Database Users

[Q] New Nexus 7 usb google driver problem

I'm having trouble getting the proper usb drivers loaded so i can root my new Nexus 7. I downloaded the Android SDK, unzipped and expanded the google drivers, but my Vista computer keeps giving me an error like "windows found driver software for your device but encountered an error while attempting to install it". It shows the driver as Android Composite ADB Interface. Please help!!

You need to disable your computer's driver signature enforcement.

1)by the way - delete your device from Laptop`s device manager and unplug and plug again cable to you Nexus
2)download last version of ADB and Fastboot
3)check at storage menu - preference - camera (not mtp)
4)enter in developer item in settings menu and check USB debug - Android `ll show your alert message with mac adress of you Laptop - you must accept it
!!! Do not try to use some other sofware for rooting (this is bad idea)- you must doing it in fastboot by myself!!!

Windows 10 USB Help Request - Device Descriptor Failed

Howdy,
Ok, I'm one of those who are having issues connecting my Nexus 6P to my Windows 10 PC. I've tried the usual fixes (I'll enumerate what I've done below) but right now where I'm in the state where Device Manager shows the Nexus 6p under the Universal Serial Bus controllers. Shows up as:
Unknown USB Device (Device Descriptor Request Failed)
Device status is:
"Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed."​Properties -> Details -> Hardware Ids = USB\DEVICE_DESCRIPTOR_FAILURE​Ok, what I have tried:
1) Settings -> Developer Options -> Select USB Configuration = MTP (I have tried all options here, no change to above)
2) Settings -> Developer Options -> USB debugging = On (I have tried both on and off)
3) Using the USB A to USB C cable which came with the phone
4) Tried multiple USB ports on multiple PCs, no difference
5) NOT seeing the USB configuration type in the notification pulldown so I can not comment on that
6) I have factory reset the phone
7) Tried to update to the latest Google USB Driver.. Unable to... Experience is:
- Steps performed: Device Manager -> Update Driver Software -> Browse Computer -> Navigate to Directory (yes, include subfolder is checked).
- Outcome: Windows tells me the Best Driver software is already installed​- Second attempt: Device Manger - Update Driver Software -> Browse Computer -> Let me pick from a list of device drivers
- Outcome: No driver with Android, Google or Nexus shows​8) I have tried a couple of the universal USB drivers but none look to work
Is there anything else I can try? I am starting to wonder if there is a hardware error on my phone.

I have windows 10 and I've never had problems. When I plugged in my device my computer recognized it right away.
Sent from my Nexus 6P using Tapatalk

Have you tried to install ADB with the universal installer found somewhere on XDA, which also installs the Google drivers and see if your device is detected?Can you try it on a different PC to rule out the cable being problematic?

Might go down the path of updating the drivers for your motherboard. Especially USB 3. I've had that same error from outdated drivers on windows 8.1 and the htc m7. I actually had to use drivers from a different manufacturer but for the same chipset.

Went on vacation shortly after the last response and trying the suggestions now. Still no luck. I am starting to wonder if there is something shorted out on the phone. Is there any way to do a sanity check?
Since the last response I have tried:
Repeated the behavior on 2 different PC's
Updated all firmware on my laptop. I have connected a Moto X to this laptop in the past but do not have access to that device anymore.
Tried the Naked Driver
Tried the PDANet driver
Ran through the steps on the Diagnosing USB Driver thread
I have only tried this with 2 cables. One is the cable the phone came with. The other is a cable that Leung says does not work correctly (bought before I saw him reviewing. wondering if this did damage to my phone)
Anything else I could try? That or is there a way to test the hardware?

