Database Users

Is the HD extremely picky on USB connections?

I have used several WM phones before this, the two last were Atom and Atom Life. But this phone does not want to play ball with the USB extension cables I've been using all the time. First: No, the cables are all right: I can still sync my Atom Life without any problems. And I have used the original USB cable for the HD that comes with the box at the end (even though I've heard that syncing works just as well with a regular mini USB).
But neither a 3 m long extension cable (which is well below the 5 m USB limit) nor plugging it into a USB hub helps. Sometimes I can get a bit further with unticking the "advanced network" part of the USB to PC connection. But not allways. Has anybody here found a solution to that or even had the same problem?

Mine works fine on a Belkin 5 metre extension cable.

I can only sync with the cable that came with the phone. Other mini USB cables (ones that fit but are a different shape) only charge.

barryfell said:
I can only sync with the cable that came with the phone. Other mini USB cables (ones that fit but are a different shape) only charge.
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r u serious?! damn..!!! i've never tried it with the HD. my touch pro used to work perfectly with non-factory mini usb cable...

This happened to my HD.
Phone call to orange later and they insisted on replacing it under insurance.
All they wanted to check was whether the HD and PC would sync. I told them no and the response from the script that they have to work through, was that the phone is marked as "broke" and needs replacing.
In my case I suspect that the USB port may have been damaged when the car charger cable was pulled out accidently in the car with some force. Seems that they are a little delicate, especially with none HTC cables (i.e. without the odd shaped plug with only one corner truncated). I have read that non HTC ones fit a little less snug and can put stress on the board inside the phone when plugging / unplugging.

nickallison said:
Seems that they are a little delicate, especially with none HTC cables (i.e. without the odd shaped plug with only one corner truncated). I have read that non HTC ones fit a little less snug and can put stress on the board inside the phone when plugging / unplugging.
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Click to collapse
You hit that on the money. I see it as a design flaw as well as a scheme to get people to buy HTC-specific accessories. But you are right, generic cables with the different connector do fit loosely and can cause issues after time if you are not gentle with it. Also, the USB connector itself on the device and internally on the solder points is poorly designed. This doesn't help.

I can sync with any cable, but it seems to be to problems:
1. If the extension is too long, it will fail.
2. If it's run by more than one USB hub it will fail. The first hub is a Toshiba docking station with a one meter cable from the laptop. The second is a D-Link powered USB hub. No matter what cable I use then it won't sync. With the cable connected to the Toshiba docking I can sync both with a regular mini USB and the original cable. Strange thing is that it only works on one of the two the front USB connections and not on one of the four at the rear! Then again Windows isn't supposed to be logical, I guess...

Normal miniusb cable works perfectly for either charging and syncing.
I even had a 7m usb cable (5m and a 2m usb extending cable), worked perfectly for either charging and syncing (I need my phone to be next to my bed, and my PC is like a few meters away from my bed).
Seriously don't know how your HD refuses to work with a cable other than the stock HD USB cable.

Hi,
are you using a custom ROM?
i used all sorts of cables, whatever happens to be lying around, infact i never use the stock one, as this is plugged it at a very inaccesable wall socket for mains charging!
generally my cables go through a hub, and then a 1m extension.
the reason i ask about the ROM is that i have flashed loads of different ROMS, and all worked fine, except one ROM (think it was topix 2.6), where it would only connect for a brief moment before auto-disconnecting. i suspect it was a 'bad flash' as they say, and so if you are using a custom ROM would suggest a re-flash. if not, you could consider a hard reset, or trying a different ROM (perhaps if it the stock ROM it has a 'bad flash' at the factory)
Tom

This thread has been hijacked (I never asked about regular mini USB versus the proprietary HTC version), but if you're asking me, I'm using the latest official HTC version (Norwegian).

mine is not picky at all...

Thank god, I checked with a mini usb that came with my external HDD and it worked perfectly...

I tried 3 other cables and none of them work apart from to charge.
I'll see if it's an issue with using my hub.

barryfell said:
I tried 3 other cables and none of them work apart from to charge.
I'll see if it's an issue with using my hub.
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Click to collapse
Have you tried updating usb drivers?

Fallen Spartan said:
Have you tried updating usb drivers?
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Click to collapse
No i'll try that when I get home.
Thanks

I have this issue with a specific cable on vista64, the phone only charges, but if I connect it to a Ubuntu box, I can sync, share network etc.
I think M$ is the issue in that case.

