Hello. I own this device for almost two months now and three days ago I've noticed that there is yellow screen burn on the right top corner of the device which is visible only on white background. I'm wondering if there is way to fix it without screen replacing . And since it's LCD I've heard that it's possible to get rid of burn. Thanks.
Did U use any screen protectors with gel?
St.Noigel said:
Did U use any screen protectors with gel?
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Nope, I haven't applied any protection.
this sounds to me more like the LCD took some damage not bad enough to release the LCD Fluid but to make a blemish, i had this happen when i damaged my old screen
That's not burn, that's LCD damage. Phone has been dropped and hit that corner. Burn would be more uniform across the entire display.
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Is it possible that there's a manufacturing defect in some of the glass over the screens?
I've seen many videos of people taking keys, scissors and other various sharp instruments to their screens and having them show no damage - yet my screen which has been babied since day 1 (literally, in the case except for when in use, never put in pocket with keys, screen protector installed within a couple weeks of purchase, never dropped) seems to have many surface scratches in it.
I realize it would be exceptionally difficult to prove that I haven't somehow abused the screen, but is there any chance that I have a shot of getting a new phone with a warranty claim?
I'd appreciate any advice, or similar issues people are seeing.
When you realized scratches on the screen where you holding it up against light?
Android Touch said:
When you realized scratches on the screen where you holding it up against light?
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Yes, they only show if the screen is off and generally at an ideal angle. Is the thought that it's dust as opposed to scratches?
thats just the touch screen input and such if the lines run diagonally, and if you see dots those are also part of the touch screen. I thought that also when I held it up in the light the first time
+1
I was like OMGGGGGG wtf but.... in all actuality about a second later I realized that this is indeed normal: )
aob said:
Yes, they only show if the screen is off and generally at an ideal angle. Is the thought that it's dust as opposed to scratches?
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dahui9 said:
thats just the touch screen input and such if the lines run diagonally, and if you see dots those are also part of the touch screen. I thought that also when I held it up in the light the first time
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Word... if you're seeing a cross-hatch pattern of lines, that's just the touchscreen.
has anyone noticed a bug when you make a call? My fiance and i both got our nexus 4s and noticed whenever we call each other the screens go black and we have to reboot phones completely to get it back to normal... it doesnt make sense!
Are you perhaps using a screen protector that covers the proximity sensor (the two little dots in the upper left corner)? It's been reported that screen protectors like that can cause the screen not to turn back on after a call.
ok i failed... it was our screen protectors... be aware screen protecter causes problems with the sensors....!
wmm said:
Are you perhaps using a screen protector that covers the proximity sensor (the two little dots in the upper left corner)? It's been reported that screen protectors like that can cause the screen not to turn back on after a call.
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i figured that yesterday... but i took it off today and bam problem solved. do i even need a screen protector? gorilla glass?
Radsolutionz said:
i figured that yesterday... but i took it off today and bam problem solved. do i even need a screen protector? gorilla glass?
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You need one if you don't want the glass to get scratched. Little pieces of sand etc... that are in your pockets or whatever will scratch the glass. It prob wont be deep scratches or anything, but you'll get those little faint whisper type scratches for sure. So for me i'd rather use a screen protector, let it get dinged up and just switch them out every so often.
On a side note, its not hard to modify the protectors to expose the prox sensor. Just take very sharp scissors or an Xacto knife and trim the piece needed at the top.
wmm said:
Are you perhaps using a screen protector that covers the proximity sensor (the two little dots in the upper left corner)? It's been reported that screen protectors like that can cause the screen not to turn back on after a call.
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Thanks! I was having this exact problem and getting extremely frustrated.
If you are using SGP call turn, they Afr hanging out free replacement. Faster shipping than Google I'm sure
sent from my straight out of limbo 2 Nexus 4 using XDA-premium
Hey guys.
So yestreday I was using my phone with a light in the room. And I decided (since i now have the s7edge for about 3 weeks) to check unde4 light if there already are any microscratches
... and there are some although I take care of my phone like its a newborn baby. But its also only visible under light. So, the microscratches didnt really bother me... i noticed something else. Its like a stain or a smudge on the edge of the screen, on both edges actually... left and right... and they are not even the same, they are not symmetrical. At first i thought its just dirty but after rubbing it, it didn't go away.
So what I did was, I washed it under water (mind you, this was THE FIRST time I got my s7e under water).
I cleaned it good,wiped it good. But it is still there.
Then I went to google about this and found nothing... all i found, worth checking was some guy who said he had a gap between the FRAME and the SCREEN, and that he had sent it back to get that fixed (and it took samsung like 3 times to send him a good phone). So i checked that video and some people in the comments were reporting that the gap between screen and frame is so big that they can put a piece of paper under there. I of course tried it myself out of curiosity and ny phone also has the GAP between screen and frame. And after i washed it yestrday.... i noticed some water in between the edge and screen... inside that gap.
