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I'm having a problem with the 'events and updates feature' retrieving updates from facebook.
When I select the 'update now' option in the 'updates and events' section for a contact it never retrieves any facebook information for any of the contacts.
All of my contacts are correctly linked to their facebook accounts but the application never picks up ANY updates.
Any ideas? I'm on O2 btw
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Hi thanks for replying
yes I can see my 'me' contact card in the updates and events and can also see the facebook pictures in the facebook tab so it appears to be logged in fine.
samsamuel said:
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Click to expand...
Click to collapse
I dont use facebook so cant really suggest anything else. I do know from the missus that fbook website has been flakey for her this past week or two, and i'm sure i read they are currently moving datacenters or something, so who knows. Maybe your friends just all stopped updating!
I dont really know how the application itself works, but for me, the updates seem to take a while (as an indication, about 3 or 4 minutes for 500 friends over wifi - dont know how big a difference the number of friends make). I've got to keep touching the screen so that it doesn't go into "sleep" mode otherwise it stops and I have to start again.
If I leave the screen on the "Updates and Events" page while it says "Updating...", the info will not automatically update even once all the data has been downloaded. I have to move across to another page (eg, Favourites, Groups, etc and then scroll back to see the actual updates.
Hope this helps .
btw.. I'm on Dutty's V1.5, if that makes any difference.
I have the same problem
it say ( updating...) when i click update now
but then the (updating ..) dissapears and nothing updated !!!!
but when i click update on a selected contact .. it become update !!!!
it was working fine ..i dont know what happened ?
Facebook updates working only for some contacts
For me it works for some contacts but not for all.
Just got my HD2 2 days ago, so so far only 10 people/contacts are linked to facebook.
- 9 fail to deliver/retrieve updates,
- 1 works
I noticed that the one status update that I received was really new, so I just wonder if there is somewhere a setting on how old the status updates can be, to be seen on the HD2.
I also had on unanswered event request, that one worked well.
One more issue, I can browse the album of almost all facebook contacts, but it's not working for one. does anybody know what could be the reason. Are only alboms which are set to be viewed by anybody browsable by HD2 (not the ones only visible to friends)?
I had the same issue, worked for a few days then would attempt to update, appeared to do so but no new info present.
Ended up having to go to Start/settings/data services/social networks and turn off facebook and then do it again.
After this for some strange reason it now works and has continued to for weeks.
Hi Guys and Girls,
This is my first HTC device and im loving it so far, being a long user for wimo devices, recently come from an omnia i8000, huge improvement going to the HTC, i wont look back.
Has anyone expericened missing email accounts? it still seems to be in the list but its hidden? i can create a new account with a different account name, and it works but is there any fix?
Thanks for your help
Bj,
I experienced the same problem today. However, I noticed that the mail settings had disappeared in addition to the accounts no longer showing up.
The only way I was able to solve the problem was by deleting the mailboxes and re-creating them.
Hopefully there is a better solution found in case this happens again.
Same thing happened to me just yesterday, wonder what's the cause.
Anyway I had the settings backed up to a cab as described here so a reinstall of that set them back up in seconds.
Have the same problem, but my internet settings was lost to...
Any fix for this other than the obe above?
//Johan
I had same misterious problem two times, and I didn't understand why...
:-(
Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.
the email problem can be solved by going to email- tab --> menu --> account settings (may have another name) --> choose your disappered account. you will notice some of your settins are lost, in my case the mail servers and the username. type in the missing information, and hit 'done', your email acc will be visible again.
Missing Accounts
Same problem after I installed the newest firmware in June. Never happened before, since then TWICE, so it must be the issue of the new FW. Sorry wergor, the solution you offer sucks. Doesn't solve the cause!
ricz73 said:
Sorry wergor, the solution you offer sucks. Doesn't solve the cause!
Click to expand...
Click to collapse
i know, but at lest you don't have to set up a new acc w/ a different name and lose all your emails.....
try this next time:
http://www.freewarepocketpc.net/ppc-download-mail-account-repair.html
Bjs051084 said:
Hi Guys and Girls,
This is my first HTC device and im loving it so far, being a long user for wimo devices, recently come from an omnia i8000, huge improvement going to the HTC, i wont look back.
Has anyone expericened missing email accounts? it still seems to be in the list but its hidden? i can create a new account with a different account name, and it works but is there any fix?
