guys, I partially solved the phone problem that shows the chage icon but that does not charge, when you put it in charge you need to change the check from "usb controlled by connected device" to "from this device". In case it doesn't make you change the tick, try again until it is recognized
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Hi to all masters,
I've just bought an O2 Xda Exec from ebay. I'm so happy that day when the device was delivered to me as this is my frist VGA screen pda. As i opened the box, i found out that the USB cable was missing, so i emailed the seller and he promised to send me the USB cable soon. Having no USB cable, I borrowed an USB 2.0 cable from my friend.
When unboxed, the battery was inserted into the device so i thought it can be turned on but i realised that the device doesnt turn on at all. Thinking that this might be caused by the drained battery, i pluged in the charger and the RIGHT LED illumates in RED instead (Amber indicates charging). I waited for 5 hours and tried to turn it on again but the problem is still there.
I'm thinking that the charger might be a problem so this time I used the USB cable and plug into the device. Surprisingly, the RIGHT LED now turn Amber and was able to turn on but showing critical battery level at 2%.
However, after a few minutes, the Amber light went off and the device stop charging. Then I turn off the power button and the Amber lights appear again. I realised that I can only charge the device by using the USB cable and that the device will be charged when it is turned off. Here is the summary of my device problem:
1) The device will not charge instead the battery will be drained when using the charger.
2) When using USB cable the device will ONLY charge when it is turned off.
3) When turn on the device and connect to the PC, the PC does not detect the deivce and the charging went off.
Ok, somehow i can find a way to charge it but the big problem now is i cant even get it sync to my PC.
When i turn on the device and connect it to my PC, there was no respond. I could only get the PC the detect the device in a split of a second when my device reboot at the beginning but it was detected as unknown device then it will dissapear.
My pc couldnt detect my O2! I've tried a few ways stated in this forum which are:
1) Hard reset device
2) Reinstall Active Sync
3) Using the software FixASRunAt.exe
4) Changing USB to IR and click Start and Stop
All these methods could not solve my device issue. Now I'm not sure if its the software problem or the hardware problem.
This is a weird problem for a pocket pc and I felt like I'm being cheated that i bought a faulty O2 Xda Exec. If there is someone who experienced this problem and know how to solve this problem please please please please help me. I really like this O2 Xda Exec and i wish it can be function as normal. Thanks.
Hello everybody I have a problem with my HTC Touch Diamond I bought in September and I did not have any trouble with it since now. When I want to charge my Diamond and I plug it in the outlet it asks me what type of connection I want (Active Sync or Disk Drive) and if I close the window thus not choosing any of them it does not start charging. If I want it to start charging I have to go to Start - Settings - System - Power - and Uncheck the box When Device is turned on, do not charge the battery when connected to the PC. I have to mention I did not recently install anything or done anything to with. This glitch just started happening a few weeks ago. So my question is what is causing this? And how can I fix it? Thanks…
ring ure service provider and tell them its not charging..they should give you a new hand set
or
try hard re-setting it
but you should ask the experts realli...
lexxul said:
Hello everybody I have a problem with my HTC Touch Diamond I bought in September and I did not have any trouble with it since now. When I want to charge my Diamond and I plug it in the outlet it asks me what type of connection I want (Active Sync or Disk Drive) and if I close the window thus not choosing any of them it does not start charging. If I want it to start charging I have to go to Start - Settings - System - Power - and Uncheck the box When Device is turned on, do not charge the battery when connected to the PC. I have to mention I did not recently install anything or done anything to with. This glitch just started happening a few weeks ago. So my question is what is causing this? And how can I fix it? Thanks…
Click to expand...
Click to collapse
Are you talking about plugging the device into a mains outlet via the supplied mains charger, or into your PC via the USB cable? If you're using the mains charger directly into a mains socket and you're getting the message 'What type of connection..... ', then there's something definitely wrong with your device, in which case you need to follow AdamPatel's advice and get it replaced / repaired
Really need some advice!!!!!
grahamkdt said:
Are you talking about plugging the device into a mains outlet via the supplied mains charger, or into your PC via the USB cable? If you're using the mains charger directly into a mains socket and you're getting the message 'What type of connection..... ', then there's something definitely wrong with your device, in which case you need to follow AdamPatel's advice and get it replaced / repaired
Click to expand...