HD2's data cable.. is it micro USB?

I can't seem to find a usb to "whatever it is" wire selling..
is it a standard micro USB port?

leobox1 said:
I can't seem to find a usb to "whatever it is" wire selling..
is it a standard micro USB port?
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Click to collapse
yes... u r rite... itz a MICRO USB...

But it can't supply power to a USB device, so it can't be used like a PC USB port. It's only good for recharging and syncing.

so if i want to buy an additional wire, i look for a USB to MICRO USB wire right? no need to buy from HTC right?
cause i saw one usb that is smaller but it doesn't fit.. is there a MINI USB port too?
am confused

Stephen Selby said:
But it can't supply power to a USB device, so it can't be used like a PC USB port. It's only good for recharging and syncing.
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Erm yes it can,

Actually better take the device with you. Sellers here told me there is like 7 different very similar connectors. However this one should be the standard micro USB, which is supposed to be universal charger/sync cable in the future (at least in EU).
And yes, of course, there is mini USB. And there even are more versions of mini USB, for example HTC used their own.

You had better use HTC cables. HD2 is microusb, but not all microusb cables are good for HD2. Like iPhone, it takes a large charging current, and many no brand cables cannot do it. I've got a third party cable that syncs only, but if charged from the PC, the HD2 will say that the charging current is too small. Battery actually drops when I connect HD2 to PC using this cable (because my options set it that backlight is always on when HD2 is connected). Other combinations are OK:
original cable + AC plug: charging OK
original cable + PC: charging OK
third party cable + AC plug: charging OK
third party cable + PC: "insufficient charging current"

Be careful with cables- you'd be better to buy the genuine HTC version.
Many USB/MicroUSB cables are for charging only, and don't have the data pins connected. Thats OK if you just want to charge it while you are away from your main PC or power supply.
You can also buy a miniUSB/MicroUSB adapter for charging using and older miniSUB charger, but again these don't have the data pins connected.

I bought a number of 3rd party USB to microUSB cables a month ago for sync and charging (office, PC, bedside charging), so far so good... no issues (maybe I'm lucky). The OmniaII uses the same connector, so I'm using the HTC car charger to charge both.

I bought Nokia's cable (for E71,N97,etc.) and it work just fine with charging from laptop. much cheaper than HTC in here.

if you are going for the cheapo option...
http://shop.ebay.co.uk/?_from=R40&_trksid=m38&_nkw=MICRO+USB+SYNC%26+CHARGE+CABLE+for+HTC+HD2+HD+2+Leo+T8585
i got a couple from ebay - arrived the next day. - charge/sync fine.

charger from iPhone
The iPhone charger coud be used for charging HD2. Just plug the microUSB cord instead of iPhones and ... voila. The same outputs

N86-8megapixel cable doesnt work..
So I managed to leave my HTC cable at work (2 days after getting the Telstra HD2 in OZ) and now I am on 4-5 days leave from work and really want to tinker with my phone. I think I may end up having to go back to work to collect the HTC cable - as below... challenge to get non-HTC cable to work.
I found that my wife's N86-8megapixel nokia has a similar micro-usb cable.
When connected to the PC the phone starts charging and the PC does the "doo-doop" sound a "appears" to connect to the phone, but active sync cannot detect the phone \ sync.
I see others have had success with nokia cables - I am wondering if there is something wierd going on.

[Q] Aftermarket USB 3.0 cables only charge, no data transfer/access in 3.0 mode

I was wondering if anyone is having similar issues with aftermarket cables.
I bought 2 cables that work fine in 2.0 for charging/data transfer.
When I put them into a 3.0 ports nothing happens, there is no prompt to access the phone, and the USB options do not appear on the phone.
I have downloaded the Samsung drivers, and tried 2 different PCs.
I have no issues using the provided Samsung cable.
Any ideas?

I haven't experienced this. Actually, I think the Samsung USB 3.0 cable that came with my phone was bad. When I used it, USB 3.0 would stay grayed out. I had another one for a portable hard drive and that one works fine with the phone. Maybe just try a different brand. These cables seem rather fragile.

