My daughter has this phone. She says it's always acting wierd. She says sometimes it refuses to dial out or send out an sms. That she has to keep it plugged in all the time.
It's running stock software and the software is up to date. Is there any updates or suggestions you can give to me so I can try to straighten it out? She uses facebook alot, and plays a few games but not many on it. Most things are set to like 3 hour update intervals. I played around with it yesterday and it seemed to work fine for me, but I know it will be a different story when I get home.
She has put calls into verizon and they keep telling her its not her phone that its the other persons phone she is trying to call or text....but that just doesn't sound beleivable.
{tpc} said:
My daughter has this phone. She says it's always acting wierd. She says sometimes it refuses to dial out or send out an sms. That she has to keep it plugged in all the time.
It's running stock software and the software is up to date. Is there any updates or suggestions you can give to me so I can try to straighten it out? She uses facebook alot, and plays a few games but not many on it. Most things are set to like 3 hour update intervals. I played around with it yesterday and it seemed to work fine for me, but I know it will be a different story when I get home.
She has put calls into verizon and they keep telling her its not her phone that its the other persons phone she is trying to call or text....but that just doesn't sound beleivable.
Click to expand...
Click to collapse
I've had this problem a multitude of times and it's rather infuriating. All you have to do is restart the phone (power it off, turn it back on) and it works fine. I've yet to find the reason for this but it's almost like Airplane Mode is turned on (even though it's not). Ask her if, when it happens, her SMS just instantly fails like the phone isn't even trying to send it. That's what happens to mine.
Thanks for the reply. I will ask her so. I am thinking thats what happens but maybe I'll get lucky enough to see it in the flesh one day.
Contacts
Hey Guys,
Take a look at the contacts that are failing and make sure there is no +1 in front of the number and let me know. This was my problem in November. It took a visit to big red to figure it out. Also look in the system info and let us know what version you're running, DJ20 or DL17.
Logan
^^^^
Good catch Logan! I forgot about that issue xP
Sent from my SCH-I400 using XDA Premium App
Related
I just bought my xv6900 2 days ago and i noticed that each time my phone goes idle as it goes to sleep and when someone text messages me i dont get a notification until i turn on the phone again with the button on top of the phone. and also sometimes i dont receive a call and when i next turn back on my phone it says missed call..
does anyone perhaps have the same problem or know whats wrong with my phone?
I have had the same problem and can't figure it out. I've done a hard reset and that fixes it for a bit, but no long term solution.
I have the following Software Installed:
SPB Mobile Shell
VIP Ringtone Manager
Shubaroo Group SMS
Check this out
http://forum.xda-developers.com/archive/index.php/t-344852.html
i have yet to install any other apps that didnt come with the phone. and i read that forum link u gave me, it doesnt seem to be my battery because i know my battery was at 80% when this happend. its such a nice phone but this really pisses me off. wish there was a solution.
I am having the same issue. I called verzion and they know nothing about it. Everyone who has this please call. I really like this phone but if it doesnt work like a phone its useless.
I've seen same problem on a Sprint Touch so it's not specific to Verizon.
I had 2 Sprint Touch phones side by side and one would not wake up from suspend for an incoming text or phone call. The second Touch worked properly and they had the exact same configuration. No clue why some of the HTC Vogue's have this issue and others don't.
I would call Verizon and ask for a swap if they ignore your problem.
Well I did a hard reset and it worked great for few days! Now back to normal.. looks like it is going back to verizon. Not sure what to get though.
Got the same problem but some days it works fine and some days it doesnt. I througth i had to much stuff saved or downloaded on the phone but when i removed programs that i downloaded that i never used it didnt fix anything so im puzzled like everyone else here.
same issue
I have had mine for several months now, i just had to do a hard reset recently and my phone has done the same exact thing ever since. I thought maybe it was a problem with polling. I did notice this time I hard reset, verizon did not have me set my A key, instead they changed something on their side and had me do a 228 reprogram. So i wonder if something is being changed via this new method ( the guy told me he just figured out he could do it this way and not require me to set my akey ).
My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
CodeMonk said:
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This does seem like a tower problem. However, if you want to troubleshoot, you could always reset your data settings via the Sprint ## codes.
For data, enter this code: ##3282# on your Dial Pad. Give it a second and it'll ask if you want to view or edit your settings. Trouble shooting this problem would mean you have to Edit the settings, but in order to edit them you need your MSL code, which can be obtained by either contacting Sprint CS and asking them for it; or you can search around here on XDA and I'm pretty sure some people posted other ways to get your code.
