Galaxy S8 charging problems - Samsung Galaxy S8 Questions and Answers

Hi! I'm new here.
Yesterday I got an used S8 in great condition... but, except charging the device, all is ok. When I plug it in, it says charging, but Charging (USB), and not Charging (AC), so that's why it takes about 3-4h to charge the device fully. When I plug it in to my laptop, it does NOT get recognized. It's only charging with a current draw of ~500mA. The charging port itself does not look like if it is having some bent pins or it is not filled with dust etc.
What could be the problem?
I can't root the device as it is not getting connected with the PC, I was hoping that I could increase the current draw to at least 1,5A with a custom kernel, but I don't know if a kernel like this exists for the S8.
Appreciate any help. Thanks in advance.

boringxd said:
Hi! I'm new here.
Yesterday I got an used S8 in great condition... but, except charging the device, all is ok. When I plug it in, it says charging, but Charging (USB), and not Charging (AC), so that's why it takes about 3-4h to charge the device fully. When I plug it in to my laptop, it does NOT get recognized. It's only charging with a current draw of ~500mA. The charging port itself does not look like if it is having some bent pins or it is not filled with dust etc.
What could be the problem?
I can't root the device as it is not getting connected with the PC, I was hoping that I could increase the current draw to at least 1,5A with a custom kernel, but I don't know if a kernel like this exists for the S8.
Appreciate any help. Thanks in advance.
Click to expand...
Click to collapse
So, I ordered a new charging port. I hope it will work. As Odin does not detect the device, it's sure that the charging port is busted.

I'd try cleaning the port even it doesn't look too bad. I've had similar issues many times in the past and it's always been crap built up in the charging port even if it doesn't look that bad.
I'd scrap out all the crap in it with something just to be sure. Dirt, dust and lint build up in the bottom of the charging port and get compacted in there from plugging in the USB all the time. I use a threading needle and use the thread eye end to clean mine but you have to be careful. Best to use a non-metal device if you can.

killswitch_engage said:
I'd try cleaning the port even it doesn't look too bad. I've had similar issues many times in the past and it's always been crap built up in the charging port even if it doesn't look that bad.
I'd scrap out all the crap in it with something just to be sure. Dirt, dust and lint build up in the bottom of the charging port and get compacted in there from plugging in the USB all the time. I use a threading needle and use the thread eye end to clean mine but you have to be careful. Best to use a non-metal device if you can.
Click to expand...
Click to collapse
Well, I did change the charging port, even then it still refuses to "fast charge". I don't know what to do now.

