I need some help yall. My little sister just got the OnePlus 6T and its through T Mobile, she has MetroPCS. I know about unlocking and there's an app on the phone just for unlocking so I used it and it gave me a confirmation screen saying it was unlocked. But here's the issue. It still won't work and I get this notification after the phone boots up with the metro sim in it.
Edit I know i screwed up on the title haha, oops
Just double-checking, did you already call MetroPCS about transferring her line to a new phone? (since I know they still whitelist one IMEI at a time for each line and require you to call in to change which IMEI your line is associated with, even though there's no technical reason for them to have that still.)
If you already did that, then have you tried if other SIMs from other carriers work in the phone?
Related
Im having a big issue (maybe small for you techs out there)... I found a nexus 4, it was all beat up and cracked... i did contact the owner, but he said that it was too much money to fix it... I paid 200 bucks to fix it and now it looks like new... the person that had it had service with t-mobile (as i do), ... but the phone wont work with them on their network. I even replaced the sim card thinking it was mine that was bad. The phone says emergency calls only (making me think maybe it was blocked)... I paid for a code which i have not been able to input because i can even get it to go to the screen to put it... i tried to do a hard reset and nothing, tried this three methods send by the company i bought the code from
Method #1 Go to the dial screen on your phone as if you are going to make a call and press 2945#*model number#. For example, if you have an LG Prada P940 you enter 2945#*940# or if you have an LG Optimus L3 E400 you enter 2945#*400#
Method #2 Go to the dial screen on your phone as if you are going to make a call and press: 2945#*71001# Once prompt for the code enter the unlocking code you received from us.
Method #3 Go to the dial screen on your phone as if you are going to make a call and press: *#865625#
and nothing has worked so far. I called TMobile again and they told me the phone was blocked by them, and supposedly since it was a prepaid line they requested it for the IMEI to be taken off their blocked list, and that it was going to be from 24-48 hours before the phone would work...
now for the weird part, just to try something out i put my daughter's ATT sim card in it, and voila, the phone works perfectly fine without even unlocking it... makes calls, access internet, etc...
can someone tell me what the heck is wrong with the phone??
The phone is factory unlocked.. Not sure why you bought an unlock code. Or why someone sold one.
Sent from my Nexus 4
It's still blocked on T-Mobile. Call them again.
QUOTE=myturbo1;39907855]The phone is factory unlocked.. Not sure why you bought an unlock code. Or why someone sold one.
Sent from my Nexus 4[/QUOTE]
Thats what i thought too , but for some reason it does not work for Tmobile and it works for att
nothings wrong with the phone, its doing just what its supposed to. its your research about it thats a little off. someone blocked the phones imei with tmobile, so you dont get service. also, the phone is a pentaband, so itll work with most, if not all, gsm carriers. att being one of them. since the imei was blocked at tmobile, not att, it still works with att radio band.
im actually calling tmobile again as i type... i dont understand why a blocked was put on this IMEI... when i talked to the previous owner of the phone he told me he never report it damage or lost because it was a prepaid plan, and that he anyways had decided to get an iphone (suckss)
I just bought a galaxy s5 off craigslist and verified the imei # on swappa.com and it said it was ready to activate. But it turns out it's still on someone's account. I don't think it's stolen cause the guy at sprint said the last name on the account was the same as the person that sold it to me. It didn't have a SIM card in it so I couldn't tell it was still activated.
So is there anyway I can still unlock it and use it with verizon cause the girl I bought it from keeps acting like she is getting it removed but the account is in her grandmothers name and she is really sick
Neil_615 said:
I just bought a galaxy s5 off craigslist and verified the imei # on swappa.com and it said it was ready to activate. But it turns out it's still on someone's account. I don't think it's stolen cause the guy at sprint said the last name on the account was the same as the person that sold it to me. It didn't have a SIM card in it so I couldn't tell it was still activated.
So is there anyway I can still unlock it and use it with verizon cause the girl I bought it from keeps acting like she is getting it removed but the account is in her grandmothers name and she is really sick
Click to expand...
Click to collapse
A Sprint S5 will not work on Verizon, so even if you could unlock it while it's still activated on a Sprint account, it wouldn't do you any good.
Unless the person you bought it from is willing to refund your money, you're stuck with a phone you can't use.
bsweetness said:
A Sprint S5 will not work on Verizon, so even if you could unlock it while it's still activated on a Sprint account, it wouldn't do you any good.
Unless the person you bought it from is willing to refund your money, you're stuck with a phone you can't use.
Click to expand...