Once you have your MSL code, choose edit when you get the pop up window and then click on your menu button -- there should be an option for you to choose reset -- enter your MSL code and your phone will reboot.
This may or may not fix your problem; I've had success whenever I've had data problems.
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
On the taking a long time to ring:
1) Move the ringtone off the SDcard into the phone, in some cases the SD card is to slow to read it fast enough. - Worked for a buddy of mine
2) There is a polling rate you can set when you get the MSL - but I have heard sprint forces a particular rate from the tower even if the phone has one set. - This will also decrease battery life.
CodeMonk said:
My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This may be too obvious of an answer, but have you tried using the device self service tool and updating your profile and prl?
CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
No problem, hope everything works out.
I had the same problem, took it to the sprint store (Waste of time!) and ended up hard resetting it, seems to have fixed the problem. you can hard reset by turning off the phone and then holding down the end, back and home buttons and selecting "clear storage" or "clear user data" (sorry, can't remember the exact wording). It will completely reset the software but it will wipe the data off your phone.
I got her MSL code via the logcat method that was just recently posted and reset her data and also changed her slot index. Although some people say that it is overridden at the tower, I also changed her priority. I updated her PRL as well. Before, it was ringing after I would hear about 3.5 rings, sometimes 4 full rings. Now it's ringing on the second ring. Also, her data was essentially turning off after about 30 minutes. After doing all of the above, she is saying it hasn't stopped working yet.
Thanks for all the suggestions, looks like it might be fixed.
Well it's still not fixed. She has it happen a couple times a day and now my phone is doing it too. It's not happening consistently that I can tell, just seems to randomly stop working.
Also, I'm on Fresh 2.1.2 and I'm getting some really really bad lag. I don't use any custom ringtones, just the ones that came with the phone and sometimes my phone will start to ring and the only way I know is because the vibrate starts. Then a good 3 seconds later I'm still getting a black screen as the phone is trying to tell me who it is.
I will randomly pick up my phone to surf the web too and it won't respond or do anything for like a good 10 - 15 seconds. I open up ES Task Manager and usually one of the mail apps is trying to update with like a 5% - 10% cpu usage, but that's all that has any CPU percentage. I'm not really sure what to try next. I've removed some apps that I don't really use and a couple that I just recently installed just to see if they are the culprit.
I'm using the Launcher Pro Beta too. Maybe that's it?
I've had a similar issue... only happened to me a couple of times since the update though... but I've just been turning "airplane" mode on and then off it turns off the radio and then turns it back on... seems to have worked for me...
again.. for me it's only happened a couple of times since the update to 2.1 so it could be a different issue.
I never thought of airplane mode. Doing what her and I are doing just reconnects data, not turning the radio on and off. I'm going to have her try that next and see if that fixes it. She says that she turns the phone off every night, but maybe she isn't some nights.
Hello,
This doesn't always happen, but i have had my phone in one hand and i have been calling it with my home phone in the other hand and it goes straight to voice-mail even though i have full/plenty of signal! It seems to happen more consistently when the phone is asleep, but does occasionally happen with the screen on. This appears random, but happens A LOT! My girlfriend has given up calling me because she is fed up of hearing my voicemail!
This problem DOES NOT EXIST when im just booted in WinMo, only happens after i boot into android. I have checked this lots to rule out a lot of problems. However, in case it helps i am on O2 UK.
I have followed all the FAQ's and other info for clean installs and how to keep everything working, but just cant seem to shake this one problem!
This problem has happened consistently using different builds from different chefs. I am using the 2.15.50.14 radio ROM and the latest NRG WinMo ROM (have tried a couple but doesnt seem to affect my android!)
I have tried searching, but cant find anything specific to Android booting on Winmo to do with this problem.
Can you help me?!
Thanks,
Max
Please somebody help me, this is a serious problem, after all, a phones first and foremost feature should be a phone!
Try flashing a new radio onto the phone
Go back to an older radio? I'll give it a shot
Thanks
Flashing a new radio has made no difference Someone must have an answer! As odd as this sounds, i think the phone doesnt show the calls when the screen is on... havnt tested this theory much though...
I've had the same problem no matter if it's an SD build or a NAND rom. It's like when the phone goes in standby it just loses service or something. It NEVER happens when I have it set only on Edge though. It's weird! I guess it's a good think I don't answer the phone most the time anyways.
