Database Users

Can't install downloaded apk's

The first thing I did when I got this phone (Verizon XT1585) a couple months ago was to upgrade it to the latest (25.226.5) stock ROM, then factory reset. I then disabled a bunch of the stock apps, of which I will provide a list below. I enabled unknown sources, under security in settings, and was able to install downloaded apk's such as an old version of Google camera (I like the photo sphere function) and Seven Adclear. In fact, it was in trying to run the update that Adclear keeps bugging me about that I discovered this issue.
The behavior is essentially that I cannot tap the install button when trying to install downloaded apk's. The button is not greyed out, just won't accept clicks. Clicking cancel works fine. I have ruled out any touchscreen issues with that and any other region of the screen.
I have tried clearing cached data from the storage item under settings, as well as wiping the cache partition under settings. Unfortunately, there does not seem to be any option for dalvik cache anywhere.
Any ideas?
List of disabled apps:
Amazon
Amazon Kindle
Android Pay
Audible
Caller name ID
Cloud
Cloud print
Connect
Email
Google play movies and TV
Google play music
Hangouts
Imdb
Message+
My Verizon
Nfl mobile
Slacker radio
Support and protection
Vz navigator
YouTube

there is an app that is causing an overlay problem. Many times apps that assist with brightness settings will not allow you to install apps while they are running. Like Lux, Darker, etc.

Lux! That was it!!!

appye said:
Lux! That was it!!!
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Awesome. yeah I had that same problem for awhile.

Can't open games. Tablet wants Underground data tracking turned on.

I posted the message below on the Amazon device forum but most folks on there don't seem to know how to turn things on so I'm hoping I get sensible help here:
My fire HD 8 (2017) has suddenly stopped me opening games. Bad piggies and cut the rope, both installed from the Amazon store and worked last week.
I just tried to open them and get a message saying I need to turn on Amazon Underground data tracking. I tap the button to allow and it takes me to the settings menu ( as per screenshot).
There's no menu with this option, I also thought the underground app had been discontinued. I can't find the option in the app store or the Amazon games app.
Any one else has the same problem? Googling just refers to the old underground app.
My reply to the helpful "Have you tried restarting" from Amazon support.
I've tried restarting and holding the power button down but still the same. I also tried uninstalling one of the apps and reinstalling.
My fire is on version 5.6.2.0 (I'm in the UK but the show mode isn't activated yet).
This new version seems to have a lot of bugs. I was impressed with the tablet before but now I'm seeing slow down doing certain tasks. I have the permanent "Alexa Devices" notification. When the wifi disconnects I get 3 notifications about alarms and reminders until wifi reconnects. Now I can't use some Amazon app store apps.
Any ideas?
Cheers

Gregsy said:
I posted the message below on the Amazon device forum but most folks on there don't seem to know how to turn things on so I'm hoping I get sensible help here:
My fire HD 8 (2017) has suddenly stopped me opening games. Bad piggies and cut the rope, both installed from the Amazon store and worked last week.
I just tried to open them and get a message saying I need to turn on Amazon Underground data tracking. I tap the button to allow and it takes me to the settings menu ( as per screenshot).
There's no menu with this option, I also thought the underground app had been discontinued. I can't find the option in the app store or the Amazon games app.
Any one else has the same problem? Googling just refers to the old underground app.
My reply to the helpful "Have you tried restarting" from Amazon support.
I've tried restarting and holding the power button down but still the same. I also tried uninstalling one of the apps and reinstalling.
My fire is on version 5.6.2.0 (I'm in the UK but the show mode isn't activated yet).
This new version seems to have a lot of bugs. I was impressed with the tablet before but now I'm seeing slow down doing certain tasks. I have the permanent "Alexa Devices" notification. When the wifi disconnects I get 3 notifications about alarms and reminders until wifi reconnects. Now I can't use some Amazon app store apps.
Any ideas?
Cheers
Click to expand...
Click to collapse
Could it be, that the apps just weren't updated since the Underground closure?
Maybe that one is on the devs, not on you or Amazon.

Hi Creeju,
I've figured it out, there's an option in the menus to turn on data tracking, nothing to do with the underground apps. Its in the security and privacy menu -> app data tracking.
I'll post a screenshot later when I'm back on the tablet. Amazon support eventually replied to an email and said it was in the "Apps and Games" menu, it's not.
Edit: Screenshot added, it's the "Collect App Usage Data" option

Thank you for this info! My son brought his tablet to me this morning with the same problem and I couldn't for the life of me figure out where this setting was.

