Database Users

[Q] Email not auto checking?

Have a weird problem. Got the Epic on release day, set up my two emails that I want to be able to check from the phone, a POP3 account and a Gmail (that is not associated to the phone to sync).
Both are set to auto check for new mail every 5 mins. Everything worked great for about a day, but then stopped.
Neither email account is auto checking for mail regardless of the frequency I set it to. 5 mins, 10 mins, hourly, etc.
If I go into the inbox however for one of the email accounts it seems to instantly check for new mail and then all the messages show up.
Any thoughts?
Thanks in advance.

Ok, after doing some Googling and coming across a comment on some random site I did a little test.
I have two email accounts configured, and both were set to check every 5 minutes. It seems that the stock email app has some kind of issue initiating more than one email check at a time, so if you have multiple accounts and have them set to the same check frequency, it breaks. I left one account at 5 minutes, set the other to 10 minutes, and they both were able to receive test messages I sent.
How retarded.
Hopefully there will be a fix for this at some point.

Mine is doing this too! however i do have them on different times. i haven't got a notification i got email i have to click email then it loads the messages?
Any way to fix this?

Exactly what mine was doing but putting the frequency check times at different times 5 min & 10 min seemed to have fixed it.
I just sent two more test emails to make sure it wasn't a fluke and will report back if it did indeed fix mine or just happened to work once after I had rebooted the phone.

Hmm,..previous test was a fluke maybe affected by having gotten an SMS around the same time...
Mine is still broken.

I have found that the email app must stay running in the background in order to sync additional mailboxes other than the default gmail account. Make sure any task killers are configured to ignore the email app. Using the Home key to exit mail works for me. YMMV!
Sent from my SPH-D700 using XDA App

I don't have any task killers installed, but I do exit the mail program with the back button.
I'll try starting it up, and then just exiting using the home button to see if that changes the behavior.
I'll report back the results.

ddialogue said:
I have found that the email app must stay running in the background in order to sync additional mailboxes other than the default gmail account. Make sure any task killers are configured to ignore the email app. Using the Home key to exit mail works for me. YMMV!
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
i let it run and didn't end it and it still didn't work i just have my email. i just forwarded my aol to gmail and now i dont have have to worry about it.

im having the same issue... This could be a deal breaker for me
Also the damn battery takes 4 hours to fully charge

Ok, leaving the email app running in the background by using the home key to exit it vs the back key made no difference. Still doesn't refresh the inbox until you open the email app up and go into it.
This sucks.

Anyone?
Sent from my SPH-D700 using XDA App

Sorry, posted in wrong thread! had 2 open and picked the wrong one.

badblowntie said:
My Battery life sucks also, am trying a few things now to see if anything makes a difference. I removed Fring, did the on/off airplane mode thing, and am running the Juice Plotter to see if anything changes. only 4 to 5 hours of average use that my Hero could handle kills this battery!
Click to expand...
Click to collapse
How is this relevant to the topic?

i have 2 yahoos and a gmail and they are all updating fine. who is the provider of this email service?

One is a Gmail account the other a POP3 that had no issues over the last 5-6 years on WinMo using Sprint, nor on Android on my old Touch Pro, so that isn't the issue.
After roaming around the net a bit, it seems this a fairly widespread issue with no known fixes yet.

I also have this issue, and its quite frustrating. I have email accts for hotmail, gmail, yahoo, and aol. The only one that gets mail properly is the hotmail account, since it's set up using ActiveSync. The others often don't show as getting new email for about a day or so unless I manually go into each account. Only then will it realize there are new messages.

