Database Users

Is the HD extremely picky on USB connections?

I have used several WM phones before this, the two last were Atom and Atom Life. But this phone does not want to play ball with the USB extension cables I've been using all the time. First: No, the cables are all right: I can still sync my Atom Life without any problems. And I have used the original USB cable for the HD that comes with the box at the end (even though I've heard that syncing works just as well with a regular mini USB).
But neither a 3 m long extension cable (which is well below the 5 m USB limit) nor plugging it into a USB hub helps. Sometimes I can get a bit further with unticking the "advanced network" part of the USB to PC connection. But not allways. Has anybody here found a solution to that or even had the same problem?

Mine works fine on a Belkin 5 metre extension cable.

I can only sync with the cable that came with the phone. Other mini USB cables (ones that fit but are a different shape) only charge.

barryfell said:
I can only sync with the cable that came with the phone. Other mini USB cables (ones that fit but are a different shape) only charge.
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Click to collapse
r u serious?! damn..!!! i've never tried it with the HD. my touch pro used to work perfectly with non-factory mini usb cable...

This happened to my HD.
Phone call to orange later and they insisted on replacing it under insurance.
All they wanted to check was whether the HD and PC would sync. I told them no and the response from the script that they have to work through, was that the phone is marked as "broke" and needs replacing.
In my case I suspect that the USB port may have been damaged when the car charger cable was pulled out accidently in the car with some force. Seems that they are a little delicate, especially with none HTC cables (i.e. without the odd shaped plug with only one corner truncated). I have read that non HTC ones fit a little less snug and can put stress on the board inside the phone when plugging / unplugging.

nickallison said:
Seems that they are a little delicate, especially with none HTC cables (i.e. without the odd shaped plug with only one corner truncated). I have read that non HTC ones fit a little less snug and can put stress on the board inside the phone when plugging / unplugging.
Click to expand...
Click to collapse
You hit that on the money. I see it as a design flaw as well as a scheme to get people to buy HTC-specific accessories. But you are right, generic cables with the different connector do fit loosely and can cause issues after time if you are not gentle with it. Also, the USB connector itself on the device and internally on the solder points is poorly designed. This doesn't help.

I can sync with any cable, but it seems to be to problems:
1. If the extension is too long, it will fail.
2. If it's run by more than one USB hub it will fail. The first hub is a Toshiba docking station with a one meter cable from the laptop. The second is a D-Link powered USB hub. No matter what cable I use then it won't sync. With the cable connected to the Toshiba docking I can sync both with a regular mini USB and the original cable. Strange thing is that it only works on one of the two the front USB connections and not on one of the four at the rear! Then again Windows isn't supposed to be logical, I guess...

Normal miniusb cable works perfectly for either charging and syncing.
I even had a 7m usb cable (5m and a 2m usb extending cable), worked perfectly for either charging and syncing (I need my phone to be next to my bed, and my PC is like a few meters away from my bed).
Seriously don't know how your HD refuses to work with a cable other than the stock HD USB cable.

Hi,
are you using a custom ROM?
i used all sorts of cables, whatever happens to be lying around, infact i never use the stock one, as this is plugged it at a very inaccesable wall socket for mains charging!
generally my cables go through a hub, and then a 1m extension.
the reason i ask about the ROM is that i have flashed loads of different ROMS, and all worked fine, except one ROM (think it was topix 2.6), where it would only connect for a brief moment before auto-disconnecting. i suspect it was a 'bad flash' as they say, and so if you are using a custom ROM would suggest a re-flash. if not, you could consider a hard reset, or trying a different ROM (perhaps if it the stock ROM it has a 'bad flash' at the factory)
Tom

This thread has been hijacked (I never asked about regular mini USB versus the proprietary HTC version), but if you're asking me, I'm using the latest official HTC version (Norwegian).

mine is not picky at all...

Thank god, I checked with a mini usb that came with my external HDD and it worked perfectly...

