Database Users

Lost IMEI Numbers XT1685

Hi I tried to flash this to stock (using POTTER_NPNS25.137-33-11_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip) and now my IMEI numbers are lost. How do i get them back?

Can I request your get var info please, see what state your device is in?
To get the info:
Boot your device to bootloader.
Connect to your computer.
In the ADB terminal, type 'fastboot getvar all' without quotes. Press enter on your keyboard.
Copy paste the output here please. You may wish to remove your IMEI if present in the output.
Can I ask what firmware you had on your device before flashing the stock ROM, and where you got the ROM from? Have you tried flashing the non HLOS.bin and fsg.mbn partitions?

echo92 said:
Can I request your get var info please, see what state your device is in?
To get the info:
Boot your device to bootloader.
Connect to your computer.
In the ADB terminal, type 'fastboot getvar all' without quotes. Press enter on your keyboard.
Copy paste the output here please. You may wish to remove your IMEI if present in the output.
Can I ask what firmware you had on your device before flashing the stock ROM, and where you got the ROM from? Have you tried flashing the non HLOS.bin and fsg.mbn partitions?
Click to expand...
Click to collapse
I had Lineage OS on there and wanted to go back to stock and relock bootloader. So I followed the instructions to relock from here https://forum.xda-developers.com/g5-plus/how-to/how-to-lock-bootloader-potter-version-t3694952 flashed everything, locking bootloader also worked and when i booted into the ROM everything was good except both IMEI were just "0" and i could not get network.
Anyway I have managed to solve it for now. I had a EFS backup on an SD Card. I unlocked bootloader again and restored the Lineage OS with the EFS partition and the IMEI are back! But I still don't know how to go back to stock. I guess for my model XT1685 there is no stock ROM? it seems I flashed the US ROM. For the first boot network worked but was 3G only and when I rebooted both my IMEI were lost.
Repeated the process and happened again!

syl0n said:
I had Lineage OS on there and wanted to go back to stock and relock bootloader. So I followed the instructions to relock from here https://forum.xda-developers.com/g5-plus/how-to/how-to-lock-bootloader-potter-version-t3694952 flashed everything, locking bootloader also worked and when i booted into the ROM everything was good except both IMEI were just "0" and i could not get network.
Anyway I have managed to solve it for now. I had a EFS backup on an SD Card. I unlocked bootloader again and restored the Lineage OS with the EFS partition and the IMEI are back! But I still don't know how to go back to stock. I guess for my model XT1685 there is no stock ROM? it seems I flashed the US ROM. For the first boot network worked but was 3G only and when I rebooted both my IMEI were lost.
Repeated the process and happened again!
Click to expand...
Click to collapse
At least you got your device working again.
Hmm, the NPNS25.137-33-11 firmware should work for XT1685 retEU (and I imagine retGB too) devices. I would like to see your getvar info to confirm though. There's plenty of reports saying that NPNS25.137-33-11 is targeted towards retEU devices (e.g https://forum.xda-developers.com/g5-plus/how-to/update-npns25-137-33-11-august-2017-t3665211/page2)
Did you mean you flashed the US retail stock ROM before though? If so, losing IMEI/network access seems to be a common problem when switching between stock ROMs designed for different territories.
If you've flashed the US stock ROM before, you may have to look into flashing US specific ROMs e.g. NPN25.137-83, which should be the latest US ROM. However, as you've got an XT1685, you may no longer receive OTA updates, depending on what software channel your device reports.

