Disconnecting / crashing and failing of storage via usb [Windows] - Samsung Galaxy S10+ Questions & Answers

Hey guys,
I am having major usb storage issues.
copying files to phone mostly aborts or gets stuck
the green loading bar on top of windows explorer is running and loading hours when I click on folders. But sometimes it works totally normal
sometimes I get the message that the device stopped working but the phone works well
I have to re-plug the phone many times to copy files
when I try to go back a folder the window sometimes freezes
On my phone everything works fine with the storage.
Also every other device works fine on my computer.
What can it be? What can I do to fix it?

Cable or usb port @ fault

Related

Android File Transfer Problems

when trying to transfer files from my mac onto my N4 using android file transfer (im on a mac) at first the device will load and then maybe after 5 seconds or less it will disconnect and reconnect for about 1 second on and off. it makes it really annoying to put roms onto the devices storage because i am able to start the transfer then after the 5 seconds it disconnects and the transfer fails. i know the usb works and everything because adb works fine. this happens on every rom/kernel i have tried. any ideas?

[Mysteriously solved] Can't transfer files to/from internal storage via USB

Hello. Today I wanted to transfer a movie from my PC to my N7 aaaand... something has happened.
When I go to my internal storage on my PC it doesn't show the blue bar below the name that tells how much free space I have: http://i.imgur.com/kOSjhb3.jpg
When I try to copy a file from the internal storage to the PC it says "Undefined error"
http://i.imgur.com/AZrgG8Y.jpg
And when I try to copy a file from the PC to the internal storage it shows that it's copying but the bar doesn't move and after 5-10 mins it says "The device has either stopped responding or has been disconnected."
http://imgur.com/OuthPXg (this pic was taken from Google images, I think the person who captured it had the same problem :cyclops
I tried with USB debugging on and off, redownloading and reinstalling drivers, rebooting - nothing.
I did a clean install with the Android 4.3 factory image a couple of days ago but I don't see how that can be a problem because yesterday I copied a bunch of avi. files to my tablet and today it just doesn't want to do that. *sigh* technology...
Have you tried using ADB to push or pull?
I have problems copying only if I'm not using the original N7 cable. Using the original cable, I get fast, reliable read/write throughput between my N7 and pc. I have one 3rd party cable that when I use it to copy from pc to N7 the 'copying' window comes up, but doesn't show the file copying and eventually hangs, but the file does copy and appears on the N7.
Username invalid said:
Have you tried using ADB to push or pull?
Click to expand...
Click to collapse
What ?
And I am using the original USB cable
http://forum.xda-developers.com/showthread.php?t=2141817
Username invalid said:
http://forum.xda-developers.com/showthread.php?t=2141817
Click to expand...
Click to collapse
Well that's great but I wanna fix this. My little brother won't know how to use this.
Ok I just checked now and it everything was ok. I have no idea what happened but now everything seems to be working fine, I am transfering my movie now

[SOLVED] This device has either stopped responding or has been disconnected.

