[Bug] Wifi Hotspot no longer working (android 10) - Samsung Galaxy S10+ Questions & Answers

After I update my s10 plus to android 10, the mobile hotspot no longer works. When I slide the status slider to "On" it automatically turns "Off" without any message or error indicator.
I tried force restarting, reset network settings and wipe cache partition on recovery.
My device is running with the original software.
note: when trying to turn on mobile hotspot while wifi is "on", it will go laggy and restart the phone automatically.
[One UI version]: 2.0
[Android version]: 10
[Build number]: QP1A.190711.020.G975FXXS3BSL4

Sam Noimo said:
After I update my s10 plus to android 10, the mobile hotspot no longer works. When I slide the status slider to "On" it automatically turns "Off" without any message or error indicator.
I tried force restarting, reset network settings and wipe cache partition on recovery.
My device is running with the original software.
note: when trying to turn on mobile hotspot while wifi is "on", it will go laggy and restart the phone automatically.
[One UI version]: 2.0
[Android version]: 10
[Build number]: QP1A.190711.020.G975FXXS3BSL4
Click to expand...
Click to collapse
Try forcing prl/profile update. For me its under software update. If its not an option there Google for your carriers dialer code for it. Basically your apn's are misconfigured. It seems apn's are a little different with android 10 vs pie.
Sent from my SM-G975U1 using XDA Labs

^^^
Sent from my SM-G975U1 using XDA Labs

jwarrior319 said:
^^^
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Click to collapse
Interesting how everyone has slightly different settings.
I don't have Wi-Fi hotspot or those settings in software update.

Darkat70 said:
Interesting how everyone has slightly different settings.
I don't have Wi-Fi hotspot or those settings in software update.
Click to expand...
Click to collapse
Im thinking its a carrier specific setting then. There's usually still a carrier dialer code though. Otherwise can always talk to their support to have them remotely send the command.
Sent from my SM-G975U1 using XDA Labs

jwarrior319 said:
Im thinking its a carrier specific setting then. There's usually still a carrier dialer code though. Otherwise can always talk to their support to have them remotely send the command.
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Click to collapse
Network signal info app or similar provides the carrier code.

Darkat70 said:
Network signal info app or similar provides the carrier code.
Click to expand...
Click to collapse
Thats just the MNC(Mobile Network Code) and MCC(Mobile Carrier Code) code you would find in the apn. Like sprint which is MNC 310 and MCC 120
Im speaking of the code you use in the dialer to open hidden menus that usually start with ##, #*, *#, *#*#, etc.
Sent from my ONN ONA19TB002 using XDA Labs

I just received my New to me LG V40 and soon after it upgraded to android 10
I am using Red Pocket Mobile because they offer mobile hotspot on all their plans
everything works fine except mobile hotspot I keep getting an error A network issue may be preventing use of your mobile hotspot please call customer care at 611
I have tried many apn settings with no luck
I did try my sim in my LG V10 and it works fine leading me to believe that it is a problem with android 10
Red Dot reset my hotspot settings several times with no luck
I hope this problem is fixed soon

Related

[Q] mobile connection only works on browser

with wifi everythings okay,,but using mobile connection,only the default browser can connect,other apps i.e.market,Gmail cannot,,,,,pleasseeee helllppp
halim125 said:
with wifi everythings okay,,but using mobile connection,only the default browser can connect,other apps i.e.market,Gmail cannot,,,,,pleasseeee helllppp
Click to expand...
Click to collapse
Hi : )
This is strange ! but when I had something like this problem , followed this way.
1- turn off phone
2. Battery of the phone out too.
3. wait 30 minute
4- install battery and turn on the phone.
Hope to be useful for u.
Whats the ROM that are you using?
Is it the problem of your Signal?
check the data enabled on wireless & network setting
have the same problem with a specific carrier,, eg.. Global Telecoms. but since I've switch to different carrier(Sun cellular ph) with unlimited data plan or using sun cellular prepaid.. have no problem.
If it still does not work, check your apn settings, or check carrier service. sometimes it was so slow that google sync or market will not work.

