Accidentally locked my phone after factory resetting... - LG G6 Questions and Answers

Long story short, I bought a used phone and used a fake/throwaway gmail account to access play store to download an app to test everything was working. I then factory reset it not knowing it would then be locked until I logged back into that gmail account that I now don't know the username for!
I've tried a few of the youtube tutorials, but they either don't seem to work on this phone, or they require a special cable that I don't have.
I guess my only options left are to install a custom rom, but I am a complete newbie, I actually had to google what a custom rom was, but all the guides I find for doing this also don't work on a locked phone.
I feel like I keep going down different roads that all lead to dead ends
So does anyone know what would be the easiest way for a newbie such as myself to unlock my phone? And/or what guides could I use that would work for this phone?
In case it matters, I do have the original receipt (although not in my name) where the phone was purchased (from amazon), and the phone even has another 6 months left on warrenty. But I am guessing that would require posting the phone to LG and waiting weeks. Any better ways?

Did you set up a recovery email/phone number with the Google account?

Related

Locked S8

A month ago while doing some off road bike riding I found a S8 on the trail. I call Verizon and they said they would get back to me on that to do with the phone. They never called back.
I've placed a ad on Craigslist and have called Verizon 4 times. No one seems interested in the recovery of this phone. I could use it to fly my drone but it's locked. I tried a reset but it's asking for the old Google account info. Is it possible for me to root this phone so it can be used on WiFi? My other option would be skipping it accross the San Francisco bay. I wonder how many skips I could get.
Thanks for any input on this post.
WP
You could just flash stock firmware on it, using Odin.
Flash unlocked (G950U1) firmware on it and wipe it through recovery. Should allow setup without needing the account linked to it
joe3681 said:
Flash unlocked (G950U1) firmware on it and wipe it through recovery. Should allow setup without needing the account linked to it
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No, that does not erase frp. Frp bypass discussion is forbidden on XDA, as the #1 reason to use it is to resell stolen phones.
To OP there are enough resources on the internet that you should be able to figure out whether or not this is possible yourself.
You could also just figure out what carrier it's on, walk into their store and hand it to them so it can be reunited with its owner. I know if I lost my $800 phone I'd be pretty sad. Definitely better than destroying it, seemingly out of spite
There is a combination file which you can flash via odin to bypass frp
google it for more info
partcyborg said:
No, that does not erase frp. Frp bypass discussion is forbidden on XDA, as the #1 reason to use it is to resell stolen phones.
To OP there are enough resources on the internet that you should be able to figure out whether or not this is possible yourself.
You could also just figure out what carrier it's on, walk into their store and hand it to them so it can be reunited with its owner. I know if I lost my $800 phone I'd be pretty sad. Definitely better than destroying it, seemingly out of spite
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thank you for your input. I'm not sure how but I will try to close this thread down or delete.
Because of my busy schedule I was trying to have verison send me a mailer so I could send them the phone. Also I was just kidding about skipping the phone across the bay. I would never do that. I have left the phone on since I found it expecting someone to call it so I could find the owner but there has been nothing. The owner probably got replacement through insurance leaving this phone disconnected.

Bought open box at Best Buy. Stuck on Device Protection page?

