Database Users

Bootlooping XT1622 with locked bootloader

As above, my XT1622, running the December security update, is bootlooping, and has been since installing that update. It doesn't boot into recovery either. I recently bought it second hand and hadn't got around to enabling USB debugging, so am limited in terms of what I can do with it. I've flashed the December 2017 Fastboot stock on it, but no change (and of course downgrading to a previous version of the bootloader wouldn't work as things stand).
Any suggestions would be gratefully received! I don't want to give up on the thing because there's obviously life left in it somewhere.

Ok, did you flash the update.zip with stock recovery or twrp?

It was the stock firmware flashable through Fastboot, so just followed that method manually - Fastboot is the only thing I can reach. I can't boot into recovery mode at all, it just loops.

How are you flashing the fastboot stock ROM, are you using a script or flashing each command manually? Can you verify each command is reporting [OKAY] after flashing?
Also, are you performing a full flash on the device (including fastboot erase userdata)?
If you can, it would be good to see a getvar all data, so we have an idea of the state of this device, given it was second hand:
1)Boot your device to the bootloader, attach to your computer via USB cable.
2)Open ADB on your computer, and type 'fastboot getvar all' without quotes into the ADB terminal. Press Enter.
3)Paste the output in a new post here - you may wish to omit the IMEI. The output should contain a list of your device variables.

https://forum.xda-developers.com/moto-g4-plus/help/solved-unbrick-hard-bricked-dead-t3585016
Try this, this is for flash bootloader and Qualcomm drivers by 0

Thanks for the help, all.
I flashed each command manually on Fastboot (couldn't get script to run, for whatever reason), each was reported OKAY. I included 'erase userdata' in there.
getvar all results:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.07
(bootloader) product: athene_13mp
(bootloader) board: athene_13mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SKHYNIX HAG4a2 RV=08 PV=E4 FV=00000000000000E4
(bootloader) ram: 2GB SKHYNIX LP3 DIE=8Gb M5=06 M6=03 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY223FFP8R
(bootloader) cid: 0x0032
(bootloader) channelid: 0x41
(bootloader) uid: 13E8080100000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: (redacted!)
(bootloader) meid:
(bootloader) date: 08-09-2016
(bootloader) sku: XT1622
(bootloader) battid: SNN5966A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue May 24 21:50:49 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/athene/athene:7.0/NPJS25.
(bootloader) ro.build.fingerprint[1]: 93-14-13/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.226.3.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband: M8952_70030.25.03.62.01R ATHENE_EMEA_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-g498cc0c (hudsoncm
(bootloader) kernel.version[1]: @ilclbld34) (gcc version 4.8 (GCC) ) #1
(bootloader) kernel.version[2]: SMP PREEMPT Thu Nov 23 09:34:10 CST 2017
(bootloader) sbl1.git: git=MBM-NG-VB1.07-0-g57d1343
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=69dd24b-dirty
(bootloader) hyp.git: git=69dd24b-dirty
(bootloader) keymaster.git: git=69dd24b-dirty
(bootloader) cmnlib.git: git=69dd24b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.07-0-gf9b89ba
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retgb
all: listed above

IMEI and Baseband unknown

I installed the ROM LineageOS 17.1 on my xt1962-4(Moto G7) and now my phone is without IMEI and without Baseband
And I'm not able to activate the SIM slot
TWRP:twrp-3.3.1-2-river
Rom used:lineage-17.1-20200423-nightly-river-signed
https://textsaver.flap.tv/lists/3d82

GamingHero said:
I installed the ROM LineageOS 17.1 on my xt1962-4(Moto G7) and now my phone is without IMEI and without Baseband
And I'm not able to activate the SIM slot
TWRP:twrp-3.3.1-2-river
Rom used:lineage-17.1-20200423-nightly-river-signed
https://textsaver.flap.tv/lists/3d82
Click to expand...
Click to collapse
Download the stock firmware
And flash
Code:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
Run
Code:
fastboot getvar all
To find codename ad software channel
See
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039
Find firmware @ https://mirrors.lolinet.com/firmware/moto
Sent from my Moto E (4) using Tapatalk

