Database Users

Add another proximity sensor issue to the list

I read a few posts on here about the proximaty sensor not working on the Note 3. Well mine is a little different, My screen stays on even when I put the phone to my head. It started doing this just today, so well out of my 14 day return period.

Limeybastard said:
I read a few posts on here about the proximaty sensor not working on the Note 3. Well mine is a little different, My screen stays on even when I put the phone to my head. It started doing this just today, so well out of my 14 day return period.
Click to expand...
Click to collapse
Assumption that you have a clean screen and that you haven't flashed some ROM that could be the problem instead of the actual hardware.

Screen protector not covering sensor.......?

Bizzare rebooted, its all working now. Not rooted.

Galaxy note 4

I recently have a NOte 4 N910C
It is used but have received from a trusted person. It has stock setting, and everything in place no root or something. Have kitkat stock firmware.
One issue though, it detects the PEN when inserted or removed but the pen doesn't write at all on the screen. Even hovered or touching, or pressing hard. It doesn't write at all. The seller says that unfortunately the pen is swapped with some other note 4 customer. He guarantees it's original pen.
So I tried I went to the shop and checked with other note 4 pens. Nope I can't find a pen that is working.
How it is possible that note 4 doesn't recognize any pen at all but the touch works perfectly ?
thanks,

Because the touch has nothing to do with the PEN, the Note 4 probably had a screen replacement with a faulty Wacom sensor (which is the technology behing the S-PEN).

Thanks

Is there a chance to check this sensor

mexiro said:
Is there a chance to check this sensor
Click to expand...
Click to collapse
*#0*#
:good:

DR_HAX34 said:
Because the touch has nothing to do with the PEN, the Note 4 probably had a screen replacement with a faulty Wacom sensor (which is the technology behing the S-PEN).
Click to expand...
Click to collapse
Yeah, that is probably the cause of the problem. Unfortunately you will have to get the sensor replaced if you want to be able to use your S-Pen again.

[Q] How good is the fingerprint reader?

Not how convenient is the placement - I can tell that in store, what I can't tell and most reviews doen't mention is mean how quickly and reliably does it recognise your fingerprint and how often does it miss, particularly are there any circumstances under which it consistently has trouble?
My current phone is a Galaxy S8, before that I had a Pixel. I plan on getting a new one in the next month or so, short listed to Galaxy S10+ or Pixel3 XL. One of my favourite things about the Pixel is the fingerprint reader, which worked pretty much first time, every time - when I picked it up the phone was unlocked by the time I was looking at the screen. The S8 not so much; I can work around the smaller, less well placed reader but it often has trouble reading my finger print. I've reregistered, rebooted, cleaned the reader etc many times, to no effect, it still has trouble particularly if my hands are cold (for a certain value of cold, never below freezing around here), skin is dry, skin is wet etc...
My partner has my old pixel, I still have a fingerprint registered on it and the pixel still consistently reads it first time, even when the S8 can't.
For me this is one of the make or break features on a phone, it's not covered in reviews and will be hard to test in store, so I'm asking this community - how good is the fingerprint reader on this phone?
(I'm posting this on both the Pixel 3XL and S10+ forums, apologies to those who follow both)

Honestly it works fine for me, but i dont use it much, I use the face unluck, any reason why you guys prefer fingerprint over face unluck ?

Raul77 said:
Honestly it works fine for me, but i dont use it much, I use the face unluck, any reason why you guys prefer fingerprint over face unluck ?
Click to expand...
Click to collapse
Yeah, they implemented the ultrasound sensor to make sure this type of authentication can't be attacked.
Face unlock is a flawed method and this phone doesn't even have the hardware to do a proper face authentication, it can be fooled by a picture.
Samsung should have disabled it but chose not to remove any stock Android features, so it is still present.
Regarding my experience with the fp sensor, it took some time to get used to the position but once that happened it's pretty much 10/10, definitely the fastest scanner I ever tried.
It is very sensitive to how you register it the first time, you need to register it in a natural position and it will work perfectly.

Fingerprint is very inconsistent for me. I've tried every method for success and it's just very hit and miss. I really use face unlock more just for my own convenience. I know it's really not secure but my phone never is never far away.

clownin72 said:
Fingerprint is very inconsistent for me. I've tried every method for success and it's just very hit and miss. I really use face unlock more just for my own convenience. I know it's really not secure but my phone never is never far away.
Click to expand...
Click to collapse
This.
Face unlock is basically all I use. Miss the note 9 and my pixel 3 xl fingerprint sensor dearly!
Sent from my SM-G975U1 using Tapatalk

You should ask how bad is the finger print unlocked instead how good. For me need two or three to unlock the screen

I really wish they would have left it on the back. It was flawless back there on my s8 plus. I love everything else on the phone but that. If it was more reliable this would be a non issue

When you get used to it, it's still only like 80% accurate. Randomly it will unlock super fast and other times it fails alot. It's really average.