I too am having the same problem. My default e-mail is a comcast account set up to check every 5 mins. My 2nd acct is a gmail acct set to check every 30 mins. Coming to this phone from a blackberry and my curve would get the e-mails faster than my PC's outlook would.
I rooted my wife's EVO the day she got it bc she hated all the pre-loaded sprint bs. I'm in the same boat with my epic, but i'm hesistant to root it and load an Android 2.2 rom because i want to wait for bugs like this to be fixed.
I'm also getting a pop-up error msg on my epic about 4-5 times per day that says something along the lines of "unable to connect to network", even though i have service on the top "taskbar". The pop-up gives me the option to retry or cancel. Either selection doesn't seem to do anything. I have wi-fi, 4g, gps, and bluetooth turned off for battery life. I don't know if this could correlate to the e-mail syncing problem so I figured i'd toss it out there.
You know, the frustrating thing is I sit here and wait for months for this phone to come out and then they have all these problems with it. My wife's HTC EVO hasn't had a single problem since day 1 and she got it on release day too. The only thing good i can say about this epic compared to the evo (with exception of the slide out keyboard) is the battery life is marginally better on standby.
Subscribing to see what the fix is...

A lot of sites are rumoring there being some type of OTA update near the end of September. Some say it will just e fixes and patches for 2.1 for things exactly like this, others are crossing their fingers that it may be Froyo.
Either way, as long as it fixes this issue I'll be happy...so we'll just have to cross our fingers, wait and see.

lately my e-mail checking has been getting worse, sometimes not even syncing certain items. i went into settings and compared the send receive port #'s to the ones set up in my outlook, and the settings were all wrong as well as the port #'s. I changed them all to match my outlook and now everything is working fine for the moment. time will tell if this was the problem.

I'd be surprised if that fixes it for you.
I know that isn't the issue with mine. All of my manually configured server settings are correct and it still does it.
Crossing my fingers this will be patched/updated at some point, but until then I have MailDroid installed which is getting new mail notifications perfectly. I don't really like MailDroid as much as the integrated client, so whenever MailDroid lets me know I have an email, I just go into the stock email client and manually refresh to read/reply/etc.

Epic email issues?

Forgive me if this topic has been raised before -- I searched and didn't see anything.
I am seeing two issues with my Epic relating to e-mail I haven't seen raised.
1. Generic e-mail client doesn't sync reliably. It ran reliably for a day or two, but has stopped polling, and now the only way I can get the accounts in it to update is to go into the client and open them.
2. I cannot seem to get more than 2 gmail accounts added to the gmail client. I have three google accounts, and I had to set up my third one in the generic client after repeated attempts to add it to the gmail client resulted in server connection fails.
Anyone else seeing this? Is it possible I have a defective phone or something I did during the course of rooting (noobnl's one-click v 2.2.9) broke some functionality? Is it possible that the service responsible for the client's polling activity got broken?
Thanks in advance.

My email has been updating automatically fine. I've only had my Epic for a little over two weeks, though. I don't have multiple Gmail accounts so can't say. Also, I'm not rooted yet ( I've been waiting for the 2.2 upgrade). I'm not crazy about everything in the generic client but it does seem to work very well.

I thought I was having the same issue as OP, but I found that I guess I accidentally switched automatic updates off in the settings.

I have had my Epic since it launched and yes this has been an issue for me. I thought maybe I had something set wrong but I don't. I actually check my Yahoo acct through the browser now. It doesn't really bother me to much though so I deal with it. Facebook for Android is the same way usually too.
Sent from my SPH-D700 using XDA App

This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.

I'm having a problem of my own. I just tried to send an attachment in the stock email app but I get a FC when I hit attach. In the gmail app however it works, gives me the option of gallery or astro. Could the FC in the email app occuring because I uninstalled the myfiles app and it defaults to it?
Sent from my SPH-D700 using XDA App

badasscat said:
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
Click to expand...
Click to collapse
Exactly the same problem. Stock email client works for a while then just quits.
But anyway, thanks for the tip re K-9 mail. Just installed it and will give it a try. It is indeed considerably more complimicated and will probably take some fiddling to get everything the way I want it, but that's OK -- I guess if I wanted simple but uncofigurable functionality I'd have a feature phone or an iPhone.
Seems like the FB app does the same thing. Anyone have a suggestion for a good 3d-party FB client?
Oh, and does anyone else have more than 2 accounts in gmail?

reboot will fix it for a short period
same problem here... worked for two weeks and now only syncs if manually. Rebooting the phone gets it going again... for a few more days and then it will no longer sync again!

