Database Users

HELP Access USB-Debug with broken screen

Hello everyone
I've got a problem and I need your help. My Legend fell on the ground and now the glass and display are both broken. To access my device with adb, which I previously installed, I used DroidAtScreen. But recently I deactivated USB-Debugging eek, and now I can't enable it. I need to "recreate" every single step from the unlocked screen to Menu->Settings->Applications->Development->USB-Debugging. The first step (Menu->Settings) is easy and abvious, but I need the other ones.
Could some of you take some screenshots and upload them? I.e.:
1. Menu->Settings, then scroll down to bottom **Screenshot**
2. Scroll a little bit up until "Applications" reaches first entry **Screenshot**
3. Press first entry (=Applications) **Screenshot**
4. Press fourth entry (=Development) **Screenshot**
5. Press first entry (=USB-Debugging) *Screenshot**..
I know it may seem complicated, but it would be of tremendous help! My idea is to print out the images and lay them over the Legend to find my way to USB-Debugging
THANK YOU A LOT in advance!
memo9

Good thinking, you actually only need 4 screens, here you go...
Good luck replacing the screen! There's plently of material to work with in accesories section

If the digitiser (top glass) is broken i doubt your presses will be in the right place, I have a desire in front of me that has a crack in the top left corner of the digi and pressing "a" on the keyboard pull notification bar down

Thank you very much for the effort of taking the screenshots, but I couldn't access the settings.
The only question that remains is: Does the phone need to be in "charge only"-mode? Because right now, in fact I can access the SD-Card when mounted, so I may have to switch to charge only?
@bonesy: Thank you for the input, but the touchscreen seems to be working fine as I can turn on the phone and enter the PIN-code to unlock it, as well as call a number after opening the phone-application

ADB should work no matter what the mode...why weren't you able to access it?

I don't know... I followed all the steps, connected the phone to my Mac... all this several times, trying to press on the exact location... but haven't succeeded.
I have adb configured as well as DroidAtScreen running and also tried to access it with DDMS..., but when i use the command "adb devices" none is shown. I can access my SD-Card but can't use adb...
I may try again a few times but can't really think of any other alternative than to replace the screen, although I need to access my phone immediately.
Thanks again for all the fast answers and if anyone has an idea or some sort of walkthrough... I would appreciate it.

ADB wont work unless you are using a custom rom OR its selected already.
Maybe a USB port failure?

What do you mean? I have accessed my phone in this environment several times before, everything should be set up correctly. It may be a USB port failure, altough I have tried to plug it into other USB ports.
The only thing I'm struggling with right now is accessing the Debug-mode in the settings.

memo9 said:
What do you mean? I have accessed my phone in this environment several times before, everything should be set up correctly. It may be a USB port failure, altough I have tried to plug it into other USB ports.
The only thing I'm struggling with right now is accessing the Debug-mode in the settings.
Click to expand...
Click to collapse
Ah i see, i meant the phones usb port... Could be 1 pin failed on it stopping certain things working?

Doesn't seem to be the problem since I can mount the phone and access the SD-card, but thanks anyway.

Anyway to get pass the lockscreen?

LGD800 AT&T
Just dropped it and the phone is malfunction.
a. the screen is shatter and touch isn't work.
b. usb port doesn't seem to work either.
Main problem now is that I have lockscreen with PIN on, since touchscreen isn't working I can't access it to turn on On-Screen feature.
USB port doesn't work, I think I can use wireless but again, can't get pass the lockscreen.
I have tried remote Unlock from AVG app which I currently has it running on the phone but still cannot get pass the screen.
I want to copy a few important files over first then perform Factory Reset via Recovery.
Does anyway I can do that?
All feedback and thought welcomed.
Also, since I got this phone for 4 months, i believe warranty is over. Anyone know which reliable, good service that I can send my phone for the screen fix?
Thanks all

Since the usb doesn't work so I don't think ADB pull will help, plus I have to turn on the USB Debugging anyway, which I can't now.

Got it.
Case closed.