Same Issue, I am having the same issue. I'd already found the setting in security tab
Gregsy said:
Hi Creeju,
I've figured it out, there's an option in the menus to turn on data tracking, nothing to do with the underground apps. Its in the security and privacy menu -> app data tracking.
I'll post a screenshot later when I'm back on the tablet. Amazon support eventually replied to an email and said it was in the "Apps and Games" menu, it's not.
Edit: Screenshot added, it's the "Collect App Usage Data" option
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I am having the same issue. I'd already found the setting in security tab, but it is already turned on, so I'm still getting the same message and can't play the games that I purchased my fire to play. I should have just bought an android tab!!!

No notifications from apps installed from the Play Store (Fire HD 8 7th Gen)

I bought a Fire HD 8 to put on my wall and see who's at my door using the Ring app. To do so, I installed the Play Store on it, installed the Ring app, and that works. The issue I have with the app is that I don't get any notifications from it. I already looked at all notifications settings and the notifications aren't blocked for the app. I then tried to install IFTTT on the tablet, and created a rule to send notifications whenever something happen from Ring. It works on my other devices, but again nothing on this device. I then tried to install Facebook Messenger from the Play Store, and same thing no notifications. If I install it from the Amazon store it works.
Anyone else saw a similar issue?
Thanks!

I'm seeing the same thing on my 8th gen HD 8; no notifications. I've tried Ring and Hangouts, neither work on the HD 8 2018, but work fine on my HD 10. Has anyone figured this out?
Edit:. To be a bit more specific it seems only apps which get pushed a realtime notification to them like Ring does when it senses motion don't work. But apps that are pulling data like Gmail or my Nine email client, these notifications are working just fine.

I'm getting the same issue, anyone had any luck getting this to work?

Same issue for me too... Fire HD 10

I am receiving notifications on one fire 8 hd but on fire 7, I I don't. Both running same os.

Ring notifications are not compatible with HD fire tab
I've been working with Ring and this is their reply,
"Thank you for your follow up. At this time, I have investigated further on your behalf for this issue and found that your Amazon HD 8 Tablet is not compatible with all of our features. Our application is designed to operate on Android and iOS (iPhones). Many tablets are built with Android operating systems. However, your tablet being the Amazon Fire HD 8, it is designed and operates on FireOS made by Amazon.
This software is not completely compatible with our Ring app. Because we do not design our app for that platform, some of our features simply do not connect with the operating system. In this case, FireOS does not allow the Ring app to produce notifications to the main screen. We do apologize, this device will not function like iPhones and standard Android based tablets.
At this moment, I am sorry to advise, but notifications to the Amazon Fire HD 8 Tablet, or any other Amazon tablet, will not be completely compatible as they operate on FireOS.
If you have any other questions or concerns, please let me know so I may assist you further.
Thank you for your time and for being one of our neighbors here at Ring! "

Just a quick update on what I found out. If I install Facebook Messenger from the Amazon store, then I do get notifications. As soon as it gets updated by the Google Play store, I stop receiving them. I'm not sure if it's really related or just having bad luck but I am curious to know if others that saw the same issue with Ring also have this behavior.

lpperras said:
Just a quick update on what I found out. If I install Facebook Messenger from the Amazon store, then I do get notifications. As soon as it gets updated by the Google Play store, I stop receiving them. I'm not sure if it's really related or just having bad luck but I am curious to know if others that saw the same issue with Ring also have this behavior.
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Not surprised as the different builds likely leverage native frameworks to assist with notifications. The four components used to secure basic Play Store functionality does constitute a full Google Play Services config.

Davey126 said:
Not surprised as the different builds likely leverage native frameworks to assist with notifications. The four components used to secure basic Play Store functionality does constitute a full Google Play Services config.
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Is there anything we can do to make push notifications work? I don't get any notifications from Play Store installed apps (ex: FB Messenger, Instagram, Pushbullet, etc).

tarade said:
Is there anything we can do to make push notifications work? I don't get any notifications from Play Store installed apps (ex: FB Messenger, Instagram, Pushbullet, etc).
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Probably not as many apps (at least the varients installed from the Play Store) utilize Google Play Services for notifications. The GPS framework needs to be flashed which is all but impossible on a bootloader locked, unrooted device.

