Camera problem still persists after f10 update - Realme 2 pro Questions & Answers

Hi, does anyone face issue of black screen after using camera for some time and closing and re opening the camera app? This issue started to appear right from realme UI update. But in recent f10 update, they has mentioned that fixed black screen while using camera. But I still face that issue. To open camera again, I need to restart the phone. Along with the issue of camera, There is also a similar issue that the mobile will not respond for some time after pressing power button. It will show blank screen and will not show lock screen and fingerprint sensor will not work. To make it work, I need to press power button thrice to make emergency call then mobile will respond. Anyone facing these issues?

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Something interfering with the camera

I have the stock AT&T Pure.
For some reason I can't figure out, the camera isn't working properly anymore. It starts up fine, the autofocus works, I can enter the Settings and the Advanced Settings menus and change settings without problem.
However, when I touch the shutter button to actually take the photo, the camera responds like it should, makes the shutter sound, and even displays the photo I just took on the screen. But that's where it freezes. The photo "review" never goes away. I've even tried changing the review duration to zero, but when I take a picture the screen just becomes white and freezes there. The "back" arrow button below the screen does not respond when this happens, nor does the Home button. But the "end call" button does take me to the home today screen. From there, if I go back to the camera tab and touch the icon to start the camera, nothing happens. The button responds visually when I touch it, but the camera does not start. Only a soft reset (or sometimes running CleanRAM at Level 3) will make the camera app start again, but still not completely take a photo. No photo is actually stored/saved when this happens.
I thought it might be due to lack of free memory, but even after a soft reset or running CleanRAM this still happens. I even tried reducing the resolution to see if that did anything, but it didn't.
I think it has to be one of the other apps I installed that's interfering with the camera. After a hard reset, the camera worked fine. Then after I installed my apps this started happening again. Nothing I can see in the registry settings for the camera look incorrect or out of the ordinary. Only one or two of my apps have functions that access the camera, and the same thing happens when I enter the picture mode in them. I removed both of them but still have the same experience.
Any ideas?
I'm afraid there is no other way:
- hard reset
- install your apps one by one, softresetting each time
- check the camera
- install another app
...
In the end you will know what's wrong.

Phone Unresponsive after camera app is open by double click

After I have opened the camera app with double click I am not sure what I click on as I am trying to handle to phone to take picture a blue line appears scanning the phone which starts form top to bottom and then bottom to top and the phone becomes totally unresponsive. You cant unlock the phone and you cant take any incoming calls etc.
Not sure what happens after 30 minutes or so when you double click the phone then it goes back into the camera app and after you take a photo it works. If you don't take a photo and click back button the blue line starts scanning again and phone will become unresponsive.
Ntt sure what this is.
Phone SM-G9287.
I found what is happening.I have lock pattern setup to unlock teh device.Now when i double tap the home button it goes into camera app and then suddenly the blue line appears whcih moves top to button and bottom to top as if it is scanning.The phone will become unresponsive as i mentioned above i.e touch screen wont work but u can still take photos using up and down volume button but not by touching on the screen.
To overcome this you have to press back button and then press the hoem key 3 times and the touch scren becomes active again and hence now if you draw the lock pattern the phone will recognize it and unlock the device and it works normally.
Not sure this is a bug or not but very confusing.Can anyone try teh same if you ahve SM-G9287 phone and confirm if you are also seeing the same.
phone freezes up when utilizing camera, Touchscreen becomes unresponsive.
I experiance the same but My phone is loked whith fingerprint sensor.
My 10 day old phone freezes up when utilizing camera (activatd with double touch of home button. Touchscreen becomes unresponsive.
Nothing can be done to get it working.
Tried every hardware button, which seem to work as designed.
the solution Vravik mentions does not work with me.
Only working option i can manage to do software reboot the phone with power button combined whith volume down key.
but after booting the screen is still unresponsive. see:
https://www.youtube.com/watch?v=Q-hbOHAuFhE
I was advised to do a factory reset and just after starting up the phone again and register myself the screen froze up again.
Does any one have a clue on this
I have noticed this issue as well
I have noticed this issue as well. But after doing a full reset and latest software update, I didn't notice this
vravik said:
After I have opened the camera app with double click I am not sure what I click on as I am trying to handle to phone to take picture a blue line appears scanning the phone which starts form top to bottom and then bottom to top and the phone becomes totally unresponsive. You cant unlock the phone and you cant take any incoming calls etc.
Not sure what happens after 30 minutes or so when you double click the phone then it goes back into the camera app and after you take a photo it works. If you don't take a photo and click back button the blue line starts scanning again and phone will become unresponsive.
Ntt sure what this is.
Phone SM-G9287.
Click to expand...
Click to collapse

Problem with capacitive buttons and screen lock

Hello guys.
I am experiencing two strange situations on my galaxy s7 edge.
First, whenever I unlock it to the home screen both buttons ( back and multitask) keeps on flickering/flashing randomly. They just turn themselves on and off all the time.
The only thing I manage to do was disabling them (with an app) , so they woundn't turn on at all.
Second problem, I can't seem to put the automatic lock screen mode, meaning that if I don't press the lock button on the side, the screen just stays on no matter if it´s on the home screen or some open up app.
I wonder if any of you had ever seen something like this before. It´s not a massive issue, but it has been bothering me a lot. =/
Thanx

Ghost Touches - fingerprint scanner presses itself

Hi,
I've noticed that sometimes when I'm locking the phone, the screen goes black - there are vibrations as when recognizing invalid fingerprint. Moreover, when I was watching the video suddenly the Google Now appeared (it's set up as assistant app, long pressing the home button activate it), so again - the home button pressed itself.
Have you guys noticed similar symptoms? My phone is fairly new and I'm wondering if it's a serious hardware issue or software.

Locked Phone : Camera Quick Access > Black Screen

Hi there,
I dont really know when it started, but when I am trying to quick access the camera via tapping the powerbutton twice while the phone is locked, the camera app pops up but the screen stays black. Hitting the HomeButton and the powerbutton twice again lets the camera app pop up again, this time showing a picture.
Sometimes it even works like it should on the first time, but most of the time it doesnt. Anyone else having this behavior?
Any recommendations? Running entirely on current stock firmware.
Thank you and best regards,
joha
joha386 said:
Hi there,
I dont really know when it started, but when I am trying to quick access the camera via tapping the powerbutton twice while the phone is locked, the camera app pops up but the screen stays black. Hitting the HomeButton and the powerbutton twice again lets the camera app pop up again, this time showing a picture.
Sometimes it even works like it should on the first time, but most of the time it doesnt. Anyone else having this behavior?
Any recommendations? Running entirely on current stock firmware.
Thank you and best regards,
joha
Click to expand...
Click to collapse
I've had this happen once maybe twice, the camera doesn't seem to wake just the app so you have the app showing but no image from the camera. Screen lock is set tell use pin on my phone. I'd guess it's a bug.
Could try turning the lock screen off see if it still happens.
I can confirm this behavior. But I cannot reproduce it systematically. Sometimes it works sometime not.

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