Very bizarre battery problem with my Note 4 - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi Guys,
Really need some help here. Just recently my note 4 has been failing to charge properly. When I plug my charger, it will charge for a few minutes with my official Samsung Charger but it will stop even with that. It will not charge at all connected to my laptop or my in car charger. This is what I have done so far..
1) Have bought a new battery (phone is 2 years old) New battery made no difference.
2) Have cleaned the hell out of the bottom connector on the phone (does nothing)
Not sure what else it can be. I love this phone and dont want to get rid but cant understand what is wrong.
So new battery, clean connectors, several re starts, taking out cleaning the sim and everything in the phone. What the hell else could it be??
Please help!!!

Fonejackerjon said:
Hi Guys,
Really need some help here. Just recently my note 4 has been failing to charge properly. When I plug my charger, it will charge for a few minutes with my official Samsung Charger but it will stop even with that. It will not charge at all connected to my laptop or my in car charger. This is what I have done so far..
1) Have bought a new battery (phone is 2 years old) New battery made no difference.
2) Have cleaned the hell out of the bottom connector on the phone (does nothing)
Not sure what else it can be. I love this phone and dont want to get rid but cant understand what is wrong.
So new battery, clean connectors, several re starts, taking out cleaning the sim and everything in the phone. What the hell else could it be??
Please help!!!
Click to expand...
Click to collapse
1.Open dialer and dial *#0228# and press (quick start)at the bottom and hit YES this will reset battery stats and clear and battery calibration issues then turn off your phone and charge full to 100% to recalibrate battery stats.
2.if the 1st method dosent works then Try factory reset
3.flash stock firmware in odin.

Trex888 said:
1.Open dialer and dial *#0228# and press (quick start)at the bottom and hit YES this will reset battery stats and clear and battery calibration issues then turn off your phone and charge full to 100% to recalibrate battery stats.
2.if the 1st method dosent works then Try factory reset
3.flash stock firmware in odin.
Click to expand...
Click to collapse
​Thanks but tried that and it say's 'invalid mmi code.' Tried factory reset as well still no joy. I just don't get it sometime it will charge for 10 minutes then just stop for no reason. Also when phone swtiched off it doesn't charge at all but vibrates intemittently. Any other suggestions? Thanks for your help.

grsjohn said:
Maybe your charging connector has a problem, test your battery in another phone
Click to expand...
Click to collapse
Thanks but I have three different batteries for my Note 4 and they all do this. I fear there is something wrong with the connector in my phone, although it doesn't explain why it will charge for longer sometimes than others, this is what annoys me, its totally random!!! last night I got a full charge out of my phone, today, tried charging and nothing!!!
This is genuine mystery, has my phone got a virus or something?? Why does it charge sometimes then not other times?
I don't want to give up my Note 4 I love the damn thing, any further help would be appreciated with virtual alcohol!

Might be interesting to get one of those Qi wireless charging receivers and a wireless charger to see if it charges correctly that way, bypassing the USB port.
EDIT: I use the Fonesalesman one and a Choetech 3-coil charger.

​
Kinsman-UK said:
Might be interesting to get one of those Qi wireless charging receivers and a wireless charger to see if it charges correctly that way, bypassing the USB port.
EDIT: I use the Fonesalesman one and a Choetech 3-coil charger.
Click to expand...
Click to collapse
Hmmm.... that's a good idea, but I thought that the note 4 wasnt capable to charge wireless without an adaptor that that
plugs into the USB port.
I could be wrong though.

Fonejackerjon said:
​
Hmmm.... that's a good idea, but I thought that the note 4 wasnt capable to charge wireless without an adaptor that that
plugs into the USB port.
I could be wrong though.
Click to expand...
Click to collapse
I use wireless charging every day, never used the USB port except occasionally to copy large files over and to activate Helium for backup. It does, of course, take longer to charge, but I have a couple of wireless chargers about and just set the phone on whenever I'm near one. Phone rarely drops below 50% charge except if I'm out all day.
You need one of these, once you put the back cover on you'll hardly know it's there - I have a UAG case on too, so it's basically invisible:
https://www.amazon.com/N4-SlimPWRcard-integrated-compatible-recommended/dp/B00OFKS66G
and a wireless charger like one of these:
https://www.amazon.com/Wireless-Charger-CHOETECH-Charging-Samsung/dp/B017U9FVKW
Hope this helps.

