Database Users

Help/Suggestions

First of all, sorry for my english, as i'm typing this on my pc, that does not have auto correct.
I was a proud owner of a nexus 4 since a while back. I bought a nexus 5 and gave my N4 to my father. Before i give it to him, i installed the factory image 5.0.2. It worked fine for 1 week and then the trouble began.
He complained with me that he was without signal during the day. I went to check and although it showed full signal most of the time, he as unable to send or receive text or calls.
I went on a hunt for the problem. The firts thing i've done was changing the radio modes. In 2g only, it works just fine. Calls, text and data work fine.
On WCDMA only none of this works, Sometimes it even shows signal and all, but it rarely can receive or make calls. Almost never works.
I changed basebands, tried all the ones. Changed the android version and even tried with ubuntu touch. The result is the same. The only way that you can trust the fone is in GSM only.
Nothing special occured with the N4 in his ownership. Didin't drawned the phone, didnt throw him on the ground. nothing.
It's impossible to even sell the phone this way.
So, my friends, any of you has seen something similar to this behaviour ? Some of you have any tips for me ?
I saw that there is a antenna module alongside the speaker, but i don't know if it's really relevant to this case.
Also gps works, bluetooth and wifi.
Any help will be welcome.

prog19 said:
First of all, sorry for my english, as i'm typing this on my pc, that does not have auto correct.
I was a proud owner of a nexus 4 since a while back. I bought a nexus 5 and gave my N4 to my father. Before i give it to him, i installed the factory image 5.0.2. It worked fine for 1 week and then the trouble began.
He complained with me that he was without signal during the day. I went to check and although it showed full signal most of the time, he as unable to send or receive text or calls.
I went on a hunt for the problem. The firts thing i've done was changing the radio modes. In 2g only, it works just fine. Calls, text and data work fine.
On WCDMA only none of this works, Sometimes it even shows signal and all, but it rarely can receive or make calls. Almost never works.
I changed basebands, tried all the ones. Changed the android version and even tried with ubuntu touch. The result is the same. The only way that you can trust the fone is in GSM only.
Nothing special occured with the N4 in his ownership. Didin't drawned the phone, didnt throw him on the ground. nothing.
It's impossible to even sell the phone this way.
So, my friends, any of you has seen something similar to this behaviour ? Some of you have any tips for me ?
I saw that there is a antenna module alongside the speaker, but i don't know if it's really relevant to this case.
Also gps works, bluetooth and wifi.
Any help will be welcome.
Click to expand...
Click to collapse
Why don't you simply factory reset it and do all the OTAs?

Ive tried, but the problem persists,no matter what Android version or baseband version
I'm a Brazilian without English Course, sorry and be comprehensive

prog19 said:
Ive tried, but the problem persists,no matter what Android version or baseband version
I'm a Brazilian without English Course, sorry and be comprehensive
Click to expand...
Click to collapse
Http://suggest. com
Sent from my Nexus 4 using Tapatalk
---------- Post added at 02:15 PM ---------- Previous post was at 02:11 PM ----------
WelfareBaby have you tried this [url said:
www.wugfresh.com/[/url] real easy
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Sent from my Nexus 4 using Tapatalk
---------- Post added at 02:16 PM ---------- Previous post was at 02:15 PM ----------
prog19 said:
Ive tried, but the problem persists,no matter what Android version or baseband version
I'm a Brazilian without English Course, sorry and be comprehensive
Click to expand...
Click to collapse
www.wugfresh.com
Sent from my Nexus 4 using Tapatalk

Bluetooth Issue with Cyanogenmod 12.1 optimized on S4 ???

I can't seem to find an answer...I tried posting on the JDC Team thread but it goes so fast, I think it has been passed over.
I am having a problem with Bluetooth. Within the last couple days (not sure when it actually happened) I can no longer activate the Bluetooth toggle. When I try it, it thinks for a second or two and then nothing...if I reboot and try and activate it, it moves to the on position but within 10 seconds it switches back off.
Is this a new problem? What is weird is on my wife's phone it is working fine. I am using the jflte version of the Optimized CM 12.1 by JDC Team..
If this is a known problem, please advise what I can do to fix as I want to be able to use the Bluetooth in the car.
Thanks in advance.

melon2112 said:
I can't seem to find an answer...I tried posting on the JDC Team thread but it goes so fast, I think it has been passed over.
I am having a problem with Bluetooth. Within the last couple days (not sure when it actually happened) I can no longer activate the Bluetooth toggle. When I try it, it thinks for a second or two and then nothing...if I reboot and try and activate it, it moves to the on position but within 10 seconds it switches back off.
Is this a new problem? What is weird is on my wife's phone it is working fine. I am using the jflte version of the Optimized CM 12.1 by JDC Team..
If this is a known problem, please advise what I can do to fix as I want to be able to use the Bluetooth in the car.
Thanks in advance.
Click to expand...
Click to collapse
Probably hardware failure.

