Database Users

OP2 Screen rotation periodically stops working

Hi folks
I received my OP2 in July 2016, and this issue has been a mild periodic annoyance. As I approach the end of my warranty, I want to be 100% confident that this issue is software rather than hardware... (so rather than a fix, my highest priority is confirming that I do not have a hardware defect)
The issue is that the screen rotation will stop working for most, but not all apps (OnePlus Camera is the sole exception, it seems). It will rotate normally for a couple weeks and then I'll notice in some app, usually YouTube or Facebook first, that the screen orientation won't rotate anymore. Once I notice it in any app, no other app rotates either except the stock camera. I have been experiencing this symptom on-and-off for most of the time I've had the device, spanning multiple OOS releases (currently 3.5.8 and still happening).
A reboot fixes the condition, then it works fine for a week or two and comes back. OnePlus support suggested a factory reset, which I've done pursuing this issue before, and it didn't help (it immediately helped, obviously, but the issue did return on the same schedule as before).
I had my OP2 rooted, but still using the stock ROM otherwise, for several months (to be able to use Adblock). I reverted to 100% stock configuration pursuing this issue, it happened the same before/during/after the time it was rooted.
I have checked out the accelerometer with the app "Test Your Android" and watched the graph in the "gravity sensor" test. When the phone is in its non-rotating state and I rotate the phone, the graph lines cross but the app stays in portrait. This makes me think the phone knows it has rotated. I reboot the phone, redo the same test, and the graph looks similar except the app now rotates as well (ironic, really).
Is there a background service for "screen orientation" similar to how Play Services provides GPS information to other apps? If so, am I right in suspecting that the service responsible for answering the question, "what way is the device oriented currently?" is either not answering, or answering incorrectly?
I would prefer not to go to a third party ROM just to test this as I'm very happy with the current config of my device, other than this issue popping up from time to time. Any input is appreciated.
Thanks!

OOS has a tonne of services running under android system continuously. Screen orientation feedback might be one of them. I haven't used OOS in months. It doesn't seem like a hardware issue since a reboot solves it. If it is too frustrating then try testing it on a custom rom. You can switch back to stock once you are sure it was a problem in OOS or not.

utkarsh102 said:
OOS has a tonne of services running under android system continuously. Screen orientation feedback might be one of them. I haven't used OOS in months. It doesn't seem like a hardware issue since a reboot solves it. If it is too frustrating then try testing it on a custom rom. You can switch back to stock once you are sure it was a problem in OOS or not.
Click to expand...
Click to collapse
The more I think about it, the more stupid it seems to have a device that is rather well-supported by custom ROM devs and to not try some out.
I'll shop around for a ROM and give it a shot. I'm thinking and hoping this is strictly a software issue.

k1shy said:
The more I think about it, the more stupid it seems to have a device that is rather well-supported by custom ROM devs and to not try some out.
I'll shop around for a ROM and give it a shot. I'm thinking and hoping this is strictly a software issue.
Click to expand...
Click to collapse
In case you want suggestions, try these:
Bliss
Halogen
Validus
Lineage 13

Well, I have the same issue on my OP2 intermittently and it does not matter which rom I am using. In addition to OOS, I have had this issue on Marshmallow Cyanogenmod / Nougat Lineage based roms. Sooner or later it always returns. It seems to happen after longer uptime periods. E.g. with OOS3 I had an uptime stretch of 40+ days (without a reboot), so during this time I experienced the autorotation issue multiple times. It seems to get fixed by itself, but then comes back again. A reboot fixes it usually for longer period of time. As I am now on a custom rom, which is updated quite often, at least once of twice a week, the uptime stretches are not that long and I do not experience this issue often. I have noticed that the step counting sensors also stop working intermittently.
On rooted lineage based rom you can manually restart the sensors with following terminal commands:
su
stop sensors
start sensors
Don't know if this works on OOS. I made a tasker task shortcut for this on my homescreen.