Slow push times on samsung email app

I set up my gmail on the stock samsung email app using activesync. I have tested it a couple times sometimes but sometimes it doesn't, I wont get emails until I refresh, I have the settings to push emails during peak and non-peak hours, any idea what the issue may be? didnt have this issue before...thanks

PolishDude said:
I set up my gmail on the stock samsung email app using activesync. I have tested it a couple times sometimes but sometimes it doesn't, I wont get emails until I refresh, I have the settings to push emails during peak and non-peak hours, any idea what the issue may be? didnt have this issue before...thanks
Click to expand...
Click to collapse
When in mail, hit the "settings" button, the soft-touch button next to the middle one, when the settings menu pop-up, hit "more" and then go to "Account settings", in the "email check frequency", you can set to every 5 minutes.

I don't think that's what he wants. Checking every 5 minutes means the email app asks the server if there are new mails. He wants to use the push method of googlemail. With this method the server should tell the app there is a new mail without asking before. This is the technic blackberry uses.
It's just like SMS. These technic consumes less power and causes lower traffic.
Sent from my GT-N7000 using Tapatalk

Kanalcommander said:
I don't think that's what he wants. Checking every 5 minutes means the email app asks the server if there are new mails. He wants to use the push method of googlemail. With this method the server should tell the app there is a new mail without asking before. This is the technic blackberry uses.
It's just like SMS. These technic consumes less power and causes lower traffic.
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
Then probably an activesync issue and not really a Note-related issue? Should probably bring it up with the app developers. I was assuming he meant the stock Email app that came with the Note.

I have found all emails to be very slow on my new Samsung Note. Whether it be Yahoo or Gmail. At the moment my Gmail says "Your Email will appear shortly". Waited for 5 minutes and still no email.
Yahoo and Mac emails on Note are also very slow to load. On my iPhone 4 on the other hand are very very fast and load instantly.

Tried the Samsung email app. Even the minimum 5 minute interval was annoying.
Returned to the gmail app and get mail instantaneously. Not a necessity, but quite convenient.

Go to the Market and get an app called: Microsoft + Seven, this is the official Microsoft Android mail application. This will do everything you want from the Exchange but much better. Exchange push is flawed from the server side.
I have both installed while + Seven fetches instantly the Exchange sometimes fails to do so.

hagba said:
Go to the Market and get an app called: Microsoft + Seven, this is the official Microsoft Android mail application. This will do everything you want from the Exchange but much better. Exchange push is flawed from the server side.
I have both installed while + Seven fetches instantly the Exchange sometimes fails to do so.
Click to expand...
Click to collapse
That application has so many bad reviews on it.

Is there any updates on why emails are slow to load on the Samsung Note? On my iPhone 4 and Blackberry Bold 9900 emails download very fast with pretty much no waiting while with this Samsung Note it seems like it takes ages to download Yahoo and MAC emails.

How did you setup your gmail through the stock email client? IMAP or exchange?
As for push mail service, my company exchange emails are pushed out instantly without any issues exception of no new email notifications if the email app is open

desiregeek said:
Is there any updates on why emails are slow to load on the Samsung Note? On my iPhone 4 and Blackberry Bold 9900 emails download very fast with pretty much no waiting while with this Samsung Note it seems like it takes ages to download Yahoo and MAC emails.
Click to expand...
Click to collapse
I also had the same issue with the stock app. It is sick and pathetic. Id you are looking for an alternative use Touchdown. I an using this and feel very happy about it.
-Gokul
Sent from my GT-N7000 using XDA App

