Database Users

[Q] Air View broken in stock email app

So this is a weird little issue that started yesterday, same day I got my S4. Air View works fine for every app but the email app. Instead of the full text, I just see this chopped off little text bubble (see attachment). It happens on either of the two email accounts I have in the app, one exchange, one aol (yes, I am ashamed). Already tried to remove both the accounts, clear the app cache, clear app data, then re-add the accounts. Same thing. Wondering if anyone has seen this issue yet or if it's just me.
S4 is stock, no root, no nothing. Had already installed all apps and changed my launcher before the issue started. Can't think of anything off the top of my head that I changed directly before I noticed the problem. Any help would be appreciated, I get a lot of emails and would love to have this working again.

magnumburst said:
So this is a weird little issue that started yesterday, same day I got my S4. Air View works fine for every app but the email app. Instead of the full text, I just see this chopped off little text bubble (see attachment). It happens on either of the two email accounts I have in the app, one exchange, one aol (yes, I am ashamed). Already tried to remove both the accounts, clear the app cache, clear app data, then re-add the accounts. Same thing. Wondering if anyone has seen this issue yet or if it's just me.
S4 is stock, no root, no nothing. Had already installed all apps and changed my launcher before the issue started. Can't think of anything off the top of my head that I changed directly before I noticed the problem. Any help would be appreciated, I get a lot of emails and would love to have this working again.
Click to expand...
Click to collapse
it took a bit of time to get used to.....have you try to disable and reenable the airview option in settings?
my video application did that one or twice......all i did was reenabling it again....and now its working....

Ambrosios said:
it took a bit of time to get used to.....have you try to disable and reenable the airview option in settings?
my video application did that one or twice......all i did was reenabling it again....and now its working....
Click to expand...
Click to collapse
Yeah I did, but I found out what was actually causing it. I was using Light Flow for my notifications and didn't know about the existing issues when you enable it in the accessibility options.
FOR THOSE WHO DON'T KNOW about the problem caused, basically there is a known glitch when you try to turn on Light Flow under the accessibility options. It will try to turn on TalkBack, but only some of the TalkBack functions work, which made it hard to diagnose. Turning on TalkBack, disabling all the settings, and turning it back off won't help, neither will disabling the app. Since TalkBack disables settings such as Air View, some of the functionality is lost when you turn the settings back on. The author of Light Flow knows about the issue and is trying to work on it according to an in app message I glazed over the first time. In the meantime, plenty of other notifications still work if you don't turn on accessibility.
Thanks for the response though, hopefully this info will help others.

I have the exact same issue, except light flow isn't installed. Any other ideas?

Anyone have any ideas?

Tripledrop said:
I have the exact same issue, except light flow isn't installed. Any other ideas?
Click to expand...
Click to collapse
Could you have something else installed that's causing the issue? I would disable it, reboot, and try again.

I suppose there's always the possibility something else is effecting it, but unsure what! Tried what you suggested and still not working

The way I fixed the talkback issue was to freeze both Google and Samsung text-to-speech in titanium backup.
I've still never seen air view work anywhere but in the browser though. Maybe there is a setting buried somewhere, I only discovered yesterday that the toggles in motion and gestures settings also have sub-menus with settings for individual features (and also when you tap a feature name and then 'try it' there can be more settings like sensitivity for motion zoom and pan).

Do any of you have a pebble? That'd s what was causing the issue for me. Basically if if talkback is being utilized, airview will not work.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

magnumburst said:
So this is a weird little issue that started yesterday, same day I got my S4. Air View works fine for every app but the email app. Instead of the full text, I just see this chopped off little text bubble (see attachment). It happens on either of the two email accounts I have in the app, one exchange, one aol (yes, I am ashamed). Already tried to remove both the accounts, clear the app cache, clear app data, then re-add the accounts. Same thing. Wondering if anyone has seen this issue yet or if it's just me.
S4 is stock, no root, no nothing. Had already installed all apps and changed my launcher before the issue started. Can't think of anything off the top of my head that I changed directly before I noticed the problem. Any help would be appreciated, I get a lot of emails and would love to have this working again.
Click to expand...
Click to collapse
I am using LG Tone+ wireless headphone with n9005 and because I enabled its application in the accessibility options, this error happened to me.
Please check any application that might be installed and enabled under the services under accessibility options and disable/ enable until you find the one that causes this problem.
Hope this would help.
btw, thanks guys for the tip, it gave me the idea

mofahmy said:
I am using LG Tone+ wireless headphone with n9005 and because I enabled its application in the accessibility options, this error happened to me.
Please check any application that might be installed and enabled under the services under accessibility options and disable/ enable until you find the one that causes this problem.
Hope this would help.
btw, thanks guys for the tip, it gave me the idea
Click to expand...
Click to collapse
Thanks mofahmy, but you'll see that I figured this out months ago. Also a note for any Light Flow users still having the issue, newer versions of Light Flow and GS4 roms have fixed the glitch.