I bought a orignal bulky wireless cover, then modifit it and removed the qi plate and put it in the phone and use original cover..more slim and works
Thow i suspect that its other hardware falire..my phone is freezing/restarting without any damn special reason, wireless charge dosent work sometimes, it restarts while wireless charging ...all behaviour having something to do with the Power! i have 3 batteries.
O i think its something to do with hardware, thow i will test flashing a stock room again just to be sure. if nothing above helps u can do the same then if problem still remains so you need to take it to a repair shop.

3kgt said:
I bought a orignal bulky wireless cover, then modifit it and removed the qi plate and put it in the phone and use original cover..more slim and works
Thow i suspect that its other hardware falire..my phone is freezing/restarting without any damn special reason, wireless charge dosent work sometimes, it restarts while wireless charging ...all behaviour having something to do with the Power! i have 3 batteries.
O i think its something to do with hardware, thow i will test flashing a stock room again just to be sure. if nothing above helps u can do the same then if problem still remains so you need to take it to a repair shop.
Click to expand...
Click to collapse
Very annoying problem and one that frustrates me because its random! I got it charging for 25 minutes tonight before it, all of a sudden for no reason stops at 44%....
However I today received an external charger that I bought of eBay for a mere £5.99 it's great. Although it means I have to keep swapping batteries, it's by far the most cost effective solution. Until I see a phone that is a significant leap above the Note 4 I refuse to upgrade which, quite frankly the S.7 isn't...

Related

Brand new Atrix won't charge. Green LED.