Meizu Pro 5 -MTP error

when i connect my mobile to pc it is not detected but mobile is charging. i have tried different ports and cable but result is same.
any idea how can i solve this problem

k00lfire said:
when i connect my mobile to pc it is not detected but mobile is charging. i have tried different ports and cable but result is same.
any idea how can i solve this problem
Click to expand...
Click to collapse
this error is shown in device manager
This device cannot start. (Code 10)

build?

xsbxhome said:
build?
Click to expand...
Click to collapse
win 8.1

k00lfire said:
win 8.1
Click to expand...
Click to collapse
I think he was talking about the rom of the phone

Pro 5 4 GB 64GB Flyme OS 5.6.3.22

k00lfire said:
when i connect my mobile to pc it is not detected but mobile is charging. i have tried different ports and cable but result is same.
any idea how can i solve this problem
Click to expand...
Click to collapse
-Connect your phone to computer
-open device manager
-search portable device and under your phone
-open it, and go to the driver flag
-update driver
-brows my computer for driver software
-let me pick from a list of device drives on my computer
-show compatible hardware mark off
-chose the (Standard MTP Device) from left and MTP Device from right.
-Next, and win' tell maybe it will not good for this device. Chose yes, and violá!
If you can not see Portable devices and you get Unknown devices, yust do the same above with that.
If you installed early another MTP driver, reboot your comp, and when you connect the phone, you have to uninstall those driver and tryy above again. I think it will work for you too

same problem. works only cdrom mode. after all reflash with wipe data works for me.

Hunedit said:
-Connect your phone to computer
-open device manager
-search portable device and under your phone
-open it, and go to the driver flag
-update driver
-brows my computer for driver software
-let me pick from a list of device drives on my computer
-show compatible hardware mark off
-chose the (Standard MTP Device) from left and MTP Device from right.
-Next, and win' tell maybe it will not good for this device. Chose yes, and violá!
If you can not see Portable devices and you get Unknown devices, yust do the same above with that.
If you installed early another MTP driver, reboot your comp, and when you connect the phone, you have to uninstall those driver and tryy above again. I think it will work for you too
Click to expand...
Click to collapse
Thanx bro this did the job

how to uninstall MTP usb device
How I uninstall the MTP USB device

rohit772244 said:
How I uninstall the MTP USB device
Click to expand...
Click to collapse
uninstall from Device manager
search for portable device

Oneplus 5 not recognised in Windows 10

Hi,
I've received a couple of days ago two Onplus 5.
They both work great but when I try to connect them to my desktop, they get detected as "qualcomm hs-usb diagnostics 900e" by windows 10 that states the USB device is not recognised.
The issue is reproduced on a laptop, although it did get picked up once by the laptop, only to fail on a second attempt with the same device name "qualcomm hs-usb diagnostics 900e" after I installed the driver provided by Oneplus.
I read on the forum that "qualcomm hs-usb diagnostics 900e" is normally related to Bricked phone issues, which is not my case and I don't know what to do to resolve this.
I also tried to activate the USB debug mode on the phone, but this didn't change the problem.
My windows are all up to date and my phones as well (running Android 7.1.1, OxygenOS 4.5.2)
Has anyone experienced this issue with that phone or any other?
I would greatly appreciate some help and I thank you in advance for reading this and offering advice.

Unplug phone, restart windows.
Go to settings / about phone / press build number 5-6 time (don't remember exactly how many times) to enable developer options
turn on USB debugging
select USB configuration MTP (media transfer protocol)
plug it in
Install drivers
And now on you should have it working every time you plug it to your laptop.

dcrnic said:
Unplug phone, restart windows.
Go to settings / about phone / press build number 5-6 time (don't remember exactly how many times) to enable developer options
turn on USB debugging
select USB configuration MTP (media transfer protocol)
plug it in
Install drivers
And now on you should have it working every time you plug it to your laptop.
Click to expand...
Click to collapse
Thanks dcrnic, I must have skipped a step with the debugging mode because your procedure did the trick.
Is this a normal process to have to go to Dev mode and Debug mode to be able to connect to a PC?
Thanks again for your help!:good:

Win 10 do not recognize device as it is so new. Probably in the future this will be solved on Windows end.
I found online link for drivers
https://drive.google.com/file/d/0B-LgkimFUEksbjRCY1BkWnduVW8/view?usp=sharing

Moderators
Please delete ... Today forum is so slow, and it do double posting for some reason even I press reply just once.
Thank you.