Fix for Samsung Galaxy S4 Lollipop Bugs

Well first of all, i don't know if this works for other android phones but it fixed bugs on my S4 lollipop version.
Which i believe it will do because most of android have developer mode and have the "do not keep activities" on settings.
Bugs/problems are:
Keyboard auto hide while typing
Apps hangs then closes anytime
Phone automatically goes back to home then wallpaper changes on its default wallpaper.
••if you're having the same problem or have some if these problems, you can try this••
Steps :
1. Go to settings > more > developer option
(If you dont have "developer option". Go to Settings > more > About device. Look for "Build number" and tap it 12 times.
2. Swipe down and find "Do not keep activities".
3. Enable/Check it.
Done! Please leave a reply if it works on your phone. Thanks

MarcJustCons said:
Well first of all, i don't know if this works for other android phones but it fixed bugs on my S4 lollipop version.
Which i believe it will do because most of android have developer mode and have the "do not keep activities" on settings.
Bugs/problems are:
Keyboard auto hide while typing
Apps hangs then closes anytime
Phone automatically goes back to home then wallpaper changes on its default wallpaper.
••if you're having the same problem or have some if these problems, you can try this••
Steps :
1. Go to settings > more > developer option
(If you dont have "developer option". Go to Settings > more > About device. Look for "Build number" and tap it 12 times.
2. Swipe down and find "Do not keep activities".
3. Enable/Check it.
Done! Please leave a reply if it works on your phone. Thanks
Click to expand...
Click to collapse
"Do not keep activities" means that, every time you leave an app, it will close it. This means that the app won't stay in the cache.

GDReaper said:
"Do not keep activities" means that, every time you leave an app, it will close it. This means that the app won't stay in the cache.
Click to expand...
Click to collapse
I know.. And maybe the reason why apps crashes is because of apps that opened before are still active.

MarcJustCons said:
I know.. And maybe the reason why apps crashes is because of apps that opened before are still active.
Click to expand...
Click to collapse
It's called multitasking. Multitasking means doing X different things at the same time. This also implies that the apps do not close once you switch to another. Otherwise it's just exiting and entering a different app.
The S4 should be able to run a several apps at the same time without running out of memory, without killing them or without them crashing.
Hearing the various bugs about the Samsung lollipop, I say it's better to switch to AOSP roms. At least you also get good performance from them. Unlike the Touchwiz roms..

GDReaper said:
It's called multitasking. Multitasking means doing X different things at the same time. This also implies that the apps do not close once you switch to another. Otherwise it's just exiting and entering a different app.
The S4 should be able to run a several apps at the same time without running out of memory, without killing them or without them crashing.
Hearing the various bugs about the Samsung lollipop, I say it's better to switch to AOSP roms. At least you also get good performance from them. Unlike the Touchwiz roms..
Click to expand...
Click to collapse
yes. i'm kinda worried about this problem. i can't even use my phone properly. bug shows up again, and it means procedures i mentioned above doesn't really work. I will just downgrade it to kitkat again. BTW, my imei turns 0000/01 and doesn't have network . do you know how to fix this without using z3x box?

MarcJustCons said:
yes. i'm kinda worried about this problem. i can't even use my phone properly. bug shows up again, and it means procedures i mentioned above doesn't really work. I will just downgrade it to kitkat again. BTW, my imei turns 0000/01 and doesn't have network . do you know how to fix this without using z3x box?
Click to expand...
Click to collapse
No. Sorry.

Notification when I press Power Button

Hello ...
I have the Samsung Galaxy J5 (2016) with Android 6.0.1 from Saturday (NOT rooted ... yet). After a lot of hours searching and setup I have this "problem":
When I press the PowerButton for 2-3 seconds to show the options: Reboot/ShutDown/SafeMode it sounds the Messages notification !! How can I disable this?
Thanks in advance.

