I bought my phone used from a guy who said it was paid off. He even called T-Mobile to verify. I've been using the phone just fine for 3 weeks, but today my phone isn't working. It says phone not allowed for voice. I checked the IMEI number on swappa and it says it's on the whitelist, not blacklisted or reported stolen. But T-Mobile's site IMEI checker says the phone is blocked by T-Mobile and to contact them. I contacted them, but they need the original owner of the phone to call to get it unlocked. If it's a simple unlocking... can I just sim unlock using the guides here on xda to get the same result? Or do y'all think since it is associated with the IMEI number that it has to be cleared through T-Mobile's side of things too? I do not have T-Mobile but I have Mint Mobile who uses T-Mobile towers. Any info appreciated. Thanks.
I'm not aware of anyway to get the phone unblocked, as it's blocked by IMEI. I would try my best to get the original owner to call T-Mobile and give permission to unlock the phone from their service.
Pain-N-Panic said:
I'm not aware of anyway to get the phone unblocked, as it's blocked by IMEI. I would try my best to get the original owner to call T-Mobile and give permission to unlock the phone from their service.
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That's what I was afraid of... Well, I'm trying to get back in touch with him and get him to call. Thanks.
So when I run a blacklist check by IMEI number it says clean and on whitelist... Not on global blacklist. The only site that says it's blocked is TMobile. Does this mean it could potentially be used on another carrier? Obviously I would have to go through the process of flashing it to international rom and sim unlocking, but is there a chance that it would eventually be blacklisted completely? Or will TMobile simply only block it from being used on TMobile like it seems to be now?
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hi guys, i really need help on this, i bought my x1 from ebay, it has a vodafone logo on the box and the phone. i already tried flashing the phone succefully to a generic one but when i insert my o2 sim card into the phone and choose the network, it says cannot register to network, please choose something else, and i am unable to call out or do anything else.
so i went and got an unlock code, restored the phone back to the vodafone rom, but when i put in the o2 sim card there's no prompt which asks for my unlock code, and still when i try to choose my network it say unable to register?
i really need help with this, i have all the flashing tools and roms files, and also an unlock code. can someone help me pleaseeeeee..........
If it's a vodafone uk one then it's already unlocked.
However it may have had it's IMEI blacklisted? ie if it was stolen etc..
Best thing might be to speak to o2 or VF and see if it is.
Have you tried another sim? does it recognise this one?
My bet goes to blacklisted IMEI. Sorry dude.
hey i'm just curious... if a phone's imei is blacklisted, that only makes the phone useless if you're using that service provider? like if it was blacklisted by voda, could i just pop a tmobile sim in?
ahhhhhhhhhhhhh, i just checked on the checkmend website. the phone is freaking blocked! the damn seller!
figurine said:
hey i'm just curious... if a phone's imei is blacklisted, that only makes the phone useless if you're using that service provider? like if it was blacklisted by voda, could i just pop a tmobile sim in?
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not as far as i'm aware , in the uk it goes on a central database
if you paid using paypal your purchase is protected... double protected if you paid by credit card first contact the seller, if you have no response file a complaint on ebay.
Cheers
Steve
I have a dumb question.
If i lost my hd2 and i have insurr on the phone, I get a new one after paying the deductible. If i ever found the lost hd2 or somebody else found it what happens ?
is it rendered useless by tmobile or the guy that found it can still use it when he pops in his sim ?
thanks,
rancidm said:
I have a dumb question.
If i lost my hd2 and i have insurr on the phone, I get a new one after paying the deductible. If i ever found the lost hd2 or somebody else found it what happens ?
is it rendered useless by tmobile or the guy that found it can still use it when he pops in his sim ?
thanks,
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thats very subtle.
In the UK, I was told by my retailer that a lost phone can be blocked from accessing the network and that this was done as soon as a phone became an insurance write-off. I don't know what constitutes 'the network' in this case.
rancidm said:
I have a dumb question.
If i lost my hd2 and i have insurr on the phone, I get a new one after paying the deductible. If i ever found the lost hd2 or somebody else found it what happens ?
is it rendered useless by tmobile or the guy that found it can still use it when he pops in his sim ?
thanks,
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In the UK, the re-found phone now belongs to the insurance company.
Every network knows the IMEI numbers that are accessing their network. They will block any IMEI's that are reported lost or stolen and add it to the black list.
In the UK our phnes would be blacklisted as soon as reported lost or stolen by the networ operator, if you havent recieved your replacement there isa tiny chance th network may un-blacklist your phone but a ver small chance, and for using it in a different country erm im not telling you,............... lol
there is a site that for ~£2 can verify a phone by IMEI if is stolen.
there are some free sites also that can verify if the IMEI is blacklisted.
i think black list is international and it will not work any ware on this planet if blacklisted.
cedesmith said:
there is a site that for ~£2 can verify a phone by IMEI if is stolen.
there are some free sites also that can verify if the IMEI is blacklisted.
i think black list is international and it will not work any ware on this planet if blacklisted.