Thanks for your help
Click to expand...
Click to collapse
Hey,
I found a solution to this problem that I think works. The first time this happened my email accounts disappeared and all of my logins for other things (facebook, etc) also stopped working. This just happened again with no recent mods to the phone, and the only add-on I have is C00kie's Home Tabs (which I didn't have the first time).
The first time I used all the missing settings as an opportunity to upgrade my software. This time I'm on the road and I don't have time to fool with it. Happily I did figure out a way to resurrect the vanished accounts.
As you stated, if you try to recreate the settings, the system will tell you that the account exists, forcing you to create the same settings with a different name. You can probably find your original settings by doing the following:
Go to the settings tab. (Scroll left from your home)
Choose "Data Services"
Scroll down to "E-Mail"
Here you should see whatever accounts you created, even if they don't show up in your email tab proper. Select them and update your passwords (if they're missing, mine were). Everything should look normal.
As I said, I'm on data roam and I couldn't get my OTA download to work where I am. Hopefully when I get back I'll know for sure. Give it a try and I hope it helps you.
Dan
Dan.S - yes, it works, thanks so much. ;-)
It works
Yes, works. In same time, I lost my ability to connect to Facebook. Whenever I try to input name (email) and password, I get instant answer that there is problem with connection. Maybe password also lost. No idea where to find solution.
Dan.S said:
Hey,
I found a solution to this problem that I think works. The first time this happened my email accounts disappeared and all of my logins for other things (facebook, etc) also stopped working. This just happened again with no recent mods to the phone, and the only add-on I have is C00kie's Home Tabs (which I didn't have the first time).
The first time I used all the missing settings as an opportunity to upgrade my software. This time I'm on the road and I don't have time to fool with it. Happily I did figure out a way to resurrect the vanished accounts.
As you stated, if you try to recreate the settings, the system will tell you that the account exists, forcing you to create the same settings with a different name. You can probably find your original settings by doing the following:
Go to the settings tab. (Scroll left from your home)
Choose "Data Services"
Scroll down to "E-Mail"
Here you should see whatever accounts you created, even if they don't show up in your email tab proper. Select them and update your passwords (if they're missing, mine were). Everything should look normal.
As I said, I'm on data roam and I couldn't get my OTA download to work where I am. Hopefully when I get back I'll know for sure. Give it a try and I hope it helps you.
Dan
Click to expand...
Click to collapse
thank you Dan,it worked for me...
Installed the Dexter upgrade 1.2. Update went flawlessly. Followed all the steps outlined in earlier posts. Now have Calendar!!!! and market icon. When I try to add my gmail account I get the following message -
"Can't establish a reliable data connection to the server."
I can sign into my gmail account through the browser...but can't seem to connect via the "add a google account" or through the gmail icon (which was not a problem before the upgrade.)
Also tried to set up a new gmail account. Get the same message.
Any ideas?
Make sure your date and time is set correctly
Time and date are set properly. But I switched to automatic just in case...
Still get the same message. Worth a try though. Thanks.
Market issues
I am having the same issue with the google / gmail account setup. It does not appear to be connecting through the wireless when connecting to google. I have let the inital connection fail then it sets up the wireless and that gives the message about not being able to connect to data services (cell network). I can browse with the browser fine and is otherwise normal but will not set up google accounts. Did the factory wipe and the install went great without any other issues.
Cannot get to market HELP!
Ok this is a major problem, market won't allow you to sign in with your google account. Ever since the update to 1.2 is like they put a lock on the market! I wiped both the user settings as well as the cache before updating to 1.2 and I am still locked out. Can anyone clarify what I am doing wrong?!
still not working
OK...came to my office and tried a different wireless network..not that I thought that was the problem, but anything is a shot. I have wiped the cache, etc. et.c
Still a no go.
All the workarounds that I have found use You Tube...but A7 doesn't have You Tube and no other sites that I can access offer it.
Since this thread isn't on the "developer" part of XDA not sure if anyone who can help is seeing it.
Here's the upside...I didn't have market before..so I haven't lost anything except a lot of time.
Has anyone gone back to the previous mod version to see if it doing the same thing? Could it be an issue with Google and not the mod?
I have not done that...but will try it tonight. I had othe problems with 1.1...FC on both sound and brightnes and the calendar, so I went right to 1.2 after that rather than load anything back onto the device.