Now guys tell me those anyone else have that smudge or stain? Does anyone know what it is? (Remember it was there before I even got the phone wet for the first time)
And tell me does anyone else have the gap between screen and frame? And did anyone else notice a little water between screen and frame in that gap? Does it mean its not water and dust proof? I must say that I got it wet pretty good under tap water, but it is still working perfectly... i am just afraid now that there is a ways the water will get into that gap someday and ruin the phone. I really hope this is normal and its just how the phone is built and it is till waterproof and dust proof... but i water can get into that gap i do not know how it can be dust/water proof....
Thank you for all the help guys!
Oh and here are the pictures of the screen smudge/stain. I only took pictures of the left side of the phone screen. 4 pictures. 2 are original, other 2 have a marking so you can easily spot what we are looking at.
And you can maybe try to the gap between frame and screen,but i am not sure it will be possible,as i took that picture to show you the smudge,stain and not the gap.
Also I must say that this smudges are on both sides of the screen visible ONLY when the screen is turned of, or if you have a black wallpaper and if you dont pay attention to it you can hardly even notice it, even with black screen or turned of screen. Its the easiest to see under strong light.
is that the same place for the gap between the edge of the screen or thats for the cover section at the back of the phone.....
also ste you using a screen protector or that stain is directly on or inside your actual screen did u use a screen protector before or not at all
Hi there,
The gap between the screen and the frame is normal. Every phone has it, and I have it also, was multiple times in a swimming pool with the phone and it still works. About the smudge, I do not know, it seems like the oleophobic coating of your screen is weared off. Maybe send it back if it bothers you much?
102skysx said:
is that the same place for the gap between the edge of the screen or thats for the cover section at the back of the phone.....
also ste you using a screen protector or that stain is directly on or inside your actual screen did u use a screen protector before or not at all
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Hi, I had the same problem, a while ago, with a Sony device. I thought it is water in the first, but I send it to Sony to be save, and they replaced the screen. It was a part of the screen, it peels off, and sticked on the screen-glass.
Nah its not really bothering me... but i dont know what it is and i got scared a little. Like i said it not really visible unles you tilt the phone and turn it under a light or sun.
I dont know how could the oleophobic coat wear off because the phone is 3 weeks old. Bought it three weeks ago, tottally new.
I dont use screen protector but i do have a spigen case.
So I guess its what Pufnasti said. The screen peeled off and stuck to the outer glass...
Pfunasti, should I send it back so they repair it?
KavaBreskva said:
Nah its not really bothering me... but i dont know what it is and i got scared a little. Like i said it not really visible unles you tilt the phone and turn it under a light or sun.
I dont know how could the oleophobic coat wear off because the phone is 3 weeks old. Bought it three weeks ago, tottally new.
I dont use screen protector but i do have a spigen case.
So I guess its what Pufnasti said. The screen peeled off and stuck to the outer glass...
Pfunasti, should I send it back so they repair it?
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I used my brand new Sony deVice only 2 days, and I get this problem. I would say, you should send it to Samsung. It's definitely a hardware problem, and it wasn't caused by you.
Hi @ all,
I noticed quite a lot of micro scratches on my phone's display. They are not clearly visible, it depends how the light is shining against the display and on the angle. But I am really disappointed with gorilla glass 5. I own the phone for about 2 and a half months now... I use a case/bumper but no screen protective film but I treat my phone very carefully and it always goes into my pocket without any other things, just the phone. I did the same thing with my older S2, S5 and S7 and never got any scratches.
Is it normal for gorilla glass 5 to scratch so easily? I talked with my vendor and he would swap it for another unit using the warranty. But here comes my question: is the display with the red tint still an issue on new units? Could I risk getting a faulty reddish display? Because then I'd rather stick with my micro scratches and live with it.
Thanks a lot.
Yes, you will probably get a reddish display.
No, it is not faulty, it's just how it is.
thenessus said:
Yes, you will probably get a reddish display.
No, it is not faulty, it's just how it is.
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I ask this because my display has a good white tone and luckily no reddish tint at all. Is the reddish display still an issue with actual units?
Duskfall89 said:
I ask this because my display has a good white tone and luckily no reddish tint at all. Is the reddish display still an issue with actual units?
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Are you using adaptive display ?
Most displays will show reddish on other modes but white on adaptive.
thenessus said:
Are you using adaptive display ?
Most displays will show reddish on other modes but white on adaptive.
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Yes I am using adaptive display but I had previus units which I returned for reddish display even in adaptive display mode. My actual display is fine, despite some micro scratches... don't know if I should bother returning it again and risking to get a reddish display... don't know if it's worth the risk or just stick with the barely visibile micro scratches. What would you do in my situation?
Scratches are normal. Gorilla Glass 5 traded some surface hardness for more resistance to shattering. Basically, the harder the display the easier it brakes but doesn't scratch so much.
So gg4 was more scratch resistant than gg5. But I'd take a scratches but not broken screen over the other way round...
domsch1988 said:
Scratches are normal. Gorilla Glass 5 traded some surface hardness for more resistance to shattering. Basically, the harder the display the easier it brakes but doesn't scratch so much.
