Repeat email notifications in gmail app - Nexus 6P Q&A, Help & Troubleshooting

I noticed that I'll get an email notification, then look at the notification on my lock screen. If I don't open it, and just turn the screen off again, I'll get repeat notification sounds every 10 mins for the same email message. Its especially bad when im listening to something in the car or at work and I can't immediately swipe away the notification. I want to turn this repeat notofication off because its really annoying, but I can't figure out how. Anyone know??

mdemarco8 said:
I noticed that I'll get an email notification, then look at the notification on my lock screen. If I don't open it, and just turn the screen off again, I'll get repeat notification sounds every 10 mins for the same email message. Its especially bad when im listening to something in the car or at work and I can't immediately swipe away the notification. I want to turn this repeat notofication off because its really annoying, but I can't figure out how. Anyone know??
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I know it's been a while, but did you ever figure this out? I just added some work alerts to my Gmail account and this has been driving me nuts - it's great to have it alert me every 10 minutes all night long that something happened for 1 minute at 2AM, but I'd love to be able to make it stop. It only does it for Gmail for me, not for my Exchange account that's also configured in the Gmail app.

dmahon said:
I know it's been a while, but did you ever figure this out? I just added some work alerts to my Gmail account and this has been driving me nuts - it's great to have it alert me every 10 minutes all night long that something happened for 1 minute at 2AM, but I'd love to be able to make it stop. It only does it for Gmail for me, not for my Exchange account that's also configured in the Gmail app.
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NO! Its been driving me nuts all these months lol. I also renewed my search on this topic, but no luck.

mdemarco8 said:
NO! Its been driving me nuts all these months lol. I also renewed my search on this topic, but no luck.
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Click to collapse
Okay, so MAYBE... maybe some useful information on this?
I went into the Gmail settings online - through the Gmail web interface. I saw that IMAP was enabled, and I disabled that there. After that, any emails that came into Gmail seem to only notify me once, as expected.
So, I can't say that's 100% the absolute solution, but if your problem was in Gmail, it's something to try?

dmahon said:
Okay, so MAYBE... maybe some useful information on this?
I went into the Gmail settings online - through the Gmail web interface. I saw that IMAP was enabled, and I disabled that there. After that, any emails that came into Gmail seem to only notify me once, as expected.
So, I can't say that's 100% the absolute solution, but if your problem was in Gmail, it's something to try?
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Click to collapse
Thanks for the tip. Has this still been holding up for you?

mdemarco8 said:
Thanks for the tip. Has this still been holding up for you?
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Click to collapse
It has - I haven't gotten a repeated notification since I turned that off.

dmahon said:
It has - I haven't gotten a repeated notification since I turned that off.
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Click to collapse
Ok so this doesn't seem to work for me. I still get the repeat notifications at seemingly random intervals. Just out of curiosity, do you have POP enabled or disabled? Also, don't we need IMAP enabled to be able to access emails from another email client (i.e. the Inbox or Gmail app)?

I have POP disabled as well.
You don't need IMAP enabled for the Gmail app. Other apps maybe - I guess it depends on how they talk to your Gmail account. I thought it needed to be enabled for the mail client on my Windows 10 machine to talk to it, but it's still working with IMAP off, so I guess not?

Related

gmail imap working?

