Computers don't see my phone - Samsung Galaxy S7 Edge Questions and Answers

I can not transfer my file to phone from computer. I try a lot of solutuion for exp USB debbuging... I want to download stock rom with odin mode but olso pc don't see. I try another pc or cable. I think usb is error but ı can charging with adaptor. Can you help me ? I go to service but they said your phone's screen is broken...
When ı acces to recovery mode. ı see " fail to open recovery_cause"

do u have drivers?
try different version of odin from sammobile
use genuine cable - I've had issues with non orginal cables just like yours
try to use needle and get dirt from phone port - I've been through that a few times

Related

uable to get usb connection working

since around a week ago my phone has not been able to connect to the usb ,
it does still charge via usb cable from the pc but the cable is not detected for mass storage ,kies or usb debug .
i know drivers are ok on pc as my wifes phone still connects fine .
is there any way to test that the usb socket is broken internally
i am haing same prob here after flashing a rom
just backing phone up with clockwork mod then going to do a factory restore to see if it cures the problem ,dont think it will but i can but try . device doesnt even go into mtp ? mode .
even in clockwork recovery when the usb is mounted as mass storage it isnt detected
well tried that no success , cant send phone back as cant factory restore it as i cant connect to odin. by the way what rom are you running and what version of galaxy have you got 8gb or 16gb
jona29 said:
just backing phone up with clockwork mod then going to do a factory restore to see if it cures the problem ,dont think it will but i can but try . device doesnt even go into mtp ? mode .
even in clockwork recovery when the usb is mounted as mass storage it isnt detected
well tried that no success , cant send phone back as cant factory restore it as i cant connect to odin. by the way what rom are you running and what version of galaxy have you got 8gb or 16gb
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Have you tried the debugging mode?
EDIT : Try installing the usb drivers from my signature.
ive tried debugging mode no different , i can even select - deselect usb debugging whist the usb cable is connected .
the usb drivers from your sig are for windows x64
my wifes galaxy s is detected by the computer fine ,same usb cable and port
jona29 said:
ive tried debugging mode no different , i can even select - deselect usb debugging whist the usb cable is connected .
the usb drivers from your sig are for windows x64
my wifes galaxy s is detected by the computer fine ,same usb cable and port
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What OS are you running?
windows 7 32 bit
galaxy s 16gb with darkys v8 gingerbread (previously darkys version 6)
Can't you get hold of a friend's usb cable?
hi i have multiple usb cables here 2 original samsung galaxy cables plus multiple other micro usb cables . non of which work with the phone . not to sound ignorant but dont you think i have tried the obvious things first ?
Try a wipe/reset
If that doesnt work, try an other rom .... Stock or non-darkyy
If that doesnt work, im afraid there is a hardware problem
Sent from my GT-I9000 using XDA App
Cypher_X said:
Try a wipe/reset
If that doesnt work, try an other rom .... Stock or non-darkyy
If that doesnt work, im afraid there is a hardware problem
Sent from my GT-I9000 using XDA App
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You are funny, their phone is OK, the CABLE doesn't work. Right?
jona29 said:
hi i have multiple usb cables here 2 original samsung galaxy cables plus multiple other micro usb cables . non of which work with the phone . not to sound ignorant but dont you think i have tried the obvious things first ?
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DID you try to put a RIGHT cable into a WRONG hole???
You are not alone, I have exactly the same problem, but wrote it off as a hardware problem, because it started after my son (9 months and teething) gnawed on the phone for some time...
Sent from my GT-I9000 using Tapatalk
ok tried different roms etc no luck must be hardware related going to open the phone tomorrow and check the usb socket . only really worried incase i need to use odin to recover after a bad flash , or incase the usb decides to die completely and i cant charge the phone
jona29 said:
since around a week ago my phone has not been able to connect to the usb ,
it does still charge via usb cable from the pc but the cable is not detected for mass storage ,kies or usb debug .
i know drivers are ok on pc as my wifes phone still connects fine .
is there any way to test that the usb socket is broken internally
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Click to collapse
Hey Jona29 i had the same problem some time ago i solved it by changing usb port (preferably one direct to motherboard) while pc is off then start it while in download mode and flash with odin.
Good luck bud, i know how frustrating it is
UPDATE ! fixed the phone ,yes it was hardware not software at fault . dissasembled the phone and removed the board with the usb connector on .
heated the board around the connector with a pyro pen to reflow the solder
let it cooled and then reassembled the phone .
powered up phone and connected usb lead ,computer recognised phone and phone recognised usb connection
probably took me 30 mins to complete the task.
better than say a 4 week wait from samsung
jona29 said:
heated the board around the connector with a pyro pen to reflow the solder
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Slick. I have taken my phone apart for USB problems as well, but I would be scared to try to reflow something on the PBC. The connections are so small.
I have had the USB issue as well but it always seemed to be the cooked ROM iI was using.
Ian
I had the same problem, after using DXJPA ... every time i connected the phone (even in boot mode) i received "USB device not recognized" ... I don't know what worked in the end, but i tried a lot of things: I bought a new cable (same problem), I used another computer (same problem), I tried on W7 x64, W7 x32, XP SP3 (same problem), uninstalled and reinstalled Kies, I uninstalled and reinstalled an older version of Kies, changed the phone form a computer to another, played a lot with USB ports ...
After 2-3 hours of pain, Odin saw the phone ... flash it to JPY and no USB problem anymore ...
Maybe this will help someone
mik3y007 said:
I had the same problem, after using DXJPA ... every time i connected the phone (even in boot mode) i received "USB device not recognized" ... I don't know what worked in the end, but i tried a lot of things: I bought a new cable (same problem), I used another computer (same problem), I tried on W7 x64, W7 x32, XP SP3 (same problem), uninstalled and reinstalled Kies, I uninstalled and reinstalled an older version of Kies, changed the phone form a computer to another, played a lot with USB ports ...
After 2-3 hours of pain, Odin saw the phone ... flash it to JPY and no USB problem anymore ...
Maybe this will help someone
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have the same problem..
tried everything.. i dont dare to reflow my phone..