echo92 said:
At least you got your device working again.
Hmm, the NPNS25.137-33-11 firmware should work for XT1685 retEU (and I imagine retGB too) devices. I would like to see your getvar info to confirm though. There's plenty of reports saying that NPNS25.137-33-11 is targeted towards retEU devices (e.g https://forum.xda-developers.com/g5-plus/how-to/update-npns25-137-33-11-august-2017-t3665211/page2)
Click to expand...
Click to collapse
Sorry about the delay. Didn't have access the device due to being away. Here is the getvar info:
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.8A(*)
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: <Removed>
(bootloader) cid: 0x0032
(bootloader) channelid: 0x51
(bootloader) uid: EC9AF58100000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: <Removed>
(bootloader) meid:
(bootloader) date: 08-30-2017
(bootloader) sku: XT1685
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Jan 3 3: 0:55 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:7.0/NPN
(bootloader) ro.build.fingerprint[1]: S25.137-33-11/11:user/release-keys
(bootloader) poweroffalarm: 1
(bootloader) ro.build.version.full[0]: Blur_Version.25.226.11.potter.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband: M8953_02.03.07.06u POTTER_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g64ca40a-0012
(bootloader) kernel.version[1]: 8-g77c6b6b ([email protected]) (gcc ve
(bootloader) kernel.version[2]: rsion 4.9 20150123 (prerelease) (GCC) )
(bootloader) kernel.version[3]: #1 SMP PREEMPT Tue Aug 8 08:37:28 CDT 20
(bootloader) kernel.version[4]: 17
(bootloader) sbl1.git: git=MBM-NG-VC0.8A-0-gc33529e
(bootloader) rpm.git: git=MBM-NG-VC0.C0-1-g202d600
(bootloader) tz.git: git=6c4172f-dirty
(bootloader) devcfg.git: git=6c4172f-dirty
(bootloader) keymaster.git: git=6c4172f-dirty
(bootloader) cmnlib.git: git=6c4172f-dirty
(bootloader) cmnlib64.git: git=6c4172f-dirty
(bootloader) prov.git: git=6c4172f-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.8A-0-gc90d6a9-dirty
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retapac
all: listed above
finished. total time: 0.127s
What ROM can i use to go back to stock, if at all possible?

syl0n said:
Sorry about the delay. Didn't have access the device due to being away. Here is the getvar info:
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.8A(*)
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: <Removed>
(bootloader) cid: 0x0032
(bootloader) channelid: 0x51
(bootloader) uid: EC9AF58100000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: <Removed>
(bootloader) meid:
(bootloader) date: 08-30-2017
(bootloader) sku: XT1685
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Jan 3 3: 0:55 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:7.0/NPN
(bootloader) ro.build.fingerprint[1]: S25.137-33-11/11:user/release-keys
(bootloader) poweroffalarm: 1
(bootloader) ro.build.version.full[0]: Blur_Version.25.226.11.potter.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband: M8953_02.03.07.06u POTTER_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g64ca40a-0012
(bootloader) kernel.version[1]: 8-g77c6b6b ([email protected]) (gcc ve
(bootloader) kernel.version[2]: rsion 4.9 20150123 (prerelease) (GCC) )
(bootloader) kernel.version[3]: #1 SMP PREEMPT Tue Aug 8 08:37:28 CDT 20
(bootloader) kernel.version[4]: 17
(bootloader) sbl1.git: git=MBM-NG-VC0.8A-0-gc33529e
(bootloader) rpm.git: git=MBM-NG-VC0.C0-1-g202d600
(bootloader) tz.git: git=6c4172f-dirty
(bootloader) devcfg.git: git=6c4172f-dirty
(bootloader) keymaster.git: git=6c4172f-dirty
(bootloader) cmnlib.git: git=6c4172f-dirty
(bootloader) cmnlib64.git: git=6c4172f-dirty
(bootloader) prov.git: git=6c4172f-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.8A-0-gc90d6a9-dirty
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retapac
all: listed above
finished. total time: 0.127s
What ROM can i use to go back to stock, if at all possible?
Click to expand...
Click to collapse
Thanks for the info, so it looks like your device still has NPNS25.137-33-11 (August 2017 security patch) on it.
However, the software channel of retapac gives me concern, as searching for Moto G5 Plus retapac firmwares seems to report that Moto G5 Plus XT1685 models for that channel are on a different firmware path compared to their retEU models.
At least one user, with a XT1685 on retapac, has reported being on the NPN25.137-15, then NPN25.137-67 and now NPN25.137-67-6 (August 2017) firmware. https://www.reddit.com/r/motog5/comments/6zqlkt/just_get_august_update_on_retapac_channel/
If that is the case, then that would be an explanation for the loss of IMEI when flashing the EU firmware, as your device is more in line with the Indian/Brazil firmware paths.
However, I'm having difficulty finding NPNS25.137-67-6 stock firmware, and given you have the August security patch, I do not recommend flashing the NPN25.137-15 (Jan 2017) firmware nor the NPN25.137-67 (March 2017) firmware, else if you take OTA updates you've got a high risk of hard bricking from the cross downgrading of firmware.
The only thing I can suggest is to perhaps wait for a newer retapac firmware than Aug 2017, depending on when/if it'll be leaked from Motorola. However, as I mentioned, cross flashing firmware is risky (as you've found out), so if you can, I'd probably avoid flashing stock firmware altogether. You may wish to look into the TWRP flashables which don't touch your bootloader: https://forum.xda-developers.com/g5-plus/development/rom-twrp-flashable-stock-builds-t3675616