Click to collapse
Damn. We'll is there anything I can do to make it able to be activated on any network so I can sell it and hopefully get my money back? Other than just selling for parts witch I might end up having to do anyway
well she deactivated the phone and I got the MSL code from sprint and Verizon says they can activate it if I got it flashed to Verizon's software but now the problem is version dosent flash phones
Neil_615 said:
well she deactivated the phone and I got the MSL code from sprint and Verizon says they can activate it if I got it flashed to Verizon's software but now the problem is version dosent flash phones
Click to expand...
Click to collapse
You would also need the IMEI number to be entered into Verizon's system in order to access their CDMA network, and Verizon does not add non-Verizon phones to their system for that.
If she deactivated the phone, I would just sell it.
I have a similar problem with my galaxy S5 from sprint. I was told from 2 different sprint call center people that with the MSL code (which I already got) the phone can be used with another domestic company and also international.
From that point I started an account with T Mobile, but when I inserted the SIM card into my phone it doesnt recognize it and obiusly have no signal.
Ive tried different methods to get the phone into the GSM frecuency, even accesing to the Hidden Menu and choosing ONLY GSM FREC, tried to add an APN, and now I'm thinking to install a g900t ROM to make it work...
If anyone here can help me out with this or refer me to a thread that could help, I will appreciate that
Hi,
First off, thanks to everyone that keeps this place running and helpful. I don't post here often because i don't mind doing my own research. So, Secondly...
My buddy bought me a Verizon Moto G4 Play for Christmas. Its a nice little phone. Anyway, I met Verizons criteria for unlocking the phone and they gave me the code. Their directions, told to me by a few csrs ( you know how it is, you rarely get the right answer the first time) was to put a sim from a different carrier in the phone, power it up and the phone will recognize the foreign sim causing thr phone yo open a network unlock code box. Enter the code, press ok, and the phone is unlocked.
Sounds like an easy plan except the box never appears.
If i put an active tmobile sim in and then look ay the phones stats under settings, all the right info is there. Network name, network state, the sims phone number....but the phone wont dial nor surf the web. There is notification saying this is not a Verizon sim.
I have spent hours here searching and reading. I am stuck. I am pretty skillful now, thanks to you guys, and have rootrd, modified, and even gotten viper4you to work on 6 phones and 3 tablets but now I ask for your help. I know .y Samsung s all dave a dialer code to get to the network areas but i sure as hell cant find a thing for this phone.
So, in summary, Moto G4 play, unlocking code from Verizon. No way to use or enter the code. Help??
Never mind. I figured it out. Big deal, data only. Its a Verizon phone till the end.
I finally unlocked my LG V20 LS997 (Sprint version). There is no trick.
I bought my LG V20 LS997 from ebay and the seller claimed it is unlocked. I called Sprint and they also told me the phone is unlocked domestically and internationally.
However when I put non-Sprint sim card, I always got invalid sim card icon in the status bar and cannot get the phone work. Many people had the same issues.
Some people can unlock it and work but after update to Oreo, the phone will be locked again.
I found place in Sprint community talking about the unlocked LG V20 but still getting invalid sim card. I read through all the articles one by one. And I found that there are basically three steps:
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
I can do the first two without any problem. But I never succeeded in step 3. So in Sprint community, I sent Em_Will_I_Am (please remember this guy, he is really good and can help you out) a private message telling him my IMEI, ICCD(sim card) and what problem I had. He will check if the phone is unlocked in the system or not first and make sure the phone can be unlocked by Sprint standard (fully paid, not stole phone, no unpaid charge etc.). Since my phone is in good standing and can be unlocked. He first re-locked my phone and I had to restart my phone using ##72786# to reset network settings. After that he unlocked my phone. After I do ##72786# again and wait for my phone is hand-free activated and wait for several minutes. I did
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
What I got was something like 'Your phone is unlocked to any UICC that supported by the phone.'
Then I removed my sprint sim card and into a H2O wireless (AT&T MVNO) sim card. It works! You have to manually configure the APN in order to get data working. Since this is Sprint version V20, it only support 3G in at&t network. But at least I can have voice and 3G data from other vendor. I tried rebooting my V20 and factory resetting my V20. All of these operations have no impact on accepting the non-Sprint sim card. It looks to me is really unlocked now. My LG V20 was update to Oreo OTA one week back. so it is on the latest version of android now.
Thanks a lot to Em_Will_I_Am. When he relocks and unlocks your phone, he basically sends out a signal and your phone will pop up and say 'Updating profile' and then 'Profile update is completed'. During the whole process, Em_Will_I_Am will send you private message to tell you what he did and what you need to do.
