Hi, a friend has come to me for help. His Note 4 screen died and he asked me if I could extract photos. There is no security, just a swipe up, but with the screen dead I can't plug it into my computer and access the files because I can't click the popup (or notification) to allow this . I tried a Mini-USB to HDMI adapter, but nothing happened.
Does anyone have any suggestions?
Bwwwww said:
Hi, a friend has come to me for help. His Note 4 screen died and he asked me if I could extract photos. There is no security, just a swipe up, but with the screen dead I can't plug it into my computer and access the files because I can't click the popup (or notification) to allow this . I tried a Mini-USB to HDMI adapter, but nothing happened.
Does anyone have any suggestions?
Click to expand...
Click to collapse
1. Is the USB debug on? If yes, try to use vysor, it might install an app on the phone.
Or
2. Nothing happened because the USB debug is off, maybe?
And that is because the developer options are not active.
You can't activate these options because the screen is dead.
There is this vysor app + PC, but it needs USB debug active.
So yeah, but actually no.
You can't do it.
You need a screen. Even a used one.
Pick one of these.
Related
I dropped my LG G2 D802, the screen went black but it still works, and I bought another. I'd like to copy the data exactly with all setting from the old phone to the new one. ADB won't connect, so I guess usb debugging is off. I can't get On Screen Phone to work, so that's not enabled. I can't enable anything because the screen doesn't work. I tried just clicking things, but couldn't enable what I needed to. Is there anything I can do besides copy the internal storage?
lg g2
shaolefen said:
I dropped my LG G2 D802, the screen went black but it still works, and I bought another. I'd like to copy the data exactly with all setting from the old phone to the new one. ADB won't connect, so I guess usb debugging is off. I can't get On Screen Phone to work, so that's not enabled. I can't enable anything because the screen doesn't work. I tried just clicking things, but couldn't enable what I needed to. Is there anything I can do besides copy the internal storage?
Click to expand...
Click to collapse
u can replace old motherboard to new phone.
if display is black that means its the fault of dock port flex cable.
i was facing same issue on my lg g2 d800 i replaced flex cable and its working fine.
kp263 said:
u can replace old motherboard to new phone.
if display is black that means its the fault of dock port flex cable.
i was facing same issue on my lg g2 d800 i replaced flex cable and its working fine.
Click to expand...
Click to collapse
a month earlier my phone screen went black, i can only see the backlight lit. I replaced my LCD and its working fine now. I doubt flex cable has to do anything with the screen going black ? I might be wrong
Two separate questions :
1. Do you have a custom recovery installed? If yes, abd may be pre-enabled when booted into recovery(depending on the recovery used).
2. Is your Phone detected by the LG PC suite? If yes, you can use the "QMove" feature to transfer your data. If you are on Lollipop, this feature doesn't work very well due to security permissions
@shaolefen
If you got stock Android try to use OSP to copy everything over
shaolefen said:
I dropped my LG G2 D802, the screen went black but it still works, and I bought another. I'd like to copy the data exactly with all setting from the old phone to the new one. ADB won't connect, so I guess usb debugging is off. I can't get On Screen Phone to work, so that's not enabled. I can't enable anything because the screen doesn't work. I tried just clicking things, but couldn't enable what I needed to. Is there anything I can do besides copy the internal storage?
Click to expand...
Click to collapse
did you try connecting a mouse via usb/otg?
if you can't click on things using your screen - usb mouse might help...
or you can't see anything on the screen...
60nine said:
did you try connecting a mouse via usb/otg?
if you can't click on things using your screen - usb mouse might help...
or you can't see anything on the screen...
Click to expand...
Click to collapse
The screen actually works. I can click on the screen and hear that it's clicking on something. I just can't see what I'm clicking so I can't enable
@wulsic
Is there any tutorial on how to use that? This is the first I've heard of it.
shaolefen said:
The screen actually works. I can click on the screen and hear that it's clicking on something. I just can't see what I'm clicking so I can't enable
@wulsic
Is there any tutorial on how to use that? This is the first I've heard of it.
Click to expand...
