I tried two different wall chargers and the phone won't charge. It says it's charging but it doesn't do anything. Charging via USB is far too slow. I remember seeing another thread and a member recommended going into the battery diagnostics and exiting. I tried that and it worked for a day, but now it's doing the same thing. I tried calling Samsung, but they're giving me a run-around and I'd like to avoid them if necessary. Anyone have any tips?
Take it back where you got it, explain the problem and ask for an exchange. If it won't charge off the wall adapter there's obviously a problem somewhere that's beyond user control.
Just to be clear, you're having issues charging it off of the included wall adapter with the included USB cable attached to both the phone and the wall? I've had issues charging it off of non-official power sources.
FishFaceMcGee said:
Just to be clear, you're having issues charging it off of the included wall adapter with the included USB cable attached to both the phone and the wall? I've had issues charging it off of non-official power sources.
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Yes, I got it semi-working today. It will charge, but extremely slowly. I've left it the since last night and it's only charged 49%. I've called Samsung and they told me that I can't get a warranty replacement (I got it on Kijiji, it was working fine for a while).
Well trouble shooting 101...hard reset the device
leave it on the charger till it is 100%. The battery might need to cablibrate itself once from the intial charge.
But really you should bring it back to the place and receive a replacement...it sounds like a likely to be software defect but could just as well be a hardware defect. Or you might have a faulty wall adapter.
Related
Helloes guys and goils.
I have a HTC wiz, and for a good few weeks now I have had problems with it.
First off, It would NOT charge through the Wall Socket OR USB, I let it run down over XMas and it's not been the same again.
It just will not charge or come on.
When I plug it into USB it looks as if it is charging, with the Orange light and The power bar turns to the socket looking thing, but when I leave it to charge it just goes off and doesnt come back on.
When I plug it into the wall socket the HTC does not respond.
I have been asking my mate in work to put it in his and charge it via HIS wall charger, which has worked a few times, but I seem to be getting a very awful run out of my battery.
I am thinking it is the phone and NOT the battery as i first thought, I dunno, im scared of throwing up £30 notes on a new battery only to find it is the phone.
What do you guys think I should do?
I heard somewhere that it is a SOFTWARE based charge and not a hardware based charge, what does that mean?
DO u think a flash would help it? I cant see it myself.
Or is my HTC just goosed?
Well
I can speak from experience when I tell you my wizard nuked 2 batteries...
how I dont know.
Hopefully one of the gurus can shed some light on your situation
(¯`·._.·[LaZaRuS]·._.·´¯) said:
. . .
I am thinking it is the phone and NOT the battery as i first thought, I dunno, im scared of throwing up £30 notes on a new battery only to find it is the phone. . .
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If you do replace the battery, look on eBay - I got a new 1250 mA battery (there are also 1100 mA versions, don't get that) for $13.99US including shipping - works great!
Make sure its nothing simple... Try the USB cable plugged directly into the computer without using a USB hub (if you are) and different USB ports on the back of the computer. Also try different outlets for the AC adapter. If still nothing else I'd even ask for help from your local cell phone store (put on a sad face) and see if they'll lend you a power cord and or swap out batteries to see if they can reproduce the problem on a different Wizard, battery, etc.
There has been many posts on this subject with several different fixes.. i would suggest searching and reading and you can find your answers
My case
Hi,
I had somewhat similar problem with mine. My porblem was that I bought the Wizard with a Motorola charger. It had the same mini usb plug and when I plugged it to charge, the led on the wizard was orange and the Wizard indicated its charging, but the moment I unlugg it, the battery indicator was coming back to its previous state. My solution is to use the PC USB to charge it, on a couple of occasions I had the battery completely drained and had to "jump start it" by connecting the wires from the usb directly to the + and - of the battery. Even used once my good old AA Ni-MH charger to jump start the battery and it worked.
So perhaps you are not getting power from the cable, why not try with different charger or charging from another USB source (PC).
Hope this helps
Just happened to me tonight. Thought that my Wizard was toast as well.
I merely took the battery out for 10 minutes, put battery back in, and plugged device into original wall charger. All is well now.
-Jeff
Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my AC (wall charger) and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
freddywhite said:
Last night I was charging my S4 in my car adapter, but noticed the cattery was still going down. I went home and plugged it into my PC and went to bed. The next morning the S4 was dead and couldn't charge. The only solution was to plug it in my computer and went an hour for it to get some charge back.
I have a root i337m running rootbox 4.1, and I went into TWRP to wiped the phone and installed the ROM again - no luck.
