Moto X Play File Transfer Issue - X Play Q&A, Help & Troubleshooting

I am having issues transferring most of my videos off my device onto my windows computer. All videos can be viewed and played on my phone but I receive an error code of
"Can't play, this file isn't playable. That might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt. 0xc00d36c4" on my computer after I attempt to move the files.
All videos are transferred and saved as an MP4 file, and I can view the date created and the size of the file, although there is no length/run time indicated in the video details on my computer. I have no issues with the transfer of any photos, only the videos.
I did indicate that I am having issues transferring "most" of my videos, because the main bulk of them are stuck on my phone but for some reason, an odd video here and there will transfer successfully and I have no idea why as I am doing nothing different in the procedure of taking the video, transfer settings, or in the program on how to view them. The video details seem the same to me as well for the ones that are corrupt versus the ones that are successful, the only difference being the runtime is indicated for the successful transfers.
Any suggestions?

Squach said:
... All videos are transferred and saved as an MP4 file, and I can view the date created and the size of the file, ...
Click to expand...
Click to collapse
Hi,
what's the file size of the videos and what's the exact SD card type - SD, SDHC or SDXC? And which ROM do you use? If an affected video file exceeds 4GB the reason could be the partition format. It seems that at least the LOS17.1 ROM doesn't support exFAT, but uses FAT32 instead (see posts #119 and #121). With FAT32, which is a usual partition type for SD and SDHC, the file size is limited to 4GB. SDXC cards usually use exFAT ("SDXC adopts Microsoft's exFAT file system as a mandatory feature"; Wikipedia SD_card, section Capacity/SDXC).
Windows seems to be able to read from and write to an SDXC card even if it's formatted with FAT32. But this ability could be limited to files below 4GB. And, in Windows you can't even format a SDXC card with FAT32, it only provides NTFS and exFAT.
If your video files are below 4GB or if you don't use an SDXC card the partition type shouldn't be your problem.
Regards

If the MP4 files can be played on your phone, your player on your PC may not support the file type. First, try other Player. If no, try other way to help you transfer your videos files from your phone to pc.