Black screen and no functionality but want to pull data

Hi i dropped my phone and the screen is black. I know it still works because the fingerprint still vibrates and the pc still recognizes it via charging method. I have some important photos that i didn't have backed up and now wish to recover. Can somebody show me steps to get into mass storage ?

jronish said:
Hi i dropped my phone and the screen is black. I know it still works because the fingerprint still vibrates and the pc still recognizes it via charging method. I have some important photos that i didn't have backed up and now wish to recover. Can somebody show me steps to get into mass storage ?
Click to expand...
Click to collapse
Did you have USB Debugging enabled in the developer's menu before the screen went black?

Very sadly no I did not. Can I enable it via abd?

jhs39 said:
Did you have USB Debugging enabled in the developer's menu before the screen went black?
Click to expand...
Click to collapse
Very sadly no.... Can I enable it via adb?

jronish said:
Very sadly no.... Can I enable it via adb?
Click to expand...
Click to collapse
Not that I know of. You might want to try Huawei's computer program HiSuite and see if it can connect to your phone without you changing any options on your dead phone screen.
http://consumer.huawei.com/minisite/HiSuite_en/index.html

jhs39 said:
Not that I know of. You might want to try Huawei's computer program HiSuite and see if it can connect to your phone without you changing any options on your dead phone screen.
http://consumer.huawei.com/minisite/HiSuite_en/index.html
Click to expand...
Click to collapse
Thanks I'll try that. Can you pull data from adb?

jronish said:
Thanks I'll try that. Can you pull data from adb?
Click to expand...
Click to collapse
In general, you can. You'd need to have ADB enabled though. You'd use the ADB pull command.
If anything, are you on stock with stock display size? Do you have apps that keep a persistent notification?
If not, I'd say you could try this;
Basically get someone to match your setup. They'd install any apps that you use which use persistent notifications to exactly match your setup. If none, have them take a picture (with an actual camera or another phone) of their 6P with the notification shade pulled down while plugged into a computer. Then another picture after they click "Charging Only" to switch it to MTP. If you can unlock the phone with the fingerprint scanner, and start up top to pull down your shade, you should be able to follow visual queues to enable MTP instead of charge only mode. Then you could at least navigate the folders on the phone and drag and drop your pictures to PC.
Edit: Assuming your screen still responds to touch, but is just black. Didn't see it specified. It's worth a shot.

jronish said:
Hi i dropped my phone and the screen is black. I know it still works because the fingerprint still vibrates and the pc still recognizes it via charging method. I have some important photos that i didn't have backed up and now wish to recover. Can somebody show me steps to get into mass storage ?
Click to expand...
Click to collapse
Hello... Maybe try this app: https://forum.xda-developers.com/showthread.php?t=2786395
Good luck..!

5.1 said:
Hello... Maybe try this app: https://forum.xda-developers.com/showthread.php?t=2786395
Good luck..!
Click to expand...
Click to collapse
Thanks....I will give that a try and report back!

5.1 said:
Hello... Maybe try this app: https://forum.xda-developers.com/showthread.php?t=2786395
Good luck..!
Click to expand...
Click to collapse
RoyJ said:
In general, you can. You'd need to have ADB enabled though. You'd use the ADB pull command.
If anything, are you on stock with stock display size? Do you have apps that keep a persistent notification?
If not, I'd say you could try this;
Basically get someone to match your setup. They'd install any apps that you use which use persistent notifications to exactly match your setup. If none, have them take a picture (with an actual camera or another phone) of their 6P with the notification shade pulled down while plugged into a computer. Then another picture after they click "Charging Only" to switch it to MTP. If you can unlock the phone with the fingerprint scanner, and start up top to pull down your shade, you should be able to follow visual queues to enable MTP instead of charge only mode. Then you could at least navigate the folders on the phone and drag and drop your pictures to PC.
Edit: Assuming your screen still responds to touch, but is just black. Didn't see it specified. It's worth a shot.
Click to expand...
Click to collapse
I am on stock and all that with no persistent notification and have tried to match it exactly with my brothers phone (same) but i don't think touch functions are working....it should be an easy change to switch off of Charging but touch must be down.......!

