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Everyone who's eager for the 3.2 release tried updating their tablet using the built in option however came across various issues.
I tried signing in but kept getting the same "wrong password" error and then even tried creating a new account using a different email and was unable to.
When I called Samsung the only thing the tech advised me to do was to perform a factory reset which I'm sure everyone knows is most electronic companies "cure for all things" and I hate performing it.
I refused to go this route and stood my ground with the tech. The only resolution he provided was for a hard reset but I refused. If a website is telling me that the password is incorrect surely there must be a way to reset it!
He kept putting me on hold but finally provided me with this website which should solve any and all "wrong password" issues
http://www.samsungdive.com
If you go there and perform a password reset or create a new account the account should allow you to sync.
Once on the website click on Log In and it will provide with options to reset or create a new account!
Good luck guys and if this works for you please "thank"
I was able to use this website to fix the samsung account on my SGT. It still says "sync is off" in the account tab for my samsung account, but maybe thats by design? Either way thanks for the site
You need to exit out of that and go into apps. Hit Samsung apps and go through that apps setup process. Then you should be able to do your sync through the samsung sync sign in.
This does seems to work. I confirmed it.
I also received the same link in an email a few days ago - but I guess their website was not working, because it still failed for me. I responded to that email and **** all over Samsung's ****ty support. I guessed they somehow listenend.
Anyway - this is Working!!!!. Login to this website, reset your samsung.com account's password. It will send you an email, confirm that and change your new password. Then use these exact credentials to logon on the GT 10.1. But First, clear the cache of Samsung Apps and Samsung Account.
guys, this is NOT Samsung apps (as stated in the previous two posts!!!!!!) you need to login to, but login by creating another Samsung account under settings, accounts...., with those credentials.
Thanks, got it working. I didn't even know we had to put our Samsung account on to the tablet.
Didn't workm Screw Samsung
Alas none of these worked for me. I even closed the samsung account and started a new one and this thing did not work . Just the same ... I won't ever purchase a samsung mobile device after this... I mean i got burned with the galaxy tab 7 taking so long to get updated then it was the galaxy S phones now this... I am done..... Sorry Samsung you just lost a customer. These quirks are unacceptable esepcially seeing how much we pay for these devices.... Straight to Ebay this tablet is going. I will just hold off until sometime after Christmas... by then a better tablet by a better company that cares about its US Customers will surface. So if anyone wants to buy a 32GB Metallc Galaxy Tab 10.1 with the book case and the USB dongle. Hit me up. Samsung I am done.!!!!
Nice Tablet but crummy support and in this day and age to have such a stupid quirk with a website....
im sorry your having those issues dude, mine is running perfectly and today miraculously it took my samsung accounta nd logged me in after having made so many unsuccessful attempts.
I don't have this elusive "Samsung Apps", I'm rooted can I download it somewhere? Thanks.
Sent from my GT-P7510 using XDA Premium App
My Tab's Samsung Account isn't sync'd, and I have never signed into Samsung Apps and have downloaded a few things. I didn't even know you were required to, because I never did.
I checked for updates and it says there isn't one available, but am wondering if it is working correctly or not.
I have the Samsung Apps app and it works, but under accounts it shows that Samsung account is not syncing and no option to enable sync. I went to Samsungdive.com and I was able to log into my account there. There are no settings in the samsung apps app.
So what is the deal with samsung sync? Are you instructions for getting that working? I am a bit confused. Thanks
So should this Samsung account thing be syncing? Mine isn't and i even tried the factory reset, still says "Sync is OFF" Anyone got any help.
I recently changed my password for my samsung account now i cant even connect to samsung account keep getting wrong password very very frustrating!
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
I really don't understand this samsung account sync, I created an account when I first started tab, able to login to samsungdive.com but my tab shows that it is not syncing in the accounts/sync options.
Every few times at startup I get a FC with the samsung account.
WTF
This sucks.
I'm guessing what I'm about to detail is the same as everyone else:
1: On first boot of my pre-touchwiz GT10.1, I created some sort of Samsung account.
2: Every boot since then prompted me with two force close messages, both being some sort of Samsung process, blah, blah, blah.
3: Today, I get the touchwiz update, it installs.
4: I can log into Samsung Dive website with my established Samsung account no problem, and it knows I have a GT10.1. But it can't do anything with it, saying I have to enable Google Location Services, and Remote Control.
5. I go into settings on the GT10.1, Google Location Services is already enabled, Remote Control is not. I attempt to enable it, but get a prompt for a password with a blank ID. It will not take my KNOWN Samsung Account password. I can't delete it and create a new one without doing a factory reset.
Is there a solution to this pile of horsecrap yet??
