Just picked up this tab, and can't get past the google sign in. It's asking me to sign in with a google address previously synced to the device, which of course I don't have. Tried to do a hard reset, and my fastboot screen is in chinese. HOWEVER, I think I was able to do a reset. I don't want to muck around too much with this thing, since I can still return it. But if I can flash TWRP and put a new ROM on it easily, I'm game.
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I had put a pattern lock on my HTC HD2 but my phone went dead and after I put it in charge and turned it on the phone won't accept the right password like it doesn't recognize it ... so now im locked outta my phone . I know how to do a factory reset , but i dont wanna erase everything ..
I heard a whole bunch of stuffs and people everywhere be saying that they haven't heard any other way then the master reset to unlock the phone so I was wondering is there any other way I can unlock the phone without having to do a master reset cause I haven't backing up my datas on the phone yet and since it's locked now it doen't even allow me now to do any kind of synchronization on my pc. So since yall are the experts on that matter please help me cause I'm afraid of losing all my informations on the phone and it has been about two weeks now since I put the phone on a corner somewhere unuseful and waiting for an answer.
thanks already guys !
Unfortunately, there is no way out other than a reset. Sucks to hear I know. However, yank the SD card out first, at least you wont lose anything that's on that.
Going forward, you can use the built in Microsoft MyPhone to sync backups to your live account. Or any other number of backup software that's out there. You can also set your phone and video to save to the SD card.
Sorry man, it's the most frustrating thing about this phone.
Yea that is so frustrating ... but is there any way that I can back up my datas before i perform that master reset cause I have never back them up before and everything is saved on the phone even my contacts cause as the phone locked right now it seems impossible to me to do anything at all. Anytime I'm trying to synchronize the datas on my pc it won't let me and said "your phone is locked authenticate your phone first". So is there any way out ?
spencarter23 said:
Yea that is so frustrating ... but is there any way that I can back up my datas before i perform that master reset cause I have never back them up before and everything is saved on the phone even my contacts cause as the phone locked right now it seems impossible to me to do anything at all. Anytime I'm trying to synchronize the datas on my pc it won't let me and said "your phone is locked authenticate your phone first". So is there any way out ?
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Unfortunately that's one of the bugs, that the lock screen will no longer function correctly, you won't be able to get in, ever, sorry
i think i know why it happens, at least for me...
seems whenever i install certain cabs, then uninstall them, this happens. most recently has been a swype cab i found off here, was the latest version for t-mobile hd2s. it installed fine and worked fine, but when i removed it, it caused the issue. i reformatted and only installed that cab, setup a pin, rebooted, worked, uninstalled the swype cab, rebooted, broke-wouldn't take the pin.
so maybe it has something to do with using non stock roms and using different kinds of cabs or something...
Just happened to me last week due to a forced server exchange policy.
Hard reset is it. Confirmed by HTC.
Known bug with no fix on the way it seems.
same happended to me...and still looking to fix it
i already did the reset they told not to put a password on my phone
so im lookin if they find a fix so i can use password
Hey guys/gals,
Dropped my phone yesterday and now the screen is completely gone. I was able to back everything up. I had planned on wiping it this morning, but apparently it had some mad LCD bleed and I can't see anything any more.
I had Vysor running yesterday (control your phone from Chrome browser), but now it seems to not be working (I didn't change any settings). I had USB debugging enabled...at least I thought.
I suppose I could just put it into Download Mode/Recovery, I come from 4 years of Samsung devices, so I was using Odin before.
Any chance someone could throw up some screen shots for any screens I'd have to interact with...driving blind.
Thanks
P.S. I did do an "erase" from Android Device Manager. It does say that I would see the Android Welcome Screen next time I turn the device on...haha, except I won't either way
I suppose I'll know if it is erased if the fingerprint reader stops giving me haptic feedback and turning on the device (can see a slight image on the bottom right).
Just boot into download mode, then use ADB to flash the factory image. It will tell you if it works or not.
Thanks Geoff, got that done.
MeetFace said:
Thanks Geoff, got that done.
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what are u doing to get ur screen fixed?
My work will fix the screen for $170
Have the replacement plan, $80 for a brand new phone. Typing from it
Sent from my Nexus 6P using Tapatalk
Hey sorry for the necro but cant seem to get any help on this. If you cant see ANYTHING on the screen, how do you know what mode you are in after you boot to recovery? It seems the default options are always different so how do you ensure you are at the right option to use ADB or anything else? I need to make 100% sure the phone is wiped before I sell it.
Dathaeus said:
Hey sorry for the necro but cant seem to get any help on this. If you cant see ANYTHING on the screen, how do you know what mode you are in after you boot to recovery? It seems the default options are always different so how do you ensure you are at the right option to use ADB or anything else? I need to make 100% sure the phone is wiped before I sell it.
