Related
Out of nowhere (I was actually using the device at the time), my Focus thinks that the power button is stuck down. The only way I can get the phone to turn on is when I boot into download mode (Vol up + camera) when I pop the battery in, and I have no way to turn my phone or screen off.
Once I have power, I can use the camera button to turn it on, just a minor annoyance.
So, I've got a new device coming under warranty this week, but I still want to try and fix it (or find a way to port my data). Anyone have any ideas? Spent a good portion of the weekend troubleshooting it so far, and I'm sure it is the power button. It's not physically stuck, either, so I'm not sure if an internal connection came loose or something.
I'm starting to become more interested in finding a way to port my data, as I'm out of ideas on how to fix/troubleshoot it. And by data, I mean Isolated storage for apps, and XAPs present on my device (not just Zune stuff, that's easy).
From what you're describing, the spring that pops up the power button is damaged.
This should be covered by warranty.
Another way to turn on the phone is to connect the charger (remove the battery, put it back and connect the charger). Should start straight away.
There are several threads here about backup from IsolatedStorage. But there's no straightforward method to port all your data from one phone to another. Not yet, anyway.
EnderPsp said:
From what you're describing, the spring that pops up the power button is damaged.
This should be covered by warranty.
Another way to turn on the phone is to connect the charger (remove the battery, put it back and connect the charger). Should start straight away.
There are several threads here about backup from IsolatedStorage. But there's no straightforward method to port all your data from one phone to another. Not yet, anyway.
Click to expand...
Click to collapse
Honestly, I'm not sure if it is stuck or just some circuitry that is screwed up. Was actually using the device at the time, and all of a sudden it gave me the "Goodbye.." message and that's the last time I was able to properly turn it off. I tried your boot method, with no luck.
As for the Isolated Storage, are you saying that there's actually a way for me to pull it off my old device and onto my new one? (even if it is one by one). I've tried searching a little bit, are there specific threads/utilities you're aware of? I'm supposed to get my warranty replacement device tomorrow, and was just planning on wiping my old one. If there is something I can do, that's great.
Thank you VERY much!!!!
---------- Post added at 07:32 PM ---------- Previous post was at 06:54 PM ----------
And to follow up to my earlier comment, I've found a few utilities, but none of them can seem to copy IsolatedStorage from apps downloaded from marketplace, only sideloaded XAPs.
So first some back-story, I'll get right into it. I recently dropped my phone in some water. As soon as possible I dried off the outside, and let it sit. That was the only thing I could do at the time, I had no rice, no tools to open up the phone, anything. I ended up with a solid red light, and everything unresponsive.
The next day I got some tools to open her up. There was pretty extensive corrosion to the motherboard, so using some alcohol I cleaned it all off, rinsed it, and let it dry. I also took apart everything else and cleaned any corrosion. The inside looks brand new. However, this isn't the point of the thread.
It appeared my cleaning helped quite a bit. Upon re-assembling and plugging in, I immediately got a charging sign on the phone. However, after trying to power on, I got no response. Additionally, The charging signal went out after about 20 seconds, and the whole phone became unresponsive again. I can do this process as many times as I want, but the same thing happens every time.
So I tried a different approach. First I hold down both volume rockers plus the power button, and plug it in while holding them down. This puts the phone into "download mode" However, once in download mode the phone is, again, unresponsive. After plugging into my laptop, my computer recognizes the phone, but not as "Nexus 4," but as "Full JellyBean on Mako."
Is there anything I can do about this? I've heard about drivers being able to be installed when in download mode, but I would not know what these are, where to get them, or how to install them. I really don't mind if my phone never works 100% again, I doubt it would. I just want to be able to get into the storage so I can recover some of the files I lost.
It's also probably worth mentioning I have not gotten a solid red light after the clean. Once in a while I will get a blinking red light after plugging it in, but after less than a minute it stops and goes through the charging/stop charging phase I'm so familiar with. Any help at all would be appreciated, and thanks in advance.
The charging block and/or battery could be wrecked, for safety reasons and because it will probably become faulty soon you should change the battery anyway. If the charging block is broken flashing your phone could fail. It's also possible the board was irreparably damaged, but it's probably worth a try as the parts aren't too expensive.
DrFredPhD said:
The charging block and/or battery could be wrecked, for safety reasons and because it will probably become faulty soon you should change the battery anyway. If the charging block is broken flashing your phone could fail. It's also possible the board was irreparably damaged, but it's probably worth a try as the parts aren't too expensive.
Click to expand...
Click to collapse
After trying to figure more things out, I kept it plugged in for a while. It appears my battery actually holds at least a pretty good charge, as the indicator is full when I plug it in now. However, I don't know what you mean when you say charging block.
Also, I seemed to determine my power button isn't working either. I always thought no response to pushing it meant there was something else going on, but I am able to put it into "download mode" by just holding down the volume rockers and plugging it in. Is there a way to turn on the phone another way besides the power button? Also if not, will buying another power button fix the problem? I don't want to buy one then later figure out the reason it wasn't turning on was just a board problem, and not a problem with the button itself.
You can short the power button with a screwdriver or something should turn the phone on., By charging block I mean the secondary board that the micro usb port is a part of, it can be replaced fairly easily if necessary.
