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Moto X Style: MMS Stopped Working Using Google Messenger post-MM?

MMS Stopped Working Using Google Messenger post-MM?
Within the last few days I can no longer send or receive MMS (group text or pictures) using Google Messenger. I think this might have just popped up with the MM update. My MXPE is on Verizon. Anyone else having a similar problem?
I've looked online and seen info about changing APNs and/or removing any that aren't being used, but I wasn't positive how those apply to MXPE with MM on Verizon, though - most of the posts and troubleshooting guides are a little older.
(I've enjoyed this MXPE forum since I got the phone, just now forced to stop lurking. )

mackertm said:
Within the last few days I can no longer send or receive MMS (group text or pictures) using Google Messenger. I think this might have just popped up with the MM update. My MXPE is on Verizon. Anyone else having a similar problem?
I've looked online and seen info about changing APNs and/or removing any that aren't being used, but I wasn't positive how those apply to MXPE with MM on Verizon, though - most of the posts and troubleshooting guides are a little older.
(I've enjoyed this MXPE forum since I got the phone, just now forced to stop lurking. )
Click to expand...
Click to collapse
It's a known Marshmallow bug fixed on 6.0.1. If you use Pushbullet, disable it. Otherwise turn WiFi off to get/send your MMS, or download Textra to do it for you until 6.0.1 comes to the MXPE.

Forgive me if this is too obvious, but have you tried powering the phone off and powering it back on again? I also use Google Messenger and am on Verizon, and had the same problem after I updated. Doing a simple reboot seemed to get everything back to normal.

EdCarden said:
Forgive me if this is too obvious, but have you tried powering the phone off and powering it back on again? I also use Google Messenger and am on Verizon, and had the same problem after I updated. Doing a simple reboot seemed to get everything back to normal.
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Click to collapse
Yeah, reboots didn't do anything. I also tried uninstalling and reinstalling Messenger, which didn't help. I figured there was something more odd going on, since Moto's stock SMS app worked okay. (I just don't like it much.)
Textra (from the other reply, thanks!) did the trick - MMS messages are working just fine, happily.

Textra is great, it was my messaging client of choice for a long time. The only reason I switched to Google Messenger was because it has better Android Wear support.

not receiving any SMS

Hello everyone. I've owned my 6p since it was first released and have used T-Mobile this whole time. Recently I noticed that no one was texting me so I decided to test it out and text myself and I was right . I wasn't receiving any messages. At the time I thought it might have been something to do with me running a custom ROM so I unrooted and went back to stock and still the same thing was happening. I can send messages but nothing comes back to me. I talked to T-Mobile for a few hours. Literally troubleshooting everything on their end and everything was fine. Full service and all. Now I've been looking all over online and have yet to find anything. The frustration is really getting to me. Has anyone else experienced anything like this before? Are there any setting in my 6p that I might need to check out? Please help me guys.
Again. I have full service bars with activated service. I can make calls browse the web and send messages. I'm just not receiving anything. Also I am using stock google messenge

Of the top of my mind, clear google msn cache and data, from configuration> apps> google messenger... also check in hangouts if u have it if the google messenger is the default app for sms..
Once a long time ago, the rom tool box was the default app for sms and instalation of apps, dunno why this happend.. hope it helps, also u can use a third party app for sms and check, or even the hangouts.
good luck.

Could you provide a screen shot of your selected APN?

V6iNSPIRE said:
Could you provide a screen shot of your selected APN?
Click to expand...
Click to collapse
This. Check your apn against T-Mobile's settings.

V6iNSPIRE said:
Could you provide a screen shot of your selected APN?
Click to expand...
Click to collapse
I contacted T-Mobile and they went through all that with me and my apn was all correct. It's the same apn I've been using the whole time. Also to the guy who said clear cache I fully factory reset the whole phone and re installed every app. I would assume that would clear the cache? It's so frustrating cause everything seems to be working. It's like my phone wants to be stubborn and not receive messages lol

Can you try your SIM card with another phone?

