Hi I tried to flash this to stock (using POTTER_NPNS25.137-33-11_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip) and now my IMEI numbers are lost. How do i get them back?
Can I request your get var info please, see what state your device is in?
To get the info:
Boot your device to bootloader.
Connect to your computer.
In the ADB terminal, type 'fastboot getvar all' without quotes. Press enter on your keyboard.
Copy paste the output here please. You may wish to remove your IMEI if present in the output.
Can I ask what firmware you had on your device before flashing the stock ROM, and where you got the ROM from? Have you tried flashing the non HLOS.bin and fsg.mbn partitions?
echo92 said:
Can I request your get var info please, see what state your device is in?
To get the info:
Boot your device to bootloader.
Connect to your computer.
In the ADB terminal, type 'fastboot getvar all' without quotes. Press enter on your keyboard.
Copy paste the output here please. You may wish to remove your IMEI if present in the output.
Can I ask what firmware you had on your device before flashing the stock ROM, and where you got the ROM from? Have you tried flashing the non HLOS.bin and fsg.mbn partitions?
Click to expand...
Click to collapse
I had Lineage OS on there and wanted to go back to stock and relock bootloader. So I followed the instructions to relock from here https://forum.xda-developers.com/g5-plus/how-to/how-to-lock-bootloader-potter-version-t3694952 flashed everything, locking bootloader also worked and when i booted into the ROM everything was good except both IMEI were just "0" and i could not get network.
Anyway I have managed to solve it for now. I had a EFS backup on an SD Card. I unlocked bootloader again and restored the Lineage OS with the EFS partition and the IMEI are back! But I still don't know how to go back to stock. I guess for my model XT1685 there is no stock ROM? it seems I flashed the US ROM. For the first boot network worked but was 3G only and when I rebooted both my IMEI were lost.
Repeated the process and happened again!
syl0n said:
I had Lineage OS on there and wanted to go back to stock and relock bootloader. So I followed the instructions to relock from here https://forum.xda-developers.com/g5-plus/how-to/how-to-lock-bootloader-potter-version-t3694952 flashed everything, locking bootloader also worked and when i booted into the ROM everything was good except both IMEI were just "0" and i could not get network.
Anyway I have managed to solve it for now. I had a EFS backup on an SD Card. I unlocked bootloader again and restored the Lineage OS with the EFS partition and the IMEI are back! But I still don't know how to go back to stock. I guess for my model XT1685 there is no stock ROM? it seems I flashed the US ROM. For the first boot network worked but was 3G only and when I rebooted both my IMEI were lost.
Repeated the process and happened again!
Click to expand...
Click to collapse
At least you got your device working again.
Hmm, the NPNS25.137-33-11 firmware should work for XT1685 retEU (and I imagine retGB too) devices. I would like to see your getvar info to confirm though. There's plenty of reports saying that NPNS25.137-33-11 is targeted towards retEU devices (e.g https://forum.xda-developers.com/g5-plus/how-to/update-npns25-137-33-11-august-2017-t3665211/page2)
Did you mean you flashed the US retail stock ROM before though? If so, losing IMEI/network access seems to be a common problem when switching between stock ROMs designed for different territories.
If you've flashed the US stock ROM before, you may have to look into flashing US specific ROMs e.g. NPN25.137-83, which should be the latest US ROM. However, as you've got an XT1685, you may no longer receive OTA updates, depending on what software channel your device reports.
echo92 said:
At least you got your device working again.
Hmm, the NPNS25.137-33-11 firmware should work for XT1685 retEU (and I imagine retGB too) devices. I would like to see your getvar info to confirm though. There's plenty of reports saying that NPNS25.137-33-11 is targeted towards retEU devices (e.g https://forum.xda-developers.com/g5-plus/how-to/update-npns25-137-33-11-august-2017-t3665211/page2)
Click to expand...