26694484 100
DrFredPhD said:
You can short the power button with a screwdriver or something should turn the phone on., By charging block I mean the secondary board that the micro usb port is a part of, it can be replaced fairly easily if necessary.
Click to expand...
Click to collapse
With a screwdriver? Enlighten me, I'd have no idea how to do that. If I had a faulty charging block, then my phone wouldn't be able to charge correct? My phone was plugged in for a while in download mode, and it gained a full charge from a relatively low charge. I also took the block apart and cleaned any corrosion, so I think that's still functional.
Some more progress, upon further attempting to turn the phone on, I was able to get it into fastboot mode. When plugging into the computer it is recognized, but as just "Android." I will type out what information is displayed here, minus serial number, as a new member cannot submit links in posts apparently.
FASTBOOT MODE
PRODUCT_NAME - mako
VARIENT - mako 8GB
HW VERSION - rev_11
BOOTLOADER VERSION - MAK0230d
BASEBAND VERSION - M9615A-CEFWMAZM-2.0.1700.98
CARRIER INFO - None
SERIAL NUMBER -
SIGNING - production
SECURE BOOT - enabled
LOCK STATE - locked
Also, fastboot at the top (as far as I know) usually says "Start" or "Recovery Mode," but mine says "Restart bootloader." When I try switching with my volume buttons, nothing happens.
Another update, just in case anyone is still listening..
Str1ngcheese said:
Also, fastboot at the top (as far as I know) usually says "Start" or "Recovery Mode," but mine says "Restart bootloader." When I try switching with my volume buttons, nothing happens.
Click to expand...
Click to collapse
This no longer applies, for some reason I am able to switch through all modes, incliding "Start, Power Off, Recovery Mode, and Restart bootloader."
Str1ngcheese said:
Another update, just in case anyone is still listening..
This no longer applies, for some reason I am able to switch through all modes, incliding "Start, Power Off, Recovery Mode, and Restart bootloader."
Click to expand...
Click to collapse
Now that you're at this point, have you attempted to flash the phone with a stock image? I'd be weary of what the other poster said though and ensure your USB connection is holding steady because you don't want it dying half way through a flash because then you'll have a brick.
Monotoko said:
Now that you're at this point, have you attempted to flash the phone with a stock image? I'd be weary of what the other poster said though and ensure your USB connection is holding steady because you don't want it dying half way through a flash because then you'll have a brick.
Click to expand...
Click to collapse
I have tried actually. I used the Nexus Root Toolkit v1.8.0 to try and flash it. At first it wouldn't find the device, but through device manager I manually installed the usb_driver onto the phone. After this, the toolkit was able to find the phone. I attempted to flash the image, but it ended up staying in fastboot mode. The program then suggested I try to enable "force flash," which I did, and this time it was never able to finish because the phone tried to restart, but went through that "charging to unresponsive" state I described in my first post.
Upon trying to flash it normally again, it looks like maybe the phone has to be unlocked to do this properly? I then tried to unlock with the same program, but in order to do that, I need the power button to confirm I actually want to unlock the phone. So yet again, I need that power button working.
Any ideas/suggestions/solutions would be amazing.
Jellybean on mako means that your phone is in lgnpst/qcpnst mode. Looks like something failed to start and made the bootloader trogger that mode
Sent from my Nexus 4 using xda app-developers app
opssemnik said:
Jellybean on mako means that your phone is in lgnpst/qcpnst mode. Looks like something failed to start and made the bootloader trogger that mode
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Soo, any suggestions?
Str1ngcheese said:
Soo, any suggestions?
Click to expand...
Click to collapse
clean all the contacts with alcohol (not the normal one, the other that i dont remember the name).clean all the corrusion that you can find,let your phone charge for some hours and try again
opssemnik said:
clean all the contacts with alcohol (not the normal one, the other that i dont remember the name).clean all the corrusion that you can find,let your phone charge for some hours and try again
Click to expand...
Click to collapse
I've already done that.
Str1ngcheese said:
The next day I got some tools to open her up. There was pretty extensive corrosion to the motherboard, so using some alcohol I cleaned it all off, rinsed it, and let it dry. I also took apart everything else and cleaned any corrosion. The inside looks brand new.
Click to expand...
Click to collapse
Problem is the power button doesn't work, and the flashing fails. It looks like the flashing fails because the phone isn't unlocked. To unlock, I need the power button. Kinda stuck.
Str1ngcheese said:
I've already done that.
Problem is the power button doesn't work, and the flashing fails. It looks like the flashing fails because the phone isn't unlocked. To unlock, I need the power button. Kinda stuck.
Click to expand...
Click to collapse
the golden contacts on the power button / mobo could be damaged, do a little short till phone turns on
opssemnik said:
the golden contacts on the power button / mobo could be damaged, do a little short till phone turns on
Click to expand...
Click to collapse
How would I go about doing a short?
Str1ngcheese said:
How would I go about doing a short?
Click to expand...
Click to collapse
touch in both pins, something that passes electric current(like a yarn,wires, copper wire, something that passes electrical current).its basicly what the power button does.
My phone randomly shut off today at around 14% battery. I'm assuming that the battery level wasn't correctly calculated and it was actually at 0%, which is pretty common for my phone.
