New problem - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

As you know, I got the note 3 and I love the phone. In the process of getting her back to un rooted stock and taking the update to 4.4.2, I noticed my battery was charging extremely slow. Or so I thought. I know there are a few different variants of the note 3 out so there are small differences in them. My particular note, the N900V, has the USB 3.0 charging port in it. Well I don't have a USB 3.0 charging cable but was told a regular cable will work also.
But with the regular cable plugged in I get a message on the phone that says "Charging will be faster with the original cable". O.k, I can see that. But here's the problem. The phone isn't charging at all and when the power is off the phone vibrates in pulses and I get strange screen flickers but no charging. Is this because you NEED the 3.0 charger for this phone or does it sound like the charging port is going bad? Or possibly the battery going bad?
Either way, they are simple fixes. I have changed the charging ports in the Note 1 and this phone isn't much different so fairly an easy task. Just wanna know what you guys think may be the problem here. So you guys know, it does charge on the computer, slowly, but it does charge. It however does NOT charge with the wall charger as explained above. The wall chargers I have are made for LG phones and are higher powered charges because LG's are power hogs so I figured they would also work great for the note 3.

cougar214 said:
As you know, I got the note 3 and I love the phone. In the process of getting her back to un rooted stock and taking the update to 4.4.2, I noticed my battery was charging extremely slow. Or so I thought. I know there are a few different variants of the note 3 out so there are small differences in them. My particular note, the N900V, has the USB 3.0 charging port in it. Well I don't have a USB 3.0 charging cable but was told a regular cable will work also.
But with the regular cable plugged in I get a message on the phone that says "Charging will be faster with the original cable". O.k, I can see that. But here's the problem. The phone isn't charging at all and when the power is off the phone vibrates in pulses and I get strange screen flickers but no charging. Is this because you NEED the 3.0 charger for this phone or does it sound like the charging port is going bad? Or possibly the battery going bad?
Either way, they are simple fixes. I have changed the charging ports in the Note 1 and this phone isn't much different so fairly an easy task. Just wanna know what you guys think may be the problem here. So you guys know, it does charge on the computer, slowly, but it does charge. It however does NOT charge with the wall charger as explained above. The wall chargers I have are made for LG phones and are higher powered charges because LG's are power hogs so I figured they would also work great for the note 3.
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Not all cables are created equal. My wife's s4 cable went out and I had one extra laying around and when she charged her phone she got the same message. I got lucky and found a cable on public transportation and we tried it and the message went away and her s4 charges like normal. I still use my s3 cable for my Note and it works just fine. Try a different cable and see what you get.

I tried a different cable but got the same result. So I looked around my house for another charger, I got a few, and what do ya know, a different charger worked and the phone is charging just fine now with the power on or off. I guess that charger was either faulty or the note just didn't like that one.....lol. But it's good to know before I went and spent money on a charging ribbon I didn't need. Thanks Gamer.

cougar214 said:
I tried a different cable but got the same result. So I looked around my house for another charger, I got a few, and what do ya know, a different charger worked and the phone is charging just fine now with the power on or off. I guess that charger was either faulty or the note just didn't like that one.....lol. But it's good to know before I went and spent money on a charging ribbon I didn't need. Thanks Gamer.
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Good, that's what's up...:victory:

Another issue I have come across is my sms and mms. I know allot of people are saying they have had or are having issue with them. My issue is sms is working and mms is working but when I receive a pic it comes in a second, separate text that reads "voicemail, (their name)". My ST voicemail number no longer works either. My notification for VM comes in Verizons number, with is *86 I believe, but that doesn't work either. I have to dial my number to get my VM.
I know these issues are most likely due to it being a Verizon phone trying to use ST AT&T sim and service. It's a PITA but hopefully you guys will know of ways to get these issues worked out.

