Android 8.0 cant receive texts/sms - Nexus 6P Q&A, Help & Troubleshooting

I have a rooted Nexus 6p. A few weeks ago I flashed the factory images of Android 8.0 Oreo to my 6p. Flashed TWRP and rooted with magisk. For about a week or so everything was fine...then approximately 72 hours ago I could no longer receive text messages from anyone. I can send texts just fine I just can't receive them. I have full bars of service with 4g LTE. I can surf the web, use Facebook and any other app requiring data. I can make and receive phone calls.
I've tried everything. Removed the sim, rebooted, checked APN settings, cleared cache, wipe data, tried various different SMS apps. I even wiped the device and reflashed Oreo via fastboot again. Nothing.
I called TMobile they have no idea what's wrong. I called Google and they were of no assistance.
I'm going to try and flash the last nougat factory images later from Google and see if that helps. Before I do that I wanted to see if anyone here could offer some suggestions I haven't already thought of.
Thanks!

Pain-N-Panic said:
I have a rooted Nexus 6p. A few weeks ago I flashed the factory images of Android 8.0 Oreo to my 6p. Flashed TWRP and rooted with magisk. For about a week or so everything was fine...then approximately 72 hours ago I could no longer receive text messages from anyone. I can send texts just fine I just can't receive them. I have full bars of service with 4g LTE. I can surf the web, use Facebook and any other app requiring data. I can make and receive phone calls.
I've tried everything. Removed the sim, rebooted, checked APN settings, cleared cache, wipe data, tried various different SMS apps. I even wiped the device and reflashed Oreo via fastboot again. Nothing.
I called TMobile they have no idea what's wrong. I called Google and they were of no assistance.
I'm going to try and flash the last nougat factory images later from Google and see if that helps. Before I do that I wanted to see if anyone here could offer some suggestions I haven't already thought of.
Thanks!
Click to expand...
Click to collapse
I would go get a new SIM provisioned for your phone at TMo for free. Are you pre-paid or post-paid?

I was planning on it. However around 0930 this morning all of my missing text messages came flooding in. SMS seems to be working fine now. Would still love to know the trigger of this issue.

Pain-N-Panic said:
I was planning on it. However around 0930 this morning all of my missing text messages came flooding in. SMS seems to be working fine now. Would still love to know the trigger of this issue.
Click to expand...
Click to collapse
Cool. Likely a carrier/plan issue.

You didn't happen to have an Ad Blocker installed? I had the same issue on a different phone, and that was the culprit.

dratsablive said:
You didn't happen to have an Ad Blocker installed? I had the same issue on a different phone, and that was the culprit.
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Click to collapse
Yes. I use adaway and adguard. Never had an issue with them not allowing me to receive texts. I'm also running both right now and sms is working fine.

Did you restore messages with titanium backup? If so make sure you have switched messaging back to the default app. Had the same happen to me.

Pain-N-Panic said:
Yes. I use adaway and adguard. Never had an issue with them not allowing me to receive texts. I'm also running both right now and sms is working fine.
Click to expand...
Click to collapse
Well adaway definitely was blocking my SMS. As soon as I removed it and rebooted phone the msgs came flooding in.

dratsablive said:
Well adaway definitely was blocking my SMS. As soon as I removed it and rebooted phone the msgs came flooding in.
Click to expand...
Click to collapse
Adaway is a host file fetcher. It has nothing to do with SMS and does not interfere with it. Try it again. It's the best one out there.

Related

[Q] Push notifications only work on wifi

I have a sprint galaxy s5. Ive had this problem for about a month and the only thing i havent tried is coming here. The push notifications are not coming through on any app unless the phone is on wifi or i leave an app running on the screen while im away. Ive check all the settings, had sprint look on their side, factory reset, took it to a sprint store, and than had it replaced with another S5. After the first day with the new phone it worked fine until i went to sleep and it updated to 4.4.4 over night. The following day the same problem, no push notifications on data. I went to a samsung video chat and they said it was a bug and wait for the 5.0 update. Well......its here and im still waiting for my friends test email and facebook message to come through.
Any thoughts would be very much appreciated.
Bump
If you're rooted maybe this app https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer
could fix your issues. There is an app for non rooted devices too, but I doubt that it works as good.
I'm not rooted and tried the other app you recommended with no luck. I decided since the 5.0 update came through to factory reset the phone. I sent a test to my gmail and installed whatsapp to see if notifications would come through and I've had no luck. Looks like another trip to the sprint store for another phone.
NoahMayes said:
I'm not rooted and tried the other app you recommended with no luck. I decided since the 5.0 update came through to factory reset the phone. I sent a test to my gmail and installed whatsapp to see if notifications would come through and I've had no luck. Looks like another trip to the sprint store for another phone.
Click to expand...
Click to collapse
Maybe you have Restrict Background Data checked. It wont give any notifications on Sim network till the app is open. Did you check this out? Push notifications are coming easy on the WiFi and not on mobile data.
I have tried the restrict background data, toggling it on and off and I also checked data usage for apps and none are restricted. Everything is fine on wifi but not on data, app has to be running on the screen to update if i'm not connected to a wifi. I've looked through different forums and many reported the issue fixed because the APN needed changed, but Sprint will not let me configure it. I've been through their tech team and everything seem right on their end.