I installed/flashed Gingerblur yesterday and it was working fine for the whole day. At night, I put it back into it's case because I'm still waiting for my New Screen Protector and Case to come. I take really good care of it. Then I did not use the phone for the whole day. After having a really bad day, I started up my brand new Atrix for some fun and it was already at around 5% battery left so I went ahead and tried to charge it. I noticed plugging it into the computer did not work, so I tried wall charging it and that also did not work.
To sum it up,
Symptoms:
-Green Led for 2-3 seconds when I hold down the top main button then shuts off led. Note: Only happens/works if the phone is plugged into the wall.
-Green Led for 4 or more seconds if I plug in wall charger then shuts off led.
-No visual image on screen after battery drained out at all.
What can I do? I don't think I bricked it since it was working perfectly yesterday. Is there anything I can do? I have tried removing battery with no avail, it is plugged in to the wall charger still for the past hour.
This is a very weird problem and I don't know the exact answer..I just know i bricked my atrix before (failed to flash on a full battery) and couldn't charge the dead battery even on AC.
I ended up buying a universal battery charger from radioshack and then returning it once I got my battery fully charged and flashed the rom. Haven't had any battery problems since.
Hope this helps
Thanks, I will try this but it is night time right now. I hope someone else has had experience of this before and can guide me to any other directions.
I did not fail a flash, unless the flash can fail even if Gingerblur was working 100% before it failed. I don't know if thats possible.
Are you using the usb cable/charger that came with the phone?
I know it sounds ridiculous but the phone does NOT charge on any of my existing MicroUSB cables or wall chargers (used to have a nexus one). Pretty bummed about that :/
Yeah I am using the one that came with it.
I also want to update that I've tried my sister's HTC Inspire charger and an old Samsung charger I have left around.
Both are USB to wall Adapters (I am not using the same wall power adapter for each charger) so I wonder if I need the one that plugs directly into the wall?
Yeah, you probably just have a dysfunctional battery or charger, either way, you're going to have to diagnose which one is the problem (fingers crossed that it isn't the phone)
/e:
it sounds like its not the charger, from your most recent post.
I think your phone is the problem, it's not processing how to charge the battery from the cable.
Common problem. You need at least 850mA to charge the phone, so older usb ports wont work. The wall charger is actually working. Pull the battery out, put it back in, plug in the wall charger(don't press any buttons!) and let it sit for about 30min to get a decent charge. Should boot up after that.
designgears said:
Common problem. You need at least 850mA to charge the phone, so older usb ports wont work. The wall charger is actually working. Pull the battery out, put it back in, plug in the wall charger(don't press any buttons!) and let it sit for about 30min to get a decent charge. Should boot up after that.
Click to expand...
Click to collapse
Hm, it's been charging for over an hour now and still hasn't turned on. But I did not do it exactly as you said. I unplugged the battery acouple times but I always try to hold the "fingerprint" on button right after plugging it in. I'll try not pressing anything this time. Thanks, I'll post back if I get any results.
The phone should turn on if charging, you don't need 850mA either. Standard USB is 500 and it just charges slower. I know this for a fact as I just charged it like that.
Take it into a store or contact where you bought it from.
Plugging in phone while off: Green LED for a bit, moto logo, battery icon
Power on, no charger : green light for a bit longer, moto logo, boot animation.
Try an at&t stores charger and see if theyll let you charge the battery.
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
Mgamerz said:
The phone should turn on if charging, you don't need 850mA either. Standard USB is 500 and it just charges slower.
Take it into a store or contact amazon support.
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
Click to expand...
Click to collapse
With a dead battery you need 850 mAH. The phone needs 850 mA ti boot and it needs to boot to charge (strange yes but software controls the charge).
I would suggest trying all the chargers you can (the Moto one may be giving you to little amps) and if that does not work you can try to either 1) make a dev cable (post on how to in the dev section, though it requires soldering and such so you may not be able to do it if you don't have supplies) or 2) get a charger for the battery (one to directly charge the battery vice through the phone).
The battery method did not work, I did not try to hold the main button until 1 hour later to no avail. I'm going to Best Buy tomorrow for a replacement.
Edit: Oops..Too late to the party! I had the same issue that was fixed when I used a good quality micro-usb charger!
850ma? You sure?
I've charged and booted my phone from dead on a 700ma charger and 500ma usb on numerous occasions.
U need not worry .. put it in a wall charger .. and let it sit dere for atleast an hour .. the green led will come up when charge level reaches around 50% or more .. be patient ..
LivingChampion said:
I installed/flashed Gingerblur yesterday and it was working fine for the whole day. At night, I put it back into it's case because I'm still waiting for my New Screen Protector and Case to come. I take really good care of it. Then I did not use the phone for the whole day. After having a really bad day, I started up my brand new Atrix for some fun and it was already at around 5% battery left so I went ahead and tried to charge it. I noticed plugging it into the computer did not work, so I tried wall charging it and that also did not work.