Click to collapse
Sorry for the late reaction, but try this:
https://www.youtube.com/watch?v=ycjGnaK0EB8
you could still try to blindly enable USB debugging just by watching some videos onyoutube to see the settings app, and just scroll down and those steps.
wulsic said:
Sorry for the late reaction, but try this:
https://www.youtube.com/watch?v=ycjGnaK0EB8
you could still try to blindly enable USB debugging just by watching some videos onyoutube to see the settings app, and just scroll down and those steps.
Click to expand...
Click to collapse
Can you use this without "authorization" from the phone? I have the same problem but the phone won't pass from the pin/puk screen and you cannot type the code.
Trompipan said:
Can you use this without "authorization" from the phone? I have the same problem but the phone won't pass from the pin/puk screen and you cannot type the code.
Click to expand...
Click to collapse
Do you also own another g2? If so then you or perhaps if you have a friend could switch the motherboards out so you could enter your passcode and transfer the data to your pc. If you don't have a second g2, or a pc then you could try and this is probably the simplest method. Use an otg and connect a mouse to your g2 and you should be able to control it again. About the pin/puk code. If you can't get acces to your sim, then just eject the sim card and use the mouse to unlock your phone etc. I hope this will help you with your issue.
Verstuurd vanaf mijn LG-H850 met Tapatalk
Hi i dropped my phone and the screen is black. I know it still works because the fingerprint still vibrates and the pc still recognizes it via charging method. I have some important photos that i didn't have backed up and now wish to recover. Can somebody show me steps to get into mass storage ?
jronish said:
Hi i dropped my phone and the screen is black. I know it still works because the fingerprint still vibrates and the pc still recognizes it via charging method. I have some important photos that i didn't have backed up and now wish to recover. Can somebody show me steps to get into mass storage ?
Click to expand...
Click to collapse
Did you have USB Debugging enabled in the developer's menu before the screen went black?
Very sadly no I did not. Can I enable it via abd?
jhs39 said:
Did you have USB Debugging enabled in the developer's menu before the screen went black?
Click to expand...
Click to collapse
Very sadly no.... Can I enable it via adb?
jronish said:
Very sadly no.... Can I enable it via adb?
Click to expand...
Click to collapse
Not that I know of. You might want to try Huawei's computer program HiSuite and see if it can connect to your phone without you changing any options on your dead phone screen.
http://consumer.huawei.com/minisite/HiSuite_en/index.html
jhs39 said:
Not that I know of. You might want to try Huawei's computer program HiSuite and see if it can connect to your phone without you changing any options on your dead phone screen.
http://consumer.huawei.com/minisite/HiSuite_en/index.html
Click to expand...
Click to collapse
Thanks I'll try that. Can you pull data from adb?
jronish said:
Thanks I'll try that. Can you pull data from adb?
Click to expand...
Click to collapse
In general, you can. You'd need to have ADB enabled though. You'd use the ADB pull command.
If anything, are you on stock with stock display size? Do you have apps that keep a persistent notification?
If not, I'd say you could try this;
Basically get someone to match your setup. They'd install any apps that you use which use persistent notifications to exactly match your setup. If none, have them take a picture (with an actual camera or another phone) of their 6P with the notification shade pulled down while plugged into a computer. Then another picture after they click "Charging Only" to switch it to MTP. If you can unlock the phone with the fingerprint scanner, and start up top to pull down your shade, you should be able to follow visual queues to enable MTP instead of charge only mode. Then you could at least navigate the folders on the phone and drag and drop your pictures to PC.
Edit: Assuming your screen still responds to touch, but is just black. Didn't see it specified. It's worth a shot.
jronish said:
Hi i dropped my phone and the screen is black. I know it still works because the fingerprint still vibrates and the pc still recognizes it via charging method. I have some important photos that i didn't have backed up and now wish to recover. Can somebody show me steps to get into mass storage ?
Click to expand...
Click to collapse
Hello... Maybe try this app: https://forum.xda-developers.com/showthread.php?t=2786395
Good luck..!
5.1 said:
Hello... Maybe try this app: https://forum.xda-developers.com/showthread.php?t=2786395
Good luck..!
Click to expand...
Click to collapse
Thanks....I will give that a try and report back!
