Bluetooth issue after 10.5.8 update - OnePlus 8 Pro Questions & Answers

The Bluetooth connectivity is so messed up with this update that the phone is not usable with a Bluetooth headset (and its the only way how I take calls). I dont get this: I hoped that they improved the WiFi 5Ghz problem and video stutter issue ( I didnt checked the first one) with the update, but they messed up one of the essential functions of the phone. The problem is: the phone is 1000 Euro and after every update it has at least one MAJOR ISSUE. I couldnt use it normally for a single day for a 1000 Euro phone. And I wanted to give it a chance. This is getting rediculous.
Anyone having this problem?
When they dont fix it quickly, I am returning the phone for good.

bora197 said:
The Bluetooth connectivity is so messed up with this update that the phone is not usable with a Bluetooth headset (and its the only way how I take calls). I dont get this: I hoped that they improved the WiFi 5Ghz problem and video stutter issue ( I didnt checked the first one) with the update, but they messed up one of the essential functions of the phone. The problem is: the phone is 1000 Euro and after every update it has at least one MAJOR ISSUE. I couldnt use it normally for a single day for a 1000 Euro phone. And I wanted to give it a chance. This is getting rediculous.
Anyone having this problem?
When they dont fix it quickly, I am returning the phone for good.
Click to expand...
Click to collapse
If you're just going to threaten to return the phone Everytime there is a bug your in the wrong place. Just return it and stop your moaning.

TechOut said:
If you're just going to threaten to return the phone Everytime there is a bug your in the wrong place. Just return it and stop your moaning.
Click to expand...
Click to collapse
Well you are right about complaining regarding returning the phone, but I think you are not seeing the problem here. When we get to the point, its not A bug, these are major issues impacting the daily usage of the phone and one of them is always there: Bluetooth connectivity, WiFi 5GHz constantly disconnecting, video recording stutter etc. Its about reliability of the device. And I am hoping that they can be fixed, especially the issue with Bluetooth connectivity.

bora197 said:
The Bluetooth connectivity is so messed up with this update that the phone is not usable with a Bluetooth headset (and its the only way how I take calls). I dont get this: I hoped that they improved the WiFi 5Ghz problem and video stutter issue ( I didnt checked the first one) with the update, but they messed up one of the essential functions of the phone. The problem is: the phone is 1000 Euro and after every update it has at least one MAJOR ISSUE. I couldnt use it normally for a single day for a 1000 Euro phone. And I wanted to give it a chance. This is getting rediculous.
Anyone having this problem?
When they dont fix it quickly, I am returning the phone for good.
Click to expand...
Click to collapse
have you try to factory reset don't restore anything just re-download your stuff and see if everything works. I bought two of them one for me and one for my wife my wife's was acting up I dumped the phone twice and wallah everything's been working fine since.
The issues with her phone was 1 it wouldn't connect to the computer but one time and it only lasted 30 seconds. The on-the-go wasn't working properly either I couldn't even connect a thumb drive to it for it to read it. it wouldn't download anything over data or Wi-Fi it was fully activated on Verizon but still would not work. fingerprint sensor would only let us register one finger on it. So I dumped the phone the first time and I restored all her stuff all the issues came back with the restore after I dumped it after that I didn't restore anything other than her call log and her text log and everything has been working flawless since her phone is now bootloader unlocked TWRP recovery installed and magisk rooted.

bora197 said:
Well you are right about complaining regarding returning the phone, but I think you are not seeing the problem here. When we get to the point, its not A bug, these are major issues impacting the daily usage of the phone and one of them is always there: Bluetooth connectivity, WiFi 5GHz constantly disconnecting, video recording stutter etc. Its about reliability of the device. And I am hoping that they can be fixed, especially the issue with Bluetooth connectivity.
Click to expand...
Click to collapse
If it is really a problem everyone must encounter the same issues, for me Bluetooth working perfectly the stuttering is gone and the WiFi performs on my device good from day 1.