Click to collapse
Sorry about the delay. Didn't have access the device due to being away. Here is the getvar info:
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.8A(*)
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: <Removed>
(bootloader) cid: 0x0032
(bootloader) channelid: 0x51
(bootloader) uid: EC9AF58100000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: <Removed>
(bootloader) meid:
(bootloader) date: 08-30-2017
(bootloader) sku: XT1685
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Jan 3 3: 0:55 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:7.0/NPN
(bootloader) ro.build.fingerprint[1]: S25.137-33-11/11:user/release-keys
(bootloader) poweroffalarm: 1
(bootloader) ro.build.version.full[0]: Blur_Version.25.226.11.potter.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband: M8953_02.03.07.06u POTTER_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g64ca40a-0012
(bootloader) kernel.version[1]: 8-g77c6b6b ([email protected]) (gcc ve
(bootloader) kernel.version[2]: rsion 4.9 20150123 (prerelease) (GCC) )
(bootloader) kernel.version[3]: #1 SMP PREEMPT Tue Aug 8 08:37:28 CDT 20
(bootloader) kernel.version[4]: 17
(bootloader) sbl1.git: git=MBM-NG-VC0.8A-0-gc33529e
(bootloader) rpm.git: git=MBM-NG-VC0.C0-1-g202d600
(bootloader) tz.git: git=6c4172f-dirty
(bootloader) devcfg.git: git=6c4172f-dirty
(bootloader) keymaster.git: git=6c4172f-dirty
(bootloader) cmnlib.git: git=6c4172f-dirty
(bootloader) cmnlib64.git: git=6c4172f-dirty
(bootloader) prov.git: git=6c4172f-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.8A-0-gc90d6a9-dirty
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retapac
all: listed above
finished. total time: 0.127s
What ROM can i use to go back to stock, if at all possible?
syl0n said:
Sorry about the delay. Didn't have access the device due to being away. Here is the getvar info:
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.8A(*)
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: <Removed>
(bootloader) cid: 0x0032
(bootloader) channelid: 0x51
(bootloader) uid: EC9AF58100000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: <Removed>
(bootloader) meid:
(bootloader) date: 08-30-2017
(bootloader) sku: XT1685
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Jan 3 3: 0:55 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:7.0/NPN
(bootloader) ro.build.fingerprint[1]: S25.137-33-11/11:user/release-keys
(bootloader) poweroffalarm: 1
(bootloader) ro.build.version.full[0]: Blur_Version.25.226.11.potter.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband: M8953_02.03.07.06u POTTER_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g64ca40a-0012
(bootloader) kernel.version[1]: 8-g77c6b6b ([email protected]) (gcc ve
(bootloader) kernel.version[2]: rsion 4.9 20150123 (prerelease) (GCC) )
(bootloader) kernel.version[3]: #1 SMP PREEMPT Tue Aug 8 08:37:28 CDT 20
(bootloader) kernel.version[4]: 17
(bootloader) sbl1.git: git=MBM-NG-VC0.8A-0-gc33529e
(bootloader) rpm.git: git=MBM-NG-VC0.C0-1-g202d600
(bootloader) tz.git: git=6c4172f-dirty
(bootloader) devcfg.git: git=6c4172f-dirty
(bootloader) keymaster.git: git=6c4172f-dirty
(bootloader) cmnlib.git: git=6c4172f-dirty
(bootloader) cmnlib64.git: git=6c4172f-dirty
(bootloader) prov.git: git=6c4172f-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.8A-0-gc90d6a9-dirty
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retapac
all: listed above
finished. total time: 0.127s
What ROM can i use to go back to stock, if at all possible?
Click to expand...
Click to collapse
Thanks for the info, so it looks like your device still has NPNS25.137-33-11 (August 2017 security patch) on it.
However, the software channel of retapac gives me concern, as searching for Moto G5 Plus retapac firmwares seems to report that Moto G5 Plus XT1685 models for that channel are on a different firmware path compared to their retEU models.
At least one user, with a XT1685 on retapac, has reported being on the NPN25.137-15, then NPN25.137-67 and now NPN25.137-67-6 (August 2017) firmware. https://www.reddit.com/r/motog5/comments/6zqlkt/just_get_august_update_on_retapac_channel/
If that is the case, then that would be an explanation for the loss of IMEI when flashing the EU firmware, as your device is more in line with the Indian/Brazil firmware paths.