Now, when I plug it in I don't get any charging icon appearing at all. I've tried a different charger and it has the same result.
Is this perhaps because the phone is extremely low on battery? At times I've found when it is some software doesn't function - could the charging icon not appear because it is so low on battery?
If not, is it likely my phone's battery is dead?
Thanks for any input into this issue. :good:
Does the LED flash when you connect the phone to the charger? Did you try leaving it on the charger for a few hours?
Charge your phone for 2-3 hours and then try to start it. If it doesn't work, then you might have to follow this: https://forum.xda-developers.com/nexus-4/general/how-to-bring-nexus-4-battery-dead-t2975391
Nitin
MORE Nexus 4 Issues 2017
I need your help! My Nexus 4 on 4.4.3 is stuck in a boot loop! I don't know how this happened; however the [fix root? (Yes)] option in CWM recovery is missing! and I can't boot into safe mode to uninstall an app that I think might be causing this; (My phone died while I was using Hangouts and the bottom LED light flashed twice. That's the last thing I remembered before my phone became....a paper weight. Do you have any suggestions? Is there a way to boot into Safe Mode via. ADB or a button command on KitKat? I freally do not want to factory reset my device. I have too many unupdated apps and pictures and personal things on my phone that I've been building for... well 4 years since I've gotten the phone. Any advice will be appreciated, - Milo
---------- Post added at 05:35 AM ---------- Previous post was at 05:35 AM ----------
I need your help! My Nexus 4 on 4.4.3 is stuck in a boot loop! I don't know how this happened; however the [fix root? (Yes)] option in CWM recovery is missing! and I can't boot into safe mode to uninstall an app that I think might be causing this; (My phone died while I was using Hangouts and the bottom LED light flashed twice. That's the last thing I remembered before my phone became....a paper weight. Do you have any suggestions? Is there a way to boot into Safe Mode via. ADB or a button command on KitKat? I freally do not want to factory reset my device. I have too many unupdated apps and pictures and personal things on my phone that I've been building for... well 4 years since I've gotten the phone. Any advice will be appreciated, - Milo
Hello everyone!!
I have seen many help posts about hard brick of z2 while playing with custom roms.
So i am gonna make this guide.
If your phone doesn't respond to any key. When you press power key just little vibrate and led flash. When connecting to pc if your phone is shown as 900E mode in device manager then this guide gonna help.
Lets start!
First completely power off your phone.
To do this "Press the power key for 10-15 second, lil vibration and led flashes. Keep pressing till 2nd vibration. Then immediately leave power button."
Now phone is complete switched off.
Then the hard part comes. Taking phone to 9008 mode. 9008 mode is emergency download mode (edl).
Without taking to 9008 mode we cant flash the rom. So its must be taken to 9008 mode
To take phone to 9008 mode you should cut the outer cover of cable.
Strip the data cable so that we can see the inner wires. There you can see 4 wires. Cut the outer skin of green and black wires so that we can see the inner conducting part. Then short circuit them. Make sure both wires touch each
other.
If you dont want to cut inner wires take a thin needle. Pierce green and black wire with needle. Make sure needle touch inner region of both wire.
Now make sure that your phone is completely off. Then its time to connect to the pc.
Make sure both wire are touched properly. Then connect the usb to pc. (Only connect in USB 2.0 PORT). No sound comes if done properly. Pc wont recognize till now.
After about 4 seconds separate green and black cable.
If you using needle then pull out the needle.
If you have been successful phone goes to deep flash mode that is 9008 mode.
If it goes to 900E mode. Keep those wires touched. Keep mobile connected to pc. And power off the phonei.e pressing power buttom for long second till vibrations.
Then after 3-4 second after power off untouch both wires. Itll go to 9008.
If successful then you can flash easily via Miflash. Miflash gives hello packet error. Restart pc, change USB port, take phone out if edl by long pressing power and again take back to edl.
Hello!
I've been trying to revive my phone but I haven't been able. I cannot post on zukfans because for some reason, I cannot sign up. I says that my info appears spam like, and to contact the admin, whom I cannot find.
I used your deep flash method described in zukfans, and was able to flash with qfil and miflash, but i cannot use my phone.
a complete description of the drama is here:
https://forum.xda-developers.com/lenovo-zuk-z2/help/zuk-z2-hard-brick-t3570563
Any thoughts?
how to shut down my device, i already tried many times , many tutorial to turn off from blink , and vibration every 30 second, when do nothing!, and every 5 second when i push hold power button for 1 hour already, nothing change................
Problem Solved , just force to flash with DF Cable then i use old version with lite config to flash my brick device thx
Torres.09 said:
Hello everyone!!
I have seen many help posts about hard brick of z2 while playing with custom roms.
So i am gonna make this guide.
If your phone doesn't respond to any key. When you press power key just little vibrate and led flash. When connecting to pc if your phone is shown as 900E mode in device manager then this guide gonna help.
Lets start!
First completely power off your phone.
To do this "Press the power key for 10-15 second, lil vibration and led flashes. Keep pressing till 2nd vibration. Then immediately leave power button."
Now phone is complete switched off.
Then the hard part comes. Taking phone to 9008 mode. 9008 mode is emergency download mode (edl).