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The IMEI number is used by the GSM network to identify valid devices and therefore can be used to stop a stolen phone from accessing the network in that country. For example, if a mobile phone is stolen, the owner can call his or her network provider and instruct them to "ban" the phone using its IMEI number. This renders the phone useless in that country, whether or not the phone's SIM is changed. However, the phone can be used abroad.
http://en.wikipedia.org/wiki/International_Mobile_Equipment_Identity
Demon_man said:
The IMEI number is used by the GSM network to identify valid devices and therefore can be used to stop a stolen phone from accessing the network in that country. For example, if a mobile phone is stolen, the owner can call his or her network provider and instruct them to "ban" the phone using its IMEI number. This renders the phone useless in that country, whether or not the phone's SIM is changed. However, the phone can be used abroad.
http://en.wikipedia.org/wiki/International_Mobile_Equipment_Identity
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In other words, you can not claim the insurance without make a report to the police, then, that phone is blocked by the network(useless after that) and if all goes right you get a new one.
Just a question, does the insurance pay if you lost it? Or is just if is stolen?
A mobile insurance has many "If..."
xokos said:
In other words, you can not claim the insurance without make a report to the police, then, that phone is blocked by the network(useless after that) and if all goes right you get a new one.
Just a question, does the insurance pay if you lost it? Or is just if is stolen?
A mobile insurance has many "If..."
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I guess it would depend on what you are covered for, im covered with Virgin for anything, so even if i throw it at a wall drop down the toilet im covered i will get areplacement, my friend is only covered if its stolen so depends who you cover is with and what thre T&C's are.
cedesmith said:
i think black list is international and it will not work any ware on this planet if blacklisted.
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IMEI blacklists are only vaild in the country the phone was barred from. So it goes without saying you could take it to another countrys cellular network and use it with a different SIM.
Demon_man said:
if you havent recieved your replacement there isa tiny chance th network may un-blacklist your phone but a ver small chance
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It's impossible to unblock a blocked IMEI number, once it's been blocked it's usless in that country.
Kalavere said:
IMEI blacklists are only vaild in the country the phone was barred from. So it goes without saying you could take it to another countrys cellular network and use it with a different SIM.
It's impossible to unblock a blocked IMEI number, once it's been blocked it's usless in that country.
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not true i have had a vodafone phone that they blacklisted by somestupid reason i still had the contract and had upgraded and i got it un-blacklisted
I'm having a dispute with tmousa regarding them locking my phone to their network. I own my phone but put one of their prepaid sim cards in my phone. I guess they thought it was one of their phones and they locked my imei number to their network. Now for over a month I have been trying to get them to provide me with the network sim unlock pin so I can take my phone to another network but they're saying my phone has been modified and they can't find my imei number in their database so my phone is basically a brick now. They claimed they contacted HTC to get the number with no luck. Is there anything that I can possibly do now? Thanks.
11PCX said:
I'm having a dispute with tmousa regarding them locking my phone to their network. I own my phone but put one of their prepaid sim cards in my phone. I guess they thought it was one of their phones and they locked my imei number to their network. Now for over a month I have been trying to get them to provide me with the network sim unlock pin so I can take my phone to another network but they're saying my phone has been modified and they can't find my imei number in their database so my phone is basically a brick now. They claimed they contacted HTC to get the number with no luck. Is there anything that I can possibly do now? Thanks.
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IMO you should contact one of the ebay's unlockers and check if your IMEI is unlockable(it is cheap to unlock, about 2-5US$).
11PCX said:
I'm having a dispute with tmousa regarding them locking my phone to their network. I own my phone but put one of their prepaid sim cards in my phone. I guess they thought it was one of their phones and they locked my imei number to their network. Now for over a month I have been trying to get them to provide me with the network sim unlock pin so I can take my phone to another network but they're saying my phone has been modified and they can't find my imei number in their database so my phone is basically a brick now. They claimed they contacted HTC to get the number with no luck. Is there anything that I can possibly do now? Thanks.
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Did you give them imei number shown in the phone software (not the back)?
Wow thanks for the eBay tip! Just paid for the code so waiting for it now... I thought this was a different type of lock. I thought the Rom itself (tbd sense) unlocked the phone to other networks but I tried a wipe and re-flash and it was still locked so I should have asked the question sooner. Will post the result.
11PCX said:
Wow thanks for the eBay tip! Just paid for the code so waiting for it now... I thought this was a different type of lock. I thought the Rom itself (tbd sense) unlocked the phone to other networks but I tried a wipe and re-flash and it was still locked so I should have asked the question sooner. Will post the result.
