So i was clearing frameworks service on my nexus 4 and nexus 10 to try to force the OTA update. I found out the hard way that this is stupid and can seriously harm stuff.
First of all, i got problems with play store. I got errors when downloading app updates from google play.
After searching for a solution i found that I had to remove my google account from my phone and then add it again. That worked.
However once I updated to 4.3(didnt get the OTA so i used the adb method) the problems came back - it would not sync my primary account.
So i deleted again the account, cleaned framework and google play data.
Now it looks like i seriosuly f* up things. I can log in to google play but all my installed apps are gone (under "my apps")
When i login to the web version, both my nexus 4 and nexus 10 have disappeared from my devices. It only lists my old ones, that i dont have anymore.
Under "all apps" i do still see my app history (incl purchases), so at least some data was saved.
Is there anyhting i can do to
1. link my devices
2. see my installed apps?
Thanks in advance.
-edit: SOLVED!
Here's what happened - by deleting my primary account, a secondary account became the primary one so all app data was linked to that one.
I deleted all other accounts except the primary one, and with that app data was again linked to the primary account.
Do a hard reset.
Sfkn2 said:
Do a hard reset.
Click to expand...
Click to collapse
i really want to avoid clearing all my data.
-edit: SOLVED!
Here's what happened - by deleting my primary account, a secondary account became the primary one so all app data was linked to that one.
I deleted all other accounts except the primary one, and with that app data was again linked to the primary account.
Help!
I'm unable to download or update any app on my LG G2 (international version) for a couple of days now. I keep getting an error that says "Error retrieving information from server. [RPC:S-7:AEC-0]"
Here are all the things i've done to try and solve the problem (but didn't work):
- Delete and re-added my Google account
- Cleaned all the cache and data on Google Play app and other related services/apps
- Reboot the device (after doing the steps above)
- Reset default apps and app preferences
- Uninstall all updates from Google Play
- Rolled back and installed older versions of Google Play (tried 2 previous versions)
What did work was creating a new Google account but i don't see this as a solution since all my paid apps are tied to my original account. And i'm trying to avoid doing a factory reset.
I'm at my wits end trying to fix this. My original account doesn't seem to have any problems when trying to access any of Google's other services (Gmail, Youtube, GDrive, etc.), it's just Google Play that's giving me a lot of grief.
Anybody else experiencing this problem? Is there a way to fix this?
Reiman76 said:
Help!
I'm unable to download or update any app on my LG G2 (international version) for a couple of days now. I keep getting an error that says "Error retrieving information from server. [RPC:S-7:AEC-0]"
Here are all the things i've done to try and solve the problem (but didn't work):
- Delete and re-added my Google account
- Cleaned all the cache and data on Google Play app and other related services/apps
- Reboot the device (after doing the steps above)
- Reset default apps and app preferences
- Uninstall all updates from Google Play
- Rolled back and installed older versions of Google Play (tried 2 previous versions)
What did work was creating a new Google account but i don't see this as a solution since all my paid apps are tied to my original account. And i'm trying to avoid doing a factory reset.
I'm at my wits end trying to fix this. My original account doesn't seem to have any problems when trying to access any of Google's other services (Gmail, Youtube, GDrive, etc.), it's just Google Play that's giving me a lot of grief.
Anybody else experiencing this problem? Is there a way to fix this?
Click to expand...
Click to collapse
The problem seems to be on Google server side. I have the same problem on my S5 mini and several other users here on xda have reported the same issue.
Geggan said:
The problem seems to be on Google server side. I have the same problem on my S5 mini and several other users here on xda have reported the same issue.
Click to expand...
Click to collapse
Me too! I have this problem on my Nexus 5, Nexus 7 (2013) and Nexus 7 (2012). I have tried all the supposed fixes and the problem remains.
Hello, I'm new here.
I have a brand new galaxy s5. Running stock everything. I set up my Google account and was able to access some features, such as logging into the play store and downloading apps. However I am unable to access the Google play games feature, I also cannot sign into certain apps requiring google+. I have deleted the account and re entered my details. I have even performed a factory reset and still have no luck. I have tried putting my phone in flight mode and then back to normal and even disabling master sync and re-enabling it. How do I fix this problem. The account seems to say syncing for a very long time, everything else seems to work fine. Is this a network problem?
Problem solved
So I figured I wasn't going to receive any advice any time soon, probably because my explanation wasn't too clear but I fixed the issue. As mentioned I tried everything and factory reset and that did not work. The main issue was when I logged into some apps requiring Google+ link such as Clash of Clans, I was unable to sign into link my account. I also realised the Google Play Games app did into work, it just showed blank loading pages for tab.
So here's what I did (Android 5.0 - Galaxy S5 stock):
Go to Settings>Applications>Application Manager>All
Now go to the Google Play Games App then disable the app. This uninstalls the new version of the app that was updated 15th May 2015. Instead you are reverted back to a older version of the app, which works perfectly. Now you will be able to link your accounts requiring Google+/Google Play.