Without taking to 9008 mode we cant flash the rom. So its must be taken to 9008 mode
To take phone to 9008 mode you should cut the outer cover of cable.
Strip the data cable so that we can see the inner wires. There you can see 4 wires. Cut the outer skin of green and black wires so that we can see the inner conducting part. Then short circuit them. Make sure both wires touch each
other.
If you dont want to cut inner wires take a thin needle. Pierce green and black wire with needle. Make sure needle touch inner region of both wire.
Now make sure that your phone is completely off. Then its time to connect to the pc.
Make sure both wire are touched properly. Then connect the usb to pc. (Only connect in USB 2.0 PORT). No sound comes if done properly. Pc wont recognize till now.
After about 4 seconds separate green and black cable.
If you using needle then pull out the needle.
If you have been successful phone goes to deep flash mode that is 9008 mode.
If it goes to 900E mode. Keep those wires touched. Keep mobile connected to pc. And power off the phonei.e pressing power buttom for long second till vibrations.
Then after 3-4 second after power off untouch both wires. Itll go to 9008.
If successful then you can flash easily via Miflash. Miflash gives hello packet error. Restart pc, change USB port, take phone out if edl by long pressing power and again take back to edl.
Click to expand...
Click to collapse
I will tell my issue
I bought this device this July month, I was encouraged seeing you guys did a lot of flashing, I thought I could flash myself but it became a nightmare now.
I am not that much technical so please bare my usage of words below, but I need a real help.
I was doing the basic TWRP for getting the AICP ROM 12.1 but after wiping the data from TWRP my device doesnt get recognized for the Sideload and I did whatever I can but it doesnt detect my phone, so I am having a screen with Start "Green" which is showing the device status as unlocked and when I click on Recovery it goes to the Zuk logo and doesn't have any sign after that.. stuck really
I tried using QFIL but my device detects as 900E but not 9008 also adb doesn't detect my device at all after this.
I think I really did a hard brick of my device.
I dont want to loose hope, I want your help really badly.
I don't think OP is active and unless he is same as Toxic09, all the credit for these steps and details is to be given to user Toxic09 at zukfans portal.
Pls google "(DEEP FLASH) Revive your zuk z2 toxic09" and ask there.
Prakashbabu79 said:
I will tell my issue
I bought this device this July month, I was encouraged seeing you guys did a lot of flashing, I thought I could flash myself but it became a nightmare now.
I am not that much technical so please bare my usage of words below, but I need a real help.
I was doing the basic TWRP for getting the AICP ROM 12.1 but after wiping the data from TWRP my device doesnt get recognized for the Sideload and I did whatever I can but it doesnt detect my phone, so I am having a screen with Start "Green" which is showing the device status as unlocked and when I click on Recovery it goes to the Zuk logo and doesn't have any sign after that.. stuck really
I tried using QFIL but my device detects as 900E but not 9008 also adb doesn't detect my device at all after this.
I think I really did a hard brick of my device.
I dont want to loose hope, I want your help really badly.
Click to expand...
Click to collapse
Follow the steps as mentioned to get your phone to 9008 mode
mGforCe said:
I don't think OP is active and unless he is same as Toxic09, all the credit for these steps and details is to be given to user Toxic09 at zukfans portal.
Pls google "(DEEP FLASH) Revive your zuk z2 toxic09" and ask there.
Click to expand...
Click to collapse
Well i am same.
But now my primary device is not zuk z2.
So have been inactive
cant flash there are 4 wires (grey,black,copper,white)
i have short cirrcuited grey and black wire but of no use plz help
zuk logo is visible and my bootloader is also locked .
cant turn off the phone :'(
dancarriv said:
Hello!
I've been trying to revive my phone but I haven't been able. I cannot post on zukfans because for some reason, I cannot sign up. I says that my info appears spam like, and to contact the admin, whom I cannot find.
I used your deep flash method described in zukfans, and was able to flash with qfil and miflash, but i cannot use my phone.
a complete description of the drama is here:
https://forum.xda-developers.com/lenovo-zuk-z2/help/zuk-z2-hard-brick-t3570563
Any thoughts?
Click to expand...
Click to collapse
hi, my phone was in hard brick mode,black screen it vibrated every 20 seconds or so, could never turn it off, it wouldnt turn off, i tried everything from the foruns, and finally i thought, well , im gonna open my device back cover, removed the battery plug, reconected, then with a thin copper wire i placed it in the usb end of the charger cable, first connected the phone and then in the pc, removed the wire and voila! it entered the 9008 thingie and i flashed zui 1.9.044
Please help me .......................
have you solved your problem? if yes then please help me. I am facing exact same problem. please help me if you can. we can help to each other............. please response.........
---------- Post added at 07:51 AM ---------- Previous post was at 07:47 AM ----------
kotak29 said:
how to shut down my device, i already tried many times , many tutorial to turn off from blink , and vibration every 30 second, when do nothing!, and every 5 second when i push hold power button for 1 hour already, nothing change................
Click to expand...
Click to collapse
I am also facing the same problem you have. please help me to solve this problem. If you have solved your's. please contact with me my number is 7505965538...................
rksai007 said:
have you solved your problem? if yes then please help me. I am facing exact same problem. please help me if you can. we can help to each other............. please response.........
