Database Users

Exchange notification problems.

Is anyone else having problems getting alerts or notifications for new email that hits exchange?
New email flows in but the notification bar never shows it, despite it being set to do so.

For whatever it's worth, exchange notifications do show up in the status bar for me.

They work for me as well. It must be something unique with your config.

They work for me sometimes, and sometimes not.
I am hoping the Verizon update due out anytime will help.

Darn. Just noticed after last nights update and reboot that I did have a new message come in with no status bar notification.
Sent from my DROIDX using XDA App

dezoris said:
Is anyone else having problems getting alerts or notifications for new email that hits exchange?
New email flows in but the notification bar never shows it, despite it being set to do so.
Click to expand...
Click to collapse
There is a thorough Motorola support forum thread on this subject. It looks like Moto really dropped the ball on pre-release exchange testing. You should consider yourself lucky, I can't even connect to Exchange .
It's looking as if the SSL doens't even work, so if you unckeck SSL, it still looks for the cert. We don't have SSL here, so we're out of luck...they claim to be working on a fix.
https://supportforums.motorola.com/thread/32315?start=60&tstart=0
https://supportforums.motorola.com/thread/32261?start=0&tstart=0

This is a major oversight, I mean come on, I know that their PCS division at Moto moved to Gmail, but the rest of their company is still on exchange how could they mess this up out of the box?
I get some notifications, like 1 in 20 emails. Really frustrating.

I so I set mine to sync to the last week. First time I go in it does that slowly. Next time I hit refresh it sync's the whole damn inbox (but not my other folders). Then I can't receive anymore mail (push worked the first time) which I'm assuming is because the inbox is full on the phone... maybe.

No ssl on our server either so i couldn't connect. Had to resort to spending the money on touchdown but it works so well i can't complain. I also don't mind keeping the work stuff separate
Sent from my DROIDX using XDA App

Did you make sure push was turned on? I noticed that my exchange account was defaulted to push off.
Sent from my DROIDX using XDA App

I'm having major issues as well. To be honest this really impacts the useablilty of the device for me. We are very email centric where I work. My iPhone on the other hand somethings notifies me before the Outlook client on my laptop... Grrr.

Same issue here. Calander/Gmail/Text/etc. all work with the notification bar but my Exchange email does not pop up on the notification bar.

jason2459 said:
Same issue here. Calander/Gmail/Text/etc. all work with the notification bar but my Exchange email does not pop up on the notification bar.
Click to expand...
Click to collapse
Sorry if this is not allowed.
Feel free to delete if it is.
Check out my post at AF:
http://androidforums.com/support-tr...ing-issues-corporate-email-notifications.html
Give it a shot. Works wonders for me

I have been using Seven, works great, just a bit of a hassle to have to have two apps handling different types of email accounts.

This issue has been present while using WIFI. Turn off wifi and restart your phone. The phone will start getting pushed mail again.
Really annoying...

Epic email issues?

Forgive me if this topic has been raised before -- I searched and didn't see anything.
I am seeing two issues with my Epic relating to e-mail I haven't seen raised.
1. Generic e-mail client doesn't sync reliably. It ran reliably for a day or two, but has stopped polling, and now the only way I can get the accounts in it to update is to go into the client and open them.
2. I cannot seem to get more than 2 gmail accounts added to the gmail client. I have three google accounts, and I had to set up my third one in the generic client after repeated attempts to add it to the gmail client resulted in server connection fails.
Anyone else seeing this? Is it possible I have a defective phone or something I did during the course of rooting (noobnl's one-click v 2.2.9) broke some functionality? Is it possible that the service responsible for the client's polling activity got broken?
Thanks in advance.

My email has been updating automatically fine. I've only had my Epic for a little over two weeks, though. I don't have multiple Gmail accounts so can't say. Also, I'm not rooted yet ( I've been waiting for the 2.2 upgrade). I'm not crazy about everything in the generic client but it does seem to work very well.

I thought I was having the same issue as OP, but I found that I guess I accidentally switched automatic updates off in the settings.

I have had my Epic since it launched and yes this has been an issue for me. I thought maybe I had something set wrong but I don't. I actually check my Yahoo acct through the browser now. It doesn't really bother me to much though so I deal with it. Facebook for Android is the same way usually too.
Sent from my SPH-D700 using XDA App

This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.

