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Hi all, I'm a new user. I've recently installed Kies on my PC but to my dismay, it could not detect the the phone no matter what I did(reinstalled Kies, restarted the phone, PC..etc..)
I've read that it is a crappy program, but without it, how can I update my phone firmware and sync my photos and files? Do I have to manually remove the SD card to transfer the file?
Appreciate some advice...
My phone won't sync with Kies but thats because I am on the JM2 firmware downloaded from the web and I've read it won't sync.
On your phone, have you plugged it in and then selected "Samsung Kies" from the popup or swipedown menu?
Let me just say don't hold your breath. I've been able to connect to my PC through Kies on and off. I've tried all the suggestions and none of them worked for me. As I said, it's completely hit and miss for me as soon as I connect the USB cable to my PC. I don't try anything different each time, it will just for what ever reason decide to connect once in a while. The problem is Samsung needs to develop a better driver. You shouldn't have to use Kies to drag stuff onto your phone. The phone should have no problem being recognized as a mass storage device. But if you don't have a driver that works all the time, then your phone doesn't even get recognized by your PC. Just one quick google on this issue will give you an idea how many people are having problems connecting to Kies/PC. This issue is too big for Samsung to ignore. I'm sure there will be an updated driver soon.
Solution to Kies problem
Hello, gizmondo.fr reported some time ago that the problem is long file extensions (over 16 characters).
You can solve it by finding and deleting all files with very long extensions from your phone. In my case, I deleted a cache of Soundhound.
I think the problem is intermittent due to the fact that the programs sometimes delete their own cache.
Radu
I had problem with usb. phone lagged and i havent notticed msg to turn of bluetooth. Try to turn off bluetooth and maybe wifi and then connect to usb.
Guys 2 things here
if you want KiES to sync you need to run the default TwLauncher that came with the phone
if you installed another launcher you can use "Home Switcher" to change back when you want to use KiES
link here http://forum.xda-developers.com/showthread.php?t=765081
now if you are still having trouble with KiES a great alternative is to use Android Manager via WiFi it's easy and totally painless
AllGamer said:
Guys 2 things here
if you want KiES to sync you need to run the default TwLauncher that came with the phone
if you installed another launcher you can use "Home Switcher" to change back when you want to use KiES
link here http://forum.xda-developers.com/showthread.php?t=765081
now if you are still having trouble with KiES a great alternative is to use Android Manager via WiFi it's easy and totally painless
Click to expand...
Click to collapse
I'm also having the same issues and I've tried countless tricks over the past 3 evenings by reading solloutions here and several other forums but without luck, I spoke to a Samsung employee and was told to try to return my unit, but I'm reluctant incase I can make it work cause otherwise I'll have to re-order screen protectors etc (I suck at putting them on and I managed to make it perfect for a change!). So hehe long story short! A list of possible remedies would be nice, another thing also, is that Android Wifi Manager a good replacement for Kies? as in being able to put on official samsung updates etc. (Even though I read countless posts about Odin I still have not the guts to try out anything outside of direct updates through the samsung apps).
The stuff I tried is as follows
1. Change USB settings so that it is not default to kies but ask on connect.
2. Mount/Unmount Internal SD card prior to connecting the device. (No external SD card installed)
3. Format internal SD Card.
4. Reset to default factory settings.
5. Reinstall Kies from a different source file (running latest version if someone can post a link of the supposedly working older version would be great!)
6. Run all the USB modes as I noticed it installs some drivers on the various options.
7. Remove the modem through device manager and reinstall it.
8. Remove Samsung Drivers and reinstall them.
9. Install the microsoft mobile center (mobile drivers)
10. Remove the drivers and re-apply the Samsung ones from a samsung.sg site posted here on site.
11. Tried various USB slots on the computer.
Any help would be appreciated, thanks in advance.
Edited: Also tried the regedit trick not sure I did it right but Regedit --> DeviceDB --> the one where there is a value of 1 I deleted.
Edited 2: I downloaded an older version (1.5.0.10024_74) and installed it after uninstalling the most recent version, and now I get bsod everytime I try to launch Kies. Agitation levels rising hehe...
I've got Kies to recognize my phone exists but now it is stuck on the "Connecting the device, please wait" popup, has been like that for the last thirty minutes, any advice?
I'm now having this problem that this fella video'd.
http://www.youtube.com/watch?v=R9hdpJPCP-k
bigc_13 said:
I've got Kies to recognize my phone exists but now it is stuck on the "Connecting the device, please wait" popup, has been like that for the last thirty minutes, any advice?
Click to expand...
Click to collapse
It is pointless waiting for it if it does not connect within a minute, just unplug it and try again, like people said, Kies is very 'hit and miss'
opensourcefan said:
I'm now having this problem that this fella video'd.
http://www.youtube.com/watch?v=R9hdpJPCP-k
Click to expand...