I'd say about 90% but it is getting better. I haven't installed my white stone dome glass and currently using zaggs. I think more people are having trouble finding the sensor and placing their finger on top of it. Try turning the screen on to see where you need to hit and get use to it. After I've learned where it is, unlocking using fp has significantly improved at least through this screen protector

I was having issues until I added an additional finger but kept it the same one I have setup already. Now it works flawlessly.

When I initially got my phone (2 days before release) I registered my fingerprints ASAP. I did each finger twice and it worked alright, not the greatest but I assumed it was just a learning curve and muscle memory that I had to develop. I installed the newest update (ASBA) and it didn't seem to improve, initially. I removed my fingerprints and added them back, this time only once per finger and it honestly works better than before. I didn't do anything special when I deleted and added them again. I wonder if the fingerprints need to be added again after the ASBA update to actually benefit from the improved fingerprint recognition, as it appears that way for myself.

Fingerprints that are added on the s10 & s10+ get better over time with some ai trickery, google search s10 fingerprint ai, theres a sammobile read up...
Sent from my Galaxy S10+ using XDA Labs

In my S10+ is as bad as my A7 2017, I mostly use Face Unlock with "faster recognition " disabled, with that option off it won't be fooled with a picture anymore.

Outbreak444 said:
When I initially got my phone (2 days before release) I registered my fingerprints ASAP. I did each finger twice and it worked alright, not the greatest but I assumed it was just a learning curve and muscle memory that I had to develop. I installed the newest update (ASBA) and it didn't seem to improve, initially. I removed my fingerprints and added them back, this time only once per finger and it honestly works better than before. I didn't do anything special when I deleted and added them again. I wonder if the fingerprints need to be added again after the ASBA update to actually benefit from the improved fingerprint recognition, as it appears that way for myself.
Click to expand...
Click to collapse
I re registered them again after the update, and its like lightning now!!! THX!:highfive:

Outbreak444 said:
When I initially got my phone (2 days before release) I registered my fingerprints ASAP. I did each finger twice and it worked alright, not the greatest but I assumed it was just a learning curve and muscle memory that I had to develop. I installed the newest update (ASBA) and it didn't seem to improve, initially. I removed my fingerprints and added them back, this time only once per finger and it honestly works better than before. I didn't do anything special when I deleted and added them again. I wonder if the fingerprints need to be added again after the ASBA update to actually benefit from the improved fingerprint recognition, as it appears that way for myself.
Click to expand...
Click to collapse
iteam said:
I re registered them again after the update, and its like lightning now!!! THX!:highfive:
Click to expand...
Click to collapse
Had never issues with fingerprint reader. As I wrote somewhere else, best thing is to press softly when registering it and touch the sensor sometimes more right, left, up and down as you usually don´t hit the sensor exactly in the center in daily use. Anyway there was a little latency until screen woke up and maybe in one of ten cases it didn't work at the first time.
Now I did what you suggested. I deleted the former fingerprint and set a new one. And it´s not only some kind of feeling, it´s indeed much better now. Latency nearly has gone and the fingerprint recognition works absolutely perfect now. So thanks a lot for your advise. Obviously it is not the "AI" of the device but the "user intelligence" Samsung is learning from. The recent update did it - fixed it. Great now, thanks!!!!

It basically sucks. Anyone that says they have no problem with it are full of SH*T

Not very good.

felloffthetruck said:
It basically sucks. Anyone that says they have no problem with it are full of SH*T
Click to expand...
Click to collapse
I agree with you, is crap, I have to touch several times and if my skin is dry because of the climate compared to when I registered the fingerprints (much less climate), much worse.

citytrader said:
I agree with you, is crap, I have to touch several times and if my skin is dry because of the climate compared to when I registered the fingerprints (much less climate), much worse.
Click to expand...
Click to collapse
I'd say that's the biggest issue. It has difficulty recognizing your finger when it is dry (and that is according to the climate). When I registered them initially it worked great because my hands were slightly more humid.
At times I have to rub my hands on my hair or something to get it to recognize the fingerprint. There has to be something that Samsung can do to fix this. Especially given that this is the only secure method to unlock your phone.

felloffthetruck said:
It basically sucks. Anyone that says they have no problem with it are full of SH*T
Click to expand...
Click to collapse
Maybe you're actually just a reptile, or alien race? Honestly, I have no problems at all with the scanner. I don't understand what the people who do have the problems are doing because IMO it has to be user error. I'm not saying it's flawless, but I never have to re-attempt a scan more than once. Which is pretty much on par with how often I'd need to retry with my S8+.
Now, I don't use a tempered glass protector, only the factory one that came with it so that might be an issue some people face. But honestly, everyone who wines about the fingerprint scanner are probably just too stupid to use it properly or something.