Pieter20 said:
If it is really a problem everyone must encounter the same issues, for me Bluetooth working perfectly the stuttering is gone and the WiFi performs on my device good from day 1.
Click to expand...
Click to collapse
Well, the bluetooth connectivity manifests by making calls through the bluetooth headset (music is fine): I hear everthing, but i cant be heard fine. My voice is distorted or changed with occasional connection lost. Sometimes it works fine. I wouldnt have noticed it, when I wasnt told, that I can be barely heard.

bora197 said:
Well, the bluetooth connectivity manifests by making calls through the bluetooth headset (music is fine): I hear everthing, but i cant be heard fine. My voice is distorted or changed with occasional connection lost. Sometimes it works fine. I wouldnt have noticed it, when I wasnt told, that I can be barely heard.
Click to expand...
Click to collapse
I don't doubt the fact that what you experience is the truth for you but I have a bleutooth headset as well I don't have those issues and bleutooth performs even better for me with the last update.
My suggestion is make a ticket on the OnePlus website about it

bora197 said:
The Bluetooth connectivity is so messed up with this update that the phone is not usable with a Bluetooth headset (and its the only way how I take calls). I dont get this: I hoped that they improved the WiFi 5Ghz problem and video stutter issue ( I didnt checked the first one) with the update, but they messed up one of the essential functions of the phone. The problem is: the phone is 1000 Euro and after every update it has at least one MAJOR ISSUE. I couldnt use it normally for a single day for a 1000 Euro phone. And I wanted to give it a chance. This is getting rediculous.
Anyone having this problem?
When they dont fix it quickly, I am returning the phone for good.
Click to expand...
Click to collapse
I have zero issues! Even that red tint is gone after latest update. Bluetooth and wifi works seamlessly..

Related

GPS Problems on a new G1

I'm on my third G1. The first one died to some strange graphics issue where the screen would go completely pixilated and wacky on me. I think the graphics processor was overheating. On the second one the touch screen died about the same time the speaker in started buzzing during calls.
Luckly because TMobile extends your warranty 90 days every time you get a new phone, I've only had to pay for shipping. I got the latest one, and immediately installed Cyanogen 4.2.5 on it. No problems. Then I followed Michael Mayhew's instructions for the maps update to get Navigation.
I can't get the GPS to work at all. I've since tried going back to RC29, or the base Cyanogen 4.2.5 without the maps hack. I've tried other GPS applications such as the Chartcross GPSTest. I can't get a read at all on any of them. I don't know if it was working before the updates, because I never tried to use maps before I installed the mod.
So I'm wondering somehow a radio update was applied that broke this phone, or if there is anything I can do to change the gps drivers around. Anyone with similar GPS failure issues?
I don't really want to return this one as I've only had it one day!
Yes, similar issues. No solution thus far. I also did not test GPS before flashing. OOPS?!? And now it no longer works, but I can't tell if that was the case to begin with.
I followed the same procedure (CM 4.2.5, Navigation mod), and had the same result--broken GPS. "My Location" not working, "Searching for GPS" forever, etc.
So two possibilities I can see:
1) hardware problem w/GPS
2) one or a combination of CM 4.2.5 + Nav = broken GPS
I have seen a few people on these boards say their GPS doesn't work all of a sudden. In fact, there are stock Droid owners with issues.
Can anybody chime in?
Hmmm
So for about 10 minutes on Friday it started working again. Totally random, I have no idea why. I was at a party and decided to see if it was working. All of a sudden I had signal (using GPSTest) and google maps found my location.