However, I'm having difficulty finding NPNS25.137-67-6 stock firmware, and given you have the August security patch, I do not recommend flashing the NPN25.137-15 (Jan 2017) firmware nor the NPN25.137-67 (March 2017) firmware, else if you take OTA updates you've got a high risk of hard bricking from the cross downgrading of firmware.
The only thing I can suggest is to perhaps wait for a newer retapac firmware than Aug 2017, depending on when/if it'll be leaked from Motorola. However, as I mentioned, cross flashing firmware is risky (as you've found out), so if you can, I'd probably avoid flashing stock firmware altogether. You may wish to look into the TWRP flashables which don't touch your bootloader: https://forum.xda-developers.com/g5-plus/development/rom-twrp-flashable-stock-builds-t3675616
echo92 said:
Thanks for the info, so it looks like your device still has NPNS25.137-33-11 (August 2017 security patch) on it.
However, the software channel of retapac gives me concern, as searching for Moto G5 Plus retapac firmwares seems to report that Moto G5 Plus XT1685 models for that channel are on a different firmware path compared to their retEU models.
At least one user, with a XT1685 on retapac, has reported being on the NPN25.137-15, then NPN25.137-67 and now NPN25.137-67-6 (August 2017) firmware. https://www.reddit.com/r/motog5/comments/6zqlkt/just_get_august_update_on_retapac_channel/
If that is the case, then that would be an explanation for the loss of IMEI when flashing the EU firmware, as your device is more in line with the Indian/Brazil firmware paths.
However, I'm having difficulty finding NPNS25.137-67-6 stock firmware, and given you have the August security patch, I do not recommend flashing the NPN25.137-15 (Jan 2017) firmware nor the NPN25.137-67 (March 2017) firmware, else if you take OTA updates you've got a high risk of hard bricking from the cross downgrading of firmware.
The only thing I can suggest is to perhaps wait for a newer retapac firmware than Aug 2017, depending on when/if it'll be leaked from Motorola. However, as I mentioned, cross flashing firmware is risky (as you've found out), so if you can, I'd probably avoid flashing stock firmware altogether. You may wish to look into the TWRP flashables which don't touch your bootloader: https://forum.xda-developers.com/g5-plus/development/rom-twrp-flashable-stock-builds-t3675616
Click to expand...
Click to collapse
That is interesting. How do I have a UK charging brick on a retapac? Maybe its a Singapore model? I assumed it was GB as it had the UK plug.
Sorry for the inconvenience, I suffer a similar problem but when I use the command fastboot getvar all my imei and serial number appear, but when I start the device it says "imei 0"
same as here..did you find solution?
I have lost IMEI...below is getvar information..please help me which is correct firmware
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.8A(*)
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY223W45DX
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: 165EDC7C00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 358958060371611
(bootloader) meid:
(bootloader) date: 02-25-2017
(bootloader) sku: XT1686
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Dec 12 22:19:38 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:7.0/NPN
(bootloader) ro.build.fingerprint[1]: S25.137-33-11/11:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.25.226.11.potter.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband: M8953_02.03.07.06u POTTER_INDIADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g64ca40a-0012
(bootloader) kernel.version[1]: 8-g77c6b6b ([email protected]) (gcc ve
(bootloader) kernel.version[2]: rsion 4.9 20150123 (prerelease) (GCC) )
(bootloader) kernel.version[3]: #1 SMP PREEMPT Tue Aug 8 08:37:28 CDT 20
(bootloader) kernel.version[4]: 17
(bootloader) sbl1.git: git=MBM-NG-VC0.8A-0-gc33529e
(bootloader) rpm.git: git=MBM-NG-VC0.C0-1-g202d600
(bootloader) tz.git: git=6c4172f-dirty
(bootloader) devcfg.git: git=6c4172f-dirty
(bootloader) keymaster.git: git=6c4172f-dirty
(bootloader) cmnlib.git: git=6c4172f-dirty
(bootloader) cmnlib64.git: git=6c4172f-dirty
(bootloader) prov.git: git=6c4172f-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.8A-0-gc90d6a9-dirty
(bootloader) qe: qe 1/1
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retin
all: listed above
finished. total time: 0.040s
Try This
syl0n said:
Hi I tried to flash this to stock (using POTTER_NPNS25.137-33-11_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip) and now my IMEI numbers are lost. How do i get them back?