I also can't login when attempting to update. I don't have an account specifically on my GT for samsung, but did register on line when I purchased it. Is this a common problem? Perhaps we were supposed to create the samsung account using the accounts option in settings.
BTW, my error is incorrect password even though I can login to the website. I can see my registration info
88EVGAFTW said:
I tried going to samsungdive, it won't even recognize my samsung account. i cant make a new one with any of the 3 emails I have, I cant sign in with any of them either, only on samsung.com
I tried recovering a password and it even says my email doesn't exist in their system....garbage. then I try to make a new account and it says to enter a valid email.... what the phuckkkkkkkkkkkk
Click to expand...
Click to collapse
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Made2Last said:
My Tab is on TW, but my brother is having the exact same issue on his Tab as you.
Has anybody ran into this problem?
Click to expand...
Click to collapse
I have similar problem; I set up and registered my 10.1 and can access it at Samsung.com "My Account". I was told to set up recovery etc at samsungdive.com and could not sign in and was told that I had to create a new account there using a different email (Dumb), I did and can sign in but can't do anything else? I am waiting for an answer from tech via email. Even on the samsungdive page it says one account works for all?
Also on 10.1 under Settings:Location & security:find my mobile;remote controls if I check that box it has my correct account email but won't accept my password? This was when I first called tech and they told me to use samsung dive. Somewhere Samsung doesn't have their act together.
(oops, redundant info).
Sent from my GT-P7510 using Tapatalk
bobng said:
Somewhere Samsung doesn't have their act together.
Click to expand...
Click to collapse
QFT.
If they respond to you with a fix, let me know here please!
Sent from my MB860 using XDA Premium App
This is happening since I moved to ICS (first rooted stock LPY and now RR v7) and of course I am talking about Google sync.
I already tried to log off and in into the Google account without solving the problem.
Does anybody know how to sort this out??
Come on, nobody got this issue??
Yes i have the same problem ever since i upgraded to ICS
My tablet syncs without any problem.
On the phone the calendar syncs, but not the contacts.
It says it will be ok a bit later......waiting since may 21st for 'later' to arrive
Killed some services, cleared several caches, but no go.
Me too have the same problem after upgrading to stock ics rooted, it even get worse and some times i canot access market,i removed my account then added it again,still no contacts sync
↖(^▽^)↗ Sent from Rego Galaxy Note ↖(^▽^)↗
go to setting,application,all,stop and clear Google contacts sync caches(i know the name of the app in English),and then clear contacts caches,try sync your google account~
shinzi said:
go to setting,application,all,stop and clear Google contacts sync caches(i know the name of the app in English),and then clear contacts caches,try sync your google account~
Click to expand...
Click to collapse
As i posted above, that doesn't help.
Thank you anyway.
Do u have any firewall like droidwall?
↖(^▽^)↗ Sent from Rego Galaxy Note ↖(^▽^)↗
Hmm... not that I am aware of.
However now that you are asking I have an AD blocker.
Perhaps it is blocking the access to some Google domains?
I might check later once back from the beach.
I have my Email app setup and I'm not using the gmail app. I get emails and it vibrates and makes a sound, the notification will show in the notification bar for 1-2 seconds max then will disappear. This happens allot but not all of the time. I have notifications enabled for my 4 accounts, like I said it shows sometimes and not for specific accounts.
forum.xda-developers.com/showthread.php?p=46460204#post46460204
This is a continuation of a thread I saw in T-Mobile. I am having this issue as well and I wish there was a fix!
Guess no one else has this issue?
Alrighty, Stu,...
We played this game regarding the forced closed Email app,...I'm going to wait and see what you find out regarding the email notification disappearing instead of trying to figure it out myself and realize you already found out the cause AFTER I spent the time figuring it out on my own,...
Won't fool me twice, sir!!
Nimitch the ball is in your court. I have no idea why the damn notifications show then disappear. Please figure it out and let me know. I am stumped!
same here on dissapearing
Anyone have any idea in how to solve this? This is driving me crazy
Yeah I have this issue also. Though it was just me.
Sent from my VZW Galaxy Note 3
I have the issue also. I installed the email and exchange apk's from the 4.4 dump and everything seems to be working well. Maybe it is just an issue with the Samsung email app. I would revert back if it gets fixed as I liked the Samsung app.
Sent from my SM-N900V using Tapatalk
I need the Samsung email app because I have a galaxy gear. The gear needs Samsung's email app to work
stu5797 said:
I need the Samsung email app because I have a galaxy gear. The gear needs Samsung's email app to work
Click to expand...
Click to collapse
I dont know but this is absolutely driving me crazy.