Moto X Style: MMS Stopped Working Using Google Messenger post-MM?

MMS Stopped Working Using Google Messenger post-MM?
Within the last few days I can no longer send or receive MMS (group text or pictures) using Google Messenger. I think this might have just popped up with the MM update. My MXPE is on Verizon. Anyone else having a similar problem?
I've looked online and seen info about changing APNs and/or removing any that aren't being used, but I wasn't positive how those apply to MXPE with MM on Verizon, though - most of the posts and troubleshooting guides are a little older.
(I've enjoyed this MXPE forum since I got the phone, just now forced to stop lurking. )
mackertm said:
Within the last few days I can no longer send or receive MMS (group text or pictures) using Google Messenger. I think this might have just popped up with the MM update. My MXPE is on Verizon. Anyone else having a similar problem?
I've looked online and seen info about changing APNs and/or removing any that aren't being used, but I wasn't positive how those apply to MXPE with MM on Verizon, though - most of the posts and troubleshooting guides are a little older.
(I've enjoyed this MXPE forum since I got the phone, just now forced to stop lurking. )
Click to expand...
Click to collapse
It's a known Marshmallow bug fixed on 6.0.1. If you use Pushbullet, disable it. Otherwise turn WiFi off to get/send your MMS, or download Textra to do it for you until 6.0.1 comes to the MXPE.
Forgive me if this is too obvious, but have you tried powering the phone off and powering it back on again? I also use Google Messenger and am on Verizon, and had the same problem after I updated. Doing a simple reboot seemed to get everything back to normal.
EdCarden said:
Forgive me if this is too obvious, but have you tried powering the phone off and powering it back on again? I also use Google Messenger and am on Verizon, and had the same problem after I updated. Doing a simple reboot seemed to get everything back to normal.
Click to expand...
Click to collapse
Yeah, reboots didn't do anything. I also tried uninstalling and reinstalling Messenger, which didn't help. I figured there was something more odd going on, since Moto's stock SMS app worked okay. (I just don't like it much.)
Textra (from the other reply, thanks!) did the trick - MMS messages are working just fine, happily.
Textra is great, it was my messaging client of choice for a long time. The only reason I switched to Google Messenger was because it has better Android Wear support.

not being able to send/recieve sms

Hey guys, so yesterday I had to reflash to my stock g30v firmware on pe1. After being rooting since late june, Went by for a day and a half not noticing I wasn't receiving any sms messages. Tried to wipe cache, many reboots and many apps to no avail. Always showed "mobile network not available." Yet I still had 4g and was able to go on social media and my chrome browser. After I odin'd back to stock I received over 75 new sms messages. Stumped.
Want to re-root again but with my job, I can't risk having this happen again
Thanks in advance
Did you do a factory reset yet?
As stated in the first part of the op, die to this I had to reflash to stock, starting fresh. That's when I got a days and a half with of sms messages, everything is back to normal, but was wondering if anyone else had this issue. Want to re-root but can't if this is gonna happen again
What i've found after root is that i have to make a phone call after rebooting or i dont recieve calls/texts or have capability of sending texts untill i make a call yet Data still works..
wheeliest said:
What i've found after root is that i have to make a phone call after rebooting or i dont recieve calls/texts or have capability of sending texts untill i make a call yet Data still works..
Click to expand...
Click to collapse
I had this issue a lot with U firmware so I am sticking stock. Actually I just got the no signal icon and 4g data OR when I got voice working with sms a 3g w/roaming icon.