Related

Phone won't charge via wall adapter

I tried two different wall chargers and the phone won't charge. It says it's charging but it doesn't do anything. Charging via USB is far too slow. I remember seeing another thread and a member recommended going into the battery diagnostics and exiting. I tried that and it worked for a day, but now it's doing the same thing. I tried calling Samsung, but they're giving me a run-around and I'd like to avoid them if necessary. Anyone have any tips?
Take it back where you got it, explain the problem and ask for an exchange. If it won't charge off the wall adapter there's obviously a problem somewhere that's beyond user control.
Just to be clear, you're having issues charging it off of the included wall adapter with the included USB cable attached to both the phone and the wall? I've had issues charging it off of non-official power sources.
FishFaceMcGee said:
Just to be clear, you're having issues charging it off of the included wall adapter with the included USB cable attached to both the phone and the wall? I've had issues charging it off of non-official power sources.
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Yes, I got it semi-working today. It will charge, but extremely slowly. I've left it the since last night and it's only charged 49%. I've called Samsung and they told me that I can't get a warranty replacement (I got it on Kijiji, it was working fine for a while).
Well trouble shooting 101...hard reset the device
leave it on the charger till it is 100%. The battery might need to cablibrate itself once from the intial charge.
But really you should bring it back to the place and receive a replacement...it sounds like a likely to be software defect but could just as well be a hardware defect. Or you might have a faulty wall adapter.

[Q] 5V USB charger controlling my WP7. Is this normal?

I just received my stash of charging gear for my Optimus 7 today, bought from DX. Having read everywhere that USB chargers are 5V +/- 10%, and seeing that the original LG charger outputs 4.8V, I thought my purchase was ok and that this charger would work.
Turns out it doesn't. When I connect the phone to the charger via USB, I lose control of the touchscreen and the system gains a mind of its own. I literally just hold my phone in my hand and stare while it randomly enters hubs and either opens an email message or dials someone. The physical buttons still respond correctly, and it's not until I disconnect the charger from the wall socket or the phone from the USB cable that I can regain control of the phone. My guess is it's a hardware fault and not software.
Granted this unofficial charger cost me around $1, but I got some similar 5V car chargers to go with it, and I've never had problems with other USB chargers.
Unofficial charger specs:
Input: 100-240V 0.15A (0.15A) 50-60hz
Output: 5V 1A
Does someone else have this issue? Is the Optimus 7 an uncommon device for requiring 4.8V input instead of 5V?
Your problem is NOT the charger, as that has nothing to do with the functions of the phone.
Your problem is that your LG Optimus 7 E900 is a DEMO unit, with a DEMO ROM. And until you flash a stock ROM onto your phone, you will experience the demo played out while connected to a power source.
You sure? Because I tried it with the 5V 1A car adapters and no problem, and the original 4.8V 1A charger gives me no problems either.
How do I check my ROM version? Firmware is 1.0.7.10, OS is 7.0.7008.0 after the February update.