Very slow Fingerprint sensor out of the box faulty

To say up front I have had 4 previous S10s (3 S10s and 1 S10+) so have some comparison and today picked up the ceramic white S10+ .
Immediately out of the box the FPS feels really really slow, it was never quick on the other devices but this feels like it is in slow motion. Setting up in the first instance was painful with lots of prompts to 'press harder' I have not removed the screen protector yet but I did not on the other eithers and it is noticeable slower than they were. It may be my imagination but the screen protector looks thicker than the others did but that could be my imagination or memory deceiving me, I may try removing it in a bit.
Just wondering if anybody else has experienced this on an S10 or S10+?

arsenal74 said:
To say up front I have had 4 previous S10s (3 S10s and 1 S10+) so have some comparison and today picked up the ceramic white S10+ .
Immediately out of the box the FPS feels really really slow, it was never quick on the other devices but this feels like it is in slow motion. Setting up in the first instance was painful with lots of prompts to 'press harder' I have not removed the screen protector yet but I did not on the other eithers and it is noticeable slower than they were. It may be my imagination but the screen protector looks thicker than the others did but that could be my imagination or memory deceiving me, I may try removing it in a bit.
Just wondering if anybody else has experienced this on an S10 or S10+?
Click to expand...
Click to collapse
Yes, and after S10+, S10 I've happily settled with S10e. A perfect 10! (Samsung S10 that is)

arsenal74 said:
To say up front I have had 4 previous S10s (3 S10s and 1 S10+) so have some comparison and today picked up the ceramic white S10+ .
Immediately out of the box the FPS feels really really slow, it was never quick on the other devices but this feels like it is in slow motion. Setting up in the first instance was painful with lots of prompts to 'press harder' I have not removed the screen protector yet but I did not on the other eithers and it is noticeable slower than they were. It may be my imagination but the screen protector looks thicker than the others did but that could be my imagination or memory deceiving me, I may try removing it in a bit.
Just wondering if anybody else has experienced this on an S10 or S10+?
Click to expand...
Click to collapse
There was an update that came out that helped with this, is your phone up-to-date with the OTA's?

Just update your device to the latest version and it's very very fast ?

Removing the protector made all the difference. Must have been a dodgy one or as suspected just thicker.
Sent from my SM-G975F using Tapatalk

Try checking the sensor via *#0*# service menu
Sent from my SM-G975U using Tapatalk

I had a Whitestone Dome glass on mine for the past few months and it was so hit or miss I pretty much completely switched over to face unlock, I think this was mainly due to my dry skin. Yesterday I decided to rip the Dome glass off because I got tired of the fingerprint never working properly and boy is it night and day without it even with dry skin. Without the Dome glass it is super quick and I haven't had any issues or hiccups in the last 24 hours and I've deactivated face unlock.

My FPS works fine but my problem is that when I first turn on my phone it always forces me to use the pattern unlock method to unlock my phone without any option to use the fingerprints scanner. I do have the FPS set as my preferred security method and it works for apps and when the screen turns off but when I power down and turn back on I always have to use the pattern. Is there any way to fix this?

Kalnon said:
My FPS works fine but my problem is that when I first turn on my phone it always forces me to use the pattern unlock method to unlock my phone without any option to use the fingerprints scanner. I do have the FPS set as my preferred security method and it works for apps and when the screen turns off but when I power down and turn back on I always have to use the pattern. Is there any way to fix this?
Click to expand...
Click to collapse
That's normal.

Kalnon said:
My FPS works fine but my problem is that when I first turn on my phone it always forces me to use the pattern unlock method to unlock my phone without any option to use the fingerprints scanner. I do have the FPS set as my preferred security method and it works for apps and when the screen turns off but when I power down and turn back on I always have to use the pattern. Is there any way to fix this?
Click to expand...
Click to collapse
Yeh and also if you've not used the phone for a while itll ask for pin/password etc for security reasons.
Sent from my [device_name] using XDA-Developers Legacy app

jadaress1 said:
Yeh and also if you've not used the phone for a while itll ask for pin/password etc for security reasons.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Yeah and also, I find deleting and re registering fingerprints after 2 months good. Seems like my fingerprints on my skin shift slightly.
Sent from my SM-G975U using Tapatalk

moSess said:
That's normal.
Click to expand...
Click to collapse
jadaress1 said:
Yeh and also if you've not used the phone for a while itll ask for pin/password etc for security reasons.
Click to expand...
Click to collapse
Thanks, I thought it was a setting thing. It seems odd to me that Samsung wants users to use less secure methods than fingerprint scanner to first unlock the phone. Isn't the scanner the most difficult method to hack?