Ok I fixed it. Very weird. I switched to 2g and all texts came through then went back to LTE and continued working

Hey I have the same issue with my OnePlus 3. Stopped receiving sms 3 days ago. I can send sms just fine.
Like note3userr I had rooted my phone, so un-rooted it and did a factory reset, but the issue still persists.
I'm also on Tmobile, my selected APN is T-Mobile US (epc.tmobile.com)
Switched to 2G and back to 4G, as noteuserr suggested. The trick worked for me!
Weird as **** though...

RomboyJ said:
Hey I have the same issue with my OnePlus 3. Stopped receiving sms 3 days ago. I can send sms just fine.
Like note3userr I had rooted my phone, so un-rooted it and did a factory reset, but the issue still persists.
I'm also on Tmobile, my selected APN is T-Mobile US (epc.tmobile.com)
Switched to 2G and back to 4G, as noteuserr suggested. The trick worked for me!
Weird as **** though...
Click to expand...
Click to collapse
Glad I can help man. Seems like it might be a T-Mobile thing. Very frustrating to deal with

Nexus 6p Mobile hotspot not working properly (T-mobile)

Have searched extensively and found no working solution to this issue. Return would be a last and unwanted resort. Here's the deal. Mobile Hotspot performs strangely no matter what android version I run. In marshmallow it would turn off during use. In nougat it would just crash and need to be restarted. It most reliably occurs when playing lan minecraft over 2 comps on the hotspot but will still have the issue randomly even when only 1 device is connected. Many calls to various companies have all resulted in "send it back in". This is infuriating as this feels like a software issue not a hardware issue, I just can't see how it can be any other way. I have tried everything I could think of and had no luck, here's the list of what i've tried so far:
Restart phone
Factory reset
update to latest firmware
downgrade back to original marshmallow firmware
there is no access to advanced settings for hotspot so timeout is non-existant
reset network settings
edit: also tried ElementX kernel still have the same problem
tried flash-all to stock Marshmallow firmware without restoring apps or settings
RMA TWICE
etc. (any others I've forgotten that I did I will edit and add if ppl suggest it)
Nothing works, before I downgraded back to MM I did capture a bug report when the crash happened on latest nougat. I have no idea if I caught relevant info but will include the zip here anyway. Any help is massively appreciated.

Flash the correct factory images using google flash-all method (backup data first or remove -w in the script!). Upon startup do NOT restore settings apps etc.. and test.
If it doesn't work post a bug report on google website.

rchtk said:
Flash the correct factory images using google flash-all method (backup data first or remove -w in the script!). Upon startup do NOT restore settings apps etc.. and test.
If it doesn't work post a bug report on google website.
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Click to collapse
if it wasn't clear in my post I was at factory default and the problem occurred and have restored and erased a few times. If the method you're describing is different form having out of the box stock please elaborate, I only flashed a kernel recently as a further last resort.
By not restoring settings are you referring to not allowing google backups to restore? and finally if you can provide a link to where exactly I am to post this bug report I would appreciate it, I have posted in what I thought was official channels with a bug report and was told to call in, which is stupid, considering if I leave a bug report why not read it and get back to me?
Anyways thanks for reply and any further info you give

rchtk said:
Flash the correct factory images using google flash-all method (backup data first or remove -w in the script!). Upon startup do NOT restore settings apps etc.. and test.
If it doesn't work post a bug report on google website.
Click to expand...
Click to collapse
Finally got back from vacation and had time to try your request. used flash-all method and did not restore any apps or settings and hotspot still did not work. any other info or at least a link to where I should post a bug report to google as I have used the report function through the device and have posted on nexus help forums and not received answers. I really don't want to have to do an rma as I hate the thought of receiving a refurb phone when I wanted a brand new one and they sent me a broken one

well all is officially lost as I am in the process of doing an RMA. Multiple phone calls between carrier and manufacturer see each company blaming the other with no solution in sight. Fingers crossed hard enough to bleed that somehow a new phone or any "repairs" done to mine will fix the issue. Come back in a few weeks for an update. :crying:

I would confirm with T-Mobile that your line is provisioned with Tethering. When testing an AT&T SIM from a friends UDP (no tethering) account, this is what would happen. My T-Mobile and Verizon accounts both allow it, so it just works.