Can you get us video on this?
Please excuse the ****ty video quality
That is most fascinating. I recommend you stop using that charger on your phone
So, obviously, you do NOT have the demo ROM as I suspected initially.
Since you say it works with another 5V 1A charger, then I think this specific charger may be sending unexpected, random data signals down the USB cable, resulting in the unresponsive and bizarre behaviour. Since the original charger works well, and charges pretty fast, just stick with that for now.
At least you got the update, here in Canada, we are still waiting for our first update.
And your English is so good, and without any accents...Are you sure you aren't from our here (North America)?
This is true magic Really I have no eplanation on this problem. It is only 0,2V
Yeah, and there I was thinking that the whole point of USB charging is that it's universal and totally compatible, no matter what adapter you buy and what cable you use, provided it connects well.
It seems this is not the case, and I'm weary of trying another third party USB charger, as I still cannot tell if this phenomenon is unique to the Optimus 7 or not. Sadly, the only other MicroUSB phones I have lying around don't actually support charging via this port, just data transfer.
i also admit that im "dazzled" by ur -smart-phone...
probably that adapter is"magical" somehow... did u try it on another phone??
+i also use different chargers but never had any abnormalities so far..
Though i use the original chargers that came with my blackberry 9700 and htc-desire, and just checked the blackberry output is 5v!! i cant read the htc...
So, probably that adapter of yours is a "mutant from another place"...
confirm, htc is also 5v...
ps2- i'm also on 7008, and havent got any issues with charging on both 7004 and 7008
The problem is in the charger, it's too chinese . I had this issue with other touchscreen phones, like SE X8, X10... Just change the charger, obviously it has some hum/noise...
lol...
too chinese? lol
im having the same issue when i use the lg power adapter.. it doesnt always happen but when it happen the touch screen just when berserk.
i always thought that it happens on all units. uh oh
To be honest, I thought you were crazy till I bought a Chinese adapter as well. Don't know the voltage, but I'll check it tomorrow. I think it might have to do with the way the unit is shielded, or not. The only time I wiggs out is when I leave it on the desk, but as soon as I pick it up and pull it a few inches away form the desk or any other object it works fine. But as soon as I put it back down, the screen does the same thing.
I have a usb plug that I plug into the computer that didn't do that at the same desk, I'm going to bring in my other charger and see if it rule out the outlet / interference or just the cheap a$$ adapter....
The only part that worries me, and the only reason I might stop using it, is it takes a bit from the time I unplug it to the time the phone realizes it's unplugged and the charging icon stops. Which doesn't happen with any other charger.
I had this problem too.. until I realized it affected my other touch screen devices too (Galaxy S, Galaxy Tab)... Turns out the 5V charger was the problem. Replaced it with a 5V charger of Philips/Belkin/Samsung/LG and all worked..
The unbranded 5V chargers don't work well with capacitive screens as they seem to be letting off some extra current.