This is still happening on different radios and roms. I have also noticed that occasionally i have full signal but when i try to do anything online i get a connection error message, also i am unable to send any messages, handcent sms goes crazy thinking that i have signal but being unable to send the message giving me about 5 notifications per unsent text, imagine what happens when i send out a group text....!
This is not a huge issue on the net, which must mean theres a fix or everybody would be having this?
Whats different about my circumstances?!
Again, to reiterate, i have absolutely no problems on WinMo.
i used to get this a fair bit with certain radios on wm roms, stock and cooked, still do occasionally, , i have a very weak reception spot in my house, and if i sit there for too long it does it. I can walk back upstairs (great signal) but it continues to show 1 bar, and calls go to vm.
The only thing that ever worked for me was changing the radio. i have it down to two that very rarely do it, 2.07.50 and 2.11.50.
I also started using a toggle to keep 3g off unless i was using it, i think it is possibly triggered by auto switching gsm/3g/gsm/3g/gsm/3g.
I had one today .. missed call .. Didn't show up on the phone.
I had one today .. missed call .. Didn't show up on the phone.
Only way I knew someone had called .. was they left a VM.
However 99% of my callers never leave a VM.
( Mostly Cause I Tell them Not to! lol )
Because I always see the missed calls and call them back!
Really would like to find a fix ..
I use my phone for Biz and if I miss a call that could me $$$ out of my pocket!
Maybe the Devs Can Figure it out
I have also had this problem with both sd and nand android. Not sure if it happened with winmo, never known of it happening with winmo. But I too have called from house phone to my cell and the call doesn't show up on my cell, and when I check the cell, I have a signal. It's always been in standby when it happens afaik. The only reason I know it happens often is because my girlfriend will tell me that she's called a couple times and my phone wouldn't show it. I figured it must be a problem with T-mobile or something, but hearing that other people have this problem with android, it makes me wonder what the real issue is. I'm gonna be playing around with wp7 now in addition to android, so I'll try to see if I have this problem with wp7. I actually usually have people call my google voice number now, which transfers the calls to my cell and my house, and then google voice lets me know if i miss a call, so this way I know for sure if I miss a call.
Similar issue... possibly a build problem?
I've had this occur on some builds of Android too. I didn't use WinMo long enough to make a comparison. Does it occur more when you are in a weak signal area? Most of the times it has happened to me, I have been sitting with the phone in my pocket, and I think the reception might not be the best.
switching to a NAND ROM seems to have fixed my problem for now! Shame that didnt work for you.
Yeah please let us know if it exists in WP7. No idea how to use google voice, maybe i should check it out!
It Could be my provider problem, but just wanted to make sure.
Is anyone having failed attempts at calling , where it continues to keep ending the call every time u press talk?
Yep. When that happens nothing works. Texts. Email. Everything. Reset fixes it.
Sent from my Nexus S using Tapatalk
bkfresh1 said:
It Could be my provider problem, but just wanted to make sure.
Is anyone having failed attempts at calling , where it continues to keep ending the call every time u press talk?
Click to expand...
Click to collapse
Happened to me first time today, had phone since launch.
Flashed my first customer ROM yesterday (CM7) and thought it might be that. Only a reboot fixed it, not even switching to Airplane mode.
How often does it happen to you guys?
Mujja said:
Happened to me first time today, had phone since launch.
Flashed my first customer ROM yesterday (CM7) and thought it might be that. Only a reboot fixed it, not even switching to Airplane mode.
How often does it happen to you guys?
Click to expand...
Click to collapse
it started happening to me recently, and quite often.
i really dislike pressing call over and over for it to keep failing.
I thought it was my carrier too, but normally a reboot fixes everything!
That was happening to me quite a lot. During a phone call it would drop the call but had full 3g service. Nothing was working, calls, internet, emails, google chat.
Hasn't happened since I did a factory reset. It's a pain in the arse to keep entering all the info again but it hasn't done it since.
I guess it a temporary solution.
It happens to me as well.
Happens to me too. I'm not sure if it's just the Nexus S since it happened pretty often on my Nexus One. I use Google Voice with all calls and I think that that may be the culprit.
It may have started with the 3.3.2 update for me.
It needs a reboot to fix it. Really annoying.
This happened to me yesterday. At first I was like wtf is going on here, then I rebooted the phone.