FIXED: Use stock op5 cable. The other cable that gave me issues works just fine for op2.
The phone used to be seen by win10, but since oem unlock and superSU, the computer at work doesn't recognize it. Ran the 4.5.2 update with same results. I noticed that in Developer Options -> Select USB configurations charging is selected and greyed out. Going in selecting anything else returns is to Charing.

Device Manager > Find the phone > Right click > Update drivers (or something like that) > Select driver from Computer > Select "MTP USB Device" Enjoy

I'm having the same issue. If I manage to get it to connect to the PC, then after I unplug and plug it again it gives the same not recognised balloon. It only seems to work with USB Debugging On

I ended up using the original op5 cable and it recognizes the phone right away.The cable that didn't work for op5 is not stock, but worked perfectly fine for op2.

Same issue
Even I'm facing the exact same issue on my op5

dcrnic said:
Win 10 do not recognize device as it is so new. Probably in the future this will be solved on Windows end.
I found online link for drivers
https://drive.google.com/file/d/0B-LgkimFUEksbjRCY1BkWnduVW8/view?usp=sharing
Click to expand...
Click to collapse
The drivers are on the phone, they're mounted as a drive when you plug the phone in? They even add ADB tools when you install them, they're in C:\Program Files (x86)\OnePlus USB Drivers and the ADB tools are in the Android folder within there.

djsubterrain said:
The drivers are on the phone, they're mounted as a drive when you plug the phone in? They even add ADB tools when you install them, they're in C:\Program Files (x86)\OnePlus USB Drivers and the ADB tools are in the Android folder within there.
Click to expand...
Click to collapse
Yes, they are on the phone, but computer need to recognize device to see it. It does not, so the drivers on the phone are useless in this case.

I compared this to my ZTE Axon 7. If you choose "Charge only" the Axon 7 is recognized as a USB input device. This should also happen for our OP5 but the driver (which btw. is a windows standard driver) does not contain PID 900E and also does not like to have it forced to a USB input device.
The Axon 7's PID is F006.
However, the real issue is when Windows decides to use Qualcomm's HS USB Diagnostic Interface driver which seems to give even more trouble (at least for me). When I tried to switch to MTP this would not work and my Windows 10 hung itself up when rebooting or shuting down. For now I just disabled the "Unknown device" to prevent such things from happening. Charging still works this way and the phone is correctly recognized when changing to MTP.
If you are facing the same issue, disconnect the Oneplus 5 from your PC, reboot the PC and after that launch the device manager. You need to enable hidden devices in the view menu of the device manager to see disconnected devices. Now remove the device "Qualcomm HS USB Device Interface" and also choose to uninstall the driver itself. After that you can connect your device again and it should pop up as "Unknown device". Then simply disable the device.
Regarding the drivers from Oneplus: this package is lacking a driver for the device we are seeing (VID_05C6&PID_900E).

Does anyone know if the latest update (OxygenOS 4.5.5 update) addresses this issue? It says the following as one of the bug fixes:
"To restore connectivity to a Windows 10 PC, please turn off USB debugging prior to the upgrade"

aa_chow said:
Does anyone know if the latest update (OxygenOS 4.5.5 update) addresses this issue? It says the following as one of the bug fixes:
"To restore connectivity to a Windows 10 PC, please turn off USB debugging prior to the upgrade"
Click to expand...
Click to collapse
Worked for me, only remember to Uncheck usb debugging BEFORE the update....