---------- Post added at 07:51 AM ---------- Previous post was at 07:47 AM ----------
I am also facing the same problem you have. please help me to solve this problem. If you have solved your's. please contact with me my number is 7505965538...................
Click to expand...
Click to collapse
yes i already solved my problem, with deep flash cable
I got sahara fail error,any solution?
Sent from my Redmi Note 3 using Tapatalk
Can i aply this method on 0% bettery?
Sent from my Redmi Note 3 using Tapatalk
Thanks alot.......
bro its working for me. Now my lenovo Zuk Z2 plus is alive. thanks.... thanks.... thanks...........alot.
Not even coming up as 900E
Torres.09 said:
Hello everyone!!
I have seen many help posts about hard brick of z2 while playing with custom roms.
So i am gonna make this guide.
If your phone doesn't respond to any key. When you press power key just little vibrate and led flash. When connecting to pc if your phone is shown as 900E mode in device manager then this guide gonna help.
Lets start!
First completely power off your phone.
To do this "Press the power key for 10-15 second, lil vibration and led flashes. Keep pressing till 2nd vibration. Then immediately leave power button."
Now phone is complete switched off.
Then the hard part comes. Taking phone to 9008 mode. 9008 mode is emergency download mode (edl).
Without taking to 9008 mode we cant flash the rom. So its must be taken to 9008 mode
To take phone to 9008 mode you should cut the outer cover of cable.
Strip the data cable so that we can see the inner wires. There you can see 4 wires. Cut the outer skin of green and black wires so that we can see the inner conducting part. Then short circuit them. Make sure both wires touch each
other.
If you dont want to cut inner wires take a thin needle. Pierce green and black wire with needle. Make sure needle touch inner region of both wire.
Now make sure that your phone is completely off. Then its time to connect to the pc.
Make sure both wire are touched properly. Then connect the usb to pc. (Only connect in USB 2.0 PORT). No sound comes if done properly. Pc wont recognize till now.
After about 4 seconds separate green and black cable.
If you using needle then pull out the needle.
If you have been successful phone goes to deep flash mode that is 9008 mode.
If it goes to 900E mode. Keep those wires touched. Keep mobile connected to pc. And power off the phonei.e pressing power buttom for long second till vibrations.
Then after 3-4 second after power off untouch both wires. Itll go to 9008.
If successful then you can flash easily via Miflash. Miflash gives hello packet error. Restart pc, change USB port, take phone out if edl by long pressing power and again take back to edl.
Click to expand...
Click to collapse
My hard brick z2 is not even coming up as 900E. Basically computer doesn't detect and no changes in device manager either. Please confirm what to do.
I have tried pressing buttons told by many others and in various other forums. It doesn't work. Does deep flash cable method work even if the phone is not detecting in 900E mode?
sagarsk said:
My hard brick z2 is not even coming up as 900E. Basically computer doesn't detect and no changes in device manager either. Please confirm what to do.
I have tried pressing buttons told by many others and in various other forums. It doesn't work. Does deep flash cable method work even if the phone is not detecting in 900E mode?
Click to expand...
Click to collapse
May be drivers are not installed properly
Torres.09 said:
May be drivers are not installed properly
Click to expand...
Click to collapse
It is indeed installed. I have tried multiple computers and uninstalled and reinstalled drivers. Anyway I sent for service and they said motherboard has to be replaced. But I suspect this, so asked them to give the device back. I cannot pay around 100 dollars for just repairing.
Do you still think deep flash cable would work even if the computer is not detecting my mobile anywhere?
sagarsk said:
It is indeed installed. I have tried multiple computers and uninstalled and reinstalled drivers. Anyway I sent for service and they said motherboard has to be replaced. But I suspect this, so asked them to give the device back. I cannot pay around 100 dollars for just repairing.
Do you still think deep flash cable would work even if the computer is not detecting my mobile anywhere?
Click to expand...
Click to collapse
Is there any sign while charging??
In my persistent attempts to put a custom rom on this device, the following sequence occurred:
- Phone suddenly not recognized by PC in any mode: normal, recovery, or fastboot. It would not even charge from the USB port, no reaction at all from the phone or PC that the connection is made. Other devices using the same port and cable work correctly.
- Phone unresponsive to a wall charger while it is powered on. Similar to the above description, the phone does not recognize that it is pulled into a charger at all while it is powered on. However, at this point the
- Phone is responsive to a wall charger after turning it off. The screen shows the charging icon on screen and the LED is red, meaning the phone recognizes the micro-USB connection when it is powered off, but only via the wall charger, still sees nothing when connected to the PC.
With the above criteria I decide to let the device completely discharge its battery, hoping that a full empty to full charge will reset whatever is happening. It takes about 3 days to go completely dead ... moving from screen need-charging image, to only the red LED, to absolutely no response when pressing the power button.
Now I have a phone that is completely unresponsive to any button press, as expected since the battery is completely drained. Unfortunately, it no longer responds to the wall outlet at all. Meaning it won't charge in any way. Used multiple chargers, multiple wall sockets, multiple cables, gave it compliments, etc.
At this point the phone is totally and completely dead and unresponsive to any charging. Any thoughts or help?
apsommer said:
In my persistent attempts to put a custom rom on this device, the following sequence occurred:
- Phone suddenly not recognized by PC in any mode: normal, recovery, or fastboot. It would not even charge from the USB port, no reaction at all from the phone or PC that the connection is made. Other devices using the same port and cable work correctly.
