Hello!
I just started having issues with my android phone and the ability to select the USB connection type (Charge, MTP, PTP, etc...)
I was getting the notification fine 10 minutes ago. But now it doesnt appear anymore....
I might have something to do with this issue.
I was trying to move files over to the phone and the file transfer froze and wasnt responding on windows PC.
I unplugged the phone and the transfer screen went away, tried to plug it in again and windows listed it as an unknown device.
Both of my windows PCs are having this problem. The USB cord still works as I have tested it on other devices. I have tried enabling USB debug mode and that didn't help.
My phone boots, all the apps seem to be working fine.
I have a samsung 64 gb micro sd inserted into the phone and it it formatted for marshmallow. (currently using this ROM: [ROM][Lux][XT1563/2] ֍ Marshmallux ֍ Stock based rom 6.0 [MPD24.65-18])
Couldnt find another post about this issue so Any help would be super.
So i figured out its something to do with windows 10.
I plugged my phone into a windows 7 pc i have and it worked as it did before.
solved
A simple restart did the trick.
Wasn't sure why this would help since i was having the issue on two windows 10 devices.
This seems like a really small problem so moderators can choose to delete this if the post is redundant.
I'm about at my wits end with this issue and I don't know where to look for a fix.
Basically my Galaxy S6 Edge+ (SM-G928V, Android 5.1.1) will mount to my PC and I won't be able to access the files. I open the phone's drive and I usually get several unlabeled hard-drive thumbnails along with a few 0b blank files (File type: File).
In addition if I try to manually copy a file to the phone while it is in this condition I get the error dialog "The device has either stopped responding or has been disconnected." I usually use Winamp to sync files to my phone and this prevents me from doing so.
I have tried dumping the system cache to fix this to no avail.
I have done a factory reset 3 times. It fixes the problem initially for about 2 plug ins and then reverts. Anytime I want to add new music, I have to factory reset.
I have updated the portable device drivers on my computer.
I have enabled developer mode and switched from MTP to PTP back to MTP.
I have tried using a different USB cable.
I have also tried booting the phone from safemode. Didn't fix the problem
I don't know what to do anymore. I suspect the issue may be with Windows 10 itself because I can access the files fine on the phone.
I have been using Windows 10 since last summer. I have had this phone since October. This issue only appeared this past week
I have no SD card to remove, this might as well be an iPhone.
Any help would be very much appreciated.
Thank you.
Hi. I am a Windows Phone transplant. I got my Nokia 6 from Amazon and I am connecting it up via USB to put my music collection on the SD card. When I connect, it mounts as a CD and there is a setup for what looks to be the drivers there. When I run setup, nothing happens. The computer is Win 10. When I took the phone out of the box (from Amazon US), I noticed that the Amazon preloaded app took me to the Chinese Amazon site. so I think that this version is based heavily on the Chinese ROM. Does anyone have a direct link to the USB drivers for the PC? The ones I have seen on searching all look very dubious.
It was pretty cool turning this phone into an Android powered/Microsoft Services phone.
thanks
The Amazon app is just configured for Chinese. You can select another language, just go to the link next to the flag, drop down box, find the USA flag.
For the USB connection, after you connect the phone to the PC, on the phone, swipe down from the top and you should see a notification "USB *****". The "****" could be PTP, charging, MTP, etc. You want to use MTP to transfer files to the phone.
I am using MTP to connect, but has I mentioned, The phone is opening as a CD-ROM on the computer where there is a setup program with Drivers on it and it is write protected. If I try to run the setup program that it presents, Nothing happens. It starts, and gives me the Admin make changes screen, but after that nothing. This is the drivers that I think need to be on my computer to mount the phone properly to transfer files.
Mine did the same but as the previous poster said change it to mpt on the phone then in file explorer Nokia 6 appeared and when I clicked on it both the internal and sd cards showed up and I copied my music folder directly to sd card
Sent from my SM-T800 using XDA Free mobile app
I have the same issue. I tried choosing the MTP, even PTP as well, from the USB options, but still no luck in seeing the internal storage of my phone. Maybe this is a Windows 10 issue? I tried connecting my phone on my windows 8.1 PC and it worked fine. Anybody has a workaround on this?
my phone always have a pop-up ask me if I want to enable file transfer when I connect to a pc, maybe check if yours have the same pop-up.