[Q] Help, packet data not working

Hi, the packet data is not working. In settings it's enabled, but the icon next to the battery one is not shown. I tried turning it off and on, but of course, nothing happened. I'm a newbie, so any help will be appreciated.
Before it stopped working, i was testing some widgets ("power toggles", and the one of the aplication "optimize tool box"), and I updated the lighting launcher. I'm not sure that's relevant, but well...
ps: i have stock rom, stock kernel and it's root.
catroky said:
Hi, the packet data is not working. In settings it's enabled, but the icon next to the battery one is not shown. I tried turning it off and on, but of course, nothing happened. I'm a newbie, so any help will be appreciated.
Before it stopped working, i was testing some widgets ("power toggles", and the one of the aplication "optimize tool box"), and I updated the lighting launcher. I'm not sure that's relevant, but well...
ps: i have stock rom, stock kernel and it's root.
Click to expand...
Click to collapse
I get the same problem sometimes. Try restarting the phone with the packet data turned on. When the phone restarts, it refreshes the network received and that sometimes solves the problems, i.e. the icon is shown in the status bar. If you still don't get it, that means that the data network is not available by your service provider at that time.
anasdcool71 said:
I get the same problem sometimes. Try restarting the phone with the packet data turned on. When the phone restarts, it refreshes the network received and that sometimes solves the problems, i.e. the icon is shown in the status bar. If you still don't get it, that means that the data network is not available by your service provider at that time.
Click to expand...
Click to collapse
Or turn on flight mode and off it
Works wid me everytime
Sent from my GT-S5360 using xda premium
Happens to me :dd
Try checking the settings corner bro..............the apn settings i mean, if they are not there just press the menu button and select restore default...
press thx if i help........:good:
Whats ur network bro??
Sent from my GT-S5360 using repencis 3.5 advance rom!
Hi, thanks for the answers. Unfortunately it didn't work turning the flight mode on and off, or restarting the phone with the packet data turned on.
I tried the SIM in another phone and the packet data works, so it's the cellphone and not a network provider issue.
When you insert a new sim to the phone
Or format your phone
U should get two sittings massages
One for mms and one for 3g
Did u get something like this bro ????
Sent from my GT-S5360 using xda premium
darkmanz said:
When you insert a new sim to the phone
Or format your phone
U should get two sittings massages
One for mms and one for 3g
Did u get something like this bro ????
Sent from my GT-S5360 using xda premium
Click to expand...
Click to collapse
I never got those messages from any of my provider.....
I just insert the sim open browser and starts surfing
Sent from my GT-S5360 using xda premium
alkesh95 said:
I never got those messages from any of my provider.....
I just insert the sim open browser and starts surfing
Sent from my GT-S5360 using xda premium
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Click to collapse
I got those messages when i first inserted my Docomo sim. But when i switched to Vodafone, i didn't get 'em. I checked in the settings and saw that it was pre-configured.
Just restart your phone, Btw did you check your APN settings?
Sent from my GT-S5360 using xda app-developers app
i too was getting annoyed by data.even d symbol(edge n 3g) is shown bt thos arrows wont animate n net wont work.i tried al sims.big worse is i hav to wait for minutes to see d dwnldng progress start aftr i tap on dwnld button in playstore.sumtimes it takes ten mins to start dwnl even after clikng dwnld button.fcuk.network or d Mobile it was d problm??
Sent from my GT-S5360 using xda premium
make sure you have a working APN
if not, try to insert a new sim (same network provider) and see if it updates APN settings.
yehs14 said:
make sure you have a working APN
if not, try to insert a new sim (same network provider) and see if it updates APN settings.
Click to expand...
Click to collapse
if ur reply was for me...den i had apn bro.nthn such probs
press thanx if deserve
facing same problem
catroky said:
Hi, the packet data is not working. In settings it's enabled, but the icon next to the battery one is not shown. I tried turning it off and on, but of course, nothing happened. I'm a newbie, so any help will be appreciated.
Before it stopped working, i was testing some widgets ("power toggles", and the one of the aplication "optimize tool box"), and I updated the lighting launcher. I'm not sure that's relevant, but well...
ps: i have stock rom, stock kernel and it's root.
Click to expand...
Click to collapse
hi,
i am using galaxy y with tatadocomo sim card
i recently activated packet data on my sim but it doesn't show up the icon in status bar all other sims work on my phone and my sim works in other
dont know whats the problem please help urgent.
shivamsejal said:
Try checking the settings corner bro..............the apn settings i mean, if they are not there just press the menu button and select restore default...
press thx if i help........:good:
Click to expand...
Click to collapse
i had the same problem with S5830i, and restoring deafult APN-s solved it!
thanks!
matt83texas said:
i had the same problem with S5830i, and restoring deafult APN-s solved it!
thanks!
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Click to collapse
U do realize this was posted September of last year right?
Phone Slow? go HERE
_____________________________________
This post uses the patented TingTinginĀ®ā„¢ method I would teach it to you but you are not yet worthy (come back in a hundred years)
--Sent from the future with a galaxy s4 like a freaking BAWS--
catroky said:
Hi, the packet data is not working. In settings it's enabled, but the icon next to the battery one is not shown. I tried turning it off and on, but of course, nothing happened. I'm a newbie, so any help will be appreciated.
Before it stopped working, i was testing some widgets ("power toggles", and the one of the aplication "optimize tool box"), and I updated the lighting launcher. I'm not sure that's relevant, but well...
ps: i have stock rom, stock kernel and it's root.
Click to expand...
Click to collapse
Try flashing a fresh stock rom of your region.This might help you.
Rom:JellyBlast V3
Kernel:Kurotstogi
Theme:Xperia theme with some personal modification.
Check your APN settings if it's correctly set. Most problems occur with this.
Sent from my Motorola Atrix 4G