Click to collapse
The one time i have had a major problem with Kies, it was doing the exact same thing, the problem is some cache, or other file on your internal sd card that Kies does not like. I just went through the files and deleted the cache files and a couple of others and eventually i deleted the correct one and Kies started to work again.
Hey guys, I just registered to suggest you try the only fix that solved my connection problems.
I tried reinstalling drivers and formatting the internal SD multiple times with no success until i inserted my gf's micro sd card from her phone. Windows 7 automatically installed new drivers from the Galaxy and connected back up as normal. I disconnected the usb then removed the external SD after unmounting and has worked fine ever since.
Before you go returning your phones i suggest you uninstall all associated drivers and borrow a microSD.
Whenever I plug in my S4, it seems fine. Drivers are installed correctly since I rooted fine and that also means the USB is fine.
The problem arises when I try to copy any file to my phone. It plugs in, allows me to switch it between Camera (PTP) and Media Device (MTP). I have tried turning USB Debugging on and off when transferring files and on both Camera and Media Device.
When I copy a device into any folder or the main card or phone directory, it starts copying, the green bar stops and then after a second the following message comes up:
"This device has either stopped responding or has been disconnected."
It allows me to Stop copying or Skip this file... which is the only file.
Any ideas on what is causing this and what I could do to try and fix it?
Use a different cable or usb port. Something is causing the phone to stop communicating with the computer. Also, make sure you don't have any power saving features enabled that may be turning of power to the usb port in Windows.
I've tried that and it still has the same issue.
Just unrooted and performed a factory reset. My phone is totally stock and doesn't allow me to copy any files onto it.
Does anyone have any idea?
[SOLVED]
Solved this by taking out my SD card, restarting my phone, putting the SD card back in and formatting it.
You can format by going into Settings > More > Storage > (Scroll to bottom) Format SD Card
That's right, it was not easy to find... Thanks!
cruise350 said:
Use a different cable or usb port. Something is causing the phone to stop communicating with the computer. Also, make sure you don't have any power saving features enabled that may be turning of power to the usb port in Windows.
Click to expand...
Click to collapse
Effectively, you have to turn off the ENERGIE ECO on your Tablet.
another way to see that the SDCARD is not responding, is to browse inside the Folders. They seems to be empty.
regards:good:
connection problem solved
FeversMirrors said:
Whenever I plug in my S4, it seems fine. Drivers are installed correctly since I rooted fine and that also means the USB is fine.
The problem arises when I try to copy any file to my phone. It plugs in, allows me to switch it between Camera (PTP) and Media Device (MTP). I have tried turning USB Debugging on and off when transferring files and on both Camera and Media Device.
When I copy a device into any folder or the main card or phone directory, it starts copying, the green bar stops and then after a second the following message comes up:
"This device has either stopped responding or has been disconnected."
It allows me to Stop copying or Skip this file... which is the only file.
Any ideas on what is causing this and what I could do to try and fix it?
Click to expand...
Click to collapse
i was getting the same problem,so i uninstalled the driver and then connected the mobile .
secondly i also have installed wondershare mogile go on my mobile and pc , so when i connected my mobile to pc after uninstalling the driver the mobile go pop up came up for usb installation and it asked for installing the usb driver for mobile go ,it asked me to swithonn the usb debugging ,and it installed the driver then it just worked fine .
may be it was a mobile go problem (any software) or Driver Problem but it helped so no need to format,reset or remove your card . just try this and tell wat helped.thank you.
This is a Driver Problem.
All I had to do was plug the usb cable into the usb port that i installed the device to. My PC won't read the phone right from any other USB port. I hope this helps
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
it didn't work for me
you have to fix permissions
it happened to me on my gt-n7100 (Galaxy Note II ) with android 4.4.2, you have to install TWRP (Team Win Recovery Project see how then reboot into recovery select ''advanced'' hen ''Fix Permissions'' that worked for me
you can use chmod to fix this it works too
hudtwalcker said:
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
Click to expand...
Click to collapse
:good::good::good:thanks a lot bruh, here i was thinkin i did somethin wrong on my phone but it was the file that had the problem, and the reason for the error
midoucaca said:
it happened to me on my gt-n7100 (Galaxy Note II ) with android 4.4.2, you have to install TWRP (Team Win Recovery Project see how then reboot into recovery select ''advanced'' hen ''Fix Permissions'' that worked for me
you can use chmod to fix this it works too
Click to expand...
Click to collapse
!!!
This did it for me. I already had TWRP installed and after quickly doing this I was able to copy to/from my SD card. It also fixed the problems I was having copying/moving things from internal storage to the SD card using ES.
FYI, It also caused XPosed to break until I rebooted again.
THANKS SO MUCH!
Doing this now, thanks so much! Wonder why that happens.
