Multi touch issue s8 - Samsung Galaxy S8 Questions and Answers

Hello all
I just got a UK unlocked s8 and I love it but I'm having an issue with the multi touch.
It cannot register multi touch properly. I notice the issue whilst typing on the keyboard.
I downloaded those multi touch tester and if I put my left thumb and 2 fingers from my right hand then place them on the screen at the same time, it does not always register 3 touches. If you move your fingers then it will.
Anyone have this issue?
Could it be another app that is causing the issue?
Faulty screen?
Thanks

Okay so I've worked it out. The issue occurs when I set the phone to qhd! If I use full HD then the issue goes away. How lame is that!
Edit. I've set qhd again and this time it appears to be working. I'll monitor this

I got 10 touch registered with no problem, before running out of fingers and screen is set for maximum resolution, never noticed any missing touches either. Not sure why yours would be different.

Well I guess me changing the resolution messed something up. Changing them back and forth sorted the issue out

I was having the same problem with my galaxy s8 plus. It couldn't recognize more than 2 fingers. At last I got a solution. That is, just go to your call dailer and then ty-pe *#2663# then update TSP. And you are ready to rock 10 fingers.

same problem
Ronaldo_9 said:
Hello all
I just got a UK unlocked s8 and I love it but I'm having an issue with the multi touch.
It cannot register multi touch properly. I notice the issue whilst typing on the keyboard.
I downloaded those multi touch tester and if I put my left thumb and 2 fingers from my right hand then place them on the screen at the same time, it does not always register 3 touches. If you move your fingers then it will.
Anyone have this issue?
Could it be another app that is causing the issue?
Faulty screen?
Thanks
Click to expand...
Click to collapse
I have the same problem. Whenever i play a FPS game using 4 fingers it only allows me to use 2 fingers. Rebooting the phone only temporarily solves the problem before it comes back. Changing the resolution solves it temporarily as well. Is there any other solutions?

Related

[Q] Milestone 2 Strange Touch Screen Problem

I've just got the Milestone 2 for 5 days and now I realize the very strange and annoying problem of the touch screen. When I played some FPS game like Nova or Sandstom, sometimes when I tried to aim the character didn't aim the way that I aim but he move that way even I did not touch the virtual move pad. I used the Touch Screen test apps to test. First I touch and hold my 1st finger to have 1st point, then I touch my 2nd finger to have 2nd point. Then I leave my 1st finger so there would be the 2nd point left on the screen but when I use my 1st finger to touch the screen, my 2nd point change to 1st point and at my 1st finger phosition is the 2nd point. It's mean 2 point had changed their position to each other and that's why that strange thing happened when I play the game. The Milestone 1 doesn't have this problem in the game and when using the Test app the 2nd point still remain at my 2nd position after my 1st finger retouch the screen. Is this a firmware bug or there is any problem with my hardware ? Please help me.
Motorola Milestone 2 touch screen problem
Dude, try with a screen protector, problem should disappear. I also met identical problem with my Droid 2 but I detected just after 3 days of bought, so the seller has changed the new phone for me and now its ok.
For easily showing problem, you can download a paint soft with full screen ability, start it and then do some quick swipe across the screen, you will see the strange undesired streaks appear somewhere on screen
Man, I'm using the screen protector too. The screen just fine when using single touch but it will act funny when using multi touch like play game. Mine is not the only one, my girl friend milestone 2 has this problem too. I though this is a software failure not the hardware. Just play Nova or Sandstom with the Ms 2 and you will see the problem.
Sent from my MotoA953 using XDA App

[HELP] Unresponsive band of screen on D800 stock Lollipop.