Whenever I plug in my S4, it seems fine. Drivers are installed correctly since I rooted fine and that also means the USB is fine.
The problem arises when I try to copy any file to my phone. It plugs in, allows me to switch it between Camera (PTP) and Media Device (MTP). I have tried turning USB Debugging on and off when transferring files and on both Camera and Media Device.
When I copy a device into any folder or the main card or phone directory, it starts copying, the green bar stops and then after a second the following message comes up:
"This device has either stopped responding or has been disconnected."
It allows me to Stop copying or Skip this file... which is the only file.
Any ideas on what is causing this and what I could do to try and fix it?
Use a different cable or usb port. Something is causing the phone to stop communicating with the computer. Also, make sure you don't have any power saving features enabled that may be turning of power to the usb port in Windows.
I've tried that and it still has the same issue.
Just unrooted and performed a factory reset. My phone is totally stock and doesn't allow me to copy any files onto it.
Does anyone have any idea?
[SOLVED]
Solved this by taking out my SD card, restarting my phone, putting the SD card back in and formatting it.
You can format by going into Settings > More > Storage > (Scroll to bottom) Format SD Card
That's right, it was not easy to find... Thanks!
cruise350 said:
Use a different cable or usb port. Something is causing the phone to stop communicating with the computer. Also, make sure you don't have any power saving features enabled that may be turning of power to the usb port in Windows.
Click to expand...
Click to collapse
Effectively, you have to turn off the ENERGIE ECO on your Tablet.
another way to see that the SDCARD is not responding, is to browse inside the Folders. They seems to be empty.
regards:good:
connection problem solved
FeversMirrors said:
Whenever I plug in my S4, it seems fine. Drivers are installed correctly since I rooted fine and that also means the USB is fine.
The problem arises when I try to copy any file to my phone. It plugs in, allows me to switch it between Camera (PTP) and Media Device (MTP). I have tried turning USB Debugging on and off when transferring files and on both Camera and Media Device.
When I copy a device into any folder or the main card or phone directory, it starts copying, the green bar stops and then after a second the following message comes up:
"This device has either stopped responding or has been disconnected."
It allows me to Stop copying or Skip this file... which is the only file.
Any ideas on what is causing this and what I could do to try and fix it?
Click to expand...
Click to collapse
i was getting the same problem,so i uninstalled the driver and then connected the mobile .
secondly i also have installed wondershare mogile go on my mobile and pc , so when i connected my mobile to pc after uninstalling the driver the mobile go pop up came up for usb installation and it asked for installing the usb driver for mobile go ,it asked me to swithonn the usb debugging ,and it installed the driver then it just worked fine .
may be it was a mobile go problem (any software) or Driver Problem but it helped so no need to format,reset or remove your card . just try this and tell wat helped.thank you.
This is a Driver Problem.
All I had to do was plug the usb cable into the usb port that i installed the device to. My PC won't read the phone right from any other USB port. I hope this helps
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
it didn't work for me
you have to fix permissions
it happened to me on my gt-n7100 (Galaxy Note II ) with android 4.4.2, you have to install TWRP (Team Win Recovery Project see how then reboot into recovery select ''advanced'' hen ''Fix Permissions'' that worked for me
you can use chmod to fix this it works too
hudtwalcker said:
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
Click to expand...
Click to collapse
:good::good::good:thanks a lot bruh, here i was thinkin i did somethin wrong on my phone but it was the file that had the problem, and the reason for the error
midoucaca said:
it happened to me on my gt-n7100 (Galaxy Note II ) with android 4.4.2, you have to install TWRP (Team Win Recovery Project see how then reboot into recovery select ''advanced'' hen ''Fix Permissions'' that worked for me
you can use chmod to fix this it works too
Click to expand...
Click to collapse
!!!
This did it for me. I already had TWRP installed and after quickly doing this I was able to copy to/from my SD card. It also fixed the problems I was having copying/moving things from internal storage to the SD card using ES.
FYI, It also caused XPosed to break until I rebooted again.
THANKS SO MUCH!
Doing this now, thanks so much! Wonder why that happens.
Didn't work unfortunately. Other files seem to be moving over just fine. All except this 1.6GB file (checked space, that's not the issue), where I cannot send either to Internal or SD Card. Maybe it's a corrupt file?
JJ
eNonsense said:
!!!
This did it for me. I already had TWRP installed and after quickly doing this I was able to copy to/from my SD card. It also fixed the problems I was having copying/moving things from internal storage to the SD card using ES.
FYI, It also caused XPosed to break until I rebooted again.
THANKS SO MUCH!
Click to expand...
Click to collapse
hudtwalcker said:
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
Click to expand...
Click to collapse
Yeah! Exactly! I was trying to copy an unfinished movie that was still downloading in torrent. It was stuck at 98.8% and it was playing fine in my computer. Only this file was not copying in my phone. and anyways i couldn't get it to my phone because it never downloaded 100% due to lack of peers, and i could copy other files. This means MTP mode does not allow to copy corrupt or half files and there is no mass transfer mode now a days...
---------- Post added at 08:53 PM ---------- Previous post was at 08:52 PM ----------
I was able to copy the unfinished file by mounting External SD in TWRP btw....
FeversMirrors said:
Whenever I plug in my S4, it seems fine. Drivers are installed correctly since I rooted fine and that also means the USB is fine.
The problem arises when I try to copy any file to my phone. It plugs in, allows me to switch it between Camera (PTP) and Media Device (MTP). I have tried turning USB Debugging on and off when transferring files and on both Camera and Media Device.
When I copy a device into any folder or the main card or phone directory, it starts copying, the green bar stops and then after a second the following message comes up:
"This device has either stopped responding or has been disconnected."
It allows me to Stop copying or Skip this file... which is the only file.
Any ideas on what is causing this and what I could do to try and fix it?
Click to expand...
Click to collapse
I've changed the file type which was a (.zip) to a (.mp3) and transferred the file. It worked.
hudtwalcker said:
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
Click to expand...
Click to collapse
This is the answer to this thread!
Guys this is dumb but instead of moving the file that wasn't working onto my SD card, I just moved it to my phone and it worked the first time.
Another fix - go to usb options, set to use as USB 3.0 device
Since this is the first thread that seems to come up when I googled the issue, I'll post the fix here...
though I'm on a Galaxy S5, not the S4. I'm guessing it's the same deal.
When I plugged in with USB and tried to copy a 1.2 gig file, it gave me the error message, though many large files had worked in the past.
I tried a reboot, pulling the SD card, and making sure my USB hubs didn't have the "let windows shut this off to save power" option checked.
So I tried pressing the "Connected as a media device via USB" notification when I slide the notification bar down. There are 3 options, MTP, PTP, or USB 3.0.
I changed to USB 3.0 and the file copied fine, and much faster too, about 1.5 or 2 minutes for 1.2 gigs.
This actually works.... - Raj