I'm having a problem of my own. I just tried to send an attachment in the stock email app but I get a FC when I hit attach. In the gmail app however it works, gives me the option of gallery or astro. Could the FC in the email app occuring because I uninstalled the myfiles app and it defaults to it?
Sent from my SPH-D700 using XDA App

badasscat said:
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
Click to expand...
Click to collapse
Exactly the same problem. Stock email client works for a while then just quits.
But anyway, thanks for the tip re K-9 mail. Just installed it and will give it a try. It is indeed considerably more complimicated and will probably take some fiddling to get everything the way I want it, but that's OK -- I guess if I wanted simple but uncofigurable functionality I'd have a feature phone or an iPhone.
Seems like the FB app does the same thing. Anyone have a suggestion for a good 3d-party FB client?
Oh, and does anyone else have more than 2 accounts in gmail?

reboot will fix it for a short period
same problem here... worked for two weeks and now only syncs if manually. Rebooting the phone gets it going again... for a few more days and then it will no longer sync again!

[Q] Email notification does not always work after KitKat upgrade

Hi guys,
i've updated to KitKat from 4.3 on my Nexus and now i am not receiving new email sound notifications unless i open the app and mark all messages as read. This is my work account (exchange) and the issue is really annoying because my daily email flow is about 100 messages. Most require my attention right away and i have to turn the phone on and off every few minutes to see if new message is there.
i've tried re-adding the account, changed notification sound, updated to 4.4.1 and then to 4.4.2 but the issue is still there.
any suggestions?
device is complete stock.

golden_m said:
Hi guys,
i've updated to KitKat from 4.3 on my Nexus and now i am not receiving new email sound notifications unless i open the app and mark all messages as read. This is my work account (exchange) and the issue is really annoying because my daily email flow is about 100 messages. Most require my attention right away and i have to turn the phone on and off every few minutes to see if new message is there.
i've tried re-adding the account, changed notification sound, updated to 4.4.1 and then to 4.4.2 but the issue is still there.
any suggestions?
device is complete stock.
Click to expand...
Click to collapse
I'm having the same issue here. Did not notice the issue on 4.4 or 4.4.1 but as soon as I updated to stock 4.4.2 the issue showed up. Sometimes the unread email will be there if I open the app but no notification sound or icon. I'm also getting delayed push emails randomly. It seems to work fine for an hour or two then no emails will show up unless I manually pull and I'll get a flood and e-mails will come in normally for a while.

nairb1 said:
I'm having the same issue here. Did not notice the issue on 4.4 or 4.4.1 but as soon as I updated to stock 4.4.2 the issue showed up. Sometimes the unread email will be there if I open the app but no notification sound or icon. I'm also getting delayed push emails randomly. It seems to work fine for an hour or two then no emails will show up unless I manually pull and I'll get a flood and e-mails will come in normally for a while.
Click to expand...
Click to collapse
i am still getting emails pushed, but no notification sounds...

any ideas how to fix this???

I tried wiping my device and flashing the factory image, issues remain.

Something I have noticed is that the second I open the Email application, the messages show up in the list .. of course no notifications.. Another behavior is that when the sync is configured with "Push" it is supposed to be realtime, and before KitKat, it was that way.. I'd get an alert on my phone the next second I received an email.. However, that also seems to be screwed up as well. I was hoping this 4.4.1 or 4.4.2 would resolve the issue but it didn't.

So I contacted google about this yesterday and the first few emails went nowhere. Then they transferred me to a 'specialist', here is their response:
Hello Brian,
Thank you for your response. Not being able to sync your emails through exchange is frustrating. I would be more than happy to assist you in syncing with the Exchange server. Unfortunately, at this time in order to sync with the Exchange server you need to access a third party app through 'Google Play'. In the future there may be updates to the Android OS that may allow for syncing with the Exchange server. Currently, Kitkat is unable to facilitate syncing with the Exchange server.
If you have any further questions, concerns or downloading a third party app does not resolve the issue please feel free to reply to this email or contact us at support.google.com.
Best Regards,
Valerie
The Google Support Team
Click to expand...
Click to collapse

nairb1 said:
I tried wiping my device and flashing the factory image, issues remain.
Click to expand...
Click to collapse
thank you so much! you just saved me time and effort because i was planning to do that myself!

nairb1 said:
So I contacted google about this yesterday and the first few emails went nowhere. Then they transferred me to a 'specialist', here is their response:
Click to expand...
Click to collapse
WOW!
Will they pay for that third party application for us???
I remember how everybody was bashing Apple when their update broke exchange sync. But they fixed it quite fast.
Never thought i will see that approach from Google...
Very sad

anybody was able to fix the issue?

anyone?
still have this annoying issue!

en_m said:
anyone?
still have this annoying issue!
Click to expand...
Click to collapse
Same here.. I really need a fix for this, I keep missing important messages
I think Google tweaked the email client to turn off notifications unless you open the app. If you get the first email, it will make a sound. If you don't open the app and check it, it will stop notifying you of further emails. I'm really not sure what the solution will be to this issue..
This is on my Nexus 5, but I have the same email client that the N4 does.

you can change that in settings :

RolF2 said:
you can change that in settings :
Click to expand...
Click to collapse
That's a Gmail setting, we're referring to the native email app that handles Exchange accounts

