New battery not charging - HTC U Ultra Questions & Answers

My HTC U Ultra battery was lasting very little, so I went online and bought a new one (allegedly genuine). After installing it, the battery lecture was 15%, I plugged the phone to the charger but the value wasn't increasing, so I assumed it was a calibration issue. I used the phone until it shut down, and plugged again to the charger. It's been an hour and it seems not to be charging, there is an exclamation symbol and the orange led is blinking. ¿what can it be? I'd hate having to discard a phone that, battery aside, worked like charm.
Thanks.

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Charging and Keeping a Charge

Simple questions to the long story I wrote below the line(didn't realize it was so long):
I have two batteries that get a red light when trying to charge and they will not charge. I'm using a travel charger that came with the phone (used, not sure if it is the original charger). Input is 110-220V 50-60Hz Output is 5.5V 500mA. Says model T-HT-8125-SH on it.
Based on my findings, the phone should charge with 1.0A so it makes me think this is not an original charger. Old posts stated if the battery was this empty you need an original charger since it is the only thing strong enough.
The second question regards a new battery (just bought - one of the two above) dropping from having about 50% to having 0%. This is described in the story below, but could switching batteries / putting in a dead battery anything like this cause the new battery to lose it's charge all of the sudden? Or could there be damage to the phone other than the battery causing this issue?
Anyone have experience with this? What specs on a charger am I looking for that match the original charger? I may find other mini USB chargers around and if I have one that matches I can try it. I just don't want to damage the phone.
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I have a wizard I bought used a couple months ago. It worked fine until a water damage issue occurred. I let it dry out for a week and then it was back to working fine. The only thing I noticed afterwards was sometimes the battery would drop from about 75% to 25% really quickly when it did not used to.
Last weekend, it was charging overnight and in the morning it would not turn on at all. I tried taking the battery out and trying to charge it again without success. The orange light usually does not come on. I either get no light, or a red light. Sometimes the red light stays, sometimes it blinks, but usually it is red when I first plug it in for a couple seconds then goes away.
I read recently in the manual that red means it is in LDO charging mode, thus the battery is empty. I thought the battery was dead so I ordered a replacement. It arrived, I stuck it in, it worked.
Now the weird part - I let it charge some on the new battery (it was around 18% when I got it). Then I decided to test the old battery and make sure that was indeed the problem. The phone wouldn't turn on or charge. However, I put the new battery back in and there is no charge. I tried charging it and the light was orange as it should be. However, after a couple more battery switches (I found out about the red light / orange light from the manual at this point so I went to test that with the old), the new battery is acting like the old battery. Both get a red light and will not charge.
Any ideas?
No answers for you but -
My original HTC charger has the following stats:
HTC p/n 70h00051-01
Model ADP-5FH B
Input 100-240v~0.2A 50-60Hz
Output 5V 1A LPS
Thanks for the details. I suppose mine isn't an original charger as it only has half the power yours does (and is a different model). It is probably some generic third-party charger.
For anyone interested, I did manage to get the phone charging by jump starting the battery with a 9 volt battery (saw an old post about it). Just connect the positive terminal of 9V to positive end of battery, and negative end of 9V to negative on battery. I used the metal from the inside of twist ties to connect the two batteries. Hold for about 15 seconds, then see if it will charge. If not, take battery out of phone again and use the 9V for another 15 seconds..See if it will charge afterwards. It only took a couple tries before it had enough power to start charging with my charger. Just don't hold it too long as the 9V is nearly twice what you need.
Anyways - it's charging now and is at 80%. We will see if it works like it should afterwards. If so, then I will have two working batteries for the phone.
Note - this shouldn't be an issue with an original charger that is 1.0A. It seems the third party ones are less (500mA, or my car charger is 650mA). I imagine the original charger is strong enough to get it started even on a completely empty battery. If not, the 9V battery sure is.
Just an update - not sure what is going on. It finished charging and the light turned green. As soon as I unplugged the wall charger, it dropped down to 51%. Ok...so that was weird...maybe it wasn't really charged. So, I let it charge up to 100% again. Light turns green. Unplugged it, dropped immediately to 39%.
Anyone have any idea why it would lose a large amount of charge when I unplug the cable? I'm charging it for the third time now...I'm not sure what is going on.
This is all with one battery (the old one). I haven't done anything with the new battery yet to try and get it to charge, but this might explain how the new battery lost the charge it did have and became empty like the original battery - perhaps it lost it's charge when I unplugged it just as the old one is doing...in which case this seems like a phone problem...hopefully not though.