To sum it up,
Symptoms:
-Green Led for 2-3 seconds when I hold down the top main button then shuts off led. Note: Only happens/works if the phone is plugged into the wall.
-Green Led for 4 or more seconds if I plug in wall charger then shuts off led.
-No visual image on screen after battery drained out at all.
What can I do? I don't think I bricked it since it was working perfectly yesterday. Is there anything I can do? I have tried removing battery with no avail, it is plugged in to the wall charger still for the past hour.
Click to expand...
Click to collapse
Sent from my MB860 using XDA App
I had the exact same issue the other day. I forgot to put my phone on charge at night, and it was dead in the morning. I plugged into the wall with my Moto charger, the phone turned on and went right to CWM. I rebooted from there, the phone showed 5% battery level, and within 10-15 minutes was at 20%.
I thought it strange my phone went right to the old Tenfar CWM even though I uninstalled it after unlocking my phone and installing the latest CWM from Tenfar.
It does seem that the shut off with the battery is 5%. I am assuming this is the safety factor built into either the Android OS, or the batteries themselves, as they do have circuits in them much like mini computers to shut them off before 100% discharge, as this will kill a Lithium Ion battery.
Some simple facts regarding the Lithium Ion batteries:
•They start degrading as soon as they leave the factory. They will only last two or three years from the date of manufacture whether you use them or not.
•They are extremely sensitive to high temperatures. Heat causes lithium-ion battery packs to degrade much faster than they normally would.
•If you completely discharge a lithium-ion battery, it is ruined.
•A lithium-ion battery pack must have an on-board computer to manage the battery. This makes them even more expensive than they already are.
•There is a small chance that, if a lithium-ion battery pack fails, it will burst into flame.
What I would like to know is why some people have problems getting a charge back in the Atrix after a complete discharge. There I was at 20% after 10-15 minutes using the Moto wall charger, while other people can't even get their phones to turn on after an hour on the wall charger.
I have the same problem, tried everything and finally found a solution
Get a warranty replacement.
The phone won't turn on, so they don't know what you did to it.
Got my new phone today, popped the dead battery in and voila, it charges !
Sometimes it's like people say, it's because of the charge, but your phone probably have issue, just get a replacement
I let it charge all night and it still has the same symptoms. Going to Best Buy in an hour when it opens.
When I get my new phone, should I Gingerblur it again or am I going to face this same issue? Was this software related or hardware?
Gingerblur was relatively easy to do, but I don't want to risk killing my phone a second time.
UPDATE: Got a replacement phone. Complementing whether I want to Gingerblur it again because that's the only thing that could have caused the battery issue other than it being hardware related.
LivingChampion said:
I let it charge all night and it still has the same symptoms. Going to Best Buy in an hour when it opens.
When I get my new phone, should I Gingerblur it again or am I going to face this same issue? Was this software related or hardware?
Gingerblur was relatively easy to do, but I don't want to risk killing my phone a second time.
UPDATE: Got a replacement phone. Complementing whether I want to Gingerblur it again because that's the only thing that could have caused the battery issue other than it being hardware related.
Click to expand...
Click to collapse
You can try it again should work fine for you. If not...
You can always use their phone and your "dead battery" and visa versa theirs into your phone. Then if same issue happens. Just warranty the phone. If your in warranty do it. I've had g1's for no reason not charge. Led says it, os says it, yet NONE of my working batteries were getting any charge off the phone. Especially when the phone was 3 days old. Warranty.... if its free do it.
tehrules said:
850ma? You sure?
I've charged and booted my phone from dead on a 700ma charger and 500ma usb on numerous occasions.
Click to expand...
Click to collapse
Well, according to motorola it needs that much... so you never know
Ciloteille said:
You can try it again should work fine for you. If not...
You can always use their phone and your "dead battery" and visa versa theirs into your phone. Then if same issue happens. Just warranty the phone. If your in warranty do it. I've had g1's for no reason not charge. Led says it, os says it, yet NONE of my working batteries were getting any charge off the phone. Especially when the phone was 3 days old. Warranty.... if its free do it.
Click to expand...
Click to collapse
Yes if warranty then ok .. But we are here to do the impossible.. I just reconditioned a new battery just so it can turn phone on in same instance for a friend. So yes batteries and phones new can have charging issues.
There is an issue with smart-phones and batteries and has been since day one. If you are here then evidently you either love these phones and want to mod them or you are like me and love playing with electronics. Real simple if you in the smart-phone world there are a few rules of thumb..
1.) Never begin working without a fully charged battery (some say 51% or better I say 100% )
2.) Buy , borrow , get an external battery charger and/or stronger wall charger
3.) Extra batteries are always good.
4.) Read the damn stickies and wiki's ... People have taken plenty of time creating them. Those who know me know I have written some myself.
5.) The biggest problem is located between the chair and the keyboard .... (lol)