Is this a battery issue, a software issue or a whole device issue? Thanks.
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Click to collapse
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
Reinaldo33897 said:
I don't think its a rom issue. I tried charging via USB as well and had phone charging a few hours and it ate crap. So I only charge via AC outlet only. USB charges but at a very slow pace.
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I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
freddywhite said:
I made an error in the OP - I meant to say I left it to charge on the wall and I got nothing.
Right now, the charge light doesn't even come on if I plug it with AC.
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Maybe see the results by changing the charger you're using?
r8revealed said:
Maybe see the results by changing the charger you're using?
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I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
freddywhite said:
I've tried 3-4 different chargers and cables, same issue. Charges slowly through PC,doesn't charge at all with AC. Did a factory reset after reverting to stock FW, no luck.
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Click to collapse
I doubt it's a ROM issue, but there's no harm in reverting back to stock to see the results (assuming you've backed it up). If it all fails, i think you should unroot and send it to Samsung for the warranty. Software problems are somewhat easier to fix here than hardware, so it may be the best option to let Samsung handle it.
I had similar problems with my Note 2 before and now with my S4. What I found was, sometimes the usb cable wasn't tightly plugged into the wall charger. Once I've made sure of this, I've been able to charge (AC) every time.
I found this article that indicates that the S4 is looking for special sauce on the D+D- pins.
http://www.anandtech.com/show/6914/samsung-galaxy-s-4-review/2
Obviously the Galaxy S 4 will charge with any USB charger, but the charge time will simply be longer. Samsung uses a voltage divider and signals the presence of their own charger by sending 1.2-1.3 V across the D+ / D- pins, this is similar to what Apple does with 2.0 or 2.8 V across the pins for various USB chargers they've shipped over the years. This signaling is essentially Samsung's proprietary tablet charging signaling which they've employed on the Galaxy Note 2 and now SGS4, in fact the two use the same exact charger, so it's worth tossing out your old ones and getting the appropriate one to take advantage of the faster charging.
However I do not believe this to be 100% true. I think not all chargers will work..
I took a charger that is very vanilla (Wall charger but the D+D- pins are NC) and it works with the S3 and NEXUS7 but does not work with the S4.
This charger uses a stock USB cable so I took a wall charger that had gone bad but had a dedicated cable and hacked off the end and wired up my own cable...
That works! So it appears that the S4 will only charge properly with certain chargers that do something to the D+D- pins (either shorting them with a resistor like the article indicates
I then took a look at the cable I used to replace. It is a Motorola cable and it has the ID pin pulled high built into the cable... So I suspect that is required for the phone to work... But to fast charge it will need the special sauce indicated above!
Had the same issue and found the solutions which worked for me. Go into the developer mode and deactivate the usb debug mode.
Had the exact same issue. I took a soldering iron to my charging port on my phone. Problem solved. The ID pin had a bad joint.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
I have a strange issue, my s4 is detected by pc, charges normally with usb ( wall or pc charge ) my battery is full but when I take the cable from microUSB port and s4 should work with the battery, turns off and consumes no battery, it's like refusing to use the battery and that it is full! battery checked on a sph l 720
I've tried installing other roms with safestrap but I still have the same problem, refuses to consume battery and while the battery is at 100% ,my s4 shows 0% if I disconnect the usb cable... game over. However, I can be on the safestrap menu for hours only with the battery, no problem, is a problem of rom I think but did not know how to fix it .. : (
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
crazy_dr0id said:
I'm having the same issue as the original poster. The USB port is good, charges fine when connected to PC (although much slower because of different mVS). Have tried amidst everything and nothing fixes it. I've turned debugging mode off and back on, restore to backup, complete wipe and reinstall of 2 ROMs with and without apps, fix permissions, different kernels, different USB cables... The adaptor is in good condition. But when plugged in while on my phone doesn't recognize that's it's connected. Previously out would give a false charging reading. If off sometimes I got the grey bar battery but note is just vibrating every few seconds. Idk what to do...
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Click to collapse
I'd guess it's the charger. Get a new one
Sent from my Nexus 5 using XDA Free mobile app
I had the same problem. S4 will recognize charger as USB charger, not AC. solution was to clean usb port connector, was some cloth covering wires. then restarted and worked ok
I am having trouble charging the phone the same way. I have reset the phone 3 times and still can't get a charge.
HELP! Used "incompatible" USB cable all night, now only charges w/ computer USB port!