Mk809 Recovery

My Mk809 is stuck at the R-Box screen and I'm trying to flash the recovery software onto it, but when I short out pins 6-7 My PC doesnt recognise it so I cant install the drivers . I tried on xp and win7 with no luck, is there any other way of doing it ? and is there a better guide than the one thats already in the download.
And how do I connect it to my PC , I'm assuming its the full USB port and not the micro USB port , I've tried both anyway
Petesky said:
My Mk809 is stuck at the R-Box screen and I'm trying to flash the recovery software onto it, but when I short out pins 6-7 My PC doesnt recognise it so I cant install the drivers . I tried on xp and win7 with no luck, is there any other way of doing it ? and is there a better guide than the one thats already in the download.
And how do I connect it to my PC , I'm assuming its the full USB port and not the micro USB port , I've tried both anyway
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PLEASE can someone "in the know" answer the above ASAP. I have exactly the same issues. I wish I hadn't tried to upgrade my firmware :crying:
Think your screwed m8 , I had to send mine's back for replacement

Can't Connect to any PCs

I've had my S4 for just about two years now, and have been looking into getting a new phone. I wanted to update it to 5.0 and back it up. My charging port went (yet again) so I bought a replacement and now it will charge like new. However, I cannot get it to connect to any PC and it won't show up in devices.
Things I have tried to remedy this:
-Unistalled/reinstalled newest drivers
-Uninstalled/reinstalled newest Kies
-Four different cables (all of which claim to be OEM, one IS OEM)
-Multiple USB ports on two PCs (Win 7, Win 10) and an iMac
-Checked all connections of new charging port
-Changed USB settings to MTP, MTP+ADB
As I said, I have run out of options. I can only get this thing to charge when connected to a computer, no data. It won't even show up under Device Manager or as a USB storage device.
Put ur phone in download mode then try connecting if ur PC didn't find ur phone it maybe the problem with ur phones USB port
anfalanl said:
Put ur phone in download mode then try connecting if ur PC didn't find ur phone it maybe the problem with ur phones USB port
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that didn't work either. The charging port is brand new, and also a brand new cable. Any other suggestions?
Try flashing your device with the default rom
how would I do that? I can't connect it to PC to back it up or download a ROM

connectivity issue

hello
i have a problem with my g928f
my issue is that it can not be regognized by the windows
i have tried at my desktop with win 10 and at my laptop with windows 7 and at both says unknown device,
i have tried everything i know of
unistall everything from the pc regarding samsung drivers
install it again , nothing
install smart switch , nothing
install kies, nothing
run odin , not even see the phone at download mode
made factory reset from recovery , nothing
charge is working just fine both from pc and my wall charger
i tried mhl hdmi and nothing happened
tried just now otg cable with a usb drive , again nothing
just a week ago i was using it just fine with my pc
should i take it to a store to check my micro usb port??
noone??
today i replaced the screen with a new one witch had a new usb dock on it and the problem is still here
i can not connect it to any pc.
i cann't flash the stock rom because odin is not see it also
is it possible to be a rom problem????
i can't flash the stock one because of the usb issue
but i think i can download another lollipop rom to give it a try.
Have you made sure that it is set as MTP?
Setting - Storage - USB.
Check if the device gets connected in Fastboot mode. If it doesn't then it would be your USB.
sideload is not working either
usb is brand new and original.
is there a way to flash stock rom via recovery?

Unable to flash any rom after Odin flashing error

My Note 4 is n910cq with Exynos and I downloaded Android 6 from an xda thread and while I try to flash it through odin I got an error. After that the phone stuck with a screen says"firmware upgrade encountered an issue please select recovery mode ın kies and try again". I can put the phone into download mode but not able to get it to recovery mode. I tried to flash older roms but still keep getting error in odin. I tried Samsung smart switch app through upgrade section but no result. So, what to do?
it happens to me also because the phone disconnects while flashing , so you need to change the usb port ..keep trying to place it in a different usb port or even try to change the usb cable
tareqjordan said:
it happens to me also because the phone disconnects while flashing , so you need to change the usb port ..keep trying to place it in a different usb port or even try to change the usb cable
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Thanks a lot. I changed the cable and PC and works good.

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