echo92 said:
Thanks for the info, so it looks like your device still has NPNS25.137-33-11 (August 2017 security patch) on it.
However, the software channel of retapac gives me concern, as searching for Moto G5 Plus retapac firmwares seems to report that Moto G5 Plus XT1685 models for that channel are on a different firmware path compared to their retEU models.
At least one user, with a XT1685 on retapac, has reported being on the NPN25.137-15, then NPN25.137-67 and now NPN25.137-67-6 (August 2017) firmware. https://www.reddit.com/r/motog5/comments/6zqlkt/just_get_august_update_on_retapac_channel/
If that is the case, then that would be an explanation for the loss of IMEI when flashing the EU firmware, as your device is more in line with the Indian/Brazil firmware paths.
However, I'm having difficulty finding NPNS25.137-67-6 stock firmware, and given you have the August security patch, I do not recommend flashing the NPN25.137-15 (Jan 2017) firmware nor the NPN25.137-67 (March 2017) firmware, else if you take OTA updates you've got a high risk of hard bricking from the cross downgrading of firmware.
The only thing I can suggest is to perhaps wait for a newer retapac firmware than Aug 2017, depending on when/if it'll be leaked from Motorola. However, as I mentioned, cross flashing firmware is risky (as you've found out), so if you can, I'd probably avoid flashing stock firmware altogether. You may wish to look into the TWRP flashables which don't touch your bootloader: https://forum.xda-developers.com/g5-plus/development/rom-twrp-flashable-stock-builds-t3675616
Click to expand...
Click to collapse
That is interesting. How do I have a UK charging brick on a retapac? Maybe its a Singapore model? I assumed it was GB as it had the UK plug.

Sorry for the inconvenience, I suffer a similar problem but when I use the command fastboot getvar all my imei and serial number appear, but when I start the device it says "imei 0"

same as here..did you find solution?

I have lost IMEI...below is getvar information..please help me which is correct firmware
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.8A(*)
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY223W45DX
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: 165EDC7C00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 358958060371611
(bootloader) meid:
(bootloader) date: 02-25-2017
(bootloader) sku: XT1686
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Dec 12 22:19:38 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:7.0/NPN
(bootloader) ro.build.fingerprint[1]: S25.137-33-11/11:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.25.226.11.potter.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband: M8953_02.03.07.06u POTTER_INDIADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g64ca40a-0012
(bootloader) kernel.version[1]: 8-g77c6b6b ([email protected]) (gcc ve
(bootloader) kernel.version[2]: rsion 4.9 20150123 (prerelease) (GCC) )
(bootloader) kernel.version[3]: #1 SMP PREEMPT Tue Aug 8 08:37:28 CDT 20
(bootloader) kernel.version[4]: 17
(bootloader) sbl1.git: git=MBM-NG-VC0.8A-0-gc33529e
(bootloader) rpm.git: git=MBM-NG-VC0.C0-1-g202d600
(bootloader) tz.git: git=6c4172f-dirty
(bootloader) devcfg.git: git=6c4172f-dirty
(bootloader) keymaster.git: git=6c4172f-dirty
(bootloader) cmnlib.git: git=6c4172f-dirty
(bootloader) cmnlib64.git: git=6c4172f-dirty
(bootloader) prov.git: git=6c4172f-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.8A-0-gc90d6a9-dirty
(bootloader) qe: qe 1/1
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retin
all: listed above
finished. total time: 0.040s