I've since tried it several times, rebooting, and doing a bunch of other stuff. I can't get it working again. Total fluke! So frustrating!
Well now the new version of google maps is in the market. I've successfully installed that one but still no GPS.
Im having the same issue on my G1 right now. Sorry for the Zombie thread, but did this ever get resolved?
I've had the gps fail on my phone and others I know have also. The g1 seems to have issues with the gps antenna strip breaking internally so one minute you'll have reception, the next.. nothing. Only solution is to find a new antenna strip and replace it (good luck!)
Aside from possible hardware failures, the GPS units on these phones tend to be very weak. Sometimes it *IS* impossible to get a strong enough signal to lock on, even when out in the open if there is something nearby that can reflect the GPS signals.
However note that these are AGPS devices, which means that with a cell connection and a data connection, and given that google knows the coordinates of the cell tower you are connected to, it is able to load assistance data (almanac + accurate time synchronization via NTP), and this will *GREATLY* improve your chances of getting a good lock and greatly reduce the time it takes.
Woil said:
I'm on my third G1. The first one died to some strange graphics issue where the screen would go completely pixilated and wacky on me. I think the graphics processor was overheating. On the second one the touch screen died about the same time the speaker in started buzzing during calls.
Click to expand...
Click to collapse
I doubt that it was the GPU overheating. Your phone would burn your hand if it got that hot.
The in-call buzzing could be corrected by shifting the screen a little bit while it is happening. It is related to GSM interference with the speaker. The speaker is literally playing the radio waves emitted by the phone. The touchscreen issue was probably a broken cable... also related to moving the screen.
Luckly because TMobile extends your warranty 90 days every time you get a new phone, I've only had to pay for shipping. I got the latest one, and immediately installed Cyanogen 4.2.5 on it. No problems. Then I followed Michael Mayhew's instructions for the maps update to get Navigation.
I can't get the GPS to work at all. I've since tried going back to RC29, or the base Cyanogen 4.2.5 without the maps hack. I've tried other GPS applications such as the Chartcross GPSTest. I can't get a read at all on any of them. I don't know if it was working before the updates, because I never tried to use maps before I installed the mod.
Click to expand...
Click to collapse
Note that you are getting refurbs....
So I'm wondering somehow a radio update was applied that broke this phone, or if there is anything I can do to change the gps drivers around. Anyone with similar GPS failure issues?
Click to expand...
Click to collapse
What radio version are you running?
I've also had no luck getting a GPS signal ever since I installed hacked navigation... I wonder if that's the problem? Has anyone tried removing the hacked navigation, to see if that solves the problem?
BTW, the problem started on CM 4.1 with EBI0 radio (2.22.19.26I), and still persists with CM 5.0.7... Has anyone tried upgrading their radio to 2.22.23.02? How about the folks that have gone back to the Updated Rogers EBI1 Radio (3.22.26.17)?
I have been having the "searching for gps" problem as long as I can remember (although I just got this phone a month or two ago)....I remember trying to install the hacked navigation or something so maybe that messed it up?...this phone was never opened, and I would hate to have to open it up to see if it is a hardware issue because I may not put it back as it was. IDK what to do, I even started a thread about it and tried every solution I could find and nothing worked for me....
I wish someone could chime in here with some insight...but it is also nice to hear others with this issue and their advice/ideas also...
Has anyone tried un-rooting and returning the phone back to complete stock and wiping everything ? has that worked for anyone?