I tried 3 other cables and none of them work apart from to charge.
I'll see if it's an issue with using my hub.

barryfell said:
I tried 3 other cables and none of them work apart from to charge.
I'll see if it's an issue with using my hub.
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Click to collapse
Have you tried updating usb drivers?

Fallen Spartan said:
Have you tried updating usb drivers?
Click to expand...
Click to collapse
No i'll try that when I get home.
Thanks

I have this issue with a specific cable on vista64, the phone only charges, but if I connect it to a Ubuntu box, I can sync, share network etc.
I think M$ is the issue in that case.

[Q] HTC P3450 USB problem

Hi,
Is anyone aware of issues with USB connections to this phone?
It is intermitent when using USB earphones or removing to use handset for calls.
Summary of problems:
USB earphones works
USB don't work
Handset only works on speaker, cannot change
USB connection to PC does not work
There is no consistency to the error.
Thanks in advance.

Should be in general, as this is not a development issue.
Checked the pins on your phone? All correct and not bent?

Pins all fine, I would say they look in order.
Cheers,
(had a lot of trouble signing up to the site to begin with as it hung on confirmation and then trouble posting a thread. Seems to be Ok today though. No more developer threads from me)

1-Try another cable
2-Try another computer
3-Change options in Settings>Connections> usb to pc
4-Change the phone

He has tried his usb cable and his headphones usb converter. Whilst its unlikely both are broken, it is a possibility I over looked. I = Fail
May also be worth giving it a quick go over with compressed air, make sure no dust etc has got in which possibly may also be causing the issue, but I guess you would have noticed that when you checked the pins.

[Q] Aftermarket USB 3.0 cables only charge, no data transfer/access in 3.0 mode

I was wondering if anyone is having similar issues with aftermarket cables.
I bought 2 cables that work fine in 2.0 for charging/data transfer.
When I put them into a 3.0 ports nothing happens, there is no prompt to access the phone, and the USB options do not appear on the phone.
I have downloaded the Samsung drivers, and tried 2 different PCs.
I have no issues using the provided Samsung cable.
Any ideas?

I haven't experienced this. Actually, I think the Samsung USB 3.0 cable that came with my phone was bad. When I used it, USB 3.0 would stay grayed out. I had another one for a portable hard drive and that one works fine with the phone. Maybe just try a different brand. These cables seem rather fragile.

LocoBaZuka said:
I was wondering if anyone is having similar issues with aftermarket cables.
I bought 2 cables that work fine in 2.0 for charging/data transfer.
When I put them into a 3.0 ports nothing happens, there is no prompt to access the phone, and the USB options do not appear on the phone.
I have downloaded the Samsung drivers, and tried 2 different PCs.
I have no issues using the provided Samsung cable.
Any ideas?
Click to expand...
Click to collapse
I purchased a 9ft Amazon Basics USB 3.0 cable and all is well. Connecting through a USB 3.0 port, my device was immediately recognized, and I had no problem transferring data files to and from the device.
My only guess would have been to ensure that your PC's USB 3.0 drivers are installed in order for the ports to work properly. Since you're not having any issues with the stock cable, I'm not really sure.
I don't know if it'll make a difference in this case, but I have USB Debugging enabled.

I have all of the drivers update and USB debugging. Think I just got some shoddy cables.
Sent from my SM-N900V using xda app-developers app

I have the same issue. When i use my Samsung cable nothing Happens, But when I use the one from Extenal HD it works Perfect

jncokilla said:
I have the same issue. When i use my Samsung cable nothing Happens, But when I use the one from Extenal HD it works Perfect
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Click to collapse
I called Samsung and eventually after explaining what a micro USB 3.0 cable is and how it is supposed to work, and how it is not working, they finally gave me a place to send the cable and they will supposedly send me a replacement. I'm not holding my breath though. I think I would have had better luck addressing the envelope to "The Twilight Zone."
Sent from my SM-N900V using xda app-developers app

If your 3.0 charger charges fine but is not recognized when plugged into a port I'd check the the port drivers and make sure they are up to date. But first plug into all of your ports. It could be that not all of the ports on your lap/desk top are usb 3.0 friendly. And I've seen instances where if the device has not yet been recognized it will not pick up the device theough a usb 3.0 link. So maybe first get your note recognized by using a 2.0 connector then backdoor with the 3.0 and see what happens.
samsung test all of their cords before they leave manufacturing so getting a dud is very unlikely yet not impossible.
As for the aftermarket cords I normally stick to belkin. Best build quality for a fair price.

