Database Users

Problem enabling services

Hey everyone. I've been having an issue with my At&t Note 4. When I go to accessibility and go to services. When I go to turn something on for a specific app it gives me the app permissions but doesn't let me hit ok. When I hit ok it doesn't click it but when I hit cancel that works. I was wondering if I'm doing something wrong or have a certain setting incorrect. Thank you

tEcHsAvY said:
Hey everyone. I've been having an issue with my At&t Note 4. When I go to accessibility and go to services. When I go to turn something on for a specific app it gives me the app permissions but doesn't let me hit ok. When I hit ok it doesn't click it but when I hit cancel that works. I was wondering if I'm doing something wrong or have a certain setting incorrect. Thank you
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hi,
yes, i have got this same bug...! I have N910 F, rooted, stock Rom
eversince Android v 4.4.4. ANKA4 ... .all along to Lollipop.. BOBC3.. BOB4...and also on BOC5, i had issues withthe accessibility services!
If i flashed a new Rom then i can change .. hit the ok and it is enabled..! Later...(time period unknown) i would notice that i cannot enable it(same experience.. as you) i have searched XDA, for for similar bug issue, for months and you are the first member to highlight issue?
what i do now, is to enable all my apps services etc, as soon as i had flashed new Rom... but this does not help for new apps, that must have services enabled. eg my Norton security.. market app adviser needs service permission enable to scan app prior to installation.. but yes i cannot.,get it enable.. Other services eg... Pushbullet, Noyze, Nova i am lucky to have it enabled, soon after flashing,
According to me it is a Samsung bug issue?, as i have experience it over different Roms (Netherlands.. German .. UK , Roms)
Apart from factory reset or flashing Rom , the bug remains
Clearing cache...wipe etc, from recovery also doesnot help!
All i can think of is, that not alot of members "worry/have noticed this issue, as it works and then at later time " you cannot enabled it "
Any members with positive advice?
good luck

It's very frustrating. I can't use apps properly since I can't get them to enable
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

Anyone else have this issue?

Please check if you have some app that creates an overlay on the screen. Usually it could be an app that creates a color filter, eg. Twilight, Lux or similar. Disable it temporarily (Twilight has a pause button). Now you should be able to enable the accessibility service without hassle. Then enable the overlay app back.

Are you using Lux Dash ? Or a similar application to control screen brightness? Anything overlaying can cause problems throughout the system ui.

Device Quality Agent?

This weird app (device quantity agent) was pushed to my phone from the galaxy apps store as a critical update just a few ago, anyone know what it is?

msburr87 said:
This weird app (device quantity agent) was pushed to my phone from the galaxy apps store as a critical update just a few ago, anyone know what it is?
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Same here.

ahh so thats the "critical update" i declined. Was wondering what it was since there were no apps that needed updating in the store. Wonder what it does

It's update for fixing DQA keeps stopping issue.

I had mine suddenly download and install 3 things from the galaxp app store yesterday without me knowing anything about it. Personalized service client, samsung pass, and LED view cover icon editor. I thought I had been hacked and someone was downloading sutff to my phone!! No idea why it suddenly started doing that by itself. I have turned auto update apps off now in the galaxy app store, I guess they were already installed and were just auto updating (and i have no disabled them all in package disabler since they all seemed like junk).
I dont know what DQA does, wonder if its another one we can safely disable.

ewokuk said:
I dont know what DQA does, wonder if its another one we can safely disable.
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From what I understand, DQA has to do with checking the quality of your Wi-Fi. You'll notice if you turn your Wi-fi off, you'll stop getting those messages. Some have had success with going into your running Apps and force stopping the DQA. That didn't help me though and rebooting several times (which has also helped some) didn't work for me either. Still working through options. If anyone has other ideas...

RTBee said:
From what I understand, DQA has to do with checking the quality of your Wi-Fi. You'll notice if you turn your Wi-fi off, you'll stop getting those messages. Some have had success with going into your running Apps and force stopping the DQA. That didn't help me though and rebooting several times (which has also helped some) didn't work for me either. Still working through options. If anyone has other ideas...
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I havent had any issues with or or any messages about it either before it updated or after. I usually have wifi on but have turned it off today and not noticed anything either. I have not disabled it in package disabler as i didnt know what it did, it doesnt seem to be using battery so i will just leave it on.