Nexus 4 doesn't charge anymore

hey everybody!
i'm writing to know if anyone else had this problem. my nexus 4 doesn't charge anymore.
it never had problems about the battery but tonight, when i tried to recharge the phone it doesn't start. there isn't also the initially battery icon.
i've already tried different cable and the problem doesn't go away..
can you help me?
thanks in advance
Charging
borsa1994 said:
hey everybody!
i'm writing to know if anyone else had this problem. my nexus 4 doesn't charge anymore.
it never had problems about the battery but tonight, when i tried to recharge the phone it doesn't start. there isn't also the initially battery icon.
i've already tried different cable and the problem doesn't go away..
can you help me?
thanks in advance
Click to expand...
Click to collapse
Well I had with my old phone the same problem but I recognized that there was some dirt in the charging port of the phone.
I removed this with my nail and it worked again.
Probably it won't help you but you'll never know
Try connecting the charge cable to a USB port on your computer for a few hours. You may not see anything right away but eventually the phone will begin to charge.
i got this issue few days back..the charging was slow..cant even reach 100 when im on the phone..its pathetic..swap with my old lg phone model cable bam!the old cable built was much rugged compared to nexus 4..
I have exactly the same problem - when it ran out of power today, it switched itself off normally, and then when I inserted the cable, it didn't charge. not even the battery animation thing came up!
I hope somebody can find a solution.
Oh yeah, and I checked in the port for dust, and used countless alternate wires and power adapters
dli615 said:
I have exactly the same problem - when it ran out of power today, it switched itself off normally, and then when I inserted the cable, it didn't charge. not even the battery animation thing came up!
I hope somebody can find a solution.
Oh yeah, and I checked in the port for dust, and used countless alternate wires and power adapters
Click to expand...
Click to collapse
When you run the battery all the way down it takes a while to start a charge. Just leave it plugged in for a while and it'll go. I'm not sure if it does this every time because I don't drain my phone to 0% but it has happened before on my old phone and I've seen it happen to iphones as well.
Same problem
borsa1994 said:
hey everybody!
i'm writing to know if anyone else had this problem. my nexus 4 doesn't charge anymore.
it never had problems about the battery but tonight, when i tried to recharge the phone it doesn't start. there isn't also the initially battery icon.
i've already tried different cable and the problem doesn't go away..
can you help me?
thanks in advance
Click to expand...
Click to collapse
Did you ever find a solution or send the phone in to LG? I'm having this exact problem right now. I've tried three different micro USB wall chargers for hours at a time as well as charging it through the USB port on my computer. I get absolutely no charge and I have never had any problems at all until last night when it simply would not charge.
sboege said:
Did you ever find a solution or send the phone in to LG? I'm having this exact problem right now. I've tried three different micro USB wall chargers for hours at a time as well as charging it through the USB port on my computer. I get absolutely no charge and I have never had any problems at all until last night when it simply would not charge.
Click to expand...
Click to collapse
Try pressing the power button and immediately the low volume, wait like 3 to 5 seconds and it'll restarts. Not the first time this happens to me and wish to know what's going on! don't know if there's an app that's doing this or hardware issue...
Try cleaning the port like mentioned. There's videos in YouTube
Sent from my Nexus 4 using xda app-developers app
sboege said:
Did you ever find a solution or send the phone in to LG? I'm having this exact problem right now. I've tried three different micro USB wall chargers for hours at a time as well as charging it through the USB port on my computer. I get absolutely no charge and I have never had any problems at all until last night when it simply would not charge.
Click to expand...
Click to collapse
ahh this problem...i had the exact same problem with my gnex...its just that the metal plate of the micro usb port of your phone has bent down a bit which is why it doesnt charge...the easiest way to fix that is to take something flat and lift the metal plate gently..not too much otherwise you'll break it...just lift it up slightly and it should charge normally then...Hopefully :fingers-crossed:

[Q] Galaxy S4 won't charge

I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Having exactly the same problem... couldn't find over the internet a solution yet or a position about it...
Affraid it's a hardware issue and have to send to the assistance...
Anyone know what to do?
Yup having the same issues - but i noticed only having charging issues when battery reaches 20% or the low battery notification pops up
it detects that a usb is connected but it wont charge
Solutions:
- dont let it go below 20 which is ****
- some people claim that if you use a 5pin charger instead of the 4pin which samsung includes solves the prob
Mine is a little more serious I think... haven't found a solution like that yet.
I have to connect/disconnect multiple times and it suddenly works.
But between those connects/disconnects it presents multiple problems, it appears on notification bar "Dock Connected", sometimes appears "Dock Connected" and on the notification bar appears "Suggested Apps (Anchoring)", other times it appears "Dock Connected" and the volume bar appears on the screen and stay there freeze (the phone works, but the bar doesn't disappear)... Sometimes the phone starts charging and suddenly stops, other times it says it's charging and if I remove the charger it keeps the charging symbol on the battery icon...
It's completely crazy, gonna take to service I guess.
Have you tried blowing out the usb connector on the phone with a can of compressed air?
If there is a minute piece of dust there it may be shorting something out - error that dock is connected. I know this happens to other phones, there was a big thread about it on the S3 forum. Might be a simple little thing like that...
Unfortunately that doesn't work for me, will send to service, let's see.
have you solved this problem and how?????
rokashi said:
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Click to expand...
Click to collapse
have u sved this problem ??
ihave same problem plz rply.
jkgohil29 said:
have u sved this problem ??
ihave same problem plz rply.
Click to expand...
Click to collapse
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
ZonderZout said:
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
Click to expand...
Click to collapse
Had this problem today. Suddenly out of nowhere "Dock is connected" message appeared after plugging the charger in and out. Tried to clean out the dock with stick and cotton on the edge. Then turned off and plugged in charger. Problem exists. Phone charges but stops regularly. It is very annoying when you dont know how to fix this kind of problem.
Any new solutions?
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
Amazing! I've dealing with this problem for weeks and internet didn't give me any good answer, but the whole problem was a baterry monitor apk that for some reason was interfiering with the charger. Thank you so much!
I had this problem too and in my case it was a hardware problem. When i start the charging it kept repeating the start proces of charging with the vibration and the grey battery icon(in case the phone was turned off). The battery icon with the green charging light just didn't showed up. I tried many things but nothing helped. I let the phone keep charging for the whole night but in the morning i saw that it didn't charged anyway!
Then i went to a local phone reparation shop(none official samsung) and they knew immediately recognized the problem and it was the usb/charging connector where you plug it in the phone. They fixed it in 1 hour for a cheap price and from then(i think a few months ago) it charges back perfectly. It seems it's a disease with S4's.
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
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Kamo777 said:
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
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You probably got some water damage in your port. What you need to do is clean it. I used pure alcohol and a toothbrush for that. After that I flashed a custom kernel so I could enable fast charge true usb.
That's the reason your phone is charging slowly, it thinks it's connected true usb. So you need to boost the usb charging. After a few charge cycles I could revert back to my standard kernel and the problem was fixed.
I think ur right Lenny.
Mine S4 got wet last weekend and now i am also getting the " Dock is connected" message when i plug in the charger cable.
I can charge my phone but sometimes while charging i hear the sound go off and on what you hear when unplugging the charger.
I will try your solution and hope it will fix mine too. Thanks for posting ur tip!
I suggest you go buy a new genuine cable for an s4, the s4 does actually require a special cable capable of 2A charge rate otherwise you can end up in all sorts of bother.
Thank you all for sharing tips. I cleaned the port as suggested, then replaced my cable. Now everything is back to normal.
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Lucky you :good:
Same problem - galaxy s6
Hi there - same problem, on my 128gb s6. started this morning. Yesterday everything fine, would charge when connected via USB to both laptop and to regular samsung usb power unit. Have now tried 3 different USB cables including the samsung cable, 3 different usb power units and of course tried all 3 cables in laptop usb port. Have checked phone's usb port - clean as a whistle. Have rebooted both connected and unconnected. Started getting 'dock connected' message, now it just wont charge, although starts up fine. I take very good care of the phone, so no water damage or untoward shock damage (never get it wet, never drop it). Remaining battery charge seems to fluctuate between 30% and 40+ %, depending upon whether it's plugged in or not. If I turn it off, then connect usb cable, the phone just reboots, still not charging. I then turn it off and see no green battery charging screen, as I used to seen when connected but turned off. Should I just hard reset and take to repair shop? Still under warranty.
I would return the phone for a warranty repair. Software would not usually prevent the phone from charging when powered off.
As a final test, see if the s6 will charge wirelessly, assuming you have access to a qi charging pad and the s6 has a built-in qi receiver like the North American version of the s6.