Answering a Call

Just a quick question for you guys. When I receive a phone call (full signal strength) and slide the slider accross to answer the phone there is a long pause of silence before the call actually connects. Has anyone else run into this situation?
Nexus One running stock Froyo (At&t)
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Old MuckenMire said:
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Click to expand...
Click to collapse
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Never encountered that issue. The other side hears me immediately as I answer. I guess this is not "across all N1s", unless someone would think my N1 is special in some way (which it isn't, and so are all the other 7 N1s of my friends at work which also happen not to have this problem - and the call quality is great on at least 3 that I checked personally).
Instantly connects on my phone as well, so it's not on all devices at least. I have one of the first batches of T-Mobile N1's btw.
What carrier are you on?
this happens to me too.its so annoying. im on att
Can't find the thread but it was pretty long.
nexusdue said:
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Click to expand...
Click to collapse
I'm not so sure anymore. I decided since my only choice was to send it in for repair, I might as well one click root and install CM6 and see what happens. So far, I have not had the issue. It's only been three days but that's the longest this device has ever gone without having the "no connect" issue. Also, my low call volume and speaker phone volume issues are now resolved. I now find myself turning the volume down rather than up. I'll update this thread with final verdict on whether this fixes my issue.
This sounds like an att problem not a nrsux one problem
I notice this problem as well. If I wait until the call timer appears on screen before I start to talk the other party doesn't seem to notice.
I'm on T MO and never had this issue. Try the one click root and flash a different ROM. If it doesn't work send it to HTC. I recently sent mine back on a Monday and it was back that Friday.
Sent from my Nexus One
Well my issue has been resolved by switching to CM6. It's been a week now and the issue has not occurred even one time. This was an issue that used to happen to me EVERY DAY, so I am very happy that in my case it turned out to be a software issue.
When I was running 2.1 I hoped 2.2 would fix it and when it didn't I thought for sure it must be hardware. It's so nice to KNOW I can answer the phone if it rings now. Sometimes I would get an important call and I was afraid to answer the damn phone!
Thank you Mr. Cyanogen, whoever you are.
I get this issue once in a while. I think its a software issue. Over time something gets hung up somewhere.
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
khaytsus said:
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
Click to expand...
Click to collapse
Definitely not the finger covering the mic. Just tried it with/without and same result.
There was another thread that was at least 3-4 pages of people complaining about it.
Sounds more like a network issue than a hardware issue, IMO
This issue has come up recently for me and it's really annoying. I'm not sure what triggered this problem...
Is anyone else experiencing this issue? Any ideas on how to resolve?
I've got the Rogers/AT&T N1.