LocoBaZuka said:
I was wondering if anyone is having similar issues with aftermarket cables.
I bought 2 cables that work fine in 2.0 for charging/data transfer.
When I put them into a 3.0 ports nothing happens, there is no prompt to access the phone, and the USB options do not appear on the phone.
I have downloaded the Samsung drivers, and tried 2 different PCs.
I have no issues using the provided Samsung cable.
Any ideas?
Click to expand...
Click to collapse
I purchased a 9ft Amazon Basics USB 3.0 cable and all is well. Connecting through a USB 3.0 port, my device was immediately recognized, and I had no problem transferring data files to and from the device.
My only guess would have been to ensure that your PC's USB 3.0 drivers are installed in order for the ports to work properly. Since you're not having any issues with the stock cable, I'm not really sure.
I don't know if it'll make a difference in this case, but I have USB Debugging enabled.

I have all of the drivers update and USB debugging. Think I just got some shoddy cables.
Sent from my SM-N900V using xda app-developers app

I have the same issue. When i use my Samsung cable nothing Happens, But when I use the one from Extenal HD it works Perfect

jncokilla said:
I have the same issue. When i use my Samsung cable nothing Happens, But when I use the one from Extenal HD it works Perfect
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Click to collapse
I called Samsung and eventually after explaining what a micro USB 3.0 cable is and how it is supposed to work, and how it is not working, they finally gave me a place to send the cable and they will supposedly send me a replacement. I'm not holding my breath though. I think I would have had better luck addressing the envelope to "The Twilight Zone."
Sent from my SM-N900V using xda app-developers app

If your 3.0 charger charges fine but is not recognized when plugged into a port I'd check the the port drivers and make sure they are up to date. But first plug into all of your ports. It could be that not all of the ports on your lap/desk top are usb 3.0 friendly. And I've seen instances where if the device has not yet been recognized it will not pick up the device theough a usb 3.0 link. So maybe first get your note recognized by using a 2.0 connector then backdoor with the 3.0 and see what happens.
samsung test all of their cords before they leave manufacturing so getting a dud is very unlikely yet not impossible.
As for the aftermarket cords I normally stick to belkin. Best build quality for a fair price.

ManOfBusiness said:
If your 3.0 charger charges fine but is not recognized when plugged into a port I'd check the the port drivers and make sure they are up to date. But first plug into all of your ports. It could be that not all of the ports on your lap/desk top are usb 3.0 friendly. And I've seen instances where if the device has not yet been recognized it will not pick up the device theough a usb 3.0 link. So maybe first get your note recognized by using a 2.0 connector then backdoor with the 3.0 and see what happens.
samsung test all of their cords before they leave manufacturing so getting a dud is very unlikely yet not impossible.
As for the aftermarket cords I normally stick to belkin. Best build quality for a fair price.
Click to expand...
Click to collapse
I have tried everything.
I plugged into 2.0 and the 3 options pop up to select a mode where 3.0 is grayed out. That menu closes when you unplug.
If you lock your phone while in this menu, you can change the port, unlock the phone and the menu is still there, but it will not allow me to select 3.0.
I have 2 3.0 ports on my laptop, 1 on the docking station, and 1 on my standalone.
None of them work with the aftermarket cable. I will take it as a loss as I really only need them for charging away from home.

LocoBaZuka said:
I have tried everything.
I plugged into 2.0 and the 3 options pop up to select a mode where 3.0 is grayed out. That menu closes when you unplug.
If you lock your phone while in this menu, you can change the port, unlock the phone and the menu is still there, but it will not allow me to select 3.0.
I have 2 3.0 ports on my laptop, 1 on the docking station, and 1 on my standalone.
None of them work with the aftermarket cable. I will take it as a loss as I really only need them for charging away from home.
Click to expand...
Click to collapse
That is indeed odd. Im not sure what to tell you. Hopefully someone will chime in and be of more assistance.

Try changing your network connections. Using usb3.0 puts on airplane mode. If u have wifi on or something it'll show greyed out. It might not be wifi but it's something similar. Saw the greyed out 3.0 the other day and changed a setting on my phone and it came back. Hope it helps.
Sent from my SM-N900V using Tapatalk

I am having the same issue. I have 2 white usb 3.0 cables that I bought online from china via ebay. They were supposed to be USB 3.0 compatible and they look similar to the original stock cable.
When I use the stock cable w/ my usb3.0 port in rear of motherboard, the phone prompts me to enable USB 3.0 mode. When I use either generic cable, it will only function in USB 2.0 mode (I get no prompt for 3.0).
I am running DarthStalker Note 3 Version 6 and 3.4.0_Compulsion Kernel_7.0 on Tmobile version Note 3
I am willing to sacrifice (cut open) one of my generic cables if anyone thinks they can help diagnose the exact cause

