S10+ multi-touch issue. - Samsung Galaxy S10+ Questions & Answers

I started having problems when fast typing on my keyboard and it registers two different tap as a swipe. When I test it using developer setting (show touch tap) and a multi touch test app, it only registers two taps. Does anyone have the same issue? Loving the S10+ and dex but this problem has made me crazy. If anyone has a fix, it would totally made my day, thanks in advance.

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Screen way too sensitive

I have searched around but have not been able to find a solution, I have a new (two days old) Samsung Galaxy S6 Edge +. I love the phone so far, Android 5.1.1 is great, I have always like the TW interface, but I have this one nagging issue, and believe it or not its a big problem. The phone works super in all aspects but with games. Which during my off time I love Tower Madness and Clash of Clans they are my go to solitaire games =) BUT...... The touch screen on this phone is so sensitive it has a hard time registering the difference between screen scrolling or tap to select. So if I go to tap a unit it scrolls the screen ever so lightly before I even tap, then moves the screen, then I have to tap ever so accurately and deliberate or hit it a million times to register I am tapping not scrolling.
This is the one area the phone is just so bad. I have actually tested this over and over and I can scroll the screen without physically touching it holding my finger just above it say 1/16th of an in or less and it will move with my finger like the hover option on my old Note and Note 2. I cannot for the life of me find any sensitivity setting and its a phone issue not an app issue, unless the app can make you scroll the hardware without touching it . The only setting I can find is the mouse/touchpad sensitivity setting which has no affect on this.
Has anyone else been able to fix this?
eclypse3demons said:
I have searched around but have not been able to find a solution, I have a new (two days old) Samsung Galaxy S6 Edge +. I love the phone so far, Android 5.1.1 is great, I have always like the TW interface, but I have this one nagging issue, and believe it or not its a big problem. The phone works super in all aspects but with games. Which during my off time I love Tower Madness and Clash of Clans they are my go to solitaire games =) BUT...... The touch screen on this phone is so sensitive it has a hard time registering the difference between screen scrolling or tap to select. So if I go to tap a unit it scrolls the screen ever so lightly before I even tap, then moves the screen, then I have to tap ever so accurately and deliberate or hit it a million times to register I am tapping not scrolling.
This is the one area the phone is just so bad. I have actually tested this over and over and I can scroll the screen without physically touching it holding my finger just above it say 1/16th of an in or less and it will move with my finger like the hover option on my old Note and Note 2. I cannot for the life of me find any sensitivity setting and its a phone issue not an app issue, unless the app can make you scroll the hardware without touching it . The only setting I can find is the mouse/touchpad sensitivity setting which has no affect on this.
Has anyone else been able to fix this?
Click to expand...
Click to collapse
And I thought it was just me who's thinking that I could literally scroll and use the touch screen without touching it :silly: (may be from 1 mm distance). The effects are less after I've put on the Zagg screen protector, its really thick and rubbery ( with friction). I think they did it to make it work even with gloves on or something since I couldn't find any option to turn on/off the glove mode previously introduced. I also miss the air gesture features introduced with S4.
Yeah it's annoying being forced to have a glove mode at the sacrifice of running apps in the first place. One feature should not defeat the phones use like this.
Sent from my SAMSUNG-SM-G928A using Tapatalk
Interesting, I have the opposite issue. The screen seems much less sensitive than my normal s6 edge.
Sent from my SM-G928T using Tapatalk
eclypse3demons said:
I have searched around but have not been able to find a solution, I have a new (two days old) Samsung Galaxy S6 Edge +. I love the phone so far, Android 5.1.1 is great, I have always like the TW interface, but I have this one nagging issue, and believe it or not its a big problem. The phone works super in all aspects but with games. Which during my off time I love Tower Madness and Clash of Clans they are my go to solitaire games =) BUT...... The touch screen on this phone is so sensitive it has a hard time registering the difference between screen scrolling or tap to select. So if I go to tap a unit it scrolls the screen ever so lightly before I even tap, then moves the screen, then I have to tap ever so accurately and deliberate or hit it a million times to register I am tapping not scrolling.
This is the one area the phone is just so bad. I have actually tested this over and over and I can scroll the screen without physically touching it holding my finger just above it say 1/16th of an in or less and it will move with my finger like the hover option on my old Note and Note 2. I cannot for the life of me find any sensitivity setting and its a phone issue not an app issue, unless the app can make you scroll the hardware without touching it . The only setting I can find is the mouse/touchpad sensitivity setting which has no affect on this.
Has anyone else been able to fix this?
Click to expand...
Click to collapse
Even I noticed it, but it's not as drastic as it's for you, so I guess I can live with it. Also at times when holding the phone in one hand it registers my finger from the sides and hinders my main input.
pankajxdx said:
Even I noticed it, but it's not as drastic as it's for you, so I guess I can live with it. Also at times when holding the phone in one hand it registers my finger from the sides and hinders my main input.
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Click to collapse
That was happening before. After the Spigen Case, no more...
Any luck?
I wondered if there were a resolution to this issue? I have a new Samsung Galaxy Note 5, and am having the same issue. I play DomiNations, and every tap pans the screen. It's maddening.
I wish, too, I could use the S Pen stylus, but I think that might be more of a game implementation issue than anything.
Open Phone Dialer.
Dial *#2663#
Press TSP FW Update (General)
This will update screen drivers to latest version - has totalloy cured my screen tap scrolling sensitivity issues.
Settings/accessibility/dexterity and interaction/tap and hold delay. Change the 0.5 to 1 sec. Looks like it helped my note edge. I hope it helped someone.
I'm also having the same issue. Every time I try to tap a button inside a game, it scrolls the window instead of activating the button. Of course this also happens when I tap and hold. The screen registers it as movement and tries to scroll instead of tap and hold.