PolishDude said:
I set up my gmail on the stock samsung email app using activesync. I have tested it a couple times sometimes but sometimes it doesn't, I wont get emails until I refresh, I have the settings to push emails during peak and non-peak hours, any idea what the issue may be? didnt have this issue before...thanks
Click to expand...
Click to collapse
I did not face this issue at all. Maybe something to do with your data connection carier or your gmail account. Try create new gmail account and see if the same problem happen..
Sent from my GT-N7000 using XDA App

naimmkassim said:
I did not face this issue at all. Maybe something to do with your data connection carier or your gmail account. Try create new gmail account and see if the same problem happen..
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
Thats great u nt facing any issues but i agree its nt as instantenous like bb or iphone
Sent from my GT-N7000 using xda premium

Same here, android is slow. Sometimes I even need to open My mail to get What google shamelesly calls push... Same with facebook and twitter set to push.
If I was paranoid I would almost suspect man in the middle attack on both wifi and 3g. Lmao
Sent from my GT-N7000 using Tapatalk

I forgot to mention the same issue on Microsoft exchange mail,
Other then instantanious connectivity, this still is the best phone I ever had
Sent from my GT-N7000 using Tapatalk

I agree with the above. The push notifications are in my experience temperamental. Sometimes I get push for my e-mails, facebook and other times there is a very long delay and sometimes I have to open the application before anything shows up.
I've never used blackberry but push used to work nearly flawlessly with my old iphone 3GS (although the iphone e-mail client has many other drawbacks IMHO). I used to get notifications for e-mails instantly.
It is a real shame because I use e-mails a lot for my working life. I have found TouchDown and Moxier Mail to also have flaws and significant battery drain in comparison to stock so don't wish to spend that kind of money on those applications.

npras42 said:
I agree with the above. The push notifications are in my experience temperamental. Sometimes I get push for my e-mails, facebook and other times there is a very long delay and sometimes I have to open the application before anything shows up.
I've never used blackberry but push used to work nearly flawlessly with my old iphone 3GS (although the iphone e-mail client has many other drawbacks IMHO). I used to get notifications for e-mails instantly.
It is a real shame because I use e-mails a lot for my working life. I have found TouchDown and Moxier Mail to also have flaws and significant battery drain in comparison to stock so don't wish to spend that kind of money on those applications.
Click to expand...
Click to collapse
Agree with you.the stock app sucks bad. I have found refuge with Touchdown. The push is still laggy but it does not slow down my note like the stock app.I only wish that the ICS had a better app for Microsoft active sync.
Sent from my GT-N7000 using XDA App

wendyalison said:
Then probably an activesync issue and not really a Note-related issue? Should probably bring it up with the app developers. I was assuming he meant the stock Email app that came with the Note.
Click to expand...
Click to collapse
I am having similar problems with my Note and push email. It worked flawlessly on my HTC EVO. Both are running Gingerbread.

Agreed
Push email on all android (not just the Note) seems to be lagging. I wish there was a solution. With my Note, if I click in inbox, then it is forced to check email. Push email works great on blackberry and apple.
Any solutions will be greatly appreciated. Will ICS improve this any?

Not having problems with the PUSH in Microsoft Outlook Activesync email and Gmail here. Even Facebook push notifications work like charm and PUSH comes as the emails and/or notifications arrive. I actually observed this while using my laptop.
In Manila here.

[Q] Email notification does not always work after KitKat upgrade

Hi guys,
i've updated to KitKat from 4.3 on my Nexus and now i am not receiving new email sound notifications unless i open the app and mark all messages as read. This is my work account (exchange) and the issue is really annoying because my daily email flow is about 100 messages. Most require my attention right away and i have to turn the phone on and off every few minutes to see if new message is there.
i've tried re-adding the account, changed notification sound, updated to 4.4.1 and then to 4.4.2 but the issue is still there.
any suggestions?
device is complete stock.