RoyJ said:
In general, you can. You'd need to have ADB enabled though. You'd use the ADB pull command.
If anything, are you on stock with stock display size? Do you have apps that keep a persistent notification?
If not, I'd say you could try this;
Basically get someone to match your setup. They'd install any apps that you use which use persistent notifications to exactly match your setup. If none, have them take a picture (with an actual camera or another phone) of their 6P with the notification shade pulled down while plugged into a computer. Then another picture after they click "Charging Only" to switch it to MTP. If you can unlock the phone with the fingerprint scanner, and start up top to pull down your shade, you should be able to follow visual queues to enable MTP instead of charge only mode. Then you could at least navigate the folders on the phone and drag and drop your pictures to PC.
Edit: Assuming your screen still responds to touch, but is just black. Didn't see it specified. It's worth a shot.
Click to expand...
Click to collapse
My device doesn't have USB debugging enabled but I can access it via fastboot! What are the chances of pulling images via fastboot?

jronish said:
My device doesn't have USB debugging enabled but I can access it via fastboot! What are the chances of pulling images via fastboot?
Click to expand...
Click to collapse
None, AFAIK.

God you people....if you have TWRP installed as recovery.....do this until it works right...timing is everything...hold the power button down(I know you won't know if/when it powers off) and hold down the volume up and power button when you think it powers up....volume up and power enters recovery directly, not bootloader....then you can connect to computer and transfer as twrp has adb enabled by default

jamescable said:
God you people....if you have TWRP installed as recovery.....do this until it works right...timing is everything...hold the power button down(I know you won't know if/when it powers off) and hold down the volume up and power button when you think it powers up....volume up and power enters recovery directly, not bootloader....then you can connect to computer and transfer as twrp has adb enabled by default
Click to expand...
Click to collapse
No need to be so condescending. Especially since you offered OP a useless tip.
Why? As stated in their 1st post, their fingerprint scanner unlocks the phone. You can't have a fingerprint set without a pin, password or pattern. Since TWRP does not support fingerprint unlock, they would have to manually input their password for TWRP to access their data and have it show on a PC. As mentioned by OP above, the touch screen is non responsive. Meaning they cannot input their credentials to decrypt.
Edit: Just to confirm, I went to recovery and tried myself. Folders will not show up in file explorer on PC until TWRP is unlocked. ADB devices does show device ID as in recovery, but issuing ADB pull commands does not work. I pulled several folders and all I got was empty folders with no files. If they're encrypted (they said stock, so I'm just going to go ahead and assume they are encrypted) with password/pin/pattern (which we've already established is the case) this will not work.
@OP, I'm not sure of a way you'd be able to get into your pictures at present. Maybe someone with more technical knowledge could chime in, but as far as I can see you need to replace your screen. Either send it in to a repair shop, or DIY.
Here's a link for a new 6P screen (this is just the first link I found). Shop around yourself, see if you can find better prices & also be wary of reviews:
https://www.fixez.com/store/more-brands/huawei/huawei-google-nexus-6p
Here's a few how-to links:
https://www.etradesupply.com/blog/how-to-replace-a-cracked-nexus-6p-screen/
https://www.youtube.com/watch?v=D3j79xygFoQ

so i have used a usb-c hub with an hdmi port and usb port - then hook up phone to a monitor (not computer) and i had a pattern lock - it was really annoying as i had to guess where the dots were as the monitor doesnt show you where the dots are - but i used my mouse to unlock it - if you have a number lock it is easier to unlock - as you just makesure numlock is on then type in your passcode - once there you should be able to navigate round your phone using a mouse - turn on debugging and make sure you have the usb connection set to MTP (media transfer protocol) instead of charge only - id also take off all locking mechanisms to make it easier for yourself - then plug it in your pc and transfer all files across

Yotaphone 2 - Broken LCD screen - Can't pass Setup Wizard and use phone...

Hi,
I broke my LCD display a couple of months ago still, I managed to use the phone with the epaper display and eventually reinstall it without clearly writing down the exact procedure (with Lolipop)
Today, as my Marshmallow update freezed, I had to wipe all, thinking well I could easily find the steps to start the phone again.
The only problem remains that Setup Wizard wants us to use the LCD display, and I can't.
The last time I managed to use screen mirroring on Windows, with androidscreencast-0_3_1.jnlp, which is dicontinued.
To that extend, I allowed USB debugging (three lines to add) on system/build.prop and default.prop and copied a file from my computer (adbkeys.pub) to a certain folder in the device, to allow my PC to operate on the cellphone
But that last step doesn't work anymore.
I can see a dialog briefly popping up on the yotaphone, prompting me to allow the computer for debugging, but I can't click.
Droid Explorer tells me that this yotaphone is not allowed in $Vendor (or so on, I can't remember well).
So I managed to authorize the screen mirroring before, to start the phone, but I can't right now, although I found a new app, androidscreencast-0.0.10s-executable.jar.
I would have to copy adbkeys.pub to data/misc/adb/adb_keys, but as of today, that directory doesn't exist.
Can somebody please help me with that?
Thanks,