Has anyone else noticed their gmail imap email messages populating correctly now?
Are you referring to the HTML/RTF issue with Pocket Outlook preventing message bodies from displaying properly in the Inbox?
It works with the new 3.16 gps rom... woot woot
gazgiz79 said:
It works with the new 3.16 gps rom... woot woot
Click to expand...
Click to collapse
really that is sweet! i hate how with Gmail and POP i get messages i sent in my inbox on the next send/recieve -- i just set up IMAP and it works great.
Nice! I remember being disappointed that it didn't work when I got the phone because my work doesn't use Exchange yet but at least I figured I could use IMAP on my personal account.
Just set it up and it seems to be working just fine.
Quick question about this: Is there any way to set it to mark things as 'read' once you read them on your mobile device? I'll deal with it if there isn't a way but it kinda sucks to read my messages on my phone and then have to log into gmail to re-mark everything as read.
neodorian said:
Quick question about this: Is there any way to set it to mark things as 'read' once you read them on your mobile device? I'll deal with it if there isn't a way but it kinda sucks to read my messages on my phone and then have to log into gmail to re-mark everything as read.
Click to expand...
Click to collapse
I just did a test to make sure i was right -- once you read the messages on your phone, the next time you send/receive they will be marked as read in gmail. if yours is not doing this i don't know why. (this is using IMAP not POP)
ikemiller2662 said:
I just did a test to make sure i was right -- once you read the messages on your phone, the next time you send/receive they will be marked as read in gmail. if yours is not doing this i don't know why. (this is using IMAP not POP)
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Click to collapse
Ahh... I didn't give it enough time. I have it set to check only every 15 minutes so it didn't get a chance to report back. Thanks.
Hmmm... Worked for me all day but now I am getting SSL and sync errors.
I have had the same problem (imap)....not receiving the body of the email. I believe it is a known issue with gmail and they are working on it. I just turned off the send and receive feature till they fix it. When I need to, I just log into gmail through IE to check my messages.
customshopkv1 said:
I have had the same problem (imap)....not receiving the body of the email. I believe it is a known issue with gmail and they are working on it. I just turned off the send and receive feature till they fix it. When I need to, I just log into gmail through IE to check my messages.
Click to expand...
Click to collapse
What ROM are you running. It works with the test ROM. I had some issues with syncing but I soft reset and I was OK. It was mainly giving me issues when I tried to send anything this time.

Exchange notification problems.

Is anyone else having problems getting alerts or notifications for new email that hits exchange?
New email flows in but the notification bar never shows it, despite it being set to do so.
For whatever it's worth, exchange notifications do show up in the status bar for me.
They work for me as well. It must be something unique with your config.
They work for me sometimes, and sometimes not.
I am hoping the Verizon update due out anytime will help.
Darn. Just noticed after last nights update and reboot that I did have a new message come in with no status bar notification.
Sent from my DROIDX using XDA App
dezoris said:
Is anyone else having problems getting alerts or notifications for new email that hits exchange?
New email flows in but the notification bar never shows it, despite it being set to do so.
Click to expand...
Click to collapse
There is a thorough Motorola support forum thread on this subject. It looks like Moto really dropped the ball on pre-release exchange testing. You should consider yourself lucky, I can't even connect to Exchange .
It's looking as if the SSL doens't even work, so if you unckeck SSL, it still looks for the cert. We don't have SSL here, so we're out of luck...they claim to be working on a fix.
https://supportforums.motorola.com/thread/32315?start=60&tstart=0
https://supportforums.motorola.com/thread/32261?start=0&tstart=0
This is a major oversight, I mean come on, I know that their PCS division at Moto moved to Gmail, but the rest of their company is still on exchange how could they mess this up out of the box?
I get some notifications, like 1 in 20 emails. Really frustrating.
I so I set mine to sync to the last week. First time I go in it does that slowly. Next time I hit refresh it sync's the whole damn inbox (but not my other folders). Then I can't receive anymore mail (push worked the first time) which I'm assuming is because the inbox is full on the phone... maybe.
No ssl on our server either so i couldn't connect. Had to resort to spending the money on touchdown but it works so well i can't complain. I also don't mind keeping the work stuff separate
Sent from my DROIDX using XDA App
Did you make sure push was turned on? I noticed that my exchange account was defaulted to push off.
Sent from my DROIDX using XDA App
I'm having major issues as well. To be honest this really impacts the useablilty of the device for me. We are very email centric where I work. My iPhone on the other hand somethings notifies me before the Outlook client on my laptop... Grrr.
Same issue here. Calander/Gmail/Text/etc. all work with the notification bar but my Exchange email does not pop up on the notification bar.
jason2459 said:
Same issue here. Calander/Gmail/Text/etc. all work with the notification bar but my Exchange email does not pop up on the notification bar.
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Click to collapse
Sorry if this is not allowed.
Feel free to delete if it is.
Check out my post at AF:
http://androidforums.com/support-tr...ing-issues-corporate-email-notifications.html
Give it a shot. Works wonders for me
I have been using Seven, works great, just a bit of a hassle to have to have two apps handling different types of email accounts.
This issue has been present while using WIFI. Turn off wifi and restart your phone. The phone will start getting pushed mail again.
Really annoying...