Okay I know this sounds crazy, but I've tried 3 cables, 2 car charges, and 2 wall charges that all worked previously... And what I've found is that I can only get my LG G2 to charge when its plugged into a computer USB port. I've got car chargers that are both 1A and 2A, as well as wall chargers with varying amperage ratings too. And they all used to charge the phone and even still do charge my Samsung S3! Also the same USB cable that won't charge the phone when plugged into a car or wall charger, WILL charge it when its plugged into a computer!!??!
And to make things even more strange, Android reports the phone as "Charging", but the percentage never goes up. And using CurrentWidget or BatteryMonitorWidget, the phone shows as "Plugged In" but shows "DIScharging" and shows the mAh utilization as draining at 18mA...
The only thing I did differently is that last night, I used the USB cable that came with my ChromeCast device to charge the phone. I plugged it into the LG USB adapter that came with the phone. I didn't realize until this morning though that a message had popped up saying the phone was "incompatible" with the the charger/cable and that I should unplug it avoid possible damage..
Did that possibly break the charging capabilities?? That seems not possible...
:crying:
Gotta ask... Have you powered down and rebooted to see if that clears it up?
Sent from my VS980 4G using Tapatalk
kyler13 said:
Gotta ask... Have you powered down and rebooted to see if that clears it up?
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Click to collapse
Unfortunately yes I have...
It's a shame you didn't see the warning message as soon as you plugged it in. Can you take it back under warranty? Sounds like it did do the damage it warned you about. The last ditch effort I would suggest is do a factory reset and see if that fixes it. If not, take it back.
Oaklands said:
It's a shame you didn't see the warning message as soon as you plugged it in. Can you take it back under warranty? Sounds like it did do the damage it warned you about. The last ditch effort I would suggest is do a factory reset and see if that fixes it. If not, take it back.
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Yea, I'm hoping not.. I may have to factory reset.. Boo... But I'm having trouble believing that a normal USB cable REALLY could do damage though.. I have another charger/cable combo that I keep plugged in on the wall in the kitchen and use it all the time for my S3. When I plug the G2 into that charger, it gives that same "incompatible charger" message. But what is so different about this phone that prevents it from being charged by any standard USB cable..??
tstretch said:
Yea, I'm hoping not.. I may have to factory reset.. Boo... But I'm having trouble believing that a normal USB cable REALLY could do damage though.. I have another charger/cable combo that I keep plugged in on the wall in the kitchen and use it all the time for my S3. When I plug the G2 into that charger, it gives that same "incompatible charger" message. But what is so different about this phone that prevents it from being charged by any standard USB cable..??
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I have a handful of charges at home and they all output different levels of power... though most are much less than LG G2 default charger.
Okay REALLY strange... NOW, the chargers charge my phone, but only show charge them.. Using the LG charger & cable, only slow charging is possible..
Seems my other charges are working now too.... Anyone have any thoughts?
Hi there,
I have a big problem with charging my Galaxy S4. It only charges with my notebook USB Port, my AC-adapter does not work.
In the battery menu I can see that AC is connected, when I plug my adapter in. But charging does not work with my device.
Over USB I can charge slowly. This isn't a software problem, I have done some resets and firmware changes since the problem.
Maybe my phone got a little bit wet earlier. Could this be the problem? Can I fix this with changing the USB port part of the hardware?
colli666 said:
Hi there,
I have a big problem with charging my Galaxy S4. It only charges with my notebook USB Port, my AC-adapter does not work.
In the battery menu I can see that AC is connected, when I plug my adapter in. But charging does not work with my device.
Over USB I can charge slowly. This isn't a software problem, I have done some resets and firmware changes since the problem.
Maybe my phone got a little bit wet earlier. Could this be the problem? Can I fix this with changing the USB port part of the hardware?
Click to expand...
Click to collapse
Already Tried to replace the charging cable?
Androiders96 said:
Already Tried to replace the charging cable?
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Yes, I tried another cable but had no success
I dunno if I can ask it here, but i don't charge over usb, i mean it just "hold" the power level for me. Is that normal ?
Is your AC outlet working ?
Having issue where S4 only charges with USB and vibrates when using AC charger
I've been having some issues with my S4. I did recently get it a little wet, but it's working fine in all cases except charging. I have my phone next to my bed charging every night. I noticed it was dead one morning, but I figured I didn't connect the charger properly. The next night I noticed it was vibrating every 5 seconds or so, but the phone had turned off due to a low battery. Very strange behavior.