S4 will not charge with AC charger; only USB

Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my AC (wall charger) and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
freddywhite said:
Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my PC and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
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Click to collapse
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
Reinaldo33897 said:
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
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I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
freddywhite said:
I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
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Click to collapse
Maybe see the results by changing the charger you're using?
r8revealed said:
Maybe see the results by changing the charger you're using?
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I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
freddywhite said:
I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
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Click to collapse
I doubt it's a ROM issue, but there's no harm in reverting back to stock to see the results (assuming you've backed it up). If it all fails, i think you should unroot and send it to Samsung for the warranty. Software problems are somewhat easier to fix here than hardware, so it may be the best option to let Samsung handle it.
I had similar problems with my Note 2 before and now with my S4. What I found was, sometimes the usb cable wasn't tightly plugged into the wall charger. Once I've made sure of this, I've been able to charge (AC) every time.
I found this article that indicates that the S4 is looking for special sauce on the D+D- pins.
http://www.anandtech.com/show/6914/samsung-galaxy-s-4-review/2
Obviously the Galaxy S 4 will charge with any USB charger, but the charge time will simply be longer. Samsung uses a voltage divider and signals the presence of their own charger by sending 1.2-1.3 V across the D+ / D- pins, this is similar to what Apple does with 2.0 or 2.8 V across the pins for various USB chargers they've shipped over the years. This signaling is essentially Samsung's proprietary tablet charging signaling which they've employed on the Galaxy Note 2 and now SGS4, in fact the two use the same exact charger, so it's worth tossing out your old ones and getting the appropriate one to take advantage of the faster charging.
However I do not believe this to be 100% true. I think not all chargers will work..
I took a charger that is very vanilla (Wall charger but the D+D- pins are NC) and it works with the S3 and NEXUS7 but does not work with the S4.
This charger uses a stock USB cable so I took a wall charger that had gone bad but had a dedicated cable and hacked off the end and wired up my own cable...
That works! So it appears that the S4 will only charge properly with certain chargers that do something to the D+D- pins (either shorting them with a resistor like the article indicates
I then took a look at the cable I used to replace. It is a Motorola cable and it has the ID pin pulled high built into the cable... So I suspect that is required for the phone to work... But to fast charge it will need the special sauce indicated above!
Had the same issue and found the solutions which worked for me. Go into the developer mode and deactivate the usb debug mode.
Had the exact same issue. I took a soldering iron to my charging port on my phone. Problem solved. The ID pin had a bad joint.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
I have a strange issue, my s4 is detected by pc, charges normally with usb ( wall or pc charge ) my battery is full but when I take the cable from microUSB port and s4 should work with the battery, turns off and consumes no battery, it's like refusing to use the battery and that it is full! battery checked on a sph l 720
I've tried installing other roms with safestrap but I still have the same problem, refuses to consume battery and while the battery is at 100% ,my s4 shows 0% if I disconnect the usb cable... game over. However, I can be on the safestrap menu for hours only with the battery, no problem, is a problem of rom I think but did not know how to fix it .. : (
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
crazy_dr0id said:
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
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Click to collapse
I'd guess it's the charger. Get a new one
Sent from my Nexus 5 using XDA Free mobile app
I had the same problem. S4 will recognize charger as USB charger, not AC. solution was to clean usb port connector, was some cloth covering wires. then restarted and worked ok
I am having trouble charging the phone the same way. I have reset the phone 3 times and still can't get a charge.