This is what I've found from Android Authority...
- Reboot device (may need to repeat a few times)
- Clear cache partition through recovery (turn off phone, press and hold Power, Volume Up and Bixby button. On Android screen, when you see ‘No command’ hold power and press volume up to access recovery. Use volume keys to highlight ‘Wipe cache partition’ and press Power to select. Highlight ‘Yes’ and press Power to confirm, then reboot phone)
- Turn off Wi-Fi
- Disable high performance mode
- Force quit DQA app (go to Settings > Apps and tap the overflow menu (three dots at the top right), tap ‘Show system apps’ and locate DQA. Tap it and ‘Force stop’)
- Disable DQA app with BK Package Disabler (costs $1.50, does not require root). Install app, grant permissions, swipe to System tab, find DQA and check the box next to it (simply uncheck to re-enable).
I haven't tried all these options yet. Let me know if any help should you decide to try.

I'm bumping this topic. Tried googling DQA, but very little seems to be known about it. If it indeed is checking the quality of the wifi, is it really safe to disable?

eried1 said:
I'm bumping this topic. Tried googling DQA, but very little seems to be known about it. If it indeed is checking the quality of the wifi, is it really safe to disable?
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Hi, have you found any info regarding DQA? I found it among the recommended apps to disable/uninstall on Universal Android Debloater, but still I read somewhere that some of the apps disabled through UAD might be important, so I'm not sure about what to do.

NovaProspekt70 said:
Hi, have you found any info regarding DQA? I found it among the recommended apps to disable/uninstall on Universal Android Debloater, but still I read somewhere that some of the apps disabled through UAD might be important, so I'm not sure about what to do.
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No. I'd leave it active.

Moto G5 plus app hibernation

Hey guys.
I just started using the Moto G5 Plus and have a hard time understanding one of its features. It seems when I switch to another app and wait a minute or two before switching back to the original app, the app is "reloaded", as if it's state was stored in hibernation to save memory?
The problem is that some apps don't do so well with this, and I might lose what I was doing. One example is taking a picture with snap, switching to Messenger to text someone, and back in Snapchat the app reloads and I lose the picture I was about to send. Another example is Chrome incognito tabs, they seem to lose their session after the app "reloads". There are other situations where it have been a problem, but generally the wait time is annoying as well.
I have searched everywhere in settings and the web trying to identify this functionality and possibly tweak it or turn it off. Can any of you enlighten me, or could this be bug? Do I need root to change it? The device should have enough memory to keep a few apps open, no?
I have the American model and have made sure to update it fully.
Thanks and good day to you all.

ZoonAndroid said:
Hey guys.
I just started using the Moto G5 Plus and have a hard time understanding one of its features. It seems when I switch to another app and wait a minute or two before switching back to the original app, the app is "reloaded", as if it's state was stored in hibernation to save memory?
The problem is that some apps don't do so well with this, and I might lose what I was doing. One example is taking a picture with snap, switching to Messenger to text someone, and back in Snapchat the app reloads and I lose the picture I was about to send. Another example is Chrome incognito tabs, they seem to lose their session after the app "reloads". There are other situations where it have been a problem, but generally the wait time is annoying as well.
I have searched everywhere in settings and the web trying to identify this functionality and possibly tweak it or turn it off. Can any of you enlighten me, or could this be bug? Do I need root to change it? The device should have enough memory to keep a few apps open, no?
I have the American model and have made sure to update it fully.
Thanks and good day to you all.
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I guess most of the apps are made background-free now to optimize. I think this is the mistake of app itself, I observed this when i was using Greenify app as it marked few apps are Background-free in the list. I am waiting also for others inputs

ZoonAndroid said:
.
Thanks and good day to you all.
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Try the optimize apps option in battery options
I do not optimize youtubeOG and Showbox.
You could freeze other apps to see if it helps.

How much ram do you have?

PiKa01 said:
How much ram do you have?
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2gb version

jasons1004 said:
2gb version
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In that case, I think you know the real answer. You can try messing with minfree values, but be careful because that could cause lags and force closes.

Screen overlay problem!

Normally I'd have this issue fixed per the typical ways to fix but as of yesterday I cannot change any permissions nor can I access my camera or video files. Before you go into the rant of going into settings and disabling any apps that use screen overlay I have done that to every single app and system app as well as disabled the accessibility options....I still get the message. Any clues that might be helpful? I have Build MRA58k version BLU_R0011UU_v21_GENERIC 05-05-2017 short of doing a twerp recovery to an old image I don't know what to do.