Lennyz1988 said:
Probably hardware failure.
Click to expand...
Click to collapse
I don't think so. My bluetooth was perfect and fine with touchwiz 4.4.2 GNG8 rom. Now with CM12.1 "optimized" is not usable at all.
I still need to find any alternative rom because it's a big issue for me.
---------- Post added at 11:08 PM ---------- Previous post was at 10:40 PM ----------
I reasearched a bit on this topic.
I flashed XXUHOD7 bootloader and modem and now bluetooth it's not crashing anymore:
http://forum.xda-developers.com/showpost.php?p=50965837&postcount=2627
I'll try it with my helmet headset tomorrow and I'll let you know.

Did you fix your Bluetooth with the new bootloader and modem?

Bluetooth issue
fear_factory84 said:
I don't think so. My bluetooth was perfect and fine with touchwiz 4.4.2 GNG8 rom. Now with CM12.1 "optimized" is not usable at all.
I still need to find any alternative rom because it's a big issue for me.
---------- Post added at 11:08 PM ---------- Previous post was at 10:40 PM ----------
I reasearched a bit on this topic.
I flashed XXUHOD7 bootloader and modem and now bluetooth it's not crashing anymore:
http://forum.xda-developers.com/showpost.php?p=50965837&postcount=2627
I'll try it with my helmet headset tomorrow and I'll let you know.
Click to expand...
Click to collapse
thank you, I did the modem flash and my problems with Bluettoth simply gone. Thank you so much.

melon2112 said:
I can't seem to find an answer...I tried posting on the JDC Team thread but it goes so fast, I think it has been passed over.
I am having a problem with Bluetooth. Within the last couple days (not sure when it actually happened) I can no longer activate the Bluetooth toggle. When I try it, it thinks for a second or two and then nothing...if I reboot and try and activate it, it moves to the on position but within 10 seconds it switches back off.
Is this a new problem? What is weird is on my wife's phone it is working fine. I am using the jflte version of the Optimized CM 12.1 by JDC Team..
If this is a known problem, please advise what I can do to fix as I want to be able to use the Bluetooth in the car.
Thanks in advance.
Click to expand...
Click to collapse
I had a similar problem where I would try and turn on my bluetooth, and it would immediately switch off, almost like it couldn't find the hardware.
I fixed it by disabling System Profiles in Settings. The currently active profile said "turn bluetooth off", which I think was disabling it. Rebooted with no profiles and bluetooth seems to be fine.

Anybody else experiencing random reboots?

Got my 128 GB OP5 last night and it has been randomly rebooting on me while doing random things. I am trying to figure out a root cause and factory reset the phone again to see if I could figure it out as well but it seems to happen from doing anything as simple as pulling down the notification bar to activating Google assistant or just scrolling through my settings. Nothing seems to be repeatable as it happens intermittently. Wondering if anyone else has dealt with this and may have figured out what caused it otherwise I guess I'd have to order a replacement

No, works fine here.

i dont have OP5 yet so no reboots

No reboot until now but i can't pair any bluetooth device (Sony Smartwatch 3 and Jabra Motion Headset)

Mine hasn't done it yet but the wifi performance is abysmal, random pauses when transferring files, Facebook stopped while trying to set it up.

I have been using the phone since yesterday morning and haven't had any issues at all, not a single bit of lag, no apps crashing or anything. If a reset didn't help it that means it must be hardware problem. I would return it and get a replacement.

Yes, performance seems bad. Had a few reboots and WiFi download speeds are awful.

SirBaal said:
No reboot until now but i can't pair any bluetooth device (Sony Smartwatch 3 and Jabra Motion Headset)
Click to expand...
Click to collapse
I've successfully paired a bluetooth keyboard with trackpad and a Wahoo Tickr HRM and both seem to work fine. The Wahoo seemed more difficult to connect but that may have been just operator error. I've not had any lock ups/reboots at all but haven't had the OP5 24 hours yet.
---------- Post added at 11:05 AM ---------- Previous post was at 11:01 AM ----------
djsubterrain said:
... the wifi performance is abysmal, random pauses when transferring files....
Click to expand...
Click to collapse
Quite the opposite for me as the WiFi is stellar and the 5Ghz speeds far outstrip the Nexus 5 this OP5 has replaced.