New problem

As you know, I got the note 3 and I love the phone. In the process of getting her back to un rooted stock and taking the update to 4.4.2, I noticed my battery was charging extremely slow. Or so I thought. I know there are a few different variants of the note 3 out so there are small differences in them. My particular note, the N900V, has the USB 3.0 charging port in it. Well I don't have a USB 3.0 charging cable but was told a regular cable will work also.
But with the regular cable plugged in I get a message on the phone that says "Charging will be faster with the original cable". O.k, I can see that. But here's the problem. The phone isn't charging at all and when the power is off the phone vibrates in pulses and I get strange screen flickers but no charging. Is this because you NEED the 3.0 charger for this phone or does it sound like the charging port is going bad? Or possibly the battery going bad?
Either way, they are simple fixes. I have changed the charging ports in the Note 1 and this phone isn't much different so fairly an easy task. Just wanna know what you guys think may be the problem here. So you guys know, it does charge on the computer, slowly, but it does charge. It however does NOT charge with the wall charger as explained above. The wall chargers I have are made for LG phones and are higher powered charges because LG's are power hogs so I figured they would also work great for the note 3.
cougar214 said:
As you know, I got the note 3 and I love the phone. In the process of getting her back to un rooted stock and taking the update to 4.4.2, I noticed my battery was charging extremely slow. Or so I thought. I know there are a few different variants of the note 3 out so there are small differences in them. My particular note, the N900V, has the USB 3.0 charging port in it. Well I don't have a USB 3.0 charging cable but was told a regular cable will work also.
But with the regular cable plugged in I get a message on the phone that says "Charging will be faster with the original cable". O.k, I can see that. But here's the problem. The phone isn't charging at all and when the power is off the phone vibrates in pulses and I get strange screen flickers but no charging. Is this because you NEED the 3.0 charger for this phone or does it sound like the charging port is going bad? Or possibly the battery going bad?
Either way, they are simple fixes. I have changed the charging ports in the Note 1 and this phone isn't much different so fairly an easy task. Just wanna know what you guys think may be the problem here. So you guys know, it does charge on the computer, slowly, but it does charge. It however does NOT charge with the wall charger as explained above. The wall chargers I have are made for LG phones and are higher powered charges because LG's are power hogs so I figured they would also work great for the note 3.
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Not all cables are created equal. My wife's s4 cable went out and I had one extra laying around and when she charged her phone she got the same message. I got lucky and found a cable on public transportation and we tried it and the message went away and her s4 charges like normal. I still use my s3 cable for my Note and it works just fine. Try a different cable and see what you get.
I tried a different cable but got the same result. So I looked around my house for another charger, I got a few, and what do ya know, a different charger worked and the phone is charging just fine now with the power on or off. I guess that charger was either faulty or the note just didn't like that one.....lol. But it's good to know before I went and spent money on a charging ribbon I didn't need. Thanks Gamer.
cougar214 said:
I tried a different cable but got the same result. So I looked around my house for another charger, I got a few, and what do ya know, a different charger worked and the phone is charging just fine now with the power on or off. I guess that charger was either faulty or the note just didn't like that one.....lol. But it's good to know before I went and spent money on a charging ribbon I didn't need. Thanks Gamer.
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Good, that's what's up...:victory:
Another issue I have come across is my sms and mms. I know allot of people are saying they have had or are having issue with them. My issue is sms is working and mms is working but when I receive a pic it comes in a second, separate text that reads "voicemail, (their name)". My ST voicemail number no longer works either. My notification for VM comes in Verizons number, with is *86 I believe, but that doesn't work either. I have to dial my number to get my VM.
I know these issues are most likely due to it being a Verizon phone trying to use ST AT&T sim and service. It's a PITA but hopefully you guys will know of ways to get these issues worked out.