SpookyTunes said:
I would confirm with T-Mobile that your line is provisioned with Tethering. When testing an AT&T SIM from a friends UDP (no tethering) account, this is what would happen. My T-Mobile and Verizon accounts both allow it, so it just works.
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Click to collapse
I have tethering on my account and have had it for 2 years. worked flawlessly on other devices before switching to this one. It also doesn't explain why it could work for hours at a time before failing. Or why it would consistently fail within minutes when playing LAN minecraft.

Well Huaweii has been an absolute joke, after 3 weeks of terrible communication and no transparency I finally received my phone in the mail (no email notification on if it is a replacement device or not) and the issue still persists. I'm at a loss for what to do.

Android 8.0 cant receive texts/sms

I have a rooted Nexus 6p. A few weeks ago I flashed the factory images of Android 8.0 Oreo to my 6p. Flashed TWRP and rooted with magisk. For about a week or so everything was fine...then approximately 72 hours ago I could no longer receive text messages from anyone. I can send texts just fine I just can't receive them. I have full bars of service with 4g LTE. I can surf the web, use Facebook and any other app requiring data. I can make and receive phone calls.
I've tried everything. Removed the sim, rebooted, checked APN settings, cleared cache, wipe data, tried various different SMS apps. I even wiped the device and reflashed Oreo via fastboot again. Nothing.
I called TMobile they have no idea what's wrong. I called Google and they were of no assistance.
I'm going to try and flash the last nougat factory images later from Google and see if that helps. Before I do that I wanted to see if anyone here could offer some suggestions I haven't already thought of.
Thanks!

Pain-N-Panic said:
I have a rooted Nexus 6p. A few weeks ago I flashed the factory images of Android 8.0 Oreo to my 6p. Flashed TWRP and rooted with magisk. For about a week or so everything was fine...then approximately 72 hours ago I could no longer receive text messages from anyone. I can send texts just fine I just can't receive them. I have full bars of service with 4g LTE. I can surf the web, use Facebook and any other app requiring data. I can make and receive phone calls.
I've tried everything. Removed the sim, rebooted, checked APN settings, cleared cache, wipe data, tried various different SMS apps. I even wiped the device and reflashed Oreo via fastboot again. Nothing.
I called TMobile they have no idea what's wrong. I called Google and they were of no assistance.
I'm going to try and flash the last nougat factory images later from Google and see if that helps. Before I do that I wanted to see if anyone here could offer some suggestions I haven't already thought of.
Thanks!
Click to expand...
Click to collapse
I would go get a new SIM provisioned for your phone at TMo for free. Are you pre-paid or post-paid?

I was planning on it. However around 0930 this morning all of my missing text messages came flooding in. SMS seems to be working fine now. Would still love to know the trigger of this issue.

Pain-N-Panic said:
I was planning on it. However around 0930 this morning all of my missing text messages came flooding in. SMS seems to be working fine now. Would still love to know the trigger of this issue.
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Click to collapse
Cool. Likely a carrier/plan issue.

You didn't happen to have an Ad Blocker installed? I had the same issue on a different phone, and that was the culprit.

dratsablive said:
You didn't happen to have an Ad Blocker installed? I had the same issue on a different phone, and that was the culprit.
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Click to collapse
Yes. I use adaway and adguard. Never had an issue with them not allowing me to receive texts. I'm also running both right now and sms is working fine.

Did you restore messages with titanium backup? If so make sure you have switched messaging back to the default app. Had the same happen to me.

Pain-N-Panic said:
Yes. I use adaway and adguard. Never had an issue with them not allowing me to receive texts. I'm also running both right now and sms is working fine.
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Click to collapse
Well adaway definitely was blocking my SMS. As soon as I removed it and rebooted phone the msgs came flooding in.

dratsablive said:
Well adaway definitely was blocking my SMS. As soon as I removed it and rebooted phone the msgs came flooding in.
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Click to collapse
Adaway is a host file fetcher. It has nothing to do with SMS and does not interfere with it. Try it again. It's the best one out there.