Try This
syl0n said:
Hi I tried to flash this to stock (using POTTER_NPNS25.137-33-11_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip) and now my IMEI numbers are lost. How do i get them back?
Click to expand...
Click to collapse
https://forum.xda-developers.com/g5-plus/help/restore-imei-0-moto-g5-xt1687-t3739808

Hi guys
can someone give me the EFS backup for XT1685 I Lost my IMEI numbers forever I can't get them again and I didn't backup before flashing a custom ROM. So I broke everything now ??

ayad.phonex said:
Hi guys
can someone give me the EFS backup for XT1685 I Lost my IMEI numbers forever I can't get them again and I didn't backup before flashing a custom ROM. So I broke everything now
Click to expand...
Click to collapse
Flashing someone else's EFS will not get your IMEI back. Also their EFS contains "their" info and should not be shared.

Bootlooping XT1622 with locked bootloader

As above, my XT1622, running the December security update, is bootlooping, and has been since installing that update. It doesn't boot into recovery either. I recently bought it second hand and hadn't got around to enabling USB debugging, so am limited in terms of what I can do with it. I've flashed the December 2017 Fastboot stock on it, but no change (and of course downgrading to a previous version of the bootloader wouldn't work as things stand).
Any suggestions would be gratefully received! I don't want to give up on the thing because there's obviously life left in it somewhere.

Ok, did you flash the update.zip with stock recovery or twrp?

It was the stock firmware flashable through Fastboot, so just followed that method manually - Fastboot is the only thing I can reach. I can't boot into recovery mode at all, it just loops.

How are you flashing the fastboot stock ROM, are you using a script or flashing each command manually? Can you verify each command is reporting [OKAY] after flashing?
Also, are you performing a full flash on the device (including fastboot erase userdata)?
If you can, it would be good to see a getvar all data, so we have an idea of the state of this device, given it was second hand:
1)Boot your device to the bootloader, attach to your computer via USB cable.
2)Open ADB on your computer, and type 'fastboot getvar all' without quotes into the ADB terminal. Press Enter.
3)Paste the output in a new post here - you may wish to omit the IMEI. The output should contain a list of your device variables.

https://forum.xda-developers.com/moto-g4-plus/help/solved-unbrick-hard-bricked-dead-t3585016
Try this, this is for flash bootloader and Qualcomm drivers by 0

Thanks for the help, all.
I flashed each command manually on Fastboot (couldn't get script to run, for whatever reason), each was reported OKAY. I included 'erase userdata' in there.
getvar all results:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.07
(bootloader) product: athene_13mp
(bootloader) board: athene_13mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SKHYNIX HAG4a2 RV=08 PV=E4 FV=00000000000000E4
(bootloader) ram: 2GB SKHYNIX LP3 DIE=8Gb M5=06 M6=03 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY223FFP8R
(bootloader) cid: 0x0032
(bootloader) channelid: 0x41
(bootloader) uid: 13E8080100000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: (redacted!)
(bootloader) meid:
(bootloader) date: 08-09-2016
(bootloader) sku: XT1622
(bootloader) battid: SNN5966A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue May 24 21:50:49 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/athene/athene:7.0/NPJS25.
(bootloader) ro.build.fingerprint[1]: 93-14-13/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.226.3.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband: M8952_70030.25.03.62.01R ATHENE_EMEA_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-g498cc0c (hudsoncm
(bootloader) kernel.version[1]: @ilclbld34) (gcc version 4.8 (GCC) ) #1
(bootloader) kernel.version[2]: SMP PREEMPT Thu Nov 23 09:34:10 CST 2017
(bootloader) sbl1.git: git=MBM-NG-VB1.07-0-g57d1343
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=69dd24b-dirty
(bootloader) hyp.git: git=69dd24b-dirty
(bootloader) keymaster.git: git=69dd24b-dirty
(bootloader) cmnlib.git: git=69dd24b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.07-0-gf9b89ba
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retgb
all: listed above