I realized that it would start charging, but it would stop between 1-3 minutes. The the phone would vibrate and not charge.
I've ready MANY posts from others with the same issue and someone mentioned their phone charges over USB. Seemed odd, but I tried it and voila, my phone charged perfectly. I have many samsung cables, none of which work. It's definitely not the cable. I can plug a samsung cable into my phone connected to AC and it doesn't work. I pull the USB portion out of the AC charger and plug into a computer and it immediately and consistently charges. The battery holds its charge as expected, so it doesn't appear to be a battery issue.
I've tried the developer mode options - no luck.
I've tried bending the charging prong - no luck.
I've tried blowing out the charging port with compressed air - no luck.
I recently got an update pushed to my phone (Sprint), but I don't think it was happening right after the update. Seems like a likely software issue.
I did get my phone a little wet recently, actually it was my young children throwing water at me.
I've read so many posts and nobody seems to have a good answer for this issue. Any suggestions are appreciated.
So I have a strange problem. A few days ago I discovered the phone was charging so slowly and on the lock screen a text appeared: "Charging slowly". It's equivalent to USB charging with a PC or notebook. However I use wall charger the same as before, from October 2017. Ok, I thought the charger has some failures, tried an other one. Same.. "Charging slowly" (I used this second charger before and it worked well..) Then I changed the cable. Same message (I also used this cable so 100% it's not defective).
I tried 3 roms. Refleashed the stock, RR and AEx. Tried different kernels: void, mint, franco. Nothing has changed.
May it be a hardware-related issue?
Thank you
Hi did you managed to find a fix?
I am having the same issue - lock screen a text appeared: "Charging slowly". Switched few cables still having same problem. I am convinced is not cable or charger issue.
Your wall charger is most likely the problem, even official can fail, you need a powerful aftermarket to test, it could be the cable but most likely the charger no providing enough power.
No A1 but android, see here: https://android.stackexchange.com/q...d-phone-charging-slowly-how-to-make-it-faster
I use either samsungs ep-ta20ewe or lg's mcs- h04er charging between 1600-2000 mA in accubattery pro.
I've switched few cables and 2A chargers. All getting the same "Charging slowly message"
The reason why most of you are charging so slow is because most likely, your phones are warm
As soon as the battery reaches 38°c, charging begins to slow down and will continue to be slow unless you cool the phone down
The battery temp is ok. 34°C
Solution: USB module replacement
I got back my A1 about two weeks ago. The service replaced the USB module at the bottom of the phone and now it works. I used a Tronsmart QC2 charger before. Since it's been repaired I use the stock charger. I was a bit curious and tried a few days ago with the Tronsmart. Same message: "charging slowly".
I think my Tronsmart charger is deffective and now I avoid using it..
Sum up, the repair shop diagnosed the problem. The phone became deffective but they are not sure why. The USB module replace turned it good again but with the Tronsmart charger it still doesn't work. I have to use the stock charger.
(also works with other chargers from my old Samsung phones). Interesting.
(they changed the USB module under warranty, but otherwise it costs in Hungary 10 000 HUF (~31 EUR, ~36 USD).
(refer to my thread opening post, before the USB replacement, the charging with the stock one was as slow as with other chargers, ~200mah, after replacement it's ~1800mah again)
I replaced the A1 USB C module and this fixed the problem
airyshaggy said:
I replaced the A1 USB C module and this fixed the problem
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The same solution as in my case. Nice to hear it fixed this annoying issue.
I was running into the same problem, but after 2 months of replacement I got the message of charging slowly again. Been trying to change the adapter and cable but still not working, til I got the idea to use my mac's charger and it works. I don't know why, anyone's having this issue?
inaitsil said:
I was running into the same problem, but after 2 months of replacement I got the message of charging slowly again. Been trying to change the adapter and cable but still not working, til I got the idea to use my mac's charger and it works. I don't know why, anyone's having this issue?
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Click to collapse
Install Ampere from the Play store and check the speed. It should be ~1400mha.
Having the same issue but i found a tricky solution
I am currently running dotOS and earlier I was on Pixel Experience...on the lock screen i used to get this message along with the current and the voltage readings (mA and V) so all I did was I tried to remove and put the cable back in the phone and everytime the values changed a bit....doing this 3-4 times gave me the reading around (1700-2000) mA and 3(.9-4.1)V and the message said charging...and sometimes it said charging rapidly....and if it didn't work out then I flipped the cable( like I was putting the USB in the wrong direction).....WORKS EVERY TIME