Hi,
I bought this phone (Moto G5 Plus) as an open box item from a local Best Buy. The intent was to just turn it into a separate gaming device (primarily PoGo) so I'm not constantly killing my phone. I go to turn on the phone, but I can't get signed in. It's taking me to a screen and asking me to sign in with an account previously on the device. After some googling, apparently this is a device protection screen? I tried to factory wipe the data, but that doesn't seem to have worked. Is there a way around this or am I stuck driving 30+ minutes back to Best Buy?
Looks like it has Android 7.0 I think. None of the youtube videos with highlighting text are working. I only have copy and cut option.
rschlachter said:
Hi,
I bought this phone (Moto G5 Plus) as an open box item from a local Best Buy. The intent was to just turn it into a separate gaming device (primarily PoGo) so I'm not constantly killing my phone. I go to turn on the phone, but I can't get signed in. It's taking me to a screen and asking me to sign in with an account previously on the device. After some googling, apparently this is a device protection screen? I tried to factory wipe the data, but that doesn't seem to have worked. Is there a way around this or am I stuck driving 30+ minutes back to Best Buy?
Looks like it has Android 7.0 I think. None of the youtube videos with highlighting text are working. I only have copy and cut option.
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Click to collapse
Seems like the previous owner forgot to remove his own account from the phone. If you could get a hold of the previous owner and ask him to remove his account, that'd help you out. I'm assuming this device is still stock and unmodified in any way.
psychopac said:
Seems like the previous owner forgot to remove his own account from the phone. If you could get a hold of the previous owner and ask him to remove his account, that'd help you out. I'm assuming this device is still stock and unmodified in any way.
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Got it at Best Buy so I guess so? It has a Verizon sim card still in it.....
I guess I'll just take it back to them?
rschlachter said:
Got it at Best Buy so I guess so? It has a Verizon sim card still in it.....
I guess I'll just take it back to them?
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Yes but there is a way to bypass it. Google it. Should be something about wiping and flashing a newer stock build over it. That should do it. Or take it back lol

Locked Z301?

Just picked up this tab, and can't get past the google sign in. It's asking me to sign in with a google address previously synced to the device, which of course I don't have. Tried to do a hard reset, and my fastboot screen is in chinese. HOWEVER, I think I was able to do a reset. I don't want to muck around too much with this thing, since I can still return it. But if I can flash TWRP and put a new ROM on it easily, I'm game.