Hi guys, I have experienced a number of screen relates issues on my D800 since the Lollipop upgrade. I am pure stock, took the upgrade OTA from ATT.
1. Knock on stopped working. Knock off works OK. I tried all of the suggestions online, update touch firmware, etc. but still no help. This is no big deal since I can use the back button to wake up the phone.
2. I noticed scrolling was unresponsive in Chrome but ignored it because I thought it might be me.
3. I was out and on the phone and I noticed I could not hear her well all of a sudden and then the call got disconnected. I tried to put my PIN in to unlock the phone but that area of the screen was totally unresponsive to touch. I could enter the numbers in the second row of the grid but there is a 1 in my pin and that would not register. I restarted a bunch of times which I had to do only with buttons because I could not click 'OK' on the screen to confirm the restart. I got a screen on the phone saying my screen was unresponsive and this is how to answer calls only with the buttons etc.
I got home and used by OTG mouse connection to enter my pin and navigate the phone. I did a factory reset which I had never done before. The responsiveness seems better now. There seems to be one section of the screen that is unresponsive, right near the middle. I can't click on any of the icons in the second row from the bottom. I can get to the notification shade which I don't think I could do before.
I am attaching an image of a memo where I just ran my finger up and down the screen without lifting it. You can see the dead area.
Has anyone had this problem or knows of any solution? Thanks very much.
xda-soar said:
Hi guys, I have experienced a number of screen relates issues on my D800 since the Lollipop upgrade. I am pure stock, took the upgrade OTA from ATT.
1. Knock on stopped working. Knock off works OK. I tried all of the suggestions online, update touch firmware, etc. but still no help. This is no big deal since I can use the back button to wake up the phone.
2. I noticed scrolling was unresponsive in Chrome but ignored it because I thought it might be me.
3. I was out and on the phone and I noticed I could not hear her well all of a sudden and then the call got disconnected. I tried to put my PIN in to unlock the phone but that area of the screen was totally unresponsive to touch. I could enter the numbers in the second row of the grid but there is a 1 in my pin and that would not register. I restarted a bunch of times which I had to do only with buttons because I could not click 'OK' on the screen to confirm the restart. I got a screen on the phone saying my screen was unresponsive and this is how to answer calls only with the buttons etc.
I got home and used by OTG mouse connection to enter my pin and navigate the phone. I did a factory reset which I had never done before. The responsiveness seems better now. There seems to be one section of the screen that is unresponsive, right near the middle. I can't click on any of the icons in the second row from the bottom. I can get to the notification shade which I don't think I could do before.
I am attaching an image of a memo where I just ran my finger up and down the screen without lifting it. You can see the dead area.
Has anyone had this problem or knows of any solution? Thanks very much.
Click to expand...
Click to collapse
check if it is a connector problem http://forum.xda-developers.com/showpost.php?p=60590628&postcount=176
LazyG said:
check if it is a connector problem http://forum.xda-developers.com/showpost.php?p=60590628&postcount=176
Click to expand...
Click to collapse
I just RMA'd it. It probably is the same problem you had but I am pretty sure I am still under warranty so I just sent it in.

Keyboard keys on screen edges

Hello, I noticed that when typing with my right hand, I can't seem to use the keys on the left edge of the screen such as number 1 on Samsung keyboard for instance. It works some times but mostly not and when trying over and over it registers 2 out of 10 times. I'm not sure it is a sensitivity problem as with my left hand, number 1 works always. It seems that the edge of the screen works best when approached by the hand on the same side as if it works under a certain angle or so, anybody noticed this? I tried swiftkey and it is the same. Thanks
Somehow this thread got lost in the Q&A section?
Edit: Sorry, it looks like the search in the browser was not working properly.
So I went to Samsung store to test other S7 edge devices and they are all the same. The guy there mentioned that somebody else has complained about it earlier. It seems that when trying my hand slightly touches the edge and this stops the phone from recognising the touch on the other edge, weird.
I think what is happening is palm rejection by the right hand. You can resize the keyboard in settings or try Swift key
Sent from my SM-G935W8 using Tapatalk
1010110101010101. Guess that's not an issue for me with the keyboard, but there have been other apps that made me wonder if my touches on the side were registering.