Sent from my TA-1003 using XDA Labs
Phone does not show as drive
When I connect my Nokia 6 via USB, I get a popup asking what i want to do (charge, charge and transfer and two I can't remember at the moment). It does not show up as a (USB) drive (i.e. it is not assigned a drive letter), but among the Libraries (like Downloads, Pictures, etc.). I see the CD-ROM drive with the USB driver setup as well, but I guess you only need that when the phone does not show up right away. (Maybe on older versions of Windows?)
I can write to the phone and the SD card. I have a 64 GB Samsung class 10 card, it writes at only 12 MB/s; is that normal?
When I clicked 'Properties' on the SD Card, I saw that it was formatted as FAT32, so that explains why I can't write large (>4 GB) video files to it. Shame. Does anyone have an idea if this is ever gonna change?. I tried formatting the card to ExFat, but then the phone just says 'incompatible file system' or something like that.
Can't get access to my phone data mother internal nor external
I am using MTP to connect, but has I mentioned, The phone is opening as a CD-ROM on the computer where there is a setup program with Drivers on it and it is write protected. If I try to run the setup program that it presents, Nothing happens. It starts, and gives me the Admin make changes screen, but after that nothing happens. Pls help me guy's......
I have the same problem on Windows 8.1 x64
Nevermind, I found the solution for my device, I can't guarantee it's the same for you.
Open your settings on your phone
Go to About Phone
Repeatedly tap on Build number untill a message pops
up saying that you're a developer now.
Go back into settings and open Developer options now
Scroll down and find USB Debugging and turn it on.
That's it, you should be able to manage your files now
Finally Nokia is making Andorid based phones now. Because Android is the kind of OS people need today. With tons of application choice.
You can download the ADB driver for your Nokia in this link:
https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip
change your cable. That's what the problem is
Here's the situation. LG G6 us997, oem unlocked but not rooted. USB debugging is enabled and File Transfer (MTP) is the selected mode.
When I connect via USB to my MacBook pro (running osx 10.12), I am able to use adb to connect to my phone (push/pull files, etc). I am also able to connect to LG Bridge to initiate wifi file transfer (i.e. it recognizes my phone via USB).
However, when I open Android File Transfer it gives me a No Device Found error. If I switch the USB mode on the phone to "charging" and open AFT, I am given an error that suggests it sees the phone but knows it's not in File Transfer mode. It tells me to switch to MTP and reconnect, but then I again get the No Device Found error.
Here's the really strange thing. I performed two experiments. First, I plugged my G6 into another Mac (a mini) that had Android File Transfer installed, and instantly the file explorer popped up, working perfectly. That suggests to me that my cable isn't bad, and that my phone settings are probably okay.
But then I plugged my friend's Samsung Galaxy S6 into MY computer, and Android File Transfer popped open as it should, working perfectly. I'm not sure what this suggests. The weird thing about THAT is that plugging that same S6 into the afformentioned Mac Mini does NOT work!
So I'm stumped. I can always push/pull files via adb, but sometimes I want the simplicity of a drag and drop GUI, you know? A little more info: I think LG Bridge and AFT (and LG pc suite which doesn't work) can conflict, so I've definitely uninstalled those applications to minimize variables, rebooting between tests. I've also rebooted my phone between changes, and locked and unlocked it, and toggled File Tansfer to Charging modes repeatedly, and plugged and unplugged the cable, tried different usb ports, and switched cables.
Any ideas?
Hey guys,
I am having major usb storage issues.
copying files to phone mostly aborts or gets stuck
the green loading bar on top of windows explorer is running and loading hours when I click on folders. But sometimes it works totally normal
sometimes I get the message that the device stopped working but the phone works well
I have to re-plug the phone many times to copy files
when I try to go back a folder the window sometimes freezes
On my phone everything works fine with the storage.
Also every other device works fine on my computer.
What can it be? What can I do to fix it?
Cable or usb port @ fault