.
Sent from my Samsung Galaxy S3 using Tapatalk 2
As long as you state the facts, you should not have an issue. Insured carriage is designed to cover circumstances such as yours. Contact the buyer and ask for photo's of the packaging, perhaps that shows signs of mishandling.
I actually did a bit of temporary driving work for Yodel, driving HGVs between depots, and I can guarantee that your packages are thrown about.
If the pictures show dents, crush marks or anything to suggest mishandling, you are covered.
andyharney said:
As long as you state the facts, you should not have an issue. Insured carriage is designed to cover circumstances such as yours. Contact the buyer and ask for photo's of the packaging, perhaps that shows signs of mishandling.
I actually did a bit of temporary driving work for Yodel, driving HGVs between depots, and I can guarantee that your packages are thrown about.
If the pictures show dents, crush marks or anything to suggest mishandling, you are covered.
Click to expand...
Click to collapse
ebay will always side with buyer, if u want to "play the ebay game" then get the item sent back with tracking, wait on the refund ebay will refund your buyer, you then refund ebay but u dnt repay. instead u dispute the claim ie phones more damaged than when u sent it. hey presto ebay pay the refund and u get the phone to resell.
maybe not the correct way but id say this buyer just wants a partial refund hes playing the "ebay game" as he knows ebay will ask u to refund.
I recently purchased 3 S7 edge G375U from ebay seller "cellitems" and my experience is far from acceptable.
Only 1 out of 3 looked new. 2 out of 3 were scratched up especially on the flash and sensor lens on the back. All 3 came with the box seals broken. When I contacted them they assured me they were new and only opened for unlocking. I was thinking what? These are factory unlocked to begin with!
I started looking more closely to these phones and it turned out all them are Sprint version G375P with G375U ROM installed. Although it works fine but I surely don't like being lied to.
If admin see this, please move this thread to the discussion. Posted here by mistake
"Although it works fine but I surely don't like being lied to."
For the principal, I'd go for a refund, or more assertive resolution that failing... and look elsewhere
Asking for a refund on 2. Keeping one for personal reason. I think ebay should have a better system in place to punish these sellers. It's said that most customer didn't know they got tricked. 1 star feedback will be given. I wish ebay can notify other buyers of this scam.
e20140 said:
I recently purchased 3 S7 edge G375U from ebay seller "cellitems" and my experience is far from acceptable.
Only 1 out of 3 looked new. 2 out of 3 were scratched up especially on the flash and sensor lens on the back. All 3 came with the box seals broken. When I contacted them they assured me they were new and only opened for unlocking. I was thinking what? These are factory unlocked to begin with!
I started looking more closely to these phones and it turned out all them are Sprint version G375P with G375U ROM installed. Although it works fine but I surely don't like being lied to.
Click to expand...
Click to collapse
You must be new to eBay...
90% of everything on eBay is fake
*Detection* said:
You must be new to eBay...
90% of everything on eBay is fake
Click to expand...
Click to collapse
That's not true. Im buying 3 phones in the past and not one was a fake.
I think the buyer should be more careful and reading the ratings for example. Not reading the positive ratings.. Read the negativ ratings. I didnt say its his fault... I dont like it too and hate them sellers.
To the op :
Did you Pay via Paypal? So u can Open an issue on Paypal. Until its not solved the seller didnt get his money
lladwein said:
That's not true. Im buying 3 phones in the past and not one was a fake.
I think the buyer should be more careful and reading the ratings for example. Not reading the positive ratings.. Read the negativ ratings. I didnt say its his fault... I dont like it too and hate them sellers.
To the op :
Did you Pay via Paypal? So u can Open an issue on Paypal. Until its not solved the seller didnt get his money
Click to expand...
Click to collapse
Naive
Ratings and feedback mean nothing, I bought a PS3 controller from a guy with thousands of 100% positive feedback, controller was a fake
Bought iPad charger from someone with very high 100% positive feedback, also fake
You want to know how they keep their 100% positive feedback? The same way they tried to get me to reverse my negative rating by refunding me under the agreement that I could keep the item as long as I changed my feedback from negative to positive (I did not change my feedback)
eBay ratings = Nothing
You got lucky
*Detection* said:
Naive
Ratings and feedback mean nothing, I bought a PS3 controller from a guy with thousands of 100% positive feedback, controller was a fake
Bought iPad charger from someone with very high 100% positive feedback, also fake
You want to know how they keep their 100% positive feedback? The same way they tried to get me to reverse my negative rating by refunding me under the agreement that I could keep the item as long as I changed my feedback from negative to positive (I did not change my feedback)
eBay ratings = Nothing
You got lucky
Click to expand...