Hmm, didn't work for me, same behavior as before the update...Qualcomm HS-USB as soon as phone is plugged in...USB debug was off.
Sent from my ONEPLUS A5000 using Tapatalk

try changing port (and remember to restart the pc)

Just got my phone today. It updated to 4.5.5 immediately. All I did was connect it to the computer (windows 10) and everything works.

bricky23 said:
Just got my phone today. It updated to 4.5.5 immediately. All I did was connect it to the computer (windows 10) and everything works.
Click to expand...
Click to collapse
It worked the first time too, but not the second time...at that point connected detected as Qualcomm HS-USB Diagnostic, and computer won't shut down.
And yes I installed it a few time, and it works the first time connecting, but not the second time around.
Sent from my ONEPLUS A5000 using Tapatalk

I don't have my OP5 yet, but I had a very similar and difficult experience with my OP3 when I first received it on Windows 10 Pro. On top of installing the proper drivers, I also had to go into Device Manager and run some steps (I'm going off on memory so they may not be entirely accurate). The root cause is driver signature check enforced in Windows 8+. So by going into Device Manager and seeing "kedacom USB driver", right click and find the oneplus USB driver you installed above and also need to disable the driver signature enforcement (in windows 10 go to advanced startup settings, reboot and choose (I think) #7 then reboot). Then plug in the phone usb go to device mgr right click on kedacom USB driver and choose the oneplus driver.
I don't have all the steps in the right order but it should fix your issue.

ZTE Nubia Z17 USB connection problems & MyPhoneExplorer

Hi,
I just received the Z17. It looks well but I had many problems with the USB connection.
I use the connection too with my Jiayu S3Adv.
On that phone, I can read all the contents of the phone (SD Card and Internal mémory)
On the Nubia, I can read nothing into the windows 8.1 file explorer.
I just have (under My Computer main part) an icon named NX563J.
If I open this "drive" (or device), I just have a disk named "Shared internal space" (Espace de stockage interne partagé) (Sorry, I'm French, nobody is perfect, my English too ) with no files and one or two directories (log for example)
In order to have a "complete view", I had to change into Developper Option the default parameter "Charging" to "MTP"
Right, I can access the full contents of the phone...
I seems not activated by default.
Do you have the same problem ?
I use MyPhoneExplorer to synchronize data between my PC and mu phone. It works perfectly with the Jiayu.
I can't connect the Nubia to that application.
I'll have a new try with the "new MTP parameter" activated.
Thanks

Complement :
Each time I shutdownower off the phone and the computer, I need to reinstall the drivers...
Otherwise I can't access the phone contents.
I'm thinking to return the phone

May be I found one solution (or problem)
My computer (Lenovo Carbon X1 gen 3) is supporting "only" USB 3.0 specifications.
USB-C connection (I'm not speaking about the connector) need USB 3.1 and over specifications (thunderbolt).
So despite my device is recognized, it seams MyPhoneExplorer can't connect via USB-C protocol.
I had a small try with a connection via bluetooth, it seems to work.
But I can't see the phone contents when the phone is connected via USB.
Microsoft says USB-C connections are not supported by the windows OS under windows 10 (7, 8, 8.1)...

i have the same problem
Ursus91 said:
May be I found one solution (or problem)
My computer (Lenovo Carbon X1 gen 3) is supporting "only" USB 3.0 specifications.
USB-C connection (I'm not speaking about the connector) need USB 3.1 and over specifications (thunderbolt).
So despite my device is recognized, it seams MyPhoneExplorer can't connect via USB-C protocol.
I had a small try with a connection via bluetooth, it seems to work.
But I can't see the phone contents when the phone is connected via USB.
Microsoft says USB-C connections are not supported by the windows OS under windows 10 (7, 8, 8.1)...
Click to expand...
Click to collapse
The problem is the USB C connections I have a surface and It does not recognize the USB connection due to driver error, I try to find a way with no solution, have anyone of you tried to root the phone successfully?

Ok, it works... sometimes with W8.1 x64.
In your configuration panel, open the item "Device Manager" (sorry, I've the French Version only)
In the menu "View" (Affichage, the last menu item on your right before ?) clic on Show Hidden devices
On the "Unknown device" Clic on Properties (Propriétés)
Tab Driver => Update the driver
Find a driver on my computer
Choose in a driver list on my computer
Choose USB Device and choose USB MTP or something similar.
Clic on Next. The driver will be installed
In your file manager, you can now see your phone.
If you have more than one phone, may be you have to do that each time you connect an other phone on your computer
Hope this helps you

Add-on :
Download the latest (ZTE) usb drivers. You'll find them here on XDA