[Q] Galaxy S4 won't charge

I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Having exactly the same problem... couldn't find over the internet a solution yet or a position about it...
Affraid it's a hardware issue and have to send to the assistance...
Anyone know what to do?
Yup having the same issues - but i noticed only having charging issues when battery reaches 20% or the low battery notification pops up
it detects that a usb is connected but it wont charge
Solutions:
- dont let it go below 20 which is ****
- some people claim that if you use a 5pin charger instead of the 4pin which samsung includes solves the prob
Mine is a little more serious I think... haven't found a solution like that yet.
I have to connect/disconnect multiple times and it suddenly works.
But between those connects/disconnects it presents multiple problems, it appears on notification bar "Dock Connected", sometimes appears "Dock Connected" and on the notification bar appears "Suggested Apps (Anchoring)", other times it appears "Dock Connected" and the volume bar appears on the screen and stay there freeze (the phone works, but the bar doesn't disappear)... Sometimes the phone starts charging and suddenly stops, other times it says it's charging and if I remove the charger it keeps the charging symbol on the battery icon...
It's completely crazy, gonna take to service I guess.
Have you tried blowing out the usb connector on the phone with a can of compressed air?
If there is a minute piece of dust there it may be shorting something out - error that dock is connected. I know this happens to other phones, there was a big thread about it on the S3 forum. Might be a simple little thing like that...
Unfortunately that doesn't work for me, will send to service, let's see.
have you solved this problem and how?????
rokashi said:
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
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have u sved this problem ??
ihave same problem plz rply.
jkgohil29 said:
have u sved this problem ??
ihave same problem plz rply.
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Click to collapse
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
ZonderZout said:
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
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Click to collapse
Had this problem today. Suddenly out of nowhere "Dock is connected" message appeared after plugging the charger in and out. Tried to clean out the dock with stick and cotton on the edge. Then turned off and plugged in charger. Problem exists. Phone charges but stops regularly. It is very annoying when you dont know how to fix this kind of problem.
Any new solutions?
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
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Click to collapse
Amazing! I've dealing with this problem for weeks and internet didn't give me any good answer, but the whole problem was a baterry monitor apk that for some reason was interfiering with the charger. Thank you so much!
I had this problem too and in my case it was a hardware problem. When i start the charging it kept repeating the start proces of charging with the vibration and the grey battery icon(in case the phone was turned off). The battery icon with the green charging light just didn't showed up. I tried many things but nothing helped. I let the phone keep charging for the whole night but in the morning i saw that it didn't charged anyway!
Then i went to a local phone reparation shop(none official samsung) and they knew immediately recognized the problem and it was the usb/charging connector where you plug it in the phone. They fixed it in 1 hour for a cheap price and from then(i think a few months ago) it charges back perfectly. It seems it's a disease with S4's.
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
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Kamo777 said:
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
You probably got some water damage in your port. What you need to do is clean it. I used pure alcohol and a toothbrush for that. After that I flashed a custom kernel so I could enable fast charge true usb.
That's the reason your phone is charging slowly, it thinks it's connected true usb. So you need to boost the usb charging. After a few charge cycles I could revert back to my standard kernel and the problem was fixed.
I think ur right Lenny.
Mine S4 got wet last weekend and now i am also getting the " Dock is connected" message when i plug in the charger cable.
I can charge my phone but sometimes while charging i hear the sound go off and on what you hear when unplugging the charger.
I will try your solution and hope it will fix mine too. Thanks for posting ur tip!
I suggest you go buy a new genuine cable for an s4, the s4 does actually require a special cable capable of 2A charge rate otherwise you can end up in all sorts of bother.
Thank you all for sharing tips. I cleaned the port as suggested, then replaced my cable. Now everything is back to normal.
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Lucky you :good:
Same problem - galaxy s6
Hi there - same problem, on my 128gb s6. started this morning. Yesterday everything fine, would charge when connected via USB to both laptop and to regular samsung usb power unit. Have now tried 3 different USB cables including the samsung cable, 3 different usb power units and of course tried all 3 cables in laptop usb port. Have checked phone's usb port - clean as a whistle. Have rebooted both connected and unconnected. Started getting 'dock connected' message, now it just wont charge, although starts up fine. I take very good care of the phone, so no water damage or untoward shock damage (never get it wet, never drop it). Remaining battery charge seems to fluctuate between 30% and 40+ %, depending upon whether it's plugged in or not. If I turn it off, then connect usb cable, the phone just reboots, still not charging. I then turn it off and see no green battery charging screen, as I used to seen when connected but turned off. Should I just hard reset and take to repair shop? Still under warranty.
I would return the phone for a warranty repair. Software would not usually prevent the phone from charging when powered off.
As a final test, see if the s6 will charge wirelessly, assuming you have access to a qi charging pad and the s6 has a built-in qi receiver like the North American version of the s6.