- Phone unresponsive to a wall charger while it is powered on. Similar to the above description, the phone does not recognize that it is pulled into a charger at all while it is powered on. However, at this point the
- Phone is responsive to a wall charger after turning it off. The screen shows the charging icon on screen and the LED is red, meaning the phone recognizes the micro-USB connection when it is powered off, but only via the wall charger, still sees nothing when connected to the PC.
With the above criteria I decide to let the device completely discharge its battery, hoping that a full empty to full charge will reset whatever is happening. It takes about 3 days to go completely dead ... moving from screen need-charging image, to only the red LED, to absolutely no response when pressing the power button.
Now I have a phone that is completely unresponsive to any button press, as expected since the battery is completely drained. Unfortunately, it no longer responds to the wall outlet at all. Meaning it won't charge in any way. Used multiple chargers, multiple wall sockets, multiple cables, gave it compliments, etc.
At this point the phone is totally and completely dead and unresponsive to any charging. Any thoughts or help?
Click to expand...
Click to collapse
I had this issue when trying to flash GreenKernel. Turned out I messed up on a step and flashed it the wrong way. Check my posts in that topic.
Wenro said:
I had this issue when trying to flash GreenKernel. Turned out I messed up on a step and flashed it the wrong way. Check my posts in that topic.
Click to expand...
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Thank you for the response, I was about to throw the phone away. Can you be a little more specific? I see your post here regarding a rebooting loop with red light flashing. However, I don't have any response from the phone whatsoever ... nothing on the screen, or led in top right. It does not accept a charge from 1A or 2A source, it is literally a paper weight right now. I need to "jump start it" or something of this nature. It won't charge at all.
apsommer said:
Thank you for the response, I was about to throw the phone away. Can you be a little more specific? I see your post here regarding a rebooting loop with red light flashing. However, I don't have any response from the phone whatsoever ... nothing on the screen, or led in top right. It does not accept a charge from 1A or 2A source, it is literally a paper weight right now. I need to "jump start it" or something of this nature. It won't charge at all.
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Click to collapse
Probably the phone looks dead but does get charge - it's just not showing it with the LED.
I believe Snapdragons are close to impossible to hard-brick - the chip itself has a ROM with EDL burned into it and that can always be used to bring it back from zombieland, if you have the right tools. But if you are lucky enough, then service mode would still be available even without hunting for the EDL stuff.
First, power the phone off for real with the hidden button near the SIM tray - and leave it off.
Then, install Flashtool and use it to flash a stock ROM, as described for instance here. When flashing, choose flashmode instead of fastboot and follow the instructions.
HTH,
Antonio
antonio.galea said:
Probably the phone looks dead but does get charge - it's just not showing it with the LED.
I believe Snapdragons are close to impossible to hard-brick - the chip itself has a ROM with EDL burned into it and that can always be used to bring it back from zombieland, if you have the right tools. But if you are lucky enough, then service mode would still be available even without hunting for the EDL stuff.
First, power the phone off for real with the hidden button near the SIM tray - and leave it off.
Then, install Flashtool and use it to flash a stock ROM, as described for instance here. When flashing, choose flashmode instead of fastboot and follow the instructions.
HTH,
Antonio
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Click to collapse
Thank you for the response. I pressed the hidden button in the SIM tray for 10 seconds, 3 times in a row. Downloaded the latest "Emma" Sony Flashtool ... and nothing happens. The software does not recognize any Sony device plugged into the computer. Checked the USB cable, it's good. The computer, and the Sony flash software, do not recognize the device at all. It will not turn on in any way, and it does not appear (based on the screen and LED) to accept a charge at all. It truly seems bricked at this point. Any thoughts?
apsommer said:
Thank you for the response. I pressed the hidden button in the SIM tray for 10 seconds, 3 times in a row. Downloaded the latest "Emma" Sony Flashtool ... and nothing happens. The software does not recognize any Sony device plugged into the computer. Checked the USB cable, it's good. The computer, and the Sony flash software, do not recognize the device at all. It will not turn on in any way, and it does not appear (based on the screen and LED) to accept a charge at all. It truly seems bricked at this point. Any thoughts?
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Click to collapse
I don't know what method is used by Sony Emma, sorry. But simply connecting the phone won't surely be enough if there is no software on it that answers to USB requests from your PC.
How about trying with the tool I suggested you? Let the phone off, download a stock firmware and start the flashing in flashmode instead of the standard fastboot mode (just follow the on screen instructions).
If that does not work, the only thing that's left is EDL mode. I've found no documentation for Z5 Compact, unluckily - but any decent repair shop should be able to resurrect it.
Antonio
antonio.galea said:
I don't know what method is used by Sony Emma, sorry. But simply connecting the phone won't surely be enough if there is no software on it that answers to USB requests from your PC.
How about trying with the tool I suggested you? Let the phone off, download a stock firmware and start the flashing in flashmode instead of the standard fastboot mode (just follow the on screen instructions).
If that does not work, the only thing that's left is EDL mode. I've found no documentation for Z5 Compact, unluckily - but any decent repair shop should be able to resurrect it.