Davey126 said:
Probably not as many apps (at least the varients installed from the Play Store) utilize Google Play Services for notifications. The GPS framework needs to be flashed which is all but impossible on a bootloader locked, unrooted device.
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Boooo. Thanks though, for the reply and explanation.

I just realized I have this issue too, with no notifications from Hangouts, and sporadic notifications from Telegram X, until I open the actual app, and I am flooded with notifications. I have a suspicion that it has something to do with GCM/FCM (Firebase Cloud Messaging) and something about Fire OS not letting apps sit in the background to allow for push notifications. I read this article here that says that certain OEMs don't let apps run in the background and that muddles with the notifications. Can anyone get anywhere with this? I will try whitelisting apps in the hidden Battery Optimization menu that you have to launch with Activity Launcher by opening the Battery menu and then launching the Battery Optimization menu from that.

tombunyon said:
I just realized I have this issue too, with no notifications from Hangouts, and sporadic notifications from Telegram X, until I open the actual app, and I am flooded with notifications. I have a suspicion that it has something to do with GCM/FCM (Firebase Cloud Messaging) and something about Fire OS not letting apps sit in the background to allow for push notifications. I read this article here that says that certain OEMs don't let apps run in the background and that muddles with the notifications. Can anyone get anywhere with this? I will try whitelisting apps in the hidden Battery Optimization menu that you have to launch with Activity Launcher by opening the Battery menu and then launching the Battery Optimization menu from that.
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Hi, any update on how this worked for you? You mentioned you were going to try disabling battery optimization.

I have same issue. no notifications with app installed through Google Play Store.
Fire Tablet HD8 gen10
When I check the notifications, Fireos indicated the app has never issued any notifications.
Anyone found a solution?

My fire hd 10 (2021) does receive email and generates email notifications when screen is off. It will not receive google voice notifications though.
Can you configure ring to email a particular email address (probably different from your regular one) which is then checked on the tablet using push (imap). This doesn't fix the problem but does is a suitable work around. Use a distinct sound so you know it's something from ring.

To find a suspected issues on your Fire tablet by executing adb shell logcat

any fix to this yet? it's bumming me out since i bought a fire tablet specifically for gmail, discord, and other apps that needed notifs. and majority of those apps aren't even on the amazon app store.

Same here

Its hilarious that this works without problems on my Fire HD 10 2017. But its soooo slow, thats why i got a HD 10 2021 now. Just to see that gmail notifications are not working anymore. I wonder if it would work if i manually install the older gmail app version and google required apps from the 2017 instead using the latest ones for the 2021.
Google Calendar and Business Calendar Pro Notifications still work. But the Problem is Gmail.

Rondock said:
Its hilarious that this works without problems on my Fire HD 10 2017. But its soooo slow, thats why i got a HD 10 2021 now. Just to see that gmail notifications are not working anymore. I wonder if it would work if i manually install the older gmail app version and google required apps from the 2017 instead using the latest ones for the 2021.
Google Calendar and Business Calendar Pro Notifications still work. But the Problem is Gmail.
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tell us if anything works. any change can lead to a clue on how to make it work.

Disable Battery Optimization

So it looks like there are many people having issues with the battery optimization feature, which lets me guess oneplus is already aware of the problem. My question is if there is a way to disable the optimization completely for now until oneplus has sorted things out.
Since the last update it is so aggressive, it kills youtube's connection to my chromecast every few minutes, rendering all control features unuseable as I always have to reconnect before I can do anything. This also makes my wearOS watch unuseable as it also depends on the phone keeping the connections alive.

You can turn off Optimization for YouTube and WearOS
Settings > Apps & Notifications > Special app access
You can turn off optimization for any app, and see the advanced in the 3 dot menu. I had the same problem with my watch, turned off the watch app and helper, now works great. I also turned off messenger, no problems now.
Sent from my iPad using Tapatalk

I also would like to know if this is possible in an easy way. I don't want to disable it for 256 apps independently.