My LG V20 was still in Sprint network and was active. I don't know if you don't have your phone actively on Sprint network will that work. But I would suggest to send private message to Em_Will_I_Am and seek his help. He may be able to help.
How can I get in contact with him
How can I get contact with him?
I need help too. Bought V20 phone off ebay and it worked great for about 4 months with Straight Talk and Cricket and then it got the Oreo update and now it gives me the invalid SIM message. I never used it on Sprint but it was a Sprint phone. Any help would be appreciated or if you can pass along the way for me to contact the person that helped you that would be great.
dreorlando said:
How can I get in contact with him
Click to expand...
Click to collapse
Please go to Sprint Community website. Register a user if you don't have. Then you will be able to find user Em_Will_I_Am and ask him for help.
pscook said:
I need help too. Bought V20 phone off ebay and it worked great for about 4 months with Straight Talk and Cricket and then it got the Oreo update and now it gives me the invalid SIM message. I never used it on Sprint but it was a Sprint phone. Any help would be appreciated or if you can pass along the way for me to contact the person that helped you that would be great.
Click to expand...
Click to collapse
Please go to Sprint Community website. Register a user if you don't have. Then you will be able to find user Em_Will_I_Am and ask him for help.
i need more ppl conrfirming this
V20 Invalid SIM
pscook said:
I need help too. Bought V20 phone off ebay and it worked great for about 4 months with Straight Talk and Cricket and then it got the Oreo update and now it gives me the invalid SIM message. I never used it on Sprint but it was a Sprint phone. Any help would be appreciated or if you can pass along the way for me to contact the person that helped you that would be great.
Click to expand...
Click to collapse
I was able to contact Em_Will_I_Am and they helped me out. I think an unlock code was sent again. I also did a couple of things that I think finally allowed the unlock code to come through. I went into developer mode and turned on Enable OEM unlock and then powered off. Then I powered back on while holding the power button and volume down. When the menu came up I chose Wipe Cache Partition. Then when I rebooted it came up and recognized the SIM again and so far all is good. Thanks again to Em_Will_I_Am on the Sprint community forums for all the help.
i paid for a unlock via ebay after he was finish unlocking my phone i inserted my sim. sginal kept droping every few seconds. so i cleared the network settings via phone dialer couple of times, same issue everytime so i just fk it and just updated to oreo now its still unlocked and signal don't drop!!!
Greetings.
I can confirm this. The Sprint assistant knows exactly how to solve the issue in just a few steps. Had the same problem associated to the phone locked since Oreo update and he helped me in a matter of few steps. Create the Sprint account and message him. He'll give you the support.
How long did it take for you to get the support?
Sprint sim card
So the sprint agent Em_I_will asked me for a sprint sim card and i don't have one. Can someone help me out here?
My phone has been unlocked
zhuhuilin said:
I finally unlocked my LG V20 LS997 (Sprint version). There is no trick.
I bought my LG V20 LS997 from ebay and the seller claimed it is unlocked. I called Sprint and they also told me the phone is unlocked domestically and internationally.
However when I put non-Sprint sim card, I always got invalid sim card icon in the status bar and cannot get the phone work. Many people had the same issues.
Some people can unlock it and work but after update to Oreo, the phone will be locked again.
I found place in Sprint community talking about the unlocked LG V20 but still getting invalid sim card. I read through all the articles one by one. And I found that there are basically three steps:
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
I can do the first two without any problem. But I never succeeded in step 3. So in Sprint community, I sent Em_Will_I_Am (please remember this guy, he is really good and can help you out) a private message telling him my IMEI, ICCD(sim card) and what problem I had. He will check if the phone is unlocked in the system or not first and make sure the phone can be unlocked by Sprint standard (fully paid, not stole phone, no unpaid charge etc.). Since my phone is in good standing and can be unlocked. He first re-locked my phone and I had to restart my phone using ##72786# to reset network settings. After that he unlocked my phone. After I do ##72786# again and wait for my phone is hand-free activated and wait for several minutes. I did
1) Update PRL;
2) Update Profile;
3) Unlock UICC;
What I got was something like 'Your phone is unlocked to any UICC that supported by the phone.'
Then I removed my sprint sim card and into a H2O wireless (AT&T MVNO) sim card. It works! You have to manually configure the APN in order to get data working. Since this is Sprint version V20, it only support 3G in at&t network. But at least I can have voice and 3G data from other vendor. I tried rebooting my V20 and factory resetting my V20. All of these operations have no impact on accepting the non-Sprint sim card. It looks to me is really unlocked now. My LG V20 was update to Oreo OTA one week back. so it is on the latest version of android now.
