I dropped my Axon 7, which was already on its last legs, and now it won't turn on. Dim red LED and vibration every 20 or 30 seconds. I opened it up and checked all the cables, etc., and I don't think it's just a loose cable. The screen is definitely damaged--it had a faint green spot when I first picked up up, and now it has nothing going on at all.
My photos and files are backed up, but my SMS/MMS backups apparently weren't as automatic as I thought, and I've lost about a year and a half worth of them.
Is there anything I can do to get them off? Are there some digital forensics tools that might work? (I assume, if I was an ax murderer, the police wouldn't be stymied by a four foot drop onto a tile floor. There must be some way to access the data, right?)
The device is stock, and encrypted with the built in FDE.
I reckon as far as that kind of data with no access to it running and encryption enabled, you're out of luck.
No help to you now, but I like to manually backup my logs and messages with SMS backup and restore now and then. That way you can transfer them to any Android, not just the brand of what you're using. I upload to my Google drive so it can can be downloaded to a phone with only internal storage.
RobboW said:
I reckon as far as that kind of data with no access to it running and encryption enabled, you're out of luck.
No help to you now, but I like to manually backup my logs and messages with SMS backup and restore now and then. That way you can transfer them to any Android, not just the brand of what you're using. I upload to my Google drive so it can can be downloaded to a phone with only internal storage.
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Click to collapse
Yeah, that was more or less what I was doing too. I thought I had Handcent Next SMS set up to automatically back up everything, but it doesn't seem to have saved anything since August of 2018.
Is there anything else i can do to get the phone running again?
Related
Hey all,
Am trying to look for an app for my HTC HD2 that you can configure, to get my handset to reboot automatically, for example at early hours in the morning.
As I have woken up once this week, and my HTC HD2 was frozen, so the alarm didn't actually go off!
Been having a little browse on here, and Google, but ain't come across nothing yet.
Any suggestions?
I don't know if you back up your HD2, but I do with my Touch Pro 2.
I use SPB Backup (not free, but well worth the small cost), and it's set up so that at midnight, my phone will wake up, backup the main memory contents to the storage card, and then soft-reset.
So that would do what you want, with the added security of regular backups!
With the backups, you can then restore your phone without needing to connect it to a PC, as the backup files are on the storage card, along with an exe file for restoring the data.
Incidentally, if the phone does hang nothing will run anyway, including any software that would reset it.
Just thought it was worth mentioning
I've been given a Galaxy Tab by my office to play with for a while for some various development projects we have coming up and to evaluate its use. Initially another employee had it, but he quickly lost interest.
Problem is, his Gmail account has been tied in as the primary account for the system, so I can't use my own Market apps, etc. No biggy, I'll just wipe it, right? First I tried a data wipe from recovery, but despite claiming to be successful after a reboot it's still got his account in there. So then I did Privacy/Factory data reset, but that mostly just reboots into Recovery where I do the same thing again and still fail to wipe his data off the device. I then pulled the memory card and formatted it and also reset with it out, but no improvement. I finally downloaded the stock image and flashed it with ODIN and STILL his account remains.
So... any thoughts on what I could be missing here? I just want this thing back to pure stock so I can put my own account in and work with it as though it were new.
I am having the EXACT same issue on a Verizon Tab...
No one has been able to help me.
http://forum.xda-developers.com/showthread.php?t=929999
Glad I'm not alone, but sorry to see you've not gotten anywhere either. This seem absurd...
Agreed. I thought I was the only one.. It just doesn't make sense.. I flashed mine using heimdall and still the same issue. The only problem is that mine force closes when you do anything.. So if I can't restore the software on this it's absolutely no good to me.
Yeah, same here. Nearly none of the apps functions now after the reset. This is absurd.
I'm in the same boat. It's very frustrating. Sprint was not able to help me. All he could do was walk me through the factor reset. I downloaded a Market app that bugged out something and now I'm getting quite a few force closes.