Hi,
I solved a similar situation by plugging a mouse to the phone using a usb to micro USB adapter (also called USB OTG adapter).

wicoz said:
Hi,
I solved a similar situation by plugging a mouse to the phone using a usb to micro USB adapter (also called USB OTG adapter).
Click to expand...
Click to collapse
Thank you for answering. And what do it do to plug a mouse?

I've made it : the phone starts again.
If anyone is interested, I'll tell the trick for a broken front screen like mine.
Now I'm looking forward to make an image backup of it as it is very fresh if it can save me or others !
And I need advices for that?

Hi!!!
I have the sale problem
How did you bypass the wizzard???

hi. how do you bypass setup wizard? i had mine reset due to stuck. before im using only back screen. please help!

My front screen also stopped working all of a sudden without me doing anything. I was able to use the eInk so I did a factory reset. Now however I'm stuck since I can't boot the phone without a working front screen. I was wondering if a software issue stops the front screen from working and if there is a way to check/fix it.

$125 reward if you help me to turn on USB debugging mode on my Nexus 6P broken screen

Hello guys,
I have broken the screen of my Nexus 6P and I really want to save my data before moving to a new phone.
I've found several applications to control phone from PC, but all of them needs USB debugging mode enabled, which is unfortunately disabled on my phone.
I read here on the forum some method to enable USB debugging from PC via USB cable, but I'm not an expert and I can't do it.
My phone is locked by screen lock (PIN code, of course I know the code), and the phone is NOT rooted, OS is the original one (with all the updates installed.)
If any of you guys would be able turn on USB debugging on my phone without losing my data, I will be glad to reward his efforts by $125 and a HUGE "Thank you"! Money will be sent via PayPal, remote session could be done via TeamViewer.
I really hope someone of you can do it!
Thank you in advance!

How is the screen broken?
Is it just not responding to touch? Is the lcd shattered or dead black?
---------- Post added at 12:49 AM ---------- Previous post was at 12:46 AM ----------
If you can see even a little of the screen, grab a usb-c OTG cable ( https://goo.gl/BzUKno ) and use a wired pc mouse to make all entries needed.

InkSlinger420 said:
Is it just not responding to touch? Is the lcd shattered or dead black?
---------- Post added at 12:49 AM ---------- Previous post was at 12:46 AM ----------
If you can see even a little of the screen, grab a usb-c OTG cable ( https://goo.gl/BzUKno ) and use a wired pc mouse to make all entries needed.
Click to expand...
Click to collapse
Unfortunately it is dead black, and not responding to touch.

sawwee said:
Unfortunately it is dead black, and not responding to touch.
Click to expand...
Click to collapse
i have good news for you as other have said you need an otg cable i tested with this one https://www.amazon.com/gp/product/B01COOQIKU/ref=oh_aui_search_detailpage?ie=UTF8&psc=1 and it worked with this mouse and keyboard combo https://www.amazon.com/gp/product/B005DKZTMG/ref=oh_aui_search_detailpage?ie=UTF8&psc=1 im sure other will work but thats what i tested with once it is connected swiping up is a bit hard i was just trying to drag it all the way up at first but to get to the pin screen you will need to do it in a flicking up motion then just you the the number keys on the keyboard and unlock then the next best this is probably to try and cast the screen so your not blind if you cant and you get it unlocked these are the steps ...
1. unlock clicking and swiping mouse up then enter pin and hit enter.
2. down twice on keyboard and then enter to get to app drawer
3. type settings hit enter twice
4. down 11 times enter.
5. down 3 times enter.
6. down 13 times enter right once and enter.
usb debugging should be enabled that is for android 8.0
ps if you dont have developer mode enabled it will be different if so tell me ill count it out for you for that too.