I still cannot disable it (without reset the phone)
I wonder if this notification is by default ....???
Thanks

zavag said:
I still cannot disable it (without reset the phone)
I wonder if this notification is by default ....???
Thanks
Click to expand...
Click to collapse
Dunno if you can remove it without root, but you can do it with root. You find system sounds at /system/media/audio/ui. There you should find the sound file regarding power menu, then delete it and reboot and that's it.

@zavag
I try to turn it on to reproduce your problem but In my case, I can not even find out how I can turn it on.
Can you tell me...
How you activated it?
On which build are you?
@Henkate
I think it would be rather embarrassing for Samsung if you can not even personalize a notification tone without major changes to the system.
By the way, even if I do not actually think of TouchWiz. For me it's just ugly and overbloat!

I really don't know how it activated. The phone is new and ... you know ... I was searching a lot of settings in order to setup as I like. I googled it ... I found some infos but it didn't work.
On the other hand I don't want to reset (and most I don't want to root it from now) because I spent a lot of hours to set it up.
bronko3010 said:
@zavag
I try to turn it on to reproduce your problem but In my case, I can not even find out how I can turn it on.
Can you tell me...
How you activated it?
On which build are you?
@Henkate
I think it would be rather embarrassing for Samsung if you can not even personalize a notification tone without major changes to the system.
By the way, even if I do not actually think of TouchWiz. For me it's just ugly and overbloat!
Click to expand...
Click to collapse

Know what you mean! I think if there is really no other way you are at minimum able to backup your settings in almost any app.
Maybe you like to inform about adb based backup solutions like declared here:
https://www.droidwiki.de/wiki/Backup/Ohne_Root
I also found a tool called Ultimate Backup on XDA:
http://forum.xda-developers.com/showthread.php?t=1844032
If you don't have access to a Linux or at least Windoof computer you can maybe search for how to use adb through androids buit in Linux command shell. Don't know if there is a workaround.
But in my opinion it is already poor from Samsung if one must operate such an effort in order to turn off a notification!
zavag said:
I really don't know how it activated. The phone is new and ... you know ... I was searching a lot of settings in order to setup as I like. I googled it ... I found some infos but it didn't work.
On the other hand I don't want to reset (and most I don't want to root it from now) because I spnt a lot of hours to set it up.
Click to expand...
Click to collapse

zavag said:
Hello ...
I have the Samsung Galaxy J5 (2016) with Android 6.0.1 from Saturday (NOT rooted ... yet). After a lot of hours searching and setup I have this "problem":
When I press the PowerButton for 2-3 seconds to show the options: Reboot/ShutDown/SafeMode it sounds the Messages notification !! How can I disable this?
Thanks in advance.
Click to expand...
Click to collapse
It's related to some accesibility services. Try to disable them in settings!

MaDaLiNoSt said:
It's related to some accesibility services. Try to disable them in settings!
Click to expand...
Click to collapse
I found this while searching internet for other phones. But ... I think that is general infos and no specific....I couldn't disable it.

MaDaLiNoSt said:
It's related to some accesibility services. Try to disable them in settings!
Click to expand...
Click to collapse
You are right!
Settings => Accessibility => Vision => Accessibility Shortcut
Was On and I changed it to OFF
Sent from my GT-N5120 using XDA Free mobile app

zavag said:
You are right!
Settings => Accessibility => Vision => Accessibility Shortcut
Was On and I changed it to OFF
Sent from my GT-N5120 using XDA Free mobile app
Click to expand...
Click to collapse
I am happy that I helped you.

Device Quality Agent?

This weird app (device quantity agent) was pushed to my phone from the galaxy apps store as a critical update just a few ago, anyone know what it is?

msburr87 said:
This weird app (device quantity agent) was pushed to my phone from the galaxy apps store as a critical update just a few ago, anyone know what it is?
Click to expand...
Click to collapse
Same here.

ahh so thats the "critical update" i declined. Was wondering what it was since there were no apps that needed updating in the store. Wonder what it does

It's update for fixing DQA keeps stopping issue.