This has been happening since yesterday. the g tablet section is having the same issue, as are many other I'm sure. Google seem to be screwing with the market.
For a fix see here:
http://forum.xda-developers.com/showpost.php?p=11361701&postcount=1
rojastkd said:
this has been happening since yesterday. The g tablet section is having the same issue, as are many other i'm sure. Google seem to be screwing with the market.
For a fix see here:
http://forum.xda-developers.com/showpost.php?p=11361701&postcount=1
Click to expand...
Click to collapse
worked like a charm!
Tyty
sbk613 said:
worked like a charm!
Tyty
Click to expand...
Click to collapse
BTW...took about 30 seconds to install...what a pleasure.
That worked great!
My other A7 is now working without the Market enabler, so looks like Google was screwing with stuff yesterday...
Thanks for all the help
My dad just got a note 3 from an iphone 5. This was a huge step for him and he loves the phone. The only problem is his Exchange email folders are not syncing. This is a deal breaker for him and he will go back to iphone if I cant resolve this issue.
Sending and receiving emails works great. The sub folders are the only problem. His folder structure looks something like thins
Inbox
-HR
-Personnel
--person1
--person2
-To Do
Inbox and HR are the only two folders showing up. I have removed and re-added the account too many times to count. I set the sync to 1 month and manually put emails from today in the missing folders. I have tried 3 days sync as well, no luck. I have gone though ever single setting and cant figure this issue out.
Today I downloaded touchdown and folders synced perfectly. Is there something I am missing? Are others having this issue? I haven't found any solutions on Google or Searching this forum.
One last thing, I am one of the admins for the company. No other Android or Samsung users have this issue. We have exchange 2007 and 2010.
Thanks,
MC
mc10mc10 said:
My dad just got a note 3 from an iphone 5. This was a huge step for him and he loves the phone. The only problem is his Exchange email folders are not syncing. This is a deal breaker for him and he will go back to iphone if I cant resolve this issue.
Sending and receiving emails works great. The sub folders are the only problem. His folder structure looks something like thins
Inbox
-HR
-Personnel
--person1
--person2
-To Do
Inbox and HR are the only two folders showing up. I have removed and re-added the account too many times to count. I set the sync to 1 month and manually put emails from today in the missing folders. I have tried 3 days sync as well, no luck. I have gone though ever single setting and cant figure this issue out.
Today I downloaded touchdown and folders synced perfectly. Is there something I am missing? Are others having this issue? I haven't found any solutions on Google or Searching this forum.
One last thing, I am one of the admins for the company. No other Android or Samsung users have this issue. We have exchange 2007 and 2010.
Thanks,
MC
Click to expand...
Click to collapse
It's a known issue. Some stock email apps don't sync all folders. You can use either Touchdown on your Note 3 or buy a Sony Xperia Z1, where the stock email is able to sync all folders. :cyclops:
Unless Samsung updates the Email App, there is no way to fix your problem.
thanks. are there any better alternatives to touchdown. The UI is horrendous. Not a fan of K9 either. But at least they work
K9 seems to have been updated since I last looked at it. Ill give that a shot too. Are all users having this issue. This particular user has an ridiculous amount of email. but I don't think that is the issue here.
k3000 said:
It's a known issue. Some stock email apps don't sync all folders. You can use either Touchdown on your Note 3 or buy a Sony Xperia Z1, where the stock email is able to sync all folders. :cyclops:
Unless Samsung updates the Email App, there is no way to fix your problem.
Click to expand...
Click to collapse
REALLY? How?
Do tell me, because I have a friend with a Z1 and is cursing exactly because he cannot exactly that.
And he has a tree of around... 50 tree nodes in his mail, that he needs to MANUALY set to "push" one by one! (exactly like my Galaxy Note 1)
Do you know a better way?
Try k9..not the app store version.. download from the development site
http://code.google.com/p/k9mail/downloads/list
Try 4.800 the 4.801 file is corrupt I think.
Been using this .
Teleported from my SM-N9005 from the Enterprise
dcracks said:
Try k9..not the app store version.. download from the development site
http://code.google.com/p/k9mail/downloads/list
Try 4.800 the 4.801 file is corrupt I think.
Been using this .
Teleported from my SM-N9005 from the Enterprise
Click to expand...
Click to collapse
Talking to me?
I need Exchange 2010 connectivity and K9 AFAIK doesn't have (only 2007).