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just use android device manager and wipe it but you will probably need to tell buyer your account and password after they fix it to get in it then change your password again https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwiwzPL1-tjXAhVDPN8KHab3CCAQFggoMAA&url=https%3A%2F%2Fwww.google.com%2Fandroid%2Ffind&usg=AOvVaw18MrvVnXQpTGzGjml46v_F
billycar11 said:
just use android device manager and wipe it but you will probably need to tell buyer your account and password after they fix it to get in it then change your password again https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwiwzPL1-tjXAhVDPN8KHab3CCAQFggoMAA&url=https%3A%2F%2Fwww.google.com%2Fandroid%2Ffind&usg=AOvVaw18MrvVnXQpTGzGjml46v_F
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I been trying ADM and it is not detecting my phone... I am pretty sure I am logged into my phone but again its hard to be 100% sure. Doesnt your phone have to be on and logged in for this to work? Or does your old sim card have to be in for it to work? I already put my sim card into the new phone, but dont wanna screw up my account or "new" phone by messing around with the sim. I've read somewhere else that it worked without it.
Dathaeus said:
I been trying ADM and it is not detecting my phone... I am pretty sure I am logged into my phone but again its hard to be 100% sure. Doesnt your phone have to be on and logged in for this to work? Or does your old sim card have to be in for it to work? I already put my sim card into the new phone, but dont wanna screw up my account or "new" phone by messing around with the sim. I've read somewhere else that it worked without it.
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No the phone does not need to be on just still connected to your account and the next time it turns on it will wipe it self and ask for the Google account to unlock it it will be in factory
Reset protect mode
If it's not showing up under your account its not on that account unused phone stay there for like 6 months to a year before disappearing
billycar11 said:
No the phone does not need to be on just still connected to your account and the next time it turns on it will wipe it self and ask for the Google account to unlock it it will be in factory
Reset protect mode
If it's not showing up under your account its not on that account unused phone stay there for like 6 months to a year before disappearing
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Click to collapse
Ok I think we are missing some info here....
I already got a new 6P and put my SIM card in that
In the Google options to wipe it shows the phone in 2 different names, I think one is my very old Samsung S4, but the 6P
When I clock on the old 6P, it tries to find it but results "Can't Reach Device"
When I click on ERASE it results in:
"ERASE Your device has been erased If your device is offline, erasing will begin when it next comes online. You'll need to sign in to your Google Account to use the device again."
Now that sounds great, but since I cannot see anything, how do I know whats going on as far as if it did it, will it be safe for me to sell this phone now, etc, etc.... I cannot login to a phone I cant see or check out whats going on on it.
I hope this makes sense... maybe I am sounding paranoid but I am sure you know how it is if you have any valuable or personal data in your phone and are selling it.
Thanks so much.
Dathaeus said:
Ok I think we are missing some info here....
I already got a new 6P and put my SIM card in that
In the Google options to wipe it shows the phone in 2 different names, I think one is my very old Samsung S4, but the 6P
When I clock on the old 6P, it tries to find it but results "Can't Reach Device"
When I click on ERASE it results in:
"ERASE Your device has been erased If your device is offline, erasing will begin when it next comes online. You'll need to sign in to your Google Account to use the device again."
Now that sounds great, but since I cannot see anything, how do I know whats going on as far as if it did it, will it be safe for me to sell this phone now, etc, etc.... I cannot login to a phone I cant see or check out whats going on on it.
I hope this makes sense... maybe I am sounding paranoid but I am sure you know how it is if you have any valuable or personal data in your phone and are selling it.
Thanks so much.
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It is as Google says next time it connects to the internet it will wipe it self
Long story short, I bought a used phone and used a fake/throwaway gmail account to access play store to download an app to test everything was working. I then factory reset it not knowing it would then be locked until I logged back into that gmail account that I now don't know the username for!
I've tried a few of the youtube tutorials, but they either don't seem to work on this phone, or they require a special cable that I don't have.
I guess my only options left are to install a custom rom, but I am a complete newbie, I actually had to google what a custom rom was, but all the guides I find for doing this also don't work on a locked phone.
I feel like I keep going down different roads that all lead to dead ends
So does anyone know what would be the easiest way for a newbie such as myself to unlock my phone? And/or what guides could I use that would work for this phone?
In case it matters, I do have the original receipt (although not in my name) where the phone was purchased (from amazon), and the phone even has another 6 months left on warrenty. But I am guessing that would require posting the phone to LG and waiting weeks. Any better ways?
Did you set up a recovery email/phone number with the Google account?
Hi, so I recently smashed the H*** out of my Essential Phone. I put my sim in my wife's old Nexus to try and get back into the Gmail account I've had for 10+ years, and they've forced 2 step verification onto my account and will not let me use my number for recovery. The ONLY way to complete this verification is to use my Broken Essential Phone to accept screen prompt. So here's my question... I was rooted, with TWRP and Custom rom but do have Full Back ups on my computer, so if I were able to get another essential phone and root it, would I be able to then restore the factory image and back ups I had created for this old essential phone onto the new device and gain access to my Gmail account that way, or am I totally out of luck unless I fix my smashed phone enuf to get to the screen on to accept screen prompt to verify my identity....? Any insight here is greatly appreciated. I have 1000's of $$ invested in that Gmail and have been unable to access it for a week now. Google has been zero help. Sorry if. This is posted in the wrong space, I haven't been here in a while.