Magic not charging, all LEDs off

I was on holiday last week and used my HTC Magic 32b for navigation with a universal car charger. I noticed the battery was not charging so I disconnected the phone. Now the phone does not charge the battery any more and all leds are off. I have tested the battery, bought a new one and tested the USB charger and they are OK. It seems the phone is simply not charging the battery and gets very hot. The phone starts with an externally charged battery, but I have the impression the battery discharges quickly. Any idea what I can do myself?
ghiatti1 said:
I was on holiday last week and used my HTC Magic 32b for navigation with a universal car charger. I noticed the battery was not charging so I disconnected the phone. Now the phone does not charge the battery any more and all leds are off. I have tested the battery, bought a new one and tested the USB charger and they are OK. It seems the phone is simply not charging the battery and gets very hot. The phone starts with an externally charged battery, but I have the impression the battery discharges quickly. Any idea what I can do myself?
Click to expand...
Click to collapse
Check the battery contacts.
I have the exact same issue, I can't get it to charge at all, the contacts look like they are fine so I don't know what else to do. It won't charge or turn on even when directly plugged in anymore with the battery in, and when the battery finally says it is charged, it depletes in maybe an hour.
Same with mine. No LEDs, battery does not charge, not even a new one. And it discharges quickly. Maybe there's a shortcircuit somewhere caused by a defective car charger.

Anyone having charging issues?