5.1 said:
Hello... Maybe try this app: https://forum.xda-developers.com/showthread.php?t=2786395
Good luck..!
Click to expand...
Click to collapse
RoyJ said:
In general, you can. You'd need to have ADB enabled though. You'd use the ADB pull command.
If anything, are you on stock with stock display size? Do you have apps that keep a persistent notification?
If not, I'd say you could try this;
Basically get someone to match your setup. They'd install any apps that you use which use persistent notifications to exactly match your setup. If none, have them take a picture (with an actual camera or another phone) of their 6P with the notification shade pulled down while plugged into a computer. Then another picture after they click "Charging Only" to switch it to MTP. If you can unlock the phone with the fingerprint scanner, and start up top to pull down your shade, you should be able to follow visual queues to enable MTP instead of charge only mode. Then you could at least navigate the folders on the phone and drag and drop your pictures to PC.
Edit: Assuming your screen still responds to touch, but is just black. Didn't see it specified. It's worth a shot.
Click to expand...
Click to collapse
I am on stock and all that with no persistent notification and have tried to match it exactly with my brothers phone (same) but i don't think touch functions are working....it should be an easy change to switch off of Charging but touch must be down.......!
RoyJ said:
In general, you can. You'd need to have ADB enabled though. You'd use the ADB pull command.
If anything, are you on stock with stock display size? Do you have apps that keep a persistent notification?
If not, I'd say you could try this;
Basically get someone to match your setup. They'd install any apps that you use which use persistent notifications to exactly match your setup. If none, have them take a picture (with an actual camera or another phone) of their 6P with the notification shade pulled down while plugged into a computer. Then another picture after they click "Charging Only" to switch it to MTP. If you can unlock the phone with the fingerprint scanner, and start up top to pull down your shade, you should be able to follow visual queues to enable MTP instead of charge only mode. Then you could at least navigate the folders on the phone and drag and drop your pictures to PC.
Edit: Assuming your screen still responds to touch, but is just black. Didn't see it specified. It's worth a shot.
Click to expand...
Click to collapse
My device doesn't have USB debugging enabled but I can access it via fastboot! What are the chances of pulling images via fastboot?
jronish said:
My device doesn't have USB debugging enabled but I can access it via fastboot! What are the chances of pulling images via fastboot?
Click to expand...
Click to collapse
None, AFAIK.
God you people....if you have TWRP installed as recovery.....do this until it works right...timing is everything...hold the power button down(I know you won't know if/when it powers off) and hold down the volume up and power button when you think it powers up....volume up and power enters recovery directly, not bootloader....then you can connect to computer and transfer as twrp has adb enabled by default
jamescable said:
God you people....if you have TWRP installed as recovery.....do this until it works right...timing is everything...hold the power button down(I know you won't know if/when it powers off) and hold down the volume up and power button when you think it powers up....volume up and power enters recovery directly, not bootloader....then you can connect to computer and transfer as twrp has adb enabled by default
Click to expand...
Click to collapse
No need to be so condescending. Especially since you offered OP a useless tip.
Why? As stated in their 1st post, their fingerprint scanner unlocks the phone. You can't have a fingerprint set without a pin, password or pattern. Since TWRP does not support fingerprint unlock, they would have to manually input their password for TWRP to access their data and have it show on a PC. As mentioned by OP above, the touch screen is non responsive. Meaning they cannot input their credentials to decrypt.
Edit: Just to confirm, I went to recovery and tried myself. Folders will not show up in file explorer on PC until TWRP is unlocked. ADB devices does show device ID as in recovery, but issuing ADB pull commands does not work. I pulled several folders and all I got was empty folders with no files. If they're encrypted (they said stock, so I'm just going to go ahead and assume they are encrypted) with password/pin/pattern (which we've already established is the case) this will not work.
@OP, I'm not sure of a way you'd be able to get into your pictures at present. Maybe someone with more technical knowledge could chime in, but as far as I can see you need to replace your screen. Either send it in to a repair shop, or DIY.