How to re lock my bootloader

hi. little help?
i am tried to relock my bootloader but... still require signed boot.img
motorola g5 plus XT1685
C:\Users\lassitter\Desktop\Moto G5 Plus\minimal_adb_fastboot_1.4.3_portable>fast
boot devices
ZY224FQL9G fastboot
C:\Users\lassitter\Desktop\Moto G5 Plus\minimal_adb_fastboot_1.4.3_portable>fast
boot getvar all
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.8C
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SKHYNIX HBG4a2 RV=08 PV=A5 FV=00000000000000A5
(bootloader) ram: 3GB SKHYNIX LP3 DIE=8Gb M5=06 M6=04 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY********
(bootloader) cid: 0x0032
(bootloader) channelid: 0x40
(bootloader) uid: 4C8D884C00000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 3**************
(bootloader) meid:
(bootloader) date: 08-28-2017
(bootloader) sku: XT1685
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat May 23 15:19:14 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:7.0/NPN
(bootloader) ro.build.fingerprint[1]: S25.137-93-10/12:user/release-keys
(bootloader) poweroffalarm: 1
(bootloader) ro.build.version.full[0]: Blur_Version.25.321.12.potter.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband: M8953_37.46.07.47R POTTER_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g8599239 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9 201501
(bootloader) kernel.version[2]: 23 (prerelease) (GCC) ) #1 SMP PREEMPT F
(bootloader) kernel.version[3]: ri Mar 30 01:29:10 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VC0.8C-0-g22013cf
(bootloader) rpm.git: git=202d600
(bootloader) tz.git: git=6c4172f-dirty
(bootloader) devcfg.git: git=6c4172f-dirty
(bootloader) keymaster.git: git=6c4172f-dirty
(bootloader) cmnlib.git: git=6c4172f-dirty
(bootloader) cmnlib64.git: git=6c4172f-dirty
(bootloader) prov.git: git=6c4172f-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.8C-0-gcba6d5d
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (144)
(bootloader) ro.carrier: reteu
all: listed above
finished. total time: 0.284s
I have solved my problem myself.Android 8 is installed with the Moto G5 Toolkit.Оnce and start and adjust,again the same software.Тhen the commands are written in ADB
fastboot oem lock
fastboot oem lock
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash boot boot.img
fastboot oem lock

Restore xt1965-t

I have an xt1965-t, not the t-mobile specific version.
I installed Lineage. It currently has the lineage recovery on it. It isn't rooted.
Is it possible to completely restore it to it's factory state? There is no data on it that needs to be preserved.

rob.aberth said:
I have an xt1965-t, not the t-mobile specific version.
I installed Lineage. It currently has the lineage recovery on it. It isn't rooted.
Is it possible to completely restore it to it's factory state? There is no data on it that needs to be preserved.
Click to expand...
Click to collapse
(Lenovo) MOTO Smart Assistant (PC)

sd_shadow said:
(Lenovo) MOTO Smart Assistant (PC)
Click to expand...
Click to collapse
I tried that but it doesn't seem to support this phone. It detects the phone but can't match a firmware to it.