Aircraft800 said:
You can turn off Optimization for YouTube and WearOS
Settings > Apps & Notifications > Special app access
You can turn off optimization for any app, and see the advanced in the 3 dot menu. I had the same problem with my watch, turned off the watch app and helper, now works great. I also turned off messenger, no problems now.
Sent from my iPad using Tapatalk
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Thanks for the reply!
That setting was the first thing I checked and already disabled optimization for the wearOS and cast apps which work fine now. Unfortunately it won't let me disable it for the youtube app as it handles that one as a system app. As long as youtube is not allowed in the background wearOS has nothing to communicate with so I still can't control it.
That's why my next thought was if I can't disable it for system apps maybe there is a way to completely disable it until oneplus has the problem solved. I know that solution would suck but at the moment I am forced to use another phone to use youtube properly which sucks even more imo.

boelze said:
Thanks for the reply!
That setting was the first thing I checked and already disabled optimization for the wearOS and cast apps which work fine now. Unfortunately it won't let me disable it for the youtube app as it handles that one as a system app. As long as youtube is not allowed in the background wearOS has nothing to communicate with so I still can't control it.
That's why my next thought was if I can't disable it for system apps maybe there is a way to completely disable it until oneplus has the problem solved. I know that solution would suck but at the moment I am forced to use another phone to use youtube properly which sucks even more imo.
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I wonder if the system mover app works on Pie and YouTube? I didn't realize YouTube was a system app since it's from the play store.
https://play.google.com/store/apps/details?id=de.j4velin.systemappmover

Aircraft800 said:
I wonder if the system mover app works on Pie and YouTube? I didn't realize YouTube was a system app since it's from the play store.
https://play.google.com/store/apps/details?id=de.j4velin.systemappmover
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I would love to try this but I am unrooted. Youtube should be on the list but it is not, I am guessing that is because it comes preinstalled, the playstore app isn't there as well for example.

I know this is an old thread, but the more I use my new phone, the more I believe this to be the issue with my Gmail app constantly putting my Exchange accounts back to 30 minute fetch. And, I cannot disable battery optimization on Gmail because it's a system app (and I do not want to root). For now, every other day, I have to tell the device that it really is OK for Gmail to remain constantly connected to my Exchange account, that I actually prefer it to be. I've made it to 54 hours with my normal use (OVER 7 HRS S.O.T), not trying to stretch it at all, no battery saving features on whatsoever. So it's safe to say I can afford for Gmail to stay connected with Exchange. The optimization is a bit too aggressive for not allowing system apps to be excluded.
I've also had issues with Google Assistant not reminding me about reminders that are clearly in the list of her reminders, and I think this to be the culprit as well, and again, can't disable it because it's not on the list.

cannothas said:
I know this is an old thread, but the more I use my new phone, the more I believe this to be the issue with my Gmail app constantly putting my Exchange accounts back to 30 minute fetch. And, I cannot disable battery optimization on Gmail because it's a system app (and I do not want to root). For now, every other day, I have to tell the device that it really is OK for Gmail to remain constantly connected to my Exchange account, that I actually prefer it to be. I've made it to 54 hours with my normal use (OVER 7 HRS S.O.T), not trying to stretch it at all, no battery saving features on whatsoever. So it's safe to say I can afford for Gmail to stay connected with Exchange. The optimization is a bit too aggressive for not allowing system apps to be excluded.
I've also had issues with Google Assistant not reminding me about reminders that are clearly in the list of her reminders, and I think this to be the culprit as well, and again, can't disable it because it's not on the list.
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Having exactly same problems with gmail and chrome (html5 push notifications). I am rooted. So I am considering to mark those apps as non system apps, but still not sure if this won't brake future updates or something.

Fire HD 10 9th Generation Delayed Notifications

For anyone that is experienced with the Fire HD, how do I fix delayed push notifications that are from apps downloaded from the side loaded Google play store. They arrive either hours later, or I have to go in the app for them to actually show up... Only apps that are on the Fire originally such as email app has instant notifications

Tjohnny671 said:
For anyone that is experienced with the Fire HD, how do I fix delayed push notifications that are from apps downloaded from the side loaded Google play store. They arrive either hours later, or I have to go in the app for them to actually show up... Only apps that are on the Fire originally such as email app has instant notifications
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You must disable battery optimization.

AmznUser444 Dev said:
You must disable battery optimization.
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Can you show me which options I specifically need disabled? I think I have it off but it's still delayed

Tjohnny671 said:
Can you show me which options I specifically need disabled? I think I have it off but it's still delayed
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even when you disable it, you still wont recieve them, i dont think its possible at all