Click to collapse
Thanks for answering. Yes i am talking about about plugging the device into a mains outlet via the supplied mains charger. The only way i can get it to charge is if i check the box "When device is turned on, do not charge the battery when connected to the PC". This problem occured a few months bag and I moved the USB cable plugged in to the mains charger and it worked then but now no matter what i do to it it wont charge unless i check the box "When device is turned on, do not charge the battery when connected to the PC". And also today i looked closer at the usb cable that goes in the mains charger and i saw it was a bit damaged (by damaged i mean some small white wires werent covered - sorry about my description dont actualy now how to relate). SO my question is do you think the phone has hardware problems or just the usb cable/ main charge???
Thanks for answering
Mmmm...
Is there any way you could try another USB cable first. If it is damaged, as you suspect, it could be giving wrong information to your device (ie. about what exactly it's plugged into). Might be worth trying a new one first, before going through the hassle of repairs or replacement of your device.
It does sound a bit suspect I must admit. Give it a go
Hi.
I sometimes get the same thing, but not all the time...
If I use my cheap car charger - mini USB, I always get the message about connecting via Activesync or Disk Drive, whereas if I use my proper mains charger at home it's fine. This would suggest (with my phone at least) the problem is with the cable.
Is it a problem for you not to leave the box '...don't charge...when connected to your PC...' permanently unchecked? Then it's just a one button solution without the hassle of needing to get anything fixed.
I agree with grahamkdt, though, rule out the USB cable if you can by trying another.
Hi, I'm wondering if there's any software out there that disable charging of the Diamond when the usb cable is plugged in. The reason is for protecting the battery from frequent charging and discharging, which I believe isn't good for the battery.
Thanks.
Maybe I'm completely mistaken, but there's an option for that when you click on the battery symbol. I'm not on an english ROM, but it reads something like "do not charge when connected via USB".
Settings -> System -> Power
Check "When device is turned on, do not charge the battery when connected to the PC"
yes, but frequent charging is not going to do any harm to your battery
Dear All,
I'm in a very different situation where I didn't find my problem anywhere else. (Moto X style/pure single sim 32 GB)
Phone Condition
1) Screen Cracked from bottom edge to top
2) Not charging anyhow - PC USB or Charger
3) Fastboot mode working if wall charger connected, not working when connected via PC USB cable (both mac/windows)
4) Fastboot mode disappears as soon I remove the phone from the wall charger.
5) Screen keeps on flashing ON/OFF with battery indicator sign on screen when connected via wall charger
6) USB debugging is OFF by default.
7) While wall charger plugged in, under fastboot mode, unable to get into recovery mode.
I googled all over but didn't find anything related to this issue.
Please let me know how to proceed in this situation.
Thank you
rohit3120 said:
Dear All,
I'm in a very different situation where I didn't find my problem anywhere else. (Moto X style/pure single sim 32 GB)
Phone Condition
1) Screen Cracked from bottom edge to top
2) Not charging anyhow - PC USB or Charger
3) Fastboot mode working if wall charger connected, not working when connected via PC USB cable (both mac/windows)
4) Fastboot mode disappears as soon I remove the phone from the wall charger.
5) Screen keeps on flashing ON/OFF with battery indicator sign on screen when connected via wall charger
6) USB debugging is OFF by default.
7) While wall charger plugged in, under fastboot mode, unable to get into recovery mode.
I googled all over but didn't find anything related to this issue.
Please let me know how to proceed in this situation.
Thank you
Click to expand...
Click to collapse
What are you trying to do?
It sounds like your screen being broken isn't the only problem, probably the USB port as well and possibly the battery (or it's connecting cable) or a damaged mainboard.
When I plug the phone to the AC or to the computer, the battery icon shows that the phone is plugged and even says that the Turbopower is on but the battery doesn't charges. I checked in the battery status and it says the phone is not charging. Could it be something from software?