Very bizarre battery problem with my Note 4

Hi Guys,
Really need some help here. Just recently my note 4 has been failing to charge properly. When I plug my charger, it will charge for a few minutes with my official Samsung Charger but it will stop even with that. It will not charge at all connected to my laptop or my in car charger. This is what I have done so far..
1) Have bought a new battery (phone is 2 years old) New battery made no difference.
2) Have cleaned the hell out of the bottom connector on the phone (does nothing)
Not sure what else it can be. I love this phone and dont want to get rid but cant understand what is wrong.
So new battery, clean connectors, several re starts, taking out cleaning the sim and everything in the phone. What the hell else could it be??
Please help!!!
Fonejackerjon said:
Hi Guys,
Really need some help here. Just recently my note 4 has been failing to charge properly. When I plug my charger, it will charge for a few minutes with my official Samsung Charger but it will stop even with that. It will not charge at all connected to my laptop or my in car charger. This is what I have done so far..
1) Have bought a new battery (phone is 2 years old) New battery made no difference.
2) Have cleaned the hell out of the bottom connector on the phone (does nothing)
Not sure what else it can be. I love this phone and dont want to get rid but cant understand what is wrong.
So new battery, clean connectors, several re starts, taking out cleaning the sim and everything in the phone. What the hell else could it be??
Please help!!!
Click to expand...
Click to collapse
1.Open dialer and dial *#0228# and press (quick start)at the bottom and hit YES this will reset battery stats and clear and battery calibration issues then turn off your phone and charge full to 100% to recalibrate battery stats.
2.if the 1st method dosent works then Try factory reset
3.flash stock firmware in odin.
Trex888 said:
1.Open dialer and dial *#0228# and press (quick start)at the bottom and hit YES this will reset battery stats and clear and battery calibration issues then turn off your phone and charge full to 100% to recalibrate battery stats.
2.if the 1st method dosent works then Try factory reset
3.flash stock firmware in odin.
Click to expand...
Click to collapse
​Thanks but tried that and it say's 'invalid mmi code.' Tried factory reset as well still no joy. I just don't get it sometime it will charge for 10 minutes then just stop for no reason. Also when phone swtiched off it doesn't charge at all but vibrates intemittently. Any other suggestions? Thanks for your help.
grsjohn said:
Maybe your charging connector has a problem, test your battery in another phone
Click to expand...
Click to collapse
Thanks but I have three different batteries for my Note 4 and they all do this. I fear there is something wrong with the connector in my phone, although it doesn't explain why it will charge for longer sometimes than others, this is what annoys me, its totally random!!! last night I got a full charge out of my phone, today, tried charging and nothing!!!
This is genuine mystery, has my phone got a virus or something?? Why does it charge sometimes then not other times?
I don't want to give up my Note 4 I love the damn thing, any further help would be appreciated with virtual alcohol!
Might be interesting to get one of those Qi wireless charging receivers and a wireless charger to see if it charges correctly that way, bypassing the USB port.
EDIT: I use the Fonesalesman one and a Choetech 3-coil charger.
​
Kinsman-UK said:
Might be interesting to get one of those Qi wireless charging receivers and a wireless charger to see if it charges correctly that way, bypassing the USB port.
EDIT: I use the Fonesalesman one and a Choetech 3-coil charger.
Click to expand...
Click to collapse
Hmmm.... that's a good idea, but I thought that the note 4 wasnt capable to charge wireless without an adaptor that that
plugs into the USB port.
I could be wrong though.
Fonejackerjon said:
​
Hmmm.... that's a good idea, but I thought that the note 4 wasnt capable to charge wireless without an adaptor that that
plugs into the USB port.
I could be wrong though.
Click to expand...
Click to collapse
I use wireless charging every day, never used the USB port except occasionally to copy large files over and to activate Helium for backup. It does, of course, take longer to charge, but I have a couple of wireless chargers about and just set the phone on whenever I'm near one. Phone rarely drops below 50% charge except if I'm out all day.
You need one of these, once you put the back cover on you'll hardly know it's there - I have a UAG case on too, so it's basically invisible:
https://www.amazon.com/N4-SlimPWRcard-integrated-compatible-recommended/dp/B00OFKS66G
and a wireless charger like one of these:
https://www.amazon.com/Wireless-Charger-CHOETECH-Charging-Samsung/dp/B017U9FVKW
Hope this helps.
I bought a orignal bulky wireless cover, then modifit it and removed the qi plate and put it in the phone and use original cover..more slim and works
Thow i suspect that its other hardware falire..my phone is freezing/restarting without any damn special reason, wireless charge dosent work sometimes, it restarts while wireless charging ...all behaviour having something to do with the Power! i have 3 batteries.
O i think its something to do with hardware, thow i will test flashing a stock room again just to be sure. if nothing above helps u can do the same then if problem still remains so you need to take it to a repair shop.
3kgt said:
I bought a orignal bulky wireless cover, then modifit it and removed the qi plate and put it in the phone and use original cover..more slim and works
Thow i suspect that its other hardware falire..my phone is freezing/restarting without any damn special reason, wireless charge dosent work sometimes, it restarts while wireless charging ...all behaviour having something to do with the Power! i have 3 batteries.
O i think its something to do with hardware, thow i will test flashing a stock room again just to be sure. if nothing above helps u can do the same then if problem still remains so you need to take it to a repair shop.
Click to expand...
Click to collapse
Very annoying problem and one that frustrates me because its random! I got it charging for 25 minutes tonight before it, all of a sudden for no reason stops at 44%....
However I today received an external charger that I bought of eBay for a mere £5.99 it's great. Although it means I have to keep swapping batteries, it's by far the most cost effective solution. Until I see a phone that is a significant leap above the Note 4 I refuse to upgrade which, quite frankly the S.7 isn't...

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