Interesting...I have had the problem on-and-off I'd say, sometimes it follows this ~2 week pattern, sometimes it'll go longer than a month with no issues that I've noticed. Of course, it's also fairly rare that I watch videos on my phone and this is the main time that I realize it won't rotate.
Of course, with the current trend being to make all videos square with unnecessary obnoxious text in the letterbox black space, I suppose I'll never need to rotate my phone again </sarcasm>.
Prior to utkarsh102's suggestions I had already flashed AOSPExtended so I'm going to try rolling with this for a short time, if any issues surface (unrelated to my rotation issue) I'll try another ROM. Given that I'm trying to diagnose this issue before my warranty runs out (yeah, shoulda done it sooner, I know) I'll need to have a usable solution that can run stable for weeks uninterrupted to catch this again, if it's going to happen again.
FYI OnePlus support was entirely unhelpful about this issue. They completely disregarded the fact that it is intermittent and was not currently happening when I reported it to them. They were not able to suggest any diagnostic effort I could take to narrow down the issue further. Viewing the accelerometer readings was my own idea, not theirs. That suggestion absolutely should have come from them.
I do know I'm/we're not isolated in having this issue as there are other forum posts on various sites complaining of it.
I'll keep this thread updated with my findings, in the meantime anyone who has experienced this issue please chime in. It would be helpful to present to OnePlus, though I get the impression they won't care as they seem to have classified the 2 as a legacy product at this point. It's not like we're trying to get parts for a dot-matrix printer here.
Edit, October 2017, to provide an update without bumping the thread:
I've been using AOSPExtended on a constant basis since my last update to this thread and while I have experienced a variety of other issues, this particular one with the screen rotation has not affected me. My uptime has never been super long, but long enough at times that I should have seen this issue if it were going to happen following the same pattern as before.

About .309 update...

After i install .309 here i found the bugs is:
-wallpaper does not working once u want to change ur wallpaper
-when open camera the brightness will turn to max
-scrolling sometimes quite weird
-multitouch bugs
-typing will feel alittle bit delay or lag sometimes..?
-geature like double tap to wake and swipe to wake is not working(require to off the geature and on agn then working)
-recovery mode is missing in action...
-charging quite little slow..
does anyone has facing same problem to me? leave the comment...
those the bug that i recently found in 1 day usage... and...
(can someone able to send to asus support center there cause it always say me verification pending and i already verify 1day ago...)

Few Bugs I can confirm
Below is my experiance.
heng950620 said:
After i install .309 here i found the bugs is:
-wallpaper does not working once u want to change ur wallpaper
I use Quickpic for wallpaper so no issue.
-when open camera the brightness will turn to max
That seems to be default behavior and not a bug.
-scrolling sometimes quite weird
Scrolling seems to be smooth. I have changed animation to .5X.
-multitouch bugs
Do not have this issue.
-typing will feel alittle bit delay or lag sometimes..?
Yes, this seems to be the issue.
-geature like double tap to wake and swipe to wake is not working(require to off the geature and on agn then working)
Yes, I can confirm this bug.
-recovery mode is missing in action...
Can you elobrate this? I have TWRP and that works fine.
-charging quite little slow..
My phone take 3 hours to charge fully from 10%. Seems to be same as previous version. Try restarting the phone before putting it for charging, it may help.
does anyone has facing same problem to me? leave the comment...
those the bug that i recently found in 1 day usage... and...
(can someone able to send to asus support center there cause it always say me verification pending and i already verify 1day ago...)
Click to expand...
Click to collapse

Q) wallpaper does not working once u want to change ur wallpaper
A) For me, changing wallpapers works like a charm. I haven't tried live wallpapers.
Q) when open camera the brightness will turn to max
A) This is the norm for a lot of apps. One prominent example is Open Camera.
Q) scrolling sometimes quite weird
A) No problem here.
Q) multitouch bugs
A) I have this issue. When playing games like Batman (tell tale), PUBG, etc. the touch does not respond correctly.
Q) typing will feel alittle bit delay or lag sometimes..?
A) No issues here.
Q) geature like double tap to wake and swipe to wake is not working (require to off the geature and on agn then working)
A) Confirmed.
Q) recovery mode is missing in action...
A) If you're talking about the switch off menu, I can't confirm this. I have never had the reboot to recovery option.
Q) charging quite little slow..
A) Seems okay to me. 2.5-3 hours from 5-100% battery.
Another bug that I have encountered is that some apps do not work on WiFi connection. The ones I can confirm are Twitter, PhonePe and Amazon Music. They work just fine on mobile data.

live wallpaper doesnt work since .305 update still not fixed in .309 update

I also am having multi touch issue. The screen flickers when I use both fingers to play PUBG Mobile. When will it be fixed ? Any method to fix it without root or harming future OTA updates ?