Here's a link for a new 6P screen (this is just the first link I found). Shop around yourself, see if you can find better prices & also be wary of reviews:
https://www.fixez.com/store/more-brands/huawei/huawei-google-nexus-6p
Here's a few how-to links:
https://www.etradesupply.com/blog/how-to-replace-a-cracked-nexus-6p-screen/
https://www.youtube.com/watch?v=D3j79xygFoQ
so i have used a usb-c hub with an hdmi port and usb port - then hook up phone to a monitor (not computer) and i had a pattern lock - it was really annoying as i had to guess where the dots were as the monitor doesnt show you where the dots are - but i used my mouse to unlock it - if you have a number lock it is easier to unlock - as you just makesure numlock is on then type in your passcode - once there you should be able to navigate round your phone using a mouse - turn on debugging and make sure you have the usb connection set to MTP (media transfer protocol) instead of charge only - id also take off all locking mechanisms to make it easier for yourself - then plug it in your pc and transfer all files across
Hi,
I broke my LCD display a couple of months ago still, I managed to use the phone with the epaper display and eventually reinstall it without clearly writing down the exact procedure (with Lolipop)
Today, as my Marshmallow update freezed, I had to wipe all, thinking well I could easily find the steps to start the phone again.
The only problem remains that Setup Wizard wants us to use the LCD display, and I can't.
The last time I managed to use screen mirroring on Windows, with androidscreencast-0_3_1.jnlp, which is dicontinued.
To that extend, I allowed USB debugging (three lines to add) on system/build.prop and default.prop and copied a file from my computer (adbkeys.pub) to a certain folder in the device, to allow my PC to operate on the cellphone
But that last step doesn't work anymore.
I can see a dialog briefly popping up on the yotaphone, prompting me to allow the computer for debugging, but I can't click.
Droid Explorer tells me that this yotaphone is not allowed in $Vendor (or so on, I can't remember well).
So I managed to authorize the screen mirroring before, to start the phone, but I can't right now, although I found a new app, androidscreencast-0.0.10s-executable.jar.
I would have to copy adbkeys.pub to data/misc/adb/adb_keys, but as of today, that directory doesn't exist.
Can somebody please help me with that?
Thanks,
Hi,
I solved a similar situation by plugging a mouse to the phone using a usb to micro USB adapter (also called USB OTG adapter).
wicoz said:
Hi,
I solved a similar situation by plugging a mouse to the phone using a usb to micro USB adapter (also called USB OTG adapter).
Click to expand...
Click to collapse
Thank you for answering. And what do it do to plug a mouse?
I've made it : the phone starts again.
If anyone is interested, I'll tell the trick for a broken front screen like mine.
Now I'm looking forward to make an image backup of it as it is very fresh if it can save me or others !
And I need advices for that?
Hi!!!
I have the sale problem
How did you bypass the wizzard???
hi. how do you bypass setup wizard? i had mine reset due to stuck. before im using only back screen. please help!
My front screen also stopped working all of a sudden without me doing anything. I was able to use the eInk so I did a factory reset. Now however I'm stuck since I can't boot the phone without a working front screen. I was wondering if a software issue stops the front screen from working and if there is a way to check/fix it.
Hi,
My phone fell down from hand and display is gone. I checked with motorola service center, they have told that display IC is gone.
My phone is working fine without display, If I call then I am able to hear the ringtone and finger print scanner also working fine. my phone USB debugging is turned off.
I have very important information in the mobile. I need that data.
Kindly let me know to get the data from mobile.
Gemz842 said:
Hi,
My phone fell down from hand and display is gone. I checked with motorola service center, they have told that display IC is gone.
My phone is working fine without display, If I call then I am able to hear the ringtone and finger print scanner also working fine. my phone USB debugging is turned off.
I have very important information in the mobile. I need that data.
Kindly let me know to get the data from mobile.
Click to expand...
Click to collapse
Is bootloader unlocked or locked and TWRP installed ?
The only way i know is somehove turn USB mode from 'Charge only' to 'file transfer'
I don't know if Google app / assistant / "ok google" can change it ?
Other way is your luck, if Touch is working, you can ask someone with same device to see where notification and other menu appeare, and go tap and see your luck.. (or ask someone here on xda to provide usefull screenshots of menu.)