Didn't work unfortunately. Other files seem to be moving over just fine. All except this 1.6GB file (checked space, that's not the issue), where I cannot send either to Internal or SD Card. Maybe it's a corrupt file?
JJ
eNonsense said:
!!!
This did it for me. I already had TWRP installed and after quickly doing this I was able to copy to/from my SD card. It also fixed the problems I was having copying/moving things from internal storage to the SD card using ES.
FYI, It also caused XPosed to break until I rebooted again.
THANKS SO MUCH!
Click to expand...
Click to collapse
hudtwalcker said:
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
Click to expand...
Click to collapse
Yeah! Exactly! I was trying to copy an unfinished movie that was still downloading in torrent. It was stuck at 98.8% and it was playing fine in my computer. Only this file was not copying in my phone. and anyways i couldn't get it to my phone because it never downloaded 100% due to lack of peers, and i could copy other files. This means MTP mode does not allow to copy corrupt or half files and there is no mass transfer mode now a days...
---------- Post added at 08:53 PM ---------- Previous post was at 08:52 PM ----------
I was able to copy the unfinished file by mounting External SD in TWRP btw....
FeversMirrors said:
Whenever I plug in my S4, it seems fine. Drivers are installed correctly since I rooted fine and that also means the USB is fine.
The problem arises when I try to copy any file to my phone. It plugs in, allows me to switch it between Camera (PTP) and Media Device (MTP). I have tried turning USB Debugging on and off when transferring files and on both Camera and Media Device.
When I copy a device into any folder or the main card or phone directory, it starts copying, the green bar stops and then after a second the following message comes up:
"This device has either stopped responding or has been disconnected."
It allows me to Stop copying or Skip this file... which is the only file.
Any ideas on what is causing this and what I could do to try and fix it?
Click to expand...
Click to collapse
I've changed the file type which was a (.zip) to a (.mp3) and transferred the file. It worked.
hudtwalcker said:
Im not sure if this thread is too old or not, just wanted to give my imput on the matter, so I ran into this issue just today but i had never had it before, turns out it was the file, I did everything I could think of : played around again with the USB port selective suspend feature and it wasnt that, plugged into other USP ports, want that, untill I tried copying something else and BINGO, the file got copied, so I tried with a folder full of different files like word, excell APK files etc...and they all went through fine, so next i tried a lange file a movie and it went though fine. the file in question was a nighlyROM apparently it was corrupt, or didnt download properly. So my suggestion is to check if you can copy or transfer other files.:good:
Click to expand...
Click to collapse
This is the answer to this thread!
Guys this is dumb but instead of moving the file that wasn't working onto my SD card, I just moved it to my phone and it worked the first time.
Another fix - go to usb options, set to use as USB 3.0 device
Since this is the first thread that seems to come up when I googled the issue, I'll post the fix here...
though I'm on a Galaxy S5, not the S4. I'm guessing it's the same deal.
When I plugged in with USB and tried to copy a 1.2 gig file, it gave me the error message, though many large files had worked in the past.
I tried a reboot, pulling the SD card, and making sure my USB hubs didn't have the "let windows shut this off to save power" option checked.
So I tried pressing the "Connected as a media device via USB" notification when I slide the notification bar down. There are 3 options, MTP, PTP, or USB 3.0.
I changed to USB 3.0 and the file copied fine, and much faster too, about 1.5 or 2 minutes for 1.2 gigs.
This actually works.... - Raj
I am not rooted. I can access my phone through Windows 10. But I cannot see all my folders. The 2 that I am having problems with are my Camera and Music folders. Some of the files are there. When I use ES File Explorer I can see and access them fine. Right now I cannot pull off any of the photos or videos I take. This all happend after upgrading to 6.0.1. I have tried 2 different cables and 2 different computers with the same results. I have made sure that USB Debugging is enabled. I also made sure that I had PTP and MTP enabled. Also upgraded to the latest 6P drivers for Windows 10. Any ideas?
I'm having this issue on 6.0. I'm thinking it was a Windows update that caused the problem rather than a Google one. Yes, I've got good drivers, stock cable, MTP. Tried on Win7/10, USB 2.0 and 3.0 The Music/Photo files/Folders are on the device, but unable to be seen via PC Explorer. If I try and copy an existing music subfolder from PC to the 6P's /Music folder, I get an error, but I can copy a folder to the 6p if it's not already there.
osetivo said:
I'm having this issue on 6.0. I'm thinking it was a Windows update that caused the problem rather than a Google one. Yes, I've got good drivers, stock cable, MTP. Tried on Win7/10, USB 2.0 and 3.0 The Music/Photo files/Folders are on the device, but unable to be seen via PC Explorer. If I try and copy an existing music subfolder from PC to the 6P's /Music folder, I get an error, but I can copy a folder to the 6p if it's not already there.