Broken Phone HELP PLZ ?*♂️

Hi, so I recently smashed the H*** out of my Essential Phone. I put my sim in my wife's old Nexus to try and get back into the Gmail account I've had for 10+ years, and they've forced 2 step verification onto my account and will not let me use my number for recovery. The ONLY way to complete this verification is to use my Broken Essential Phone to accept screen prompt. So here's my question... I was rooted, with TWRP and Custom rom but do have Full Back ups on my computer, so if I were able to get another essential phone and root it, would I be able to then restore the factory image and back ups I had created for this old essential phone onto the new device and gain access to my Gmail account that way, or am I totally out of luck unless I fix my smashed phone enuf to get to the screen on to accept screen prompt to verify my identity....? Any insight here is greatly appreciated. I have 1000's of $$ invested in that Gmail and have been unable to access it for a week now. Google has been zero help. Sorry if. This is posted in the wrong space, I haven't been here in a while.
Kushmin05h said:
Hi, so I recently smashed the H*** out of my Essential Phone. I put my sim in my wife's old Nexus to try and get back into the Gmail account I've had for 10+ years, and they've forced 2 step verification onto my account and will not let me use my number for recovery. The ONLY way to complete this verification is to use my Broken Essential Phone to accept screen prompt. So here's my question... I was rooted, with TWRP and Custom rom but do have Full Back ups on my computer, so if I were able to get another essential phone and root it, would I be able to then restore the factory image and back ups I had created for this old essential phone onto the new device and gain access to my Gmail account that way, or am I totally out of luck unless I fix my smashed phone enuf to get to the screen on to accept screen prompt to verify my identity....? Any insight here is greatly appreciated. I have 1000's of $$ invested in that Gmail and have been unable to access it for a week now. Google has been zero help. Sorry if. This is posted in the wrong space, I haven't been here in a while.
Click to expand...
Click to collapse
A few years back you used to be able to get a new phone install TWRP create a backup on new phone and then copy the files from the old phones backup into the new backup folder (with the new unique file number). But think I read this doesn't work anymore on new version (but not sure you'll have to check yourself or hopefully someone here knows)
Even if that works what type of 2FA is it? Authenticator or SMS?
https://support.google.com/accounts/troubleshooter/4430955?hl=en
without a backup code it may not work anyhow
if you can see your screen but touch is not working just plug a mouse into the usb & click away! If screen is blacked out but rest of hardware good easiest to buy a replacement screen as cheap or use usb-hdmi hub to mirror screen (not sure if Essential phone requires any input to set up as haven't tried with this phone)
If other hardware damage it will depend, but as rooted you are in with a chance. Is usb debugging on?
Thanks for your response, Google has been zero help and I've definitely considered ordering a screen to see if I can get the old device to work, but the og screen is detached from the chip board, as far as I can tell it will power on with some serious prompting, but idk if it's actually trying to boot up or in some kind of safe mode detecting the screen is missing, or just wrecked completely...? Lol the notification Light stays red until the battery dies. I've considered maybe trying to clone the esn of my old essential phone to another phone to try to trick their servers that way but idk if they recognize the device via that (The ESN) or tokens generated locally on the device, and the more I think about it, the more I think the latter sounds more logical considering the nature of the beast I'm fighting here... Seems It would b wildly irresponsible of them to rely solely on esn to identify a "Trusted" device. Idk what to do, lol except cry... I'm basically at a loss at this point, so I will order a screen and go from there I guess, if the screen option doesn't work. You'd think with the money they have, they'd have some type of account recovery team, or a way to recover in the event something like this happens, or someone to speak to at the very least, the can verify my account in seconds over the phone, but do literally nothing for me, nor let me speak with or point me towards anyone who can.... And this is a pretty common issue it seems after lookin at their "Community help section" it's literally top to bottom ppl complaining about what I'm looking to "get help" with. There is zero reason they should be forcing 2fv on my account it's shut off in my account settings, I can get far enuf to c them, just doesn't let me change anything with out "Signing in" and verifying. Nor does it give me the option to use my only ACTUAL set up recovery option on the account, a code via text. It's almost like theyre protecting all my own s***, from me. The owner. Makes zero sense to me.
It sounds like when you setup the essential, you configured your Google account to use the *device* (via the Google app) for verification. I've done this also, but I have an old device also configured to authenticate. So the pop-up screen appears on both.
If you use a computer to log into your Google account (not gmail) on the screen that is waiting for verification, there should be a link to try a different method. Hopefully you setup a secondary email address in addition to the gmail account one.
Edit: start here https://support.google.com/accounts/answer/7682439?hl=en
OT: I realize you are frustrated, but it would be easier to pick out the relevant information in your posts if they were not one long paragraph.

Device locked by former owner's Google account?

Hi there,
It's been a longtime I didn't post out there.
A couple of weeks ago, I drowned my Galaxy M31 (bummer!), couldn't revive it. Being broke, back to my good old dumb-phone I use while skating (it's OK, actually).
A nice colleague of mine proposed to lend me her old Galaxy S7 she replaced a while ago by a newer device, telling the battery is a bit lazy now... Thanks to her.
In front of her, I reboot in recovery (she didn't even knew there was such a thing), factory reset the device and off we go.
Back home, I flash the last available Oreo firmware (just to be sure, with the CSC part), let it boot and... yeah, Google detects the device was reset and ask for the previous owner's account, as far as I understand.
It's OK, it is to trick robbers stealing phones and trying to flash them anew, I suppose. Got two phones robbed, encrypted and all, I hope they were f*** with mine.
I feel like... a sucker, I should have been more cleaver and probably ask her to delete the Google account it was registered to (hers, her husbands)
Can someone please tell me if it is the right way to do it right?
Never had to do anything like that: so next Monday, she sign in with her email or phone number, her Google password, the device goes on booting/configuring skipping whatever time consuming setup, up until she's able to "cancel" or delete the Google account?
Thanks in advance.
Hi there,
It took some time, lack of actually, to get it unlocked by my friend. The device is back to me and running Oreo on my account.
Let's root it and probably upgrade it to Lineage 17 or 18 as I did with an good ol' A300FU.

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