So did you ever figure it out? Having the same problem here, have tried many variations on the instructions above. Nothing I flash for either "RETAIL" or "RETUS" gives me my IMEI back. I've tried several full roms and also firmware only and then lineage.
What even constitutes the "stock firmware" for this device? XT1962-1 is supposed to be RETAIL, but it also says RETUS in several places. RETUS is supposed to be for XT1962-4 is it not? What is the true "stock firmware" for "Model: XT1962-1 Type: M0314"? That's what's inscribed on the back of the phone, but I've been doing
fastboot getvar all
< waiting for any device >
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-river_retail-0ff2029-200211
(bootloader) product: river
(bootloader) board: river
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB MICRON S0J9N8 RV=08 PV=10 FV=0000000000000004
(bootloader) ram: 4GB MICRON LP3 DIE=8Gb M5=FF M6=01 M7=00 M8=5F
(bootloader) cpu: SDM632
(bootloader) serialno: ZY2272SL7W
(bootloader) cid: 0x0032
(bootloader) channelid: 0x8d
(bootloader) uid: CCFC076500000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: [redacted but present]
(bootloader) meid:
(bootloader) date: 11-29-2019
(bootloader) sku: XT1962-1
(bootloader) carrier_sku: XT1962-1
(bootloader) battid: SB18C34004
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Jan 16 13:29:47 UTC 2019"
(bootloader) ro.build.fingerprint[0]: motorola/river/river:9/PPO29.114-1
(bootloader) ro.build.fingerprint[1]: 6/35c0:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.21.20.river.retai
(bootloader) ro.build.version.full[1]: l.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.6.2.r1-04600-89xx.0
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 4.9.112-perf+ ([email protected]
(bootloader) kernel.version[1]: clbld87) (gcc version 4.9.x 20150123 (pr
(bootloader) kernel.version[2]: erelease) (GCC) ) #1 SMP PREEMPT Wed Jan
(bootloader) kernel.version[3]: 16 07:47:50 CST 2019
(bootloader) sbl1.git: MBM-2.1-river_retail-516ad1c-200211
(bootloader) rpm.git: MBM-2.1-river_retail-22daab3-200211
(bootloader) tz.git: MBM-2.1-river_retail-d9613e6-dirty-200211
(bootloader) devcfg.git: MBM-2.1-river_retail-d9613e6-dirty-200211
(bootloader) keymaster.git: MBM-2.1-river_retail-d9613e6-dirty-200211
(bootloader) cmnlib.git: MBM-2.1-river_retail-d9613e6-dirty-200211
(bootloader) cmnlib64.git: MBM-2.1-river_retail-d9613e6-dirty-200211
(bootloader) prov.git: MBM-2.1-river_retail-d9613e6-dirty-200211
(bootloader) aboot.git: MBM-2.1-river_retail-0ff2029-200211
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retus
(bootloader) current-slot: b
(bootloader) running-boot-lun: 0
(bootloader) running-slot: _b
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: Yes
(bootloader) slot-successful:_b: Yes
(bootloader) slot-bootable:_a: Yes
(bootloader) slot-bootable:_b: Yes
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 6
all: listed above
Finished. Total time: 0.011s
Click to expand...
Click to collapse
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
Till I'm blue in the face and it does nothing. I also tried the Lenovo recovery thing on Windows, and it said the device isn't supported (?!)

If you made a backup of your persist partition, flash it with twrp. I haven't had to do it with the g7, but it always worked with the g5+.

Yeah I almost made a disclaimer like "and of course if I had a backup I'd flash that" but thank you.
---------- Post added at 03:38 AM ---------- Previous post was at 03:31 AM ----------
For the record, I figured my issue out. Had to flash XT1962-1_RIVER_RETUS_9.0_PPOS29.114-134-14_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml

nothing yet, I even took it for technical assistance and nothing solves
does anyone have a suggestion? in addition to the possible motherboard exchange

Stumbled into a product desc. with some band nfo...dunno if it'll help but here it is....
http://phonedb.net/index.php?m=devi...l_sim_td-lte_in_64gb_xt1962-6__motorola_river

https://forum.xda-developers.com/g5-plus/how-to
We went through this with the G5+, and it boils down to a permissions issue in the persist partition. This guide should help, even though it is a different variant.