Related

HD2 cannot be recharged and cannot be recognized by computer

It is really weird. When the battery was low yesterday, I plugged the phone into a wall charger and found that it was not recharged. And then I plugged it into the USB port of my computer, it was not recharged either. The computer also failed to recognize a new device was plugged in.
I tried different computers and different cable. No recharge. No recognition. At first, I thought the battery must be dead. But this cannot explain why the computer did not communicate with the phone. So does it mean the micro-USB port in my HD2 was dead?
The only thing I did recently was to install the latest Chucky Rom. Is it a bug from the rom?
Any help is highly appreciated!!!
its a cgonfig you can change in the settings menu, start, settings, in my phone then the menu on the lowest level, about the phone, battery, there you can mark if you want to charge while connected to the computer, why its not found, i dont know, but know you can charge
foxhotel8899 said:
its a cgonfig you can change in the settings menu, start, settings, in my phone then the menu on the lowest level, about the phone, battery, there you can mark if you want to charge while connected to the computer, why its not found, i dont know, but know you can charge
Click to expand...
Click to collapse
The OP mentioned he can't charge when connected to the WALL charger, so changing the "Charge when connected to PC" option wont fix the fact he can't charge it thrue the wall i'm afraid.
You said you installed a new ROM lately? Maybe revert back to the previous rom or a stockrom to test? If this doesn't work theres a big chance your USB port might be broken... (or a defect charger, but since it doesn't get recognised on the PC aswell i'm a bit afraid it might be your USB port on your device)
doesnt sound like a rom issue since charging happens even if the phone is switched off, so its not handled by the rom. could be a repair job... you can get cradles of ebay that have a battery slot for charging spare batterries. That wayt you can flash wait you need cable working to go back to stock spl... doh!
does anyone know why my hd2 wont turn on unless plugged in and all it does is reset at the "stick together" screen? i was recently stuck at the "this concludes your beta" screen.. but after i hard reseted it.. it kept doing this.. please help!
check your battery
wangxueqian said:
It is really weird. When the battery was low yesterday, I plugged the phone into a wall charger and found that it was not recharged. And then I plugged it into the USB port of my computer, it was not recharged either. The computer also failed to recognize a new device was plugged in.
I tried different computers and different cable. No recharge. No recognition. At first, I thought the battery must be dead. But this cannot explain why the computer did not communicate with the phone. So does it mean the micro-USB port in my HD2 was dead?
The only thing I did recently was to install the latest Chucky Rom. Is it a bug from the rom?
Any help is highly appreciated!!!
Click to expand...
Click to collapse
Have a look in the usb socket on your phone. There should be what looks like a piece of plastic(contact strip), sticking up in the middle of the socket. If this is not there, you have broken the usb socket and will need a new one.
If it is there, is it leaning over to one side (no gap between it and metal socket)? If yes, very carfully try to move it away from side.
If contact plate is there, with a wooden toothpick (do not use anything metal or hard plastic), wipe over contacts, as these sockets tends to fill with dust and lint from pocket.
malex1 said:
Have a look in the usb socket on your phone. There should be what looks like a piece of plastic(contact strip), sticking up in the middle of the socket. If this is not there, you have broken the usb socket and will need a new one.
If it is there, is it leaning over to one side (no gap between it and metal socket)? If yes, very carfully try to move it away from side.
If contact plate is there, with a wooden toothpick (do not use anything metal or hard plastic), wipe over contacts, as these sockets tends to fill with dust and lint from pocket.
Click to expand...
Click to collapse
Thanks for your input. I tried all the methods you mentioned but no luck. The phone is not charged. So I guest the USB charging socket was broken ...
So for HD2 owners, be care of your usb charging socket. It might be very fragile.
Make sure the battery pins in the phone aren't bent. If the conracts aren't good you won't be able to recharge. or so I've heard.
I had the same problem
The only thing that help me was doing a hard reset. I tried to charge it with different chargers, different comp. At one point I was thinking to bring it back to tmobile, but luckily the hard reset did the job. One other thing, I was not able to do the reset by holding down the buttons, I had to do it from settings->security->factory reset and enter 1234. Good luck
I had this very same or similar problem yesterday. I thought I had killed it with a rom update but it turns out I had somehow managed to bend the middle pin on the battery terminals. it would still turn on on but would not charge at all & battery was just draining. When plugged into USB or wall socket it would not show the plug symbol it just showed battery as 100%. once I straightened the middle pin up all was great again.
how did you streighten the middle pin in the usb port i can hardly see anything down there
regards

[Q] USB Charge/Connection issue

Hey all,
I have a Galaxy Nexus which recently started to act up on his USB port saying it's constantly connecting /disconnecting to the charger with no cable present.
Device: Samsung Galaxy Nexus
Edition: Maguro GSM
OS: CM10.2 nightly + CM11 Alfa
Chargers: OEM, generic, battery & laptop
Cables: OEM & generic
Reproduceable: sometimes
This week I noticed my phone did not react immediately when I plugged it into the charger. Mostly after some fiddling (bending the cable away from the screen) it would start charging. After pulling the cable or removing the charger from the wall, it would generally take 5 to 10 sec for the phone to realize I pulled it- this used to be instantly.
Strangely, when the phone said it cannot charge it can be connected to a computer as Media Device without any problem. Charging only happens after the fiddling again.
Looking into BBS, it cannot give any stats because it says the device is connected constantly to a charger. Android original battery monitor stats are also a mess but it does not say I am connected always.
Every now and again the phone also starts making notifications as if he was constantly connecting and disconnecting - leading to frustrated looks of the people on my train...
Cleaned out the port - no success
Hit it on the train table - no success
Reset, battery pull, flash, different OS - no success
After this all I think it will be a hardware issue. Nothing seems bent and no pins seem to be sticking out. Removing the back and checking the mother board showed everything still intact and all connectors still in place.
I'm guessing now the micro USB connector of the phone has somewhere some corrosion or a pin out of place but not visible to the untrained eye.
Can someone shed some light please?
2 screenshots to show you what I mean.
No, I am not up for 9 hours and lost only 10%... Battery life has become horrible since this issue. It just thinks it's constantly hooked up to a power source and I think it's no longer power efficient because of this. I already disabled charge connection sound because it was driving me crazy ...
Please help if you know even half a solution. I can also post a photo of the connector but the problem is that there's not much to see there...
I think you have problem with charging circuit >>if you have solid knowledge in electronics you can simply replace it
replacing this port in attached pic will solve your problem .... otherwise you can fix your own port because I think one of your USB port pin are touching the ground chase of your motherbord
Thanks for the reply. Somewhat saw it coming I would have to replace something...
I already looked on some sites like ifixit to see what I could do but I thought to have seen that the Motherboard was in one big piece.
Could you please give me the website where you found this or the name /article code of this component?
Thank you
sigixv said:
Thanks for the reply. Somewhat saw it coming I would have to replace something...
I already looked on some sites like ifixit to see what I could do but I thought to have seen that the Motherboard was in one big piece.
Could you please give me the website where you found this or the name /article code of this component?
Thank you
Click to expand...
Click to collapse
try to follow the steps on the link it is very helpful http://www.ifixit.com/Guide/Repairing+Samsung+Galaxy+Nexus+(Verizon+LTE)+Micro+USB+Charge+Port+%26+Main+Mic/9641
and you have nothing to do with the motherboard just take the old charging port and install the new one
Ordered a new part. Hopefully it'll work...