Screen swap and fingerprint fix

Long story short launched phone at 45 off my ATV.. I'm 3 screens later.
Screens online seems to have no adhesive at all...
I tried one attached to a frame and it was clearly a poopy sealed fix job...
So I bought a used 8 pro.. said it was a USA model..
Came as a in2020 I have a 2025.. his didn't connect to Verizon so I decided to pull the back glass and swap mobos. All was well until I realized that the finger print scanner wasn't working...
Spent the last 2 days trying to get it to work. Which I did, by booting my phone up with mine on my frame attached then plugging the new one in so I know it worked ..
Today screen 2 that was without adhesive and was slightly floating took a #2 and left me some nice lines....
So I was forced to use the in2020 housing (at least it was a proper seal on the screen)
On a whim before I decided to wipe my phone and try hoping a completely reset with MSM was going to fix it I decided to watch a fix the fingerprint issue...
So if you ever get to the point I'm at and you need to use a different frame with fingerprint not working you can pull the presist.img and copy the same files as the guide and I'm now back working!
Why can't I find a good replacement with quality adhesive ? Any one got any leads on what would be good to reseal the back glass now that I'm finally done inside her?

Just buy OEM Screen. Back cover needs a tape/sticker meant to attach the back cover. FP sensor is NEVER gonna work anymore so forget it. Oneplus would have fixed it for you but since you fiddled with it im sure they wont take it in. Or they charge for FP calibration only

Hello!
I don't know where to order OEM screen + FP reader, only found Aliexpress or Ebay product (says it's OEM, have no proof of course... and for +300$, not sure it's worth the try...)
Do you know where to look?

Smittyzz said:
Long story short launched phone at 45 off my ATV.. I'm 3 screens later.
Screens online seems to have no adhesive at all...
I tried one attached to a frame and it was clearly a poopy sealed fix job...
So I bought a used 8 pro.. said it was a USA model..
Came as a in2020 I have a 2025.. his didn't connect to Verizon so I decided to pull the back glass and swap mobos. All was well until I realized that the finger print scanner wasn't working...
Spent the last 2 days trying to get it to work. Which I did, by booting my phone up with mine on my frame attached then plugging the new one in so I know it worked ..
Today screen 2 that was without adhesive and was slightly floating took a #2 and left me some nice lines....
So I was forced to use the in2020 housing (at least it was a proper seal on the screen)
On a whim before I decided to wipe my phone and try hoping a completely reset with MSM was going to fix it I decided to watch a fix the fingerprint issue...
So if you ever get to the point I'm at and you need to use a different frame with fingerprint not working you can pull the presist.img and copy the same files as the guide and I'm now back working!
Why can't I find a good replacement with quality adhesive ? Any one got any leads on what would be good to reseal the back glass now that I'm finally done inside her?
Click to expand...
Click to collapse
I think if you're going to be spending money over and over with no idea if it's going to work or not, then I'd just contact OnePlus and get them to do it.
I'm sure there are cheaper alternatives, but this way you'll get an official screen and will know the jobs a good one.

dladz said:
I think if you're going to be spending money over and over with no idea if it's going to work or not, then I'd just contact OnePlus and get them to do it.
I'm sure there are cheaper alternatives, but this way you'll get an official screen and will know the jobs a good one.
Click to expand...
Click to collapse
T7000 did good for the back glass issue is I wasn't leaving it clamped long enough if be using my phone in 10 minutes instead of 24 hours lol I did contact one plus but I ended up getting it happily till I dropped a power steering pump on my screen I'm now sending it till I get a new one. Both front and back smashed to **** but she still works tho

Smittyzz said:
T7000 did good for the back glass issue is I wasn't leaving it clamped long enough if be using my phone in 10 minutes instead of 24 hours lol I did contact one plus but I ended up getting it happily till I dropped a power steering pump on my screen I'm now sending it till I get a new one. Both front and back smashed to **** but she still works tho
Click to expand...
Click to collapse
I think you need a rhino case mate . Or an arm band around it.

dladz said:
I think you need a rhino case mate . Or an arm band around it.
Click to expand...
Click to collapse
Fore sure I'm rough on **** but I love one plus