So gg4 was more scratch resistant than gg5. But I'd take a scratches but not broken screen over the other way round...
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Thanks for the info To be honest, I really don't know what is worse, having a naked display with some barely visible scratches or "ruin" such a great display with a screen protector. :laugh: I hate screen protective films, these displays are just too awesome and should be enjoyed naked without having the fear of scratching them... I ordered a screen protective film but I don't know yet if I will go through the hassle of putting it on, it just doesn't feel right for me.
Duskfall89 said:
Hi @ all,
I noticed quite a lot of micro scratches on my phone's display. They are not clearly visible, it depends how the light is shining against the display and on the angle. But I am really disappointed with gorilla glass 5. I own the phone for about 2 and a half months now... I use a case/bumper but no screen protective film but I treat my phone very carefully and it always goes into my pocket without any other things, just the phone. I did the same thing with my older S2, S5 and S7 and never got any scratches.
Is it normal for gorilla glass 5 to scratch so easily? I talked with my vendor and he would swap it for another unit using the warranty. But here comes my question: is the display with the red tint still an issue on new units? Could I risk getting a faulty reddish display? Because then I'd rather stick with my micro scratches and live with it.
Thanks a lot.
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i just got my s8 and now ur making me worried, how bad are the scratches really? like bothersome ones you can see when using the device easily? or little scuff/rub marks
kofman13 said:
i just got my s8 and now ur making me worried, how bad are the scratches really? like bothersome ones you can see when using the device easily? or little scuff/rub marks
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I first noticed them in a shop which had very bright and glaring room light. I was looking at my phone while the light was shining directly on the display. It was a coincidence more or less, who knows how long they have been there without me noticing them. In everyday use they are barely to not noticeable at all. Depending on the angle you only notice them with direct sunlight or halogen lamps pointing on the screen while the screen is off. Still, for this price the glass is a disappointment.
Just got one this weekend. I got a decent glass screen protector. I applied it and noticed lines under the protector form and not go away. It looks as if there is moisture or grease...or maybe adhesive from the dust removal sticker I used on the screen prior to putting the glass on. Nothing changed in 24 hours, so I took it off and the line marks were ghosted onto the underside of the glass protector. And I had to scrub remnants of the lines off the screen itself. I used the second of 2 glass protectors after really cleaning and drying. Same thing.
I took the protector off and cleaned the screen. Upon inspecting, I find that holding the phone on a certain angle, there are ripple lines on the screen. It's like the screen isn't flat (that may be the problem of the lines under the protector?) It's like the screen is wavy..but symmetrical wavy. I've looked at a co workers Note 8 and I dont see this wave pattern on the screen.
Is anyone noticing this or familiar? I am attaching 2 photos. One showing what happens with the glass protector. Then another with the glass off. I had to angle the phone just right. You can see the ripple if you look at the reflection of the white window frame in the photo.
Thoughts?
shizam76 said:
Just got one this weekend. I got a decent glass screen protector. I applied it and noticed lines under the protector form and not go away. It looks as if there is moisture or grease...or maybe adhesive from the dust removal sticker I used on the screen prior to putting the glass on. Nothing changed in 24 hours, so I took it off and the line marks were ghosted onto the underside of the glass protector. And I had to scrub remnants of the lines off the screen itself. I used the second of 2 glass protectors after really cleaning and drying. Same thing.
I took the protector off and cleaned the screen. Upon inspecting, I find that holding the phone on a certain angle, there are ripple lines on the screen. It's like the screen isn't flat (that may be the problem of the lines under the protector?) It's like the screen is wavy..but symmetrical wavy. I've looked at a co workers Note 8 and I dont see this wave pattern on the screen.
Is anyone noticing this or familiar? I am attaching 2 photos. One showing what happens with the glass protector. Then another with the glass off. I had to angle the phone just right. You can see the ripple if you look at the reflection of the white window frame in the photo.
Thoughts?
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My screen has similar waves on it when looking at an angle. I think that's just a side effect of the gorilla glass. I haven't used a screen protector on it though, can't help you there...
hotbyz168 said:
My screen has similar waves on it when looking at an angle. I think that's just a side effect of the gorilla glass. I haven't used a screen protector on it though, can't help you there...
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Ohh boy. You better put something on it. This screen is SO susceptible to scratches, its pathetic. I used the phone for 2 days before my first glass protector came and I already had 3 small scratches on the screen. I had the phone in a felt lined pouch the whole time....never was dropped or used by anyone else but me.
shizam76 said:
Ohh boy. You better put something on it. This screen is SO susceptible to scratches, its pathetic. I used the phone for 2 days before my first glass protector came and I already had 3 small scratches on the screen. I had the phone in a felt lined pouch the whole time....never was dropped or used by anyone else but me.
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Yeah there's plenty of those marks on it, but only noticeable when looking with the screen off. While the screen is on, it's not noticeable. My main concern is fractures, in that sense, it's sturdy.