I just notice that if I merely restart this thing is loses all changes I made since I last restarted it, adding back any apps I uninstalled, removing accounts and WiFi settings I installed, etc. This is screwy. Wondering if there's a hardware problem with the flash memory.
TurboFool said:
I just notice that if I merely restart this thing is loses all changes I made since I last restarted it, adding back any apps I uninstalled, removing accounts and WiFi settings I installed, etc. This is screwy. Wondering if there's a hardware problem with the flash memory.
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Listen to this, even more crazy than that... After my last unsuccessful wipe, I decided to just uninstall all of the applications. I just did another factory restore for the heck of it. Now ALL of the applications I uninstalled are back!.. AFTER the factory restore!
I think the only sure way to fix the problem is to get a zip file of the stock firmware and load it through the recovery screen.
Edit: since it put the applications back on there, I decided to try your situation. I uninstalled all of them, turned off the Tab and then back on. All applications are back.
sasiki said:
Listen to this, even more crazy than that... After my last unsuccessful wipe, I decided to just uninstall all of the applications. I just did another factory restore for the heck of it. Now ALL of the applications I uninstalled are back!.. AFTER the factory restore!
I think the only sure way to fix the problem is to get a zip file of the stock firmware and load it through the recovery screen.
Edit: since it put the applications back on there, I decided to try your situation. I uninstalled all of them, turned off the Tab and then back on. All applications are back.
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Click to collapse
It seems incapable of now making permanent changes to the flash memory. This is really screwy and annoying.
I am having the exact same issues. We are all in the same boat.. I have a $30 reward if anyone can fix this..
Any updates from the others with this problem?
I received 2 more Tabs today for my sales reps. They both work fine as far as factory restore. I noticed that the bad one goes to the boot loader when I initiate the restore through the Android software. The new ones do not. They format and reboot back into the operating system. Sprint is going to exchange the bad one.
sasiki said:
I received 2 more Tabs today for my sales reps. They both work fine as far as factory restore. I noticed that the bad one goes to the boot loader when I initiate the restore through the Android software. The new ones do not. They format and reboot back into the operating system. Sprint is going to exchange the bad one.
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Click to collapse
Thanks for the comparisons. Mine also goes to Recovery mode when I initiate a data wipe, so clearly it's the same situation. I'll have to see how mine was acquired and whether an exchange is an option.
Hey all,
Yesterday I reached for my phone as it was charging untouched next to me, and the screen said Android is updating, or whatever it says for example after the install of a new rom and the apps are all updated. Then once it was done all my data and settings were gone, like it factory reset randomly. I still have my pictures and downloads etc, but all sms and call logs, homescreen settings etc were gone and I was signed out of all my apps, like after a factory reset.
The past few weeks or maybe even months I was also having the issue of the phone randomly freezing up, necessitating a reboot, but then all would be well. This could happen when the phone was in my pocket, or even mid stream of a podcast for example. My phone is the Z force and I typically have a battery mod attached as well.
Anyone have any idea what could have happened? How to avoid it happening again? If there's any hope to recover my old data or settings?
Thanks in advance for any help offered.
Do you have an SDCard? Formatted as internal?
fr4nk1yn said:
Do you have an SDCard? Formatted as internal?
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Click to collapse
Yes, that's right. Things like my pictures and downloads are still there, but no data. My apps are there, but not my settings for example.
cenobite138 said:
Yes, that's right. Things like my pictures and downloads are still there, but no data. My apps are there, but not my settings for example.
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I had that on first reboot after the nougat update, and again after a couple of security updates. It happened to a few others and Motorola blamed the sdcard.
Try formatting after backing up.
My issue seemed to fix itself.
fr4nk1yn said:
I had that on first reboot after the nougat update, and again after a couple of security updates. It happened to a few others and Motorola blamed the sdcard.
Try formatting after backing up.
My issue seemed to fix itself.
Click to expand...