Oh ya k9 use WebDAV to comm with exchange ..2010 no longer support this
Teleported from my SM-N9005 from the Enterprise
I have the same issue
Hi, I got Galaxy bought 3 4G model & we are using Exchange Email Cloud (Office 365). See guys, I was using Galaxy Note 2 with the same email address & account (Nothing changed on the Exchange Configuration) & the stock email with Note 2 working perfectly (Android Version 4.1.2).
As I can see the Note 3 has Android 4.3 & Stock email has an updated version (Lighter GUI). I'm trying to analyse the problem but it seems the problem is from the stock email where Samsung should have an update that can fix this big issue.
BTW, I tried also to configure another account on the same device (Note 3) & the problem still appear.
I have a suggestion guys, what about sending an email to Samsung directly describing the issue. It might help? Am I Right?
Awaiting your feedback.
Stock email app
Same issue here. Very annoying. Been using touchdown for awhile and I love it. Does anyone know whether you can create subfolders of inbox (running exchange) in touchdown?
Hi, guys
I've updated my 910F to 5.1.1, and coincidentally - although probably not - I started having problems with Exchage/ActiveSync accounts in Gmail.
I always sideload the Exchange Services APK and configure my work e-mail as an extra account in the Gmail app. However, ever since upgrading to 5.1.1, my work account routinely and randomly vanishes: all e-mails disappear from the app, calendar won't show, and going into the "Accounts" setting does not show the usual entry. It is completely erased, and I have to reenter all of the account info to get it up and running again. However, it's always been just a matter of time (sometimes hours, sometimes day) until the problem strikes again.
Now I know there are a great many variables that could be at play here, but my questions are:
a) Has anyone been through the same situation?
b) How do I go about trying to figure out what is deleting the account from my device? Developers, how can I objectively debug/troubleshoot this?
Thank you for your help!
ricarva said:
Hi, guys
I've updated my 910F to 5.1.1, and coincidentally - although probably not - I started having problems with Exchage/ActiveSync accounts in Gmail.
I always sideload the Exchange Services APK and configure my work e-mail as an extra account in the Gmail app. However, ever since upgrading to 5.1.1, my work account routinely and randomly vanishes: all e-mails disappear from the app, calendar won't show, and going into the "Accounts" setting does not show the usual entry. It is completely erased, and I have to reenter all of the account info to get it up and running again. However, it's always been just a matter of time (sometimes hours, sometimes day) until the problem strikes again.
Now I know there are a great many variables that could be at play here, but my questions are:
a) Has anyone been through the same situation?
b) How do I go about trying to figure out what is deleting the account from my device? Developers, how can I objectively debug/troubleshoot this?
Thank you for your help!
Click to expand...
Click to collapse
Ok so you stated that you got the 910f version and running 5.1.1 but is it stock rom or custom?
Since galaxy s2 I have never used stock roms as they are always buggy in one way or another. My advise is to use custom rom. If you don't want to use custom roms then you should get another stock rom. If you are running example COH4 then try ether a previous build or next build or even try and re flash the current rom.
I am on stock 5.0.1. 910f and I am having troubles with the gmail app syncing
With my hotmail account.All emails vanish (inbox-sent etc).
I have deleted and reconfigured my hotmail account through the gmail
App and also deleted it's data but the problem persisted.
I just can't get it to sync with other accounts other than gmail.
I think it is aproblem of the gmail app itself.
I have since switched to the stock samsung email client and everything
works fine!
@Zionator
It's my experience that custom ROMs allways end up having some quirks of their own; also, I'm on COI3 which is rock solid so far, in every other department.
@snatch_bill
On stock 5.0.2, I never had any problems. Also, while it works fine, the Samsung e-mail app is absolutely horrible, especially when compared with the Gmail client.
So please: does anyone have the least bit of an idea as to how to debug the problem? I'm not even really concerned with solving the problem right now, just understanding it.
Cheers,
Got the same problem. The exchanges account disappears after some days completely. It disappears in gmail and also in the account settings. I'm also using android 5.1.1 on my Note 4.
After reconfiguration the account works again for a few days until it disappear again.
Same problem here with the s6:
http://forum.xda-developers.com/galaxy-s6/help/exchange-account-disappears-frequently-t3176427
Seems to be a problem with the samsung rom. Guess we need to wait until samsung fix it.