rob.aberth said:
I tried that but it doesn't seem to support this phone. It detects the phone but can't match a firmware to it.
Click to expand...
Click to collapse
[Guide] Using Fastboot.exe with Motorola devices
Guide: Using Fastboot.exe with Motorola Devices If your device has its own section please post in that section. You can ping me with @sd_shadow MediaTek or Qualcomm Chip? Do I have a MediaTek Device? see post #26 Info: If you have a MediaTek...
forum.xda-developers.com

sd_shadow said:
[Guide] Using Fastboot.exe with Motorola devices
Guide: Using Fastboot.exe with Motorola Devices If your device has its own section please post in that section. You can ping me with @sd_shadow MediaTek or Qualcomm Chip? Do I have a MediaTek Device? see post #26 Info: If you have a MediaTek...
forum.xda-developers.com
Click to expand...
Click to collapse
I am not sure I am seeing the firmware for my phone unless I am missing something.
Here is the device info:
Spoiler
Code:
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-lake_retail-38523c9489-200929
(bootloader) product: lake
(bootloader) board: lake
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: TMO
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DAB RV=08 PV=02 FV=0000000000000002
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM636 1.0 (2)
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1b
(bootloader) securestate: flashing_unlocked
(bootloader) verity-state: disabled (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) meid:
(bootloader) date: 11-05-2020
(bootloader) sku: XT1965-T
(bootloader) carrier_sku: XT1965-T
(bootloader) battid: SB18C53460
(bootloader) battery-voltage: 4393
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/lake_n/lake_n:10/QPW30.61
(bootloader) ro.build.fingerprint[1]: -21-18-4/67563:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full: <not found>
(bootloader) ro.build.version.qcom: LA.UM.8.2.r1-04300-sdm660.0
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 4.4.192-perf+ ([email protected]
(bootloader) kernel.version[1]: oid-build) (gcc version 4.9.x 20150123 (
(bootloader) kernel.version[2]: prerelease) (GCC) ) #1 SMP PREEMPT Tue S
(bootloader) kernel.version[3]: ep 29 19:00:13 CDT 2020
(bootloader) git:abl: MBM-3.0-lake_retail-38523c9489-200929
(bootloader) git:xbl: MBM-3.0-lake_retail-efaf0cccb-200929
(bootloader) git:pmic: MBM-3.0-lake_retail-efaf0cccb-200929
(bootloader) git:rpm: MBM-3.0-lake_retail-0dc899d-200929
(bootloader) git:tz: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) git:hyp: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) git:devcfg: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) git:cmnlib: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) git:cmnlib64: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) git:keymaster: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) git:prov: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) git:storsec: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retla
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 5
It seems like I should look in the 'lake' 'retla' directory but the only firmware there is for the xt1965-2. I am thinking about it wrong?

rob.aberth said:
I have an xt1965-t, not the t-mobile specific version.
I installed Lineage. It currently has the lineage recovery on it. It isn't rooted.
Is it possible to completely restore it to it's factory state? There is no data on it that needs to be preserved.
Click to expand...
Click to collapse
Seems unlikely you have an XT-1965-T that is not T-mobile.
https://mirrors.lolinet.com/firmware/moto/lake/official/TMO/
even if that is the case it should be ok using TMO firmware with bootloader unlocked.
Also there is a Moto G7 Plus Forum
Moto G7 Plus
The Moto G7 Plus is a 6.2" phone with a 1080 x 2270p display. The Snapdragon 636 is paired with 4GB of RAM and 64GB of storage. The main camera is 16MP and the selfie camera is 5MP. The battery has a 3000mAh capacity.
forum.xda-developers.com