Napatalio said:
I also am having multi touch issue. The screen flickers when I use both fingers to play PUBG Mobile. When will it be fixed ? Any method to fix it without root or harming future OTA updates ?
Click to expand...
Click to collapse
I have this issue too and I think this is considered a serious problem that Asus need to fix ASAP. A phone with multi-touch issue is really unusable especially when playing games which this phone is catered for. Is there an official Asus site that we file our complain?

abubin said:
I have this issue too and I think this is considered a serious problem that Asus need to fix ASAP. A phone with multi-touch issue is really unusable especially when playing games which this phone is catered for. Is there an official Asus site that we file our complain?
Click to expand...
Click to collapse
google is the one that should fix it not asus
as every phoje that runs android 8.1 with security patch before june has that bug too
even a flagship phone has it

abubin said:
I have this issue too and I think this is considered a serious problem that Asus need to fix ASAP. A phone with multi-touch issue is really unusable especially when playing games which this phone is catered for. Is there an official Asus site that we file our complain?
Click to expand...
Click to collapse
There is app called Asus Zentalk Community.

Napatalio said:
There is app called Asus Zentalk Community.
Click to expand...
Click to collapse
LOL, not a single soul in there.

The multitouch issue have been fixed in .316 build

Oneplus 6T software issues

Hello guys,
I bought my 6T a few days ago and have been noticing some annoying software issues:
1. When I unlock my phone it doesn't take me to the application I was using before I locked the screen; it takes me to the home screen.
2. The recent applications keep getting cleared even though I've turned the battery optimisation off.
3. In the lock screen when there's a notification, the ambient display shows the notification but touching on it doesn't turn the screen on. You have to hit the power button or unlock the phone in order to check notifications.
There a couple of other minor issues like apps crashing and then restarting that don't happen too often.
Just wanted to check if others are facing these issues as well and if someone has any solutions.

Those sounds like bugs in the OS, I say this since I'm experiencing the same issues on my OP6 running Open Beta 6 (based off OS 9.0.4 for the 6T).
Have you submitted a bug report on OnePlus feedback page? This way it will get the right people in front and get the issues resolved.

Note2Lover said:
Hello guys,
I bought my 6T a few days ago and have been noticing some annoying software issues:
1. When I unlock my phone it doesn't take me to the application I was using before I locked the screen; it takes me to the home screen.
2. The recent applications keep getting cleared even though I've turned the battery optimisation off.
3. In the lock screen when there's a notification, the ambient display shows the notification but touching on it doesn't turn the screen on. You have to hit the power button or unlock the phone in order to check notifications.
There a couple of other minor issues like apps crashing and then restarting that don't happen too often.
Just wanted to check if others are facing these issues as well and if someone has any solutions.
Click to expand...
Click to collapse
The device and oxygen Pie is pretty new so you gotta give it some time for software update.
Also do you have the tmo variant or the unlocked version?
Because the tmo variant has not gotten any software updates yet.

y2k1ltd said:
Those sounds like bugs in the OS, I say this since I'm experiencing the same issues on my OP6 running Open Beta 6 (based off OS 9.0.4 for the 6T).
Have you submitted a bug report on OnePlus feedback page? This way it will get the right people in front and get the issues resolved.
Click to expand...
Click to collapse
That's a fair point. I haven't done it yet, but I will. Thanks for suggesting it.

harpin14789 said:
The device and oxygen Pie is pretty new so you gotta give it some time for software update.
Also do you have the tmo variant or the unlocked version?
Because the tmo variant has not gotten any software updates yet.
Click to expand...
Click to collapse
I have the unlocked version. You're right it's still pretty new and OnePlus might have jumped the gun a little bit in releasing this in an attempt to be there first OEM to push Pie. Let's hope they fix this in a future update.

I think I finally figured out why the recent apps get cleared. OnePlus has set the background app limit to 16 which is retarded. I remember it was the same on the OnePlus 3 as well. And of course you can't just modify the build.prop file to increase this limit.
It's things like this why we need root. I'm probably gonna have to do it soon if I don't find a way around this.

snow screen when waking ambient screen ?

that static screen(snow) you get when your tv isnt on a channel, i get that flashed right before the ambient display shows. anyone one else have this issue ?