Related

SD Format and Mpeg

Hello,
I have 3 items on my plate and I'd appreciate any feedback regarding them:
1) i'm using a 512 mb card; i was having some difficulty because the memory of the card would only go up to around 300. at first i thought there was a problem with the card itself so i had to constantly erase the contents to make mp3s, files, pics, mpegs, etc fit. then i stumbled upon the pc command for formatting disks; there were 3 options to format the sd card: FAT, NTFS and FAT32. when i used fat32; the behavior was the same and the memory usage would only go up to 300 max. when using ntfs; my xda2 refused to recognie the card (it wouldn't show up in the explorer app). when i formatted using FAT, everything was great. i can now use the sd card to it's limits and am no longer restricted to the 300-mb trouble i was having.
question: what's the difference in the 3 formats? obviously using FAT was the best thing to do, but what's with the other formats?
2) i was having some problems with loading up mpegs in the sd card. i created folders (example: mp3s, movies, pics, etc). naturally i placed the mpeg files in the "movies" folder; when i used pocket tv to play them the files were not recognized. when i used pocket mvp video came out but a sign kept flashing "error in audio". when i loaded the mpeg files straight to the sd card (no folders assigned), pocket tv and pocket mvp played them perfectly.
question: anyone else experiencing this and if yes what's the story? the mp3 files are in a folder and i don't stumble into any issues with those items.
3) anyone know of a good vcd-ripper program where i can extract clips or create my own small mpeg files? i'd like to extract some of the more memorable scenes in some movies...rather than waste space by seeing scenes which bore me.
cheers mates
robson
Some hints
Hi,
i also have a 512 meg sd card for my XDA 1, without any problems.
Try to format the card using the storagetools freeware:
http://www.pocketpccity.com/software/pocketpc/StorageTools-2002-4-5-ce-pocketpc.html
I also have mp3's and mpeg's on this card. Make sure that you use the latest version of activesync to tranfer the files to the sd card or use a sd card adapter (i use a pcmcia adapter).
here is how to produce your own media files for the ppc:
http://www.mathiaspohl.de/mda
There are 2 sections, 1st is about "How to create DIVx files" for the PPC, the second one is "How to create media files" (i.e. wmv) for this.
regards, Koponet
Not too impressed with storagetools.
It only detected my XDA-IIs 14MB of ROM and not my 512MB SD card.
maybe you should try ....
format SD card within external SD reader attached to notebook, using some desktop application ... or try using
http://www.cnetx.com/Format/download.asp
and verify SD media for errors ...
regards, monika
Robson said:
question: what's the difference in the 3 formats? obviously using FAT was the best thing to do, but what's with the other formats?
Click to expand...
Click to collapse
FAT (File Allocation Table), FAT32 and NTFS (NT File System) are file systems originally made for disk partitions. FAT (also called FAT16) was the original file system used in DOS and has a partition size limit of 2 GB. FAT32, an extended variant of FAT16, was introduced first in Windows 95 OSR2 and increased the partition size limit to 2 terabytes. NTFS, a totally different file system, was introduced in Windows NT. Unlike the FAT file systems, NTFS has security and transaction rollback features. Random access to a huge file is also more efficient in NTFS. Moreover, while the file size limit on FAT32 is 4 GB, a file on NTFS can grow up to 16 exabytes (16 billion gigabytes).
question to JARGON please
today I have tested sandisk 512MB SD card ....
--------------------------------------------------------------------------------
I have 512MB SD card and am allowed to fill it up to the full limit of roughly 484MB and not 512MB, ok .. it is a matter of formatting plus a consequence of the fact that 1MB equals 1024kB but I am curious about the other thing .... I remember old times back with IPAQ + PCMCIA sleeve with inserted flash card 1280MB of sandisk - the size written on the back of the card WAS EXACTLY matching what PPC2002 was showing .... 1280MB
to me it seems like either different "disk geometry" or disk format - can anyone explain it to me pls
regards,
monika
An SD card uses a portion of its memory for its security data. That's why you can't use the entire capacity of the SD card. That's also the reason why an MMC, which doesn't have the SD card's security features, has more available memory than an SD card with the same total capacity.
uuups, you are right ...
according to Sandisk SD card manual
http://www.sandisk.com/oem_sd_memorycard.html
user can access only 940,864 bytes plus 10,240 secure area (which are not accessed by user) ... what a rip-off on 512MB card format .. upppps :wink:
regards,
monika

my 1Gb MicroSD file size mystery

Before upgrading to the AKU 3.3, I thought I would re-format my MicroSD on my laptop (Vista) so it will perform in optimal mode (to avoid fragmentation).
So, I copied all the programs, pictures, videos and TomTom maps to my laptop, formatted the MicroSD with FAT format (16k segments).
When I was about to transfer the files back, the copy command complained that the files are too big for the 1Gb SD I had. I was surprised since these are the same files that were on the MicroSD before. I looked at my laptop and I was surprised to see that the total memory of the same files is now 1.3Gb. I assume the copy command added some extra garbage to the files due to segment size of my disk, am I right?
Is there a way to eliminate any extra space added to the files when they were copied to my laptop? I really want all these files back on the MicroSD as they were all on this MicroSD to start with (and I even had few tens of Mb free!)...
Help...
Format it as FAT32....

[Q] samsung class 10 64gb micro sdxc card folders reading as empty...