Keyboard keys on screen edges

Hello, I noticed that when typing with my right hand, I can't seem to use the keys on the left edge of the screen such as number 1 on Samsung keyboard for instance. It works some times but mostly not and when trying over and over it registers 2 out of 10 times. I'm not sure it is a sensitivity problem as with my left hand, number 1 works always. It seems that the edge of the screen works best when approached by the hand on the same side as if it works under a certain angle or so, anybody noticed this? I tried swiftkey and it is the same. Thanks
Somehow this thread got lost in the Q&A section?
Edit: Sorry, it looks like the search in the browser was not working properly.
So I went to Samsung store to test other S7 edge devices and they are all the same. The guy there mentioned that somebody else has complained about it earlier. It seems that when trying my hand slightly touches the edge and this stops the phone from recognising the touch on the other edge, weird.
I think what is happening is palm rejection by the right hand. You can resize the keyboard in settings or try Swift key
Sent from my SM-G935W8 using Tapatalk
1010110101010101. Guess that's not an issue for me with the keyboard, but there have been other apps that made me wonder if my touches on the side were registering.

Missed thumb touches

This is a strange one to me. I've noticed the phone missing touches when I touch the menu or share buttons with my thumb as those menus won't open and respond. Sometimes it will work properly 10x in a row, sometimes touches are missed 10x in a row. I have show touches enabled in the developer options so I can also see touches being missed that way too. The strange part is this doesn't happen when I use my finger, it properly registers touches in those locations every time. Has anybody else noticed this? Can anyone provide insight as to why this would be?
Hey, I noticed this aswell... Tried with multitouchtester, but everything looked Fine...
The top right of the screen always used to give me trouble too.
Yeah, this issue pretty annoying to me, but at least there appears to be a workaround. I am wondering if this could be due to a firmware issue and if it could be fixed with an update?
To me, it is the top left corner. It is not severe but it is there.
Coming from Nexus 5x which had same problem after an ROM update, I hope it gets fixed in future update as in the case of N5X.
Not getting this issue at all. Running on 58.019S

Multi touch issue s8

Hello all
I just got a UK unlocked s8 and I love it but I'm having an issue with the multi touch.
It cannot register multi touch properly. I notice the issue whilst typing on the keyboard.
I downloaded those multi touch tester and if I put my left thumb and 2 fingers from my right hand then place them on the screen at the same time, it does not always register 3 touches. If you move your fingers then it will.
Anyone have this issue?
Could it be another app that is causing the issue?
Faulty screen?
Thanks
Okay so I've worked it out. The issue occurs when I set the phone to qhd! If I use full HD then the issue goes away. How lame is that!
Edit. I've set qhd again and this time it appears to be working. I'll monitor this
I got 10 touch registered with no problem, before running out of fingers and screen is set for maximum resolution, never noticed any missing touches either. Not sure why yours would be different.
Well I guess me changing the resolution messed something up. Changing them back and forth sorted the issue out
I was having the same problem with my galaxy s8 plus. It couldn't recognize more than 2 fingers. At last I got a solution. That is, just go to your call dailer and then ty-pe *#2663# then update TSP. And you are ready to rock 10 fingers.
same problem
Ronaldo_9 said:
Hello all
I just got a UK unlocked s8 and I love it but I'm having an issue with the multi touch.
It cannot register multi touch properly. I notice the issue whilst typing on the keyboard.
I downloaded those multi touch tester and if I put my left thumb and 2 fingers from my right hand then place them on the screen at the same time, it does not always register 3 touches. If you move your fingers then it will.
Anyone have this issue?
Could it be another app that is causing the issue?
Faulty screen?
Thanks
Click to expand...
Click to collapse
I have the same problem. Whenever i play a FPS game using 4 fingers it only allows me to use 2 fingers. Rebooting the phone only temporarily solves the problem before it comes back. Changing the resolution solves it temporarily as well. Is there any other solutions?