Bootloop, only fastboot works, (recovery doesn't work). -Stock, locked bootloader-

Hi, the phone was acting weird so I decided to turn it off and on, when I turned it on, started bootlooping (M logo, and reboots). This is a stock phone and has a locked bootloader.
I can access fastboot screen (power + down vol), but when I select recovery it reboots and starts bootlooping again, It never reach the recovery screen.
I did a factory flash using Lenovo Rescue and Smart Assistant tool, it completes successfully and when it reboots , boot loops again in m logo again, it reboots around 2-3 seconds. I also used RSD Lite , same results . I also tried mfastboot .
So
Fastboot: works (only thing that works)
Recovery: doesn't work, it reboots
BP Tools: doesn't work, it reboots
QCOM: doesn't work, it reboots
I thought installing custom rom/twrp, but I can't unlock the bootloader without using the android option "Allow OEM unlock".
This is a Moto G4 XT1625 , I posted on the plus forum because its more active.
Any ideas?
Thanks

This is my bootloader info:
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.07
(bootloader) product: athene_13mp
(bootloader) board: athene_13mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 1
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG QX13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY223R7RKD
(bootloader) cid: 0x0032
(bootloader) channelid: 0x93
(bootloader) uid: 6D41810100000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 35--------------07 (edited )
(bootloader) meid:
(bootloader) date: 11-15-2016
(bootloader) sku: XT1625
(bootloader) battid: SNN5970A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed May 18 5:43:26 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/athene_amz/athene:7.0/NPJS25.93-14.7-8/6:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.256.6.athene_amz.amz.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband[0]: M8952_70030.25.03.64.01R ATHENE_RETUSA_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-ge03508d-00131-gf56f0a7 ([email protected]) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Wed Mar 28 11:41:55 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VB1.07-0-g57d1343
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=69dd24b-dirty
(bootloader) hyp.git: git=69dd24b-dirty
(bootloader) keymaster.git: git=69dd24b-dirty
(bootloader) cmnlib.git: git=69dd24b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.07-0-gf9b89ba
(bootloader) qe: qe 0/0
(bootloader) frp-state: protected (144)
(bootloader) ro.carrier: amz
all: listed above
Finished. Total time: 0.115s

Anyone has an idea on what could be done? thanks

I think you have to unlock bootloader and flash TWRP recovery, alternatively, there is an oreo stock firmware for fastboot (sadly i don't have the link of it) but it doesn't require to unlock bootloader as i read, i hope this helps

Bricked Moto G5 - Potter

Hi,
Good Morning All,
I have an old Moto G5+ (Potter, XT1686) which I use for streaming media. The phone was rooted and used to run Lineage / Pixel Experience ROMs and for some time it was rooted with Magisk.
I wanted to remove the root and return to official ROM and I followed all the published procedures but I am unable to get the system to boot.
If TWRP is installed - The phone reboots to TWRP despite installing all variants of Lineage / Pixel Experience.
If I try and install the official rom using fastboot commands the phone goes to the "no command" screen and remains stuck there.
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
fastboot reboot
Click to expand...
Click to collapse
My fastboot getvar all output is as below:
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.92
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY2244SWST
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: 7E5EF1BA00000000000000000000
(bootloader) securestate: flashing_unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 534773760
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 358958067204534
(bootloader) meid:
(bootloader) date: 05-23-2017
(bootloader) sku: XT1686
(bootloader) carrier_sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Feb 21 20:41:18 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:8.1.0/O
(bootloader) ro.build.fingerprint[1]: PS28.85-17-6-2/77e7:user/release-k
(bootloader) ro.build.fingerprint[2]: eys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.261.2.potter.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband: M8953_46.55.07.90R POTTER_INDIADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g7b625a0 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 201
(bootloader) kernel.version[2]: 50123 (prerelease) (GCC) ) #1 SMP PREEMP
(bootloader) kernel.version[3]: T Mon Mar 4 14:31:59 CST 2019
(bootloader) sbl1.git: git=MBM-NG-VC0.92-0-gd009c3b
(bootloader) rpm.git: git=92e5e21-dirty
(bootloader) tz.git: git=27e6e4b-dirty
(bootloader) devcfg.git: git=27e6e4b-dirty
(bootloader) keymaster.git: git=27e6e4b-dirty
(bootloader) cmnlib.git: git=27e6e4b-dirty
(bootloader) cmnlib64.git: git=27e6e4b-dirty
(bootloader) prov.git: git=27e6e4b-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.92-0-g3ea8df0
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: retin
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
Finished. Total time: 0.156s
Click to expand...
Click to collapse
Motorola Rescue and Smart Assistant is also unable to get me to boot; It goes to the "no Command" screen.
Any help would is appreciated !
Thanks.
Ravi