Haven't had any such issue on mine yet in Canada (8GB/128GB) *fingers crossed*
---------- Post added at 04:23 PM ---------- Previous post was at 04:21 PM ----------
3DSammy said:
I've successfully paired a bluetooth keyboard with trackpad and a Wahoo Tickr HRM and both seem to work fine. The Wahoo seemed more difficult to connect but that may have been just operator error. I've not had any lock ups/reboots at all but haven't had the OP5 24 hours yet.
Quite the opposite for me as the WiFi is stellar and the 5Ghz speeds far outstrip the Nexus 5 this OP5 has replaced.
Click to expand...
Click to collapse
I've had the same as you -- Bluetooth Pebble & Car & Headphones have all worked amazing (including using AptX HD), and my WiFi speeds have been stellar (>50MBps download (Yes, MBps, not mbps)). My WiFi has not been cutting out in the corners of my house either, unlike my old phones and even laptop!

HAK Devil said:
Got my 128 GB OP5 last night and it has been randomly rebooting on me while doing random things. I am trying to figure out a root cause and factory reset the phone again to see if I could figure it out as well but it seems to happen from doing anything as simple as pulling down the notification bar to activating Google assistant or just scrolling through my settings. Nothing seems to be repeatable as it happens intermittently. Wondering if anyone else has dealt with this and may have figured out what caused it otherwise I guess I'd have to order a replacement
Click to expand...
Click to collapse
Yes, it's an issue for me. I've been in touch with OP Bug Hunter staff, and gave them the logs they requested to pass along to engineering to figure out why.

Yeah it kept rebooting on me even today so just got off the phone with OnePlus and an RMA has been created for a replacement device to be sent. Hopefully the next one isn't a problem, I'll keep you guys posted on the progress.

Umm had phone since Sunday not had any issues but today while on a call the phone rebooted it's self and again 20 minutes later just on home screen , I'm stock latest build , bought from O2 store should I take it back and ask for replacement while within my 14 days ??
Sent from my ONEPLUS A5000 using Tapatalk

Mines fine no issues build date 13th June

My phone is back with oneplus now so according to them should have a new one within the next week. Good thing I didn't sell my oneplus 3 just yet

I had two random reboots today and one random shutdown.
All these happened in my pocket and i realized the reboots due to vibration from reboot.
And one time I pulled it out of my pocket it was turned off.

Hi,
Got my phone Yesterday.
Started seeing random reboots today. Running latest version. I also did an factory reset of the device after I upgraded to latest version..
Any way I can troubleshoot this? Could an app be causing something like this? I do suspect that this started after installing Snapchat.. But I'm not sure..
/Jo Christian

jochr said:
Hi,
Got my phone Yesterday.
Started seeing random reboots today. Running latest version. I also did an factory reset of the device after I upgraded to latest version..
Any way I can troubleshoot this? Could an app be causing something like this? I do suspect that this started after installing Snapchat.. But I'm not sure..
/Jo Christian
Click to expand...
Click to collapse
Mine is same did it in a call also just in pocket can tell as when i open the flip case it asks for my pin , also toggleing airplane mode off in the morning I have no service till I reboot device my build date 6/6 on latest stock no root ,
I'm currently as I type on my way to local O2 store to exchange it for another so hopefully new one will be ok as only got it Sunday just gone , I would RMA it if I was you , will report back on my new one ?
Sent from my ONEPLUS A5000 using Tapatalk

Yes mine started this after the latest update.
Sent from my HTC U11 using Tapatalk

I'm getting random reboots about every other day or so. Would this be indicative of a software issue versus hardware? I figure if this many people are having issues, but many are not, the hardware may not be a problem? This is my first OP device, so I'm just guessing. Hoping if it IS a software issue they can release an update soon!

DoobyDroid said:
Mine is same did it in a call also just in pocket can tell as when i open the flip case it asks for my pin , also toggleing airplane mode off in the morning I have no service till I reboot device my build date 6/6 on latest stock no root ,
I'm currently as I type on my way to local O2 store to exchange it for another so hopefully new one will be ok as only got it Sunday just gone , I would RMA it if I was you , will report back on my new one ?
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
Just got back from O2 store replaced with new device although it's the same manufacture date as one with issue 6/6/17 so far ok but it's only been on couple hrs so to soon to say, I'm convinced it was since 4.5.3 update as didn't do it before update but while i was in my 14 day return thought replace it anyway , I did contact 1+ before hand to ask if it's software or hardware all I got in reply was !! We will need proof of purchase to continue replacement procedure , that made alarm bells ring so hence straight back to O2 as it's far quicker than retuning to 1+ , I'm currently on 4.5.0 and not keen on updating ?
Sent from my ONEPLUS A5000 using Tapatalk