Since Google released the update quite recently, people have experienced the same issue. I am hoping a new update will be available soon so you can update to that and skip this current update and never have to worry about the bug again.
But at least with this fix you can enjoy your Google Play Games.
Which one version of Google Play Games do I have to install?
I'm using official ROM Lollipop from Malaysia. Since yesterday I notice that my phone unable to connect to Google account and apps. I suspect because of few services that I freeze. After I defrost the apps, I still unable to connect. So, half an hour ago I reset to factory setting. But it seems like I still unable to connect to Google. My contacts all save in Google. I have no problem to open Google Plus, login into Google account, open Google Play Store and etc. using laptop. Every time I opened any Google application to login, it will show you this image:
Please assists. Thank you.
Got a new Fire HD 10 recently, got all the Google APKs installed, play store running, every app except Chrome is accessing my Google account. When I try to log in to Chrome, I get the "Account already exists on this device" error. I've tried clearing cache and data for all Google Apps, uninstalling / reinstalling chrome. Any ideas to get sync working in Chrome?
Rubyzero80 said:
Got a new Fire HD 10 recently, got all the Google APKs installed, play store running, every app except Chrome is accessing my Google account. When I try to log in to Chrome, I get the "Account already exists on this device" error. I've tried clearing cache and data for all Google Apps, uninstalling / reinstalling chrome. Any ideas to get sync working in Chrome?
Click to expand...
Click to collapse
Try to factory reset, bypass Amazon registration and re-install all Google API Service APK.
NOTE: If your Fire tablet have registered with Amazon account. You need to deregister and factory reset again to use Google account.
Do not register your Fire tablet with Amazon account.
Click to expand...
Click to collapse
AmznUser444 Dev said:
Try to factory reset, bypass Amazon registration and re-install all Google API Service APK.
Click to expand...
Click to collapse
Thanks for the heads up, I tried this, deregistered, factory reset, installed:
Google Account Settings
Google Services Framework
Google Play Services
Google Play
Added account to google play, downloaded chrome, get same message about "account already exists on this device."
Tried loading chrome apk after google play (after another factory reset), same issue.
Willing to try any other ideas.
Rubyzero80 said:
Thanks for the heads up, I tried this, deregistered, factory reset, installed:
Google Account Settings
Google Services Framework
Google Play Services
Google Play
Added account to google play, downloaded chrome, get same message about "account already exists on this device."
Tried loading chrome apk after google play (after another factory reset), same issue.
Willing to try any other ideas.
Click to expand...
Click to collapse
Can you install Google Contacts Sync.
You Fire tablet have registered with Amazon account that causing an issues?
Same issue
Having the same issue, got the tablet today and installed google play and am getting the account has been added message.
For users having account already on this device just wait a few hours and keep trying. This is what seems to be happening for most, including myself.
grantdb said:
For users having account already on this device just wait a few hours and keep trying. This is what seems to be happening for most, including myself.
Click to expand...
Click to collapse
This isn’t working for me. I installed all last night. I left the device on overnight. Alexa auto updated through Google Play Store, but I still get “the account already exists on your device” when trying to log into Chrome.
I have not registered with Amazon on the device and all system updates have been blocked (no OTA). I also debloated with Amazon Toolbox.
Anyone else figure out the why and how for the can’t log into Chrome issue here?
Thx!
I had the problem,the thing that seemed too work for me is sign in to your Google account on the built in Email client,then you can sign in to Chrome.
Rubyzero80 said:
Thanks for the heads up, I tried this, deregistered, factory reset, installed:
Google Account Settings
Google Services Framework
Google Play Services
Google Play
Added account to google play, downloaded chrome, get same message about "account already exists on this device."
Tried loading chrome apk after google play (after another factory reset), same issue.
Willing to try any other ideas.
Click to expand...
Click to collapse
Try to disable any Amazon's bloatware like Amazon Appstore, Silk Browser, Amazon's Email app, DCP Platform Contracts app from ADB or Fire toolbox from @Datastream33. IMPORTANT: You need to install any web browser from Google Llay like Firefox or Google Chrome before doing this to disable Silk Browser.
Have you tried messing with Chrome's permissions?
I've had issues in the past until I manually went into the settings, and enabled google account + some other permissions for Chrome, and then restarted. Sometimes it just takes time for whatever reason.
For anyone having this issue, try to upgrade your "google play services" and reboot. You may be prompted to the upgrade page when you open "play games" app (other side loaded google apps might also do the trick).
Adding my Gmail account to the built in Email app fixed my problem too. Whoop! Thank you.
F***ing Amazon and Google ought to just figure out that most people use both of their services and allow Play Store and Chrome to reside side by side with Silk and Alexa (which I don't want to use, just like I don't use Microsoft Cortana, or Siri on my iPad).
In case someone else encounters this: it was the permissions for me. Enabled contact permissions for chrome and it worked.
Let's revive this thread... I recently purchased an HD10. I added the Google Play store, downloaded several apps not currently available in the Amazon app store, so it is definitely working.
For some reason chrome just won't run... it won't even give me the option to open it once it installs.
Any ideas what to do?