[Q] Email notification does not always work after KitKat upgrade

Hi guys,
i've updated to KitKat from 4.3 on my Nexus and now i am not receiving new email sound notifications unless i open the app and mark all messages as read. This is my work account (exchange) and the issue is really annoying because my daily email flow is about 100 messages. Most require my attention right away and i have to turn the phone on and off every few minutes to see if new message is there.
i've tried re-adding the account, changed notification sound, updated to 4.4.1 and then to 4.4.2 but the issue is still there.
any suggestions?
device is complete stock.
golden_m said:
Hi guys,
i've updated to KitKat from 4.3 on my Nexus and now i am not receiving new email sound notifications unless i open the app and mark all messages as read. This is my work account (exchange) and the issue is really annoying because my daily email flow is about 100 messages. Most require my attention right away and i have to turn the phone on and off every few minutes to see if new message is there.
i've tried re-adding the account, changed notification sound, updated to 4.4.1 and then to 4.4.2 but the issue is still there.
any suggestions?
device is complete stock.
Click to expand...
Click to collapse
I'm having the same issue here. Did not notice the issue on 4.4 or 4.4.1 but as soon as I updated to stock 4.4.2 the issue showed up. Sometimes the unread email will be there if I open the app but no notification sound or icon. I'm also getting delayed push emails randomly. It seems to work fine for an hour or two then no emails will show up unless I manually pull and I'll get a flood and e-mails will come in normally for a while.
nairb1 said:
I'm having the same issue here. Did not notice the issue on 4.4 or 4.4.1 but as soon as I updated to stock 4.4.2 the issue showed up. Sometimes the unread email will be there if I open the app but no notification sound or icon. I'm also getting delayed push emails randomly. It seems to work fine for an hour or two then no emails will show up unless I manually pull and I'll get a flood and e-mails will come in normally for a while.
Click to expand...
Click to collapse
i am still getting emails pushed, but no notification sounds...
any ideas how to fix this???
I tried wiping my device and flashing the factory image, issues remain.
Something I have noticed is that the second I open the Email application, the messages show up in the list .. of course no notifications.. Another behavior is that when the sync is configured with "Push" it is supposed to be realtime, and before KitKat, it was that way.. I'd get an alert on my phone the next second I received an email.. However, that also seems to be screwed up as well. I was hoping this 4.4.1 or 4.4.2 would resolve the issue but it didn't.
So I contacted google about this yesterday and the first few emails went nowhere. Then they transferred me to a 'specialist', here is their response:
Hello Brian,
Thank you for your response. Not being able to sync your emails through exchange is frustrating. I would be more than happy to assist you in syncing with the Exchange server. Unfortunately, at this time in order to sync with the Exchange server you need to access a third party app through 'Google Play'. In the future there may be updates to the Android OS that may allow for syncing with the Exchange server. Currently, Kitkat is unable to facilitate syncing with the Exchange server.
If you have any further questions, concerns or downloading a third party app does not resolve the issue please feel free to reply to this email or contact us at support.google.com.
Best Regards,
Valerie
The Google Support Team
Click to expand...
Click to collapse
nairb1 said:
I tried wiping my device and flashing the factory image, issues remain.
Click to expand...
Click to collapse
thank you so much! you just saved me time and effort because i was planning to do that myself!
nairb1 said:
So I contacted google about this yesterday and the first few emails went nowhere. Then they transferred me to a 'specialist', here is their response:
Click to expand...
Click to collapse
WOW!
Will they pay for that third party application for us???
I remember how everybody was bashing Apple when their update broke exchange sync. But they fixed it quite fast.
Never thought i will see that approach from Google...
Very sad
anybody was able to fix the issue?
anyone?
still have this annoying issue!
en_m said:
anyone?
still have this annoying issue!
Click to expand...
Click to collapse
Same here.. I really need a fix for this, I keep missing important messages
I think Google tweaked the email client to turn off notifications unless you open the app. If you get the first email, it will make a sound. If you don't open the app and check it, it will stop notifying you of further emails. I'm really not sure what the solution will be to this issue..
This is on my Nexus 5, but I have the same email client that the N4 does.
you can change that in settings :
RolF2 said:
you can change that in settings :
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Click to collapse
That's a Gmail setting, we're referring to the native email app that handles Exchange accounts
For me not
It always works for me
try using the application of your email provider(f.e. if you have a microsoft account use outlook.com app). that is what i do and i don't have any problem anymore. if you like to have all your different accounts in one application i would suggest to find another application. droid mail and k9 mail are quite good as far as i know
megaceso said:
It always works for me
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Click to collapse
It makes an audible beep every time you get a new email in the "Email" app even if you don't open the app every time? Are you on 4.4.2?
ttheodorou said:
try using the application of your email provider(f.e. if you have a microsoft account use outlook.com app). that is what i do and i don't have any problem anymore. if you like to have all your different accounts in one application i would suggest to find another application. droid mail and k9 mail are quite good as far as i know
Click to expand...
Click to collapse
I use it for my Exchange account for work email, there's no other email provider client. I'll see if I can get droid mail or K9, but they're relatively expensive options for just this 1 issue.