Click to expand...
Click to collapse
https://forum.xda-developers.com/g5-plus/help/restore-imei-0-moto-g5-xt1687-t3739808
Hi guys
can someone give me the EFS backup for XT1685 I Lost my IMEI numbers forever I can't get them again and I didn't backup before flashing a custom ROM. So I broke everything now ??
ayad.phonex said:
Hi guys
can someone give me the EFS backup for XT1685 I Lost my IMEI numbers forever I can't get them again and I didn't backup before flashing a custom ROM. So I broke everything now
Click to expand...
Click to collapse
Flashing someone else's EFS will not get your IMEI back. Also their EFS contains "their" info and should not be shared.
Related
Hello,
I have a big problem, my fingerprint and dual sim is not working anymore on stock. The device detects my phone as a G4 not G4 Plus.
I have tried many firmwares but it all seems to make no difference.
Code:
(bootloader) version: 0.5(bootloader) version-bootloader: moto-msm8952-B1.03
(bootloader) product: athene_16mp
(bootloader) board: athene_16mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SAMSUNG QE13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY2239QDL4
(bootloader) cid: 0x0032
(bootloader) channelid: 0x40
(bootloader) uid: A420B70000000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 354117070969310
(bootloader) meid:
(bootloader) date: 06-13-2016
(bootloader) sku: XT1642
(bootloader) battid: SNN5966A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue Jan 6 20:20:45 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/athene/athene:6.0.1/MPJ24
(bootloader) ro.build.fingerprint[1]: .139-48/48:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.24.31.48.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.3-02720-8976.0
(bootloader) version-baseband: M8952_70030.25.03.62R ATHENE_EMEA_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-g06a4fb5 (hudsoncm
(bootloader) kernel.version[1]: @ilclbld35) (gcc version 4.9.x-google 20
(bootloader) kernel.version[2]: 140827 (prerelease) (GCC) ) #1 SMP PREEM
(bootloader) kernel.version[3]: PT Sun Jun 5 11:16:49 CDT 2016
(bootloader) sbl1.git: git=MBM-NG-VB1.03-0-ge433b40
(bootloader) rpm.git: git=MBM-NG-VB1.03-0-ga970ead
(bootloader) tz.git: git=MBM-NG-VB1.03-0-g119e5b2
(bootloader) hyp.git: git=MBM-NG-VB1.03-0-g119e5b2
(bootloader) keymaster.git: git=MBM-NG-VB1.03-0-g119e5b2
(bootloader) cmnlib.git: git=MBM-NG-VB1.03-0-g119e5b2
(bootloader) aboot.git: git=MBM-NG-VB1.03-0-gb44c0ee
(bootloader) qe: qe 1/1
(bootloader) frp-state: no protection (142)
(bootloader) ro.carrier: reteu
all: listed above
finished. total time: 0.088s
Press any key to continue . . .
No solution that works has been found yet. It pretty much has always boiled down to a trip to the service center.
Same issue here but with an xt1644. I got this after trying to reflash stock N running the same fastboot script that I originally upgraded to nougat on. Reverted to stock M, restored TWRP backups - no success - so it doesn't seem software related - at least not on any of the partitions that successfully flash. gpt.bin gives errors when trying to flash downgrade as does the bootloader so maybe it is related to these partitions if it is software. The march security update messes with the bootloader I believe.
If anyone has taken their phone to a service center, was there any indication on what they do to fix it? codGmer - what did you do just before this issue appeared?
I've tried to get back to stock and didn't know about flashing gpt.bin and bootloader.img could break the system. So I flashed those and after that my device wouldn't boot anymore and after I got it working again my fingerprint function was gone.
I just send my phone out to repair where I bought it. I have bricked my bootloader with some qualcom tool so the phone wouldn't boot anymore just flashing light to fake the device being broken by faulty hardware. Also the Costs of returning unrepaired to me will be paid for me.
The title says it all.