Two days ago I un-installed the e-bay app as I noticed it started up all the time by itself, and since doing so have not had any calls dropping out.
Ok heres one for you guys!
Theres been multiple times i've been asked why I didnt answer my phone when people called, but on my phone it has not rung nor does it show a missed call. My GF just called and said she called a few minutes prior but i didnt pick up. She knew i mentioned this problem so she called again and i got it.
I REALLY dont like this bug......
Calls drop with 2.3. 3 too.
Dial..., nothing. Dial..., nothing.... sometimes it takes multiple attempts, with mane green bars.
Sent from my Nexus S using XDA App
bkfresh1 said:
It Could be my provider problem, but just wanted to make sure.
Is anyone having failed attempts at calling , where it continues to keep ending the call every time u press talk?
Click to expand...
Click to collapse
I have i sinilar problem that i press call or speed dial then It does not call at all just goes back to the dialler screen.
Haven't had a lot of luck with questions here for the last little while, but maybe someone has an idea as to why this would happen. My wife tried to call me 6 times yesterday. Not a single call came through or registered on my S7 Edge. She said all calls immediately went through to voice mail. When she got home, she stood right beside me and tried again and again, I was not notified of the call and it went right through to voice mail.
The phone had recently been rebooted. DND was not on. All sounds were on. The phone is not rooted and no apps like Greenify or anything like that running. After her last unsuccessful call to me, standing right beside me, I called her and it went through without an issue. She then tried to call me back and it worked. A minute or so later I received notification of her 2 voice mail messages from her previous calls. It's like the phone was in an extreme deep sleep. Which is pretty annoying considering I use the phone as a phone and I need calls to come through when they are made.
I took the phone into my carrier and they gave me a new sim card to try. I didn't have any issues with the previous sim card other than the issue from time to time of the first call I place being dropped and then the second call going through without issue. The signal is not fantastic in our condo, but I've never had someone tell me they have tried to call me and simply gone to vm before, so I don't know of any time of this happening previously. My wife had never had problems calling me before at all.
Anyone know what might have caused this?
No answers to this post,. Guess no one knows. Just another bizarre Samsung issue. Had it happen again today. My wife had to send me a Whatsapp message saying she couldn't call me. She said she called over and over again. No voice mail, no nothing. Never rang on my end or registered a call at all. Phone just didn't work until I called her and then she called me back and it worked. So sick of this thing working when it feels like it. Checked signal Not great, but no better than her signal and she never has any issues. She said she would call, it would just drop. No ringing, no voice mail, no nothing. Just call and then drop sound. Over and over again. Good thing this phone is only a $1000 device. Works great.
I don't have a solution for your problem, but had a similar issue when phoning my wife. It would ring on my side, but not on her side, then goes to voicemail. 2nd or 3rd time the call would go through to her to answer. Her phone wouldn't show any of the other calls. She was with a specific service provider and I moved her over to my provider. That is when the problems started as she was ported over to my provider. In the end it was on the provider's side where the problem was. They made some changes on her number profile and she could receive all calls and not random ones. Don't know the technical side of what the provider did, but they did admit they created her "call profile" incorrectly. Perhaps it's the same with you, that there is a setup on your profile that is not correct.
Thanks for the post, but I have contacted my provider. We use the same provider. Same settings. They reset everything for my phone and I reset everything on my end too. Still no solution. She does not have the same issues. Same phone. Same provider. Just sucks when you don't know if someone is trying to call you or not and if the phone actually works or not. I just want a phone that works all the time without having to worry about it. At the end of the day, that's all this is....a phone. If people can't call, well, that's an issue. I'm currently looking for work so it's even more important now than it's ever been.
Sorry to hear that you went the route of the provider and still no resolution. Maybe someone else can give light on the subject...
Deleted
wtwo2 said:
Solved
Click to expand...
Click to collapse
Huh?
No it isn't.
TheIgster said:
Huh?
No it isn't.
Click to expand...
Click to collapse
Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
wtwo2 said:
Sorry..solved my problem by flashing stock..first doesnt work..but now all is good
Click to expand...
Click to collapse
OK...What does that have to do with this thread that I created about my issue? I feel drunk...I think I need another drink. WTF?
What do you want? I had the ****ing same issue..solved it and deleted my message..
Try to flash some stock firm with Odin.. solved the very same issue for me!!!
So why did you delete the message then?