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Also just so you know it was not the sim card you put in it that placed a lock on the device to just use T-Mobile. The lock was on the device from factory, all US cellular providers do this to all devices they sell. It is a effort by the providers to keep you from changing providers so easily. They figure if you have to buy another device to change providers you would not be so willing to change to another provider because it will hit you in the pocket book harder. It is a very under handed practice in my opinion and should not be illegal. We pay for ower devices and should be able to use them how we want and with what ever provider we want. But then again we live in the worlds greatest country right.......what a joke.
I have had an HD2 since they first arrived at T-Mobile. As stated, all phones in the US are carrier locked by default.
It was easy for me to have mine unlocked. I called T-Mobile and told them I would be traveling out of the country. I asked for the unlock, gave them my IMEI, and serial (maybe). That was all it took. I got a text message with the code.
I just bought a galaxy s5 off craigslist and verified the imei # on swappa.com and it said it was ready to activate. But it turns out it's still on someone's account. I don't think it's stolen cause the guy at sprint said the last name on the account was the same as the person that sold it to me. It didn't have a SIM card in it so I couldn't tell it was still activated.
So is there anyway I can still unlock it and use it with verizon cause the girl I bought it from keeps acting like she is getting it removed but the account is in her grandmothers name and she is really sick
Neil_615 said:
I just bought a galaxy s5 off craigslist and verified the imei # on swappa.com and it said it was ready to activate. But it turns out it's still on someone's account. I don't think it's stolen cause the guy at sprint said the last name on the account was the same as the person that sold it to me. It didn't have a SIM card in it so I couldn't tell it was still activated.
So is there anyway I can still unlock it and use it with verizon cause the girl I bought it from keeps acting like she is getting it removed but the account is in her grandmothers name and she is really sick
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A Sprint S5 will not work on Verizon, so even if you could unlock it while it's still activated on a Sprint account, it wouldn't do you any good.
Unless the person you bought it from is willing to refund your money, you're stuck with a phone you can't use.
bsweetness said:
A Sprint S5 will not work on Verizon, so even if you could unlock it while it's still activated on a Sprint account, it wouldn't do you any good.
Unless the person you bought it from is willing to refund your money, you're stuck with a phone you can't use.
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Damn. We'll is there anything I can do to make it able to be activated on any network so I can sell it and hopefully get my money back? Other than just selling for parts witch I might end up having to do anyway
well she deactivated the phone and I got the MSL code from sprint and Verizon says they can activate it if I got it flashed to Verizon's software but now the problem is version dosent flash phones
Neil_615 said:
well she deactivated the phone and I got the MSL code from sprint and Verizon says they can activate it if I got it flashed to Verizon's software but now the problem is version dosent flash phones
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You would also need the IMEI number to be entered into Verizon's system in order to access their CDMA network, and Verizon does not add non-Verizon phones to their system for that.
If she deactivated the phone, I would just sell it.
I have a similar problem with my galaxy S5 from sprint. I was told from 2 different sprint call center people that with the MSL code (which I already got) the phone can be used with another domestic company and also international.
From that point I started an account with T Mobile, but when I inserted the SIM card into my phone it doesnt recognize it and obiusly have no signal.
Ive tried different methods to get the phone into the GSM frecuency, even accesing to the Hidden Menu and choosing ONLY GSM FREC, tried to add an APN, and now I'm thinking to install a g900t ROM to make it work...
If anyone here can help me out with this or refer me to a thread that could help, I will appreciate that
Hi,
I just purchased an as new unlocked note 4 from someone on gumtree, they have been posting for years so don't think i have a dodgy phone, i sent my brother to pick the phone up from their home while i was working and he said they unlocked the password while he was there.
But i have just tried a couple of sims and i get the message " sim network unlock pin"
I have tried to contact the person but he works away off shore and don't know when he will get back or reply.
Is there a way to get by this and get my sim working?.......i was planning on rooting the phone anyway.
Thanks for any replies!
You will need to get the unlock code because it's locked to a particular network.
You can usually tell which network it's locked to because it has bloatware from that network installed.
Also in the settings on "about phone" tab it should give you some letters at the end of the firmware version which will tell you what network.
Mine was locked to O2 and I used this guy.
Gave me code in a few hours.
jh787 said:
You will need to get the unlock code because it's locked to a particular network.
You can usually tell which network it's locked to because it has bloatware from that network installed.
Also in the settings on "about phone" tab it should give you some letters at the end of the firmware version which will tell you what network.
Mine was locked to O2 and I used this guy.
Gave me code in a few hours.
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Hi, There does not seem to be any bloatware installed from any network....the phone does look like a bought unlocked phone. Maybe the owner has put a sim lock on the phone himself?
download the Samsung Info app from Play Store, it should tell you eveything you need to know(root wont unlock network)and no way the seller put a network lock, in terms of unlocking you'll need the code. Some service providers supply them at no fee and some at a fee, alternatively you have a plethora of online options usually at a small cost to provide code, gl.