Click to collapse
Kind of luck is always needed.
But Ive learned that there's always a trusted Shop where you can buy.
lladwein said:
Kind of luck is always needed.
But Ive learned that there's always a trusted Shop where you can buy.
Click to expand...
Click to collapse
Yep, you can find hidden honest gems shops, but like I say, you have to sift through the 90% of fakes to find that 10% pot of gold
I'd rather pay the extra to buy from a real online shop than use eBay these days
e20140 said:
I recently purchased 3 S7 edge G375U from ebay seller "cellitems" and my experience is far from acceptable.
Only 1 out of 3 looked new. 2 out of 3 were scratched up especially on the flash and sensor lens on the back. All 3 came with the box seals broken. When I contacted them they assured me they were new and only opened for unlocking. I was thinking what? These are factory unlocked to begin with!
I started looking more closely to these phones and it turned out all them are Sprint version G375P with G375U ROM installed. Although it works fine but I surely don't like being lied to.
Click to expand...
Click to collapse
Normally I would leave this be but this is a legitimate discussion Im goin to move this thread so more can see and read
Thread moved to general and discussion
*Detection* said:
Yep, you can find hidden honest gems shops, but like I say, you have to sift through the 90% of fakes to find that 10% pot of gold
I'd rather pay the extra to buy from a real online shop than use eBay these days
Click to expand...
Click to collapse
For my personal use, I ended up buying it from Bestbuy. Even Items directly from China operated store was good. Got one of those Lenovo's fastest tablet for cheap!
Recent experience of buying new phone on eBay (all local USA sellers) is horrible. Aside from S7 edge, I bought a LG G5 in the summer and ended up returning them all, 5 times total. Again, the phone was installed with unofficial ROMs.
I would like to add, buying from individual ebay sellers (not one with a store) is mostly safe.
I would like to add never buy parts from FixEZ on ebay as they claim oem quality And most def is not...
I bought a lcd and frame assembly from them and its made of reg glass not gorilla and there cust service rep cussed me out when I sent the screen shots of the website as he told me they never claimed oem.
Which they most def did...
The screen cracked in my pocket when i sat down just from the pressure in a front pocket of fairly baggy pants might i add
This was for a LG G4
There is one advantage to there being so many fakes on eBay, so long as the seller advertises them as genuine, and they are not, you can usually get a full refund along with them letting you keep the item if you complain they are breaking eBays Ts&Cs by false advertising
They'll usually try to get you to accept 50% refund & keep the item, but if you push them and tell them you want them to send you a pre-pay box to return the item for full refund & will contact eBay about their false advert, 90% of the time they refund in full and you get an automated message from eBay saying you do not need to do anything else nor return the item
And tbh, I feel no sorrow for them losing any money considering they know they're scamming so many people with fakes
*Detection* said:
Yep, you can find hidden honest gems shops, but like I say, you have to sift through the 90% of fakes to find that 10% pot of gold
I'd rather pay the extra to buy from a real online shop than use eBay these days
Click to expand...
Click to collapse
Does factory sealed mean anything when buying on ebay ? Or is there a workaround for that too ? like fake seals or stickers
boydsc331 said:
Does factory sealed mean anything when buying on ebay ? Or is there a workaround for that too ? like fake seals or stickers
Click to expand...
Click to collapse
Everything is possible on eBay, easy enough to buy shrink-wrap and claim it is factory sealed
Stickers have often been faked
Firmware on the phone has been faked
Model number on the back of the actual phone has been faked
Model number on the box has been faked / wrong box used
Buy new if you want 100% guarantee it is what you are buying, or make sure you have a good and sure way of being refunded if you still go the eBay route
ok so I went the ebay route. I found an individual seller, not one of those cell phone stores. I got 2 of the 930FD for $460 each. Not a great price but not too bad I thought. They were factory sealed and brand new. Thankyou all for the tips and suggestions.