ManOfBusiness said:
If your 3.0 charger charges fine but is not recognized when plugged into a port I'd check the the port drivers and make sure they are up to date. But first plug into all of your ports. It could be that not all of the ports on your lap/desk top are usb 3.0 friendly. And I've seen instances where if the device has not yet been recognized it will not pick up the device theough a usb 3.0 link. So maybe first get your note recognized by using a 2.0 connector then backdoor with the 3.0 and see what happens.
samsung test all of their cords before they leave manufacturing so getting a dud is very unlikely yet not impossible.
As for the aftermarket cords I normally stick to belkin. Best build quality for a fair price.
Click to expand...
Click to collapse
I have tried everything.
I plugged into 2.0 and the 3 options pop up to select a mode where 3.0 is grayed out. That menu closes when you unplug.
If you lock your phone while in this menu, you can change the port, unlock the phone and the menu is still there, but it will not allow me to select 3.0.
I have 2 3.0 ports on my laptop, 1 on the docking station, and 1 on my standalone.
None of them work with the aftermarket cable. I will take it as a loss as I really only need them for charging away from home.

LocoBaZuka said:
I have tried everything.
I plugged into 2.0 and the 3 options pop up to select a mode where 3.0 is grayed out. That menu closes when you unplug.
If you lock your phone while in this menu, you can change the port, unlock the phone and the menu is still there, but it will not allow me to select 3.0.
I have 2 3.0 ports on my laptop, 1 on the docking station, and 1 on my standalone.
None of them work with the aftermarket cable. I will take it as a loss as I really only need them for charging away from home.
Click to expand...
Click to collapse
That is indeed odd. Im not sure what to tell you. Hopefully someone will chime in and be of more assistance.

Try changing your network connections. Using usb3.0 puts on airplane mode. If u have wifi on or something it'll show greyed out. It might not be wifi but it's something similar. Saw the greyed out 3.0 the other day and changed a setting on my phone and it came back. Hope it helps.
Sent from my SM-N900V using Tapatalk

I am having the same issue. I have 2 white usb 3.0 cables that I bought online from china via ebay. They were supposed to be USB 3.0 compatible and they look similar to the original stock cable.
When I use the stock cable w/ my usb3.0 port in rear of motherboard, the phone prompts me to enable USB 3.0 mode. When I use either generic cable, it will only function in USB 2.0 mode (I get no prompt for 3.0).
I am running DarthStalker Note 3 Version 6 and 3.4.0_Compulsion Kernel_7.0 on Tmobile version Note 3
I am willing to sacrifice (cut open) one of my generic cables if anyone thinks they can help diagnose the exact cause

I am having issues finding an extra USB 3.0 cable that performs to the level of the one that came with my phone. (My OEM cable works great)
I think the issue is that the 3rd party cables use cheap, thin wire. They can put a micro USB 3.0 tip on it... but the thin wires can't carry the bandwidth.
This is most plainly noticeable by downloading an app that shows the current flow while charging. Try downloading "Galaxy Charging Current *Lite*" and charge your phone through various combinations of
cable (USB2, USB3, OEM, 3rd party)
receptacle (1A, 2A, OEM, 3rd Party),
USB port (USB2, USB3, motherboard, adaptor card)
...etc. Even wireless charging, if you're equipped.
(It should also be noted that the phone will throttle the current flow as it gets closer to full. You'll get higher flow at 30% than 76% or 96%... so keep this in mind as you try different configurations.)
I've found that I got the best current flow (1800mA) using the Samsung USB3 cable, connected to a powered USB3 hub's charging port (no data, just power). This would charge our 3200 mAH battery from 0 - 100% in about 2 hours. When I swapped in a cheap Amazon cable (CableMatters brand)... the current flow dropped to about 800mA... or 4 hours. I emailed CableMatters, and they confirmed that it's a design issue, and that the wires are thin. They were pretty plain about admitting it... and then told me to return the cables to Amazon.
I'm posting all of this useful information not only to be helpful... but also to ask for help. Has anyone found a suitable replacement for the OEM cable? I'm looking for a charging cable... I'm looking for thicker-gauge wires capable of sustaining high current flow.
Any help here? Thanks!