Restricted access change - voice disabled (Verizon)

So I've been getting this message occasionally the last few days, and voice/calling does indeed get disabled. A simple restart gets me back up and running for a day or so.
I am rooted but I specifically only noticed this since replacing my mobile hotspot provisioning app with the modified version from the dev forum.
Anyone else ever get this? It's a system notification in my task bar. I'll grab a screenshot next time. Think it's something to worry about?
Sent from my VS980 4G using XDA Premium 4 mobile app
I got this when I went into the elevator arty work where there is no service. I freaked out as well but I just think it's a no service message
Sent from my VS980 4G using XDA Premium 4 mobile app
Network Settings
Try checking this if and see if it helps ...
Settings > Tethering & Networks > Mobile Networks > System Select > make sure you have the proper network selected
Having the same problem on
Hi,
i have LG G2 D800 AT&T
I have update it 5.0.1 lollipop stock from your form
its work perfect but now today suddenly i saw the indication Restricted access changed" Voice Service is blocked"
Help me!!!!
Please!!!

Nougat trouble

Anyone else having problems after the Nougat update? I can't send phone calls through the stock dialer. I can get a call out by clicking a number on a website or by using my textra app but not the traditional way. I am completely stock. Any ideas?
Sent from my HTC6545LVW using XDA-Developers Legacy app
bc13 said:
Anyone else having problems after the Nougat update? I can't send phone calls through the stock dialer. I can get a call out by clicking a number on a website or by using my textra app but not the traditional way. I am completely stock. Any ideas?
Sent from my HTC6545LVW using XDA-Developers Legacy app
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Click to collapse
Done a factory reset yet to see if that will cure dialing issue?
I have not. I'm hoping to avoid that. But I will if it continues.
Sent from my HTC6545LVW using XDA-Developers Legacy app
bc13 said:
I have not. I'm hoping to avoid that. But I will if it continues.
Click to expand...
Click to collapse
Have you tired clearing the app data?
Not sure how to clear that data.
Sent from my HTC6545LVW using XDA-Developers Legacy app
Have you gone to the app settings and made sure the dialer is the set app for making calls?
I looked. Don't know where to find that.
Sent from my HTC6545LVW using XDA-Developers Legacy app
I was having the same issues too. I tracked it down to wifi calling. Had to turn it off to get it to work.
bc13 said:
Not sure how to clear that data.
Click to expand...
Click to collapse
Settings, apps, search for Phone, click on storage, select clear data
hemirunner426 said:
I was having the same issues too. I tracked it down to wifi calling. Had to turn it off to get it to work.
Click to expand...
Click to collapse
I had same issue. Major issue for me since coverage at my house sucks.
---------- Post added at 18:42 ---------- Previous post was at 18:28 ----------
Does anyone have wifi calling enabled and not have the issue with all calls failing?
I have Wi-Fi calling turned on and no issues
Sent from my HTC6545LVW using XDA-Developers Legacy app
bc13 said:
Anyone else having problems after the Nougat update? I can't send phone calls through the stock dialer. I can get a call out by clicking a number on a website or by using my textra app but not the traditional way. I am completely stock. Any ideas?
Click to expand...
Click to collapse
Same here. After upgrading to Nougat on stock HTC 10 Verizon variant, when selecting the "Phone" icon from the app drawer it would say "Operation denied". Open up the all apps icon on the home screen. Select Phone icon and drag to the home screen and replace the old icon. You can now open the phone dialer. Hope this helps you too.
I'm having the wifi calling issues as well. If wifi calling is turned on and I'm connected, it won't make calls out. If I'm connected to WiFi and turn off wifi calling it works fine. Haven't tried a factory reset yet but we'll see.
Atomix96 said:
I'm having the wifi calling issues as well. If wifi calling is turned on and I'm connected, it won't make calls out. If I'm connected to WiFi and turn off wifi calling it works fine. Haven't tried a factory reset yet but we'll see.
Click to expand...
Click to collapse
FYI factory reset didn't help me at all
Great. We can always try again after an RUU is available
Spoke to a Verizon rep online and they have not received any other reports of the wifi calling issue. Is anyone else experiencing issues with the play store and Google Assistant? Probably not related to the update but just wanted to ask.
kperk said:
Same here. After upgrading to Nougat on stock HTC 10 Verizon variant, when selecting the "Phone" icon from the app drawer it would say "Operation denied". Open up the all apps icon on the home screen. Select Phone icon and drag to the home screen and replace the old icon. You can now open the phone dialer. Hope this helps you too.
Click to expand...
Click to collapse
While connected it an active wifi network you can;t dial out with wifi calling enabled. Not a phone icon issue on this one. I reported to verizon and they are sending a new phone
drewcam888 said:
While connected it an active wifi network you can;t dial out with wifi calling enabled. Not a phone icon issue on this one. I reported to verizon and they are sending a new phone
Click to expand...
Click to collapse
Wi-Fi calling has never been a problem , I always have it enabled. Can dial out just fine on or off Wi-Fi network or 4G.
In response to the "OP" who also could not use his "stock dialer" same as me.
By going to the "all installed apps" and selecting the dialer icon you are using the stock dialer version 8.10.878172 thereby replacing the "leftover" Version 7 Marshmallow dialer. Thats why it would say "operation denied" when using the "old" dialer icon.
Again, this solved my problem. Without having to fatory reset. Nothing to do with Wi-Fi calling in this instance.
google services not updating
I have been having intermittent issues on startup with Gmail not being able to retrieve email or updating, and Play Store also not working. Some days there are no problems, and others nothing works. I have the HTC 10 Verizon phone.
So I did more investigation on my wifi calling issue. For the people people that said wifi calling works after the update. Under the roaming preferences do you have it set to prefer wifi or cellular. If i have wifi selected no outgoing calls can be made if you are connected to a wifi network.