Dead YD206

So YD206 about a month old. Was connected to official yota charger (via a magnetic usb cable), noticed the plug at the phone end getting quite hot. Phone now essentially dead, wont boot, doesn't seem to charge. We also realised the charger had come out of the wall socket. But the yotaphone light was intermittently flashing on the charger.
Whilst I am inclined to blame the magnetic charging cable, is it possible for current to flow in reverse from phone to charger and essentially discharge the phone battery below acceptable levels?
Any advice on rebooting it (can't remove the battery like I would on a Samsung) so whats the procedure?
Just a follow up charger not the issue, it crashed in use and the power button became non-responsive, with the screen off, and the e-ink display on but also unresponsive. Did not turn on when connected to a charger. However when I connected it to my pc it did register in device manager as MTP device, so I knew it was still alive. Removed the sim and held the power button down for 10 seconds then it rebooted.
Hope this helps anyone else with a similar problem.
Failing that it would probably have to be left to discharge (might take a while if nothing is running) then powered back on with charger attached.
I have similar problem. My phone got hot while not charging (about 15% of battery) and crashed. Then forced reboot (hold power button for about 10 seconds) helped while phone was connected to Yota charger, battery was dead, but phone booted (EPD on, did not check rest) and got to about 81%. After removing it from charger, same thing happened again, no luck with forced reboot this time. Phone was blazing hot and did not respond, then crashed again. No response after connecting charger or forced reboot. Any experience with this issue appreciated.
SuperTukan said:
I have similar problem. My phone got hot while not charging (about 15% of battery) and crashed. Then forced reboot (hold power button for about 10 seconds) helped while phone was connected to Yota charger, battery was dead, but phone booted (EPD on, did not check rest) and got to about 81%. After removing it from charger, same thing happened again, no luck with forced reboot this time. Phone was blazing hot and did not respond, then crashed again. No response after connecting charger or forced reboot. Any experience with this issue appreciated.
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Click to collapse
It seems a battery issue. Have your Yotaphone a valid warranty?
casaprocida said:
It seems a battery issue. Have your Yotaphone a valid warranty?
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I am not sure about my warranty, bought it off AliExpress, I guess I could try to send it to manufacurer (i heard Russia provides repair service).
EDIT ( t + 2 days): I managed to start my Yota again. I connected it to computer and after about 5 minutes, magic happened and phone started all by itself. I will try to find out more, will update this as soon as I find something
Man, you are more lucky than me, I have a dead yotaphone lying around here. It also died after connecting it to a bad power source.
In my case it was the usb-port of a monitor.
When I checked the usb-port with a cable with a volt/amp display I saw that it was going on and off very quickly.
But so I would say be careful where you connect your yotaphone to, it does not seem to handle weird power sources all too well.
tomgaga said:
Man, you are more lucky than me, I have a dead yotaphone lying around here. It also died after connecting it to a bad power source.
In my case it was the usb-port of a monitor.
When I checked the usb-port with a cable with a volt/amp display I saw that it was going on and off very quickly.
But so I would say be careful where you connect your yotaphone to, it does not seem to handle weird power sources all too well.
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I actually thought about burning charging circuitry a lot. I wonder, if you would be able to test wireless charging. With some luck, it is independent enough to not be affected by burning micro usb charging route (depends where high voltage safety is implemented). If this make any sense to you, please give this a try (I think IKEA is place to go, they should have working wireless chargers in their model setups) and report back. If I am wrong in any aspect, I'd appreciate any correction with explanation.
SuperTukan said:
I actually thought about burning charging circuitry a lot. I wonder, if you would be able to test wireless charging. With some luck, it is independent enough to not be affected by burning micro usb charging route (depends where high voltage safety is implemented). If this make any sense to you, please give this a try (I think IKEA is place to go, they should have working wireless chargers in their model setups) and report back. If I am wrong in any aspect, I'd appreciate any correction with explanation.
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Sorry for the late reply, did not see the quote, but it does not work with wireless charging either. I think the battery still has a lot of charge too. Thing is that the Motherboard also gets hot after a while when I try to charge it. I'm pretty sure my motherboard is dead. But I have another Yotaphone now, so maybe in the future I will test with every separable part replaced.
I use the charger from my iphone. It works great, although with the yotacharger also works well. Attention that I have a YotaPhone YD201 with Russian base and european compilation. Like I said the Iphone charger works great and doesn't warm my Yotaphone 2 . It might be a solution for your problems with charging.

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