New problem

As you know, I got the note 3 and I love the phone. In the process of getting her back to un rooted stock and taking the update to 4.4.2, I noticed my battery was charging extremely slow. Or so I thought. I know there are a few different variants of the note 3 out so there are small differences in them. My particular note, the N900V, has the USB 3.0 charging port in it. Well I don't have a USB 3.0 charging cable but was told a regular cable will work also.
But with the regular cable plugged in I get a message on the phone that says "Charging will be faster with the original cable". O.k, I can see that. But here's the problem. The phone isn't charging at all and when the power is off the phone vibrates in pulses and I get strange screen flickers but no charging. Is this because you NEED the 3.0 charger for this phone or does it sound like the charging port is going bad? Or possibly the battery going bad?
Either way, they are simple fixes. I have changed the charging ports in the Note 1 and this phone isn't much different so fairly an easy task. Just wanna know what you guys think may be the problem here. So you guys know, it does charge on the computer, slowly, but it does charge. It however does NOT charge with the wall charger as explained above. The wall chargers I have are made for LG phones and are higher powered charges because LG's are power hogs so I figured they would also work great for the note 3.
cougar214 said:
As you know, I got the note 3 and I love the phone. In the process of getting her back to un rooted stock and taking the update to 4.4.2, I noticed my battery was charging extremely slow. Or so I thought. I know there are a few different variants of the note 3 out so there are small differences in them. My particular note, the N900V, has the USB 3.0 charging port in it. Well I don't have a USB 3.0 charging cable but was told a regular cable will work also.
But with the regular cable plugged in I get a message on the phone that says "Charging will be faster with the original cable". O.k, I can see that. But here's the problem. The phone isn't charging at all and when the power is off the phone vibrates in pulses and I get strange screen flickers but no charging. Is this because you NEED the 3.0 charger for this phone or does it sound like the charging port is going bad? Or possibly the battery going bad?
Either way, they are simple fixes. I have changed the charging ports in the Note 1 and this phone isn't much different so fairly an easy task. Just wanna know what you guys think may be the problem here. So you guys know, it does charge on the computer, slowly, but it does charge. It however does NOT charge with the wall charger as explained above. The wall chargers I have are made for LG phones and are higher powered charges because LG's are power hogs so I figured they would also work great for the note 3.
Click to expand...
Click to collapse
Not all cables are created equal. My wife's s4 cable went out and I had one extra laying around and when she charged her phone she got the same message. I got lucky and found a cable on public transportation and we tried it and the message went away and her s4 charges like normal. I still use my s3 cable for my Note and it works just fine. Try a different cable and see what you get.
I tried a different cable but got the same result. So I looked around my house for another charger, I got a few, and what do ya know, a different charger worked and the phone is charging just fine now with the power on or off. I guess that charger was either faulty or the note just didn't like that one.....lol. But it's good to know before I went and spent money on a charging ribbon I didn't need. Thanks Gamer.
cougar214 said:
I tried a different cable but got the same result. So I looked around my house for another charger, I got a few, and what do ya know, a different charger worked and the phone is charging just fine now with the power on or off. I guess that charger was either faulty or the note just didn't like that one.....lol. But it's good to know before I went and spent money on a charging ribbon I didn't need. Thanks Gamer.
Click to expand...
Click to collapse
Good, that's what's up...:victory:
Another issue I have come across is my sms and mms. I know allot of people are saying they have had or are having issue with them. My issue is sms is working and mms is working but when I receive a pic it comes in a second, separate text that reads "voicemail, (their name)". My ST voicemail number no longer works either. My notification for VM comes in Verizons number, with is *86 I believe, but that doesn't work either. I have to dial my number to get my VM.
I know these issues are most likely due to it being a Verizon phone trying to use ST AT&T sim and service. It's a PITA but hopefully you guys will know of ways to get these issues worked out.