Antonio
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I downloaded the flashtool you linked, and also the XperiFerm and latest Z5C drivers as mentioned in the tutorial. The drivers do not have an exe. I can not manually install the drivers because the device is not recognized by the PC at all, it does not show in the Device Manager. Moving forward ... downloaded and installed the Sony Xperia Companion software, it also does not recognize the device at all. The flashtool you linked also does not see the device at all.
23/016/2019 00:16:53 - INFO - Device disconnected
There is no flashmode or fastboot mode possible, the device does not respond to any buttons, any charge, or mean glances. Any last thoughts before I cut my losses and throw it away for a XZ1 compact?
apsommer said:
There is no flashmode or fastboot mode possible, the device does not respond to any buttons, any charge, or mean glances. Any last thoughts before I cut my losses and throw it away for a XZ1 compact?
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Click to collapse
Don't throw the phone away!
I fear I was not explicit enough:
1. keep the phone off and disconnected
2. click on the Flash icon, choose the firmware
3. choose flashmode
4. press volume down and only then connect it to the PC
If even this alternative service mode has been wiped, then the only possibility left is EDL. For that, I'd go to a repair shop.
Antonio
apsommer said:
I downloaded the flashtool you linked, and also the XperiFerm and latest Z5C drivers as mentioned in the tutorial. The drivers do not have an exe. I can not manually install the drivers because the device is not recognized by the PC at all, it does not show in the Device Manager. Moving forward ... downloaded and installed the Sony Xperia Companion software, it also does not recognize the device at all. The flashtool you linked also does not see the device at all.
23/016/2019 00:16:53 - INFO - Device disconnected
There is no flashmode or fastboot mode possible, the device does not respond to any buttons, any charge, or mean glances. Any last thoughts before I cut my losses and throw it away for a XZ1 compact?
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Click to collapse
Hi,
Power off the phone : press volume up and power button. Wait 3 vibrations (if not, the phone is powered off).
Press first the volume up and plug the phone with the usb cable into your computer. If you see the blue light you can use Flashtool, if not... it's dead (for me)...
How to use Flashtool is another thing, blue led is essential.
You'd rather throw it away for a Xz2 compact and install Omnirom. You can find some used ones for good prices.
antonio.galea said:
Don't throw the phone away!
I fear I was not explicit enough:
1. keep the phone off and disconnected
2. click on the Flash icon, choose the firmware
3. choose flashmode
4. press volume down and only then connect it to the PC
If even this alternative service mode has been wiped, then the only possibility left is EDL. For that, I'd go to a repair shop.
Antonio
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Click to collapse
Thanks, Antonio. Step #4 causes no reaction in the phone, or the Flashtool. The software does not recognize the device and the phone remains unresponsive. It truly seems hard bricked to me. I live in Mexico ... this device is rare even in the US, the guys will have never seen it, and their approach to EDL is as good as mine. I'm pretty frustrated with this dead phone, I think it's time for a new one and to mark this as a lesson learned.
Raphos said:
Hi,
Power off the phone : press volume up and power button. Wait 3 vibrations (if not, the phone is powered off).
Press first the volume up and plug the phone with the usb cable into your computer. If you see the blue light you can use Flashtool, if not... it's dead (for me)...
How to use Flashtool is another thing, blue led is essential.
You'd rather throw it away for a Xz2 compact and install Omnirom. You can find some used ones for good prices.
Click to expand...
Click to collapse
Thank you. No blue light under any button combination, charging cable, outlet, software, mean glances, etc. My next one is XZ1 or XZ2 ... I'll take your advice into consideration, the XZ2 has better specs but of course its +$100. I like to think of myself as a capable engineer, but destroying this Z5C has made me pretty hesitant to attempt the same process on a new phone. Everyone seems to agree that hard bricking this device is near impossible, however I beg to differ as look at this dead one on my desk.
apsommer said:
Thanks, Antonio. Step #4 causes no reaction in the phone, or the Flashtool. The software does not recognize the device and the phone remains unresponsive. It truly seems hard bricked to me. I live in Mexico ... this device is rare even in the US, the guys will have never seen it, and their approach to EDL is as good as mine. I'm pretty frustrated with this dead phone, I think it's time for a new one and to mark this as a lesson learned.
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Click to collapse
Ouch - a real pity.
It really seems you succeded in wiping out all possible accesses for the Sony bootloader. Do you mind me asking how you managed that? I'd like to avoid doing the same mistake.
Qualcomm EDL mode is surely there, but you will need to open the phone and the software for that approach is not freely available (or at least I was not able to find it).
Antonio
antonio.galea said:
Ouch - a real pity.
It really seems you succeded in wiping out all possible accesses for the Sony bootloader. Do you mind me asking how you managed that? I'd like to avoid doing the same mistake.
Qualcomm EDL mode is surely there, but you will need to open the phone and the software for that approach is not freely available (or at least I was not able to find it).
Antonio
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Click to collapse
I don't remember the exact sequence, but "fastboot erase" was used on the "bootloader" and "recovery" partitions, then the phone was unplugged. This left the system with no start sequence ... when I depleted all the battery charge it simply wouldn't respond to anything and has since been lifeless. I'll pry it open and take a look at the internals just for fun and to get one last squeeze of value from it. I also plan to bash it with a hammer which will be particularly satisfying.
apsommer said:
I don't remember the exact sequence, but "fastboot erase" was used on the "bootloader" and "recovery" partitions, then the phone was unplugged.