Kushmin05h said:
Hi, so I recently smashed the H*** out of my Essential Phone. I put my sim in my wife's old Nexus to try and get back into the Gmail account I've had for 10+ years, and they've forced 2 step verification onto my account and will not let me use my number for recovery. The ONLY way to complete this verification is to use my Broken Essential Phone to accept screen prompt. So here's my question... I was rooted, with TWRP and Custom rom but do have Full Back ups on my computer, so if I were able to get another essential phone and root it, would I be able to then restore the factory image and back ups I had created for this old essential phone onto the new device and gain access to my Gmail account that way, or am I totally out of luck unless I fix my smashed phone enuf to get to the screen on to accept screen prompt to verify my identity....? Any insight here is greatly appreciated. I have 1000's of $$ invested in that Gmail and have been unable to access it for a week now. Google has been zero help. Sorry if. This is posted in the wrong space, I haven't been here in a while.
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Click to collapse
A few years back you used to be able to get a new phone install TWRP create a backup on new phone and then copy the files from the old phones backup into the new backup folder (with the new unique file number). But think I read this doesn't work anymore on new version (but not sure you'll have to check yourself or hopefully someone here knows)
Even if that works what type of 2FA is it? Authenticator or SMS?
https://support.google.com/accounts/troubleshooter/4430955?hl=en
without a backup code it may not work anyhow
if you can see your screen but touch is not working just plug a mouse into the usb & click away! If screen is blacked out but rest of hardware good easiest to buy a replacement screen as cheap or use usb-hdmi hub to mirror screen (not sure if Essential phone requires any input to set up as haven't tried with this phone)
If other hardware damage it will depend, but as rooted you are in with a chance. Is usb debugging on?
Thanks for your response, Google has been zero help and I've definitely considered ordering a screen to see if I can get the old device to work, but the og screen is detached from the chip board, as far as I can tell it will power on with some serious prompting, but idk if it's actually trying to boot up or in some kind of safe mode detecting the screen is missing, or just wrecked completely...? Lol the notification Light stays red until the battery dies. I've considered maybe trying to clone the esn of my old essential phone to another phone to try to trick their servers that way but idk if they recognize the device via that (The ESN) or tokens generated locally on the device, and the more I think about it, the more I think the latter sounds more logical considering the nature of the beast I'm fighting here... Seems It would b wildly irresponsible of them to rely solely on esn to identify a "Trusted" device. Idk what to do, lol except cry... I'm basically at a loss at this point, so I will order a screen and go from there I guess, if the screen option doesn't work. You'd think with the money they have, they'd have some type of account recovery team, or a way to recover in the event something like this happens, or someone to speak to at the very least, the can verify my account in seconds over the phone, but do literally nothing for me, nor let me speak with or point me towards anyone who can.... And this is a pretty common issue it seems after lookin at their "Community help section" it's literally top to bottom ppl complaining about what I'm looking to "get help" with. There is zero reason they should be forcing 2fv on my account it's shut off in my account settings, I can get far enuf to c them, just doesn't let me change anything with out "Signing in" and verifying. Nor does it give me the option to use my only ACTUAL set up recovery option on the account, a code via text. It's almost like theyre protecting all my own s***, from me. The owner. Makes zero sense to me.
It sounds like when you setup the essential, you configured your Google account to use the *device* (via the Google app) for verification. I've done this also, but I have an old device also configured to authenticate. So the pop-up screen appears on both.
If you use a computer to log into your Google account (not gmail) on the screen that is waiting for verification, there should be a link to try a different method. Hopefully you setup a secondary email address in addition to the gmail account one.
Edit: start here https://support.google.com/accounts/answer/7682439?hl=en
OT: I realize you are frustrated, but it would be easier to pick out the relevant information in your posts if they were not one long paragraph.
Hi there,
It's been a longtime I didn't post out there.
A couple of weeks ago, I drowned my Galaxy M31 (bummer!), couldn't revive it. Being broke, back to my good old dumb-phone I use while skating (it's OK, actually).
A nice colleague of mine proposed to lend me her old Galaxy S7 she replaced a while ago by a newer device, telling the battery is a bit lazy now... Thanks to her.
In front of her, I reboot in recovery (she didn't even knew there was such a thing), factory reset the device and off we go.
Back home, I flash the last available Oreo firmware (just to be sure, with the CSC part), let it boot and... yeah, Google detects the device was reset and ask for the previous owner's account, as far as I understand.
It's OK, it is to trick robbers stealing phones and trying to flash them anew, I suppose. Got two phones robbed, encrypted and all, I hope they were f*** with mine.
I feel like... a sucker, I should have been more cleaver and probably ask her to delete the Google account it was registered to (hers, her husbands)
Can someone please tell me if it is the right way to do it right?
Never had to do anything like that: so next Monday, she sign in with her email or phone number, her Google password, the device goes on booting/configuring skipping whatever time consuming setup, up until she's able to "cancel" or delete the Google account?
Thanks in advance.
Hi there,
It took some time, lack of actually, to get it unlocked by my friend. The device is back to me and running Oreo on my account.
Let's root it and probably upgrade it to Lineage 17 or 18 as I did with an good ol' A300FU.