Receiving SMS and MMS is intermittent

Thanks in advance for your help
Model A6013
Android Version 10
OxygenOS 10.3.3
Build A6013_41_200414
Magisk 20.4
Problem :crying:
I have a rooted Oneplus 6T on Cricket. The problem I am having is SMS and MMS messages are received maybe around 75% of the time.
I have no problem sending messages.
Sometimes it will work for days without having an issue, then I'll speak to someone and they let me know the 'texted' me and I didn't respond.
It seems if I text someone and they respond fairly quickly it works. But, if a text is sent to the phone randomly, it's hit or miss if I get it.
Attempts to resolve the issue
I have tried so many things trying to resolve the issue. I have worked with Cricket Customer Care. They had me update my APN settings, They have pushed things to the phone, I have even got them to replace the SIM
I have wiped the phone and restored my data. (I am wondering if something in my data is causing the issue)
I have done a lot of testing after trying to resolve the issue and I'll think it's resolved then a few days later it will reoccur.
When did problem Occur
I believe it began when I updated to Android 10
I have did several updates since the issue has occurred and the problem still exist.
I have so many things on the phone that I use daily that I don't won't to wipe without restoring. However maybe when I restore the data, maybe I am restoring the problem.
Thanks so much,
Jamie

I had my op6t on cricket when it launched. I had nothing but problems, with this phone and my previous one. SMS in my case refuses to send to certain people. Issues were never resolved. Fixed the problem by switching to a decent provider. Unfortunately you get what you pay for with cricket. And in my case I get a much better plan on Verizon for only $10 more. Try another phone with your sim see if problems persist if they do you know it's on them not on you.

Hi bladestonez,
Thanks for the response.
My OP6T worked great on Cricket for a year and a half until an update. ,
The annoying part is I can't tell if the issue is resolved for days and with all the apps and data I use on the phone it's a major incontinence to switch to another phone temporarily.
I'm debating on loading a stock ROM and then restoring data. But, I don't want to restore the problem, if it is somewhere in my data.
I'm looking for advice on what to do and what to restore to ensure the problem isn't restored.
Thanks
bladestonez said:
I had my op6t on cricket when it launched. I had nothing but problems, with this phone and my previous one. SMS in my case refuses to send to certain people. Issues were never resolved. Fixed the problem by switching to a decent provider. Unfortunately you get what you pay for with cricket. And in my case I get a much better plan on Verizon for only $10 more. Try another phone with your sim see if problems persist if they do you know it's on them not on you.
Click to expand...
Click to collapse

wiij1 said:
Hi bladestonez,
Thanks for the response.
My OP6T worked great on Cricket for a year and a half until an update. ,
The annoying part is I can't tell if the issue is resolved for days and with all the apps and data I use on the phone it's a major incontinence to switch to another phone temporarily.
I'm debating on loading a stock ROM and then restoring data. But, I don't want to restore the problem, if it is somewhere in my data.
I'm looking for advice on what to do and what to restore to ensure the problem isn't restored.
Thanks
Click to expand...
Click to collapse
If your talking about restoring data via twrp from one rom to another you cannot do that. Back up individual apps and their data only using a backup and restore app. Data is not universal between ROMs and will cause major issues, all flashing procedures call for wiping data.

Thanks.
Do you think there best way to ensure nothing is corrupt on the phone is to install stock rom, then restore with titanium backup or something?
Is there a possibility it would restore the problem?
Thanks

I had this problem but it was a problem with my carrier not my phone

GbizzleMcGrizzle said:
I had this problem but it was a problem with my carrier not my phone
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Click to collapse
Thanks.
Same thing? Can send fine, but receiving most but not all?
Did you ever get them to fix it? Or did you switch carriers?

wiij1 said:
Thanks.
Same thing? Can send fine, but receiving most but not all?
Did you ever get them to fix it? Or did you switch carriers?
Click to expand...
Click to collapse
Yea they fixed it I think for a while I had to put my phone in airplane mode for a few minutes to get all the missed messages. Anyway I think they fixed it I ended up breaking my phone a couple days later and getting a new one so...