Touch Screen Unresponsive

I don't expect there's much that can be done if the hardware is to blame. This reminds me of my Galaxy S3 -- so it's a problem that everyone else fixed ages ago. When I touch the touchscreen, very very often, it doesn't register that touch at all. Sometimes you get a delayed response. This leads to all kinds of fun where you tap the screen again at the same moment that PH-1 responds to your first touch, so it applies your second tap to whatever is going to come up on the screen a half second later.
Does anyone know if this can be fixed by firmware updates or is this a hardware issue?
same here! my huawei honor 8 is much faster
Touch Screen unresponsive is a hardware issue. I had the same problem with my HTC U11 until it was replaced. Essential phone does not have this issue assuming screen is working properly.
Sent from my Pixel XL using XDA-Developers Legacy app
Touchscreen responsiveness, having to tap more than once for the screen to register a touch and awful light bleed caused me to send it back. But it was from the first batch that were manufactured. No issues on my U11, but I bought it in early August.
Confirming u installed the most recent OTA (NMI64C)? Because that fixed my touch issues.
flakko86 said:
Confirming u installed the most recent OTA (NMI64C)? Because that fixed my touch issues.
Click to expand...
Click to collapse
Yep that's what I currently have. I think the phone found that update on its own a few days ago. Touch issues seem to be hit or miss and maybe less frequent since that update. We'll see how it goes from here.
touch unresposive is due too thermal trottling or like me the launcher stock.
Solved with Evie launcher
Using a different launcher and such didn't help me out, unfortunately. Besides the tap issues, scrolling through a web page in any browser or with apps was extremely slow and laggy. My PH-1 was already being returned, so I couldn't test the latest software update they pushed out. But my device also had some horrible light bleed all along the left and right edges.
No light bleed here. But [email protected], the responsiveness of this touch screen is worse than any other phone I've had. And the new software update hasn't helped at all!...
Same issue!
I too am having touch screen issues. Today, I was on the phone and went to go back to the screen and the screen stays black. I tried everything including pressing the power button and I got no response from the phone whatsoever. The only thing that finally worked was to press the power button and the volume down button and hold them at the same time to shut my phone off after the call already ended. In addition to that issue , I also use Swipe to type and when I do so it often skips over letters and types words that I am not even trying to type . It should be mentioned that I'm a very experienced swipe user and I have not had this problem with my S7 Edge or my Wellington . Also, I should mention that I have the most recent OTA. Also, has anyone else noticed that the camera shutter has a serious delay in it even with the Google camera mod?
I've noticed my touch screen freaking out sometimes. It has more to do with the screen having too many prints on it. Guess it's a bit too sensitive. I wipe the phone screen off and it's fine. Doesn't happen very often. I have one of the latest batches, pure white.
Already looked into this?
Sensitivity:
1. Tap on the "Settings" icon on the home screen.
2. Tap "Language and Input".
3. Scroll to the very bottom of these settings and tap "Pointer Speed".
4. Increase the slider to make the touch screen more sensitive and easier to tap. Decrease the slider to make your touch screen less sensitive and more difficult to tap.
5. Tap "OK" and then experiment with the results.
Essential Support still working on that and they send me this instructions for now.
I think it makes the user experience better.
Shadow Samurai said:
I've noticed my touch screen freaking out sometimes. It has more to do with the screen having too many prints on it. Guess it's a bit too sensitive. I wipe the phone screen off and it's fine. Doesn't happen very often. I have one of the latest batches, pure white.
Click to expand...
Click to collapse
Same.
Hope it will have a fix soon.
Early on I got the black screen that required a power hold reboot, since moving to Oreo I've not seen that
basongwe said:
Same.
Hope it will have a fix soon.
Click to expand...
Click to collapse
This I have experienced too
edit : solved with oreo beta
basongwe said:
When I touch some letters on my keyboard, it's unresponsive. Same with some apps. I don't know why this phone is so frustrating to use even if it's a very good smartphone.
EDIT : I'm on Nougat's lastest version, not on Oreo beta.
Click to expand...
Click to collapse
Had it on both versions to be honest, but hoping it's getting resolved as time goes on!
Just got mine..same thing but...
My screen was doing fine until i installed "All in one gestures". I was messing around with side gestures and this caused the screen to be non-responsive. I un-installed the app, reinstalled it and set it up differently and now it is fine.
I hope this helps.
D4rk_nVidia said:
Already looked into this?
Sensitivity:
1. Tap on the "Settings" icon on the home screen.
2. Tap "Language and Input".
3. Scroll to the very bottom of these settings and tap "Pointer Speed".
4. Increase the slider to make the touch screen more sensitive and easier to tap. Decrease the slider to make your touch screen less sensitive and more difficult to tap.
5. Tap "OK" and then experiment with the results.
Essential Support still working on that and they send me this instructions for now.
I think it makes the user experience better.
Click to expand...
Click to collapse
This helped me. I have mine set at approximately 3/4 and I'm happy one day in. Seems to work great now. I would still like smoother scrolling though. Thanks a million.
I was also having trouble with Android Pay and then found a post about the NFC being located near the bottom of the phone as opposed to the top as on my Nexus 6p.
With these problems fixed I'm completely pleased with this phone.
ugh! Flashed back to stock on 7.1.1/NMJ32F/436 as that is how my phone came, and now I have no touchscreen after re-boot?!?!?! any advice? Please?
Thanks,
DJ

Touch Issue with Lenovo Z2 plus

Hi
I am using lenovo Z2 plus an have been encountering problem with touch not working. The touch works for 1 second after unlocking the phone and then stops automatically. I have tried resetting the phone, installing new custom roms but in all cases touch works for some time after unlocking and then stops working. Any suggestions on what to do?
Hey guys, is there anyone who can suggest me what to do? Would really appreciate some help
I guess touch display is broken. I had the same problem after a slight drop. Screen was perfectly ok but touch was broken. I replaced the whole screen since it was easier method
Aayush96+ said:
Hey guys, is there anyone who can suggest me what to do? Would really appreciate some help
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Click to collapse
I'm facing the same problem right now.
Is it working for you now? Help me fix this.
I had same problem. I found a temporary solution some where-
1. Lock phone screen.
2. Put your right thumb anywhere on screen and keep it there.
3. Now unlock your screen with right hand fingers, dont lift your left thumb from screen.
4. As long as your left thumb is on screen, it will respond normally, it ayou lift your left thumb, screen will freeze and you have to repeat all avobe steps.
I know this is very annoying, but something is better than nothing.
Well my phone screen touch worked normally itself within 1 month without any repair.
piyush_roy_1 said:
I had same problem. I found a temporary solution some where-
1. Lock phone screen.
2. Put your right thumb anywhere on screen and keep it there.
3. Now unlock your screen with right hand fingers, dont lift your left thumb from screen.
4. As long as your left thumb is on screen, it will respond normally, it ayou lift your left thumb, screen will freeze and you have to repeat all avobe steps.
I know this is very annoying, but something is better than nothing.
Well my phone screen touch worked normally itself within 1 month without any repair.
Click to expand...
Click to collapse
I'm not facing this problem anymore. But, touch doesn't work on top of the screen.
I did whatever you told, yet it doesn't work. Is there a solution for this?

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