For me not
It always works for me

try using the application of your email provider(f.e. if you have a microsoft account use outlook.com app). that is what i do and i don't have any problem anymore. if you like to have all your different accounts in one application i would suggest to find another application. droid mail and k9 mail are quite good as far as i know

megaceso said:
It always works for me
Click to expand...
Click to collapse
It makes an audible beep every time you get a new email in the "Email" app even if you don't open the app every time? Are you on 4.4.2?
ttheodorou said:
try using the application of your email provider(f.e. if you have a microsoft account use outlook.com app). that is what i do and i don't have any problem anymore. if you like to have all your different accounts in one application i would suggest to find another application. droid mail and k9 mail are quite good as far as i know
Click to expand...
Click to collapse
I use it for my Exchange account for work email, there's no other email provider client. I'll see if I can get droid mail or K9, but they're relatively expensive options for just this 1 issue.

Google Calendar & S Planner resets after reboot

So this is the strangest issue I have ever encountered.
I normally use my Google Calendar for all Notifications, Gmail Sync etc.. S planner normally just runs in the Background without actually doing anything.. And it worked perfectly till I upgraded to 4.4.2 and then suddenly this error started coming up
Whenever I restart my phone its like both these applications completely get reset. S planner becomes the default app for the Calendar and the notifications, sounds, vibrations etc all get automatically turned on.. While all the settings I had in my Google calendar app get completely wiped clean as if it were a fresh install.. All the notification, sounds, vibrations, default reminder time, last viewed and I don't know if I am explaining it right but the week view the appointments/entires get zoomed in rather than zoomed completely out which is what I set it to normally..
So now I have trolled the internet for a solution almost the entire day with no luck whatsoever.. Can anyone give me one? So as to ensure my sanity by days end?

I used an Xposed Module (app ops) to limit all of the permissions of the S Planner and that ensures that no notifications are coming on on the S Planner anymore.. however it is pretty pointless as a solution as my Google calendar is still reseting itself after every reboot..

Delete this post..

I'm just facing the same problem too, can you find a solution for it?

I have this issue too. Have you found a solution for it? Both Google and Samsung calendar notification settings reset upon phone restart.
Also, it seems that kitkat is messing with how my phone, or at least third party apps, write to my SD card. I miss jelly bean already.

Same Issue Here - AT&T Galaxy S4
Exactly the same issue here on my Galaxy S4. Only been happening since the 4.4.2 update. Can't disable the (rather hideous) Samsung calendar app, either... I've taken to changing the notifications from pop-ups to emails for events created on my calendar, so that I at least get the notifications.
Edit: also worth noting is that this is happening after a hard reset (I performed one after installing the OTA update and using it for a few days in hopes that this would be resolved). No dice.

I have the same problem on Note 3, it is annoying as hell..

I have the same issue on Galaxy Tab Pro 8.4. Does anyone have a solution?

please do a factory reset and see what happened. or remove your google account and add it again

fadhil3536 said:
please do a factory reset and see what happened. or remove your google account and add it again
Click to expand...
Click to collapse
A factory restore did not work for me.

I also have been trying to find a solution to this annoying problem. On Kit kat. Driving my crazy..

If factory doesnt solve it the easiest way is to download your region firmware and flash it through odin.
Sent from my SM-N9005 using XDA Premium 4 mobile app

I tried flashing the firmware again, it still didn't solve the problem! This is driving me crazy =/

i'm almost sure this is due to some kind of "security" inside samsungs implemntation of 4.4.2 because
this applies also if you install for example the new messaging from s5, it will also be replaced with the "old"
version after a reboot. also ad-away does sometimes not work on 4.4.2, as if it doesnt get proper permission
to write to /system, even on a fully rooted device!
maybe it has something to do with the full implementation of SEAndroid, see here:
http://selinuxproject.org/page/SEAndroid
this is really annoying!

I am getting the same problem and tried emailing Samsung Customer Support and this is their answer...
Your question
I don't like S Planner and would like to use Google Calendar. S Planner cannot be disabled, therefore I turn off its notifications and enable notifications on Google Calendar. Every once in a while, S Planner notifications enables by itself and Google Calendar notifications get disabled. Why is it not letting me choose my calendar app?
Counselor answer
Dear ,
Thank you for contacting Samsung Customer Care.
I understand that you want to disable S Planner and use Google Calendar.
I apologize for the inconvenience and will be glad to assist you.
I am sorry to inform that you can not disable S Planner as it is a default app. It is not possible to use Google Calendar as a default app with out S planer on your device.
We hope we’ve answered your inquiry. Please let us know if there are any additional questions or concerns.
You can also visit our How To & FAQ >section on the website for more product information.
We deeply value your loyalty to Samsung and are committed to provide you with the highest level of customer
service. If for any reason theinformation we provided did not resolve your issue, we have various
contact channels that are available to assist in resolving your concern
Sent from my SM-N900W8 using XDA Premium 4 mobile app