Touch Screen Unresponsive

I don't expect there's much that can be done if the hardware is to blame. This reminds me of my Galaxy S3 -- so it's a problem that everyone else fixed ages ago. When I touch the touchscreen, very very often, it doesn't register that touch at all. Sometimes you get a delayed response. This leads to all kinds of fun where you tap the screen again at the same moment that PH-1 responds to your first touch, so it applies your second tap to whatever is going to come up on the screen a half second later.
Does anyone know if this can be fixed by firmware updates or is this a hardware issue?
same here! my huawei honor 8 is much faster
Touch Screen unresponsive is a hardware issue. I had the same problem with my HTC U11 until it was replaced. Essential phone does not have this issue assuming screen is working properly.
Sent from my Pixel XL using XDA-Developers Legacy app
Touchscreen responsiveness, having to tap more than once for the screen to register a touch and awful light bleed caused me to send it back. But it was from the first batch that were manufactured. No issues on my U11, but I bought it in early August.
Confirming u installed the most recent OTA (NMI64C)? Because that fixed my touch issues.
flakko86 said:
Confirming u installed the most recent OTA (NMI64C)? Because that fixed my touch issues.
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Click to collapse
Yep that's what I currently have. I think the phone found that update on its own a few days ago. Touch issues seem to be hit or miss and maybe less frequent since that update. We'll see how it goes from here.
touch unresposive is due too thermal trottling or like me the launcher stock.
Solved with Evie launcher
Using a different launcher and such didn't help me out, unfortunately. Besides the tap issues, scrolling through a web page in any browser or with apps was extremely slow and laggy. My PH-1 was already being returned, so I couldn't test the latest software update they pushed out. But my device also had some horrible light bleed all along the left and right edges.
No light bleed here. But [email protected], the responsiveness of this touch screen is worse than any other phone I've had. And the new software update hasn't helped at all!...
Same issue!
I too am having touch screen issues. Today, I was on the phone and went to go back to the screen and the screen stays black. I tried everything including pressing the power button and I got no response from the phone whatsoever. The only thing that finally worked was to press the power button and the volume down button and hold them at the same time to shut my phone off after the call already ended. In addition to that issue , I also use Swipe to type and when I do so it often skips over letters and types words that I am not even trying to type . It should be mentioned that I'm a very experienced swipe user and I have not had this problem with my S7 Edge or my Wellington . Also, I should mention that I have the most recent OTA. Also, has anyone else noticed that the camera shutter has a serious delay in it even with the Google camera mod?
I've noticed my touch screen freaking out sometimes. It has more to do with the screen having too many prints on it. Guess it's a bit too sensitive. I wipe the phone screen off and it's fine. Doesn't happen very often. I have one of the latest batches, pure white.
Already looked into this?
Sensitivity:
1. Tap on the "Settings" icon on the home screen.
2. Tap "Language and Input".
3. Scroll to the very bottom of these settings and tap "Pointer Speed".
4. Increase the slider to make the touch screen more sensitive and easier to tap. Decrease the slider to make your touch screen less sensitive and more difficult to tap.
5. Tap "OK" and then experiment with the results.
Essential Support still working on that and they send me this instructions for now.
I think it makes the user experience better.
Shadow Samurai said:
I've noticed my touch screen freaking out sometimes. It has more to do with the screen having too many prints on it. Guess it's a bit too sensitive. I wipe the phone screen off and it's fine. Doesn't happen very often. I have one of the latest batches, pure white.
Click to expand...
Click to collapse
Same.
Hope it will have a fix soon.
Early on I got the black screen that required a power hold reboot, since moving to Oreo I've not seen that
basongwe said:
Same.
Hope it will have a fix soon.
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Click to collapse
This I have experienced too
edit : solved with oreo beta
basongwe said:
When I touch some letters on my keyboard, it's unresponsive. Same with some apps. I don't know why this phone is so frustrating to use even if it's a very good smartphone.
EDIT : I'm on Nougat's lastest version, not on Oreo beta.
Click to expand...
Click to collapse
Had it on both versions to be honest, but hoping it's getting resolved as time goes on!
Just got mine..same thing but...
My screen was doing fine until i installed "All in one gestures". I was messing around with side gestures and this caused the screen to be non-responsive. I un-installed the app, reinstalled it and set it up differently and now it is fine.
I hope this helps.
D4rk_nVidia said:
Already looked into this?
Sensitivity:
1. Tap on the "Settings" icon on the home screen.
2. Tap "Language and Input".
3. Scroll to the very bottom of these settings and tap "Pointer Speed".
4. Increase the slider to make the touch screen more sensitive and easier to tap. Decrease the slider to make your touch screen less sensitive and more difficult to tap.
5. Tap "OK" and then experiment with the results.
Essential Support still working on that and they send me this instructions for now.
I think it makes the user experience better.
Click to expand...
Click to collapse
This helped me. I have mine set at approximately 3/4 and I'm happy one day in. Seems to work great now. I would still like smoother scrolling though. Thanks a million.
I was also having trouble with Android Pay and then found a post about the NFC being located near the bottom of the phone as opposed to the top as on my Nexus 6p.
With these problems fixed I'm completely pleased with this phone.
ugh! Flashed back to stock on 7.1.1/NMJ32F/436 as that is how my phone came, and now I have no touchscreen after re-boot?!?!?! any advice? Please?
Thanks,
DJ

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