My DVP Keeos freezing, waiting for my 3rd replacement

Man is this getting annoying..I previously had a HD7 than decided to try out the DVP.
This phone keeps freezing up whenever connected to any wifi network. This makes this phone useless.
I'm currently waiting for my 3rd replacement within the last week. This is insane does anyone think that this will ever be corrected.
it happens a lot while you are browsing the marketplace, yes it does. i m pretty sure if Dell releases a firmware update for the wifi module in the phone it should be fine.
See if turning off 3G connectivity helps at all, seems to conflict on mine.
I sure hope so, the problem I see is that evertime I call Dell and tell them about this issue it seems to be the first time they have ever heard about it.
I'd like to know what the heck is going on over there, I think they owe us an explanation and at least a time frame for a fix or a replacement phone if it is defective hardware.

[Q] android 4.4 bluetooth problem

NEXUS 4,ANDROID 4.4 16S & 16O,Plantronics savor M1100 bluetooth headset or jabra bluetooth headset.Often disconnected during a call.Very high frequency,But 4.3 have not problem.What is the problem?
Find a temporary solution, as long as open WIFI, Bluetooth will be disconnected, closed WIFI, Bluetooth never broken! Currently only so used!
Final, to find a solution, just need to turn off WIFI 5G. Settings - WIFI - Advanced - Wi-Fi frequency band - 2.4GHz only ,ALL OK
Please don't use such a large text size, it's kinda annoying.
I will second you on the Bluetooth issue. I've noticed it with my car, where I usually spend some time on a call or two. It seems intermittent for me, usually starting after about 1 minute and then randomly disconnecting. Either the phone or the car BT will then reconnect, but it'll disconnect again within one to two minutes. Music streaming isn't affected by dropouts, but I have noticed some minor issues with it, such as stuttering.
Android 4.4 Kit Kat, Bluetooth issues
motokochan said:
Please don't use such a large text size, it's kinda annoying.
I will second you on the Bluetooth issue. I've noticed it with my car, where I usually spend some time on a call or two. It seems intermittent for me, usually starting after about 1 minute and then randomly disconnecting. Either the phone or the car BT will then reconnect, but it'll disconnect again within one to two minutes. Music streaming isn't affected by dropouts, but I have noticed some minor issues with it, such as stuttering.
Click to expand...
Click to collapse
I also have the same issue after 4.4 install. Using Nexus 4. I have contacted google, and as expected they can't help!
Sound is very crackly when making calls from my car.. :crying:
Well, let's see if we can't collectively determine what the problem is and at the least submit a good bug report to Google. The first thing I'm going to do is try to reproduce the issue with a standard bluetooth headset. If the problems happens there, I'll then run adb logcat and see if I can grab a log of any error messages.
I encourage anyone else having this problem to do the same and report back on this topic.
Also, to see if it's isolated to specific cars or something, I experience the issue with a 2011 Mazda 3. What is everyone else using?
motokochan said:
Well, let's see if we can't collectively determine what the problem is and at the least submit a good bug report to Google. The first thing I'm going to do is try to reproduce the issue with a standard bluetooth headset. If the problems happens there, I'll then run adb logcat and see if I can grab a log of any error messages.
I encourage anyone else having this problem to do the same and report back on this topic.
Also, to see if it's isolated to specific cars or something, I experience the issue with a 2011 Mazda 3. What is everyone else using?
Click to expand...
Click to collapse
My headset is Plantronics savor M1100 & Jebra BT2010,Same problem.
I am experiencing the same issue with my Alpine CDE-136BT. Running krt16s.
Sent from my Nexus 4 using Tapatalk
Also, to get some extra data, please indicate if you upgraded via official OTA, factory image, or some other method. Also, please say if you did a factory reset or if you did not.
In my case, I saw this using the old 16O factory image (no reset) and also with the 16S OTA from 66Y (4.3), no reset again.
Also worth noting if you have WiFi on and if it's pulling data at the same time...
Sent from my Nexus 4 using Tapatalk
In the car I don't get any problems with quality and/or stuttering, but the BT volume control doesn't seem to work
Also, the 'volume' sent to my car is very low, causing me to control the volume by the car (and putting it very loud)
I didn't try it with a call yet, just music, I'm going to try a call when I get the chance
Here, I'm using the factory image KRT16O, did a clean flash, and the car is a 2013 ford focus
I had the same problem on 4.4 ROMs that don't have the proper Nexus 4 libraries. I switched ROMs, and my problem is gone.
Sent from my Nexus 4 using XDA Premium 4 mobile app
kakabartz said:
but the BT volume control doesn't seem to work
Also, the 'volume' sent to my car is very low, causing me to control the volume by the car (and putting it very loud)