Had the same problem with Samsung app, I think it was happening when you were getting mail on one account and new mail was coming to another. I switched to 4.4 and uninstalled the original samsung one. I love how every account in 4.4 has a separate notification area. I wish it had an option to disable multiple message stacking though.
My dad just got a note 3 from an iphone 5. This was a huge step for him and he loves the phone. The only problem is his Exchange email folders are not syncing. This is a deal breaker for him and he will go back to iphone if I cant resolve this issue.
Sending and receiving emails works great. The sub folders are the only problem. His folder structure looks something like thins
Inbox
-HR
-Personnel
--person1
--person2
-To Do
Inbox and HR are the only two folders showing up. I have removed and re-added the account too many times to count. I set the sync to 1 month and manually put emails from today in the missing folders. I have tried 3 days sync as well, no luck. I have gone though ever single setting and cant figure this issue out.
Today I downloaded touchdown and folders synced perfectly. Is there something I am missing? Are others having this issue? I haven't found any solutions on Google or Searching this forum.
One last thing, I am one of the admins for the company. No other Android or Samsung users have this issue. We have exchange 2007 and 2010.
Thanks,
MC
mc10mc10 said:
My dad just got a note 3 from an iphone 5. This was a huge step for him and he loves the phone. The only problem is his Exchange email folders are not syncing. This is a deal breaker for him and he will go back to iphone if I cant resolve this issue.
Sending and receiving emails works great. The sub folders are the only problem. His folder structure looks something like thins
Inbox
-HR
-Personnel
--person1
--person2
-To Do
Inbox and HR are the only two folders showing up. I have removed and re-added the account too many times to count. I set the sync to 1 month and manually put emails from today in the missing folders. I have tried 3 days sync as well, no luck. I have gone though ever single setting and cant figure this issue out.
Today I downloaded touchdown and folders synced perfectly. Is there something I am missing? Are others having this issue? I haven't found any solutions on Google or Searching this forum.
One last thing, I am one of the admins for the company. No other Android or Samsung users have this issue. We have exchange 2007 and 2010.
Thanks,
MC
Click to expand...
Click to collapse
It's a known issue. Some stock email apps don't sync all folders. You can use either Touchdown on your Note 3 or buy a Sony Xperia Z1, where the stock email is able to sync all folders. :cyclops:
Unless Samsung updates the Email App, there is no way to fix your problem.
thanks. are there any better alternatives to touchdown. The UI is horrendous. Not a fan of K9 either. But at least they work
K9 seems to have been updated since I last looked at it. Ill give that a shot too. Are all users having this issue. This particular user has an ridiculous amount of email. but I don't think that is the issue here.
k3000 said:
It's a known issue. Some stock email apps don't sync all folders. You can use either Touchdown on your Note 3 or buy a Sony Xperia Z1, where the stock email is able to sync all folders. :cyclops:
Unless Samsung updates the Email App, there is no way to fix your problem.
Click to expand...
Click to collapse
REALLY? How?
Do tell me, because I have a friend with a Z1 and is cursing exactly because he cannot exactly that.
And he has a tree of around... 50 tree nodes in his mail, that he needs to MANUALY set to "push" one by one! (exactly like my Galaxy Note 1)
Do you know a better way?
Try k9..not the app store version.. download from the development site
http://code.google.com/p/k9mail/downloads/list
Try 4.800 the 4.801 file is corrupt I think.
Been using this .
Teleported from my SM-N9005 from the Enterprise
dcracks said:
Try k9..not the app store version.. download from the development site
http://code.google.com/p/k9mail/downloads/list
Try 4.800 the 4.801 file is corrupt I think.
Been using this .
Teleported from my SM-N9005 from the Enterprise
Click to expand...
Click to collapse
Talking to me?
I need Exchange 2010 connectivity and K9 AFAIK doesn't have (only 2007).
Oh ya k9 use WebDAV to comm with exchange ..2010 no longer support this
Teleported from my SM-N9005 from the Enterprise
I have the same issue
Hi, I got Galaxy bought 3 4G model & we are using Exchange Email Cloud (Office 365). See guys, I was using Galaxy Note 2 with the same email address & account (Nothing changed on the Exchange Configuration) & the stock email with Note 2 working perfectly (Android Version 4.1.2).
As I can see the Note 3 has Android 4.3 & Stock email has an updated version (Lighter GUI). I'm trying to analyse the problem but it seems the problem is from the stock email where Samsung should have an update that can fix this big issue.
BTW, I tried also to configure another account on the same device (Note 3) & the problem still appear.
I have a suggestion guys, what about sending an email to Samsung directly describing the issue. It might help? Am I Right?
Awaiting your feedback.
