Database Users

My PHONE JUST LOCKS ON THE SPLASH SCREEN

Hey guys,
Before my phone locks up on the splash screen, the OS (Windows Mobile 6) began to run very very very sluggish, the battery was full this morning until when I switched it on (and has not been used since) went to 30% in just about 4 hours, only bluetooth was on and no wifi nor GPS.
I then performed a soft reset to clear up some memory and to stop what ever is being used in the background, to find that after waiting for 30 minutes and only getting the Windows Mobile screen for that long shows that there was a problem.
I NEED HELP NOW! I HAVE A LOT OF INFORMATION ON MY PHONE AND IT HASN'T BEEN BACKED UP, how do I retrieve my SMS/Emails and etc. so that I can perform a hard-reset.

I've just called HTC's tech centre which is Teleplan.
They stated that I should take out the battery and leave it for say 2 hours or more, I think this was to drain the internal battery not the actually battery.
Not sure what the outcome of this may be, but I will keep you posted.

ausindo said:
They stated that I should take out the battery and leave it for say 2 hours or more, I think this was to drain the internal battery not the actually battery.
Not sure what the outcome of this may be, but I will keep you posted.
Click to expand...
Click to collapse
Do you have an update to this. I faced a similar problem with my WM5 device yesterday and am snce unable to load it successfully. It just remains on the windows mobile screen - Indefinately.
Please share the outcome of removing the external battery. I do not want to hard reset either since don't have my sms / mails backed up.
Thanks,
Umesh.
HTC Prophet (WM5)

Sorry mate, I don't, I think I was too anxious that I installed the battery in too early, I may just leave the darn thing overnight.
I too didn't back up all my SMS's and MMS's, I have this one SMS that I sent on the exact time and date when my nephew was born! I would be stoked to find I have to hard reset my device!
Not to mention the pain in reinstalling everything!
I will update everyone tomorrow morning.
Sorry guys!

ausindo said:
Sorry mate, I don't, I think I was too anxious that I installed the battery in too early, I may just leave the darn thing overnight.
I too didn't back up all my SMS's and MMS's, I have this one SMS that I sent on the exact time and date when my nephew was born! I would be stoked to find I have to hard reset my device!
Not to mention the pain in reinstalling everything!
I will update everyone tomorrow morning.
Sorry guys!
Click to expand...
Click to collapse
I've had this problem aswell, and the only solve I found was to hard reset it. However after that time everytime I did a soft reset I had the same problem..
Untill I reflashed my device.

Hey guys,
Nope didn't work for me! left it for say 4 hours and put the battery back and still the same issue, I since then farewelled my sms's and mms's :'( and hard reseted it.
I think I will just reflash it, and I would guess that yes it may be a rom image issue then, but why now? why not i think 2 months ago when I flashed my rom to windows mobile 6? why did it happen 2 months after?
And also, from what I know about not giving any charge to your device for a certain amount of period, this will cause the device to perform a hard reset as it would not have enough power to maintain the data on the flash storage, correct me if I am wrong though.
Sorry guys, I AM FULLY STOKED! A WORD OF ADVISE GUYS! BACK UP DAILY WITH WHAT EVERY PROGRAM YOU USE!

HTC hero problem, vibrate not working

hi im new to android phones but i got 2 htc heroes, 1 for me and 1 for my gf, i rooted and installed fresh rom 1.0 on my phone no problems at all. my gf decided to keep hers stock.i had installed fresh rom and rooted my phone because i was having 100% awake problem, i tried everything i could read on the forums but nothing has helped. its not really that big of a deal considering im getting what i consider excellent battery life for my phone.
but my gf's phone has now started having a problem that i cannot fix, her vibrate on her phone just stopped working completely, i checked the settings and everything is enabled and everything looks good, so i did a hard reset which didnt fix the issue, then i restored it with a back up.
i figured at this time the best thing to do is go to sprint and swap them both out, im loving the phone, and the freedom to customize it, i just hate the 100% awake problem, and the no vibrate is a big deal as it vibrate with calls,texts, or keyboard feedback.
if you guys have any input on what it might be that would be great, but all these phones started having problems when they were stock and not rooted, with minimal apps downloaded.
Thanks in advance
Jon

When the phone is powered off and you very first power it on, it should vibrate right away. That is hard coded in to the phone. Does it do that?
If not then the vibe is defective.

no it didnt, i just went ahead and traded both my phones for new ones, both are working great, no more 100% awake for me and my gf has a phone that vibrates. Now its time to root and flash with Fresh 1.0 again.
TY for your response guess it was just a bad one

quick question, when you exchanged the phone, was it still rooted? im having the same problem with my phone and its a little annoying. ive been looking around to see if there is a way to unroot the phone, but it doesnt look like there is a way to do it.