Probably have screen on/off setting on CRT in settings. Are you on a custom rom? I don't see the setting in OOS anywhere.

got same issue here

I've noticed the same thing randomly happening. Doesn't happen all the time so can't see what might be causing it. I'm using full stock and there is no setting I can see.

vuway said:
that static screen(snow) you get when your tv isnt on a channel, i get that flashed right before the ambient display shows. anyone one else have this issue ?
Click to expand...
Click to collapse
I get that since when I got the device last year but after update it show very less like maybe once a month. No way to fix it tho

Yup, Same here! Happens randomly on different custom kernels.
It's a feature, not a bug

I've noticed that it seems to happen when the screen lights up for a notification too.

I would only get this when on Smurf Kernel. When I switch to EX or RZ, the issue goes away.

thank you everyone for your input, its nice to know its a common issue. maybe ill try ex kernal. im currently on smurf. or i might just leave ambient turned off. doesn't seem to have much advantage over the regular lock screen anyway

I got this problem too a few weeks ago after trying out some kernels. I fixed it by dirty flashing OOS into both slots. It's a small but very annoying issue.

All kernels that use Dynamic FSync have this issue. You must turn OFF Dynamic FSYNC in EX Kernel Manager

MIUI 11 Stable

Hello, I found on the internet. I installed and I think everything is ok.
https://piunikaweb.com/2019/11/09/mi-mix-max-2-miui-11-stable/

I heard miui 11 drains battery a lot ..mi note 10 also has mi 11 which causes standby battery drain a lot I saw in reviews

faraaz3 said:
I heard miui 11 drains battery a lot ..mi note 10 also has mi 11 which causes standby battery drain a lot I saw in reviews
Click to expand...
Click to collapse
For me, the battery behaves as properly as possible. Screenshot below

I've already flash the rom..yes it's stable version MIUI 11 Global..there's no dark mode, android version still 7.1.1 from MIUI 9 until now android version still same..so bored..so i decided to use any custom rom has using android 9.0..and waiting custom rom android 10 for Mi Max 2..

My max 2 became really slow after miui 11. The shortcuts page on the left freezes halfway and then comes up 20-30 seconds later, when i press the home button it takes 5 to 10 secs to go to the home screen. All buttons and respective actions take slower than it used to. It is so annoying!

boreas76 said:
My max 2 became really slow after miui 11. The shortcuts page on the left freezes halfway and then comes up 20-30 seconds later, when i press the home button it takes 5 to 10 secs to go to the home screen. All buttons and respective actions take slower than it used to. It is so annoying!
Click to expand...
Click to collapse
After installation on my phone, everything works as it should. I did full wipe during installation. I have no problems with the speed of the phone. Earlier, Android 9. Recovery was installed in the treble version.
In general, I recommend this rom because everything should work as it should

works perfectly fine for me, although this is not my daily driver device.

i have also updated to MIUI 11, its working perfectly, no battery issue, no hang n all. everything is perfect.

Good afternoon everyone,
do you know how you can put the navigation bar in miui 11 ???

My MIUI 11 update for Mi Max 2
My apps freezes & crash
Some apps aint functioning right, frequent restart for games
But the plus side my battery is ok the sound is a bit beter than before

very good!

ucopmok said:
My MIUI 11 update for Mi Max 2
My apps freezes & crash
Some apps aint functioning right, frequent restart for games
But the plus side my battery is ok the sound is a bit beter than before
Click to expand...
Click to collapse
clean flashed?

[email protected] said:
clean flashed?
Click to expand...
Click to collapse
I update it OTA. do I need to download the flash version & do a clean flash

ucopmok said:
I update it OTA. do I need to download the flash version & do a clean flash
Click to expand...
Click to collapse
try clean flash. no such issues reported

After update to miui (official miui, phone give me not. that new miui is aval.) 11 my max2 need 5min to turn on every time. Half of app crash all the time. Slower then android from 2013 now. What to do??

croatian385 said:
After update to miui (official miui, phone give me not. that new miui is aval.) 11 my max2 need 5min to turn on every time. Half of app crash all the time. Slower then android from 2013 now. What to do??
Click to expand...
Click to collapse
Clean flash fastboot rom

[email protected] said:
Clean flash fastboot rom
Click to expand...
Click to collapse
can you give me link of good miui version and link of instruction how to do it thanks

perfect
cleaned flash and everything works perfect, been maybe 2 weeks now!!! battery is great also i'm getting 3 days and a half with 12 hours SOt!!!

Hi, does this rom support Gcam?

is your front camera working? mine is not. Please help me. ^^ MIUI 11 MIMAX2 here