Click to collapse
Glad to hear I'm not the only one, and that yours seems all good now. I think for now I'll cross my fingers and take your advice and format if it happens again. Thanks for the reply.
Happened to me today
Lost all my settings, Nova theme settings, sound settings, ringers, alerts. All my apps are still installed, but I have to log back into everything.
This sucks.
Hello all,
I have a Moto Z Force Droid (XT1650-02). It's running on Android version 8.0.0, and build number OCLS27.76-69-6. It was acquired from Verizon. It is not rooted (sadly), and the bootloader is locked. It has 32GB of internal storage, however, I added an SDCard(64GB) to increase that storage space.
I'm having some problem(s) with my SDCard, or more so its usage as adopted storage. I've had the phone with the storage for quite a while and everything has been fine. However, 3-4 days ago was when the issues started. One night, my phone was acting really laggy. Which I just chalked up to tech being tech. I let it sit for a bit, tried rebooting it, etc. Well, as time progresses it seems to me that Facebook Messenger is what's slowing it down. So, I try uninstalling it. Of course, this isn't working and android just keeps giving me a helpful little notification that the app is uninstalling (for much longer than it *should* take). I figured I'd reboot into safe mode and try uninstalling it from there. The phone powers off and reboots fine. However, when I tried to unlock the screen, the entire phone froze and crashed after a minute or two. Once it reboots, it gets stuck in the bootloader (or, more specifically, where it says "DROID" and there are little shiny spots moving around the letters). So I used the power button to force the device off and try rebooting again. Again, boots up fine but it freezes at unlock and the cycle starts again.
Around 2 days ago I took it to a Verizon store. Originally I was just told I was going to have to factory reset (which I didn't want to because all the pictures I have and such would be lost. Apps are backed up by Google though). They told me to take out the SDCard, to help save what I could. Then, I got the bright idea to try booting without the card. This time the phone booted fine and unlocked like it should (the only problem now is that I had no internal storage and all the apps that were on the SDCard aren't loading since no SDCard).
When I leave the phone on and install the SDCard, I can browse the internal storage again. However, I can't see any of the files when I try transferring them to PC over USB. As well, after a while of using the phone, or even letting it idle, it will eventually crash and go back to the above botting and not-unlocking scenarios.
Based on how/when the problem started, and the logcats I've grabbed as the phone was crashing, I have reason to believe it has something to do with Facebook Messenger not being removed correctly. [Logcats in the comment below.]
Any help would be greatly appreciated. As well, please tell me if there's anything that needs clarification. (Sorry for the wall of text. I just don't know what else to do at the moment.)
WeButterTheBread said:
Hello all,
*snip snip for neatness*
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Originally I was just going to post the text but apparently that was too long. So, instead, here be the files.
View attachment First.txt
View attachment Second.txt
View attachment Third.txt
I have a GS5 that I dropped and broke the screen. The phone is fully functional except for the screen not displaying or the digitizer working. The phone is rooted on Lollipop and WiFi and USB debug mode are turned on. Bluetooth is turned off. Titanium backup is installed but for some reason wasn't running scheduled backups for some reason.
I have recovered contacts, photos, etc. I have not found a way to recover application data yet.
Based on what I have found, the only options to recover the app data seems to be either dr.fone or replacing the screen at least temporarily. I have a quote from a local shop who said they would recover the data by temporarily installing a screen for $80. I could buy a new screen for less than that, but I don't want to use the phone as there's some damage to the case etc and it's old anyway. I have a new GS5 (a donated one) that I've already got up and running. All I need is the app data. As for dr.fone, it says it can recover the data, but it needs root...which I have.
Does anyone have any idea on how to get dr.fone to work? Or, is there another option I'm not thinking of?
The other thing I've read is that I could simply plug the phone into a HDMI TV and it will automatically display. If so, I would simply need to get a hub compatible with the phone so I could also have my wireless keyboard/mouse installed. Is that a viable option? If so, I could run titanium backup normally and then just copy the data to the new phone.