If you are not getting 3.0 speeds then it's not a 3.0 cable. There are many fakes on ebay and amazon.
Only buy Amazon Basics or Samsung branded cables sold by Amazon OR Samsung.
Sent from my SM-N900V using XDA Premium 4 mobile app

Checking if the USB port is working properly

I've got a Seek Thermal CompactXR infra-red camera that I bought recently and since it has a micro-usb connector and the 6P has a usb-c connector it needs an adaptor. Got the recommended one by Seek - VicTsing - but it does not work, the camera will no connect to the phone.
The camera works fine, I've used it on the girlfriend's phone.
I've also got a small usb inspection camera that runs off a micro-usb port on a mobile phone, but it too doesn't work on my 6P.
So I'm beginning to think that something isn't working properly with the usb port on my phone, not sure if it's a physical problem or something in the soft/firmware set-up that I need to click or unclick, etc.
Any ideas on how I can fully check that the usb port is working on the phone please?

Anyone?

Make sure you use a compatible USB-C to micro USB adapter. Not all of them will work properly. I also remember something about Google didn't want adapters to work, that's why you'll need a cable I think. What kind of adapter are you using?

As mentioned in my post, it's a VicTsing and is recommended by Seek. It's a USB-C to Micro USB converter.

Samsung USB-C Cable is Unique?

TLDR: I am only able to achieve a stable data connection using the Samsung usb-c cable that came with the phone. I've had my S8+ since the first day it was available in the US, Apr 21. And I've had this problem since that day.
Details:
When I plug my phone into a computer (transfer files, etc) or my car (Android Auto), it always works fine with the Samsung cable. It almost never works with any other usb-c cable I've tried, seeming to succeed only if the cable sits just right in the port. If it happens to work, and I move the phone/cable at all, it stops. On a computer, the "you plugged in a device" dialog pops up over and over again really fast (1 hertz).
I've tried it with both usb 2.0 and 3.0 ports on a couple towers and 3+ laptops
I've tried at least 3 different kinds of cables and at least 10 total cables. The cables don't sit loosely in the port or anything. They fit snug and hold fast, as I've come to appreciate about usb-c.
The other cables all work fine with other usb-c devices I have -- Pixel phone, Nexus 6p, Nexus 5x, Chromebooks, Nintendo Switch controllers
Charging works fine 90-95% of the time with other cables. When it fails, it slow charges, saying "Ensure the cable is plugged in properly" or something like that
I see articles online encouraging purchase of all kinds of non-Samsung usb-c cables to use with the S8
I would conclude the port is loose, but the cables all fit snugly, and the Samsung cable *always* works. I don't have to wiggle it in the port or anything--no effort at all.
This hasn't been a big deal for me until this week. I have usb-c cables all over the place I can charge with, and I carry the Samsung cable in my backpack for when I need a data connection. But now I have a car with Android Auto, and want to keep a valid cable in there.
Has anyone else experienced this? I searched around some, but couldn't find anything.

