Database Users

regaining data connection

Hi guys,
I tried to do a search but didn't find anything that worked...
I've been recently losing my 3g/1x data connection a lot for long periods of time (30 min or more). It's annoying since I can't check my e-mail, or listen to Pandora, basically all the things I got this phone for since I'm limited to what I can do on my computer at work.
Anyway, is there a bizarro fix for this? I've tried rebooting the phone, airplane mode on/off, and updating my profile. I remember with my old medium intelligence phone I could tell it to check my e-mail or something and trick it into waking up the data but no such luck as the phone complacently accepts there's a connection error.
Thanks in advance!

You may want to try letting folks know if you are running stock or a custom rom, which one it is and what modem version. Whenever I run into strange issues with my phone that isn't attributed to the rom I'm running, I just ODiN back and reflash through the process and that usually takes care of most problems. G'luck.

I have noticed mine does that too occasionally. Turning 4g on and then back off usually makes 3g start working again for me.
In my case my phone sometimes has trouble finding 3g after using wifi for a while, toggling 4g almost always makes 3g work again.
Sent from my SPH-D700 using XDA App

Oh right! I'm just on the stock rom.
Toggling 4g and wifi doesn't work for me. Thanks for the suggestion though.
It happens more at work so it probably has something to do with that. I generally always end up roaming but I haven't had trouble in the past with using roaming data. It still says unlimited on the Sprint account website and will come back every once and a while. (I know because it'll notify me of new mail or something random.)

are you in an area of low reception? that could cause it but not sure if there is a work around for it...

this same thing happens to my wife's epic.but not regularly..
I updated the prl and seems to stopped doing it,,

I was having the same issue coming out of Airplane mode. The 3G was coming back sporadically and then not at all. I called Sprint support and they had me do a phone Restore through the service menu ##3282# (you need your MSL) and it reset the phone like it was going through the activation process. It wasn't a factory reset so I didn't have to reinstall any apps. It did work the first time but after that it started happening again.
I finally went into the Sprint store and they did a hard reset, which is the same as a factory reset (I think) Settings>Privacy>Factory Data Reset. That was a couple of days ago and I haven't had the problem since.
Unfortunately, this requires completely wiping out your installed apps. I was on the stock rom and unrooted so I hadn't backed up with Titanium Backup (needs root). But I did use AppBak to backup my list of apps so that it was easier to restore them from the Market. If anyone knows a way to backup and restore similar to Titanium, that doesn't require root, let me know.

I was having the same problem with mine and nothing worked so they gave me another one. If it's that bad call sprint tech or take it they will probably give you another one

dennistpm said:
... If anyone knows a way to backup and restore similar to Titanium, that doesn't require root, let me know.
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I use "Sprite Mechanic" for backing up my APK's to SD card. It only recognizes market and 3rd party installed apps. Can be found in the market for free.
Sent from my SPH-D700 using XDA App

not receiving any SMS

Hello everyone. I've owned my 6p since it was first released and have used T-Mobile this whole time. Recently I noticed that no one was texting me so I decided to test it out and text myself and I was right . I wasn't receiving any messages. At the time I thought it might have been something to do with me running a custom ROM so I unrooted and went back to stock and still the same thing was happening. I can send messages but nothing comes back to me. I talked to T-Mobile for a few hours. Literally troubleshooting everything on their end and everything was fine. Full service and all. Now I've been looking all over online and have yet to find anything. The frustration is really getting to me. Has anyone else experienced anything like this before? Are there any setting in my 6p that I might need to check out? Please help me guys.
Again. I have full service bars with activated service. I can make calls browse the web and send messages. I'm just not receiving anything. Also I am using stock google messenge

Of the top of my mind, clear google msn cache and data, from configuration> apps> google messenger... also check in hangouts if u have it if the google messenger is the default app for sms..
Once a long time ago, the rom tool box was the default app for sms and instalation of apps, dunno why this happend.. hope it helps, also u can use a third party app for sms and check, or even the hangouts.
good luck.

Could you provide a screen shot of your selected APN?