Help with USB

Hello!
I just started having issues with my android phone and the ability to select the USB connection type (Charge, MTP, PTP, etc...)
I was getting the notification fine 10 minutes ago. But now it doesnt appear anymore....
I might have something to do with this issue.
I was trying to move files over to the phone and the file transfer froze and wasnt responding on windows PC.
I unplugged the phone and the transfer screen went away, tried to plug it in again and windows listed it as an unknown device.
Both of my windows PCs are having this problem. The USB cord still works as I have tested it on other devices. I have tried enabling USB debug mode and that didn't help.
My phone boots, all the apps seem to be working fine.
I have a samsung 64 gb micro sd inserted into the phone and it it formatted for marshmallow. (currently using this ROM: [ROM][Lux][XT1563/2] ֍ Marshmallux ֍ Stock based rom 6.0 [MPD24.65-18])
Couldnt find another post about this issue so Any help would be super.
So i figured out its something to do with windows 10.
I plugged my phone into a windows 7 pc i have and it worked as it did before.
solved
A simple restart did the trick.
Wasn't sure why this would help since i was having the issue on two windows 10 devices.
This seems like a really small problem so moderators can choose to delete this if the post is redundant.

Blank files or none at all in MTP

I'm about at my wits end with this issue and I don't know where to look for a fix.
Basically my Galaxy S6 Edge+ (SM-G928V, Android 5.1.1) will mount to my PC and I won't be able to access the files. I open the phone's drive and I usually get several unlabeled hard-drive thumbnails along with a few 0b blank files (File type: File).
In addition if I try to manually copy a file to the phone while it is in this condition I get the error dialog "The device has either stopped responding or has been disconnected." I usually use Winamp to sync files to my phone and this prevents me from doing so.
I have tried dumping the system cache to fix this to no avail.
I have done a factory reset 3 times. It fixes the problem initially for about 2 plug ins and then reverts. Anytime I want to add new music, I have to factory reset.
I have updated the portable device drivers on my computer.
I have enabled developer mode and switched from MTP to PTP back to MTP.
I have tried using a different USB cable.
I have also tried booting the phone from safemode. Didn't fix the problem
I don't know what to do anymore. I suspect the issue may be with Windows 10 itself because I can access the files fine on the phone.
I have been using Windows 10 since last summer. I have had this phone since October. This issue only appeared this past week
I have no SD card to remove, this might as well be an iPhone.
Any help would be very much appreciated.
Thank you.

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