A friend of mine just picked up a Droid X today and he's having problems.
First, the charger it came with doesn't appear to charge, there is no charging indicator light.
I attempted to use a number of USB chargers, the first from my HTC Hero, another from an iPad, and a third is a cheap Chinese AC charger with a USB port that I picked up for my EVO.
The only charger that turns on the green light on the top is the cheap Chinese one.
If I plug it into my computer, I can also get the green light to come on, but it doesn't appear to be charging it. When the phone is on using the cheap charger, the phone appears to work, but says on the lock screen to plug the phone in.
Further, the lock screen is not responsive. We let it charge with the phone off for about a half hour with the green light on, the phone boot up and had a little bit of life and the screen did work, then it suddenly turned off and won't boot past the Motorola logo (just flashes for a couple of seconds then disappears.)
So, whats the verdict? Hardware problem or is anyone else experiencing this? The phone did completely die, so I wonder if that caused a problem of some kind.
Do you have a Green light when charging with the phone off? Does the light flash red when it's on and charging?
Thanks for the help!
I plugged it into my home computer and nothing happened vs. being able to charge my computer and nothing. Although the phone was about half way charged before I plugged at work, vs 10-15% at home.
Mine didn't charge while plugged into my netbook, but does charge while plugged into my PC, and definitely charges while plugged into the wall charger.
Update: After using the wall charger and fully charging it, I connected the Droid X to my computer and it now syncs up. Maybe the amount of battery power matters?
I don't think the green blinking LED is a charging indicator. Mine charges without it....but I notice when I was charging it the first time, it was going off when I had an unread text message. Is everyone sure the green LED is supposed to be a charging indicator? Mine's charging right now according to the bar on top when I turn it on while it's plugged into my computer.
I'm having a charging issue with my car charger.
When I plug it in to the car the audio volume drops to almost inaudible and the voice commands don't respond anymore.
This is with all the volume sliders set all the way up.
I have to reboot the phone in order to get it to work again.
I've charged it connected to my PC at home and work and it works fine with those.
Wow, the OP totally describe my problem i had too. I went back to Verizon and got another battery. My first battery wouldn't charge above 50% and the second came with 80% and we tried charging it at the store and it never went higher than 80%.I read on another forum that the charging indicator only reads at every 10% intervals, so that may be the problem. The rep and I at Verizon was watching it to see if it would move up to 81% so we would know it was working(beside the bubbles moving animation) and it didn't and we gave up, I will see what happens when I charge it tonite with the AC plug for the first time.
So the green LED light is not a charging indicator. Apparently, there is no charging indicator at all.
We left the phone off and plugged in with the stock charger, no light, but it did gradually move up.
I did some searching on the Motorola forums and another user ran into the same issue, he said that leaving the phone off and charging it for an extended period of time solved the problem.
I have no idea what the green light meant when it was plugged into my cheap Chinese charger, it must have been nothing.
It wasn't a text message or any other kind of notification since it was on only when the phone was completely off.
Before he left with the phone it was up to 90%. A brief press of the power button brought the phones battery state up, but didn't boot the phone.
Hope this helps anyone else with issues. Just plug it in and let it sit overnight.
I had a similar issue the first day.after overnight charge all seems normal for day two.
Sent from my DROIDX using XDA App
Sirchuk said:
So the green LED light is not a charging indicator. Apparently, there is no charging indicator at all.
We left the phone off and plugged in with the stock charger, no light, but it did gradually move up.
I did some searching on the Motorola forums and another user ran into the same issue, he said that leaving the phone off and charging it for an extended period of time solved the problem.
I have no idea what the green light meant when it was plugged into my cheap Chinese charger, it must have been nothing.
It wasn't a text message or any other kind of notification since it was on only when the phone was completely off.
Before he left with the phone it was up to 90%. A brief press of the power button brought the phones battery state up, but didn't boot the phone.
Hope this helps anyone else with issues. Just plug it in and let it sit overnight.
Click to expand...
Click to collapse
The only charging indicator is the lock screen part if you just turn it on it will tell you at what point it is charged.
rog152 said:
Wow, the OP totally describe my problem i had too. I went back to Verizon and got another battery. My first battery wouldn't charge above 50% and the second came with 80% and we tried charging it at the store and it never went higher than 80%.I read on another forum that the charging indicator only reads at every 10% intervals, so that may be the problem. The rep and I at Verizon was watching it to see if it would move up to 81% so we would know it was working(beside the bubbles moving animation) and it didn't and we gave up, I will see what happens when I charge it tonite with the AC plug for the first time.
Click to expand...
Click to collapse
It will occasionally show 5% intervals when it gets below 20% (I've seen 20, 15, 10, and 5% intervals).
I've noticed my phone doesn't like charging from a computer while the battery is really low. Once it's had a little bit of a boost from the wall charger, it will charge fine off the computer.
I just changed to a new one today.a friend of mine is having the sand issues. As so did i. It seems its not the battery its a short on the ground on some phones. Its pretty awkward but it has only been a handful from a batch of thousands that were released. So were in good money.
Sent from my DROIDX via Telepathic DLNA.
Is this good or bad?
I have no problem my phone charges fast and the battery lasts forever, my problem is i have dead pixels and they seem to be increasing the longer i have the phone, sucks that i have to wait on a replacement, i hope i don't end up regretting this purchase
Sent from my DROIDX using XDA App
dsims91 said:
I have no problem my phone charges fast and the battery lasts forever, my problem is i have dead pixels and they seem to be increasing the longer i have the phone, sucks that i have to wait on a replacement, i hope i don't end up regretting this purchase
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
When you said charge fast you're referring to wall charge? Car charge? Or usb charge?
Stock X
Hey guys,
Figured I'd swing over here and give this a bump for a buddy of mine. Seein if this may be a slightly common issue.
The situation(for him): All on stock phone NO ROOT
- No charge on wall/home charger. Shows charge indication but does not actually charge whatsoever.
- No charge using PC usb cord to charge.
Again everything is stock and not currently running any app killers or really anything out of the ordinary as I can tell. The only thing he has purchased and is running that I am aware of is Launcher Pro. The issue has been brought to the attention of Verizon which is his carrier and he just received his 4th phone! Honestly thats the only reason I'm posting an inquiry into this hear. A simple google search results shows others with similar issues(posted link at bottom). He has purchased a new battery and wall/home charger along with another USB cord. All 3 phones he has had produced the same issue with all of the charge accessories(4th phone just received so no tests as of yet, but i put money on it doing the same thing). Verizon has been willing to replace every phone so thats not a problem but seriously! Is that the only answer?
any help is appreciated in advance
http://www.google.com/search?q=MOTO...s=org.mozilla:en-US:official&client=firefox-a
There are two charging indicators, no lights! One is on the status bar, you'll see a lightning bolt through the battery meter, and on the lock screen it will say charging as well with a %.
Absolutely, yes sir. Both indicators(lightning bolt in battery, and battery charge indicators) light up and show charging. Although once phone is unplugged it will keep whatever the charge level indicates for a random amount of time usually between 1min-15mins then the battery indicator drops immediately and shows an almost dead battery. As in charge shows 80%, unplug and within mins phone shows 10%.
Also:
- There are no other indicators of charging other than those mentioned (as it should be).
- The phone connects to PC just fine for mass storage. Files transfer with no problems.
thanx again!
So... which one is it? First you say no indicators, and now there's indicators but it just doesn't hold charge. is VZW replacing the phone or the battery? sounds like a bad battery to me.
My apologies you are correct *edited post* i meant to say it does show charging as in you see the lightning bolt and everything even the battery icon fills to show a "fuller" battery although that stat drops almost immediately after unplugging.
As in replacements they replace the phone and battery as well. I know its the 3rd phone so far with the same problem.