So I'm in the UK and i bought it on eBay, brand new in July from a seller in Sweden, it's been great but noticed yesterday that something internally has come loose and is moving about (maybe a camera component as it's in the top half)
The seller is giving me the silent treatment so far but i wondered if i would be returning it to them or direct to Oneplus? and where?
Tia!
You'll still be covered by Paypal, so get a claim in ASAP. Also, the IN2020 model is the Chinese variant, so won't be covered by warranty in the UK.
Yes this is what i thought regarding the CH variant, just went through the repair steps on UK oneplus site and looked like it was going to let me return it? didn't complete though as i haven't got a temp phone yet.
A PP claim would involve a full refund tho and i'm not sure i need to do that? Could maybe save some quids though as the 8pro is £70 cheaper now
deebo007 said:
You'll still be covered by Paypal, so get a claim in ASAP.
Click to expand...
Click to collapse
PayPal will only cover a SNAD (Significantly Not As Described) claim if the fault was already there when the item was first received. It is not a warranty.
In this case the problem developed only a few days ago.
r3k0 said:
In this case the problem developed only a few days ago.
Click to expand...
Click to collapse
Go PayPal buddy, UK will return it I would have thought, they won't have parts, my OnePlus 5 went to Czech Republic when RMA'd.
Could ask but why should you if it's faulty, you as the buyer are protected way more than the seller, I've learned this the hard way, even though I wasn't at fault
Ok well i requested a return with UK oneplus so will say what they say tomoz.
I mean what will be quicker though? I will have to return it before seeing my money back, then i have to buy another which will take close to a week to arrive, prob not a lot in it i guess? but i suppose i could make the saving as well? :/
So looking at my paypal i bought this on 17th of June.
Which means i don't see any option for returning for a refund? Can't see it on paypal or ebay.
Do i have to contact paypal?
r3k0 said:
So looking at my paypal i bought this on 17th of June.
Which means i don't see any option for returning for a refund? Can't see it on paypal or ebay.
Do i have to contact paypal?
Click to expand...
Click to collapse
Afaik theres a 6 month fair usage policy globally for goods bought.. Not sure if they have to adhere to this but I'd have thought so.
You don't expect things to go wrong that soon. So you should have a case.
Tbh though they may just fix the device lol (OnePlus I mean)
There are only two valid scenarios for claiming through PayPal - Item Not Received (INR) or Significantly Not As Described (SNAD). Neither of these are true in this case (the phone was received, and was working when it was received), so there is no valid claim against PayPal.
Had the phone been bought from a UK-based seller, then the contract would have been with that seller and they would have been responsible for repair or replacement. I have no idea what the situation is in Sweden, but they may have similar legislation.
The OP may be lucky, and OnePlus UK might repair/replace (although there's no legal obligation on them to do so), but if not then any responsibility sits with the (Swedish) seller of the phone.
r3k0 said:
So I'm in the UK and i bought it on eBay, brand new in July from a seller in Sweden, it's been great but noticed yesterday that something internally has come loose and is moving about (maybe a camera component as it's in the top half)
The seller is giving me the silent treatment so far but i wondered if i would be returning it to them or direct to Oneplus? and where?
Tia!
Click to expand...
Click to collapse
Wait. So this isn't just the image stabilisation module? Because I feel something loose when I shake my phone too...
feld719 said:
Wait. So this isn't just the image stabilisation module? Because I feel something loose when I shake my phone too...
Click to expand...
Click to collapse
Don't think so... pretty sure mine never had anything moving in it? Can some other 8 Pro owners give there's a shake and confirm it doesn't resemble a baby rattle please
And thanks for all the help and responses chaps, eBay user still not replied so still waiting to hear back from OPUK, so we will see and i will keep this thread updated
r3k0 said:
Don't think so... pretty sure mine never had anything moving in it? Can some other 8 Pro owners give there's a shake and confirm it doesn't resemble a baby rattle please
And thanks for all the help and responses chaps, eBay user still not replied so still waiting to hear back from OPUK, so we will see and i will keep this thread updated
Click to expand...
Click to collapse
Does the rattle decrease when the camera is on?
feld719 said:
Does the rattle decrease when the camera is on?