Constant WiFi Drops With all firmware, roms, even on stock

Hey guys,
So Ive tried firmware 3.5.8, 3.5.6, 3.1.0 with either 7.1.1 custom roms or also stock. All combinations still result in constant wifi drops, not network drops anymore since I used mini gapps to avoid google contact.
Any advice on how I can fix this or do you think it is a hardware issue?

talha746 said:
Hey guys,
So Ive tried firmware 3.5.8, 3.5.6, 3.1.0 with either 7.1.1 custom roms or also stock. All combinations still result in constant wifi drops, not network drops anymore since I used mini gapps to avoid google contact.
Any advice on how I can fix this or do you think it is a hardware issue?
Click to expand...
Click to collapse
This is a real issue and it does exist even on 3.6.0 firmware with 7.1.2 custom ROMs
Unfortunately nothing can be done unless we have all of the blobs which oneplus will never release anyways

anupritaisno1 said:
This is a real issue and it does exist even on 3.6.0 firmware with 7.1.2 custom ROMs
Unfortunately nothing can be done unless we have all of the blobs which oneplus will never release anyways
Click to expand...
Click to collapse
This makes my phone pretty much unusable though, like it happens every minute or two. You are saying its the same like that for everyone? And there isnt a solution?

talha746 said:
This makes my phone pretty much unusable though, like it happens every minute or two. You are saying its the same like that for everyone? And there isnt a solution?
Click to expand...
Click to collapse
Most people including me don't even notice this. So far I have only been actually able to catch this behavior in logs and right now Google connectivity services seems to be the culprit however removing that app doesn't fix the drops either
---------- Post added at 11:18 ---------- Previous post was at 11:16 ----------
If you have an old router you'll be able to notice the drops more easily (what is happening to you right now). People with newer routers seem to not be affected by the problem (or at least they claim not to be, they actually are and aren't noticing it)

anupritaisno1 said:
Most people including me don't even notice this. So far I have only been actually able to catch this behavior in logs and right now Google connectivity services seems to be the culprit however removing that app doesn't fix the drops either
---------- Post added at 11:18 ---------- Previous post was at 11:16 ----------
If you have an old router you'll be able to notice the drops more easily (what is happening to you right now). People with newer routers seem to not be affected by the problem (or at least they claim not to be, they actually are and aren't noticing it)
Click to expand...
Click to collapse
Thanks for your insight, really hoping someone has a solution to this. My router is pretty new and all my other devices connect perfectly.

talha746 said:
Thanks for your insight, really hoping someone has a solution to this. My router is pretty new and all my other devices connect perfectly.
Click to expand...
Click to collapse
There isn't
You can keep looking and never find the solution
We are missing some blobs only oneplus could provide, which could only happen if N drops for op2
Which definitely won't happen

Build 316 - Fingerprints can't be recognised

Hello guys, after i updated to .316 version, i can no longer use fingerprint to unlock my phone, it always say "not recognise". I tried testing the fingerprint sensor by going to calculator and do the .12345 but the test said the sensor works fine. I tried to remove all fingerprints then add it again but no help. Does anybody got the same issue, or anyone knows how to fix it? Thanks
Sorry for bad english!

Hello, my fingerprint scanner didn't respond either, and it only happened within the past hour, same build version
Pressing harder and wiping the surface didn't do anything. When trying to register a new fingerprint profile, didn't detect anything too.
The only way for me to use it again was to restart the phone. And even then, it happened again. So far it has happened 3 times since first encountering the bug.
Anyone with an idea of what might cause it?
Thank you.
---------- Post added at 09:21 PM ---------- Previous post was at 09:19 PM ----------
https://forum.xda-developers.com/asus-zenfone-max-pro-m1/help/fingerprint-issue-t3816973?nocache=1
similar issue

melonusk said:
Hello guys, after i updated to .316 version, i can no longer use fingerprint to unlock my phone, it always say "not recognise". I tried testing the fingerprint sensor by going to calculator and do the .12345 but the test said the sensor works fine. I tried to remove all fingerprints then add it again but no help. Does anybody got the same issue, or anyone knows how to fix it? Thanks
Sorry for bad english!
Click to expand...
Click to collapse
it happens to me sometimes too
maybe its 316 new bug
just restart the phone it should work normally(at least for me it works)

Post this issue on Zentalk forum. & Also share the link to this thread there. Atleast we'll get a computerised message from the ASUS moderator.