I'm using three different brands of type-C usb cables, micro usb cable+included adapter (micro usb to C). All are working fine.

jamesoguntebi said:
TLDR: I am only able to achieve a stable data connection using the Samsung usb-c cable that came with the phone. I've had my S8+ since the first day it was available in the US, Apr 21. And I've had this problem since that day.
Details:
When I plug my phone into a computer (transfer files, etc) or my car (Android Auto), it always works fine with the Samsung cable. It almost never works with any other usb-c cable I've tried, seeming to succeed only if the cable sits just right in the port. If it happens to work, and I move the phone/cable at all, it stops. On a computer, the "you plugged in a device" dialog pops up over and over again really fast (1 hertz).
I've tried it with both usb 2.0 and 3.0 ports on a couple towers and 3+ laptops
I've tried at least 3 different kinds of cables and at least 10 total cables. The cables don't sit loosely in the port or anything. They fit snug and hold fast, as I've come to appreciate about usb-c.
The other cables all work fine with other usb-c devices I have -- Pixel phone, Nexus 6p, Nexus 5x, Chromebooks, Nintendo Switch controllers
Charging works fine 90-95% of the time with other cables. When it fails, it slow charges, saying "Ensure the cable is plugged in properly" or something like that
I see articles online encouraging purchase of all kinds of non-Samsung usb-c cables to use with the S8
I would conclude the port is loose, but the cables all fit snugly, and the Samsung cable *always* works. I don't have to wiggle it in the port or anything--no effort at all.
This hasn't been a big deal for me until this week. I have usb-c cables all over the place I can charge with, and I carry the Samsung cable in my backpack for when I need a data connection. But now I have a car with Android Auto, and want to keep a valid cable in there.
Has anyone else experienced this? I searched around some, but couldn't find anything.
Click to expand...
Click to collapse
It's a big I aqh3 I'm 99.9% positive. My MacBook pro power cable is as good as they come but it flaps like 3x then just says fail on my phone screen despite it working fine lol. It does not do this on for example the eng rom for root

I bought 3 type c cables from 3 different manufucturers. Only one of them doesnt work as advertised. Whenever i plug the phone with the cable the humidity sensor is switched on and it tells me the phone port is wet and i can not charge. Cant fidn any logical explanation but thats what i get

jamesoguntebi said:
TLDR: I am only able to achieve a stable data connection using the Samsung usb-c cable that came with the phone. I've had my S8+ since the first day it was available in the US, Apr 21. And I've had this problem since that day.
Details:
When I plug my phone into a computer (transfer files, etc) or my car (Android Auto), it always works fine with the Samsung cable. It almost never works with any other usb-c cable I've tried, seeming to succeed only if the cable sits just right in the port. If it happens to work, and I move the phone/cable at all, it stops. On a computer, the "you plugged in a device" dialog pops up over and over again really fast (1 hertz).
I've tried it with both usb 2.0 and 3.0 ports on a couple towers and 3+ laptops
I've tried at least 3 different kinds of cables and at least 10 total cables. The cables don't sit loosely in the port or anything. They fit snug and hold fast, as I've come to appreciate about usb-c.
The other cables all work fine with other usb-c devices I have -- Pixel phone, Nexus 6p, Nexus 5x, Chromebooks, Nintendo Switch controllers
Charging works fine 90-95% of the time with other cables. When it fails, it slow charges, saying "Ensure the cable is plugged in properly" or something like that
I see articles online encouraging purchase of all kinds of non-Samsung usb-c cables to use with the S8
I would conclude the port is loose, but the cables all fit snugly, and the Samsung cable *always* works. I don't have to wiggle it in the port or anything--no effort at all.
This hasn't been a big deal for me until this week. I have usb-c cables all over the place I can charge with, and I carry the Samsung cable in my backpack for when I need a data connection. But now I have a car with Android Auto, and want to keep a valid cable in there.
Has anyone else experienced this? I searched around some, but couldn't find anything.
Click to expand...
Click to collapse
I experience the same problem. I haven’t tried the original cable. I just gave up on PC cable cause I never really needed it. I just wanted to use my usb c desktop connector to feel cool since usb c isn’t popular on a desktop yet. But yea constant disconnects unless you plug it without moving it, a slight wind can blow and cause it to disconnect. If the OEM cable works no problem, I’ll just buy one from a4c android store or amazon.
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