Stock email app
Same issue here. Very annoying. Been using touchdown for awhile and I love it. Does anyone know whether you can create subfolders of inbox (running exchange) in touchdown?
Hi all,
Just setting up my new Note 4 and have come accross this issue.
The error occurs when I go into Settings, accounts, facebook and select Sync with your device. As such I am unable to sync my Calendar information with the S Calendar app.
When trying to perform the sync I receive "Unable to single sign on (SSO) to Facebook at this time" message.
Any help or advice would be very much appreciated.
I am having exactly the same problem. Any help will be very appreciated!
breet said:
Hi all,
Just setting up my new Note 4 and have come accross this issue.
The error occurs when I go into Settings, accounts, facebook and select Sync with your device. As such I am unable to sync my Calendar information with the S Calendar app.
When trying to perform the sync I receive "Unable to single sign on (SSO) to Facebook at this time" message.
Any help or advice would be very much appreciated.
Click to expand...
Click to collapse
Must be down or something. I'm using a galaxy s5 and it was working fine up till yesterday morning when I started to get this same error. Hmm.
Same problem here. Single sign on won;t work for facebook.
Contacs also keeps crushing the last week.
Lolipop is a real mess...
ALso in kitkat says , but with the next update on facebook this message will be gone
I don't think it's a facebook error. Twitter is also unable to SSO with the galaxy app. I am pretty sure it's a Lolipop bug.
valhala said:
I don't think it's a facebook error. Twitter is also unable to SSO with the galaxy app. I am pretty sure it's a Lolipop bug.
Click to expand...
Click to collapse
I'm pretty sure it isn't the 5.0 lollipop update considering the update isn't available in my stress yet. When there's a new update about to hit, most phones in general start to do the same or something similar. I also have a Note 4 and my bf has a Note 3. I also work on devices frequently. At this point it will continue to be an issue. If you have the Facebook app then you're fine anyway. Just continue checking for further updates. Remember to shut down your device daily for 30 seconds to 1 minute (it's very similar to a computer).
.+1.Me too having the same problem with Facebook since friday. I'm on kitkat with my canadian N4.. I think thst is the Faceboom servers the problem.
Does twitter work? Cause I have iasues with single sign on and twitter also.
I'm also having the same problem since Thursday or Friday, Verizon note 4.. kk.. no other apps having the problem yet. . Very annoying. . .miss not being able ru sync calendar, and photos. ..
Sent from my SM-N910V using XDA Free mobile app
I thought it was just me.
I've only just received my Note 4 (Europe) and have the same problem. In my case it all works fine on my old Note 2 and Note 2014 Tablet but not on the Note 4. All my devices have Kit Kat as well.
I hope someone finds a solution as I want to sync my facebook calendar into the S Planner. At present I am keeping my old Note 2 alive for this purpose.
Is this only on Galaxy Devices
I too have this problem on my new S5. My Note 10.1 2014 is still working fine but SSO on the Galaxy S5 just wont work. I have done a factory Reset and still no success. I spoke with samsung which was a total waste of time. Cant wait for someone to find a solution to this.
fix
I to have the note 4 and I completely unistalled Facebook app and forced stop on calender. Reinstalled Facebook app not opening and went back to calender and added new account clicked on Facebook account then signed in. Hope this helps works great now and Facebook is sync with Google calendar.
Hi -how did you uninstall facebook ? It's part of the standard ROM on my Note 4 so I cannot remove it ? Thanks.
johnboy35 said:
I to have the note 4 and I completely unistalled Facebook app and forced stop on calender. Reinstalled Facebook app not opening and went back to calender and added new account clicked on Facebook account then signed in. Hope this helps works great now and Facebook is sync with Google calendar.
Click to expand...
Click to collapse
KitKat FB Issues SSO
semakawa said:
.+1.Me too having the same problem with Facebook since friday. I'm on kitkat with my canadian N4.. I think thst is the Faceboom servers the problem.
Click to expand...
Click to collapse
I'm still on KitKat and having the same SSO issue with the FB app.
Update SNS
The cause is an outdated Samsung SNS provider. After updating it to the latest version in Galaxy Apps, it will work.
Did anyone find a fix for this? I'm having the same exact issue on my galaxy s4.
dettmari said:
The cause is an outdated Samsung SNS provider. After updating it to the latest version in Galaxy Apps, it will work.
Click to expand...
Click to collapse
I updated the SNS, remove the FB account, and it worked. Calendar is now syncing agian. Thanks.
Resolved my issue.
dettmari said:
The cause is an outdated Samsung SNS provider. After updating it to the latest version in Galaxy Apps, it will work.
Click to expand...
Click to collapse
dettmari,
That fixed my issue hope it does the same for all.:good:
Fixed my issue also