V6iNSPIRE said:
Could you provide a screen shot of your selected APN?
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This. Check your apn against T-Mobile's settings.

V6iNSPIRE said:
Could you provide a screen shot of your selected APN?
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Click to collapse
I contacted T-Mobile and they went through all that with me and my apn was all correct. It's the same apn I've been using the whole time. Also to the guy who said clear cache I fully factory reset the whole phone and re installed every app. I would assume that would clear the cache? It's so frustrating cause everything seems to be working. It's like my phone wants to be stubborn and not receive messages lol

Can you try your SIM card with another phone?

Ok I fixed it. Very weird. I switched to 2g and all texts came through then went back to LTE and continued working

Hey I have the same issue with my OnePlus 3. Stopped receiving sms 3 days ago. I can send sms just fine.
Like note3userr I had rooted my phone, so un-rooted it and did a factory reset, but the issue still persists.
I'm also on Tmobile, my selected APN is T-Mobile US (epc.tmobile.com)
Switched to 2G and back to 4G, as noteuserr suggested. The trick worked for me!
Weird as **** though...

RomboyJ said:
Hey I have the same issue with my OnePlus 3. Stopped receiving sms 3 days ago. I can send sms just fine.
Like note3userr I had rooted my phone, so un-rooted it and did a factory reset, but the issue still persists.
I'm also on Tmobile, my selected APN is T-Mobile US (epc.tmobile.com)
Switched to 2G and back to 4G, as noteuserr suggested. The trick worked for me!
Weird as **** though...
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Click to collapse
Glad I can help man. Seems like it might be a T-Mobile thing. Very frustrating to deal with

[SOLVED] Verizon MMS Fails to Download All of a Sudden

I'm running Clark stock 6.0 build MPH24.49-18/unlocked/rooted/xposed on Verizon. Build is fine, was fastboot installed direct from Moto's firmware package back in September and has been running flawlessly. All of a sudden I'm not able to receive any MMS messages. My primary SMS app is Signal so I tried Google Messenger and the stock messenger app and all of them are failing to download any MMS. This just started happening a couple weeks ago. I'm not convinced that this is a rom or any customization that I may have done issue, I think it's purely something with Verizon or maybe an APN issue? It's just weird that this just started happening out of the blue. Before I contact Verizon I figured I'd ask here if anyone has come across this.

I'm on Verizon n no problems.

annoyingduck said:
I'm running Clark stock 6.0 build MPH24.49-18/unlocked/rooted/xposed on Verizon. Build is fine, was fastboot installed direct from Moto's firmware package back in September and has been running flawlessly. All of a sudden I'm not able to receive any MMS messages. My primary SMS app is Signal so I tried Google Messenger and the stock messenger app and all of them are failing to download any MMS. This just started happening a couple weeks ago. I'm not convinced that this is a rom or any customization that I may have done issue, I think it's purely something with Verizon or maybe an APN issue? It's just weird that this just started happening out of the blue. Before I contact Verizon I figured I'd ask here if anyone has come across this.
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Click to collapse
Had this happen once about a year ago on the stock rom too. I hadn't made any major changes and the phone stopped receiving MMS. It had been working fine for at least a month prior. On AT&Ts network for me.
Restoring a nandroid backup fixed it, but I never did actually figure out what went wrong.

jason2678 said:
Had this happen once about a year ago on the stock rom too. I hadn't made any major changes and the phone stopped receiving MMS. It had been working fine for at least a month prior. On AT&Ts network for me.
Restoring a nandroid backup fixed it, but I never did actually figure out what went wrong.
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So the backup restore fixed it...? So strange. Now I must figure out what is causing this.
Sent from my XT1575 using Tapatalk

annoyingduck said:
So the backup restore fixed it...? So strange. Now I must figure out what is causing this.
Sent from my XT1575 using Tapatalk
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Click to collapse
I was rooted with a custom kernel, but had been for weeks with no problems. Then mms just quit working.
Didn't do much troubleshooting, sorry. Restoring the backup fixed it and it's never happened again. Could be a coincidence, but sounds just like what you described.