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Click to collapse
You can safely overwrite boot, but never ever touch the bootloader. The bootloader is responsible for starting all the various programming modes, as well as passing on execution onto the kernel start during normal boot.
BTW, I don't think there is any reason at all for erasing partitions - when you overwrite them with your own data they will end up being clean anyway.
I also plan to bash it with a hammer which will be particularly satisfying.
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Click to collapse
While I can understand your frustration, that would be quite silly. Even if it has no value to you, it's still recoverable for anyone with the skills and tools - try to sell it instead, if anything it could be used for spare parts.
Antonio
antonio.galea said:
You can safely overwrite boot, but never ever touch the bootloader. The bootloader is responsible for starting all the various programming modes, as well as passing on execution onto the kernel start during normal boot.
BTW, I don't think there is any reason at all for erasing partitions - when you overwrite them with your own data they will end up being clean anyway.
While I can understand your frustration, that would be quite silly. Even if it has no value to you, it's still recoverable for anyone with the skills and tools - try to sell it instead, if anything it could be used for spare parts.
Antonio
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Click to collapse
Yes, I learned my lesson with "fastboot erase bootloader". I'd be happy to sell it for parts, what website would you recommend for listing it?
apsommer said:
Yes, I learned my lesson with "fastboot erase bootloader". I'd be happy to sell it for parts, what website would you recommend for listing it?
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Click to collapse
I'm trying to find out more information about the emergency recovery mode for Z5C - I might be able to find out a way to recover your phone. If I'm successful (be warned, it's a big if - so please don't count on it), you could sell it as a working phone instead of as a brick.
First problem, I don't know how to enter EDL mode on the Z5C: but I hope an EDL cable could work. I've ordered one for testing, since it's an useful tool for recovering a lot of other phones too - it will take a while to deliver, so don't hold your breath. You could also join me in my experiments (after all, you have nothing to lose) by ordering one yourself (you can find cables for as low as 3$).
Second problem, the software tools. Given the ubiquity of Qualcomm chips, apparently there are quite a few available. In the opensource arena, I've found those:
https://github.com/96boards/documentation/blob/master/consumer/guides/qdl.md
https://github.com/openpst/sahara
https://github.com/bkerler/edl
Third problem, finding the signed binaries you have erased from your phone. I guess they can be extracted from my own device quite easily - they are on eMMC after all.
For an in-depth discussion of EDL mode, geared towards its (in)security, I've been reading Aleph Security articles here.
Antonio
apsommer said:
Thank you for the response, I was about to throw the phone away. Can you be a little more specific? I see your post here regarding a rebooting loop with red light flashing. However, I don't have any response from the phone whatsoever ... nothing on the screen, or led in top right. It does not accept a charge from 1A or 2A source, it is literally a paper weight right now. I need to "jump start it" or something of this nature. It won't charge at all.
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Click to collapse
Hey again, sorry for late reply. Work...
My issue seems totally unrelated to yours. My problem was that I was doing the flashing wrong, instead of just flashing the entire .zip I flashed boot file etc and this is what started the issues with not taking charge, BT wasn't working, wifi etc. But I had more juice in the phone since you want to have quite a bit before doing flashing, but I read your post about discharging it.
If you can't revive it, don't fear rooting and flashing, just make sure to read and to take all steps necessary. I kinda messed up my Z1C and I didn't do any changes to my Z5C until recently. Well, maybe a year now, just because of that occurrence.
antonio.galea said:
I'm trying to find out more information about the emergency recovery mode for Z5C - I might be able to find out a way to recover your phone. If I'm successful (be warned, it's a big if - so please don't count on it), you could sell it as a working phone instead of as a brick.
First problem, I don't know how to enter EDL mode on the Z5C: but I hope an EDL cable could work. I've ordered one for testing, since it's an useful tool for recovering a lot of other phones too - it will take a while to deliver, so don't hold your breath. You could also join me in my experiments (after all, you have nothing to lose) by ordering one yourself (you can find cables for as low as 3$).
Second problem, the software tools. Given the ubiquity of Qualcomm chips, apparently there are quite a few available. In the opensource arena, I've found those:
https://github.com/96boards/documentation/blob/master/consumer/guides/qdl.md
https://github.com/openpst/sahara
https://github.com/bkerler/edl
Third problem, finding the signed binaries you have erased from your phone. I guess they can be extracted from my own device quite easily - they are on eMMC after all.
For an in-depth discussion of EDL mode, geared towards its (in)security, I've been reading Aleph Security articles here.
Antonio
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Click to collapse
Wow, you're a true engineer, never give up! Consider my phone part of your testing devices. Please confirm this is the correct EDL cable to purchase for the Z5C: EDL cable for all Qualcomm phones ... It will take a few weeks to get in my hands.
apsommer said:
Wow, you're a true engineer, never give up!
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Click to collapse
Hello, got my cable - but I've not been able to make it work so far. It could be because I need Windows and specific drivers, I'll look into some more. But yes, when it's fun I never give up
Antonio