Delayed push notifications

Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
aplant92 said:
Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
Click to expand...
Click to collapse
Is Gmail app fetching your emails on a timer or is it push?
airwa1kin7 said:
Is Gmail app fetching your emails on a timer or is it push?
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Click to collapse
Set to push, otherwise I'd understand the large delay.
aplant92 said:
Set to push, otherwise I'd understand the large delay.
Click to expand...
Click to collapse
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
airwa1kin7 said:
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
Click to expand...
Click to collapse
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
aplant92 said:
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
Click to expand...
Click to collapse
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
airwa1kin7 said:
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
Click to expand...
Click to collapse
Same here, seems strange that it's taking so long then...
Also, when deleting an email from the notification, it just keeps popping back up (i.e. not deleting). There's obviously some strange sync issue going on with gmail and exchange
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
threshfire said:
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
Click to expand...
Click to collapse
Yeah I've done the factory reset already and can confirm it does nothing. I'm beginning to think its the Gmail app, as the rest of my push notifications are faster or the same speed as iOS. Really crap by the Gmail devs if that is the case.
Any decent replacement email apps out there? The Samsung email app was quicker, but not sure if we can get that without rooting and flashing an apk (and even then not sure if it requires touchwiz to function).
With my 6P Hotspoting to tablet and pc email arrives on 6P a minute or 2 after them.
I don't know if this is the same or not. I have this issue with both the Yahoo mail app and the Outlook app. My gmail notifications seem to be showing up reliably, but I never get any Outlook notifications, and Yahoo's are sporadic--one our of every three or four. When I open either app, it then seems to go fetch the incoming emails. On my previous phone, when I open the app, they're already there. I don't believe I have anything set differently in the apps. I would love to figure this out.
So, I did a factory reset and installed nothing but Outlook and Yahoo mail. Then I sent two notes to my Outlook, Yahoo, and Gmail addresses, and all three of each note arrived almost simultaneously. I guess, now, I'll start re-installing essential apps and testing.
Was looking around and saw someone posted on the official Nexus forums; if anyone here is still having the issue, please head over and +1/reply so Google can escalate the fix.
https://productforums.google.com/forum/#!topic/nexus/Ayd_1TOemSE
I'm having the same issue and I've also noticed that IMs on Hangouts are ridiculously slow. You would think that Google would make sure that at least their own apps worked smoothly on their flagship device.
I think I may have solved my sync issues. In the WiFi advanced settings, I switched the WiFi frequency band from Auto to 2.4Ghz. Ever since I did that I've received notifications on my Nexus 6P just as quickly as I do on other devices.
Wow, glad I saw this thread. I've been noticing gmail is slow lately. I thought it might have been my ROM/Kernel combo. I use Inbox and it was fine up until lately. Guess it's a bug for Google to fix. I even spent time last night reflashing stock and starting fresh out of box state.
This is happening to me too..happens on gmail and as well as Google opinion rewards. It's been happening for a little over a week now...hopefully will be fixed soon..
Is it happening to everybody or just a select lucky few?
Sent from my Nexus 6P using Tapatalk
Lots of users having this issue
http://www.androidpolice.com/2016/0...syncing-issues-in-gmail-inbox-and-other-apps/
I see that lot of people are only discussing about Gmail and other mailing or hangout apps.
I on the other hand am seeing overall notification push delay across all the apps including Whatsapp, Gmail, Facebook etc. I am unrooted and no changes made whatsoever to my android marshmallow. It is also on latest OTA build.
I receive all notifications as soon as I unlock the device, but if my device is lying on a table (even when not in doze mode which means lying for less than 30 minutes) I still don't receive any notification. As soon as I unlock and turn on screen it seems like data connectivity resumed and all notifications starts to flow within 5-10 seconds without even opening those apps to refresh.
I also have not modified any other notification setting and I even tried to keep whatsapp to priority mode + no battery optimization, still Whatsapp is having hard time receiving notification if screen is turned off for more than 5 minutes..
If you are experiencing this kind of an issue and have successfully resolved it, kindly help me.
I've lost email notifications but I have read that Google know about the problem,
Sent from my Nexus 6P using XDA Free mobile app