mobile data connection (3G) requires reboot

I use grameenphone network in Bangladesh and recently bought oneplus 5. i found that my device easily gets connected to wifi. but when i turned off wifi (after using for several hours) and switched to mobile data, the mobile data wan't working. the sim had full signal, i could even call and send sms, and the mobile data APN was also correct. then i reboot the phone and mobile data started working. the next day, i used wifi for several hours, switched off wifi, and then tried to turn on mobile data.....same problem happened. i had to reboot the phone again to get mobile data connection.
why is it happening? any solution. my oxygenos version is 4.5.6
ryyth96 said:
I use grameenphone network in Bangladesh and recently bought oneplus 5. i found that my device easily gets connected to wifi. but when i turned off wifi (after using for several hours) and switched to mobile data, the mobile data wan't working. the sim had full signal, i could even call and send sms, and the mobile data APN was also correct. then i reboot the phone and mobile data started working. the next day, i used wifi for several hours, switched off wifi, and then tried to turn on mobile data.....same problem happened. i had to reboot the phone again to get mobile data connection.
why is it happening? any solution. my oxygenos version is 4.5.6
Click to expand...
Click to collapse
try to update to 4.5.10 first. maybe it solves your problem.
I find the problem strange though
You can do one thing. Turn airplane mode on and then off. Wait for 10 secs.
Sent from my ONEPLUS A5000 using Tapatalk
Solved: mobile data connection (3G) requires reboot
Bewildered Wolf said:
You can do one thing. Turn airplane mode on and then off. Wait for 10 secs.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
This one actually worked out. thanks.
ryyth96 said:
This one actually worked out. thanks.
Click to expand...
Click to collapse
There is a button bro. Use that.
Sent from my ONEPLUS A5000 using Tapatalk
Bewildered Wolf said:
There is a button bro. Use that.
Click to expand...
Click to collapse
Guess he doesn't know what the "Thanks" button is for :silly:
I have the same issue on my Oneplus 5. Connect to WiFi at home. When I leave, and it disconnects, no mobile data until I reboot. I have tried to turn on airplane mode and off again, does not help. I am on T-Mobile USA. I had the same issue on my Nexus 6P. I fixed it there by changing the APN to turn off IPv6. But with the Oneplus 5 the APN are greyed out. I can't change them. I did add a new APN with T-Mobile's settings, minus IPv6, but that did not work. I am on 4.5.10. The area I am in has strong LTE band 4 and 12 signal.
How would I enable editing of APN's? I do have Magisk root.
Sent from my OnePlus 5 using XDA Labs
Well, I figured this out. I was blocking the kernel with AFWall+. Allow it through and no more issues. Seems to be the issue. May not be the same for everyone.
Try dialing *#*#344636#*#* absolutely worked for me !

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