HELP Moto G4 Play CID error

My moto g4 play had hardbrick and I recovered it and it only lets me flash gpt bootloader logo fsg and modem the rest gives me error of preflash validation failed but even with gpt I get imei and serial no but I do not have cid since before brick this it damage with a bad flashing by adb shell dd if even with the brick I can enter qualcomm mode, flashing sbl1 with gpt.bin restart and the computer recognizes it attached my getvar all:
(bootloader) has-slotartition: not found
(bootloader) is-logicalartition: not found
Sending 'partition' (32 KB) OKAY [ 0.094s]
Writing 'partition' (bootloader) This may take a
few seconds, if a
(bootloader) different partition table is being
(bootloader) flashed since we need to backup
(bootloader) and restore a few partitions
(bootloader) Flashing primary GPT image...
(bootloader) Flashing backup GPT image...
OKAY [ 0.515s]
Finished. Total time: 0.780s
C:\Users\suwog>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8916-81.12(*)
(bootloader) product: harpia
(bootloader) board: harpia
(bootloader) secure: yes
(bootloader) hwrev: 0x81B0
(bootloader) radio: 0x2
(bootloader) emmc: 16GB Samsung REV=08 PRV=0D TYPE=57
(bootloader) ram: 2GB Samsung S8 SDRAM DIE=8Gb
(bootloader) cpu: MSM8916
(bootloader) serialno: ZY223RXJQW
(bootloader) cid: 0xDEAD
(bootloader) channelid: 0xDEAD
(bootloader) uid: 5A9D2C2100000000000000000000
(bootloader) unlocked: Not supported
(bootloader) securestate: Not supported
(bootloader) iswarrantyvoid: Not supported
(bootloader) mot_sst: 8
(bootloader) max-download-size: 268435456
(bootloader) reason: Failed to initialize partition table
(bootloader) imei: 354138073943532
(bootloader) meid:
(bootloader) date: 12-04-2016
(bootloader) sku: XT1601
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon May 28 8:28:15 UTC 2018"
(bootloader) ro.build.fingerprint[0]: motorola/harpia/harpia:7.1.1/NPIS2
(bootloader) ro.build.fingerprint[1]: 6.48-43-2/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.26.241.3.harpia.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.2.9-01810-8x16.0
(bootloader) version-baseband[0]: M8916_20250112.18.05.45.01R HARPIA_LAT
(bootloader) version-baseband[1]: AM_CUST
(bootloader) kernel.version[0]: Linux version 3.10.107-6.90-g853fd69-dir
(bootloader) kernel.version[1]: ty ([email protected]) (gcc version 7.1.1 20
(bootloader) kernel.version[2]: 170614 (crosstool-NG crosstool-ng-1.23.0
(bootloader) kernel.version[3]: -90-g81327dd9 - Linaro GCC 7.1-2017.07~d
(bootloader) kernel.version[4]: ev) ) #23 SMP PREEMPT Thu Jul 13 16:35:4
(bootloader) kernel.version[5]: 5 UTC 2017
(bootloader) sbl1.git: sbl1.git
(bootloader) rpm.git: git=MBM-NG-V81.12-0-g5f9a108
(bootloader) tz.git: git=MBM-NG-V81.12-0-gcf5b5ba
(bootloader) hyp.git: git=MBM-NG-V81.12-0-gcf5b5ba
(bootloader) aboot.git: git=MBM-NG-V81.12-0-gf9417da
(bootloader) qe: qe 1/1
(bootloader) frp-state: no protection (75)
(bootloader) ro.carrier: tefmx
all: listed above