Charging port starting to break

Hi XDA,
After being a long time reader, it's time to ask you guys for some advice. My S7E still works great after 1.5 year of quite intensive usage. So far so good.
However, over the past couple of days, I've started to notice that my phone wasn't charged at all after putting it on the charger for 1-2 hours. The first 2 times I just thought that the cable just wasn't in properly, because after I reconnected the cable, it did charge. A few days later it just stopped charging at all. After testing it on a wireless charger of a coworker quickly, I knew the battery itself was fine. I tried a couple of cables, both new and old, but it wouldn't charge. Because I also used new cables, the cable wasn't the problem either.
So then, as a last resort, I tried to push the actual connection part (having the pins on it) within the port on the phone a bit inward. This so the pins in the port would better connect to the pins. And Boom! It started charging. So then I knew where my problem was. But now every time when it stops charging again, I have to do this over and over. This puts stress on the connector, and after repeating this process enough times, it will eventually break.
So here's my problem.. Because of how contracts are setup here, I can't open my phone up myself to simply replace the USB port (namely materials, but also certain skills). Also the repair service that is suppose to do the replacement, basically just sucks. They gave me a phone with a bend LCD back last time. I've fixed it myself afterwards back then. I don't want to send it there, except for screen repair.
So I'm looking for a way to either fix this connector permanently without opening my phone, or a specific type of cable focussed on bad connectors, or whatever might help me in this sitation.
Thanks for all your advices!
Wireless charging is ok. Its not as fast as usb but it gets the job done
tactical bacon said:
Wireless charging is ok. Its not as fast as usb but it gets the job done
Click to expand...
Click to collapse
Thanks, but that's only part of the problem. Let's say I need to connect my phone somewhere on the fly for whatever reason. Or are maybe on an airplane or something like that. I'll always need to bring toothpicks to fix the port, up until it breaks.
Mine s7 edge just stopped fast charging one day and PC doesn't recognize the phone anymore. It's still charging slow though.
Kontsnor said:
Thanks, but that's only part of the problem. Let's say I need to connect my phone somewhere on the fly for whatever reason. Or are maybe on an airplane or something like that. I'll always need to bring toothpicks to fix the port, up until it breaks.
Click to expand...
Click to collapse
just use airdroid. can trasnfer files wirelessly.
Well, let me clarify a bit... I know there are workarounds for the issue I'm describing. I could setup SMB and transfer files through that. The heck - I could write my own app, using my own "protocol". Charging can be fixed through wireless charging, thetering can be fixed using the hotspot, adb can also be done wirelessly, and terminal access I could get through an app. I could continue for a while here.
I actually want to fix this specific problem under the given circumstances. Not just dozens of workarounds for specific tasks. Let's say I **** up flashing, and need Odin to restore my device.
there isn't a way to "fix" this without removing a LOT of small, fiddly bits inside the phone. You certainly could get a micro-usb extension cable an leave it plugged into the phone all the time, or MAYBE use a Mophie Juice pack (a battery pack in a case that has a micro usb that plugs into phone and a new port that is on the edge of the case...
Other than that...SOL...
No sorry you can't, its nearly impossible to replace usb port without opening front panel and screen, and there is not a single percent chance to prevent screen from damage when opening front panel and glass, its simply doesn't designed to be opened. Go to samsung care center and give them the fee to replace usb port, if your screen got damaged during repair, they will replace it themselves.
Sent from my S7 Edge using XDA Labs
sbaeder said:
there isn't a way to "fix" this without removing a LOT of small, fiddly bits inside the phone. You certainly could get a micro-usb extension cable an leave it plugged into the phone all the time, or MAYBE use a Mophie Juice pack (a battery pack in a case that has a micro usb that plugs into phone and a new port that is on the edge of the case...
Other than that...SOL...
Click to expand...
Click to collapse
Kinda was afraid of that, thanks for confirming. I like the idea of the case, hadn't thought of that. But the idea of the extension cable got me thinking. I think I'm gonna order some of those magnetic USB cables. They have a small adapter that barely sticks out. Then I simply need a few cables, for work, home and on the road. Because the adapter has no reason on move, it should be alright.
Thanks for your suggestions everyone!

Touchy USB Port

I'm pretty sure I know the answer to this already, but I'm going to ask anyway. When my Nexus is plugged into my computer, the USB is extremely touchy. The slightest poke makes the computer think it was unplugged and just as quickly plugged back in. But! It quick charges and otherwise charges normally on any cable I plug into it, it's just when I have it plugged into the computer that it has issues. And yes, I've used/tried different cables. They all act more or less the same.
I'm 90% sure this means the USB port is on its way out, but I wanted to bounce this off other people before I just went and replaced the port. I know it's a major pain and finding compatible parts is as well. On that note, if someone knows of a reputable place to buy replacement parts for this thing, kindly let me know. Thanks!
Try to find out if there is dust or something in the usb port.
I had it too but with normal charging that the cable would go in not easy, and touching it stopped the charging.
Had to get out the dust and filth with a thin needle. After that all worked ok.
Cable went in smooth again too.

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