not receiving any SMS

Hello everyone. I've owned my 6p since it was first released and have used T-Mobile this whole time. Recently I noticed that no one was texting me so I decided to test it out and text myself and I was right . I wasn't receiving any messages. At the time I thought it might have been something to do with me running a custom ROM so I unrooted and went back to stock and still the same thing was happening. I can send messages but nothing comes back to me. I talked to T-Mobile for a few hours. Literally troubleshooting everything on their end and everything was fine. Full service and all. Now I've been looking all over online and have yet to find anything. The frustration is really getting to me. Has anyone else experienced anything like this before? Are there any setting in my 6p that I might need to check out? Please help me guys.
Again. I have full service bars with activated service. I can make calls browse the web and send messages. I'm just not receiving anything. Also I am using stock google messenge
Of the top of my mind, clear google msn cache and data, from configuration> apps> google messenger... also check in hangouts if u have it if the google messenger is the default app for sms..
Once a long time ago, the rom tool box was the default app for sms and instalation of apps, dunno why this happend.. hope it helps, also u can use a third party app for sms and check, or even the hangouts.
good luck.
Could you provide a screen shot of your selected APN?
V6iNSPIRE said:
Could you provide a screen shot of your selected APN?
Click to expand...
Click to collapse
This. Check your apn against T-Mobile's settings.
V6iNSPIRE said:
Could you provide a screen shot of your selected APN?
Click to expand...
Click to collapse
I contacted T-Mobile and they went through all that with me and my apn was all correct. It's the same apn I've been using the whole time. Also to the guy who said clear cache I fully factory reset the whole phone and re installed every app. I would assume that would clear the cache? It's so frustrating cause everything seems to be working. It's like my phone wants to be stubborn and not receive messages lol
Can you try your SIM card with another phone?
Ok I fixed it. Very weird. I switched to 2g and all texts came through then went back to LTE and continued working
Hey I have the same issue with my OnePlus 3. Stopped receiving sms 3 days ago. I can send sms just fine.
Like note3userr I had rooted my phone, so un-rooted it and did a factory reset, but the issue still persists.
I'm also on Tmobile, my selected APN is T-Mobile US (epc.tmobile.com)
Switched to 2G and back to 4G, as noteuserr suggested. The trick worked for me!
Weird as **** though...
RomboyJ said:
Hey I have the same issue with my OnePlus 3. Stopped receiving sms 3 days ago. I can send sms just fine.
Like note3userr I had rooted my phone, so un-rooted it and did a factory reset, but the issue still persists.
I'm also on Tmobile, my selected APN is T-Mobile US (epc.tmobile.com)
Switched to 2G and back to 4G, as noteuserr suggested. The trick worked for me!
Weird as **** though...
Click to expand...
Click to collapse
Glad I can help man. Seems like it might be a T-Mobile thing. Very frustrating to deal with

HELP. 6P not receiving texts/BLANK SMSC

To start, I'm on Android 7.0 using the September security patch and am rooted.
Never had an issue with this phone before. Ever since yesterday morning I have not been able to receive anyone's text messages. I'm not sure about MMS but I haven't gotten any of those either. The weird thing is that I can SEND texts just fine....and I can also send text messages to myself and they come through.
After digging and researching I accessed that hidden settings menu by typing *#*#4636#*#* into my dialer and looking at the SMSC number which should be for Tmobile, my provider, +12063130004. However, it's blank and I'm unable to change it. Hitting "update" gives me an "update error" in the field and if I hit refresh I get "+12063130004",145 with the quotes and the 145. If I hit update from there and reboot it's still blank. If I put in +12063130004 and reboot it's still blank.
I have data, I can make and receive calls and surf the web. So far I've tried switching sms apps to no avail. I'm currently using google messenger. I've tried removing the sim and placing it back in. I went in to TWRP wiped cache, dalvich cache and data and it did nothing. Finally I reverted to a nandroid I made about a month ago when sms was working fine and it's still not working.
I'm out of ideas fellas. At my wit's end here!
Oh, I should also let you know that I think this all started when my girlfriend sent me a text message that i received yesterday morning. It was the last text I was able to get......she's on a cruise so she sent it somewhere near mexico....I think it made my phone have a massive brain fart and I'm not sure how to fix this bug. Please help!!
No one? I've found nothing on the web..
This may sound obvious, but have you tried using a factory image to return to stock?
Sounds like you've done everything but that.
I suppose you could also try deleting your APN and manually entering a correct one for your carrier. That's helped me in the past on other devices when I've had weird data/service issues.
Funny you asked. I did a full wipe and returned to stock on the latest November build. Still a no go. People still get my texts and I can still use data/make and receive calls fine. I'll try the APN suggestion now.
As far as APN's go, I tried to reset them to default. I even tried deleting all of them except for the one I was using which in the past for other devices helped with certain issues. I then created a custom APN setting that I found on the 6p forum that helped other users with SMS/MMS issues....no help for me.
I can still send SMS,mms, make and receive phone calls. No idea what to do!!!
I have a similar but different issue. I can receive messages just fine. But sometimes when i send messages id say about 40% of the time my message gets stuck at the "sending" and it takes sometimes up to 10min for it to send. I can speed the process up if i go to the secret menu and toggle the radio off and on.
Im on ATT BTW. I thought it had something to do with ATT shutting down the 2G network and the phone getting confused as to which network to send messages on but im no expert its just a theroy.
PS. I had this problem pop out of nowhere. Had it start randomly on PN6 (last build) so i upgraded to PN7 same thing on 2 different versions of the ROM. And now im on SuperAx 7.1 and still have the issue.
Ive always had problems with Nexus's and messages. When i had the Nexus 5 i actually had to warranty it out because MMS all of a sudden would not work at all.
I received one text today from someone. That's it. Not getting all the missed sms messages and not getting any additional sms messages.

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