yingjai said:
I am getting the same problem and tried emailing Samsung Customer Support and this is their answer...
Your question
I don't like S Planner and would like to use Google Calendar. S Planner cannot be disabled, therefore I turn off its notifications and enable notifications on Google Calendar. Every once in a while, S Planner notifications enables by itself and Google Calendar notifications get disabled. Why is it not letting me choose my calendar app?
Counselor answer
Dear ,
Thank you for contacting Samsung Customer Care.
I understand that you want to disable S Planner and use Google Calendar.
I apologize for the inconvenience and will be glad to assist you.
I am sorry to inform that you can not disable S Planner as it is a default app. It is not possible to use Google Calendar as a default app with out S planer on your device.
We hope we’ve answered your inquiry. Please let us know if there are any additional questions or concerns.
You can also visit our How To & FAQ >section on the website for more product information.
We deeply value your loyalty to Samsung and are committed to provide you with the highest level of customer
service. If for any reason theinformation we provided did not resolve your issue, we have various
contact channels that are available to assist in resolving your concern
Sent from my SM-N900W8 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I hate customer service responses like this. It's as though they didn't read your question...

I'm still waiting for a solution to this other than flashing another rom or rooting, although I doubt Rogers or Samsung will care.
Sent from my SM-N900W8 using XDA Premium 4 mobile app

Any news on that?
Same problem like you guys...

Same problem here. I have an ATT S4. I used to have notifications disabled for Samsung calendar with 4.3. After the OTA update to 4.4, they grayed out that option, just to annoy us in particular. The app cannot be disabled or turned off now. I recently installed the Graviton custom rom and I continue to have double notifications. Because now I have root, I could use some hard measures to stop Samsung calendar. I don't want the calendar system to stop working for the Google app though. Does anyone know a way of removing the Samsung app safely? Will Google calendar continue to work?

I wonder if I should stop buying Samsung.
Has anyone tried wiping their phone and see if the problem persists?
Sent from my SM-N900W8 using XDA Premium 4 mobile app

Gmail not pushing emails on my 6p

Hi all,
Apologies if this is the wrong place to post this but u couldn't find a relevant forum... On my 6p my Gmail all is not pushing email notifications through to me live a they come. I am having to open the app up and then pull down to refresh the app and then they will all appear.
If I leave it long enough eventually they will all come through. For example the other day I left it too see what would happen on a weekend day and at around 4pm my email went from nothing to flooded with emails going back as far as 5am.
If I use inbox it works fine but I prefer the Gmail app. I have even gone to the lengths of factory resetting my phone to see if that helps but it didn't.
Does any one know a fix for this please? Thanks in advance for any help.

yea it's a known issue. Google says they are working on it..
https://productforums.google.com/forum/m/#!topic/nexus/Ayd_1TOemSE
https://code.google.com/p/android/issues/detail?id=197805

For info, this seems to plague other devices running marshmallow. Same thing with my Xt1092.

zolah said:
Hi all,
Apologies if this is the wrong place to post this but u couldn't find a relevant forum... On my 6p my Gmail all is not pushing email notifications through to me live a they come. I am having to open the app up and then pull down to refresh the app and then they will all appear.
If I leave it long enough eventually they will all come through. For example the other day I left it too see what would happen on a weekend day and at around 4pm my email went from nothing to flooded with emails going back as far as 5am.
If I use inbox it works fine but I prefer the Gmail app. I have even gone to the lengths of factory resetting my phone to see if that helps but it didn't.
Does any one know a fix for this please? Thanks in advance for any help.
Click to expand...
Click to collapse
Try going to "App Notifications" and select "Priority"

For me, it needed to be whitelisted in the battery optimization menu. It seems like doze or app standby is killing the app.
Sent from my Nexus 6P using Tapatalk

It's funny, I can't seem to get mine to update the main account on the phone but every other account on the app sends push notifications. My work and school emails actually notify me of emails but my Gmail account just wont work...

I been noticing the same thing on my 6p looks like once you open Gmail it starts pushing after that.

SX86 said:
For me, it needed to be whitelisted in the battery optimization menu. It seems like doze or app standby is killing the app.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Tried that and no change. The only push notifications are if I sign out and then sign in to another phone!

My Gmail (v6.01....) was working perfect until I updated to the lastest build (MHC19I), then Gmail stopped pushing notifications. I read on the google forums in the link posted above that reverting back to Gmail version 5.7... would fix this problem and it did. So, I turned off auto-updates for Gmail and will remain on version 5.7 until Google fixes this issue.