Click to expand...
Click to collapse
Same on Nexus 6P, on 6.0.1 (but not on 6.0). I'm trying to copy some photos to my PC (Windows 10) and my PC sees the DCIM folder but none of the files inside of it. I tried uninstalling and reinstalling the drivers through Nexus root toolkit but still no luck I rebooted both the phone and my PC, no luck. It does let me put files into the DCIM folder and it can see them after disconnecting and reconnecting. I also tried MTP, PTP and USB debugging and none worked. I guess I'll wait for the next Android update and keep using pushbullet.
I'm having a similar issue except not on 6.0.1. Can't view photos I've taken last Sunday but all my November photos are showing via MTP. My moto x had this same issue where recent photos wouldn't show. My PC is running Ubuntu, not Windows.
I just performed a factory reset. Windows 10 now sees both folders. Hopefully they will roll out a fix soon.
All I did was change USB from charging to File Transfer and all my folders are showing in Windows 10, fully updated and my 6p on 6.0.1, just flashed it
This solution worked for me. Clean cache and data files for the external storage app and media storage app. After rebooting, the files will be rebuilt (may take a couple of minutes) and then you will see your files again. I did it and the 1st to show up was my music folder then all of the other folders. At first, I had no folders (kind of freaked me out) but they started to show up one by one. Good luck.
https://productforums.google.com/forum/#!topic/nexus/UqQZmSd7hAg;context-place=topicsearch/6.0.1$20dcim
steelew said:
This solution worked for me. Clean cache and data files for the external storage app and media storage app. After rebooting, the files will be rebuilt (may take a couple of minutes) and then you will see your files again. I did it and the 1st to show up was my music folder then all of the other folders. At first, I had no folders (kind of freaked me out) but they started to show up one by one. Good luck.
https://productforums.google.com/forum/#!topic/nexus/UqQZmSd7hAg;context-place=topicsearch/6.0.1$20dcim
Click to expand...
Click to collapse
By doing this will you lose any of your files?
I didn't.
The 'Clean cache and data files for the external storage app and media storage app' solution worked for me on my Zenphone 2. Files didn't appeared right after reboot, took a couple minutes and they gradually showed up. Didn't lose anything.
Many thx!
Somehow digging up this "old" thread.
Tried above "Media Storage" and "External Storage" system apps data/cache wiping solution, ended up seeing even less folders/files on PC !
Real solution given today by @AzraelsKiss :
Reboot under recovery (TWRP for me, I guess other recoveries would just work the same), plug your phone into PC, all the phone's folders/files will be visible using PC file explorer just as it's an external HD !
Hello!
I just started having issues with my android phone and the ability to select the USB connection type (Charge, MTP, PTP, etc...)
I was getting the notification fine 10 minutes ago. But now it doesnt appear anymore....
I might have something to do with this issue.
I was trying to move files over to the phone and the file transfer froze and wasnt responding on windows PC.
I unplugged the phone and the transfer screen went away, tried to plug it in again and windows listed it as an unknown device.
Both of my windows PCs are having this problem. The USB cord still works as I have tested it on other devices. I have tried enabling USB debug mode and that didn't help.
My phone boots, all the apps seem to be working fine.
I have a samsung 64 gb micro sd inserted into the phone and it it formatted for marshmallow. (currently using this ROM: [ROM][Lux][XT1563/2] ֍ Marshmallux ֍ Stock based rom 6.0 [MPD24.65-18])
Couldnt find another post about this issue so Any help would be super.
So i figured out its something to do with windows 10.
I plugged my phone into a windows 7 pc i have and it worked as it did before.
solved
A simple restart did the trick.
Wasn't sure why this would help since i was having the issue on two windows 10 devices.
This seems like a really small problem so moderators can choose to delete this if the post is redundant.
Hi guys,
I know this question has been asked before but I couldn't find anything that works.
My phone gets connected to my laptop but when I try to copy files to my phone memory/SD card this error is shown after a few seconds (some times more) of copping:
"the device has either stopped responding or is disconnected"
and after that nothing can be copied.
(Error sometimes appear even when starting the copy. also with some of ports windows doesn't detect the phone at all. )
any idea how it may be fixed?
Phone model: S7 edge, Android 7, Not rooted
Here is what I have tried so far:
-restarting the phone/laptop
-installing/reinstalling the drivers
-installing/using Samsung switch
-using different usb ports
-using different cables
-using different files
-different file sizes (23MB and 800 MB, 23 MB got copied once but not the second time)
-disabling usb selective suspending from windows power options
-disabling windows firewall
-keeping the screen on/unlocked all the time
-enabling usb debugging
-unmount SD card
-closing all the apps both from recent apps and cleaning ram
-turning wifi/mobile data off (I'm just really desperate to fine a solution!)
Is there anything else left to try?
Put your device in file transfer mode