When i run the fastboot oem unlock <unique id> command,
it shows status 7 error.
cant get unlock data either. please help how do i unlock bootloader again
Have you booted the device into the operating system completely and gone into the Developer options re-enabled OEM Unlocking?
If that isn't it, unfortunately we have seen this in a small number of Moto devices (less than 1% I would say)... Once they are unlocked, then relocked, something happens and they can't be unlocked again. Sometimes after an OTA update is successfully applied they can be, but that isn't consistent either. Been an occasional problem with all retail Moto devices since the first Moto G & X models released in late 2013.
Out of curiosity... can you provide the output of "fastboot getvar all" and mask out your IMEI/MEID?
acejavelin said:
Have you booted the device into the operating system completely and gone into the Developer options re-enabled OEM Unlocking?
If that isn't it, unfortunately we have seen this in a small number of Moto devices (less than 1% I would say)... Once they are unlocked, then relocked, something happens and they can't be unlocked again. Sometimes after an OTA update is successfully applied they can be, but that isn't consistent either. Been an occasional problem with all retail Moto devices since the first Moto G & X models released in late 2013.
Out of curiosity... can you provide the output of "fastboot getvar all" and mask out your IMEI/MEID?
Click to expand...
Click to collapse
Yes, OEM Unlocking is enabled!
Damn, this is a very unlucky case I guess. I can't get my IMEI numbers up, and hence no SIM detection for me. I relocked the bootloader and gave it in for repairs at Moto, they said they won't cover it under warranty and quoted 80% of G5+'s retail price to install a new motherboard and get it fixed. So, I thought I would flash Pixel Experience 8.1 and flash stock modem as suggested by others, so tried to unlock it, and can't seem to get it unlocked. Meanwhile I have tried flashing stock fastboot files, but can't get IMEI to return. Is there any other solution?
Output of getvar all:
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.8C
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY2242HSP4
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 80FBE67800000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: *removed*
(bootloader) meid:
(bootloader) date: 03-19-2017
(bootloader) sku: XT1686
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon Nov 9 8:33: 2 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:7.0/NPN
(bootloader) ro.build.fingerprint[1]: 25.137-92/9:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.25.281.9.potter.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband: M8953_37.46.07.47u POTTER_INDIADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g4524a37 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9 201501
(bootloader) kernel.version[2]: 23 (prerelease) (GCC) ) #1 SMP PREEMPT M
(bootloader) kernel.version[3]: on Nov 20 09:32:29 CST 2017
(bootloader) sbl1.git: git=MBM-NG-VC0.8C-0-g22013cf
(bootloader) rpm.git: git=MBM-NG-VC0.C0-1-g202d600
(bootloader) tz.git: git=6c4172f-dirty
(bootloader) devcfg.git: git=6c4172f-dirty
(bootloader) keymaster.git: git=6c4172f-dirty
(bootloader) cmnlib.git: git=6c4172f-dirty
(bootloader) cmnlib64.git: git=6c4172f-dirty
(bootloader) prov.git: git=6c4172f-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.8C-0-gcba6d5d
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
all: listed above
finished. total time: 0.047s
Same issue
Hi brother, I have the same problem which you were facing. Please suggest me some solution for this kind of issue if you had solved with your device. I did not find any solution till now feeling sad ..Kindly help me bro..
Thanks
Could be worse, mine is greyed out no matter what I fastboot. I tried my original firmware for my EU device and all the way up to the latest, always grayed out. You win Lenovo, I quit messing with my android devices after this one, this device has been a total mess. All my issues began with 64bit Roms.
Cupcake 1.5 said:
Could be worse, mine is greyed out no matter what I fastboot. I tried my original firmware for my EU device and all the way up to the latest, always grayed out. You win Lenovo, I quit messing with my android devices after this one, this device has been a total mess. All my issues began with 64bit Roms.
Click to expand...