golden_m said:
Hi guys,
i've updated to KitKat from 4.3 on my Nexus and now i am not receiving new email sound notifications unless i open the app and mark all messages as read. This is my work account (exchange) and the issue is really annoying because my daily email flow is about 100 messages. Most require my attention right away and i have to turn the phone on and off every few minutes to see if new message is there.
i've tried re-adding the account, changed notification sound, updated to 4.4.1 and then to 4.4.2 but the issue is still there.
any suggestions?
device is complete stock.
Click to expand...
Click to collapse
I'm having the same issue here. Did not notice the issue on 4.4 or 4.4.1 but as soon as I updated to stock 4.4.2 the issue showed up. Sometimes the unread email will be there if I open the app but no notification sound or icon. I'm also getting delayed push emails randomly. It seems to work fine for an hour or two then no emails will show up unless I manually pull and I'll get a flood and e-mails will come in normally for a while.

nairb1 said:
I'm having the same issue here. Did not notice the issue on 4.4 or 4.4.1 but as soon as I updated to stock 4.4.2 the issue showed up. Sometimes the unread email will be there if I open the app but no notification sound or icon. I'm also getting delayed push emails randomly. It seems to work fine for an hour or two then no emails will show up unless I manually pull and I'll get a flood and e-mails will come in normally for a while.
Click to expand...
Click to collapse
i am still getting emails pushed, but no notification sounds...

any ideas how to fix this???

I tried wiping my device and flashing the factory image, issues remain.

Something I have noticed is that the second I open the Email application, the messages show up in the list .. of course no notifications.. Another behavior is that when the sync is configured with "Push" it is supposed to be realtime, and before KitKat, it was that way.. I'd get an alert on my phone the next second I received an email.. However, that also seems to be screwed up as well. I was hoping this 4.4.1 or 4.4.2 would resolve the issue but it didn't.

So I contacted google about this yesterday and the first few emails went nowhere. Then they transferred me to a 'specialist', here is their response:
Hello Brian,
Thank you for your response. Not being able to sync your emails through exchange is frustrating. I would be more than happy to assist you in syncing with the Exchange server. Unfortunately, at this time in order to sync with the Exchange server you need to access a third party app through 'Google Play'. In the future there may be updates to the Android OS that may allow for syncing with the Exchange server. Currently, Kitkat is unable to facilitate syncing with the Exchange server.
If you have any further questions, concerns or downloading a third party app does not resolve the issue please feel free to reply to this email or contact us at support.google.com.
Best Regards,
Valerie
The Google Support Team
Click to expand...
Click to collapse

nairb1 said:
I tried wiping my device and flashing the factory image, issues remain.
Click to expand...
Click to collapse
thank you so much! you just saved me time and effort because i was planning to do that myself!

nairb1 said:
So I contacted google about this yesterday and the first few emails went nowhere. Then they transferred me to a 'specialist', here is their response:
Click to expand...
Click to collapse
WOW!
Will they pay for that third party application for us???
I remember how everybody was bashing Apple when their update broke exchange sync. But they fixed it quite fast.
Never thought i will see that approach from Google...
Very sad

anybody was able to fix the issue?

anyone?
still have this annoying issue!

en_m said:
anyone?
still have this annoying issue!
Click to expand...
Click to collapse
Same here.. I really need a fix for this, I keep missing important messages
I think Google tweaked the email client to turn off notifications unless you open the app. If you get the first email, it will make a sound. If you don't open the app and check it, it will stop notifying you of further emails. I'm really not sure what the solution will be to this issue..
This is on my Nexus 5, but I have the same email client that the N4 does.

you can change that in settings :

RolF2 said:
you can change that in settings :
Click to expand...
Click to collapse
That's a Gmail setting, we're referring to the native email app that handles Exchange accounts