I am having issues finding an extra USB 3.0 cable that performs to the level of the one that came with my phone. (My OEM cable works great)
I think the issue is that the 3rd party cables use cheap, thin wire. They can put a micro USB 3.0 tip on it... but the thin wires can't carry the bandwidth.
This is most plainly noticeable by downloading an app that shows the current flow while charging. Try downloading "Galaxy Charging Current *Lite*" and charge your phone through various combinations of
cable (USB2, USB3, OEM, 3rd party)
receptacle (1A, 2A, OEM, 3rd Party),
USB port (USB2, USB3, motherboard, adaptor card)
...etc. Even wireless charging, if you're equipped.
(It should also be noted that the phone will throttle the current flow as it gets closer to full. You'll get higher flow at 30% than 76% or 96%... so keep this in mind as you try different configurations.)
I've found that I got the best current flow (1800mA) using the Samsung USB3 cable, connected to a powered USB3 hub's charging port (no data, just power). This would charge our 3200 mAH battery from 0 - 100% in about 2 hours. When I swapped in a cheap Amazon cable (CableMatters brand)... the current flow dropped to about 800mA... or 4 hours. I emailed CableMatters, and they confirmed that it's a design issue, and that the wires are thin. They were pretty plain about admitting it... and then told me to return the cables to Amazon.
I'm posting all of this useful information not only to be helpful... but also to ask for help. Has anyone found a suitable replacement for the OEM cable? I'm looking for a charging cable... I'm looking for thicker-gauge wires capable of sustaining high current flow.
Any help here? Thanks!

If you are not getting 3.0 speeds then it's not a 3.0 cable. There are many fakes on ebay and amazon.
Only buy Amazon Basics or Samsung branded cables sold by Amazon OR Samsung.
Sent from my SM-N900V using XDA Premium 4 mobile app

USB C cable question

Just wondering before I buy a oneplus 2 does the cable work on every other USB charger plug like all android phones? I'll have to order a non UK plug but if I don't even need to use the supplies charger and can just plug the cable into another one it'll be perfect

It should work, though charging speed may vary and might cause eventual damage to the OP2's battery.

rosswaa said:
Just wondering before I buy a oneplus 2 does the cable work on every other USB charger plug like all android phones? I'll have to order a non UK plug but if I don't even need to use the supplies charger and can just plug the cable into another one it'll be perfect
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Click to collapse
Yeah seems to work on any that I have tried. I have tried it on at least 5 different chargers with different USB leads and a Type C adapter for the leads. Just varies the charging times.
http://www.ebay.com.au/itm/USB-Type...onverter-BU-/252059732551?hash=item3aafee4a47

Tablet micro USB issue possibly

Hello recently I notice that when I plug the tablet in to my computer or through otg USB for data transfer it doesn't connect. However when I plug it in to for power to charge not charge s no problem. I fix it before thougt it was the electrical tape input over the speakers for good contact since I was having connection issue there. Any help would be great.

ave you tried using another micro usb cable? I have troubles to connect my N7 to pc with original cable but it works for charging fine aswell. I just use my phone cable to transfer files.

I have two other cables and they all do the same as well. Even when use otg with a USB it doesn't light up or shows up as working. Can anyone help me to were it may it the issue inside the tablet. Maybe a loose ground or somewhere. Just need the area where it may be the issue. Also maybe a website or eBay user you have used to replace the charging port with 3.5 mm audio jack since . preferably on eBay. Hope someone can help me out there.

There aren't many things that can go wrong. In the 2012 N7 (and many other devices) there are basically three possibilities:
- the USB cables (if you got multiple cheap cables, you may have multiple bad cables - I got two Monoprice cables a few years ago and they lost their snug fit within a year, they still work but I need to let the cord hang off the side of a table if I do not want the data or power connection to break. The original cable still works perfectly in any orientation)
- the USB port on the device (could be from wear or pulling/angling/torquing whatever is plugged in the USB port. You could theoretically buy an identical USB connector and replace the connector only, which is what people do with the 2013 N7 since the USB/power board assembly can cost over $100 to replace)
- the USB/audio ribbon cable being loose or broken, most likely at the motherboard connector for the 2012 model. If you want to replace that, the 2012's flex cable is relatively cheap at around $15

USB Port
I have replaced the USB port on my 2012 three times so far. They just seem to wear out, and this is without excessive use or abuse. I maybe should start buying them in bulk. They are only $* on Amazon.