Click to expand...
Click to collapse
Haha Yes! but i'm still 99% sure it shouldn't do it? Did yours always do it?
r3k0 said:
Haha Yes! but i'm still 99% sure it shouldn't do it? Did yours always do it?
Click to expand...
Click to collapse
Yep mine does it.
Was reading about it here some of the samsung forums https://www.bing.com/search?q=phone...8eda50e86fc85f51&pglt=547&FORM=ANNTA1&PC=U531
Honestly I can't remember if mine always did it or not.
Dang, seems fairly common across diff phones then... :/
I have dropped mine a few times while in a decent case so no signs at all from drop damage but maybe this is what dislodged it? They are prob originally held in place with double-sided sticky tape like a lot of components in phones... Whack!!
Philip said:
There are only two valid scenarios for claiming through PayPal - Item Not Received (INR) or Significantly Not As Described (SNAD). Neither of these are true in this case (the phone was received, and was working when it was received), so there is no valid claim against PayPal.
Had the phone been bought from a UK-based seller, then the contract would have been with that seller and they would have been responsible for repair or replacement. I have no idea what the situation is in Sweden, but they may have similar legislation.
The OP may be lucky, and OnePlus UK might repair/replace (although there's no legal obligation on them to do so), but if not then any responsibility sits with the (Swedish) seller of the phone.
Click to expand...
Click to collapse
If someone buys something from via PayPal and it goes wrong a few weeks / months later, there's no case to answer?? That cant be right..
---------- Post added at 09:18 PM ---------- Previous post was at 09:17 PM ----------
r3k0 said:
Haha Yes! but i'm still 99% sure it shouldn't do it? Did yours always do it?
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They all do if mate. It's normal
dladz said:
If someone buys something from via PayPal and it goes wrong a few weeks / months later, there's no case to answer?? That cant be right..
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You are buying a phone from a Seller. All that PayPal are doing in that transaction is acting as the payment processor. As part of their service, they offer protection to the Buyer against (1) Item Not Received (you pay for the phone and nothing arrives) or (2) the item being Significantly Not As Described (you receive a phone with a broken screen, or you pay for an 8 Pro and you receive an 8, or even an empty box).
They do not offer a warranty - if the item arrives, and it is as described, then PayPal's liability ends at that point.
Any warranty issues (i.e. the phone having problems some time after arriving) are the liability of the Seller and have nothing to do with PayPal. (In some cases the manufacturer will offer an additional warranty and will repair an item directly, but that's a goodwill offer on their part, not a legal obligation).
The complications in this particular case are that (1) the Buyer is in the UK and the Seller is in Sweden, (2) the Seller is not being responsive, and (3) the Buyer has admitted to having dropped the phone a number of times.
Philip said:
You are buying a phone from a Seller. All that PayPal are doing in that transaction is acting as the payment processor. As part of their service, they offer protection to the Buyer against (1) Item Not Received (you pay for the phone and nothing arrives) or (2) the item being Significantly Not As Described (you receive a phone with a broken screen, or you pay for an 8 Pro and you receive an 8, or even an empty box).
They do not offer a warranty - if the item arrives, and it is as described, then PayPal's liability ends at that point.
Any warranty issues (i.e. the phone having problems some time after arriving) are the liability of the Seller and have nothing to do with PayPal. (In some cases the manufacturer will offer an additional warranty and will repair an item directly, but that's a goodwill offer on their part, not a legal obligation).
The complications in this particular case are that (1) the Buyer is in the UK and the Seller is in Sweden, (2) the Seller is not being responsive, and (3) the Buyer has admitted to having dropped the phone a number of times.
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Ah @ 3
that changes things.
fair enough, tbh i've had my fair share of crap as a seller with paypal, they're not the best customer service i've ever had lets put it that way.
Anyway, i think he'll get it sorted via RMA in the uk tbh, i think it'll work.
Or it'll be too late by the time they've fixed it.
Ok, so is dropping it from say 1 to 2 foot is not part general use? Obviously I'm not going to declare this so really it shouldn't be an issue.
I agree that Paypal don't really have a part of this, but if they offer reimbursement/guarantee on this sort of thing then yes i will take them up on that but I'm not going to push it.
Just waiting to hear back from Oneplus...