For $125.....
For damn near the cost of the reward, you could get another screen/assembly and swap the guts, having a fully working device again....

billycar11 said:
i have good news for you as other have said you need an otg cable i tested with this one https://www.amazon.com/gp/product/B01COOQIKU/ref=oh_aui_search_detailpage?ie=UTF8&psc=1 and it worked with this mouse and keyboard combo https://www.amazon.com/gp/product/B005DKZTMG/ref=oh_aui_search_detailpage?ie=UTF8&psc=1 im sure other will work but thats what i tested with once it is connected swiping up is a bit hard i was just trying to drag it all the way up at first but to get to the pin screen you will need to do it in a flicking up motion then just you the the number keys on the keyboard and unlock then the next best this is probably to try and cast the screen so your not blind if you cant and you get it unlocked these are the steps ...
1. unlock clicking and swiping mouse up then enter pin and hit enter.
2. down twice on keyboard and then enter to get to app drawer
3. type settings hit enter twice
4. down 11 times enter.
5. down 3 times enter.
6. down 13 times enter right once and enter.
usb debugging should be enabled that is for android 8.0
ps if you dont have developer mode enabled it will be different if so tell me ill count it out for you for that too.
Click to expand...
Click to collapse
Thanks a lot, I'll order it from Amazon and try it. If it works I'll send you the reward, thank you very much again! (P.S. Developer mode is enabled. However I'm not sure if I have Android 7 or 8.0 on my device. Is it different on 7?)

InkSlinger420 said:
For damn near the cost of the reward, you could get another screen/assembly and swap the guts, having a fully working device again....
Click to expand...
Click to collapse
Thank you!
Yes, I saw that for this price I can order another screen, but it takes for a while to receive it and I need some of my data pretty urgently, that's why I prefer a quick solution.

sawwee said:
Thank you!
Yes, I saw that for this price I can order another screen, but it takes for a while to receive it and I need some of my data pretty urgently, that's why I prefer a quick solution.
Click to expand...
Click to collapse
If OEM unlocking is on / bootloader is unlocked, you can try flashing twrp recovery(after unlocking bootloader) and check if files show up on pc (I think MTP mode is on by default in twrp).

Perhaps trying this.
sawwee said:
Hello guys,
I have broken the screen of my Nexus 6P and I really want to save my data before moving to a new phone.
I've found several applications to control phone from PC, but all of them needs USB debugging mode enabled, which is unfortunately disabled on my phone.
I read here on the forum some method to enable USB debugging from PC via USB cable, but I'm not an expert and I can't do it.
My phone is locked by screen lock (PIN code, of course I know the code), and the phone is NOT rooted, OS is the original one (with all the updates installed.)
If any of you guys would be able turn on USB debugging on my phone without losing my data, I will be glad to reward his efforts by $125 and a HUGE "Thank you"! Money will be sent via PayPal, remote session could be done via TeamViewer.
I really hope someone of you can do it!
Thank you in advance!
Click to expand...
Click to collapse
Perhaps you could try this app herehttps://forum.xda-developers.com/nexus-6/development/toolkit-wugs-nexus-root-toolkit-v1-9-8-t2947452 and it's self explanatory. There's a setting for you to retrieve files from your phone, as long as you remember the path to those files. Good luck!

without usb debugging.
try adb push/pull or sideload recovery, i think no need for usb debugging to be enabled here.

sawwee said:
Thanks a lot, I'll order it from Amazon and try it. If it works I'll send you the reward, thank you very much again! (P.S. Developer mode is enabled. However I'm not sure if I have Android 7 or 8.0 on my device. Is it different on 7?)
Click to expand...
Click to collapse
It would be different for 7 because in 8 they redid the settings

NoobInToto said:
If OEM unlocking is on / bootloader is unlocked, you can try flashing twrp recovery(after unlocking bootloader) and check if files show up on pc (I think MTP mode is on by default in twrp).
Click to expand...
Click to collapse
Thank you for your suggestion!
I'm afraid I'm not able to do what you described (I'm not an expert at all), that's why I need someone who will help me. Moreover I need not only the files but it would be optimal to get full access to the phone, first of all because I need to use google authenticator. That's why I need usb debugging mode to be turned on so badly.