Talzoid said:
Normally I'd have this issue fixed per the typical ways to fix but as of yesterday I cannot change any permissions nor can I access my camera or video files. Before you go into the rant of going into settings and disabling any apps that use screen overlay I have done that to every single app and system app as well as disabled the accessibility options....I still get the message. Any clues that might be helpful? I have Build MRA58k version BLU_R0011UU_v21_GENERIC 05-05-2017 short of doing a twerp recovery to an old image I don't know what to do.
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Please more deatil on your problem.
what are you tring to do?
what app cannot access photo files?
and also try search the forrum for "overlay" I think there was one other disscussion about it, dont remember if anything got resovled or not.
Here:
https://forum.xda-developers.com/r1-hd/how-to/unlock-tool-t3561333/page23
start at post 222-- its not much help but I knew this had been disscussed before.

mrmazak said:
Please more deatil on your problem.
what are you tring to do?
what app cannot access photo files?
and also try search the forrum for "overlay" I think there was one other disscussion about it, dont remember if anything got resovled or not.
Here:
https://forum.xda-developers.com/r1-hd/how-to/unlock-tool-t3561333/page23
start at post 222-- its not much help but I knew this had been discussed before.
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I am trying to change my permissions so that I can use my phone for recording videos but it refuses to let me view any of my files in my gallery. It doesn't matter if I go through the app or if try to view it through a file viewer such as file manager, nothing will let me access them. In fact I can not change permissions for any app, can't change what can and cannot access my storage, can not change what accesses my phone, nothing can be changed. It's not just those apps, every app I try to change permissions for has the same message. As I stated before I have disabled ALL draw over other apps, System as well as normal but the message still pops up even after a reboot........It all started 3 days ago, I didn't install anything new and as far as my security programs show, I have not been infected with a virus or malwear....
Just an update... 9 days and still not fixed... I have had to install different programs for some of my functionality back however I still cannot change any permissions... Some apps will allow me to tap outside of the notification and still use them however some things I still cannot do such as view recently recorded vids or recently taken pictures. Still hoping someone can find a fix for this issue.

Phone been acting weird... need help

My phone has been acting really weird for a few months now and I can't figure it out. Is there a way to find all apps on the phone user installed, system, and hidden?? My phone isnt rooted; well I havent rooted it nor does it say it has. For instance earlier when I pushed my volume button there was an accessibility guy there nothing would open when I pushed him and while looking threw my accessibility settings and checking here and there to see if he was still there, he just vanishes without me turning anything off. Like WTF. Theres other weird things but that's just the most recent 1. And it's got me very concerned. Pls help!!

Your probably have a setting on in Accessibility like visibility enhancements or screen reader, you'll need to turn it off.
For list of apps you can view them in Settings > Apps ( Tap the 3 dots on the top right and tap "Show system apps" )

Jeremy_J7 said:
Your probably have a setting on in Accessibility like visibility enhancements or screen reader, you'll need to turn it off.
For list of apps you can view them in Settings > Apps ( Tap the 3 dots on the top right and tap "Show system apps" )
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That's what I thought at first so I went threw my accessibility settings and they r all off. He hasn't been back so far that I have noticed. I know there r some spyware and malware that u can hide from being seen or make it look like some random app. Is there a way to use like adb or android studio to scan it for something that shouldn't be there.

Dendy420 said:
That's what I thought at first so I went threw my accessibility settings and they r all off. He hasn't been back so far that I have noticed. I know there r some spyware and malware that u can hide from being seen or make it look like some random app. Is there a way to use like adb or android studio to scan it for something that shouldn't be there.
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I'm not sure too much about malware, I do know that Samsung has their own "Security Features" in Settings > Device Care > Security if you want to scan your device, also try Play Protect.
Seeing that the Accessibility issues are out of the way, what other problems are you experiencing ?