Gmail won't sync unless I sync it manually.

Yes, I searched and read, followed all suggestions (clearing/cleaning/removing/adding/restarting/etc). My issue is not Notification; I am getting notification when the app is (manually) synced and a new email arrives. The issue is it just won't sync. I have it open on the phone, I then delete emails on a PC and nothing happens on the app. Also I have new emails on PC Gmail but nothing on phone.
Edit: As you can see in the image below, Gmail app seems to be stuck on sync (it doesn't turn, just stuck) since 1:30 pm. There are 2 new emails that were received at 2:09 pm and 2:51 pm but Gmail in my phone is not showing them.
Any idea how to fix this? This is a major problem.
Thank you.
sbi1 said:
Yes, I searched and read, followed all suggestions (clearing/cleaning/removing/adding/restarting/etc). My issue is not Notification; I am getting notification when the app is (manually) synced and a new email arrives. The issue is it just won't sync. I have it open on the phone, I then delete emails on a PC and nothing happens on the app. Also I have new emails on PC Gmail but nothing on phone.
Edit: As you can see in the image below, Gmail app seems to be stuck on sync (it doesn't turn, just stuck) since 1:30 pm. There are 2 new emails that were received at 2:09 pm and 2:51 pm but Gmail in my phone is not showing them.
Any idea how to fix this? This is a major problem.
Thank you.
Click to expand...
Click to collapse
Try enabling both data options in app settings and Battery Usage is on. Also set to do not optimise battery.
Hopefully this works.
Mine works fine and with popup notifications.
Darkat70 said:
Try enabling both data options in app settings and Battery Usage is on. Also set to do not optimise battery.
Hopefully this works.
Mine works fine and with popup notifications.
Click to expand...
Click to collapse
Thanks @Darkat70. I verified these settings, it seems to be working 'better' but sporadically. For example - I woke up this morning and Gmail app was synced but later I had to actually unlock the phone for the app to be synced (albeit on its own but it looks like it needed a trigger via unlocking the phone and "waking it up").

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