BenAmirul said:
Perhaps you could try this app herehttps://forum.xda-developers.com/nexus-6/development/toolkit-wugs-nexus-root-toolkit-v1-9-8-t2947452 and it's self explanatory. There's a setting for you to retrieve files from your phone, as long as you remember the path to those files. Good luck!
Click to expand...
Click to collapse
Thank you for your suggestion!
If possible, I prefer to be able to turn on usb debugging mode because then I can get full control on my phone and control it from my laptop, not only getting able to save my files. I need it mostly because I need to use Google Authenticator on my phone.

braheem12 said:
try adb push/pull or sideload recovery, i think no need for usb debugging to be enabled here.
Click to expand...
Click to collapse
Thank you for your suggestion, too! Unfortunately I don't really know what do the things you mentioned mean. (I'm sorry, I'm a simple user without any special knowledge about android, so I don't know what is adb or a sideload recovery. That's why I offered a reward for some remote help.) Could you please explain it slightly more detailed?

billycar11 said:
It would be different for 7 because in 8 they redid the settings
Click to expand...
Click to collapse
Thanks! Is there a way to get to know the android version of my phone (in case of black screen)? And... could you (or someone else) please tell me the proper order of key hits for Android 7, too?
Thanks a lot again!

sawwee said:
Thanks! Is there a way to get to know the android version of my phone (in case of black screen)? And... could you (or someone else) please tell me the proper order of key hits for Android 7, too?
Thanks a lot again!
Click to expand...
Click to collapse
Yeah I will he able to test on my Nexus 6 if those keys don't work for you

billycar11 said:
Yeah I will he able to test on my Nexus 6 if those keys don't work for you
Click to expand...
Click to collapse
Thanks a lot, I really appreciate! I'll let you know once I received the OTG cable I've ordered.

Please see this thread here on Xda. It has the commands to enable usb debugging and also control a phone with broken screen. I seen your thread and thought this could help. Good luck & God bless.
[Tool][Windows] Control a device with a broken screen. Now with touchscreen support!!
https://forum.xda-developers.com/showthread.php?t=2786395

billycar11 said:
i have good news for you as other have said you need an otg cable i tested with this one https://www.amazon.com/gp/product/B01COOQIKU/ref=oh_aui_search_detailpage?ie=UTF8&psc=1 and it worked with this mouse and keyboard combo https://www.amazon.com/gp/product/B005DKZTMG/ref=oh_aui_search_detailpage?ie=UTF8&psc=1 im sure other will work but thats what i tested with once it is connected swiping up is a bit hard i was just trying to drag it all the way up at first but to get to the pin screen you will need to do it in a flicking up motion then just you the the number keys on the keyboard and unlock then the next best this is probably to try and cast the screen so your not blind if you cant and you get it unlocked these are the steps ...
1. unlock clicking and swiping mouse up then enter pin and hit enter.
2. down twice on keyboard and then enter to get to app drawer
3. type settings hit enter twice
4. down 11 times enter.
5. down 3 times enter.
6. down 13 times enter right once and enter.
usb debugging should be enabled that is for android 8.0
ps if you dont have developer mode enabled it will be different if so tell me ill count it out for you for that too.
Click to expand...
Click to collapse
I've tried to do it as you described.
1. I successfully unlocked the screen by typing my pin code, I can even hear the audio confirmation (ie. unlock sound). Fortunately I have to do it only once because after the first successfully unlock I can use the fingerprint reader to unlock the screen
2. Once the screen is unlocked, I hit twice the "down" button on the attached keyboard. I think something is going wrong here, because after the first "down" I can hear the audio confirmation (ie. keyboard sound), and after the second one I can't hear anything as if I stepped down on a list which has ended already. Any idea what do I do wrong?

Samuel Holland said:
Please see this thread here on Xda. It has the commands to enable usb debugging and also control a phone with broken screen. I seen your thread and thought this could help. Good luck & God bless.
[Tool][Windows] Control a device with a broken screen. Now with touchscreen support!!
https://forum.xda-developers.com/showthread.php?t=2786395
Click to expand...
Click to collapse
Thanks a lot for your suggestion!
The thread you linked says I should enable usb debugging via recovery using this code:
Code:
Adb shell
echo "persist.service.adb.enable=1" >>/system/build.prop
echo "persist.service.debuggable=1" >>/system/build.prop
echo "persist.sys.usb.config=mass_storage,adb" >>/system/build.prop"
reboot
Unfortunately I have no idea how to do that.
My $125 reward is still available for anyone who could help me with that via TeamViewer (or any other way.)