Jeremy_J7 said:
I'm not sure too much about malware, I do know that Samsung has their own "Security Features" in Settings > Device Care > Security if you want to scan your device, also try Play Protect.
Seeing that the Accessibility issues are out of the way, what other problems are you experiencing ?
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I saw the guy again but this time I kinda got to look at the running services and I found this. Could that have something to do with it?? As u can kinda tell, once I forced stopped that cloud messaging service the time changed on it and went under the dual messenger service. But as I was saying beforehand, google play services always had a pop up saying using headphones in the background. But my data doubled in the last 2-3 months, things I download will just disappear and pictures (like my phone will restore itself a few days but not my messages or calls), my phone also keeps adding a new camera gallery like it's not connected anymore and is a new camera same with the screenshot folder. Theres also a few other things

Dendy420 said:
I saw the guy again but this time I kinda got to look at the running services and I found this. Could that have something to do with it?? As u can kinda tell, once I forced stopped that cloud messaging service the time changed on it and went under the dual messenger service. But as I was saying beforehand, google play services always had a pop up saying using headphones in the background. But my data doubled in the last 2-3 months, things I download will just disappear and pictures (like my phone will restore itself a few days but not my messages or calls), my phone also keeps adding a new camera gallery like it's not connected anymore and is a new camera same with the screenshot folder. Theres also a few other things
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So Cloud Messaging's time would change because after you stopped the process it restarted itself. But the other things make it look like your phone is being haunted :laugh:
Can you send your list of installed Applications ?

KineSight said:
So Cloud Messaging's time would change because after you stopped the process it restarted itself. But the other things make it look like your phone is being haunted :laugh:
Can you send your list of installed Applications ?
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https://photos.app.goo.gl/WF1EBxMV44ws6TXU9
Might be easier just to share an album, if u cant view it let me know I'll post separate pics on here

Dendy420 said:
https://photos.app.goo.gl/WF1EBxMV44ws6TXU9
Might be easier just to share an album, if u cant view it let me know I'll post separate pics on here
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You sure do have alot of apps. I'm not from your country so I'm not 100% of what all your apps do.
But these are the apps that look suspicious to me :
AnyMusic
Device Info (Multiple Apps)
Downloader
I-Say
InboxDollars
Lucky Dice,Money,Pusher
Match to Win
McAfee Security
Mobile Performance Meter
Movie Hunt
MP3 Music Download
Music Downloader
Numerology
Phone INFO
Phone Reveal
QuickShortcutMaker
S'more
Scam Sheild
Shortcut Master (Lite)
Step Younger+
TextNow
Torrent Movies
Tubi
If I were you, I'd get rid of them.
If this doesn't fix your issues. I recommend you reset the device and do not install apps like this.

KineSight said:
You sure do have alot of apps. I'm not from your country so I'm not 100% of what all your apps do.
But these are the apps that look suspicious to me :
AnyMusic
Device Info (Multiple Apps)
Downloader
I-Say
InboxDollars
Lucky Dice,Money,Pusher
Match to Win
McAfee Security
Mobile Performance Meter
Movie Hunt
MP3 Music Download
Music Downloader
Numerology
Phone INFO
Phone Reveal
QuickShortcutMaker
S'more
Scam Sheild
Shortcut Master (Lite)
Step Younger+
TextNow
Torrent Movies
Tubi
If I were you, I'd get rid of them.
If this doesn't fix your issues. I recommend you reset the device and do not install apps like this.
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I uninstalled most of those but look what else I happened to stumble across... why is there 2 recoveries??

Dendy420 said:
I uninstalled most of those but look what else I happened to stumble across... why is there 2 recoveries??
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The one on the left is your recovery. The one on the right is Download Mode (Used to reinstall firmware via PC)

KineSight said:
The one on the left is your recovery. The one on the right is Download Mode (Used to reinstall firmware via PC)
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If u look close y does it say android recovery twice

Dendy420 said:
If u look close y does it say android recovery twice
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Sorry. I see it now. I'm not sure why that is. I have never seen that before in my life, it's very weird.
I recommend you backup your files and reinstall the firmware.

Thank u so much for u help but I think I'm actually gonna root this phone and get rid of some of these odd apps and that work profile that I have no idea how to get into. Now to just find and download everything I need to do just that. Lol

Dendy420 said:
Thank u so much for u help but I think I'm actually gonna root this phone and get rid of some of these odd apps and that work profile that I have no idea how to get into. Now to just find and download everything I need to do just that. Lol
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Everything you need is here
[Root] [TWRP] [More] Android 10 (Q) Complete Guide for the A20 (A205xx)
1. ROOT The following procedures worked for me but I can't guarantee they will work for everyone. Use them at your own risk Save Your Data Copy files to SD card or to usb or to computer Use sms backup and restore app to save texts and phone...
forum.xda-developers.com