Thanks a lot to Em_Will_I_Am. When he relocks and unlocks your phone, he basically sends out a signal and your phone will pop up and say 'Updating profile' and then 'Profile update is completed'. During the whole process, Em_Will_I_Am will send you private message to tell you what he did and what you need to do.
My LG V20 was still in Sprint network and was active. I don't know if you don't have your phone actively on Sprint network will that work. But I would suggest to send private message to Em_Will_I_Am and seek his help. He may be able to help.
Click to expand...
Click to collapse
I can confirm this. The Sprint assistant knows exactly how to solve the issue in just a few steps. Had the same problem associated to the phone locked since Oreo update and he helped me in a matter of few steps. Create the Sprint account and message him. He'll give you the support.
elixir92 said:
So the sprint agent Em_I_will asked me for a sprint sim card and i don't have one. Can someone help me out here?
Click to expand...
Click to collapse
I assumed I would need a Sprint sim to do this, so I just bought a new Sprint sim card off of ebay for a couple dollars. Then you will be able to give the sim information to Em_Will_I_Am
He'll put you on the list if your phone is able to be unlocked (ie. not blacklisted, not listed as stolen etc) and soon you'll be unlocked.
I'm so thankful to have found this thread and so thankful to Em_I_will for all his help. Amazingly helpful person.
hgib said:
I assumed I would need a Sprint sim to do this, so I just bought a new Sprint sim card off of ebay for a couple dollars. Then you will be able to give the sim information to Em_Will_I_Am
He'll put you on the list if your phone is able to be unlocked (ie. not blacklisted, not listed as stolen etc) and soon you'll be unlocked.
I'm so thankful to have found this thread and so thankful to Em_I_will for all his help. Amazingly helpful person.
Click to expand...
Click to collapse
I have the same problem; Em_Will_I_Am told me that I would be on the waiting list from last week and still no answer.
Could you please tell me more or less what time it took you to complete the unlocking process?
xian2786 said:
I have the same problem; Em_Will_I_Am told me that I would be on the waiting list from last week and still no answer.
Could you please tell me more or less what time it took you to complete the unlocking process?
Click to expand...
Click to collapse
I waited just over a week. Keep in mind, they are done in the order they are received and I'm sure the first priority is dealing with customers actually staying with Sprint
Just keep your phone powered up so that you're ready when your time comes.
hgib said:
I waited just over a week. Keep in mind, they are done in the order they are received and I'm sure the first priority is dealing with customers actually staying with Sprint
Just keep your phone powered up so that you're ready when your time comes.
Click to expand...
Click to collapse
Ok, then I'll keep waiting.
I can do these remotely but unfortunately not free
hec2k said:
I can do these remotely but unfortunately not free
Click to expand...
Click to collapse
Thanks, but the Sprint Community Manager (Em_Will_I_Am) solved my issue and now my phone it's unlocked for free.
hec2k said:
I can do these remotely but unfortunately not free
Click to expand...
Click to collapse
how much will it cost?
I bought my phone used from a guy who said it was paid off. He even called T-Mobile to verify. I've been using the phone just fine for 3 weeks, but today my phone isn't working. It says phone not allowed for voice. I checked the IMEI number on swappa and it says it's on the whitelist, not blacklisted or reported stolen. But T-Mobile's site IMEI checker says the phone is blocked by T-Mobile and to contact them. I contacted them, but they need the original owner of the phone to call to get it unlocked. If it's a simple unlocking... can I just sim unlock using the guides here on xda to get the same result? Or do y'all think since it is associated with the IMEI number that it has to be cleared through T-Mobile's side of things too? I do not have T-Mobile but I have Mint Mobile who uses T-Mobile towers. Any info appreciated. Thanks.
I'm not aware of anyway to get the phone unblocked, as it's blocked by IMEI. I would try my best to get the original owner to call T-Mobile and give permission to unlock the phone from their service.
Pain-N-Panic said:
I'm not aware of anyway to get the phone unblocked, as it's blocked by IMEI. I would try my best to get the original owner to call T-Mobile and give permission to unlock the phone from their service.
Click to expand...
Click to collapse
That's what I was afraid of... Well, I'm trying to get back in touch with him and get him to call. Thanks.
So when I run a blacklist check by IMEI number it says clean and on whitelist... Not on global blacklist. The only site that says it's blocked is TMobile. Does this mean it could potentially be used on another carrier? Obviously I would have to go through the process of flashing it to international rom and sim unlocking, but is there a chance that it would eventually be blacklisted completely? Or will TMobile simply only block it from being used on TMobile like it seems to be now?