rob.aberth said:
I am not sure I am seeing the firmware for my phone unless I am missing something.
Here is the device info:
Spoiler
Code:
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-lake_retail-38523c9489-200929
(bootloader) product: lake
(bootloader) board: lake
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: TMO
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SAMSUNG DH6DAB RV=08 PV=02 FV=0000000000000002
(bootloader) ufs: N/A
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: SDM636 1.0 (2)
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1b
(bootloader) securestate: flashing_unlocked
(bootloader) verity-state: disabled (0)
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) meid:
(bootloader) date: 11-05-2020
(bootloader) sku: XT1965-T
(bootloader) carrier_sku: XT1965-T
(bootloader) battid: SB18C53460
(bootloader) battery-voltage: 4393
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/lake_n/lake_n:10/QPW30.61
(bootloader) ro.build.fingerprint[1]: -21-18-4/67563:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full: <not found>
(bootloader) ro.build.version.qcom: LA.UM.8.2.r1-04300-sdm660.0
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 4.4.192-perf+ ([email protected]
(bootloader) kernel.version[1]: oid-build) (gcc version 4.9.x 20150123 (
(bootloader) kernel.version[2]: prerelease) (GCC) ) #1 SMP PREEMPT Tue S
(bootloader) kernel.version[3]: ep 29 19:00:13 CDT 2020
(bootloader) git:abl: MBM-3.0-lake_retail-38523c9489-200929
(bootloader) git:xbl: MBM-3.0-lake_retail-efaf0cccb-200929
(bootloader) git:pmic: MBM-3.0-lake_retail-efaf0cccb-200929
(bootloader) git:rpm: MBM-3.0-lake_retail-0dc899d-200929
(bootloader) git:tz: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) git:hyp: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) git:devcfg: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) git:cmnlib: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) git:cmnlib64: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) git:keymaster: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) git:prov: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) git:storsec: MBM-3.0-lake_retail-a1c95bed3-dirty-200929
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retla
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 5
It seems like I should look in the 'lake' 'retla' directory but the only firmware there is for the xt1965-2. I am thinking about it wrong?
Click to expand...
Click to collapse
You have 2 conflicting lines
Code:
radio: TMO
ro.carrier: retla

If you are in the USA flash the TMO
If you are not in the USA flash the RetLA
If you flash the RetLA and you cannot connect to your carrier
Flash this from TMO
Code:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn

sd_shadow said:
Seems unlikely you have an XT-1965-T that is not T-mobile.
Click to expand...
Click to collapse
As I understand it the the phone was originally made by Motorola for t-mobile and sold as the Revvlry+. Recently, Motorola started selling them as the US version of the Moto g7 plus. Hardware wise I think they are identical.
sd_shadow said:
If you are in the USA flash the TMO
Click to expand...
Click to collapse
If I flash the TMO will it turn it into a revvlry+ and load all the t-mobile "stuff"?

rob.aberth said:
As I understand it the the phone was originally made by Motorola for t-mobile and sold as the Revvlry+. Recently, Motorola started selling them as the US version of the Moto g7 plus. Hardware wise I think they are identical.
If I flash the TMO will it turn it into a revvlry+ and load all the t-mobile "stuff"?
Click to expand...
Click to collapse
yes see post #8

sd_shadow said:
yes see post #8
Click to expand...
Click to collapse
So, I apologize if this a silly question since I am brand new to this but what I need to do if I understand from that post is follow all the instructions for flashing the retla and then before issuing the reboot I execute the 4 commands in post #8 but using the file versions from the tmo version. Is that right?

rob.aberth said:
So, I apologize if this a silly question since I am brand new to this but what I need to do if I understand from that post is follow all the instructions for flashing the retla and then before issuing the reboot I execute the 4 commands in post #8 but using the file versions from the tmo version. Is that right?
Click to expand...
Click to collapse
The radio commands can be flashed later.

sd_shadow said:
The radio commands can be flashed later.
Click to expand...
Click to collapse
In fact you can just skip these RetLA radio commands
Code:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
Then it shouldn't be an issue.

So...I was just about to start when I noticed that sparse chunks are bigger than my max-sparse-size. Is that something to worry about?