____Mdd said:
Is bootloader unlocked or locked and TWRP installed ?
The only way i know is somehove turn USB mode from 'Charge only' to 'file transfer'
I don't know if Google app / assistant / "ok google" can change it ?
Other way is your luck, if Touch is working, you can ask someone with same device to see where notification and other menu appeare, and go tap and see your luck.. (or ask someone here on xda to provide usefull screenshots of menu.)
Click to expand...
Click to collapse
I did not change any settings in mobile, so bootloader is locked.. and TWRP is not installed..
I have disabled the USB debugging few days before my phone got broken (Unfortunate).
Touch is not working because of Display IC short.
Is there a way to enable USB debugging using Clockworkmod recovery or some other procedure to enable MTP file transfer.
Any suggestion to do it using OTG Mouse/Keyboard?
Gemz842 said:
I did not change any settings in mobile, so bootloader is locked.. and TWRP is not installed..
I have disabled the USB debugging few days before my phone got broken (Unfortunate).
Touch is not working because of Display IC short.
Is there a way to enable USB debugging using Clockworkmod recovery or some other procedure to enable MTP file transfer.
Any suggestion to do it using OTG Mouse/Keyboard?
Click to expand...
Click to collapse
Then there's no way, sadly, but without touch you can't navigate to mtp as mentioned before and you also can't turn on own debugging. But unlocking bootloader wipes your phone, so this isn't a good idea
Gemz842 said:
I did not change any settings in mobile, so bootloader is locked.. and TWRP is not installed..
I have disabled the USB debugging few days before my phone got broken (Unfortunate).
Touch is not working because of Display IC short.
Is there a way to enable USB debugging using Clockworkmod recovery or some other procedure to enable MTP file transfer.
Any suggestion to do it using OTG Mouse/Keyboard?
Click to expand...
Click to collapse
As strongst said there is no safe way..
You can ask service center guys if they can change particular circuit/ic and make it work or not... If they say to change motherboard, then refuse to change, otherwise you will lost everything..
As you said to do with mouse/keyboard,
You need same device with same configuration, so you can measure exact distance of mouse to do necessary settings, but it will be completely blind, you will be not sure what you are clicking at.. same with keyboard...
(Also thing to note, if you have screen lock, first difficulty is to unlock it.)
TEST YOUR LUCK...
After it, there is no other way..
____Mdd said:
As strongst said there is no safe way..
You can ask service center guys if they can change particular circuit/ic and make it work or not... If they say to change motherboard, then refuse to change, otherwise you will lost everything..
As you said to do with mouse/keyboard,
You need same device with same configuration, so you can measure exact distance of mouse to do necessary settings, but it will be completely blind, you will be not sure what you are clicking at.. same with keyboard...
(Also thing to note, if you have screen lock, first difficulty is to unlock it.)
TEST YOUR LUCK...
After it, there is no other way..
Click to expand...
Click to collapse
I tried replacing IC and display but that does not work. OTG mouse is very difficult, can any one provide the key combinations to enable USB Debugging or switch on WIFI?
My sister has an old note 4 that she wants her pics and stuff off. The screen is completely broken and doesn't turn on. The phone will boot up, it's running stock with no root and the us option was set on charge only.
Is there a way to still access the internal data without the screen, with use charging only set??
DoSe420 said:
My sister has an old note 4 that she wants her pics and stuff off. The screen is completely broken and doesn't turn on. The phone will boot up, it's running stock with no root and the us option was set on charge only.
Is there a way to still access the internal data without the screen, with use charging only set??
Click to expand...
Click to collapse
Developer options unlocked on this phone?
If yes try this app called Vysor. It needs USB debugging though which is under dev options.
Install it on your Computer & it will install the app on your phone.
vishnu vijay said:
Developer options unlocked on this phone?
If yes try this app called Vysor. It needs USB debugging though which is under dev options.
Install it on your Computer & it will install the app on your phone.
Click to expand...
Click to collapse
I don't think so. As far as I know, nothing was ever tweaked to need Dev enabled.
adb commands to verify what can you do - if no usb debugging, then no.