kashb91 said:
quick question, when you exchanged the phone, was it still rooted? im having the same problem with my phone and its a little annoying. ive been looking around to see if there is a way to unroot the phone, but it doesnt look like there is a way to do it.
Click to expand...
Click to collapse
There's always the RUU (reflashes it back to as if you just got it out of the box...pre MR)
http://forum.xda-developers.com/showthread.php?t=559622

i had tried that before and i kept getting an error. it doesnt matter much thought, was able to get a new phone without any hassles. thanks for the info.

kashb91 said:
i had tried that before and i kept getting an error. it doesnt matter much thought, was able to get a new phone without any hassles. thanks for the info.
Click to expand...
Click to collapse
yea it was rooted and still flashed with 1.0 they took it back no problems, since i was still under the 30days return policy.

vibration not working
i rooted my phone with just some rom i found and about an hour ago the vibration stopped working. this is bad for me, i need the virbation more than anything. my 30-day warranty is up but i do have the insurance on my phone, will they let me exchange it even though it is rooted?
Thanks

I was having a similar problem. I downloaded the volume control app and unclicked and reclicked the little vibrate icon above the actual volume level and it fixed it for me.

not registering the network time

hi
Have any of you guys experienced that the automatic time setting (the time the actual network sending) doesn't work?
I set mine to automatic so that i didn't have to do anything regarding setting the local time and dates..
The reason why i'm asking is that sitting here 1hour before i actually had to get up hence it did not register the network time
Can anyone check or confirm?
-TB-

I noticed that time and date were set, but time zone was 2 hours off. Had to set it manually...
Sent from my GT-I9000 using XDA App

I had the exact same problem (GT-i9000 SIM unlocked, on vodafone UK), I waited a few hours and the time was still saying it was hours ahead and in tomorrow (!!)
I ended up setting the time manually then re-selecting the network option. Not sure if that will help keep good time or not .... so far so good.

miker71 said:
I had the exact same problem (GT-i9000 SIM unlocked, on vodafone UK), I waited a few hours and the time was still saying it was hours ahead and in tomorrow (!!)
I ended up setting the time manually then re-selecting the network option. Not sure if that will help keep good time or not .... so far so good.
Click to expand...
Click to collapse
^^thats exactly what i experienced.. unlocked phone as well..
Maybe it has something to do with the phones not being branded?
But for now i haven't ticked the network time.. Ill let you guys know what happens
-TB-

yeah same problem finally had to set it manually, shame. Why did I sell my black desire for this piece of trash!
Thankfully i didn't buy it on contract otherwise would have been lumbered with this crap for 18 months.

Strange mine works fine on Vodafone UK. Just won't display the phone number, Wonder if its because I ported from orange

Lamatrast said:
Strange mine works fine on Vodafone UK. Just won't display the phone number, Wonder if its because I ported from orange
Click to expand...
Click to collapse
Seems to me that the initial release of this phone has been quite buggy. I'm still on the shipped firmware (JF3), though might go for a MoDaCo kitchen cooked ROM at some point.
Previously I had a Nexus One and that took time from the network fine.

Same thing happend to me. When I started the phone for the first time, it didn't update the network time at all. after some time it came, but it's very various when it works or not.

HTC Sence - Phone finder is not working :(

hey guys ,
I can't get the service HTC offering in their website to work
htcsense Dot Com
I synced the phone with the same account i m using in the website , i switched off and restarted the phone but in vain .
tried to turn phone finder off, sync, turn it on then sync again , but it didn't work as well .
anybody have an idea how to get it fixed ?
Screenshot in attachment
​

there site is screwed atm
i had the same problems today........
even there weather widget has stopped working today
i think they may be having a bad day....wait a week

dj_denims said:
there site is screwed atm
i had the same problems today........
even there weather widget has stopped working today
i think they may be having a bad day....wait a week
Click to expand...
Click to collapse
^^^^
ohhh , at least someone having the issues
Damnnnn I was excited to try the phone finder (new phone)

Dolphin87 said:
^^^^
ohhh , at least someone having the issues
Damnnnn I was excited to try the phone finder (new phone)
Click to expand...
Click to collapse
I have the same difficulties, and the site seems to still be down. Any thought anybody?