Hi all,
bought a samsung micro sdxc card from amazon... its the 64gb class 10 version here http://www.amazon.co.uk/gp/product/B009HPFUGI/ref=oh_details_o04_s00_i00?ie=UTF8&psc=1 received it and put loaded all the files from my 32gb card onto it and put it in my phone... all of a sudden the folders are all reading as empty and my card has 55gb on it (there was one file not in a folder that was read for some reason)... so put it in my laptop to see why they are empty or if they are and it turns out that a bunch of folders and files now had the u in place of the first letter of the folder/file name eg uovies, uooks, uusic etc... so I formatted the card using the phone and tried again... same thing... sigh... so formatted the card on laptop and tried again and this time only about half the folders appeared empty... soooo replaced the folders that were not being read and tried again this time more folders reading as empty... so I the replaced every folder individually and that took a while, checking every single time that the all the files had transferred into the new sdxc card... success... all files were there and so I put the card into my damn phone and ffs only the single file not in a folder was being read again... sigh...
to compound it sometimes the phone would say the card was damaged but I would mount it and it would read it was there fine... just nothing in the folders... I have read there are problems with these things and just wondering if anyone has found a fix yet... looking at returning it to amazon if I can not figure it out...
You could try changing the file system type, so for example if you're using fat32 you could try to format it in exFAT.
Sounds like a bad card or bad phone
For what it's worth, I've found out that the Samsung galaxy S4 will format your card to fat32. fat32 will only support files less than 4gig. The phone it's self will only support files in that range as well. Found that out after trying to share a few MKV type movies over 4 gig with some fellow S4 owners. Also the 64gig cards are defaulted to exfat, so no need to format. When I transferred my files from my exfat 32 gig card to my 64 gig card, all I did was copy all the folders to my computer and dragged them over to my new 64gig card and was easy as pie.
Pisanoid said:
You could try changing the file system type, so for example if you're using fat32 you could try to format it in exFAT.
Click to expand...
Click to collapse
thanks did that and still had troubles... sigh...
kcttocs said:
Sounds like a bad card or bad phone
For what it's worth, I've found out that the Samsung galaxy S4 will format your card to fat32. fat32 will only support files less than 4gig. The phone it's self will only support files in that range as well. Found that out after trying to share a few MKV type movies over 4 gig with some fellow S4 owners. Also the 64gig cards are defaulted to exfat, so no need to format. When I transferred my files from my exfat 32 gig card to my 64 gig card, all I did was copy all the folders to my computer and dragged them over to my new 64gig card and was easy as pie.
Click to expand...
Click to collapse
formatted it via phone and laptop... in the end I put folder by folder on the card and tried to see if it still worked... was going well till I got to a certain number of folders then the phone kept telling me that the card was damaged... getting a replacement from amazon now and will see how that goes... btw I dont have any files near 4gb... just loads of smaller files...
from my experience with 32 GB and 64 GB, both are corrupted regardless of they genuine or not.
i suggest you to go to 16 GB
http://www.phonearena.com/news/SanDisk-says-it-produced-some-bad-32GB-and-64GB-microSD-cards_id40986

[Q] ExFAT is read-only on GS4 (i9505)

I've got a 32 GB SD card which I've formatted to exFAT through Windows. The card works as expected when inserted in my PC; I can add, remove and change files. Though, I can not delete files I copied to it from my Windows PC when it's in my GS4, using stock Android 4.3. I can read files and strangely apps can read/write/delete files they create themselves. The problem is, if I delete a file in for instance ES File Explorer or any media player, the UI pretends to delete it (no errors given), but when I refresh the view, the file is still there.
I'm a bit stuck as it's a bit annoying having to move the card to my PC to delete files created on my PC.
Is there a low level difference in how Windows and Android devices handle exFAT? I can't format the card to exFAT from within the phone, it will only default to FAT32. I tried to download the "Official SD card formatter" from sdcard.org, but that one also defaults to FAT32 on 32GB SD cards.
Has anyone else had this problem? Not being able to delete files on an exFAT SD card? If so, how did you get around it without rooting the phone?

[Q] Video Playback Problem

I'm using a Samsung Galaxy S5 SM-G900I with Android v4.4.2 and the phone has been rooted.
The phone has a SanDisk 64GB MicroSD SDXC Micro SD Class 10 TF Mobile Memory Card.
The card shows 64GB under storage.
Problem, I copy a video file to Phone\Download folderand it plays with either BS Player, Mobo Player or VLC.
I copy the video to the extSD card and it will not load with the error message, there is a problem loading the file.
I copy another file to the extSD card doing the same procedure and it may load and play.
I use ES File Manager to copy to extSD card.
Files have all been encoded using H264 codec at 30 FPS.
All files have played while in the Phone Download folder.
I've tried everything reformatting the card on the PC and the phone.
I've edit the system "platform.xml" file and included <group gid="media_rw" /> in the WRITE_EXTERNAL_STORAGE section.
This problem is driving me bananas!
Does anyone have any ideal as to what is causing this?
Thanks in advance for replying!

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