Click to collapse
I have fixed devices in a worse situation than this. But this truly beats an enthusiastic child out of me. Well done Lenovo indeed! I think Lenovo Service Center blocks the unlock key once submitted for repairing for which they ask 75% of the cost.
hi all
so lately i have been able to relock my bootloader to be able to receive OTA
i need to know the most suitable stock firmware to install in my device to receive the OTA normally
this is my varall
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.8B
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX1BMB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 3GB SAMSUNG LP3 DIE=6Gb M5=01 M6=05 M7=00 M8=7B
(bootloader) cpu: MSM8953
(bootloader) serialno: -------
(bootloader) cid: 0x0032
(bootloader) channelid: 0x40
(bootloader) uid: BF987C1800000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: -------
(bootloader) meid:
(bootloader) date: 06-24-2017
(bootloader) sku: XT1685
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Mar 29 17:45:59 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:7.0/NPN
(bootloader) ro.build.fingerprint[1]: 25.137-67-5/6:user/release-keys
(bootloader) poweroffalarm: 1
(bootloader) ro.build.version.full[0]: Blur_Version.25.41.6.potter.retai
(bootloader) ro.build.version.full[1]: l.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband: M8953_12.18.07.19e POTTER_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g517c70f-0010
(bootloader) kernel.version[1]: 3-gb430e78 ([email protected]) (gcc ver
(bootloader) kernel.version[2]: sion 4.9 20150123 (prerelease) (GCC) ) #
(bootloader) kernel.version[3]: 1 SMP PREEMPT Tue Sep 12 04:21:41 CDT 20
(bootloader) kernel.version[4]: 17
(bootloader) sbl1.git: git=MBM-NG-VC0.8B-0-g22013cf
(bootloader) rpm.git: git=MBM-NG-VC0.C0-1-g202d600
(bootloader) tz.git: git=6c4172f-dirty
(bootloader) devcfg.git: git=6c4172f-dirty
(bootloader) keymaster.git: git=6c4172f-dirty
(bootloader) cmnlib.git: git=6c4172f-dirty
(bootloader) cmnlib64.git: git=6c4172f-dirty
(bootloader) prov.git: git=6c4172f-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.8B-0-g7cadbe7
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (75)
(bootloader) ro.carrier: reteu
i bought this device from egypt so idk actually about it, so if someone can assist me to find the correct firmware from here https://firmware.center/firmware/Motorola/Moto G5 Plus/Stock/ to install and get OTA updates such as nov security patch will be grateful
thanks in advance
AbDo NeOs said:
hi all
so lately i have been able to relock my bootloader to be able to receive OTA
i need to know the most suitable stock firmware to install in my device to receive the OTA normally
this is my varall
i bought this device from egypt so idk actually about it, so if someone can assist me to find the correct firmware from here https://firmware.center/firmware/Motorola/Moto G5 Plus/Stock/ to install and get OTA updates such as nov security patch will be grateful
thanks in advance
Click to expand...
Click to collapse
Please hide your imei
i did hide my IMEI
waiting for a response
According to GSMArena, your device is a European variant XT1685. Here's a link...
https://m.gsmarena.com/motorola_moto_g5_plus-8453.php#xt1685
psychopac said:
According to GSMArena, your device is a European variant XT1685. Here's a link...
https://m.gsmarena.com/motorola_moto_g5_plus-8453.php#xt1685
Click to expand...
Click to collapse
Indeed it is reteu but there are lots of Roms for it
I want to Identify which build exactly to download and get the OTA
AbDo NeOs said:
Indeed it is reteu but there are lots of Roms for it
I want to Identify which build exactly to download and get the OTA
Click to expand...
Click to collapse
Whatever the version of the stock ROM is, please download the latest one and save yourself the trouble of getting bricked.