For me not
It always works for me

try using the application of your email provider(f.e. if you have a microsoft account use outlook.com app). that is what i do and i don't have any problem anymore. if you like to have all your different accounts in one application i would suggest to find another application. droid mail and k9 mail are quite good as far as i know

megaceso said:
It always works for me
Click to expand...
Click to collapse
It makes an audible beep every time you get a new email in the "Email" app even if you don't open the app every time? Are you on 4.4.2?
ttheodorou said:
try using the application of your email provider(f.e. if you have a microsoft account use outlook.com app). that is what i do and i don't have any problem anymore. if you like to have all your different accounts in one application i would suggest to find another application. droid mail and k9 mail are quite good as far as i know
Click to expand...
Click to collapse
I use it for my Exchange account for work email, there's no other email provider client. I'll see if I can get droid mail or K9, but they're relatively expensive options for just this 1 issue.

Repeat email notifications in gmail app

I noticed that I'll get an email notification, then look at the notification on my lock screen. If I don't open it, and just turn the screen off again, I'll get repeat notification sounds every 10 mins for the same email message. Its especially bad when im listening to something in the car or at work and I can't immediately swipe away the notification. I want to turn this repeat notofication off because its really annoying, but I can't figure out how. Anyone know??

mdemarco8 said:
I noticed that I'll get an email notification, then look at the notification on my lock screen. If I don't open it, and just turn the screen off again, I'll get repeat notification sounds every 10 mins for the same email message. Its especially bad when im listening to something in the car or at work and I can't immediately swipe away the notification. I want to turn this repeat notofication off because its really annoying, but I can't figure out how. Anyone know??
Click to expand...
Click to collapse
I know it's been a while, but did you ever figure this out? I just added some work alerts to my Gmail account and this has been driving me nuts - it's great to have it alert me every 10 minutes all night long that something happened for 1 minute at 2AM, but I'd love to be able to make it stop. It only does it for Gmail for me, not for my Exchange account that's also configured in the Gmail app.

dmahon said:
I know it's been a while, but did you ever figure this out? I just added some work alerts to my Gmail account and this has been driving me nuts - it's great to have it alert me every 10 minutes all night long that something happened for 1 minute at 2AM, but I'd love to be able to make it stop. It only does it for Gmail for me, not for my Exchange account that's also configured in the Gmail app.
Click to expand...
Click to collapse
NO! Its been driving me nuts all these months lol. I also renewed my search on this topic, but no luck.

mdemarco8 said:
NO! Its been driving me nuts all these months lol. I also renewed my search on this topic, but no luck.
Click to expand...
Click to collapse
Okay, so MAYBE... maybe some useful information on this?
I went into the Gmail settings online - through the Gmail web interface. I saw that IMAP was enabled, and I disabled that there. After that, any emails that came into Gmail seem to only notify me once, as expected.
So, I can't say that's 100% the absolute solution, but if your problem was in Gmail, it's something to try?

dmahon said:
Okay, so MAYBE... maybe some useful information on this?
I went into the Gmail settings online - through the Gmail web interface. I saw that IMAP was enabled, and I disabled that there. After that, any emails that came into Gmail seem to only notify me once, as expected.
So, I can't say that's 100% the absolute solution, but if your problem was in Gmail, it's something to try?
Click to expand...
Click to collapse
Thanks for the tip. Has this still been holding up for you?

mdemarco8 said:
Thanks for the tip. Has this still been holding up for you?
Click to expand...
Click to collapse
It has - I haven't gotten a repeated notification since I turned that off.

dmahon said:
It has - I haven't gotten a repeated notification since I turned that off.
Click to expand...
Click to collapse
Ok so this doesn't seem to work for me. I still get the repeat notifications at seemingly random intervals. Just out of curiosity, do you have POP enabled or disabled? Also, don't we need IMAP enabled to be able to access emails from another email client (i.e. the Inbox or Gmail app)?

I have POP disabled as well.
You don't need IMAP enabled for the Gmail app. Other apps maybe - I guess it depends on how they talk to your Gmail account. I thought it needed to be enabled for the mail client on my Windows 10 machine to talk to it, but it's still working with IMAP off, so I guess not?