I've had this happen a few times, a power off reboot usually fixes it. Verizon, true pure x. I've been to stubborn to reload to see if it fixes it permanently.

SOLVED
The issue is with the APN settings. 2 Lines were incorrect:
-MMS Port was set to "not set", it needed to be "80"
-APN Type was set to "default,dun,supl", it needed to be "default,dun,supl,mms"
Very strange that these configurations magically changed themselves. What's even funnier is that Verizon customer service told me that the issue is that it's a non-Verizon phone and the only thing they could recommend was a factory reset and/or a new sim card. They also would not give me the correct APN's, they said some nonsense about that information being unavailable to them. So Google fixed this issue for me. FU Verizon.

I have had mixed luck with different APN settings. The above worked for me for a while, and then inexplicably stopped. I tried a bunch of different configurations before sticking with the settings in the attached screenshot. These settings worked for me on Marshmallow and continue to work on Nougat (7.1.1). These are also the settings that appear after resetting my network settings from the Mobile Networks menu. I hope this can help someone out.

Not getting texts / calls (T-Mobile)

Hello,
Once I got this phone a year or two ago, I've found that I will need to reboot it to start receiving texts and phone calls at times.
This was on the stock ROM, I've used CM 13 and now Lineage 15 since and the behavior is always the same.
There is no indicator I've lost cell service and my data connection will work fine regardless.
Because this is my first ASUS phone and also my only phone I've ever had on T-Mobile, I don't know which of the two (possibly both?) to blame.
Has anyone else experienced this? If so, was it with another carrier? Is it worth going back to stock and getting the latest updates? If I knew it would resolve the issue, I would definitely do it.
Any help you can provide is greatly appreciated.
I'm on a Z00T (ZE551KL) if that makes a difference.
Sent from my ASUS_Z00TD using Tapatalk

Update:
Reverted back to stock and got on the latest OTA from the ASUS website, the issue still remains.
Anyone out there using this phone on T-Mobile? Its really starting to become a problem, I'm completely missing important phone calls and texts with no way of knowing until I force my bank app to send me a text, and I don't get it.
A reboot resolves the issue, I have no idea what triggers it.
Sent from my ASUS_Z00TD using Tapatalk

I have SM-N900V (Note 3 on Verizon). Running LineageOS. If I'm home or at work no problem. An hour or two away I don't receive texts. I can send them, but until I reboot I receive no texts. After rebooting I usually get them twice. Calls seem unaffected. Did you figure out anything with your phone?

Cant send SMS... Sometimes?

I'm hoping somebody has experienced this before and found a fix and can help me out...
All day I've been struggling to send SMS messages... I'm on 11.0.1.1, magisk rooted, with RICE installed. Everything was working great but today when i woke up, i was unable to send SMS messages...
I'm receiving them, but sometimes they are delayed and i get a few at a time with nothing coming in again for a short time after that, but i've made no changes to my phone in the last 2 days. I've rebooted a few times between then and now (twice yesterday, just because), so i cant really understand why i would just randomly be unable to send text messages or why they are received in bursts like this?
I've gone in and reset my "Wi-Fi, Mobile & Bluetooth" settings from within the reset options, and this appears to fix the issue, but only for a minute or so and suddenly they stop sending again... I thought maybe its the tower, so i used my daughters phone to text my wife and that worked perfectly fine. Immediately before and after, mine wouldnt send.
Any ideas, links, or guidance that might help me figure this out?

Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?

PMad said:
Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?
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Click to collapse
Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.

LOGMD said:
Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.
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Click to collapse
I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.

PMad said:
I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.
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What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.

LOGMD said:
What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.
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Click to collapse
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.

PMad said:
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.
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When you say "ok" are you just sending short messages or the suggested replies by Google?
I had problems with auto reply in notifications for a while.
Tbh I just use telegram or signal becuase they don't require being connected to the device directly when using the web/desktop versions.
Yeah swapping for 2 weeks isn't great!
Interesting you had this issue with signal too, sounds like Google cloud messaging (needed for any app push notifications and messaging) is in a standby mode.
You got naptime or servicely installed? Shame no one else is seeing this issue might be easier to diagnose