Click to expand...
Click to collapse
Volume seems to still be independent between the headset and the phone. When in a call, use the phone volume keys to raise the volume to near max (I usually put it two presses down from max) and use the car/headset volume to further adjust as needed. Same way with music.
trackmastersteve said:
I had the same problem on 4.4 ROMs that don't have the proper Nexus 4 libraries. I switched ROMs, and my problem is gone.
Click to expand...
Click to collapse
That would be a good option except some people will actually want to be on stock. I would hope Google has the proper libraries for the stock KRT16S factory images and OTA files.
motokochan said:
Volume seems to still be independent between the headset and the phone. When in a call, use the phone volume keys to raise the volume to near max (I usually put it two presses down from max) and use the car/headset volume to further adjust as needed. Same way with music.
Click to expand...
Click to collapse
Yes, thats how it is supposed to work, but I actually can't control the volume at the device at all
Leaving it in the max or the minimum sends the same volume to the car, and its very low
All my other android devices work properly, so its something with my nexus
motokochan said:
Also, to get some extra data, please indicate if you upgraded via official OTA, factory image, or some other method. Also, please say if you did a factory reset or if you did not.
In my case, I saw this using the old 16O factory image (no reset) and also with the 16S OTA from 66Y (4.3), no reset again.
Click to expand...
Click to collapse
16O is full factory image,all clear,two wipe,16S too.not OTA
Definitely a 4.4 bluetooth problem
motokochan said:
Also, to get some extra data, please indicate if you upgraded via official OTA, factory image, or some other method. Also, please say if you did a factory reset or if you did not.
In my case, I saw this using the old 16O factory image (no reset) and also with the 16S OTA from 66Y (4.3), no reset again.
Click to expand...
Click to collapse
I am using TMo OTA image on a Nexus 4. Was rock solid on car connection (Nissan Leaf) until 4.4. My wife's Samsung Galaxy S3 is not on 4.4 and still works great. Problem for me is exactly as described earlier, 1-2 minutes connected then intermittently cutting out so bad it is unusable as a bluetooth connection. Show stopper.
Tested today using a Morotola Elite Flip BT headset and also with my car (while hooked up and logging via adb) while in the garage. I could not reproduce the issue after over 10 minutes of talk. We'll see how it does on an actual drive tomorrow.
climber_paul said:
Problem for me is exactly as described earlier, 1-2 minutes connected then intermittently cutting out so bad it is unusable as a bluetooth connection. Show stopper.
Click to expand...
Click to collapse
Yep, that's what I was seeing. Hopefully someone will be able to get to the bottom of this. If you don't mind taking a laptop into your car, try using it while stationary and grabbing the log output from adb. If the issue occurs, there might be something in the log that can help diagnose the problem.
linkabc said:
NEXUS 4,ANDROID 4.4 16S & 16O,Plantronics savor M1100 bluetooth headset or jabra bluetooth headset.Often disconnected during a call.Very high frequency,But 4.3 have not problem.What is the problem?
Click to expand...
Click to collapse
I think I'm seeing more problems when using Bluetooth at the same time as WiFi is pulling data on it's 2.4Ghz setting (same band as Bluetooth). Can those with Bluetooth issues confirm they persist with WiFi disabled?
same intermittent bluetooth dropout
I wiped my phone before installing 4.4 factory image (16S).
I'm seeing phone bluetooth connection with car drop and reconnect about every 2 to 3 min. while in call. No problem with bluetooth media streaming.
jkang29 said:
I wiped my phone before installing 4.4 factory image (16S).
I'm seeing phone bluetooth connection with car drop and reconnect about every 2 to 3 min. while in call. No problem with bluetooth media streaming.
Click to expand...
Click to collapse
Same problem here. Never had it on 4.3. Currently solved it by using old (from 4.3) bootloader and 0.84 radio.
Took this tip from other thread on XDA.
I also disable wifi when on call (using tasker) - but this along do not solve the disconnect/connect issue. However, this will fix the
call interference in the first 5-10 sec of the call.
Can somehow bootloader and/or radio affect this issue ?
BTW, on 4.4 I finally have stable 5 GHz WiFi connection. So Google definetly fixed something in WiFi code which can now create an issue with the Bluetooth.
Nexus 4 - 4.4
I also experience the stutter when listening to bluetooth headphones, only since the update, 4.3 worked beautifully. It stutters any time I unlock the phone or lock it, very annoying. I'm using Bludio R's, although from what I've read most people are experiencing it regardless of BT type.
Edit: For anyone else experiencing the stuttering; I found a link on the google support where someone else had this issue. Someone mentioned it went away if you turn the screen lock sound off. Haven't had a chance to test as I have no BT headsets in the office, but thought I'd share.
Up for all