I've never been able to get the phone finder to work over the past 6-7 weeks that I've had the phone . Though I was able to get my phone to ring remotely twice but phone finder still didnt work... strange :/

I haven't been able to get the sense dashboard site working at all, & I've had my phone for a few weeks.
I have deleted and created new accounts a couple of times & I tried a hard reset too...
I think the problem rests with HTC :/
Hopefully they get it sorted ASAP

[whizz] said:
I've never been able to get the phone finder to work over the past 6-7 weeks that I've had the phone . Though I was able to get my phone to ring remotely twice but phone finder still didnt work... strange :/
Click to expand...
Click to collapse
I would love to just make it ring remotely
could you please tell me how to make it ring cause whenever i click on ring button it says "Unable to connect to your phone to make it ring."

Doesn't work here either.
@dolphin87 have you added your phone number?

Do u turn on ur GPS?

There is never anything new on the sense website.
Sent from my Desire HD using XDA App

it worked with me twice the first days, but now only able to ring. I locked it. says locked, but isn't... and no location. written to HTCSense, told me the server's down. so we'll have to wait. Not very serious

BazookaAce said:
Doesn't work here either.
@dolphin87 have you added your phone number?
Click to expand...
Click to collapse
phone number is written right with +********
and the gps is on as well

Thanks. solved my problem.
on computer I changed my phone number to +............
on phone I cancelled my HTCSense account and re-put it again with the complete phone number (+............) and everything is OK.
The problem was with incomplete number, it would ring making you think your number is OK,
and on other hand they ask you first the country and then your phone number, making you think you don't have to put the country prefix.
Now Everything is working : phone finder, ring and lock it
of course I didn't try to wipe it.... Thanks again Dolphin87, you drove me to solution

Still not working

jasipoh said:
Still not working
Click to expand...
Click to collapse
Try : cancel your HTCSense account on both computer and phone , redo it putting your entire complete PHONE NUMBER (+your-country.........) for example if you are french : +33 661 310 XX XX.
for me it worked! and still works after 2 days. WAOU!

For a top international company to have such a crappy outdated website (in both design and function) beggars belief .

Can't get anything to work for me, won't ring and says my phone finder isn't ticked, when it is
Phone number is entered with the proper prefix
Thought it might be down to me having a custom rom, does it work with stock roms ? You other guys experiancing problems running custom roms or Kernels ?
Cheers

wakers said:
You other guys experiencing problems running custom roms or Kernels ?
Click to expand...
Click to collapse
Working. See my signature

Bizarrly woke up this morning to find my phone locked.
The location map is kinda working on HTC sense now its says location unknown (last night it had a message about phone finder not being turned on).
Just been on HTC sense though and at the moment i can't get anything to work again

The other tabs are still not appearing for me
Sent from my HTC Desire using XDA App

Need help

My daughter has this phone. She says it's always acting wierd. She says sometimes it refuses to dial out or send out an sms. That she has to keep it plugged in all the time.
It's running stock software and the software is up to date. Is there any updates or suggestions you can give to me so I can try to straighten it out? She uses facebook alot, and plays a few games but not many on it. Most things are set to like 3 hour update intervals. I played around with it yesterday and it seemed to work fine for me, but I know it will be a different story when I get home.
She has put calls into verizon and they keep telling her its not her phone that its the other persons phone she is trying to call or text....but that just doesn't sound beleivable.

{tpc} said:
My daughter has this phone. She says it's always acting wierd. She says sometimes it refuses to dial out or send out an sms. That she has to keep it plugged in all the time.
It's running stock software and the software is up to date. Is there any updates or suggestions you can give to me so I can try to straighten it out? She uses facebook alot, and plays a few games but not many on it. Most things are set to like 3 hour update intervals. I played around with it yesterday and it seemed to work fine for me, but I know it will be a different story when I get home.
She has put calls into verizon and they keep telling her its not her phone that its the other persons phone she is trying to call or text....but that just doesn't sound beleivable.
Click to expand...
Click to collapse
I've had this problem a multitude of times and it's rather infuriating. All you have to do is restart the phone (power it off, turn it back on) and it works fine. I've yet to find the reason for this but it's almost like Airplane Mode is turned on (even though it's not). Ask her if, when it happens, her SMS just instantly fails like the phone isn't even trying to send it. That's what happens to mine.

Thanks for the reply. I will ask her so. I am thinking thats what happens but maybe I'll get lucky enough to see it in the flesh one day.

Contacts
Hey Guys,
Take a look at the contacts that are failing and make sure there is no +1 in front of the number and let me know. This was my problem in November. It took a visit to big red to figure it out. Also look in the system info and let us know what version you're running, DJ20 or DL17.
Logan

^^^^
Good catch Logan! I forgot about that issue xP
Sent from my SCH-I400 using XDA Premium App