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.8C
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: -----------
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: C86709CD00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) meid:
(bootloader) date: 03-21-2017
(bootloader) sku: XT1686
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Fri Mar 20 0:35:50 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:7.0/NPN
(bootloader) ro.build.fingerprint[1]: S25.137-92-14/16:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.25.331.16.potter.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0
(bootloader) version-baseband[0]: M8953_37.46.07.47.01R POTTER_INDIADSDS
(bootloader) version-baseband[1]: _CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-gf055b2e-0010
(bootloader) kernel.version[1]: 7-g516eb24 ([email protected]) (gcc ver
(bootloader) kernel.version[2]: sion 4.9 20150123 (prerelease) (GCC) ) #
(bootloader) kernel.version[3]: 1 SMP PREEMPT Wed May 30 15:51:32 CDT 20
(bootloader) kernel.version[4]: 18
(bootloader) sbl1.git: git=MBM-NG-VC0.8C-0-g22013cf
(bootloader) rpm.git: git=202d600
(bootloader) tz.git: git=6c4172f-dirty
(bootloader) devcfg.git: git=6c4172f-dirty
(bootloader) keymaster.git: git=6c4172f-dirty
(bootloader) cmnlib.git: git=6c4172f-dirty
(bootloader) cmnlib64.git: git=6c4172f-dirty
(bootloader) prov.git: git=6c4172f-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.8C-0-gcba6d5d
(bootloader) qe: qe 0/0
(bootloader) frp-state: protected (77)
(bootloader) ro.carrier: retin
all: listed above
plz send me correct rom for this varall
AbDo NeOs said:
hi all
so lately i have been able to relock my bootloader to be able to receive OTA
i need to know the most suitable stock firmware to install in my device to receive the OTA normally
this is my varall
i bought this device from egypt so idk actually about it, so if someone can assist me to find the correct firmware from here https://firmware.center/firmware/Motorola/Moto G5 Plus/Stock/ to install and get OTA updates such as nov security patch will be grateful
thanks in advance
Click to expand...
Click to collapse
No need to relock the bootloader to receive and install OTA. OTA doesn't care about bootloader status, just be fully stock without root or any modifications.
Sent from my Moto G5 Plus using XDA Labs
As above, my XT1622, running the December security update, is bootlooping, and has been since installing that update. It doesn't boot into recovery either. I recently bought it second hand and hadn't got around to enabling USB debugging, so am limited in terms of what I can do with it. I've flashed the December 2017 Fastboot stock on it, but no change (and of course downgrading to a previous version of the bootloader wouldn't work as things stand).
Any suggestions would be gratefully received! I don't want to give up on the thing because there's obviously life left in it somewhere.
Ok, did you flash the update.zip with stock recovery or twrp?
It was the stock firmware flashable through Fastboot, so just followed that method manually - Fastboot is the only thing I can reach. I can't boot into recovery mode at all, it just loops.
How are you flashing the fastboot stock ROM, are you using a script or flashing each command manually? Can you verify each command is reporting [OKAY] after flashing?
Also, are you performing a full flash on the device (including fastboot erase userdata)?
If you can, it would be good to see a getvar all data, so we have an idea of the state of this device, given it was second hand:
1)Boot your device to the bootloader, attach to your computer via USB cable.
2)Open ADB on your computer, and type 'fastboot getvar all' without quotes into the ADB terminal. Press Enter.
3)Paste the output in a new post here - you may wish to omit the IMEI. The output should contain a list of your device variables.
https://forum.xda-developers.com/moto-g4-plus/help/solved-unbrick-hard-bricked-dead-t3585016
Try this, this is for flash bootloader and Qualcomm drivers by 0
Thanks for the help, all.
I flashed each command manually on Fastboot (couldn't get script to run, for whatever reason), each was reported OKAY. I included 'erase userdata' in there.
getvar all results:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.07
(bootloader) product: athene_13mp
(bootloader) board: athene_13mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SKHYNIX HAG4a2 RV=08 PV=E4 FV=00000000000000E4
(bootloader) ram: 2GB SKHYNIX LP3 DIE=8Gb M5=06 M6=03 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY223FFP8R
(bootloader) cid: 0x0032
(bootloader) channelid: 0x41
(bootloader) uid: 13E8080100000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: (redacted!)
(bootloader) meid:
(bootloader) date: 08-09-2016
(bootloader) sku: XT1622
(bootloader) battid: SNN5966A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue May 24 21:50:49 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/athene/athene:7.0/NPJS25.