[Q] Help! Battery won't charge

Need some feedback, any one has had a bad battery yet? I had mine charging up to 85% yesterday and went back to bed thinking that today (sunday) morning will wake up and do some early stuff but I woke up late and had a dead Streak next to me. I left it charging overnight (I know it was only 15%) but you never know when you're going to need that extra juice. I tried turning it on, no luck, took the batt out tried turning on with only the mains plugged in, no go, I had blinking LEDS for a short moment then it turned off and that was it until I decided to jump start the phone (I don't recommend doing this to no one) with a BB Bold Battery (3.7V 1500mAh) all of a sudden I get the battery with exclamation mark, like I had a dead battery, I've only had the device for 2 weeks, also this is a Beta Unit I bought "AS-IS" but the problem was a simple restore and not the battery. now I manage to charge the battery in a raw way, just hot wired into a 4.2v DC. now the big question...
I'm at 40% battery it is draining very little, I would even say it is under normal operation, but i can't tell I don't have a SIM on it ATM. but I checked on "spare parts" to see status of the battery and it all seems ok but the bit that says BATTERY STATUS: discharging
No matter where I plugged the wire it is discharging, the phone is being detected on windows/mac any computer I plug, the phone does detect where the source is coming it says AC when I plug into the charger that came with, if I plug it into the USB of the computer it does says USB but it will never say charging, I even transfered files to the phone to test the wire, seems to me I have a crappy battery but just need more feedback, anyone has had this problem before? on any phone should I call Michael Dell and order another batt?
P.S. I have a BB Javelin had the same problem did jump started the battery and now the mobile is charging no probs and it DOES hold charge.
UPDATE: Ok guys any of you running 2.1 (8105) on your USA Beta (probably regular too) and have this issue about not charging, I went back to 1.6 (4399) issue is gone, I also had the crazy screen couldn't unlock/answer phone, will see if that is gone too, more than likely it is but I'm not 100% sure.
if it wont charge using usb or mains but only by jump starting it, then the streaks charging circuit is most probably f***ed.

[Q] Critical battery icon showing when powered on.

I left my phone charging overnight via the wall charger. Battery registered at 1% when I started the charge.
When I woke up this morning I had a large low battery icon on the screen and the phone won't turn on. I disconnected the charge, tried charging with another charger but everytime it shows the SAMSUNG logo, then the large low battery icon.
I tried removing the battery, cleaning the charger port terminals, swapped out different USB cords, everything but a hard reset.
No matter what I do the phone will not start up.
Has anyone experienced this before, or possibly no how to resolve it?
mfarlow said:
I left my phone charging overnight via the wall charger. Battery registered at 1% when I started the charge.
When I woke up this morning I had a large low battery icon on the screen and the phone won't turn on. I disconnected the charge, tried charging with another charger but everytime it shows the SAMSUNG logo, then the large low battery icon.
I tried removing the battery, cleaning the charger port terminals, swapped out different USB cords, everything but a hard reset.
No matter what I do the phone will not start up.
Has anyone experienced this before, or possibly no how to resolve it?
Click to expand...
Click to collapse
Happened to me several times (on both my focuses Rogers and AT&T), and I came to the conclusion it's a bug somewhere in the phone or the battery. I'm not sure exactly where the problem is (software, hardware) but I can tell you how I fixed it.
What happens is, the battery is almost depleted, it actually is 1%. The phone incorrectly reads that thinks it's charged fully and doesn't allow further charging the battery. So, you're not able to charge the battery correctly.
Now, as I previously stated in some other posts, I recommend having a standalone charger (Samsung i9000 ones are compatible are very cheap) as well as a secondary battery. The depleted battery gets charged fine in the standalone charger and when it passes 5% charge, it can be charged fine (again) in the phone.
This doesn't happen often, I believe it happened 5 times in more than 300 charging cycles (2 phones x 150 charges, I have them for over a year) so it's not that common.
I also found that it *may* work if you charge the battery in another phone.
As a general thumb rule, it's important not to leave the battery to completely discharge, and connect the charger/usb when it reaches about 40% (when you can, ofc). Please refer to my post here to see how you can preserve battery life.

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