Buffering problems with Twitch

The twitch app will stop streaming after a minute or so. The problem pertains in other apps as well as in chrome. Found a thread on reddit (can't post link because just registered)
there AT&T sent an update and that solved the issue. I am in Europe and my phone is from another EU state. Is there any fix for me? I believe this is a wifi issue as this doesn't happen when on LTE/3G. I haven't received any updates since I got the phone a week ago. Netflix seems to be working fine.
Any insight? This is definitely a wifi problem, since twitch streams just fine over 3/4G. It is most likely related to other numerous wifi problems that the s7/edge have. If so why is it that cell providers in america released fixes and oem phones didn't receive any updates so far? Have samsung released any statements on the matter?
Its kind of a big deal for me.
youngniggapreach said:
Any insight? This is definitely a wifi problem, since twitch streams just fine over 3/4G. It is most likely related to other numerous wifi problems that the s7/edge have. If so why is it that cell providers in america released fixes and oem phones didn't receive any updates so far? Have samsung released any statements on the matter?
Its kind of a big deal for me.
Click to expand...
Click to collapse
You dont happen to use a Adblocker that works only on wifi? I have noticed some "streaming" does not work very good with a wifi-adblock.
TeamSlayr said:
You dont happen to use a Adblocker that works only on wifi? I have noticed some "streaming" does not work very good with a wifi-adblock.
Click to expand...
Click to collapse
Nope. This problem is exclusive to s7/s7 edge. There's a couple other threads like this around the web, as well as many other that report wifi issues.
I have the exact same problem. I'm living in Norway (europe) and no fixes from my provider yet. I even returned my phone and got a brand new one today, but the new phone has the exact same buffering issues after watching twitch for 5-10 minutes. What I also noticed is that when the buffering starts, the Internet doesn't work in other apps also. Have to disable and re enable the WiFi. Really hoping to see some genius figure this thing out cause it's 100% an issue with the phone/software for galaxy s7 edge. I had the phone on service 3 times before they finally gave me a new one. What they did was factory reset (which I also did), change WiFi antenna, changed the whole motherboard. Nothing fixed the issue.
Smoug said:
I have the exact same problem. I'm living in Norway (europe) and no fixes from my provider yet. I even returned my phone and got a brand new one today, but the new phone has the exact same buffering issues after watching twitch for 5-10 minutes. What I also noticed is that when the buffering starts, the Internet doesn't work in other apps also. Have to disable and re enable the WiFi. Really hoping to see some genius figure this thing out cause it's 100% an issue with the phone/software for galaxy s7 edge. I had the phone on service 3 times before they finally gave me a new one. What they did was factory reset (which I also did), change WiFi antenna, changed the whole motherboard. Nothing fixed the issue.
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Yes, this is exactly how it goes down. Soon as the buffering starts some other apps (neflix, instagram) also don't seem to be working. Normally, I wouldn't reconnect to wifi, but just wait for a minute or two instead.
Now, I've been travelling a lot lately and I noticed that the problem doesn't occur everywhere. Once I was even able to watch twitch for 3-4 days without any interruptions, some other places I was not able to watch it at all, but that was mostly due to ips. So, I suppose it could be a router/ap incompatibility issue, which seems pretty strange as the problem only appears in twitch. What I've also noticed is that if you set quality to high rather than source you can go on for much longer without buffering.
I've received 2 updates (from samsung i guess) since I started this thread. First update about a month ago (some 350mb) didn't fix anything. Second (19 mb) just yesterday, haven't had the time to check properly yet.
The only more or less real solution thaat I found so far is outing the stream to VLC with the TC viewer app (I'd tried doing the similar procedure with mx player and other twitch apps with no success). And if you do that you can even notice where the buffering is supposed to occur, but instead vlc just stops video for a second and continues streaming like nothing hapenned.
So far this whole thing is a mystery to me, but connectivity issues are pretty common with the s7/edge. For example randomly dropping mobile data for prolonged periods of time (~30 minutes) hapenned to both me and a friend.
Ps. Ever since i got this phone i started spending less and less time on watching streams, which I am pretty happy about lol
Hey thanks for sharing your workarounds. I will have to check that out. Yes it might be a router compatibility issue. But then what causes it? It's definitely the g7 edge that doesn't work cause I've had 5 or 6 different phones working flawlessly on my router. It's so weird that this is not a huge problem, only like 3 guys posting they have some issues
I am having the same issue. I dont stream often but i use twitch when i do. Problem is not my wifi. My note 3 did not have any issues. Once i started using the 7 edge is when my buffering issues began.
I have used different devices to watch the stream and they work fine. Is there a download that that i need to do? Or should i take my phone to Sprint?
i have the same issue did you find any way of fixing this please help if you can
HugzOverDrugs said:
i have the same issue did you find any way of fixing this please help if you can
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Wow it is strange to hear that the bug hasn't been fixed yet. I lost my S7 edge ages ago.
HugzOverDrugs said:
i have the same issue did you find any way of fixing this please help if you can
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Also affects the Galaxy S8+, I got an engineer helping me from the Samsung Members app, sent him logs and he says he is troubleshooting.
Skander1998 said:
Also affects the Galaxy S8+, I got an engineer helping me from the Samsung Members app, sent him logs and he says he is troubleshooting.
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i did but greek people are so bored they wont even help all they told me is to return the phone...if u find any way of fixing it yorself plz share
HugzOverDrugs said:
i did but greek people are so bored they wont even help all they told me is to return the phone...if u find any way of fixing it yorself plz share
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Sounds good so far, I am told they believe it's a connection issue and will "investigate". Maybe we'll get a software update.. I don't know.
I'll reply here when they do.
Skander1998 said:
Sounds good so far, I am told they believe it's a connection issue and will "investigate". Maybe we'll get a software update.. I don't know.
I'll reply here when they do.
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i think i just found a fix not sure tho i watched 1080p twitch stream for about 2h without a problem. i just downloaded an dns changer app and put in google's dns this worked for 2h for me
HugzOverDrugs said:
i think i just found a fix not sure tho i watched 1080p twitch stream for about 2h without a problem. i just downloaded an dns changer app and put in google's dns this worked for 2h for me
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No good news from me, they eventually just gave up and told me they won't look any further into it since it's a "third party app" despite the problem existing even when using the browser.
Will try your dns fix.
EDIT: DNS didnt do it for me.
This may be a bug that lies very deep in samsung software/hardware, I broke my phone and had to switch to 2013 Note 8 temporarily, and it has a very similar issue - 1080 streams stream for just about 1 second and then stop, sound keeps on streaming. Streams with resolution below 1080 stream just fine though.

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