OK, thanks for all your help.
I went ahead and just tried it even with the max-sparse-size mismatch. It seems to have worked. The phone boots, connect to the mobile network and generally functions as factory new. I was also able to relock the bootloader.
The only issue is that remains is when the phone boots I get a nasty looking error message that reads: "Your device has loaded another operating system".
Is there any way to remove that or do I just have to live with it?

rob.aberth said:
OK, thanks for all your help.
I went ahead and just tried it even with the max-sparse-size mismatch. It seems to have worked. The phone boots, connect to the mobile network and generally functions as factory new. I was also able to relock the bootloader.
The only issue is that remains is when the phone boots I get a nasty looking error message that reads: "Your device has loaded another operating system".
Is there any way to remove that or do I just have to live with it?
Click to expand...
Click to collapse
Not likely.
You could try LMSA again.
But LMSA may be confused with the RetLA channel and the TMO radio

rob.aberth said:
OK, thanks for all your help.
I went ahead and just tried it even with the max-sparse-size mismatch. It seems to have worked. The phone boots, connect to the mobile network and generally functions as factory new. I was also able to relock the bootloader.
The only issue is that remains is when the phone boots I get a nasty looking error message that reads: "Your device has loaded another operating system".
Is there any way to remove that or do I just have to live with it?
Click to expand...
Click to collapse
Hi, I have the exact same device as you.
1) Did you just flash the full RETLA (XT1965-2) firmware from LoLinet? as-is? or did you need to modify radio stuff?
2) There apparently is a method to mask the nag message of "another operating system". It is to flash another modified logo . There a a couple discussions about it. Here is 1. https://forum.xda-developers.com/t/bootlogo-modded-bootlogo-from-unlocked-bootloader.3910421/

poog said:
Hi, I have the exact same device as you.
1) Did you just flash the full RETLA (XT1965-2) firmware from LoLinet? as-is? or did you need to modify radio stuff?
Click to expand...
Click to collapse
I flashed everything except the radio related stuff identified above using the instructions in the xml file.
poog said:
2) There apparently is a method to mask the nag message of "another operating system". It is to flash another modified logo . There a a couple discussions about it. Here is 1. https://forum.xda-developers.com/t/bootlogo-modded-bootlogo-from-unlocked-bootloader.3910421/
Click to expand...
Click to collapse
Thanks! I will check it out.

Bricked Moto G5 - Potter

Hi,
Good Morning All,
I have an old Moto G5+ (Potter, XT1686) which I use for streaming media. The phone was rooted and used to run Lineage / Pixel Experience ROMs and for some time it was rooted with Magisk.
I wanted to remove the root and return to official ROM and I followed all the published procedures but I am unable to get the system to boot.
If TWRP is installed - The phone reboots to TWRP despite installing all variants of Lineage / Pixel Experience.
If I try and install the official rom using fastboot commands the phone goes to the "no command" screen and remains stuck there.
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
fastboot reboot
Click to expand...
Click to collapse
My fastboot getvar all output is as below:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.92
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY2244SWST
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: 7E5EF1BA00000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 534773760
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 358958067204534
(bootloader) meid:
(bootloader) date: 05-23-2017
(bootloader) sku: XT1686
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Feb 21 20:41:18 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:8.1.0/O
(bootloader) ro.build.fingerprint[1]: PS28.85-17-6-2/77e7:user/release-k
(bootloader) ro.build.fingerprint[2]: eys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.261.2.potter.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband: M8953_46.55.07.90R POTTER_INDIADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g7b625a0 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 201
(bootloader) kernel.version[2]: 50123 (prerelease) (GCC) ) #1 SMP PREEMP
(bootloader) kernel.version[3]: T Mon Mar 4 14:31:59 CST 2019
(bootloader) sbl1.git: git=MBM-NG-VC0.92-0-gd009c3b
(bootloader) rpm.git: git=92e5e21-dirty
(bootloader) tz.git: git=27e6e4b-dirty
(bootloader) devcfg.git: git=27e6e4b-dirty
(bootloader) keymaster.git: git=27e6e4b-dirty
(bootloader) cmnlib.git: git=27e6e4b-dirty
(bootloader) cmnlib64.git: git=27e6e4b-dirty
(bootloader) prov.git: git=27e6e4b-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.92-0-g3ea8df0
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: retin
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
Finished. Total time: 0.156s
Click to expand...
Click to collapse
Motorola Rescue and Smart Assistant is also unable to get me to boot; It goes to the "no Command" screen.
Any help would is appreciated !
Thanks.
Ravi