I had mine suddenly download and install 3 things from the galaxp app store yesterday without me knowing anything about it. Personalized service client, samsung pass, and LED view cover icon editor. I thought I had been hacked and someone was downloading sutff to my phone!! No idea why it suddenly started doing that by itself. I have turned auto update apps off now in the galaxy app store, I guess they were already installed and were just auto updating (and i have no disabled them all in package disabler since they all seemed like junk).
I dont know what DQA does, wonder if its another one we can safely disable.

ewokuk said:
I dont know what DQA does, wonder if its another one we can safely disable.
Click to expand...
Click to collapse
From what I understand, DQA has to do with checking the quality of your Wi-Fi. You'll notice if you turn your Wi-fi off, you'll stop getting those messages. Some have had success with going into your running Apps and force stopping the DQA. That didn't help me though and rebooting several times (which has also helped some) didn't work for me either. Still working through options. If anyone has other ideas...

RTBee said:
From what I understand, DQA has to do with checking the quality of your Wi-Fi. You'll notice if you turn your Wi-fi off, you'll stop getting those messages. Some have had success with going into your running Apps and force stopping the DQA. That didn't help me though and rebooting several times (which has also helped some) didn't work for me either. Still working through options. If anyone has other ideas...
Click to expand...
Click to collapse
I havent had any issues with or or any messages about it either before it updated or after. I usually have wifi on but have turned it off today and not noticed anything either. I have not disabled it in package disabler as i didnt know what it did, it doesnt seem to be using battery so i will just leave it on.

This is what I've found from Android Authority...
- Reboot device (may need to repeat a few times)
- Clear cache partition through recovery (turn off phone, press and hold Power, Volume Up and Bixby button. On Android screen, when you see ‘No command’ hold power and press volume up to access recovery. Use volume keys to highlight ‘Wipe cache partition’ and press Power to select. Highlight ‘Yes’ and press Power to confirm, then reboot phone)
- Turn off Wi-Fi
- Disable high performance mode
- Force quit DQA app (go to Settings > Apps and tap the overflow menu (three dots at the top right), tap ‘Show system apps’ and locate DQA. Tap it and ‘Force stop’)
- Disable DQA app with BK Package Disabler (costs $1.50, does not require root). Install app, grant permissions, swipe to System tab, find DQA and check the box next to it (simply uncheck to re-enable).
I haven't tried all these options yet. Let me know if any help should you decide to try.

I'm bumping this topic. Tried googling DQA, but very little seems to be known about it. If it indeed is checking the quality of the wifi, is it really safe to disable?

eried1 said:
I'm bumping this topic. Tried googling DQA, but very little seems to be known about it. If it indeed is checking the quality of the wifi, is it really safe to disable?
Click to expand...
Click to collapse
Hi, have you found any info regarding DQA? I found it among the recommended apps to disable/uninstall on Universal Android Debloater, but still I read somewhere that some of the apps disabled through UAD might be important, so I'm not sure about what to do.

NovaProspekt70 said:
Hi, have you found any info regarding DQA? I found it among the recommended apps to disable/uninstall on Universal Android Debloater, but still I read somewhere that some of the apps disabled through UAD might be important, so I'm not sure about what to do.
Click to expand...
Click to collapse
No. I'd leave it active.

someone recording camera on my phone

Hello guys,
Someone is using my phone to record what happening on cam
Could someone please help me on how to disable this ? Each time i connect to my wifi this icon near hours show up and start blinking, any one have an idea ?
Thanks guys

Depending on what version of Android you have, you could go through permissions to see which apps allow camera use while app is running. Use the Permissions manager to do this.
Turn them off any suspect apps. If that doesn't do it, turn them off in batches until you narrow it down.
Sent from my ONEPLUS A6013 using Tapatalk

Frankenscript said:
Depending on what version of Android you have, you could go through permissions to see which apps allow camera use while app is running. Use the Permissions manager to do this.
Turn them off any suspect apps. If that doesn't do it, turn them off in batches until you narrow it down.
Click to expand...
Click to collapse
I'll check that thanks a lot

You could also turn off all sensors.

Frankenscript said:
Depending on what version of Android you have, you could go through permissions to see which apps allow camera use while app is running. Use the Permissions manager to do this.
Turn them off any suspect apps. If that doesn't do it, turn them off in batches until you narrow it down.
Click to expand...
Click to collapse
A good starting point: Disable for all applications that you side-loaded ... meaning, any apps that you didn't install from the Google Play store.

I did a clean install, everthing was erased (with odin samsung phone), untill now all god, but each time i connect to my wifi the small icon start recording...
Any idea guys ?

That symbol is samsungs screen recorder