(bootloader) ro.build.fingerprint[1]: 93-14-13/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.226.3.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband: M8952_70030.25.03.62.01R ATHENE_EMEA_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-g498cc0c (hudsoncm
(bootloader) kernel.version[1]: @ilclbld34) (gcc version 4.8 (GCC) ) #1
(bootloader) kernel.version[2]: SMP PREEMPT Thu Nov 23 09:34:10 CST 2017
(bootloader) sbl1.git: git=MBM-NG-VB1.07-0-g57d1343
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=69dd24b-dirty
(bootloader) hyp.git: git=69dd24b-dirty
(bootloader) keymaster.git: git=69dd24b-dirty
(bootloader) cmnlib.git: git=69dd24b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.07-0-gf9b89ba
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retgb
all: listed above
First of all sorry for starting a new thread but i have searched for many hours for an answer and i'm not really experienced.
Today i decided to flash linageos 14.1 official rom on my moto x running nougat 7.0.1. After unlocking the bootloader, following motorola's support website guide, i tried flashing the rom from twrp 3.1.x.x (i don't remember) and it didn't want to flash, showing an error with number 7. After some reserch, i think i understood that it has to do with the modem version after the ota update being changed and that the official linageos roms dont support it yet. After reading another guide i found a zip with the version 6.0 of the modem and flashed it through twrp. again it didn't work showing the same error.
Finally after following this thread i tried restoring to the stock firmware and it seemed to work until i get stuck in a bootloop with the stitches going around the motorola logo.
To help you out i include the result from
Code:
fastboot getvar all
command:
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8992-A0.52
(bootloader) product: clark
(bootloader) board: clark
(bootloader) secure: yes
(bootloader) hwrev: 0x83C0
(bootloader) radio: 0x1
(bootloader) emmc: 32GB Samsung REV=07 PRV=02 TYPE=57 PNM=BWBD3R
(bootloader) ram[0]: 3072MB Samsung S8 SDRAM DIE=6Gb M5=x1 M6=x5 M7=x0 M
(bootloader) ram[1]: 8=x3B
(bootloader) cpu: MSM8992
(bootloader) serialno: [...]
(bootloader) cid: 0x0007
(bootloader) channelid: 0x40
(bootloader) uid: FA9D64001E000000000000000000
(bootloader) unlocked: yes
(bootloader) securestate: unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) mot_sst: 3
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: [...]
(bootloader) meid:
(bootloader) date: 12-11-2015
(bootloader) sku: XT1572
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Fri Sep 23 9:53:47 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/clark_reteu/clark:6.0/MPH
(bootloader) ro.build.fingerprint[1]: S24.49-18-8/4:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.24.221.8.clark_reteu
(bootloader) ro.build.version.full[1]: .reteu.en.EU
(bootloader) ro.build.version.qcom: <not found>
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 3.10.84-perf-g2c916d9 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x-goog
(bootloader) kernel.version[2]: le 20140827 (prerelease) (GCC) ) #1 SMP
(bootloader) kernel.version[3]: PREEMPT Fri Sep 23 04:47:42 CDT 2016
(bootloader) sbl1.git: git=MBM-NG-VA0.52-0-g17b2538
(bootloader) rpm.git: git=90a41be
(bootloader) tz.git: git=2d08904-dirty
(bootloader) hyp.git: git=2d08904-dirty
(bootloader) sdi.git: git=d9f358f
(bootloader) pmic.git: git=MBM-NG-VA0.52-0-g17b2538
(bootloader) aboot.git: git=MBM-NG-VA0.52-0-g69ca042
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: reteu
all: listed above
This is my main phone and i really messed up . Please assist me to what files to download based on the stats above cause i have no idea and i can't keep up with the advice given in other threads.
You may need to flash stock recovery and do a factory reset. You should flash the newest fw of your location.
Thank you for your quick response. Luckily after a while, I rebooted and the phone booted! I had flashed the 6.0 version and now it runs normally. However I still want to attempt and flash lineageOS. At least, I want the nougat update to come through. I checked in settings and it says that there is not an update. Is there another place to download the 7.0.1 firmware I had before.
If there is a safer way to flash lineageOS or a nougat firmware somewhere, please I would appreciate your help.
Firmware.center guy. All rom are there. Mine cannot boot when flashing Lineage too. I 'm on stock now. Maybe it's still not stable yet!